Nexus 6 (unlocked) Google Voice not working (sim card is verizon) - Nexus 6 Q&A, Help & Troubleshooting

I recently purchased a Nexus 6 (unlocked) off of the play store. My carrier is Verizon so I took my existing Verizon nano sim card and popped it in and now I am up and running. I want to use Google Voice for my voicemail instead of having to call and check it through verizon. I have an actual google voice number, but I don't want to use that I just want any calls to my mobile number to use the google voice greeting/inbox.
On my previous phone I used the Verizon Basic Visual Voicemail. Normally when I install Google Voice and go through the configuration setting it as the primary voicemail option in the settings it automatically switches over and when someone calls they hear the greeting "The google subscriber you have reached.....". In my case with the Nexus 6 people still hear my Verizon greeting no matter what I do and I keep getting a notification to download the Verizon Visual Voicemail App from the play store to check it. I refuse to do this, the point of me getting this Nexus 6 was to do away with any Verizon garbage.
Has anyone else gone through this? On my past 4 phones I have simply been able to download Google voice, install, configure, and it overrides the Verizon voicemail. The only thing I can think of that is different this time is that I am subscribed to the verizon basic visual voicemail from my previous phone because I wanted to give it a try.

HunterT said:
I recently purchased a Nexus 6 (unlocked) off of the play store. My carrier is Verizon so I took my existing Verizon nano sim card and popped it in and now I am up and running. I want to use Google Voice for my voicemail instead of having to call and check it through verizon. I have an actual google voice number, but I don't want to use that I just want any calls to my mobile number to use the google voice greeting/inbox.
On my previous phone I used the Verizon Basic Visual Voicemail. Normally when I install Google Voice and go through the configuration setting it as the primary voicemail option in the settings it automatically switches over and when someone calls they hear the greeting "The google subscriber you have reached.....". In my case with the Nexus 6 people still hear my Verizon greeting no matter what I do and I keep getting a notification to download the Verizon Visual Voicemail App from the play store to check it. I refuse to do this, the point of me getting this Nexus 6 was to do away with any Verizon garbage.
Has anyone else gone through this? On my past 4 phones I have simply been able to download Google voice, install, configure, and it overrides the Verizon voicemail. The only thing I can think of that is different this time is that I am subscribed to the verizon basic visual voicemail from my previous phone because I wanted to give it a try.
Click to expand...
Click to collapse
My first suggestion would be to be sure you are unsubscribed from the Verizon VM on your account. Then, open your dialer, click the 3 dot settings button, click settings, then select calls. Click voicemail, then service. See if you have any options there. I'm on Sprint and Google voice integrates through my carrier so that is the only option I see in that location. (Your carrier).
Then you can click set up, there you could manually set your Google voice number as your voicemail number.

Evolution_Freak said:
My first suggestion would be to be sure you are unsubscribed from the Verizon VM on your account. Then, open your dialer, click the 3 dot settings button, click settings, then select calls. Click voicemail, then service. See if you have any options there. I'm on Sprint and Google voice integrates through my carrier so that is the only option I see in that location. (Your carrier).
Then you can click set up, there you could manually set your Google voice number as your voicemail number.
Click to expand...
Click to collapse
After further research I am pretty sure I have to put my sim chip back into my LG G3 and cancel my verizon VM subscription. Then put the sim back in my Nexus 6 and go through the Google Voice setup process again. I just didn't think Verizon would have control over it somehow after subscribing to their visual voice service.

Also, open Google voice from a desktop PC or desktop view and ensure you've completed all the steps to integrate.

Evolution_Freak said:
Also, open Google voice from a desktop PC or desktop view and ensure you've completed all the steps to integrate.
Click to expand...
Click to collapse
There really aren't any steps.. I logged in and it shows my Google Voice # and then my Mobile Verizon #. I definitely don't want to go through with the Google Voice activation process to my phone because then it forwards all calls to my Google Voice #. I just want to use Google Voice for my voice mail which should have nothing to do with my GV # and the only thing I should have to do in the settings is update my greeting. The reason I know nothing should have to be touched is because on my past 4 phones when I wasn't a subscriber to Verizon Visual Voicemail, Google Voice would install and configure with no problem. Of course that message would come up saying Google Voice is not compatible with my carrier (Verizon) but it would just start working anyway.

