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WTH?!?!?! A few days ago I had a problem with AS 4.5, which I managed to solve, and now this??? Why does bad stuff happen to me anyway?
I don't know the cause of this problem. When I plugged my XDA II this message pops up. =(
I tried Hard Resetting and Reinstalling AS 4.5 but it didn't work (GRRRR)
I'm guessing a driver error/corruption within my PC. Any suggestions??
(I haven't tried connecting my PPC with another PC, YET)
had same prob
just copy the serialusbfn.dll into your windows dir on ppc and all is sorted
the solution you have there is something I already posted. (refers to thread: http://forum.xda-developers.com/showthread.php?p=1646178#post1646178)
this is an entirely different problem =(
thanks for trying to help though =D
very simple..happens with me alot of times...just soft reset ur ppc or restart ur PC..and voila it works..also make sure its connected directly to ur pc's usb port
i did that many times and still it fails to work.. I reset both my PPC and my PC.. =(
and by directly, do u mean directly as in without a cradle? or directly without using USB splitters, extension, etc...
if the latter, I don't have USB extension cords etc...
if the former, I connect it via a cradle.
hm..i use a USB cable..so i cant really tell
Maybe your pocket pc 's bottom connector is broken. Have you tried using "WM5Storage" and putting your XDA II on its craddle to see if it gets connected as a usb mass storage device ? If it doesn't, you should maybe look if the connector is still soldered to the main board. Mine isn't anymore, and my XDA II can only charge.
Yeah nathrinder could be right..caz mine was also broken *just remebered after reading nathrinders post
I'm also thinking of the possibility that either the bottom connector or the cradle is broken, but I really can't conclude yet until I try connecting this thing to another PC and see if it works.
May I ask what is that WM5Storage?
THANK YOU!
Wm5torage is a software which makes ur ppc a card reader and when u insert a card in the device..it gets detected in ur Computer.....its just like Softkick II or sum thing like that.....search around the forum for it
When i connect my device to usb, nothing happens.
I looked up the forum for solutions, but was unable to find them.
It shows nothing in network connections, nothing in device manager, en activesyc shows nothing at all.
I tried the following:
- Other USB cable/port
- Reinstall activesync or use older version.
- Uncheked advanced networking in my device.
- Turned off firewall
I cant think of any other solutions at this time, maybe someone can help me.
(sorry for my bad English, i'm Dutch)
Ciao,
did you try to remove your older connection from your telephone? I mean programs -> system tools -> activesync -> menu -> options -> delete existing connections.
This works for me whenever i have some connection problems.
No luck =(
Still the same
No one has any idea?
Reboot the PC. Make sure you check Device Manager for any issues. Maybe disconnect all USB peripherals and then try the phone first. Did you try a different machine (PC)?
kimtyson said:
Reboot the PC. Make sure you check Device Manager for any issues. Maybe disconnect all USB peripherals and then try the phone first. Did you try a different machine (PC)?
Click to expand...
Click to collapse
yes, i tried 3 machines.
But the problem is, the devices is reconized by none of them
What is the operating system of your pc´s
Windows XP sp3???
If so there are some issues that relates to sp3 but i dont know any resolution for it thou.
Nope, fully updated SP2
The HTC proprietary extUSB connector on the bottom of the TyTN II has been known to fail in a few cases (if you search in this forum there are many posts about it). When you plug in the charger or wired headphones do these work fully? Does your battery charge when connected to a PCs USB port? Not that these are 100% foolproof tests because different pins are used for the USB signal connection. What changes did you make or incidents occurred before this problem occurred e.g. started using a different charging cradle etc? Have you inspected the connector for damage and tried the original HTC cable?
Flying Kiwi said:
The HTC proprietary extUSB connector on the bottom of the TyTN II has been known to fail in a few cases (if you search in this forum there are many posts about it). When you plug in the charger or wired headphones do these work fully? Does your battery charge when connected to a PCs USB port? Not that these are 100% foolproof tests because different pins are used for the USB signal connection. What changes did you make or incidents occurred before this problem occurred e.g. started using a different charging cradle etc? Have you inspected the connector for damage and tried the original HTC cable?
