Can't use my SIM card! Operator not supported problem! - P3600 Software Upgrading

Hi, I've updated my Trinity with this ROM.
All works fine, except that it doesn't work with my SIM card.
When I insert the SIM card, I got a message and the Network Wizard:"Your current operator (23433) is not supported. You should obtain an update from your device vendor.
Would you like to select another network provider?
Basically I can't connect to the network and the network wizard gave me only asian and australian operator I can choose from, but I'm on Orange and in UK!!
Please let me know what's wrong!
Cheers

You sure it doesn't work when you wait a while? It should work telephony-wise, but the data settings you have to change manually...

just doesn't accept Orange SIM cards..
Can't understand why...maybe has a lock when you insert an Orange SIM?

Orange simcards
Hi gioazz,
I bought an m700 from you on ebay ( dezlatics )and have found it to work great, but I am eager to use the GPS option with it.
But just a quick note on your issue....
I have now installed an Orange 3g Pay as you go simcard with no problems.
However, I did originally buy a simcard and have problems connecting to the internet. I rang Orange customer services and they told me that the simcard was only a 2G simcard and that it was not compatible with the m700. So I then bought a 3G simcard and everything is sorted.
So perhaps you are trying to use a 2G card and not a 3G card??
Could you possibly send me any info on the GPS rom update that you have installed and tell me how to check if my m700 is locked or unlocked.
Cheers mate!

My Sim Card is 3G but it doesn't work with any Orange SIM...I think that this is simply a faulty phone.
As for the GPS ROM, just download the ROM from the FTP it works great, and if your already works with an Orange SIM I think it will still working.
I've tried to revert to an old ROM and the nproblem is still there so I think is just the phone.
It does works with any other phone SIM so far,so I think is simply an Orange lock on this device...

'FTP' - What is this?
Thanks for your reply gioazz,
But because I am a bit of a newbie on this site, could you tell me what the 'ftp' is please. Where I can look for the ROM update.
My apologies if this is such a stupid question!

mikehockenballs said:
But because I am a bit of a newbie on this site, could you tell me what the 'ftp' is please. Where I can look for the ROM update.
My apologies if this is such a stupid question!
Click to expand...
Click to collapse
First of all - great username!
Second of all, ftp (file transfer protocol) is where you are going to find the stockpile of roms and other files the esteemed members of this forum have compiled from around the world. Here's a link to the trinity rom page:
http://wiki.xda-developers.com/index.php?pagename=Trinity_Upgrades
Good luck with the update...I see in another post of yours you already CID unlocked your phone.

How Do I Know If My Device Is Unlocked?
Thanks for your reply PSARGENT,
Yes I unlocked my Trinity with the IMEI unlocking service, it cost me £20.00 but I think it will be worth it in the long run.
But how can I test that my device is unlocked and will stay unlocked even after I upgrade using the GPS ROM update?
Is there a quick to tell, or do I have to try and install software that is not digitally signed to find out, Also, I do not have any other carriers simcards to try in my Trinity either.
Cheers!
Still no sign of the Official GPS ROM Update from HTC!!!
Sorry for the double posting!!
I did not read your reply to my post in the other Trinity section of the site, my apologies psargent!

Solution
Do Hardreset,
After you finish the initial phase, do hard reset before it installs the DOPOD software (the 3 seconds countdown) and your sim will work fine.
Nadavi

assasins said:
Do Hardreset,
After you finish the initial phase, do hard reset before it installs the DOPOD software (the 3 seconds countdown) and your sim will work fine.
Nadavi
Click to expand...
Click to collapse
After you finish the initial phase, do _SOFT_ reset before it installs the DOPOD software

anonimo said:
After you finish the initial phase, do _SOFT_ reset before it installs the DOPOD software
Click to expand...
Click to collapse
Thats right
worked for me .
Nadavi

