Database Develop

TYTN II Missing Calls

Hey guys, I'm new here, and I guess I should start off with "HELLO!" instead of throwing my problems at you...but alas.
I've just recently purchased the TYTN II (factory unlocked from Taiwan), and love it--minus this one, relatively annoying problem: the phone seems to be missing a lot of calls. I could be sitting with full (reception) bars, and the TYTN will send someone straight to voice mail. I've never had any problems dialing out, and just to reiterate, I don't believe that it's a reception problem. This "call rejection" problem seems to occur sporadically, and is usually solved when I make a call out. I'll give you an example of the problem.
1) Friend calls, gets to voice mail.
2) Friend calls my house, I look at my phone, full bars.
3) I have Fido's "Who Called" service, so shortly I get a text saying I missed a call from such and such number. (Oh, yes, text messages don't seem to be affected by this problem)
4) I call my phone, from my house, knowing full will it has full bars and that I just got a text message.
5) I get the damn voice mail, directly.
6) I call my house using the cell--no problems.
7) I call my cell again, and lowe and behold, it works.
The only logical conclusions I've been able to come up with so far are that:
A) for some reason, Fido's (Rogers') towers seem to have a hard time staying connected with my phone...which doesn't make too much sense since I still get text messages problem-free.
B) since they've just recently switched to HSDPA (yes, I'm using WCDMA), that the network has a hard time switching back and fourth from GSM.
C) the "Name Display" service which comes with my value package...(and can't take off separately) is incompatible with my phone, thus causing certain calls to be rejected with an incoming call is received with this data.
D) God forbid, my phone has a problem...and I need to get my friend to go back to Taiwan and fetch me a replacement.
Sorry for my first post being such a lecherous one...but I do hope someone is able to help me out! I'm not to sure what I expect any of you to do...maybe verify that this is some sort of authentic problem...and not scenario "D" so I can pray for a solution to this problem in the.........future (yes, it may be a long and distant future, but for some reason, I'm able to bare with this issue if there is a glimmer of hope). Thank you guys so much!

That problem reminds me back in the days with my wizard, but that issue, the caller would hear rings on their side, but wizard wouldn't get a missed call or ring. That was due to what version radio you had. For that, not sure what it is. You can explore switching radios and seeing if that works. Certain radios work better in certain areas. I have AT&T in the U.S. and rarely have that problem. Sometimes I get that with bad reception...but that is with bad reception, not good reception.

Radio
This is almost certainly a radio issue. There is a thread with every radio currently available stickied at the top of the kaiser upgrading section.

Thanks for the replies so far guys, but if my understanding is correct, and this "radio" problem only effects the output of sound from my TYTN (thus not able to hear the call coming in), then I don't believe that I am experiencing this issue. Like I said, the calls are going DIRECTLY to voice mail. I've held the phone in my hand when getting this "call reject" problem. No sign of an incoming call whatsoever. Thanks again guys!

Radio
Oh, and I also just checked, I have Radio Version: 1.27.15.32, which I believe is more recent than the current radio versions being offered on here...I don't believe 'downdating' will help, will it?

I sometimes get a problem sort of like this. I live in an edge area and this comes up if I'm surfing the net. Sometimes it's like the connection is never released and I have to soft reset the phone before I can make or receive calls again.

It's FIDO's problem ! probably you are in Canada ! I have two kaisers with exactly the same problem !!! try to disable the 3G. go to phone\menu\options\band and change the network type to GSM.
I haven't had any problem so far

Thanks, hma4. That was one of my guesses...sort of makes my data package moot, though. Thanks to everyone who tried to help out!
Oh, and by the way, 'hello fellow members of xda-developoers."

Sloboi said:
Oh, and I also just checked, I have Radio Version: 1.27.15.32, which I believe is more recent than the current radio versions being offered on here...I don't believe 'downdating' will help, will it?
Click to expand...
Click to collapse
FWIW, "downdating" as you called it, has actually solved many problems with reception and battery life of the Kaiser, and for some has helped with the Camera (How? I dunno... it's still just a slow and laggy camera to me that needs an excessively large amount of light for a decent picture).
So changing your radio could indeed actually help. Now as for which radio is best well... apparently that depends on your area. Most seem to swear by 1.27.11.31 and 1.27.12.17. 1.27.12.10 is a newbie that hasn't been tested much, but people seem to get good results from it as well.