Click to expand...
Click to collapse
The battery still charges via USB (via my pc), i used a charger in my car.
This is a USBport in the car, difficult to explain.
http://cdn.overstock.com/images/products/L10369942.jpg
I can't tell you of my headphone works, because i lost it.
I can't dectect any damage to my USB port.
Update:
I've been looking at my USB port on mt PDA, and did a little bending, now when i connect my device, the screen flips to horizontal view.
So i guess the problem has to do with the USB connector after all.
Upd: OMG :O it keeps flipping from horizontal to vertical, even when it's not plugged in.
addict1337 said:
i used a charger in my car.
This is a USBport in the car, difficult to explain.
Click to expand...
Click to collapse
Be careful about using just any old car charger system. If you search this forum you'll see that there was one model which could damage the TyTN II due to overloading the UBS port on it (something to do with reverse flow under periods of heavy electrical load). I believe that model was subsequently modified to prevent this problem but it doesn't mean other car chargers with the same affliction wont arrive on the scene. Maybe it's time to hard reset the device and if it still plays up, return it to the supplier for a warranty claim.
Flying Kiwi said:
Be careful about using just any old car charger system. If you search this forum you'll see that there was one model which could damage the TyTN II due to overloading the UBS port on it (something to do with reverse flow under periods of heavy electrical load). I believe that model was subsequently modified to prevent this problem but it doesn't mean other car chargers with the same affliction wont arrive on the scene. Maybe it's time to hard reset the device and if it still plays up, return it to the supplier for a warranty claim.
Click to expand...
Click to collapse
=(
I have insurance on my phone.
Maybe i'll contact them then.
Thanks for the help!
hi,
I think my cable or port on my diamond is a little screwed, active sync stopped working just a week after I got the phone.
I posted the problem here:
http://social.microsoft.com/Forums/...c502e361-e0e4-4d26-9ead-7f2680ff160e/?lc=1033
I got Nothing so far. I did all the active sync troubleshooting I could when I noticed that when I charged my phone, the dialog to choose active sync or disk driver shows up!!? As if i plugged it into a pc, also I do plug is into any ANY pc as a Disk Drive, it doesn't work at all.
IOW.. when I connect my phone to *charge* a dialog shows up asking me whether I want Active Sync or Disk Drive as if i connected it to my PC. Nothing happens after that, and it will not connect to active sync or disk drive to ANY Pc (tried multiple pcs).
What could the problem be? Should I try htc tech support?
Please help, this phone is only a month old!
Thanks so much
Gideon
Ok.....I'm not sure what you're trying to say. What's the message you get on your screen when you connect your phone to the pc via activesync?
I'm sorry, I was freaking out just a little while writing that. I rephrased some of it.
I get the same dialog "Active Sync or Disk Drive" when I connect it to my PC, but nothing happens after that, and it doesn't work on any pc at all. And its driving me nuts, to send a file to my phone from my desktop(my main computer) I have to connect it to my laptop via a lan wire, then send the file over there, and send it from the laptop via WiFi to the phone! ! =X
Oh btw, I've also tried other mini USB cables. Same thing.
Thanks so much
Gideon
What version of activesync are you running? Download the latest version from here. Activesync runs on all OS versions from Win 2000 SP4 upto XP SP3. If you have Vista installed on your machine try this link.
Would you be able to paste a screen shot of the error message and the dialog box?
I use the latest 4.5, but that does'nt seem to be the problem.
It doesn't work as a Disk Drive on ANY computer? There isn't any message or error, on the phone I get the dialog "Connect To Pc" dialog, I choose DISK DRIVE but it doesn'nt work, not on MY pc not on ANY PC!! ='( And just nothing happens.
