[Q] Odin3 One-Click Downloader - Is It Legal - Captivate Q&A, Help & Troubleshooting

Here is why I am asking......
All of a sudden my phone would not connect to my PC. SO I took it to the service dept for AT&T. I knew tihs was going to be a huge mistake.
The girl bricked my phone and told me I would need to buy a new one for $365! I was freaking out and scoured the web and found this site!
I dowloaded Odin3 and my phone is working great!
First I want to thank anyone and everyone for the knowledge to get my phone working.........this was a lifesaver!
After she bricked my phone, I bought a GO Phone for $20 to hold me over until I could fix it or get a new one.
If I was able to do this, why wasn't AT&T able to do this?
Before I call Customer Service and chew someone out I want to make sure this is something they should have been able to do.
Thanx for this site!

recklessagain said:
Here is why I am asking......
All of a sudden my phone would not connect to my PC. SO I took it to the service dept for AT&T. I knew tihs was going to be a huge mistake.
The girl bricked my phone and told me I would need to buy a new one for $365! I was freaking out and scoured the web and found this site!
I dowloaded Odin3 and my phone is working great!
First I want to thank anyone and everyone for the knowledge to get my phone working.........this was a lifesaver!
After she bricked my phone, I bought a GO Phone for $20 to hold me over until I could fix it or get a new one.
If I was able to do this, why wasn't AT&T able to do this?
Before I call Customer Service and chew someone out I want to make sure this is something they should have been able to do.
Thanx for this site!
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Click to collapse
Nope, perfectly legal. I can't really see why it wouldn't be. The only reason they want you to buy a new one is because they are very greedy and will do anything to get your money. That's weird though, since usually they replace it for free if it's something like that

Mind you any damage that occurs to your phone while in a ATT representative is their responsibility, there for, they needed to replace. Given you where going to get a refurb probably xD. Odin is Samsung's own software. How ever it does void your warranty, In theory anyways.

Off topic pet peeve: people who are the first to respond and quote the op.
Why? I'm pretty sure they'll know you're addressing them.

^LOL 10char

studacris said:
Off topic pet peeve: people who are the first to respond and quote the op.
Why? I'm pretty sure they'll know you're addressing them.
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Sorry, it's just a habit that I quote what I'm responding to
Sent from my CM9 ICS i897 Captivate

prbassplayer said:
Mind you any damage that occurs to your phone while in a ATT representative is their responsibility, there for, they needed to replace. Given you where going to get a refurb probably xD. Odin is Samsung's own software. How ever it does void your warranty, In theory anyways.
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Well.......I did sign a waiver that they were not responsible if something did happen.
First I shouldn't have signed the waiver.........but the fact that I did......and was able to fix my own phone.....why didn't they fix it......
The phone was a refurb and I was willing to pay for another refurb but she told me I couldn't since it wasn't under warranty....
And my other issue......I work in support in IT.......I am responsible for getting a user working..........whether I fix it or replace it.
This cellphone crap is a SCAM!

recklessagain said:
Well.......I did sign a waiver that they were not responsible if something did happen.
First I shouldn't have signed the waiver.........but the fact that I did......and was able to fix my own phone.....why didn't they fix it......
The phone was a refurb and I was willing to pay for another refurb but she told me I couldn't since it wasn't under warranty....
And my other issue......I work in support in IT.......I am responsible for getting a user working..........whether I fix it or replace it.
This cellphone crap is a SCAM!
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Click to collapse
Just curious. Was this an Official ATT store or an authorized dealer/reseller?

recklessagain said:
Well.......I did sign a waiver that they were not responsible if something did happen.
First I shouldn't have signed the waiver.........but the fact that I did......and was able to fix my own phone.....why didn't they fix it......
The phone was a refurb and I was willing to pay for another refurb but she told me I couldn't since it wasn't under warranty....
And my other issue......I work in support in IT.......I am responsible for getting a user working..........whether I fix it or replace it.
This cellphone crap is a SCAM!
Click to expand...
Click to collapse
My experience with local ATT service is 80% of them don't know how to use android. They really DO NOT know what they are talking about half the time. And just pure lazy.... I don't know if ATT has Odin, or offers it to them. Even if they do it will be on the few tecs each office might have.