Related

T-mobile NL: problems with dialing after unlocking & upg

Hello everybody
Yesterday I tried to use "lokiwiz - HTC Wizard Unlocker v0.2b" for my new T-mobile MDA Vario because otherwise I was not able to upgrade the ROM from 1.6.2.2 to the latest one. But.. in the end I got a problem. To be honest this problem was appearing periodically before unlocking/upgrading but now it presents permanently. I simply can not dial any phone number. The systems responds as: "SIM card is not installed or invalid" (something like that from translation from Dutch into English, originally: "SIM-kaart ontbreekt of ongeldig").
I already tried to use this SIM in my previous phone (SE T630) and it still works perfectly. I can dial numbers, I can SMS, whatever. But in my new T-mobile MDA Vario this SIM card just does not admit dialing the phone numbers.
Does anybody have any thoughts, what it might be?
Thank you very much in advance!!!
P.S. Honestly, in case of warranty during unlocking process I kept my SIM card out off the MDA.
Just for info...
When I bought MDA the version of ROM was 1.6.2.2 NLD
After upgrading I got ROM 2.21.2.5 NLD and ExtROM 2.21.2.108
As I see now it connected to T-mobile network but still can't dial any number, reporting of the possible problems with SIM card. In the same time this SIM card is working with no any problems in my T630.
This is a very strange problem indeed. When you turn your device on or soft reset, does the device ask for a PIN code for the phone? If it asks for a PIN code and it accepts that code and starts searching for a signal, that means that the device can read the SIM card. It is very strange that when you have a signal, the device cannot make call. Either it should not be able to compare your PIN code to the one on your SIM and give an error message, or if it accepts your PIN code, you should be able to make calls. Perhaps there is a hardware problem with your SIM slot that makes the device unable to read the info on your card? Since it works in your other phone, the SIM does not seem to be the problem. You can try flashing another ROM on it to test if the device works with that ROM. If that does not work as well, flash back to an original T-Mobile NL ROM and call T-Mobile for your warranty.
When it is loaded it shows up the Telefoon screen with the following message: "Ongeldige of ontbrekende SIM-kaart. U kunt nog wel alarmnummers bellen, als uw seviceprovider dit ondersteunt." If I type numbers it show stars, like I would enter the password. Why stars? I already tried to input my unlocking code but it didn't help, as looks like it expects something else that this. I may just press Annuleren and continue working with other available functions of MDA but still may not use the phone.
Could you please share the info how to downgrade back to 1.6 ROM?
Thank you very much for your response!
Ok, this indicates that your device cannot read your SIM card. The screen you get on start-up is the screen where you normally enter your PIN code, if the device can read your SIM Card. That is why you see only stars when you enter a number there. Seems to me that your device cannot read your SIM Card and therefore cannot compare the PIN you enter to the one on your SIM card. You should not be able to get a signal from T-Mobile, since your phone cannot read the SIM and cannot register with the network. This can be caused by three problems: either your SIM card slot is broken, or your ROM is faulty (try flashing it to another ROm first, for instance a Qtek ROM from the ftp server, there are many ROMs available there) or the SIM card is defective ( seems not to be the case here, since it still works in your other phone).
I recommend that you first try another ROM on your phone, e.g. a Qtek ROM. If the problem goes away then, just keep the Qtek ROM or try flashing the T-Mobile ROM again. If that does not help, flash the latest T-Mobile ROM (from their website) to your device and claim your warranty for a broken sim slot.
As far as I know it is not possible to downgrade to the 1.6 ROM, it is a non-AKU ROM and cannot override an AKU ROM. Perhaps someone can correct me, since I am not a 100% sure of this. You do not need the 1.6 ROM at all, if the Qtek ROM does not work, just flash the latest T-Mobile ROM to your device and claim warranty. Since you then have an official T-Mobile ROM on your device, warranty should not be a problem.
Would be that a problem to flash latest T-mobile upgrade back from Qtek? I need to know it just in case I would not be able to do that. Cause otherwise, sorry, but im ****ed up in front of warranty office..
It should not be a problem to flash the T-Mobile ROM over a Qtek ROM. You can first try a hard-reset to see if that solves your problem. You can also call T-Mobile Klantenservice and tell them your problem. Tell them you want to use a Qtek ROm to figure out the problem and ask them permission to do so. They are known to give permission for such actions if that can save them from repairing your device. Be sure they make a note in your file stating that they give you permission, that makes your case stronger if there is a problem with your warranty later on. Good luck!
