Database Develop

HTC Kaiser screen cracked

Hello,
I think HTC Kaiser's screen is too delicate. Mine got cracked yesterday very easily. I've had many PDA phones and it never happened to me.
Does anyone know where can I get a replacement screen?
Thanks,
Mario.

How did it crack, you pushed too hard when trying to use TouchFlo? it fell. Cause there has to be a reason that gives you the impression the screen is too delicate

ha ha, that sucks

Well, depending on how long you've had it, maybe it's covered under the 30 day warranty for return? I can't imagine how someone could break it, so it sounds like manufacturing defect to me??
Sound good to you??
Give it a try....
Let us know how it happened and if you get it fixed!
Good luck!
And to Doug2873... Don't make the guy feel worse than I'm sure he already does!!

Doug2873 said:
ha ha, you suck and just lost at least $750
Click to expand...
Click to collapse
What are you 12 years old?
d

I have replacement LCD screens for the Kaiser / TYTN II.
PM me with your email address and country. I will send you a photo of the replacement screen, and a estimate for shipping.

dwella said:
What are you 12 years old?
d
Click to expand...
Click to collapse
ya sorry. i only paid 299 for my tilt without needing to reup for 2 years (thank you corporate america and your service deals) so i guess i cant really feel that pain of the tytn ii retail owner

njbridges said:
I have replacement LCD screens for the Kaiser / TYTN II.
PM me with your email address and country. I will send you a photo of the replacement screen, and a estimate for shipping.
Click to expand...
Click to collapse
do you have any other parts?

When I read certain posts in these forums, I wonder: So annoying online.... what it would be like to meet these people in real life? Although I guess everybody has one of these in their office...

joeonsunset said:
When I read certain posts in these forums, I wonder: So annoying online.... what it would be like to meet these people in real life? Although I guess everybody has one of these in their office...
Click to expand...
Click to collapse
Amen I agree
d

Thank you all for your replies...I live in Mexico City and currently I'm in the US and there's no way of getting a replacement screen. HTC asked me to ship them the unit and they would charge between $170 and $350 USD for fixing it.
njbridges: I sent you a PM with my contact info.
I think we need a hard case for this device. Has anyone seen one?
Mine cracked because someone pushed me and I fell on it.
Thanks!
Regards,
MN

I think if SOMEONE fell on any PDA out there, the screen cracks is no wonmder. i think...
I read a Post where someone have cracked his PDA (i think mda3) because it feld off off the front window on his car and down to the gearbrick(?).. and it cracks the screen 2times.
I don´t have the feeling that the screen is more sensible as other screens...
Sorry for the engl. i´m from germany.
cu
sksaustin

I too cracked my screen pretty traumatized about it, superiorgadgets is looking into it, but I will pm njbridges as well as a backup.

I'm unable to get the cracked screen out of the device, I have all the screwdrivers but I can't find a way of opening the Kaiser.
Any ideas?

Hope this helps: http://forum.xda-developers.com/showthread.php?t=337102

Mine just cracked today, for no reason. It has never been dropped or abused, it's in new condition, not a nick or scratch on it, I'm extremely careful. It was on the counter charging and I went to take it off the charger and saw the screen was cracked. I called ATT and they told me I'm SOL, it would be $498 to repair.

yeah if u are comfortable best bet do it yourself and save $300-$400

I found the part for about $100 from another member here. I'm tempted to just replace it and sell this phone. While I loved the 8525, I haven't been particularly happy with the 8925. Maybe it would be better with newer firmware, but I won't know now unless I replace the screen. I wonder what it's worth for parts......

Mine has never been dropped, but after reading how easy is to break it I'm really concerned...
I have dropped my old 8125 like 10 times and it's still working like the first day...

I just ordered the replacement screen from njbridges today. I'll post after I've received the parts and add my 2 cents. If anybody is going to break something in this replacement process, it will be me. I'm completely inept at using tools. I can barely even change the batteries in my kids' toys.