Red_81 said:
Just curious. Was this an Official ATT store or an authorized dealer/reseller?
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Click to collapse
It was an AT&T Warranty/Service Center

recklessagain said:
It was an AT&T Warranty/Service Center
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Click to collapse
Then all I can say is wow.
"Hi I'll be your heart surgeon today. Please sign this waiver saying its not my fault if I kill you. I promise I'll try real hard and I think I know what I'm doing"

"Think" is a overstatement..... More like I have a rough general idea of what maybe might be the source of what I think could be the problem OF what I believe is your phone.....

prbassplayer said:
My experience with local ATT service is 80% of them don't know how to use android. They really DO NOT know what they are talking about half the time. And just pure lazy.... I don't know if ATT has Odin, or offers it to them. Even if they do it will be on the few tecs each office might have.
Click to expand...
Click to collapse
Lol i have this problem 100% of the time....
i usually wind up schooling them, giving them my number, root their device and oddly enough the first thing they always ask for is free paid apps -___-
weird but its happenned a lot of times ....even when i was with verizon haha

Related

why is there security on the g1/android

lets say you have all you stuff all pass worded with the apps you got the lock screen up. even the contact owner app to tell you call or email some one. so you think ur fone is fully protected right. oh and you have your wheres my droid app....i find your fone and just wipe it. i got a new fone fresh os ready for me to sign up and use your service.
thats what i think if i lost my fone. so is there an app out dere that can prevent/password home+power my fone and so no one can sell/use it?
Not yet...but you could ask cyanogen to implement a password-protected wipe feature? Plus just call your carrier and tell them to disable your IMEI number...phone will become useless
It doesnt really matter if the person uses the stolen phone, if they cant they'll just chuck it. Either way you're left without a phone...
AdrianK said:
It doesnt really matter if the person uses the stolen phone, if they cant they'll just chuck it. Either way you're left without a phone...
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If i found a g1 that doesnt seem damaged, i would never just throw it away. I would either sell it to some idiot or if i feel like i want maybe return it.
alritewhadeva said:
Not yet...but you could ask cyanogen to implement a password-protected wipe feature?
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Click to collapse
If this was implemented and the hard-spl was still on the device then the recovery image could be replaced allowing password-free flashing again
there is app that allerts you if someone puts another SIM card in you phone and it does work I tried it. SIM card checker
madunix said:
If i found a g1 that doesnt seem damaged, i would never just throw it away. I would either sell it to some idiot or if i feel like i want maybe return it.
Click to expand...
Click to collapse
Yeah, my point was that password protecting the phone so it can't be reflashed doesn't help the victim, they are still without a phone. Tbh it sounds like more trouble than good to password protect the SPL and recovery. What if you forgot the password yourself?
SIM card checker sounds good, but again that's useless unless it gives you some kind of information that could help you recovery the phone.
sorry to bump. but i wasnt home. okay so yeah we should have something to protect the recovery. also i would be happy, if a person went thru all that trouble to take my fone. thinking alright i can wipe it and sell it. then boom the recovery is pass worded. the sim checker app would not work. because they can just wipe your fone.
to the person. can i really call tmo and tell them my imei # to disable my fone?
so lets see, out of the million or so G1 owners in the US alone, how many of them actually know how to download, rename, and flash a rom? judging by the number of people who post ridiculous questions like "OMG I just renamed the rom i downloaded update.zip.zip and now it wont install! IS MY PHONE BRICKED?!", I'd venture to guess that not many people are going to go through all the trouble.
besides, this is why you have the 5.99/mo insurance on your 400 dollar cell phone, you know, in case you do something stupid, like losing it. that way, all you do is call up your provide, have it put into a lost/stolen suspension, and then talk to the insurance carrier and get a new one. I think the $50 deductible is a low price to pay for being an idiot if you happen to lose your phone.
kusotare said:
besides, this is why you have the 5.99/mo insurance on your 400 dollar cell phone, you know, in case you do something stupid, like losing it. that way, all you do is call up your provide, have it put into a lost/stolen suspension, and then talk to the insurance carrier and get a new one. I think the $50 deductible is a low price to pay for being an idiot if you happen to lose your phone.
Click to expand...
Click to collapse
$50?!?!?!? WTF?
My girl dropped her first G1 in the toilet and lost her replacement. Each time Asurion charged her $150 deductable.
Whos your insurance provider? Maybe we need to move to Colorado...
kusotare said:
so lets see, out of the million or so G1 owners in the US alone, how many of them actually know how to download, rename, and flash a rom? judging by the number of people who post ridiculous questions like "OMG I just renamed the rom i downloaded update.zip.zip and now it wont install! IS MY PHONE BRICKED?!", I'd venture to guess that not many people are going to go through all the trouble.
besides, this is why you have the 5.99/mo insurance on your 400 dollar cell phone, you know, in case you do something stupid, like losing it. that way, all you do is call up your provide, have it put into a lost/stolen suspension, and then talk to the insurance carrier and get a new one. I think the $50 deductible is a low price to pay for being an idiot if you happen to lose your phone.
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Click to collapse
Agree 100%.
oneG said:
$50?!?!?!? WTF?
My girl dropped her first G1 in the toilet and lost her replacement. Each time Asurion charged her $150 deductable.
Whos your insurance provider? Maybe we need to move to Colorado...
Click to expand...
Click to collapse
What would you say if I got my replacement for free after dropping it.
supremeteam256 said:
What would you say if I got my replacement for free after dropping it.
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i got a free replacement also. my first g1 was dropped twice and i bricked it.
supremeteam256 said:
What would you say if I got my replacement for free after dropping it.
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Click to collapse
i would say...great minds think alike or at least know how to cook up a good story.
I also dropped...er...threw it across the street in my drunken rage ignited by said lady...
I called TMO on her phone and told em it was a hardware issue: g1 just stop working....They had me troubleshoot, found i was still in warranty and sent me my replacement, absolutly free.
The warranty however doesnt cover water damage and she admited it was self inflicted thus, she was ineligible for warranty replacement and insurance was the only life saver.
oneG said:
i would say...great minds think alike or at least know how to cook up a good story.
I also dropped...er...threw it across the street in my drunken rage ignited by said lady...
Click to expand...
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lol...........................