Do you think it's illegal installing even T-mobile NL ROM updates by myself, i.e. not asking T-mobile to do so?
Like I said the previous version of my ROM was 1.6.2.2. Then I actually tried to flash the latest UK version (2.21.2.5). The network signal was actually appearing from time-to-time but then it just died. Then I tried to install the latest NL version (2.21.2.5NLD) to check whether the signal would appear. But it didn't help.
Installing official T-Mobile updates is not illegal. T-Mobile NL made the upgrade available on their site. These updates are meant to be carried out by the users themselves, therefore the file and instructions are placed on their site. For other brands ( Nokia, SE) these updates cannot be done by the users themselves, but Windows Mobile updates are meant to be done by you, thereby saving T-Mobile the costs of performing the upgrades for you. So if an official T-Mobile ROM is on your device, they can never deny you your warranty. You can try to replace the radio Rom only (there is a thread on this) to see if that helps, but I recommend flashing an official T-Mobile NL ROM on your device and claim your warranty. Since you have tried different ROMs, the problem obviously resides in the hardware. If a hard-reset does not help, use the lokiwiz application to sim and cid lock your device again and T-Mobile will not be able to see that you had unlocked it. Just mention that you tried a hard reset and that you tried upgrading to the latest official T-Mobile ROM and they will have to honour your warranty.
Re: T-mobile NL: problems with dialing after unlocking &
First of all to my knowledge T-Mobile MDA Vario in NL is SIMlocked and CID locked . If you want to know the difference I advise you to search in the xda-forum or google it.
Here are a few comments from my experience of upgrading and unlocking my MDA Vario.
( BTW I have T-Mobile MDA Vario initially with 1.6 ROM and SIM& CID lock -first upgraded to 2.21.2.5 then unlocked with lokiwizard3a !! )
cagliostro said:
Hello everybody
Yesterday I tried to use "lokiwiz - HTC Wizard Unlocker v0.2b" for my new T-mobile MDA Vario because otherwise I was not able to upgrade the ROM from 1.6.2.2 to the latest one. .
Click to expand...
Click to collapse
I disagree with this, upgrading should not require you to unlock your device unless you upgrade to a None-T-Mobile ROM. If this was your main target ( only the Tmobile upgrade ) you shoudn;t have messed with the unlock stuff
cagliostro said:
But.. in the end I got a problem. To be honest this problem was appearing periodically before unlocking/upgrading but now it presents permanently. I simply can not dial any phone number. The systems responds as: "SIM card is not installed or invalid" (something like that from translation from Dutch into English, originally: "SIM-kaart ontbreekt of ongeldig").
Click to expand...
Click to collapse
I am a bit puzzled you state that the device was not behaving well before you started tweaking. Why did you not go to the Tmobile shop? OK you like the challenge ? Anyway it does look like a Hardware issue to start with.
cagliostro said:
I already tried to use this SIM in my previous phone (SE T630) and it still works perfectly. I can dial numbers, I can SMS, whatever. But in my new T-mobile MDA Vario this SIM card just does not admit dialing the phone numbers.
Does anybody have any thoughts, what it might be?
Thank you very much in advance!!!
P.S. Honestly, in case of warranty during unlocking process I kept my SIM card out off the MDA.
Click to expand...
Click to collapse
OK what have you tried else?
The suggestion of trying a QTEK ROM shold be blocked by your CID lock. I you remove the CID lock ( which is possible but not legal ) your warranty is at risk. Tmobile may claim you messed up your device ...
Therefor What I did is only take the SIM lock out. Lokiwizard 2(a/b) did not work for my upgraded MDA so I looked around a bit and found that there is a newer version 3a. That one worked for me on the Tmobile 2.21.2.5 ROM. I did not use or try the QTEK rom since the Tmobile rom allows my warranty to be safe and is newer ( and stable afaik) then the QTEK rom .
I also have found there are updater that do not check your version number of NBF file because you officially can not downgrade the 2.21.2.5 so there is a way back should you need to. Though I personally did not verify this . I mailed with a person here at XDA forum who did it with success.
I would propose to play dummy when approaching Tmobile and not ask to go to QTEK rom and tryin to be the smartass.
Try to downgrade and go for warranty - thats what I would do..

