Already spot a yellow band - OnePlus 5 Guides, News, & Discussion

Was happy that I finally got my phone in, untill I powered it up and notice there is a yellow tint band right in the middle of the screen vertically.. I was hoping this wouldnt happen because with my luck I always get a phone with an issue like that.
I mean the yellow band isn't notice off that bat but when u have a grey or darkish background u can see it.
I'm debating to send it back and get fustrated waiting for it again...
Sent from my ONEPLUS A5000 using Tapatalk

StreetkillnHD said:
Was happy that I finally got my phone in, untill I powered it up and notice there is a yellow tint band right in the middle of the screen vertically.. I was hoping this wouldnt happen because with my luck I always get a phone with an issue like that.
I mean the yellow band isn't notice off that bat but when u have a grey or darkish background u can see it.
I'm debating to send it back and get fustrated waiting for it again...
Click to expand...
Click to collapse
I would send it back. It's a brand new phone, but I understand wanting it. I'm still waiting for mine. But you wouldn't buy a new car with a scratch on it so send it back.
Sent from my OnePlus 3T using XDA Labs

MrMeeseeks said:
I would send it back. It's a brand new phone, but I understand wanting it. I'm still waiting for mine. But you wouldn't buy a new car with a scratch on it so send it back.
Sent from my OnePlus 3T using XDA Labs
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Do they still have a year warranty?
Or a return policy?
I just want to fool around with the phone for a week and get use to it and maybe send it back for a new one.
Sent from my ONEPLUS A5000 using Tapatalk

StreetkillnHD said:
Do they still have a year warranty?
Or a return policy?
I just want to fool around with the phone for a week and get use to it and maybe send it back for a new one.
Sent from my ONEPLUS A5000 using Tapatalk
Click to expand...
Click to collapse
15-day self-service return - whatever that means.

StreetkillnHD said:
Do they still have a year warranty?
Or a return policy?
I just want to fool around with the phone for a week and get use to it and maybe send it back for a new one.
Sent from my ONEPLUS A5000 using Tapatalk
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Click to collapse
OnePlus offers a 15 day no questions asked, hassle free, full refund on their phones (and accesories that have not been opened). You only pay for shipping after filing for an RMA ticket with their customer service.
It takes a couple of weeks to get the refund, but you'll get it as long as it passes inspection from any of their authorized service centers that your phone ends up in.
Hope this helps.

EVR_PR said:
OnePlus offers a 15 day no questions asked, hassle free, full refund on their phones (and accesories that have not been opened). You only pay for shipping after filing for an RMA ticket with their customer service.
It takes a couple of weeks to get the refund, but you'll get it as long as it passes inspection from any of their authorized service centers that your phone ends up in.
Hope this helps.
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Click to collapse
Thanks I'll probably wait till after the 27th lol
I'm sure that will be a busy day
Sent from my ONEPLUS A5000 using Tapatalk

There is a little yellow band (only visible at night and on white screen) on the middle left of the screen

StreetkillnHD said:
Was happy that I finally got my phone in, untill I powered it up and notice there is a yellow tint band right in the middle of the screen vertically.. I was hoping this wouldnt happen because with my luck I always get a phone with an issue like that.
I mean the yellow band isn't notice off that bat but when u have a grey or darkish background u can see it.
I'm debating to send it back and get fustrated waiting for it again...
Sent from my ONEPLUS A5000 using Tapatalk
Click to expand...
Click to collapse
Could you post a screenshot with a dark background.

gee2012 said:
Could you post a screenshot with a dark background.
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A screenshot won't show you anything, you need to take a picture of the phone's screen.

Other user(s) experienced this issue ?