trading problem

i had trade some of my devices to ppl....now the poblem i face is i trade my hd2 for a certain phone and i got a phone...now the hd2 broke for some reason and he wants his phone back...i would have given the phone back but i trade it off...and the guy whom i sold the phone to is not ready to give it back(i dont blame him) but now the problem is..he says he is gonna get the phone blocked blocked...idk what to do...i'm seriously screwd up
djteotancolis said:
i had trade some of my devices to ppl....now the poblem i face is i trade my hd2 for a certain phone and i got a phone...now the hd2 broke for some reason and he wants his phone back...i would have given the phone back but i trade it off...and the guy whom i sold the phone to is not ready to give it back(i dont blame him) but now the problem is..he says he is gonna get the phone blocked blocked...idk what to do...i'm seriously screwd up
Click to expand...
Click to collapse
NO takexis backxis!
A trade is a trade is a trade.. Tell him that the phone is resting peacefully and it won't come back anymore (like a dead pet)
M_T_M said:
NO takexis backxis!
A trade is a trade is a trade.. Tell him that the phone is resting peacefully and it won't come back anymore (like a dead pet)
Click to expand...
Click to collapse
i told him that but he wont buldge the worst part he says he is goin to block the phone...so the person who has the phone is gonna suffer
yea...like he can block phones? What is he? the Prime Minister of UK?
Lol, you both agreed on a deal. Was the phone in perfect working order before you gave it to him? If so your safe. That is rediculous. You guys traded, and after HE breaks it, he wants his phone back.
chikoo said:
yea...like he can block phones? What is he? the Prime Minister of UK?
Click to expand...
Click to collapse
if you go to the cops and provide your imei it can be easily blocked if you have proof of purchase
PurpleLlamaLover said:
Lol, you both agreed on a deal. Was the phone in perfect working order before you gave it to him? If so your safe. That is rediculous. You guys traded, and after HE breaks it, he wants his phone back.
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Click to collapse
yes it was in good condition but if he blocks the phone i'm screwed and thats my worry
Why would he even want to do that? I doubt the person would be willing to give a phone back that they bought/traded for. What exactly is wrong with it.
PurpleLlamaLover said:
Why would he even want to do that? I doubt the person would be willing to give a phone back that they bought/traded for. What exactly is wrong with it.
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Click to collapse
it doesnt have 3g...there is a touch screen problem and battery is bad
Uhm, it's the UK version, why would he expect 3g unless he's on T-Mobile? Why doesn't he try a hard reset, if that doesn't work reflash to original ROM. I always buy two batteries when I get a new phone... Never know when I might need one.
PurpleLlamaLover said:
Uhm, it's the UK version, why would he expect 3g unless he's on T-Mobile? Why doesn't he try a hard reset, if that doesn't work reflash to original ROM. I always buy two batteries when I get a new phone... Never know when I might need one.
Click to expand...
Click to collapse
cuz the phone he gaveme had 3g and now he doesnt want edge...so he wants the phone back....and its stock only...and he cant repair it cuz no warranty in the states
djteotancolis said:
if you go to the cops and provide your imei it can be easily blocked if you have proof of purchase
Click to expand...
Click to collapse
yea...and you do not have any proof of the trade or what????
Still can reflash the original ROM. Maybe you could work something out, offer a partial refund of money even though you aren't obligated to do so.
no cuz the trade details were on the phone and the phone is sold
PurpleLlamaLover said:
Still can reflash the original ROM. Maybe you could work something out, offer a partial refund of money even though you aren't obligated to do so.
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Click to collapse
i did..i even offered him my new tp2 but he says he want his phone
What phone is it and what member is it?
PurpleLlamaLover said:
What phone is it and what member is it?
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the guy whom i sold my hd2 or the phone he gave me?
Both. 12345
PurpleLlamaLover said:
Both. 12345
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check your pm
djteotancolis said:
no cuz the trade details were on the phone and the phone is sold
Click to expand...
Click to collapse
What?? well live and learn.
Practice safe sex oooops....safe exchange.
Use protection. Keep a record or else you would not know when one would come over and say this is your kid
Sorry.