Total Novice Guide Please on Unlock/ROM

There many answers to my questions in the forums, but I need to understand a bit better, hence the special topic.
I am thinkin of getting an MDA Vario with Co-Pilot software, this would be on T-Mobile Network. (actaully an upgrade by a family member for me).
I am on Vodafone myself, so I would need to unlock it, what the difference between SIM lock and CID unlock ? Which do I need to do ?
Then I would want to get rid of all the T-mobile branding, am I right in thinking that would be via a ROM upgrade to a unbranded ROM ? Which is the most favoured ROM people go for ? Whats usually the differences between these branded and unbranded ROM's ?
Stupid question, but th Co-Piliot Software would not get effected my any of these updates would it ? Or does it come on a CD, so I just need to re-install it after all the updated ?
Thats alot of big questions I know, so now you know how confused my head is, any explanantion would be fantastic and help me understand what I would need to do.
Thanks a bunch.
So after more reading I got some answers.
SIM Lock - The lock put on by your mobile supplier, which prevents you using another carriers SIM card. Usually done as your getting the phone at a fraction of the actual cost.
CID Lock - The lock on the phone which prevents ROM updates, I believe it prevents other ROMS, so you can use the current suppliers update ROMS, but will not allow you to put a ROM of another supplier.
ROM's - So there ROM provided by mobile carrier's, for UK I found there is ones from O2, T-Mobile and Qtek, I still do not know what the differences are other then the branding.
I am on Vodafone and by chance found a ROM for Vodafone :-
http://s131209249.online.de/vodafone_software/9100.htm
So I am thinking maybe this would be the best option for me.
I still would like to hear opinons on ROM's, please PLEASE helppppppp.
I assume I CID unlock my T-mobile UK and then I can apply any ROM including the above Vodafone one.
Got my vario today locked to T-mobile UK. And it was a G4 chip.
IPP/SPL - 2.21.0001
OS - 2.24.2.6
I had no t-mobile SIM so stuck my vodafone SIM in, first asks for my personal SIM password, then it asks for unlock code.
At this point I ran lokiwiz03a, which ran but never gave me unlock code, mentioned something about not being able to copy some file and it might be in use.
So I copied EnableRapi.cab to my phone and ran EnableRapi.cab from File Explorer, that went fine (message about overwrite, said yes)
Then I ran LockiwizMsl.bat from desktop while being connected to ActiveSync and there it was the unlock code.
Entered worked fine.
As regards the ROM upgrade, my main reason was to lose all t-mobile crap, but found an easier way with ZERO risk:
First time ever you startup phone it does inital setup, the last step it beings to do an install, as soon as the install starts pull the battery out, then reboot. (Important to have the battery cover off already)
On reboot you should be able to go into the phone no setup screens this time, also ZERO customizations, yes means you need to do all the GPRS, MMS etc etc setting yourself, but that I am happy to do.
Hope this helps someone.