J_Dutch said:
A screenshot won't show you anything, you need to take a picture of the phone's screen.
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Click to collapse
The LG Nexus 5 had that a few years ago because of the glue behind the screen that was still drying. Me personaly i see no yellow band, tested with Display Tester app.

gee2012 said:
The LG Nexus 5 had that a few years ago because of the glue behind the screen that was still drying. Me personaly i see no yellow band, tested with Display Tester app.
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This problem was also present on some OnePlus One

gee2012 said:
The LG Nexus 5 had that a few years ago because of the glue behind the screen that was still drying. Me personaly i see no yellow band, tested with Display Tester app.
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Click to collapse
That was not my point,i know what the cause is, I had it on my one plus one, and oneplus 3. But you were talking about a screenshot, a screenshot will be 100% perfect, even when the screen is completely broken, you have to take a picture of the screen with another camera. A display tester app won't work either. It's all theoretical info.
OP, thanks for pointing out. I made my decision to not buy this phone if they still can't manage to do it right.

J_Dutch said:
That was not my point,i know what the cause is, I had it on my one plus one, and oneplus 3. But you were talking about a screenshot, a screenshot will be 100% perfect, even when the screen is completely broken, you have to take a picture of the screen with another camera. A display tester app won't work either. It's all theoretical info.
OP, thanks for pointing out. I made my decision to not buy this phone if they still can't manage to do it right.
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Well, i personaly have no yellow band issue and my eyesight is very good if i may say so. But good luck and enjoy your next phone, whatever it will be

gee2012 said:
Well, i personaly have no yellow band issue and my eyesight is very good if i may say so. But good luck and enjoy your next phone, whatever it will be
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Click to collapse
Lol, nevermind.
You asked OP for a screenshot, a screenshot is useless that's all I'm saying.
And thank you, I still don't know what to buy though
Enjoy your phone also.

Im sending it back today but the process will be like a week before i get a new one.. 3 day ship 2 day inspection and then ship new one
Sent from my XT1635-02 using Tapatalk

Related

Ah crap. Black dots under screen.

Didn't notice it until I turned up the brightness (I just bragged about having a flawless device less than a minute ago) and I noticed dark spots in the screen.
I'm going to call them up and see what they say. Sucks. It doesn't look like much, but it's very obvious when scrolling since it doesn't move with the rest of the screen. Only the circled area is affected. It looks like a dead pixel at first, but it's much bigger and has a "blur" around it.
Pics?
None here....
Sent from my Nexus 4 using Tapatalk 2
Nickel Dime Bay said:
Pics?
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Click to collapse
I'm on hold waiting for them to answer, I'll post a pic of it in a few minutes. It's right in the middle of the screen too.
added pic. It's much bigger than the picture lets on, and has a liquid looking blur around it.
No black dots on mine. 16GB received today. Strangely enough, mine had no plastic covering on the bezel, while my friend's 8GB model did (4 small strips, one for each side).
dnlsmy said:
No black dots on mine. 16GB received today. Strangely enough, mine had no plastic covering on the bezel, while my friend's 8GB model did (4 small strips, one for each side).
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Mine didn't have them either. I was wondering about that when I opened it.
I've been on hold for 30 minutes already.