[Q] Rooting will put a red flag on your account?

I went to Verizon today to help get my friend get a phone. And the guy (who is actually pretty cool and tech-savy) who helped me get my Droid Bionic happened to be working. As he was setting up my friends phone we were talking about cool things to do with my Bionic. He asked if I had it rooted, and I told him I did. He advised me to unroot it because, "Verizon is sending out 'spikes' and tracks who rooted their phones, will fry your SIM card, and put a flag on your account". I understand that rooting voids your warranty and is a breach to your contract. But is what he said true?
I had a LG G2X and a HTC HD7, both have been rooted and never been "spiked or fried".
Nope. Total BS.
art0605 said:
I went to Verizon today to help get my friend get a phone. And the guy (who is actually pretty cool and tech-savy) who helped me get my Droid Bionic happened to be working. As he was setting up my friends phone we were talking about cool things to do with my Bionic. He asked if I had it rooted, and I told him I did. He advised me to unroot it because, "Verizon is sending out 'spikes' and tracks who rooted their phones, will fry your SIM card, and put a flag on your account". I understand that rooting voids your warranty and is a breach to your contract. But is what he said true?
I had a LG G2X and a HTC HD7, both have been rooted and never been "spiked or fried".
Click to expand...
Click to collapse
The absolute most horse**** thing I've ever heard. Employee oughta be fired.
art0605 said:
I went to Verizon today to help get my friend get a phone. And the guy (who is actually pretty cool and tech-savy) who helped me get my Droid Bionic happened to be working. As he was setting up my friends phone we were talking about cool things to do with my Bionic. He asked if I had it rooted, and I told him I did. He advised me to unroot it because, "Verizon is sending out 'spikes' and tracks who rooted their phones, will fry your SIM card, and put a flag on your account". I understand that rooting voids your warranty and is a breach to your contract. But is what he said true?
I had a LG G2X and a HTC HD7, both have been rooted and never been "spiked or fried".
Click to expand...
Click to collapse
LMAO...he can't be that tech-savvy, or if he is, he's just being a total tool. What a ridiculous story to make up
AdamNJ77 said:
LMAO...he can't be that tech-savvy, or if he is, he's just being a total tool. What a ridiculous story to make up
Click to expand...
Click to collapse
You guys are probably right. He just has me paranoid now. So if I root my phone (successfully, again), I'll be fine?
art0605 said:
You guys are probably right. He just has me paranoid now. So if I root my phone (successfully, again), I'll be fine?
Click to expand...
Click to collapse
Yes, you will be fine. If you are worried about big red knowing your rooted, in the future try not telling the guy you rooted lol
Phones that have been rooted/modified will generally be refused service(as in troubleshooting) and/or warranty exchange. And generally the account will be notated that the customer has a modified device so that if he tries to go to another store, they will know. If you're smart enough to root it, then you should be smart enough to fix whatever you broke. This is part of the reason why I hate one-clicks.
Or do a damn NAND before you flash/modify something.
That said, you should be aware that some app/service vendors have ways of preventing their things to be installed on a rooted phone. I think both Blockbuster and Netflix have toyed with this, for instance. In those cases, you'll have to wait around for someone to get a fix out.
unremarked said:
Phones that have been rooted/modified will generally be refused service(as in troubleshooting) and/or warranty exchange. And generally the account will be notated that the customer has a modified device so that if he tries to go to another store, they will know. If you're smart enough to root it, then you should be smart enough to fix whatever you broke. This is part of the reason why I hate one-clicks.
Or do a damn NAND before you flash/modify something.
Click to expand...
Click to collapse
So if I don't tell them that it's rooted, and they don't see it, will Verizon be able to know through their network? Because I was having trouble sending and receiving text messages a couple days ago and was working with the rep to get it resolved. I'm sure he knew it was rooted. Then he called tech services and they worked on it for about an hour or so. Neither of them mentioned anything about my rooted device or denied me help because of it.
I actually have the netflix app on mine rooted and strapped. No problems here. But its true some apps do know and care for sure.
Sent from my DROID BIONIC using XDA App
art0605 said:
So if I don't tell them that it's rooted, and they don't see it, will Verizon be able to know through their network? Because I was having trouble sending and receiving text messages a couple days ago and was working with the rep to get it resolved. I'm sure he knew it was rooted. Then he called tech services and they worked on it for about an hour or so. Neither of them mentioned anything about my rooted device or denied me help because of it.
Click to expand...
Click to collapse
Then that Rep was doing you a favor so be sure to give a good score if you get the survey.
Sent from my DROID BIONIC using XDA App