Sloboi said:
Oh, and I also just checked, I have Radio Version: 1.27.15.32, which I believe is more recent than the current radio versions being offered on here...I don't believe 'downdating' will help, will it?
Click to expand...
Click to collapse
This is a much sought after radio for testing since it's later than any other non-at&t radio. If you could only dump it for the rest of us.

Sure thing, just show me how.

I got the sam eissue
Sloboi said:
Thanks, hma4. That was one of my guesses...sort of makes my data package moot, though. Thanks to everyone who tried to help out!
Oh, and by the way, 'hello fellow members of xda-developoers."
Click to expand...
Click to collapse
I have an MDA VArios III and have the same issue. Did that suggestion fix your issue?
In addition to this my handset sometimes cannot switch off. It just stays permanently on. Even a soft reset doesnt help. If I leave it for a day, it seems to sort itself out. I've deleted a prog i loaded call "Touch Commander", It hasnt happen since so I am not sure if it has fixed the latter issue.
Cheers
Max

I'm on Fido, and I have the exact same issue. I never missed any calls when I put my sim card in my old Magician. I guessed it was a network problem, but I had no comfirmation.

I'm going to go with compatibility issues between Fido/Rogers and the Tytn II... I'm just praying that this is an 'early' adopter issue for HSDPA enabled phones. I haven't tried to go back to GSM because this problem is so sporadic that it might be days before I figure it out. No missed calls today. Good luck to all of us who have the Fido/Rogers + Tytn II combination.

Sloboi said:
Sure thing, just show me how.
Click to expand...
Click to collapse
If you can, use this procedure from:
http://forum.xda-developers.com/showthread.php?t=359015
I've added additional steps to help:
Requirements
- Qualcomm QPST software (attached in thread)
- QC diagnostics drivers (attached in thread)
- HardSPL, only needed if you want to dump from a production model
Procedure
1. Restart in tri-color bootloader mode and start MTTY in USB mode
2. Type: rtask a
3. Type: radata Note: What you type is not echoed on screen!!!! (after pressing enter ignore the error message "Parameter error")
4. Type: retuoR Note: What you type is not echoed on screen!!!!
5. Type: rtask c
After step 5. the device will enter QC diagnostics mode and it will install 3 new devices on your PC. Make sure you install the attached drivers. After driver installation look in device manager to find which COM port the QC diag driver uses.
6. Exit MTTY
7. Start "QPST Configuration" and check if the device is recognized and if it is in "download" mode
8. Start "QPST Memory Debug", click "Get Regions" and then "Save To"
9. Upload the dumped files on XDA Devs FTP server
Dump NV Items
The configuration of radio are stored as NV items. It is possible to dump these as follows:
1. Hold down camera button and hit "Reset Phone" in the Memory Debug Application
2. Restart in tri-color bootloader mode and start MTTY in USB mode
3. Type: rtask c
4. Exit MTTY and start "QPST RF NV Item Manager" and select Read from Phone from the File menu followed by Write Only listed Items to .QCN file
5. Also, select Write Only listed Items to .TXT file.
I've already dumped my 1.27.12.32 and uploaded to XDA dev for analysis for the steps needed to rebuild it back into a .nbh that can be reflashed.

i have an MDA vario III on t-mobile UK and had the exact same problem...i called up and they sent me a new one about 2 weeks ago...only to find the exact same thing is happening on this one too!!
any one with any ideas??

dreboi said:
i have an MDA vario III on t-mobile UK and had the exact same problem...i called up and they sent me a new one about 2 weeks ago...only to find the exact same thing is happening on this one too!!
any one with any ideas??
Click to expand...
Click to collapse
This has happened twice to me. My phone would not switch off. I reset it a number of times to noavail. Some how it righted itself.

Hi all,
I was searching the forums for info on exactly this issue. I am having the same problem using a touch cruise on Fido. arg! is it a 3g thing? any new news or ideas? I certainly hope I don't have to turn 3G off in order to ensure I can receive calls consistently!