Please Help Me ! SPV M700 GPS no longer works

Hi - I have an Orange SPV M700, and i just used the sim unlocker from this site to sim unlock
the sim unlock process has worked, and i can now use my tmobile sim in the phone.
HOWEVER, the GPS function on the phone is no longer working. TOMTOM 6 worked with the internal GPS before i sim unlocked - but now, it keeps saying "No GPS Device"
Could anyone PLEASE help me to get GPS function (and whatever else may have got messed up during the process) back to working order.
I am a newbie at all this, so please give me step by step guide as how to sort it out.
I have already tried a hard reset, but no change
i only did sim unlock and not the cid unlock
Thanks
Did you install a new radio ROM after unlocking ?
If not do it, radio roms with GPS works better with GPS than radio ROM without GPS
http://forum.xda-developers.com/showthread.php?p=1250041&highlight=radio#post1250041
hi super sheep - thanx for reply
no, i did not do that, i just selected sim unlock.
looking at the link, there are 2 roms - 1.38 and 1.41 - will any of these change language of my phone?
also do i need to cid unlock the phone to install the rom?
also, how do i intall the rom?
sorry, but im a newbie at this (have 2 start somewhere)!
thanks
i love u sheep!
thanks - waiting for a valid gps signal......
next thing - how can i download all the tmobileuk settings for the spv m700?
http://www.modaco.com/index.php?showtopic=200961
any good to you?
you have to do the work your self though...just one question M700 on tmobile?..... assume you have dumped the Orange SIM card etc? If not Orange have a real good set up page for thier services.
cheers for link - yes, dont use orange sim, tmob web n walk is good stuff.
thanks
Right - now i have another problem....
atfer sim unlocking, i now find that when i try to use with my parrot ck3200 carkit, the m700 only automatically pairs up with it if i soft reset the device...is there any fix to make my bluetooth better and for it to pair without having to soft reset the device?
previously i had mda compact ii and never had any problems with that.
thanks

Has anyone used Diamond with a 3 UK sim card?

As per title.
If the answer is yes can you please describe me how to do it, because I have tried everything and I am becoming frustrated.
I have tried many different radio and windows roms. I should mention that I have used sim unlocker by Olipro.
Thank you
3 uk works great
yes i am using three uk on my diamond actually i have a o2 ignito i put the official 193 rom from htc uk and to do that make sure you hard spl and unlock CID etc.3 uk works great use opera and bookmark http://mobile.three.co.uk use this as your homepage all the three services work fine dont worry about three settings if you have the htc official rom it uses the network wizzard to configure your settings automaticly good luck.
jutley said:
yes i am using three uk on my diamond actually i have a o2 ignito i put the official 193 rom from htc uk and to do that make sure you hard spl and unlock CID etc.3 uk works great use opera and bookmark http://mobile.three.co.uk use this as your homepage all the three services work fine dont worry about three settings if you have the htc official rom it uses the network wizzard to configure your settings automaticly good luck.
Click to expand...
Click to collapse
Thank you for your reply.
I was using 3 UK with my Trinity before and everything was fine. Now, no matter which rom I install it just doesn't see my sim card. I cannot connect to the network. If I use a T-Mobile or Virgin sim card everything works fine. Should I run unlocker every time I install a new rom or radio version?
no you only need to run once try and run unlocker again and go to your phone settings on phone and make sure that the phone is set on utms or auto maybe you have it set to gsm try that and get back to me
Can you tell me which exact rom you used so I can install exactly the same one?
Thanks for your help!
_QMR_RUU_Diamond_HTC_WWE_1.93.405.1_Radio_Signed_Diamond_52.29.25.12_1.00.25.05_Ship.exe
I tried installing this rom but still nothing. Is there a way to do a hard reset, just in case I have done something wrong?
http://www.hardreset.eu/htc_touch_diamond_hard_reset_soft_reset_en.html
i would recoment to try another 3g sim in your phone sounds like you got a bad sim there if that doesnt work you may have a problem with your radio.
Thanks a lot for your time jutley.
The thing is that I try the same sim in my HTC Trinity and it works absolutely fine. I tried hard resetting but no result either. I'll try now installing radio 1.25.03 from HTC to see what happens.
what unlocker did you use to unlock your htc and do you have hard spl on there
I bought the unlocker from here
http://diamond.htc-unlocks.com/
I believe I installed hard spl in the beggining. Is there a way to check it?
ok i think i know your problem the unlocker you have used has not unlocked the 3g band so i can send you the wright unlocker do you have a email add i can send it to you when you get it follow the steps 1 2 3 and your done read the instructions carfully and goodluck and finally i recomend you flash to the latest htc official rom i sent you the link .
No worries I found it.
DIAM100 MFG 64M
SPL-1.40.Olinex
yes the way to check your hard spl is hold down the side volume button down button whilst pressing the reset button by the stylus at the same time when it reboots whatch out for the info on the top left it will say hard spl with v number
I sent you a pm
here is the unlocker i used this one anyway and three uk worked fine its very easy just make sure you use the hard spl in the files its safe.
you should have the email now good luck let me know the outcome irm here to help.
It didn't work either...
The unlocker was very similar to the one I had bought.
I selected the two first boxes and commited changes. Should I select a CID as well?
Thanks a lot for your help man!
Even after unlocking the CID remains: ORANG001
Is this expected?