art0605 said:
I went to Verizon today to help get my friend get a phone. And the guy (who is actually pretty cool and tech-savy) who helped me get my Droid Bionic happened to be working. As he was setting up my friends phone we were talking about cool things to do with my Bionic. He asked if I had it rooted, and I told him I did. He advised me to unroot it because, "Verizon is sending out 'spikes' and tracks who rooted their phones, will fry your SIM card, and put a flag on your account". I understand that rooting voids your warranty and is a breach to your contract. But is what he said true?
I had a LG G2X and a HTC HD7, both have been rooted and never been "spiked or fried".
Click to expand...
Click to collapse
He actually said that? What a moron. It's great if you don't know anything, but for those of us that do, what the heck is he thinking?
I was @ best buy and found out their phone warranty ($10 month, no deductible) covers rooted phones!!! Couple that with the buy back program which is top notch and I was scratching my head wondering why any of us would ever buy directly from big red or anybody. They also have the "mail in rebates" as immediate rebates.
If you like having the latest and greatest though, especially if you like rooting, best buy is the spot. Makes me wanna talk my buddy out of his upgrade (on my account) just so I can do it there...lol
Sent from my DROIDX using XDA App
rickuski said:
I was @ best buy and found out their phone warranty ($10 month, no deductible) covers rooted phones!!! Couple that with the buy back program which is top notch and I was scratching my head wondering why any of us would ever buy directly from big red or anybody. They also have the "mail in rebates" as immediate rebates.
If you like having the latest and greatest though, especially if you like rooting, best buy is the spot. Makes me wanna talk my buddy out of his upgrade (on my account) just so I can do it there...lol
Sent from my DROIDX using XDA App
Click to expand...
Click to collapse
Things that are too good to be true generally are... I'd read that fine print very carefully.
Sent from my DROID BIONIC using XDA App
unremarked said:
Things that are too good to be true generally are... I'd read that fine print very carefully.
Sent from my DROID BIONIC using XDA App
Click to expand...
Click to collapse
Please elaborate as I have poor eyesight and can't really read the fine print very well
art0605 said:
So if I don't tell them that it's rooted, and they don't see it, will Verizon be able to know through their network? Because I was having trouble sending and receiving text messages a couple days ago and was working with the rep to get it resolved. I'm sure he knew it was rooted. Then he called tech services and they worked on it for about an hour or so. Neither of them mentioned anything about my rooted device or denied me help because of it.
Click to expand...
Click to collapse
No there's no way to tell. If you actually told them ' I rooted my phone ' they would quickly tell you that none of their support team can help you, or if you get a nice person they would say that and still continue to try and help you- but they have no obligation to help you with a rooted phone.
Rooting your phone basically means you will not get any support from them (only if they know you rooted it).
unremarked said:
Phones that have been rooted/modified will generally be refused service(as in troubleshooting) and/or warranty exchange. And generally the account will be notated that the customer has a modified device so that if he tries to go to another store, they will know. If you're smart enough to root it, then you should be smart enough to fix whatever you broke. This is part of the reason why I hate one-clicks.
Or do a damn NAND before you flash/modify something.
Click to expand...
Click to collapse
This, they tried putting a note on my account saying I was rooted because I was using go launcher instead of the stock. ****ing idiots. and yeah if they think you have it rooted they'll pretty much deny you service.
also, excellent avatar.
Berzerker7 said:
The absolute most horse**** thing I've ever heard. Employee oughta be fired.
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Click to collapse
Lol right
Sent from my DROID BIONIC using xda premium
I've returned phones without unrooting them and they've never said anything. I do suggest making it look as much like stock as you can (dont return it with custom boot animations or themes). I dont think they look at the returned phones in all that much detail. You obviously don't want it looking all customized because then they don't have to look too hard.
Sent from my DROID BIONIC using XDA App
On a side note, the last person you want to listen to is a instore cellphone sales Rep. They know less than anyone. Its industry standard for them to have their workers being clueless.
I've actually been in a store and was able to help other customers better than they could. I won't let them help me with anything other than ringing up my purchase and hope they get that right and not overcharge me (one time on sprint, they messed up my package and I was getting charged for data usage and ran up my phone bill and they shut off the phone days later for running up the bill by using too much data even though it was supposed to be unlimited)
Sent from my DROID BIONIC using XDA App

T mobile won't replace my Note 4 because it's rooted?