I've given up on active sync, i've read every post here on xda and elsewhere, I simple can't get it working, I don't have active sync on my pc now. On my laptop with *Vista* however, the windows mobile device center manages to connect and sync with my phone via *bluetooth* only
Thanks so much.
Gideon
Take out the memory card from your phone before connecting it to activesync and try again. Tell me what happens.
[email protected] said:
Take out the memory card from your phone before connecting it to activesync and try again. Tell me what happens.
Click to expand...
Click to collapse
You cant take out the diamond's memory, it's build in internal memory m8, not like the touch pro's microsd or anything so he wouldnt be able to try/ do that
I've had active sync problems as well, I normally find it's simply the sh*tti microsoft OS's/ programme's problem & if you re-install or update the active sync prog or windows mobile centre if your using vista, it then see's the diamond again no problems & let's you then set it up correctly, so I'd try all that 1st before you go phoning htc or your carrier to complain m8
Had the exact same problem with my Diamond.
The fix was; return to reseller/change of mainboard in the phone.
A known problem with some Diamonds according to the technician who did the repair.
Humm, I ran into a similar problem with my Diamond when I bought it less then a week ago. Nothing happened when I connected the with the bundled cable though it did work at first. So I took a normal one (from the ps3 controller to be exact) and it worked fine, I've not messed with the bundled cable since.
Solution for me
Hi,
I had this exact problem, wouldn't sync with any PC/laptop tried all the active sync's and tried all the options in there. Also tried multiple cables and still no joy.
This needs sending to HTC for them to fix. Go here:
http://service.europe.htc.com/Tracking.aspx and book it in for repair.
This is a known fault that happens with these phones and they fix it without charge.
However, don't be like me and try and fix it yourself, otherwise you'll be £70 lighter. I thought one of the mini usb prongs wasn't making contact (as it still charged ok) and after messing about the little plastic in the mini usb port came out. HTC said I damaged it and so had to pay for repair. If I had just left it alone they would have fixed it.
Also when they fix it they should load on for you Rom 1.93 which I'm finding is making the phone so much better. Its worth the money I've had to pay just for that TBO its soooo much slicker now.
The reason why this fault has developed (that some people have said) is that some car chargers are delivering too much power for the port especially when plugged into the car charger and then starting your car. I've seen that the normal charger delivers 5 volts and 1 amp so i've bought a car charger that does the same volts/amps from here:
http://www.dealextreme.com/details.dx/sku.688~r.53733725
I've used it once and it hasn't fried my Diamond yet. (it did however come up asking to activesync or usb drive when it was plugged in unlike the standard charger which doesn't prompt at all)
You also buy the official car charger which is more £££
You'll be without your phone for a week at least and you'll have to install your apps on it again.
Hope that helps
Hi,
I know this is an old thread, but thought i would add what i found as google brings this thread up when you search for this issue. I read through the solutions and through i would remove and reinstall mobile device centre. I found it had gone! Dont know why. I didnt uninstall it and havent ran a system restore etc. Anyway i reinstalled it and problem solved I think Bluetooth might have also been interfering.
My HTC TyTN II charging but not synchronizing with USB even its not detecting any Windows mobile device.
Hi
I have a HTC TyTN II, I was able to do the ActiveSync with my Laptop and Desktop
Now I am not able to do that, when I am connecting the USB cable my windows mobile is charging but the ActiveSync doesn't get active and no device detected at Laptop or desktop end.
checked cable is fine as I have a O2 Atom which is working perfect on the same cable and same OS
I had even done the Hard Reset to Factory Settings, but no luck still having the same problem.
I have Windows XP SP3 in Laptop
and Desktop with Vista Ultimate edition
Please provide me a solutions for this.
Thanks in advance
wisechap said:
My HTC TyTN II charging but not synchronizing with USB even its not detecting any Windows mobile device.