Signal Problem - O2 Germany

Hello Everyone,
I know that is a very noob question, but I don't know anymore what to do.
I recently move to Germany and I bring my wizard (bought in Brazil) with me.
My device is CID and SIM unlocked and its running WM 6.1
The problem is, I never get signal!!
I already try all the available radios (2.19, 2.25, 2.69, 2.71 and etc..) and nothing happen!
someone knows if there anything to do for work?
I appreciate all the help.
Thanks in advanced.
no one? no ideias =/
None of the radios you list are from any of the O2 ROMs in the wiki.
Have you tried an O2 Radio?
-MyHTC- said:
None of the radios you list are from any of the O2 ROMs in the wiki.
Have you tried an O2 Radio?
Click to expand...
Click to collapse
i was not able to find it,
could you please send me a link, or tell me where i can find?
hope that work.
This Radio is from the O2 Xda Minis
And here is link to the ROM
danken schön!
i will try and report!
That is very strange!
i flash the radio and nothing happen.
I start to think that my device is SIM unlock again.
But the most strange is:
-I put a diferent SIM and my phone start normaly look for signal but couldn't find it.
-The Invalid SIM screen for type code don't show anymore
-When i read my device on Wizard service tool its show SIM LOCKED.
-But in Brazil i test other operator SIM a long time ago and works.
Any ideia?????
damed! i cannot find a solution...
anyone? any ideia?
I had the same Problem, I live in Germany and have the XDA mini S too, but it's a Vodafone SIM-Card inside. When I installed WM6 the Phone always got a bad connection to the network, and it took much longer even to connect than with the original GERMAN ROM from O2. I downloaded the original ROM from O2s german Website and flashed it with the tool which was in the downloaded file, I didn't extract it from the installer because my Phone was CID-locked. Then the Phone had very good connection again. Then I CID-unlocked it and flashed the newest release of TNT. I expected bad connection again but NO, the Phone behaves like with the original ROM.
XDA mini S german ROM:
http://www.o2online.de/nw/support/downloads/software/xda/older/xdaminis/index.html
My Phone is a G4, so I used this tool to unlock:
http://forum.xda-developers.com/showthread.php?t=332320
Then I flashed this ROM (Professional Edition):
http://forum.xda-developers.com/showthread.php?t=414518
I used ROMUpdateUtility_Wizard_NoID.zip for that:
http://forum.xda-developers.com/showthread.php?t=291215
Everything seems to be normal again. I described every detail because I am not really sure what the EXACT problem was because there are so many ways to do the same thing, but i don't know if every method REALLY DOES EXACTLY the same thing, if you know what i mean
wow! thats really strange! but i will try it!
i cannot beleave but works!!
thank you!

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