I see a bunch of people who say they get can get replacement phones from t mobile with no hassle even if their knox counter is counted
Long story short, doesn't matter if it's stock or a custom rom, a few of my calls go straight to my voicemail and my phone doesn't even ring or give me a notification someone called. A few other people here had that problem and told me to just get a replacement. I don't care if it's a new or refurbished device but when I called t mobile and asked for a replacement they me to factory reset (which I did) and try turning off VoLTE and everything was going well until I had to open my big mouth and told him I rooted it. He said I am covered by the manufacture warranty if it's not rooted, since I told him it's rooted will they write a note on my account saying my warranty is voided? Do you guys think because I mentioned root, he assumed my device is still rooted?
Should I just call again and try a different person? I don't wanna lie and then have them charge me $699 if I don't tell them I rooted my phone on my 2nd try of getting a replacement....
btort1 said:
I see a bunch of people who say they get can get replacement phones from t mobile with no hassle even if their knox counter is counted
Long story short, doesn't matter if it's stock or a custom rom, a few of my calls go straight to my voicemail and my phone doesn't even ring or give me a notification someone called. A few other people here had that problem and told me to just get a replacement. I don't care if it's a new or refurbished device but when I called t mobile and asked for a replacement they me to factory reset (which I did) and try turning off VoLTE and everything was going well until I had to open my big mouth and told him I rooted it. He said I am covered by the manufacture warranty if it's not rooted, since I told him it's rooted will they write a note on my account saying my warranty is voided? Do you guys think because I mentioned root, he assumed my device is still rooted?
Should I just call again and try a different person? I don't wanna lie and then have them charge me $699 if I don't tell them I rooted my phone on my 2nd try of getting a replacement....
Click to expand...
Click to collapse
simple. factory it back dont root. so its not lying. your device isnt rooted anymore. just dont tell them you rooted. Thats like shooting yourself in the head and praying your still live. Ignore the asshole who told you about noting your account. rooting doesnt break the phone. its already defective. it makes me so frustrated to hear any rep giving the customer the middle finger when they dont understand squat about root. If you are within the 14 day buyers remorse period i suggest you call into that department and get a new one sent out.
If you want to see if that person documented anything on the computer about your root comment call in and ask about the day you where helped by him. ask if the rep can read/look into the comments if there is any notes about your "return status". Try it a couple of times if no rep mentions about any root comment and void warrenty then you are good.
You my friend are definitely a noob. You never ever admit anything. Never. And the proper fix would be for you to call tech support and tell them your phone rings once before voicemail and you wish for them to extend ring time before voicemail. That will fix your issue.
BAD ASS NOTE 4
Your Warranty Is Not Void ...I'm not sure the validity of this but it makes sense per the consumer protections on warranties.
monkeyass408 said:
simple. factory it back dont root. so its not lying. your device isnt rooted anymore. just dont tell them you rooted. Thats like shooting yourself in the head and praying your still live. Ignore the asshole who told you about noting your account. rooting doesnt break the phone. its already defective. it makes me so frustrated to hear any rep giving the customer the middle finger when they dont understand squat about root. If you are within the 14 day buyers remorse period i suggest you call into that department and get a new one sent out.
If you want to see if that person documented anything on the computer about your root comment call in and ask about the day you where helped by him. ask if the rep can read/look into the comments if there is any notes about your "return status". Try it a couple of times if no rep mentions about any root comment and void warrenty then you are good.
Click to expand...
Click to collapse
Just called and the rep said the last thing the note says was to factory restore and see if problem persist. So I guess I'll call in a few days, it's likely a hardware problem anyways
btort1 said:
Just called and the rep said the last thing the note says was to factory restore and see if problem persist. So I guess I'll call in a few days, it's likely a hardware problem anyways
Click to expand...
Click to collapse
It is not but OK replace as you will.
BAD ASS NOTE 4
"told them I rooted it" Lmao. Come on man!