Hi
I have a HTC TyTN II, I was able to do the ActiveSync with my Laptop and Desktop
Now I am not able to do that, when I am connecting the USB cable my windows mobile is charging but the ActiveSync doesn't get active and no device detected at Laptop or desktop end.
checked cable is fine as I have a O2 Atom which is working perfect on the same cable and same OS
I had even done the Hard Reset to Factory Settings, but no luck still having the same problem.
I have Windows XP SP3 in Laptop
and Desktop with Vista Ultimate edition
Please provide me a solutions for this.
Thanks in advance
Click to expand...
Click to collapse
Which Rom are you using?
I am not sure about that - How to check that?
Settings>> System>> About
Window Mobile 6 Professional
Original that comes with HTC Tytn II, I haven't updated the ROM.
I have downloaded this one
RUU_Kaiser_DOPODASIA_WWE_3.29.707.0_radio_sign_25.83.40.02_1.65.16.25_Ship.exe
but not able update as I am not able to connect, even I try to do using Boot from USB - Pressing Power Button and Camera Button but no luck on that also.
Please see the attached images also, picture after connecting to the USB cable, you can see Mobile is charging and in ActiveSync (Which didn't auto started, I forcible on it) shows this msg.
Now I hope it would be a better pic of the problem.
If you're still under warranty -- SEND IT IN -- just tell them you can't synch the phone anymore.
If you're warranty is expired, take a magnifying glass and look at the connector on the phone. See if any of the pins look out of place, and if so use something suitable to carefully move the pins back into position. BE CAREFUL or you'll break a pin or the connector and you'll have to go to the next step.
The next step is to send your phone to a repair shop. HTC will repair it even if its out of warranty, and they'll charge a lot for it too. PPCtechs in the US will do it for a more reasonable price.
Seems the last option is to send to the service center, as the place I am in hasn't have any service center of HTC.
One more thing I am able listen full stereo songs using the headphone - which also connects through the usb port.
No option then have to give to the service center.
Not sure of the differences (if any) between HTC TyTN II and the Tilt from a settings perspective, but I did have the similar problem with my Tilt. Under Settings\Connections there is a "USB to PC" setting. I unchecked the "Enable advanced network functionality" box and the ActiveSync now works fine.
Hope that helps.
Yeah I did that ...(enable and disable of Advance USB)... tooo
I have a GPRS connection, by which I was able to share internet of PDA with Laptop.
Now when I am trying the same, its saying check USB cable., But through Bluetooth PAN its getting connected.
A proper search whould have confirmed waht one of the replies suggested. Check your USB connector, there are several pins in it and if on that is used for data transmission is bent/broken then it would cause what you describe.
This is a thread that never should have been, consider it closed. If you need more info find one of the existing threads about broken kaiser USB port/connector.
Hey there
My phone has been connecting perfectly fine since I got it about a year ago right up to a couple of days ago.
I've just changed my contract and wanted to unlock the phone. However, before I could even go about doing I discovered that my computer (Vista 32bit) was no longer recognising the phone.
When I plug it in it does charge but the computer gives no reaction. Even when I put the Kaiser into bootloader it still says Serial instead of USB.
I have tried disabling enhanced network functionalities on the phone, I have reinstalled Windows Mobile Device Center, I have hard reset the Kaiser, I have used multiple USB cables and multiple USB ports (all of which work with other devices).
As a result of the hard reset I have now lost the majority of my data. It's all backed up on my computer but this isn't much use when it refuses to recognise the phone!
What can I do to fix this?
Any help would be very gratefully accepted!
Cheers
McAsh
I would try it on a friends XP machine or a friends Vista machine. Try to narrow down if it is the phone or your PC , and then proceed from there.
HI!
I have the same right problem!
The only way i can do activesync is connecting the phone in activesync by bluetooth and the sincronization is fine, but i need to put HardSPL in it and i need that it can be recognized by USB connection and my Kaiser is only charging from USB, it is not being detected by the computer.
PLEASE HELP!!!
