Incoming calls - Xperia Z1 Q&A, Help & Troubleshooting

Starting two days back, my Z1 receives incoming calls on external speakers instead of internal, so every incoming call starts that way. I need to manually put the call in internal speaker mode.
Unrooted, 4.3, the .290 build.
Sent from my C6903 using Tapatalk

Aegethir said:
Starting two days back, my Z1 receives incoming calls on external speakers instead of internal, so every incoming call starts that way. I need to manually put the call in internal speaker mode.
Unrooted, 4.3, the .290 build.
Sent from my C6903 using Tapatalk
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Same here, seems the priblem is latest Sony Sociallife update.
Try the following: clear cache and data, uninstall updates, deactivate app, restart. Let me know.

thegios said:
Same here, seems the priblem is latest Sony Sociallife update.
Try the following: clear cache and data, uninstall updates, deactivate app, restart. Let me know.
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Well, what I did was have someone call me, and call answering was sent to external speaker as usual. During the conversation, I plugged in the headphones and call went to headphones, and then, during the call, I removed them.
After that, I had another three incoming calls, and everything went back to normal, calls were directed to internal audio, not external.
I did that, because I remember that two days ago I was using Walkman app, headphones on, and phone rang. Answered the call from phone's dialler app, and all was fine. And since then, it all started with calls to external, like the phone did not "remember" that headphones were removed.
But that is just my guess, since it seems this plugging/unplugging headphones now fixed it. But you also might be right, since it's two days ago that I've updated Socialife app indeed.
I will keep monitoring incoming calls' behavior, and if it reverts back to external, I will unistall updates, and clear cache etc.
Oh, and before doing the headphones trick, just plain restarting the phone didn't work.
Let me know if you can pinpoint more exactly the cause of all this.
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Aegethir said:
Starting two days back, my Z1 receives incoming calls on external speakers instead of internal, so every incoming call starts that way. I need to manually put the call in internal speaker mode.
Unrooted, 4.3, the .290 build.
Sent from my C6903 using Tapatalk
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Click to collapse
u place your phone on a flat surface? if its so, than the phone is helping u to use external speaker since u r not not bringing up the phone to your ear.

This just started happening to me to, was going to post about it. Going to try some of your suggestions.
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chunlianghere said:
u place your phone on a flat surface? if its so, than the phone is helping u to use external speaker since u r not not bringing up the phone to your ear.
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No, phone is not on a flat surface, it is happening even when I put it to my ear, the call stays on external speaker, and I have to tap the on-screen button to direct it to internal speaker.
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Lancerz said:
This just started happening to me to, was going to post about it. Going to try some of your suggestions.
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In my case it seems that the headphones trick did the job (so far), but if it will persist, I will take a closer look at the Socialife app as well.
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Happening here with me as well. Can anyone confirm if it's socialife?
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Avantiel said:
Happening here with me as well. Can anyone confirm if it's socialife?
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I can confirm is not haha....I have the app disabled since I got the phone never used it so don't think it's that
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I have that issue too
But not all the time
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The headphones trick worked let's hope that it will stay like that now
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cippi21 said:
The headphones trick worked let's hope that it will stay like that now
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Well, this morning I took a call, and again, on external speaker...
I uninstalled Socialife updates, see how it goes from there.
I don’t have the slightest idea why this started to happen..
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Yea it's a strange issue just started out of nowhere...:-/
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Well, if anyone's got any idea, or a work around, feel free to share
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I have the same problem here, not all the time but in almost 10 percent of my calls, it is not really annoying but its weird because all started from nothing. Any idea!? I removed social and still the same
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I am facing the same problem in 257. n i remember that few days ago i received the call through headphones.
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Maybe if we clear data and cache from the phone app fixes the problem?...my problem is gone after doing the headphone trick so can anyone else try it or did anyone tried it already?
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I did the headphone trick, but it didn't work for long, after three or four calls, it reverted back to external speaker.
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Aegethir said:
I did the headphone trick, but it didn't work for long, after three or four calls, it reverted back to external speaker.
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Hello.
I tried:
Disable Sony social l./uninstall updates.
Phone cache clear.
Software repair via Sony pc compaion.
Problem not solved.
Always after phone restart, first incomming call goes to L.speaker.
So Today i tried to uninstall latest Google chrome update(28.02.2014).
After phone restart first incomming is ok- loudspeaker is disabled!
So maybe its a Google chrome problem?

Related

Calling Silence

Hi All have my Z a few days and loving it. So bought a cover today and and placed the screen covers on front and back. Went to make a call and there was no ringing sound when I was calling a friend. It was silent. They answered the phone but I couldn't here them. I put phone on speaker and there was no problem. I'm wondering is there a known issue with the z that causes this? I don't want to have to bring phone back. Thanks
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Turned the phone off and back on it worked fine. Then it went again so I turned off phone and turned back on again and it started to work again. Seems it maybe a software glitch?
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It happened to me, i had bluetooth on and connected with PC LoL
nico98 said:
Turned the phone off and back on it worked fine. Then it went again so I turned off phone and turned back on again and it started to work again. Seems it maybe a software glitch?
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Click to collapse
Most such glitches are corrected in software updates. Hold on to it till you update it. Don't yet leave it!

Call comes through speaker!!