Need help to reroot tmobile note 4
I just upgrade new firmware to Tmobile Note 4.
I tried many time to reroot, but doesn't work.
Anyone know how to fix this problem, please help
Androiduser2015 said:
I just upgrade new firmware to Tmobile Note 4.
I tried many time to reroot, but doesn't work.
Anyone know how to fix this problem, please help
Click to expand...
Click to collapse
You asking in wrong thread. Go read the thread for rooting and walks you thru it.
BAD ASS NOTE 4
I had the same issue when I activated my note 4 with Tmo. Wasn't receiving calls or texts. Called customer service then they ended up creating a tech ticket. Because they couldn't solve it themselves, they told me give them 48hrs. And it'd fixed. After about 13hrs they had it fixed. So give them a call explain your issue DON'T AND NEVER MENTION ROOT. Be persistent don't hang up until you have an answer. And they'll fix it..
Good luck:highfive:
I can't blame them for not wanting to support every newbie that miss flashes or flashes a crappy rom and can't get his dialer or modem to work or some other silly bug.
Like "let me experiment and then let Verizon bail me out with a new phone everytime I can't find my way out of the mess I created"
A simple factory reset should fix all, but some destroy even that ability.
Yes they can reflash but it shouldn't be under warranty.. Should be a fee to bail such folks out... Sorry that's not popular to say but if you owned Verizon, would you do the same?
Buy a car and tear into the engine and screw it up then try to get warranty to fix it!
But I agree, if you own your phone and are willing to sign a disclaimer releasing them from warranty they should remove restrictions.
That still makes them vulnerable to folks messing with the network though.
As long as they can't tie the problem to your mishandling your good.
Perfect example... http://forum.xda-developers.com/showthread.php?p=57360032
windstrings said:
I can't blame them for not wanting to support every newbie that miss flashes or flashes a crappy rom and can't get his dialer or modem to work or some other silly bug.
Like "let me experiment and then let Verizon bail me out with a new phone everytime I can't find my way out of the mess I created"
A simple factory reset should fix all, but some destroy even that ability.
Yes they can reflash but it shouldn't be under warranty.. Should be a fee to bail such folks out... Sorry that's not popular to say but if you owned Verizon, would you do the same?
Buy a car and tear into the engine and screw it up then try to get warranty to fix it!
But I agree, if you own your phone and are willing to sign a disclaimer releasing them from warranty they should remove restrictions.
That still makes them vulnerable to folks messing with the network though.
As long as they can't tie the problem to your mishandling your good.
Perfect example... http://forum.xda-developers.com/showthread.php?p=57360032
Click to expand...
Click to collapse
Your analogy is fatally flawed. I mean it shouldn't even have to be pointed out, it's that flawed. Flawed isn't even the right term.. Asinine? Eh, it's not even worth brainstorming for the proper term.
@telling them you are rooted lmao
I have never called anyone a noob on here before but you sir, is a noob.
And I say this with the most lovable respect. Lol
NEVER...EVER say you are rooted! Do not mutter the word "r" even if you were only rooted for 1 second!
That's not true my first note 4 was rooted and it shows that on their end I didn't even bring it up. The lady told me to restore back to oem spec if I wanted to keep my warranty. I did and called back the next day they sent me a new phone.
JDM Civic EG8 said:
That's not true my first note 4 was rooted and it shows that on their end I didn't even bring it up. The lady told me to restore back to oem spec if I wanted to keep my warranty. I did and called back the next day they sent me a new phone.
Click to expand...
Click to collapse
Yeah they replaced mine =)
JDM Civic EG8 said:
That's not true my first note 4 was rooted and it shows that on their end I didn't even bring it up. The lady told me to restore back to oem spec if I wanted to keep my warranty. I did and called back the next day they sent me a new phone.
Click to expand...
Click to collapse
The only way that happens is if you use the mytmobile app. Which is still your fault. We all know it sends back info to them about root status.
BAD ASS NOTE 4
Sends back more than that... WAY more
Sent from my SM-N910T using XDA Free mobile app
So much for the common (incorrect) assertion the tripping Knox will cause TMO to force replacement through insurance and paying deductible. ?
Sent telepathically
RiverCity.45 said:
So much for the common (incorrect) assertion the tripping Knox will cause TMO to force replacement through insurance and paying deductible. ?
Sent telepathically
Click to expand...
Click to collapse
That is the expected response
Sent from my SM-N910T using XDA Free mobile app