ATT Tilt calls and text problem

hi everybody, somewhat new to this forum and really enjoying it
i've came across a problem with my att tilt and searched for about 2 days straight looking for a solution..i couldnt find one
so a little history of what i've done with my tilt..
-removed all of att programs by 'clear storage' and then pushing the soft reset before it loads
-downloaded the htc home plugin, htc home customizer, wizard dialer, kaiser tweak with the new xml file from dec 2007, and i have a black theme and a san francisco bridge theme that i switch back to
now the problem is I CANT MAKE/RECEIVE PHONE CALLS/TEXT
one thing i notice is that the network or service it is using (G, E, or 3G) is mostly on E and that is when i cannot make make or received calls or text, even with full bars. i've never had this problem before until about a week now
the last thing i did to my phone was download the new dec 2007 xml file for kaiser tweak. the phone worked fine for about a week until my problem occured
the only time i can get my phone to work is when it is in 3G or G and i rarely see those being used on my phone.
i've tried clear storage a bunch of times to see if it would change but it doesnt
i believe this isnt a network problem because everyone in my house has att, i can only thing its a phone problem
if anyone has any solutions or comments please help me out
i've had this phone since thanksgiving so worst case scenario, i turn it in to htc to get a new one
thanks

anybody ever run into this problem or anything similar with their tilt?

Did you allow the network config tool to run after the first reset? Are you using a custom rom or the default?

what radio are you running?

im not sure what the network config tool is and im using a default rom
im not sure what radio im using, how do i got about finding out what radio im using?

If you don't mind losing all of your data do a hard reset (hold the two soft keys and press the sytlus in the bottom of the phone) Go ahead and set up the device...once this is done a dialogue box should pop up saying something about Autoconfig will take place, or something like that. Let this proceed all on its own...it should after its done ask if you want to soft-reset now, select yes and you should be in business.

what are the two soft keys?

and also..does it matter if i have a simcard in the phone or not?

is the 'clear storage' the same as the hard reset?
hard reset is to hold the two soft keys and the stylus button on the bottom
what are the two soft keys?

Clear Storage essentially is, but mentally for me its different . In any event the soft keys are the unmarked keys directly to the right of your green call button and to the left of the red end button. After autoconfig/customization takes place...it probably will load all the crap back on the device, just FYI. If you truly want to get rid of stuff, you'll probably want to start researching ultra-clean roms, but from the sounds of things you're not quite ready to get into that yet, and you can screw your device if you don't read up on things properly.

i've done the hard reset and let everything load after that..i have all the att bloat ware..but i didnt see a autoconfig for the network
im still having the same problem
my service/network only works on E, whenever it is on G or 3G, its one bar and when i try to call or text, the phone disconnects and goes to E
any other advice?

Hmm, how old is your sim card?

I had the same problem. I had a few 3rd party applications installed. I called Att, they tried calling themselves with obviously no luck (busy signal, or straight to voicemail). I took out the sim card and tried my 2 year old phone and it worked fine. They sent me a replacement 2 days ago and it has been working fine since.

my sim card is about 2 years old i think
it looks like im gonna have to get a replacement
thanks for your help guys

I'd try a new sim card first...had a similar problem with my kaiser at first, but not quite the same. It may save you the days of a non-working unit. Sim cards are free and quick (just go to your local att store)

i used a friends sim card..same thing
i tried calling att TWICE and they said it might be a network problem and told me to call back later???
its obvious i need a new phone
who should i contact and what should i do..im trying to return my phone to get a working one

pilly wonka said:
i used a friends sim card..same thing
i tried calling att TWICE and they said it might be a network problem and told me to call back later???
its obvious i need a new phone
who should i contact and what should i do..im trying to return my phone to get a working one
Click to expand...
Click to collapse
How long have you had your phone?
If it is under 30 days, go back to an AT&T Store (even if you bought it via phone or online) they will exchange it for you. If you don't have an account, MAKE SURE you take your receipt. If you are an AT&T customer you don't even have to bother with the receipt, they will just look up your account for you.
If you are an AT&T customer (may also apply if your not) and have had your phone over 30 days, then you have to call warranty exchange department. 1-800-801-1101
They will go through a few steps with you, then will make arrangements to send you out a new phone.
BEWARE:
Make sure you have LOTS of free time when you call, you WILL be on the phone forever lol.
I am on my 5th Tilt, I hope you have better luck than I have so far

*BUMP* I recently came across the same problem and I am only able to send and recieve text messages. I can not recieve or send calls but I get a new voicemail notification when 1 is recieved.... HELP!!!