Hi All,
Since the past two days, whenever someone calls and I pick up the phone, the sound comes through the speaker, i.e. very high. I have to reduce that sound using the volume buttoms. This happens with only a few calls, not all. I have a screen protector on the phone, as usual.
I have restarted, reset, etc. to no success.
Can anyone suggest what the problem is?
Thanks
Are you using any sound mod?
Sent from my Sweetheart Xperia Z
mandarjoshiin said:
Are you using any sound mod?
Sent from my Sweetheart Xperia Z
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No. I have not rooted it either.
That's strange.. Try disabling xLoud..
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Restart, reset?
How bout trying to repair with Sony update service?
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LitoNi said:
Restart, reset?
How bout trying to repair with Sony update service?
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I have done that yesterday as well. No luck. The problem still persists.
mine is like that as well. i can hear it even in the back of the phone... I checked clearsound and uncheck xloud and it got a little better but i still need to turn down the volume to people not listen to my conversation :x
when you state "speaker" you are referring to the speaker on the bottom right?
or do you mean the vibration through the back (near the camera area)?
edit: just did a test, it feels like its coming out from the speaker speaker but its not, the sound feels like its actually coming from the near back. I guess its not sealed tightly or just xperia z has really good loud earphone speaker.
No i was talking about the call speaker. Sry if i misunderstood
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Flash another ftf file and see if the problem still persist.
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Auto load speaker in recieved calls

Hi guys,
I have issue when i recieve calls,when i slide to answer the call, the phone automaticlly goes to load speaker!?
I tried to fix it with wipe data factory reset but no luck.
The firmware is 1.136 the device is C6903
Any ideas how to solve that?
Thx
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fast78 said:
Hi guys,
I have issue when i recieve calls,when i slide to answer the call, the phone automaticlly goes to load speaker!?
I tried to fix it with wipe data factory reset but no luck.
The firmware is 1.136 the device is C6903
Any ideas how to solve that?
Thx
Sent from my C6903 using XDA Premium 4 mobile app
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Click to collapse
That exactly what's happening to me since I updated also don't know what's going on!
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auto speaker
Same Here V 14.2.A.1.136
http://forum.xda-developers.com/showthread.php?t=2667388
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Headphone trick didn't work here,tried several times...
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Have the same problem on 290 maybe is some updated app that is messing it up I will investigate more
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Same here. The first two weeks after the update to 136 everything was fine but now in almost 10% of my calls the speakers go on. Not social app or headphones trick had worked for me
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Same here, C6943 all stock, no root .136
Have you guys ever connected your phone to Bluetooth device such as external speaker, hands free etc? I have this problem too, and it seems everything started when I connected my phone to my mini boombox (using Bluetooth). Somehow the problems gone, I don't know how. But I remember I've restore my nandroid backup several times, not because of this issue, but I've crashed my camera after trying Xperia z2 camera app and libraries.
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omegahanggara said:
Have you guys ever connected your phone to Bluetooth device such as external speaker, hands free etc? I have this problem too, and it seems everything started when I connected my phone to my mini boombox (using Bluetooth). Somehow the problems gone, I don't know how. But I remember I've restore my nandroid backup several times, not because of this issue, but I've crashed my camera after trying Xperia z2 camera app and libraries.
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I haven't connected anything of sorts to my phone, only the headphones that came in the box with the phone.
But I have been using headphones with the Z1 since last November, and the glitch started to show up since last week only.
And it seems there are a lot of users affected by this, saw a similar post on Sony's forums, which is already eight pages long.
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same problem here very strange

Ear speaker won't work??

After the last update the speaker sometimes worked and sometimes Didn't now it doesn't work at all is this a general problem or just me??
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Ali_ultra99 said:
After the last update the speaker sometimes worked and sometimes Didn't now it doesn't work at all is this a general problem or just me??
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Re-update it. It seems the original file about speaker is loose during update.

Sound issue

I'm having a issue where I'm getting no sound from media. No videos or music plays from my speaker. I can't even hear the person on the other line but my alarm goes off and it's audible. My notifications are audible but nothing from other sources. Anybody know what might be wrong? I've flashed different ROMs, I tried to power cycle, and even did a rain dance.
Any help would be great!
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evocalante said:
I'm having a issue where I'm getting no sound from media. No videos or music plays from my speaker. I can't even hear the person on the other line but my alarm goes off and it's audible. My notifications are audible but nothing from other sources. Anybody know what might be wrong? I've flashed different ROMs, I tried to power cycle, and even did a rain dance.
Any help would be great!
Sent from my Nexus 6 using XDA Free mobile app
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Click to collapse
Sounds like your phone thinks a headset is connected. Check the Jack is unobstructed. If it is, flash back to stock, factory reset and speak to Google / Moto about a replacement / repair.
danarama said:
Sounds like your phone thinks a headset is connected. Check the Jack is unobstructed. If it is, flash back to stock, factory reset and speak to Google / Moto about a replacement / repair.
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Thanks for your quick reply. I'll try it out.
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evocalante said:
Thanks for your quick reply. I'll try it out.
Sent from my Nexus 6 using XDA Free mobile app
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Mine did that after I rooted it.
The solution that worked for me was to reflash. After that, I rooted it again and the issue didn't return.

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