need LS G4 SPRINT tot files

hi everyone ,where can I find the sprint LG G4 TOT files ?
You can't. And as a Sprint repair tech, we don't have them either.
soulysephiroth said:
You can't. And as a Sprint repair tech, we don't have them either.
Click to expand...
Click to collapse
Does this imply that it will not be released/leaked? Or just stating what the current state is? It would be a bummer to not see it be released/leaked, I'll have a paper weight G4 at home. hahaha.
ijball said:
Does this imply that it will not be released/leaked? Or just stating what the current state is? It would be a bummer to not see it be released/leaked, I'll have a paper weight G4 at home. hahaha.
Click to expand...
Click to collapse
Here is the thing... If Sprint had the files it would probably get leaked as there would be much more people who have access to the files. This makes hunting down who leaked it more difficult. Also, all those techs might not be heart broken if they lose their job. We have to rely on someone from LG leaking it which is much more unlikely.
Well we just got access to the att kdz from a repair center in nam, it might be possible.
Sent from my LG-D800 using XDA Free mobile app
soulysephiroth said:
Well we just got access to the att kdz from a repair center in nam, it might be possible.
Sent from my LG-D800 using XDA Free mobile app
Click to expand...
Click to collapse
well sounds good . the only thing we can do is waiting....?
All you have to do is take the phone in and if you have insurance they'll replace it. If not it's 75 to replace... Better than waiting.
Sent from my LG-D800 using XDA Free mobile app
any one got some goodnews about the tot files?
soulysephiroth said:
All you have to do is take the phone in and if you have insurance they'll replace it. If not it's 75 to replace... Better than waiting.
Sent from my LG-D800 using XDA Free mobile app
Click to expand...
Click to collapse
I am out of US can't take it to sprint replace the god damn phone
Why can't everyone with issues just DD back all the partitions they screwed up? I will output whatever partitions needed...
More coming soon here.
http://forum.xda-developers.com/sprint-g4/development/tot-lg-ls991-zv5-tot-t3187209
garwynn said:
More coming soon here.
http://forum.xda-developers.com/sprint-g4/development/tot-lg-ls991-zv5-tot-t3187209
Click to expand...
Click to collapse
I used this one today, since I flashed the ZV5 Low Effort Root to my ZV4 phone. *facepalm*
lafinjack said:
I used this one today, since I flashed the ZV5 Low Effort Root to my ZV4 phone. *facepalm*
Click to expand...
Click to collapse
Is it difficult to use that TOT restore or whatever it's called?
It wasn't bad. Some of the steps like adjusting COM ports were annoying, but not difficult.
soulysephiroth said:
All you have to do is take the phone in and if you have insurance they'll replace it. If not it's 75 to replace... Better than waiting.
Sent from my LG-D800 using XDA Free mobile app
Click to expand...
Click to collapse
Hey so I have this "security error" happening after a failed update attempt. I tried to bring it into the store, but the repair tech said there was nothing he could do and that he could get fired for sending the device because they'd get a chargeback?
I have TEP... Do have any advice? He just told me to call LG....
misteroh said:
Hey so I have this "security error" happening after a failed update attempt. I tried to bring it into the store, but the repair tech said there was nothing he could do and that he could get fired for sending the device because they'd get a chargeback?
I have TEP... Do have any advice? He just told me to call LG....
Click to expand...
Click to collapse
I would call sprint to see what they say. talk to someone above the initial person who answers the phone if you don't get what you want.
you are paying a monthly fee for insurance protection. you should not have to send it to LG.
I'd probably demand some credit as well for dealing with a company that won't honor their insurance program despite you paying monthly for it.
autoprime said:
I would call sprint to see what they say. talk to someone above the initial person who answers the phone if you don't get what you want.
you are paying a monthly fee for insurance protection. you should not have to send it to LG.
I'd probably demand some credit as well for dealing with a company that won't honor their insurance program despite you paying monthly for it.
Click to expand...
Click to collapse
ok, thank you!
autoprime said:
I would call sprint to see what they say. talk to someone above the initial person who answers the phone if you don't get what you want.
you are paying a monthly fee for insurance protection. you should not have to send it to LG.
I'd probably demand some credit as well for dealing with a company that won't honor their insurance program despite you paying monthly for it.
Click to expand...
Click to collapse
I doubt you can do much over the phone. They will end up telling you to take it to a store.
I'd try another sprint store. Make sure it's a corporate store preferably a repair center (which are rare these days).
I feel your pain and have been in your shoes a couple times regrettably for similar goof ups.
mswlogo said:
I doubt you can do much over the phone. They will end up telling you to take it to a store.
I'd try another sprint store. Make sure it's a corporate store preferably a repair center (which are rare these days).
I feel your pain and have been in your shoes a couple times regrettably for similar goof ups.
Click to expand...
Click to collapse
right the person on the phone can't swap your phone.. but a supervisor can put notes on the account and/or call the store to make sure next time he goes he won't deal with the same issue.
As a sprint repair tech, the note will only work for a corporate store. Any sprint store can order replacements though.
If your rooted, and it obvious than it would void your lg warranty which technically voids a TEP. Now that being said, if your device is still working fine and just won't update cause you rooted it, I'm not surprised he won't replace it. I wouldn't personally either...
My advice if you can't get care to add notes or get another tech/store to Ae it would be brick it. Flash a root file from another device or something. They'd pretty much have to replace it then.
Sent from my LG-H810 using XDA Free mobile app

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