Need help with cracked Screen

I left the phone in my pocket and somehow the screen is cracked now. The phone is still functional except I lost the touchscreen. Anyone knows where I can buy a replacement screen?
Thanks

Seriously, this question is asked twice a week. Does no one search? No offense, but I can now see why the long standing members get so frustrated.
http://www.pocketpctechs.com/main.asp?area=home - They will replace it for you for like $160.
ebay also has a bunch of screens. Try eBay UK. There is a disassembly guide on the WIKI homepage http://wiki.xda-developers.com/index.php?pagename=HTC_Kaiser

I got a broken/cracked tilt from a co-worker for free (he replaced his with an iphone). I bought a screen off of ebay for about $80 and replaced it. It wasn't hard if you have a steady hand and some patience. I used the guide located here http://michael-channon.mobile.spaces.live.com/ent.aspx?h=cns!4472423472DCFC38!287.
If you're not technically inclined then u may want to go with the advice of the above poster and pay the $160 to have it replaced.
Or you can put it on ebay, I know some one who will buy it.

My Htc Tytn or Titan or sprint mogul or 6800, hmmm I think it has enough names also had the lcd crack. I was curious if anyone knows how much sprint charges to fix a broken LCD and touchscreen? I don't want to have to send my phone away to pocketpctechs in the mail if I don't have to. I also don't have the insurance and it's too late for me to add-on now because I checked.
Also, has anyone paid pocketpctechs.com to fix theirs yet? Says it costs $169 plus you pay the shipping to them. Do they provide good service/work and do they honor their warranties? Thanks in advance if anyone has any more info.

gazgiz79 said:
My Htc Tytn or Titan or sprint mogul or 6800, hmmm I think it has enough names also had the lcd crack. I was curious if anyone knows how much sprint charges to fix a broken LCD and touchscreen? I don't want to have to send my phone away to pocketpctechs in the mail if I don't have to. I also don't have the insurance and it's too late for me to add-on now because I checked.
Also, has anyone paid pocketpctechs.com to fix theirs yet? Says it costs $169 plus you pay the shipping to them. Do they provide good service/work and do they honor their warranties? Thanks in advance if anyone has any more info.
Click to expand...
Click to collapse
erm, wrong forum dude

Insidertip: Where can my Diamond be repaired?

Hi,
The XDA Diamond of my little brother has some cracks between the display and the touch-surface. (see attachement)
I sent the device O2, but they (their service-partner) said "no warranty" and want ~ 300€ for the repair.
I just looked into the service-manual, because I thought about repairing it by myself.
But I think it's to difficult for me.
Now I wonder if anybody know a cheap mobile-shop, who can repair my Diamond.
I live in Cologne. My Brother (and my family) near Hannover. (both in Germany)
But Online-Shops are also good.
Thank you!

the screen is on ebay - item 230285205211. They also offer repairs
search for the dismantle guide (sorry don't have it to hand)

i also got cracks on my screen just like your brother....
I decided to order one of the replacement screen from ebay that comes with the needed tools to do it myself. i payed about 25 dollars including shipping and should receive it anytime from now.... If you r willing to wait , i ll post feedback on how hard it is to do it yourself.
About dismantling the diamond u ll find easily links from google.
Good luck!

how do the cracks actually appear in the first place?
was it the result of something the manufacturer might classify as "abuse" or "accidental damage"?
Often I pick up my phone (HTC Victor) and think that it feels quite fragile compared to something like the N95... so i treat it accordingly - ie, with a little more care..

I already looked throu the disamble guide.
@Sebienbon
It would be great, if you would post feedback and maybe photos of the repair process (step-by-step) wich are not in the disamble guide.
Meanwhile I will do one more try with the service partner.
@bobbified
It just happened. I think my brother carried the device in his trouser pocket (jeans) when he was riding by bike. But imo such a expensive phone should be strong enough.
Also theere is no damage on the outside.
@hays
Thanks. But I am not sure if this is the right part.
My LCD still works. All pixels are fine.
But the "whatever" between the LCD and touch-surface is cracked.
Thanks everybody so far

i just got the kit this morning but the screw driver is wrong( probably because of a different country , i live in denmark and the screen comes from asia... so i ll go buy a tiny screw driver that i miss and then give it a go

Hey,
I´ve got the same problem. But my Screen is more broken
Although it works.
I read the Service Manual too but im not sure if it works with this part:
http://cnn.cn/shop/touch-diamond-digitizer-p-2128.html
Because on the last Picture in the Manuel you see only the front part of the phone and nothing about the part linked above.
So I w`ont open it before I`m not sure whats exactly to do.
Also I asked some firms do make me an offer for repairing the mobile phone.
The best offer is 129,00 € or 169,00 € if the dismantling create scratches on the Display under the touch screen because they are glued.
Very expensive!
Now I´m waiting for your experiences too.