How do you reset Call Duration on Kaiser TyTN II Tilt? (Call timer)

I have searched for an hour to see how to edit a Kaiser's Call Duration but have found nothing unfortunately. Other phones have some solutions but they do not work on the Kaiser as far as I can tell.
Settings > Device Information > Call Duration
Is there a call timer reset tool or MTTY sequence to follow for the Kaiser?
The closest I have found to an answer is for the HERMES/TyTN device, which doesn't apply but may be a starting point for someone who knows a heck of a lot more than I.
I think it was post #54
http://forum.xda-developers.com/showthread.php?t=280543&page=6
Anyone know how to do this?
When I bought my phone in Hong Kong, it was brand new but they flashed a WWE Kaiser ROM from someone's active English phone, not something raw/new from XDA-Dev.
My brand new OOTB phone showed something like 12hrs incoming and 8hrs outgoing, but I know the phone was definitely brand new. Either the ROM or whatever the guy did when he unlocked the phone, set the call timers incorrectly.
I would like to reset my call timers on the first of every month...and every so often I'd like to temporarily reset to test different ROM battery life.
Thanks in advance.

Try the info here: http://forum.xda-developers.com/showthread.php?t=298034
Ta
Dave

I've been searching for days, but only found Hermes one.
It doesn't work when I try the Hard-SPL V7, it says the battery is lower than 50% although mine is fully charged.
How did it go with you? Did you finally reset your kaiser?
Anyone can help out, please?
Thanks
Rip Torn said:
I have searched for an hour to see how to edit a Kaiser's Call Duration but have found nothing unfortunately. Other phones have some solutions but they do not work on the Kaiser as far as I can tell.
Settings > Device Information > Call Duration
Is there a call timer reset tool or MTTY sequence to follow for the Kaiser?
The closest I have found to an answer is for the HERMES/TyTN device, which doesn't apply but may be a starting point for someone who knows a heck of a lot more than I.
I think it was post #54
http://forum.xda-developers.com/showthread.php?t=280543&page=6
Anyone know how to do this?
When I bought my phone in Hong Kong, it was brand new but they flashed a WWE Kaiser ROM from someone's active English phone, not something raw/new from XDA-Dev.
My brand new OOTB phone showed something like 12hrs incoming and 8hrs outgoing, but I know the phone was definitely brand new. Either the ROM or whatever the guy did when he unlocked the phone, set the call timers incorrectly.
I would like to reset my call timers on the first of every month...and every so often I'd like to temporarily reset to test different ROM battery life.
Thanks in advance.
Click to expand...
Click to collapse

anyone?
..........

Rip Torn said:
I have searched for an hour to see how to edit a Kaiser's Call Duration but have found nothing unfortunately. Other phones have some solutions but they do not work on the Kaiser as far as I can tell.
Settings > Device Information > Call Duration
Is there a call timer reset tool or MTTY sequence to follow for the Kaiser?
The closest I have found to an answer is for the HERMES/TyTN device, which doesn't apply but may be a starting point for someone who knows a heck of a lot more than I.
I think it was post #54
http://forum.xda-developers.com/showthread.php?t=280543&page=6
Anyone know how to do this?
When I bought my phone in Hong Kong, it was brand new but they flashed a WWE Kaiser ROM from someone's active English phone, not something raw/new from XDA-Dev.
My brand new OOTB phone showed something like 12hrs incoming and 8hrs outgoing, but I know the phone was definitely brand new. Either the ROM or whatever the guy did when he unlocked the phone, set the call timers incorrectly.
I would like to reset my call timers on the first of every month...and every so often I'd like to temporarily reset to test different ROM battery life.
Thanks in advance.
Click to expand...
Click to collapse
Dude, just remove SIM card before you do hard reset and you'll see 0hr 0min 0sec.
Those 12hr8hrs is info taken from your SIM card on first boot obviously.

-888- said:
Dude, just remove SIM card before you do hard reset and you'll see 0hr 0min 0sec.
Those 12hr8hrs is info taken from your SIM card on first boot obviously.
Click to expand...
Click to collapse
I don't think that's true. I have a Wizard and a Kaiser sitting here right now without SIM card in them and they both show positive times on Incoming and Outgoing Call Duration.