Got the RMA, I get to keep my phone until the new one arrives, so I am happy. Turnaround should be less than a week to receive the replacement. I wonder if it's going to be backordered...lol
amdhunter said:
Got the RMA, I get to keep my phone until the new one arrives, so I am happy. Turnaround should be less than a week to receive the replacement. I wonder if it's going to be backordered...lol
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Through lg?
Sent from my Nexus 4 using Tapatalk 2
immunityx said:
Through lg?
Sent from my Nexus 4 using Tapatalk 2
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Through Google directly. They are handling the devices themselves for the time being. Not like with the SGN and Nexus 7 devices, where you had to go through Samsung or Asus directly.
Google is probably handling RMA's for now, but later on it will be handed over to LG With crappy support, and they will ask you to pay shipping.
I thought RMA's for Nexus devices were always done by Google?
Sent from my Nexus 4 using xda premium
My 16 gig had plastic strips all around the sides and top of the phone.
Sent from my Nexus 4 using xda premium
amdhunter said:
Got the RMA, I get to keep my phone until the new one arrives, so I am happy. Turnaround should be less than a week to receive the replacement. I wonder if it's going to be backordered...lol
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The RMA process with Google is very good. I had to send two Nexus 7s back and it was an easy process. The only issue I had was that I didn't receive a TNT shipping label with my first replacement so I actually had 3 devices for 2 days while I waited for the shipping label.
Brac20 said:
The RMA process with Google is very good. I had to send two Nexus 7s back and it was an easy process. The only issue I had was that I didn't receive a TNT shipping label with my first replacement so I actually had 3 devices for 2 days while I waited for the shipping label.
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Damn. I got the shipping labels before I even hung up. He said it would take up to a day, and it had me slightly worried...lol At least I have a phone I can beat the hell up with no regrets. Only thing that sucks is that I need to leave the phone stock for now.
amdhunter said:
Damn. I got the shipping labels before I even hung up. He said it would take up to a day, and it had me slightly worried...lol At least I have a phone I can beat the hell up with no regrets. Only thing that sucks is that I need to leave the phone stock for now.
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i wouldn't go that far. If it has noticeable damage they will charge you for the device.
amdhunter said:
Damn. I got the shipping labels before I even hung up. He said it would take up to a day, and it had me slightly worried...lol At least I have a phone I can beat the hell up with no regrets. Only thing that sucks is that I need to leave the phone stock for now.
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Click to collapse
Exact opposite
You need to return it in "good" condition (scratches are fine, but no cracks). Software wise, mess with it all you want, then
Code:
fastboot -w update "Devices Image from Google"
fastboot oem lock
amdhunter said:
Got the RMA, I get to keep my phone until the new one arrives, so I am happy. Turnaround should be less than a week to receive the replacement. I wonder if it's going to be backordered...lol
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Click to collapse
I don't mean to be an ass but Google better get all those backordered phones out to us before sending out your (or anyone else's) RMA'd phones.
What about the much bigger blurry spot to the right of your circle? Closer to the right edge of the picture. That looks considerably worse to me.
-AngryHog™
Hope the dude with the spots who said he didn't notice until he turned the brightness up tried cleaning his screen...
sent via xda premium with nexus 7