HunterT said:
There really aren't any steps.. I logged in and it shows my Google Voice # and then my Mobile Verizon #. I definitely don't want to go through with the Google Voice activation process to my phone because then it forwards all calls to my Google Voice #. I just want to use Google Voice for my voice mail which should have nothing to do with my GV # and the only thing I should have to do in the settings is update my greeting. The reason I know nothing should have to be touched is because on my past 4 phones when I wasn't a subscriber to Verizon Visual Voicemail, Google Voice would install and configure with no problem. Of course that message would come up saying Google Voice is not compatible with my carrier (Verizon) but it would just start working anyway.
Click to expand...
Click to collapse
Well, I'm glad you figured it out for yourself. Good luck! :good:

Here is a paste from another thread. With voice over LTE a lot of things don't work right and you have to forward voicemail to Google Voice to make it work.
—-----------—
If you are having trouble configuring Google Voice as your voicemail service on Verizon you can make the switch manually by dialing all three of these activation codes:
*71[Your Google Voice number]*-- This turns on Conditional Forwarding, which should transfer*calls to your Google Voice number when your Verizon phone is*busy or unanswered after 3 to 6 rings.*90[Your Google Voice number]*-- This turns on Busy Transfer, which transfers all calls that would hear a busy signal to your Google Voice number.*92[Your Google Voice number]*-- This turns on No Answer Transfer, which*transfers all calls unanswered after 3 to 6 rings to your Google Voice number.To Deactivate the Call Forwarding, dial *73 [Send]To Deactivate the Busy Transfer, dial *900 [Send]
To Deactivate the No Answer Transfer, dial *902 [Send]

DebianDog said:
Here is a paste from another thread. With voice over LTE a lot of things don't work right and you have to forward voicemail to Google Voice to make it work.
—-----------—
If you are having trouble configuring Google Voice as your voicemail service on Verizon you can make the switch manually by dialing all three of these activation codes:
*71[Your Google Voice number]*-- This turns on Conditional Forwarding, which should transfer*calls to your Google Voice number when your Verizon phone is*busy or unanswered after 3 to 6 rings.*90[Your Google Voice number]*-- This turns on Busy Transfer, which transfers all calls that would hear a busy signal to your Google Voice number.*92[Your Google Voice number]*-- This turns on No Answer Transfer, which*transfers all calls unanswered after 3 to 6 rings to your Google Voice number.To Deactivate the Call Forwarding, dial *73 [Send]To Deactivate the Busy Transfer, dial *900 [Send]
To Deactivate the No Answer Transfer, dial *902 [Send]
Click to expand...
Click to collapse
Yes, this. Google Voice voicemail never worked for me on Verizon unless I did these steps, even before VoLTE came along.