Sebienbon said:
i just got the kit this morning but the screw driver is wrong( probably because of a different country , i live in denmark and the screen comes from asia... so i ll go buy a tiny screw driver that i miss and then give it a go
Click to expand...
Click to collapse
Any update?

no updates

Man i wish i know of the manual to take this apart. You can fix it yourself if you take your time man, and dont be like me man. I took it apart thinking that the black tape under the battery is just tape!!!! And rip the mini-usb power ribbon. Man my heart sank.. So on that note if any of you guys know of a site or store to order parts from. please let me know also....
@lphar56

Is the diamond display made of glass and not the plastic stuff some other screens are made of???

The display is LCD so im guessing glas.. but it has a Touch Digitizer over the top.. that can scratch very easy and is only £15 off ebay
GET INSURANCE........
IF IT BREAKS, MAKE IT DISAPPEAR CLAIM FOR A STOLEN FONE

HTC diamond screen replacement
Hey guys!
AFAIK the cracks that appear are in the glass of the touch-screen-unit.
so i try to figure out how to replace this part only.
Is it glued to the LCD?
Which glue sould be used to fix it again?
Or does it even come with the screen?
I'd like to post a guide here if it works, so please help me answering this last question!
Also, replacing only the touchscreen would lower the repair cost to a third...
Thanks!

Still no update?? on the steps to remove digitizer?

benicz said:
Hey guys!
AFAIK the cracks that appear are in the glass of the touch-screen-unit.
so i try to figure out how to replace this part only.
Is it glued to the LCD?
Which glue sould be used to fix it again?
Or does it even come with the screen?
I'd like to post a guide here if it works, so please help me answering this last question!
Also, replacing only the touchscreen would lower the repair cost to a third...
Thanks!
Click to expand...
Click to collapse
Has anybody a guide or experience on changing the screen? I have the same questions as above!

Hi Folks!
I have a tiny injury on the Display like a stone-chipping, now the touch doesn´t work anymore. He think that I pushing on this point. :-(
I found the LC-Display (89€) and the touch-unit (59€) to buy. On "hot-wire-telekom. de"
Is there any guide how to change the Touchdisplay?
Greets
Kampfsau

Kampfsau said:
Hi Folks!
I have a tiny injury on the Display like a stone-chipping, now the touch doesn´t work anymore. He think that I pushing on this point. :-(
I found the LC-Display (89€) and the touch-unit (59€) to buy. On "hot-wire-telekom. de"
Is there any guide how to change the Touchdisplay?
Greets
Kampfsau
Click to expand...
Click to collapse
hi kampfsau
here you will find a guide:
http://www.fuelip.com/howto/diamondlcd/diamondlcd.htm
plz use the search function next time

Broken? Screen fade to black on close of Keyboard

I found a G1 for sale on craigslist and I was curious to see if you think the problem it has is hardware or software related. Follows is the description...(caps was in the original post so please forgive me)
BECAUSE IT WILL BE WORKING FINE AND SOMETIMES WHEN YOU GO TO CLOSE THE PHONE QUICKLY THE SCREEN WILL FADE BLACK AND IT MUST BE TURNED OFF AND ON AGAIN TO GET THE SCREEN BACK ON
Does anyone think this is fixable?
They are asking $100 for it.
Thanks everyone!

Personally, I would stay away from it. I have routinely found deals for G1's on ebay for between $120 and $140 that have less wrong with them than some mystery screen problem. My spare G1 I got on ebay for $72 with free shipping and it just has a cracked screen. I am sure you can find a better deal if you are patient and look elsewhere other than CL. Good luck

ssleeper said:
I found a G1 for sale on craigslist and I was curious to see if you think the problem it has is hardware or software related. Follows is the description...(caps was in the original post so please forgive me)
BECAUSE IT WILL BE WORKING FINE AND SOMETIMES WHEN YOU GO TO CLOSE THE PHONE QUICKLY THE SCREEN WILL FADE BLACK AND IT MUST BE TURNED OFF AND ON AGAIN TO GET THE SCREEN BACK ON
Does anyone think this is fixable?
They are asking $100 for it.
Thanks everyone!
Click to expand...
Click to collapse
The problem MAY be software related but im sure that most people who post such ad's are leaving out important details (i.e it started doing that after he dropped in his bathtub )

replacement screen and case?