HTC One with major light-bleed ...

Just got in my dev edition M7 earlier today (04-22-13).
Phone is very beautiful, well built and almost seem perfect until a few minutes ago whiles I was laying in bed playing around with it, when I notice the long light-bleed coming from the lower right corner.
I was like NOO this is not happening!!! After having waited for so long.
It is really annoying because of the length and brightness of the bleed.
Tomorrow I will definitely call up HTC or LetsTalk for a replacement.
See pics.
Hope no one else has had this major defect.
Link to the unit I got today ....
https://picasaweb.google.com/100693731613176583412/HTCOneM7_dev?authuser=0&feat=directlink
I also tried taking a video, but it didn't get captured so well. See link ...
https://www.dropbox.com/s/o2yo29038wm817d/2013-04-22%2023.49.29.mp4
Wow that's pretty bad. I am sure you will get a replacement. That really sucks though.
I am going to use this phone for a month before I unlock the bootloader. Just in case something happens and it's defective.
Sent from my HTC One using xda app-developers app
i just checked mine and i do not have any bleed. I also played the HD dark knight trailer and no bleed confirmed. *phew* ....
Did you drop it or bang it against something. In that last picture I can't tell if that's a smudge or a chip in the glass on the edge of the display in the area.
No. All I did was unbox the phone, took some photos of the phone to post online. Then I immediately put it inside a clear case. Next I went through the setup and only when I was passed that I noticed the light from the corner.
It was handled like a new born baby from the moment it came out from the box .
Sent from my HTC One using xda app-developers app
Def get it replaced that's not normal at all there should be no light bleed at all. What is your batch # build date? Should be like FA345 or like SH etc it's on the box that the unit came in on the bottom part.
jhonsok said:
Wow that's pretty bad. I am sure you will get a replacement. That really sucks though.
I am going to use this phone for a month before I unlock the bootloader. Just in case something happens and it's defective.
Sent from my HTC One using xda app-developers app
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Click to collapse
Boot loader is already unlocked. Check fastboot.
Not sure if what u mentioned is part of the serial number, but the one I got is : HT34GW915xxx
bhagiratha said:
Not sure if what u mentioned is part of the serial number, but the one I got is : HT34GW915484
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Same batch as mine ! You just a bad one out of the bunch lol
Sent from my Nexus 7 using xda premium
bhagiratha said:
No. All I did was unbox the phone, took some photos of the phone to post online. Then I immediately put it inside a clear case. Next I went through the setup and only when I was passed that I noticed the light from the corner.
It was handled like a new born baby from the moment it came out from the box .
Sent from my HTC One using xda app-developers app
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Click to collapse
One of those photos looks like there is a chip on the lower right of the screen. I can't really make out what that is. picture 9 of 12
Honestly..this is what turns me away from htc... yes the design is amazing but at what cost? I dont know why everyone says it has good build quality...i bet htc will get millions of these back for repairs
Sent from my GT-I9300 using xda app-developers app
jboodram said:
Honestly..this is what turns me away from htc... yes the design is amazing but at what cost? I dont know why everyone says it has good build quality...i bet htc will get millions of these back for repairs
Sent from my GT-I9300 using xda app-developers app
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Time will tell; it looks like more and more people are complaining about case separation issues as they use them for a few days/weeks.
I'll tell you what I saw: a demo at a store that had been handled a lot (no scratches or dents, so probably not abused), but it looked like hell -- the case was coming apart all around the seams!!
HTC has compromised a lot of things in the last couple of years, and I think they have really compromised build quality now. It might look good brand new, but they don't seem to hold up under normal use like their earlier phones did.
We'll see.
Well I got a prepaid RMA from letstalk and it left this morning for Thursday delivery. Lets see how long the wait will be for a replacement to get out and if an RMA depends on preorders vs stock availability.
Sent from my C6502 using xda app-developers app
Wow thats pretty bad, keep us posted on what happens my man. . .
dobknobby said:
Wow thats pretty bad, keep us posted on what happens my man. . .
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Will sure do once I get the replacement in.
bhagiratha said:
Will sure do once I get the replacement in.
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Click to collapse
I did a cross shipment this morning too. Did you get your shipping e-mail? I was told that they wouldn't know when they would ship mine out.
I don't know what a cross shipment is, but the phone was sent back to letstalk today. Process the RMA directly from their website. It's due for arrival on Thursday. Guess until then I wouldn't be hearing from them. But I will call once I know they receive the defective phone.
Just got off the phone with them after waiting over an hour, they made the shipping label yesterday and will be shipping overnight today. So I should have the replacement by tomorrow.
Called a few minutes ago and the lady said they would have to charge me again if they did a cross shipment. In any case there isn't any phones available until Friday she informed me.
Update: 04-26-2013
Was on a chat with rep from letstalk about my RMA, and was told the following ...
Candra: The exchange order will be processed after the rest of the preorders are being fulfilled once the phones are in stock.
Bernard: serious? that's not fair. I had my pre-order from the 6th ... now I must wait much longer because I received a defective phone?
Candra: We still have orders from the 5th that haven't been fulfilled. I do apologize but these orders do need to be processed first.
Well, from the looks of things, it seems like I might get my replacement in a few weeks!

Is something wrong with my camera?