Related

Sprint Visual Voicemail on ICS

I have heard that sprint visual voicemail works on the nexus on ics can anyone help
I have got the vtt-sprint.apk installed it and updated prl and prolfile on wifi and 3g/4g and still cant get the activation message to go through.
VVM on Sprint Network
I hate to be the bearer of bad news. First, VVM does work, but in order to get it to work you must completely switch to Google Voice. To do this, from any computer that you are logged into with your google account, visit google.com/voice and completely set that up. It will ask you to pick a new telephone number and it will walk you through setting up the voicemail box and all that.
Once you have all that set up it will allow you to forward calls to your cell. I recommend this rather than switching completely to Google Voice.
You can further, once you've completed this, from within your Sprint Account, choose to use strictly Google Voice but this will mean you will either forfeit the new number you just chose, or the one you have on your phone.
If you choose to keep your original number that was on th ephone first, it will migrate to your Google Voice box and your call forwarding will become a hardwired thing... Google will no longer forward calls to another number, but rather all calls to your cell number will forward to your device through hardware routing performed solely at the discretion of Google.
Sprint will, in a sense, no longer have any control over your call routing. It really makes for a total disaster to get problems resolved if you ever experience call routing issues.
In my opinion, this is an awful lot to go through, too large of a chance for errors and a royal pain in the neck to go through just for visual voicemail.
I have the closest thing possible set up... I use the number I assigned to my Google Voice box, and I set up forwarding to my phone(it's nice because I can also answer calls from my computer if I want, and if I ever change carriers I keep the number on my Google Voice box and simply set it back up to forward to another cell phone number on another carrier).
If someone calls my google voice number, it automatically forwards to my cell. If I do not answer, it reverts back to my Google Voice box voicemail and if the caller leaves a message it records it for me, transcribes it and both text's it to me and leaves a copy of the transcript in my gmail box for me for later review. It also attaches the recording to the email. Very nice feature.
So, now, I only hand out my Google Voice number and nobody ever knows my actual cell phone number. Very private if you ask me, that, and if I ever terminate my service with my cell carrier, I still have the number I give to every one and can answer it from my Gmail box. No cell phone required. I never miss calls...
There are other options with Google Voice I did not discuss here, but you will figure that out. Message me if you have any other questions. Also click thanks on my post to help me become an active member if you think this helps.
Jeff LaPointe
I have had google voice before but i wanted to get the native sprint app working. I have hear that sprint routes the nexus voicemail to a different server so it was never meant to work. but i have heard ppl having it work on GB but i just moved over to ICS and was attempting to get it to work but I can't get the activation message to send
Can you send me the apk so I can have a try at it?
Sent from my Nexus S 4G using Tapatalk
Voicemail Routing
Working for AT&T, I do know that voicemail routing is going to be your only issue. If a customer has Visual Voicemail, the feature needs to be provisioned as such and, yes, the voicemail repository server is located in a different place on different hardware. Provisioning VVM at AT&T also required that the data feature be provisioned differently. There is data for smart phones with and without vvm attached.
So, if you do not have the visual voicemail feature provisioned on your account with sprint that is the reason you are unable to successfully configure the app. The basic voicemail servers can not handle the VVM. In most cases VVM is free for smart phones, but with sprint, I doubt that to be the case.
I am satisfied with the Google Voice operation and the added layers of security it provides.
heh...clean simple and no hassles -> Go to Market and type in YouMail, download and install, follow prompts through the simple and easy setup, enjoy your new VVM
NS4G: NexusMV 4G 03.01 (Baked in Matr1x) + 1460MHz/1460MHz SmartassV2 & CWM Touch Recovery
I'm gonna call sprint to have them provision my account and try to activate vvm
Spoke with sprint they setup everything on their side and verified it and my activation message still won't go thru I I might be the apk. I tried the gb apk but it fc when I try to send
They are saying its a phone based routing problem (blaming ICS) because it works in gb and they cite a flaw in the ICS VVM API
Its a sad song
Here you go guys, enjoy.
SOLVED
http://forum.xda-developers.com/showthread.php?t=1547780
Google Voice Visual Voicemail Integrated Into Stock Dialer
After a while of trying to tamper with Sprint's visual voicemail, I found that it was just easier to go with Google Voice. The new integration with ICS makes it even better.
I don't think sprint vvm is supported on the nexus
Sent from my Nexus S 4G using XDA
Here is a working Sprint Visual Voicemail method: http://forum.xda-developers.com/showthread.php?t=1547780
Hope this helps out.

[Q] Google Voice mail app not taking voicemails ATT Nexus 6

I've noticed that my google voice isn't working like I'm used to.
Expectation: Whenver I get a voicemail to either my ATT #, or GV # that I get a transcribed visual voicemail in my voice app.
Whats happening: No voicemail shows up in google voice app. instead I get a notification that I have a voicemail available and to call in. (assuming it's my att dumb voicemail) When I call my GV number and leave a VM. The automated voice message reads my ATT number not my GV. WEIRD!
I setup the voice app and to make voicemail go through google voice, not ATT. I uninstalled and reinstalled to confirm GV setup the phone to use GV not ATT.
Can anyone confirm this problem or help me troubleshoot.
Unoid said:
I've noticed that my google voice isn't working like I'm used to.
Expectation: Whenver I get a voicemail to either my ATT #, or GV # that I get a transcribed visual voicemail in my voice app.
Whats happening: No voicemail shows up in google voice app. instead I get a notification that I have a voicemail available and to call in. (assuming it's my att dumb voicemail) When I call my GV number and leave a VM. The automated voice message reads my ATT number not my GV. WEIRD!
I setup the voice app and to make voicemail go through google voice, not ATT. I uninstalled and reinstalled to confirm GV setup the phone to use GV not ATT.
Can anyone confirm this problem or help me troubleshoot.
Click to expand...
Click to collapse
set it up via their online site, not app. the app has some settings that are important, but their full site has the full set up.
I had this issue too hangouts was receiving my messages not google voice after a few attempts at fixing it. Disabled vm in hangouts and enabled in google voice app works like a charm. Also had to manually edit voicemail settings in the call app menu and add phone numbers through the desktop version of google voice.