Hey, I'm curious to know if anyone knows where to get replacement parts for the leo. I recently fell down a flight of stair and destroyed everything to do with my leo's outsides. The screen is trashed, and the case it bent. So, I need to replace it all. Any information would be greatly appreciate.
Thanks in advance.
-Caid.

When in doubt, contact HTC (And doubt some more)
It's been a few days since I first started this thread. Lots of views but no replies. So... I wrote HTC about it (on their website) and their response was quite unbelievably stupid.
I mentioned that I live in China, and that I'd like to know how I could have it repaired. I put in the serial number as well. They replied by telling me that my phone was sold in France and that I should go back to France to get it repaired, otherwise I can go to Hong Kong or Taiwan to get it repaired.
I am really curious what kind of person would write such a silly reply. As though plane tickets cost the same as cab rides, and the flight is only a hop and a skip away.
I've written them back and clarified the kind of help I am looking for (An address to send my phone to, and a quote for parts and labour) here's hoping they don't misinterpret it again and send me more bs.
Not much point to my writing this other than to say, if you need to contact HTC with a similar query, assume you're writing to an idiot and be as absolutely clear as you can. You may even want to suggest to them what is common sense, and not assume that they're going to think of the most reasonable method themselves.
-Caid.
444

Hi,
Sorry to hear of your accident.
If your phone is that badly damaged why don't you just claim off your phone or house insurance and get a new one? Sounds like this is much less hassle than trying to get it repaired.
I am assuming you have some form of insurance for the phone?
WB

wacky.banana said:
Hi,
Sorry to hear of your accident.
If your phone is that badly damaged why don't you just claim off your phone or house insurance and get a new one? Sounds like this is much less hassle than trying to get it repaired.
I am assuming you have some form of insurance for the phone?
WB
Click to expand...
Click to collapse
Or send it to HTC repair. I heard it will cost like €150 to repair.

Have a nearly same question.
My HD2 screen one day have a big black dot at the center. I give my HD2 to the local HTC service, they answer me that, they cannot give me a warranty because it's broken by pressing from outside into a screen.
So, if replace a screen will cost about 230USD.
I take my HD2, come home, search on eBay for the screen replacement. It cost only 80USD. Maybe it's a solution for you too.

Hi,
where did you get the replacement screen for $80?
Thanks.

knightpants said:
Hi,
where did you get the replacement screen for $80?
Thanks.
Click to expand...
Click to collapse
See here http://cgi.ebay.com/ORIGINAL-HTC-HD...AU_MobilePhoneAccessories?hash=item4cecb605ee

vuvan said:
See here http://cgi.ebay.com/ORIGINAL-HTC-HD...AU_MobilePhoneAccessories?hash=item4cecb605ee
Click to expand...
Click to collapse
that is just touchscreen+bracket, not entire LCD. Though you get a free screwdriver with it

vuvan said:
Have a nearly same question.
My HD2 screen one day have a big black dot at the center. I give my HD2 to the local HTC service, they answer me that, they cannot give me a warranty because it's broken by pressing from outside into a screen.
So, if replace a screen will cost about 230USD.
I take my HD2, come home, search on eBay for the screen replacement. It cost only 80USD. Maybe it's a solution for you too.
Click to expand...
Click to collapse
I've had the same problem too a couple of times. Fortunately both times the dot disappeared after pressing the screen gently in various places. What's disturbing, though, is that I've had the phone for a week only and gone to great lengths to ensure it has not been under any physical pressure (or psychological, for that matter ). Have anyone else noticed this; is this a weakness with the phone or have I just been unlucky?

u should take it to htc service !

I've just dropped mine and accidentally closed a door on it, so now mine is full of scratches too.
I'll take it back to the service center in Taiwan when I get back there, though rather annoyingly that won't be until March at the earliest If the HK service center can do it though, I can drop it in there in Feb ... I wonder if their pricing will be the same ...

Hey guys I dropped my HD2 too and the screen cracked. I noticed that there are repair kits at around 80 USD. Anyone has any video or tutorial on how to replace the screen with the repair kit? Or has anyone self-repaired the screen successfully?
I'll have the chance to either get a new HD2 (and sell the broken one), the Hero or perhaps the Nexus One so I want to see if it is possible to do a cheap fix and get a new toy.