Whenever I take a picture, the end result will always be a little blurry and have yellow tinting towards the left side of the picture. To some extent, the life side even has an entire bar going across it. What can I do with my problem?
Sent from my HTC One using Tapatalk 4 Beta
ipeemyself said:
Whenever I take a picture, the end result will always be a little blurry and have yellow tinting towards the left side of the picture. To some extent, the life side even has an entire bar going across it. What can I do with my problem?
Sent from my HTC One using Tapatalk 4 Beta
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Seems like a hardware issue to me, I'd return it.
Good luck
jodeltje said:
Seems like a hardware issue to me, I'd return it.
Good luck
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Alright thanks but do you think that this will be covered under the warranty?
Sent from my HTC One using Tapatalk 4
ipeemyself said:
Alright thanks but do you think that this will be covered under the warranty?
Sent from my HTC One using Tapatalk 4
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I would be highly surprised if it would not. Especially if your phone is still newish. Just say no user error could ever cause this.
jodeltje said:
I would be highly surprised if it would not. Especially if your phone is still newish. Just say no user error could ever cause this.
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Click to collapse
Thanks I'll give it a shot. Anyways, does warranty usually replace the entire phone or do they usually just repair the damaged areas?
ipeemyself said:
Thanks I'll give it a shot. Anyways, does warranty usually replace the entire phone or do they usually just repair the damaged areas?
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Depends, my carrier swaps out defective units for a new one right away if it's 2 months old or less. Otherwise it gets send away for repair.
I'd steer the conversation towards a new one in any case...
Buddy had same issue took it back got a knew one never asked a question had it for only like a week tho
Alright so when your provider decides to replace the phone for warranty, will you have to wait a few days for the new phone or will they give you a new one on that same time?