Thanks!
had same problem
no one help, I started a thread and no replies
till today I plugged my kaiser to usb and computer recognized and synced
I was using bluetooth to sync for a couple of months
I really didn't do anything to fix this first I thought it was usb connection but it wasn't because I was able to put new rom thru the usb so connetctoin was there when the phone is in the hard reset mode. WEIRD ha
mostly these things comes down to 3 reasons
1. defect usb connector in the ppc
2. corrupt activesync install full uninstall and clearing registry of the pc should fix that
3. issue with usb port chipset drivers for on the pc
Also having a similar problem.
My computer recognizes my Kaiser as "HTC USB Sync" in the Device manager but nothing more happends. Could it yet be the phone USB connector that is broken? Also I was able to flash the rom yesterday (from bootloader).
When plugged in, my phone totally freezes and becomes available again the moment I unplug it and by then starts "connecting to host".
If I uncheck the "allow usb connections" box in WMDC the phone is workable but very juddery.
Have tried to completely uninstall WMDC and reinstall it again with no success whatsoever.
Any tips or is my only solution to buy a bluetooth-dongle?
The solution for mine is really the repair center unfortunately!
It really seems to be a hardware problem in the USB connector, i can't even change a firmware, the pda simple isn't recognized by the computer :S
Anyway thanks for the help!
Regards!
I am also having the same problem!! My question is how do you use bluetooth to sync with the activesync(not too computer saavy!!)
Check the usb connection on the phone. It may have a contact pushed over or broken
I got the same sympton.
I can get my phone to sync by pushing the USB connector harder towards the phone. Yes, it is connected already, and it is not lose, and the PC recognise it as HTC device in Device Manager, but it is just not detected by the (Vista) Windows Mobile Device Center
If I keep pushing the usb connector in (towards the phone), then it would get detected and start syncing. If I relax my hand and stop pushing, the active sync connection will drop immediately (still detected as HTC USB device in Device manager though).
Therefore, I have to keep pushing it in to have a successful sync. I don't dare to flash the firmware anymore... :-(
P.S. I am using the official O2 WM6.1 firmware, and using the original USB sync cable. I noticed that the original USB cable's connector head is a bit longer than ALL my other USB cable's connector head (the mini USB head).
Originally I didn't need to do the push in for the phone to get recongised, so I figure it is some sort of wear and tear on the phone's connector... :-( This does put me off in purchasing another HTC phone, because the new one is likely to suffer from the same wear and tear...
btw, before the connector got that bad, when it was connected but not synchronising, I could get it to sync just by launching Windows mobile device center (which is a different program than sync center in vista); and of course, when it was all brand new, I just need to connect the phone to the PC via the USB cable, and everything happened automatically...
I am trying to flash my first rom and the computer would not detect the phone. Took a look at the female mini USB socket on the phone and the 3rd pin out of 5 was much lower. Took a tiny screw driver and pushed it up and I got success. Its a little sensitive but if you dont touch the phone it will work fine.
Good luck
Jason
HI gdarrenc!
The way to sync it via Bluetooth is when you open the activesync in your pda, in the options menu you have the option to sync via bluetooth
Regards!
possible solution if feeling brave
My hotsync failed a few days ago, did the usual searches and posting on here with no joy and then did a google search for a picture of the mini usbport.
on inspection of mine in comparison i noticed the two leftmost pins were down to the point they were in the sticky out black bit so with a pair of my wifes best precision tweazers i flexed the black bit down slightly and slid the tweazers to the right lifting them up slightly. as soon as retested it is now working again.
NOTE BE VERY VERY GENTLE WHEN DOING THIS - DO NOT USE ANY FORCE
my guess is this is due to an ill fitting usb cable as mine had a certain degree of up and down flex when connected.
hope this helps someone.
I am also having issues with pc-htc connection.
But, this happened when I pulled the usb out of the phone with my leg.
Now, I squezzed usb head a little, and it works fine.