First time google voice user

Guys i am trying to get google voice to work on my verizon droid turbo but confused at a few things. I want to be able to have my voice mail go to google voice and not the verizon voicemail, but it wont let me. any ideas
Why is the access number and the call forwarding number different? another thing is after all said and done I called my voicemail with another phone to my phone that is set up on and it goes to the verizon voicemail instead with forwarding on.
the_rooter said:
Guys i am trying to get google voice to work on my verizon droid turbo but confused at a few things. I want to be able to have my voice mail go to google voice and not the verizon voicemail, but it wont let me. any ideas
Why is the access number and the call forwarding number different? another thing is after all said and done I called my voicemail with another phone to my phone that is set up on and it goes to the verizon voicemail instead with forwarding on.
Click to expand...
Click to collapse
With Verizon, you have to manually set the call forwarding to your Google Voice. There are 3 different instances when you want to have your calls forwarded.
See this thread for more info: http://forum.xda-developers.com/droid-turbo/general/fix-google-voice-forwarding-advanced-t2980980
When setting up Google Voice app on the phone, it will probably tell you that the app couldn't set up voicemail properly. That is ok, because you are doing it manually.
However, with the latest Hangouts/SMS changes, I'm not even sure you need the google voice app, if you set your google voice messages to use Hangouts.

Anybody using Google Voice for Voicemail on Verizon?

Curious if anyone is using Google Voice as their primary voicemail on Verizon? On my S6 Edge I have a Google Voice account and a GV phone number but only calls going to my GV phone number use GV Voicemail. Can I convert to use GV for all my voicemail, including my Verizon phone number? Seems every time I've had a new device and installed Google Voice it asks if I want to use it for my primary VM and when I say yes it says something about Verizon being evil (who didn't know that) and I've never gotten any further.....
Any advice appreciated.
junksecret said:
Any advice appreciated.
Click to expand...
Click to collapse
Yes, I'm using without any issue. Been using it for years since my S3 days.
Set up or remove Google voicemail
i had so many issues getting it right on the S6 that after years of using it i just setup Verizons Voicemail
I moved away from GV on my S6E because I found I liked VVM better. GV's voicemail to text kind of sucked and I always had to listen to my messages anyway. Sorry - getting off topic. I'm sure you know this but just in case:
To Activate Google Voice:
Follow these steps to have your mobile phone use Google Voice for voicemail instead of your carrier's voicemail. You can always go back to using your carrier's voicemail later if you want, by entering another code. Learn more here.
Enter the following exactly as written, as if you are dialing someone:
*71-[your Google Voice number]
Press "Send" or "Call" on your phone to dial that number. The phone will appear to make a call and then hang up. When that is completed, you are done!
To Deactivate Google Voice:
Dial *73 and press Send.

[Q] change voicemail to google voice

anyone know how to disable/remove the voicemail app and replace it with google voice?
My experience is you cannot disable the Sprint voicemail.
So, I just installed Google Voice and use that instead. I see that the Sprint Voicemail is still running, but all my calls go to Google Voice. So it's a bit of a waste of memory by forcing me to run the Sprint Voicemail instead of just disabling, but I don't see any way around that until our phones get root.
Anyone else know how to force an app to be disabled? Only some default apps seem to let you disable, and Sprint Voicemail doesn't seem to be one of them.
Do you only need instructions to forward vm to google voice /hangouts?
KingFatty said:
My experience is you cannot disable the Sprint voicemail.
So, I just installed Google Voice and use that instead. I see that the Sprint Voicemail is still running, but all my calls go to Google Voice. So it's a bit of a waste of memory by forcing me to run the Sprint Voicemail instead of just disabling, but I don't see any way around that until our phones get root.
Anyone else know how to force an app to be disabled? Only some default apps seem to let you disable, and Sprint Voicemail doesn't seem to be one of them.
Click to expand...
Click to collapse
Debloater will let you disable system files.
Yes I'm can't seem to figure out how to use Google voice for my voicemail
Load voice and hangouts. If voice is already loaded, clear the cache and data.
Launch voice, select the proper username for voice. Select no incoming or outgoing calls. You will then get a gray config box. If it doesn't launch your dialer, finish the install then open the dialer. Enter *28 and your google voice number (ie *285555555555) and press send. You will hear two quick dial tones. This forwards calls that are not picked up and routes to voice. From a desktop go to voice.goole.com. Press the sprocket. Select the option to forward all messages to email (not text).
Back on phone, disable all notifications in voice (as Google Voice redirects data to hangouts). If you don't disable, you will get dual notifications. Run hangouts, set your notifications. Disable calls from hangouts to ring the phone, unless you want that.
Once everything is groovy, hide icon for Sprint voicemail if you are not rooted.
I had no issues at all just enabling google voice as always. No Sprint voicemail at all.
If you use google voice and don't want it fully integrated with your sprint number then be careful. Just skip any integration stuff when you first run it. Then it will give you a phone number to call to forward your voicemail to google voice.
While some might like the full integration I prefer to be able to switch between using my cell number or my google voice number on the fly.

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