***horrible bad burn in note 9***

Don't know how many note 9 with burn there are but here is mine! Looks terrible! Noticed it for the first time last night when it got pretty dark outside and it is super annoying! I assume Samsung will replace with new one? But I have a whitestone and skinomi on it, I am sure they wont cover those
With some light in room
Pretty much completely dark room
Anybody else experience this or have any ideas?
It looks like to me it's screen burn-in. I don't think you can do anything about it.
oneandroidnut said:
Don't know how many note 9 with burn there are but here is mine! Looks terrible! Noticed it for the first time last night when it got pretty dark outside and it is super annoying! I assume Samsung will replace with new one? But I have a whitestone and skinomi on it, I am sure they wont cover those
With some light in room
Pretty much completely dark room
Anybody else experience this or have any ideas?
Click to expand...
Click to collapse
Sent from my Pixel 2 XL using Tapatalk
If you're still within the one year warranty, complain to samaung through "Samsung +" app and don't mention anything about burn in. Just say my screen doesnt look right. If you're out of the warranty then you're SOL.
Sent from my SM-N960U using Tapatalk
I had the same issue a month ago. Samsung won't replace it but they will change the screen. They did that for me, but the issue is coming back again. People need to reach out to Samsung and bring this issue to light. Too many units are doing this now but not enough people are speaking up.
Check out the Note 9 screen burn in thread and you'll see other users, including myself, who have pics posted of the same issue.
Sorry about your phone... Reach out to Samsung asap and make sure to send them picture evidence of your issue when you send in your phone. The more people to complain, the more likely Samsung will probably decide to replace these defective units.
---------- Post added at 02:45 PM ---------- Previous post was at 02:43 PM ----------
https://forum.xda-developers.com/galaxy-note-9/how-to/screen-burn-check-thread-t3851263
K-alz said:
If you're still within the one year warranty, complain to samaung through "Samsung +" app and don't mention anything about burn in. Just say my screen doesnt look right. If you're out of the warranty then you're SOL.
Sent from my SM-N960U using Tapatalk
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I have had since 9/25 so just over 2 months, wonder if I can just return for a full money refund?
hkjxda said:
I had the same issue a month ago. Samsung won't replace it but they will change the screen. They did that for me, but the issue is coming back again. People need to reach out to Samsung and bring this issue to light. Too many units are doing this now but not enough people are speaking up.
Check out the Note 9 screen burn in thread and you'll see other users, including myself, who have pics posted of the same issue.
Sorry about your phone... Reach out to Samsung asap and make sure to send them picture evidence of your issue when you send in your phone. The more people to complain, the more likely Samsung will probably decide to replace these defective units.
---------- Post added at 02:45 PM ---------- Previous post was at 02:43 PM ----------
https://forum.xda-developers.com/galaxy-note-9/how-to/screen-burn-check-thread-t3851263
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Click to collapse
That's BS it is a $1200 phone I don't want a new screen i want a new phone! I will just return if that is the case and buy a different phone
oneandroidnut said:
I have had since 9/25 so just over 2 months, wonder if I can just return for a full money refund?
That's BS it is a $1200 phone I don't want a new screen i want a new phone! I will just return if that is the case and buy a different phone
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Click to collapse
That close? That shouldn't happen. I'd definitely get a factory replacement from Samsung. I doubt that your carrier would return it because it's been a while.
Sent from my SM-N960U using Tapatalk
K-alz said:
That close? That shouldn't happen. I'd definitely get a factory replacement from Samsung. I doubt that your carrier would return it because it's been a while.
Sent from my SM-N960U using Tapatalk
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I bought from Samsung, it is an unlocked 512 gb model and i received on 9/25 i checked tracking this morning to make sure my dates were correct
oneandroidnut said:
I bought from Samsung, it is an unlocked 512 gb model and i received on 9/25 i checked tracking this morning to make sure my dates were correct
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Yeah, that's not even two months. Burn ins will never happen in two months unless you make them happen on purpose. Just contact Samsung. They will replace it. They have an app called samaung +. Use it. They're very helpful.
Sent from my SM-N960U using Tapatalk
K-alz said:
Yeah, that's not even two months. Burn ins will never happen in two months unless you make them happen on purpose. Just contact Samsung. They will replace it. They have an app called samaung +. Use it. They're very helpful.
Sent from my SM-N960U using Tapatalk
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yeah i mean i use it daily and average about 2-3 hours of screen on time and nothing intensive or static images that would cause burn in. Do i just return for refund and buy a new phone or try a new note 9 again? I mean is this going to happen in a month or two again??
oneandroidnut said:
yeah i mean i use it daily and average about 2-3 hours of screen on time and nothing intensive or static images that would cause burn in. Do i just return for refund and buy a new phone or try a new note 9 again? I mean is this going to happen in a month or two again??
Click to expand...
Click to collapse
Talk to a rep on the app. They're very good. I'd get a new one for a replacement from them. Make sure it's not a refurb. O doubt they'd give you a refund. Burn ins dont happen that soon. You literally need at least two years of the same screen layout and same things done everyday. I've been using oleds since Samsung released them on their first note and I've never had any burn in. And yours actually doesnt even look like a burn in to be honest. It looks a screen uniformity issue.
Sent from my SM-N960U using Tapatalk
---------- Post added at 07:34 AM ---------- Previous post was at 07:32 AM ----------
Your phone has a screen problem, not a burn in. Burn ins are shadows of things you have on your home screen, like your status bar and icons. This is nothing like that. This is an issue with your screen and they'll give you a replacement. Just make sure to present your proof of purchase such as your receipt and all that jazz and you'll be fine.
Sent from my SM-N960U using Tapatalk
K-alz said:
Talk to a rep on the app. They're very good. I'd get a new one for a replacement from them. Make sure it's not a refurb. O doubt they'd give you a refund. Burn ins dont happen that soon. You literally need at least two years of the same screen layout and same things done everyday. I've been using oleds since Samsung released them on their first note and I've never had any burn in. And yours actually doesnt even look like a burn in to be honest. It looks a screen uniformity issue.
Sent from my SM-N960U using Tapatalk
---------- Post added at 07:34 AM ---------- Previous post was at 07:32 AM ----------
Your phone has a screen problem, not a burn in. Burn ins are shadows of things you have on your home screen, like your status bar and icons. This is nothing like that. This is an issue with your screen and they'll give you a replacement. Just make sure to present your proof of purchase such as your receipt and all that jazz and you'll be fine.
Sent from my SM-N960U using Tapatalk
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Click to collapse
I agree that it is a screen uniformity issue or something odd. I have every note since the note 2 and never seen this and all of those were used a year and never had a problem. My nav bar isn't "burnt in" which is weird because it is always up and dark
and i have been talking to a rep on samsung+ and sending photos and troubleshooting for him, seems very nice and helpful so far
oneandroidnut said:
I agree that it is a screen uniformity issue or something odd. I have every note since the note 2 and never seen this and all of those were used a year and never had a problem. My nav bar isn't "burnt in" which is weird because it is always up and dark
and i have been talking to a rep on samsung+ and sending photos and troubleshooting for him, seems very nice and helpful so far
Click to expand...
Click to collapse
Good. They'll take care of you I'm sure. The only thing you might worry about is having another phone because they might have you send this one in. Hope all goes well for ya.
Sent from my SM-N960U using Tapatalk
K-alz said:
Good. They'll take care of you I'm sure. The only thing you might worry about is having another phone because they might have you send this one in. Hope all goes well for ya.
Sent from my SM-N960U using Tapatalk
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so far not so much they want to send me to a local repair shop and have them install a new screen in it. not liking these options
oneandroidnut said:
so far not so much they want to send me to a local repair shop and have them install a new screen in it. not liking these options
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I'd argue with them and ask to speak to a manager or a supervisor. This phone is only two months old. I mean, if anything just take the screen replacement honestly. They will only send you to a Samsung authorized repair shop
Sent from my SM-N960U using Tapatalk
K-alz said:
I'd argue with them and ask to speak to a manager or a supervisor. This phone is only two months old. I mean, if anything just take the screen replacement honestly. They will only send you to a Samsung authorized repair shop
Sent from my SM-N960U using Tapatalk
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I am getting case number and then going to call a higher up and see what to do. There is so many things wrong so far I am about ready to buy a pixel 3 and say screw the note
Well, at least get your money or another phone back first.
Sent from my SM-N960U using Tapatalk
oneandroidnut said:
so far not so much they want to send me to a local repair shop and have them install a new screen in it. not liking these options
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Click to collapse
It's basically going to be a new phone. They will keep the mother board and camera from the old phone and put it in a new body.
So new body and new battery.
At least that is how they handled every report of burn in on the Note 8.
If they send you to a UBreakIFix it is about a two hour turn around..
pcriz said:
It's basically going to be a new phone. They will keep the mother board and camera from the old phone and put it in a new body.
So new body and new battery.
At least that is how they handled every report of burn in on the Note 8.
If they send you to a UBreakIFix it is about a two hour turn around..
Click to expand...
Click to collapse
and then waterproofing may be compromised as well. Then i can't sell for anything good because it has had the screen replaced. Yes it was a UBREAKIFIXIT location.
oneandroidnut said:
and then waterproofing may be compromised as well. Then i can't sell for anything good because it has had the screen replaced. Yes it was a UBREAKIFIXIT location.
Click to expand...
Click to collapse
Nope water resistance isn't compromised.
That's UbreakIFix's statement. Its as water resistant as a new one out of the box.. That's part of why they dont just replace the screen.
pcriz said:
Nope water resistance isn't compromised.
That's UbreakIFix's statement. Its as water resistant as a new one out of the box.. That's part of why they dont just replace the screen.
Click to expand...
Click to collapse
still dont like it because I am probably not going to keep the phone

Note 9 Green Polka Dot "Burn in?"

My phone is less that 3 months old. I take care of it religiously. My display turns off after 30 sec, and I dont use auto brightness. It's never at max and I don't leave my screen still for extended periods of time.
Noticed this green discoloration on my screen a few days ago. Now it's all I see. Gives white pages a greenish tint and can be seen better on certain colors.
Very annoying to have on a $1000 brand new device.
Has anyone else noticed this on their devices?? Never had this happen on any of my previous 4 Samsung phones.
Edit - Found out it's called a "screen uniformity" problem.
http://imgur.com/gallery/2vYEsr8
Mattyg17 said:
My phone is less that 3 months old. I take care of it religiously. My display turns off after 30 sec, and I dont use auto brightness. It's never at max and I don't leave my screen still for extended periods of time.
Noticed this green discoloration on my screen a few days ago. Now it's all I see. Gives white pages a greenish tint and can be seen better on certain colors.
Very annoying to have on a $1000 brand new device.
Has anyone else noticed this on their devices?? Never had this happen on any of my previous 4 Samsung phones.
P.s sorry I couldn't post the real url link. Newbie here.
imgur.com/gallery/2vYEsr8
Click to expand...
Click to collapse
That is odd. Have you tried a factory reset to see if that helps at all? Does seem like a burn in issue. If all else fails you have a 1 year warranty to get you a replacement.
I have tried a factory reset. Did a little bit of research and found it it's a "screen uniformity" problem.
Seen a few threads of people seeing this under uv light and it is the glue that holds the glass on.
I'm thinking the glue didnt properly cure on my device and is now showing through. I'm sending my device in to get repaired. I hope it gets fixed the first time. Seen people say it came back again and again.
Try using this app from the Play Store https://play.google.com/store/apps/details?id=com.oledtools
See this thread: https://forum.xda-developers.com/galaxy-note-9/how-to/screen-burn-check-thread-t3851263/
Unfortunately it sounds like you'll need to get it repaired
In the market for a Note 9, but seeing these reports popping up makes me wonder if I should wait for the 10.
This screen is defective and for a replacement.
Gently apply some heat with a hairdryer while pressing down with a credit card wrapped in a soft cloth.
Sent from my SM-N960U1 using Tapatalk
Microwave it! 2 seconds on hi... You don't want a repaired phone!
Photo's[emoji2398] by Sully using SM-N960U or SM-870A
sullytrny said:
Microwave it! 2 seconds on hi... You don't want a repaired phone!
Photo's[emoji2398] by Sully using SM-N960U or SM-870A
Click to expand...
Click to collapse
Lol I'm not going to microwave my $1000 device that is under warranty.
Also if I am not satisfied with the repair then I will send it back. If that keeps happening i will demand a new phone or a refund.
Either way I'm getting it fixed right lol
sullytrny said:
Microwave it! 2 seconds on hi... You don't want a repaired phone!
Photo's[emoji2398] by Sully using SM-N960U or SM-870A
Click to expand...
Click to collapse
silkwood shower.
Mattyg17 said:
Lol I'm not going to microwave my $1000 device that is under warranty.
Also if I am not satisfied with the repair then I will send it back. If that keeps happening i will demand a new phone or a refund.
Either way I'm getting it fixed right lol
Click to expand...
Click to collapse
So if you know what to do, why ask?
Sent from my SM-N960U1 using Tapatalk
sullytrny said:
Microwave it! 2 seconds on hi... You don't want a repaired phone!
Photo's[emoji2398] by Sully using SM-N960U or SM-870A
Click to expand...
Click to collapse
Limeybastard said:
So if you know what to do, why ask?
Sent from my SM-N960U1 using Tapatalk
Click to expand...
Click to collapse
Trying to see if anyone else has had this issue or have delt with this. Why troll?
Mattyg17 said:
Trying to see if anyone else has had this issue or have delt with this. Why troll?
Click to expand...
Click to collapse
this issue has been reported.
its the Cheeeze gratorrr
ask @oneandroidnut
I had the same issue on mine. Did a chat with Samsung, they gave me a case number and told me to contact a repair center. I went to Best Buy, they ordered a screen and had it repaired today. Definitely much better. Hopefully it stays that way.
tourbound129 said:
I had the same issue on mine. Did a chat with Samsung, they gave me a case number and told me to contact a repair center. I went to Best Buy, they ordered a screen and had it repaired today. Definitely much better. Hopefully it stays that way.
Click to expand...
Click to collapse
Mine only took 2 and a half months. Hopefully they have better quality screens now. I hope it doesnt start happening again 3 months down the road
Mattyg17 said:
Mine only took 2 and a half months. Hopefully they have better quality screens now. I hope it doesnt start happening again 3 months down the road
Click to expand...
Click to collapse
Agreed because next time I'll have to send it off most likely. Best buy told me if the issue happened again I'd probably have to get Samsung to do the repair.
bober10113 said:
this issue has been reported.
its the Cheeeze gratorrr
ask @oneandroidnut
Click to expand...
Click to collapse
yeah common issue with these junk notes

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