Registry key:
HKLM\Software\Microsoft\Shell\CumulativeCallTimers\Line_0
Code:
AllPhoneLifeTime DWORD 368
AllPhoneLifeTimeNumCalls DWORD 8
Do you guys think it's possible to change these (or any other) values in the registry and reset the call timers??
Just thinking aloud here...for discussion...don't really know this stuff...

bump. searched XDA and google and find no answer. I want to start fresh with a new rom.

A problem after unlocking!

Hi All:
I have a problem after unlocking my Cingular USA Treo 750:
The sound goes off by itself, and for no apparent reason. A Soft Reset (with the button next to the SD socket) will bring the sound back, but it will eventually go off again on its own.
Yes, I've checked the switch on top! Yes, I've checked to be sure that TTY/TTD is set to off!
Palm has a software fix for this: http://www.palm.com/us/support/downloads/audio_alert_update.html but it is only for ATT/Cingular phones with Software Version TREO750-1.13-CNG, which is what is on my phone now.
Since I've unlocked my phone, does the Palm patch still work for me?

alleyandy said:
Hi All:
I have a problem after unlocking my Cingular USA Treo 750:
The sound goes off by itself, and for no apparent reason. A Soft Reset (with the button next to the SD socket) will bring the sound back, but it will eventually go off again on its own.
Yes, I've checked the switch on top! Yes, I've checked to be sure that TTY/TTD is set to off!
Palm has a software fix for this: http://www.palm.com/us/support/downloads/audio_alert_update.html but it is only for ATT/Cingular phones with Software Version TREO750-1.13-CNG, which is what is on my phone now.
Since I've unlocked my phone, does the Palm patch still work for me?
Click to expand...
Click to collapse
I'm under the impression that the sound patch is carrier independent. If your firmware matches the requirement stated at the Palm download webpage, then you should be able to install the patch regardless of which network you're currently using your phone on.
It only matters if you're running another ROM.
FYI, the WM6.1 ROMs do not have this issue.

Help required with MDA Compact faults

Hi, I am in need of some help with my MDA Compact which is on a T-Mobile contract.
I am having a number of issues, a lot which have occured since I got it just over a year ago but I have lived with until now. The main issue I have with it now which is quite a major issue is that I am not receiving all of my calls!
I have had a number of people say that they cannot get in touch with me as their call to my phone goes straight to answerphone as if its switched off or has no signal. I then later get a text from T-Mobile saying I have a missed call. Now I know its not turned off and this fault is occuring in full strength signal areas so I assume it is a fault with the phone or software.
I was told by T-Mobile that they needed to send it away and it would be upto 2 weeks before I got it back, I cannot do without it for that long and my old Vario II's battery has died now so cant use that. They said it would just have a software update and I could do that myself.
The other issues I have had with it include....
Turning on screen and it totally freezes, nothing works including the power button, I have to remove the battery.
Press phone button to make a call and it takes me to the programs screen, this happens 2-3 times before sorting itself out.
Internet page gets stuck in ladscape mode or slow to return to portrait.
Hanging in screens and buttons slow to react
Crazed screen as if the screen is cracked, rebooting it is only cure.
On the make call screen, last two dialled numbers appear but keypad is missing although when you press the screen where the numbers should be they appear as each is pressed.
When receiving a message the phone vibrates and will not stop, it continues until phone is turned off.
I sometimes get a phantom unread email that is not there, have to delete email account and set it back up again to clear it.
Back of phone gets very hot when using Web 'n' walk
Also I have Sync'd with my old computer at work last year which was fine. I have downloaded Activesync 4.5(I think) to my laptop and connected my phone to try and back it up. It Sync's but will not copy any contacts, it says I have to disconnect device, download Outlook & open it but I already have Outlook(I have XP home edition 2002 SP3 & Outlook Express 6)
There have been many other faults which I cannot remember right now, I love the phone but I will end up binning it soon if I cannot sort it.
Now heres the problem, I would like to back up all my contacts etc then upgrade my phone but without voiding the warranty. Thing is I have not got a clue where to start.
I have a good basic knowledge of computers but reading the site talking about cooking ROM's etc baffles me a bit.
I need a basic step by step guide to doing this and the best upgrade without voiding the warranty if I can as I have 3-4 months contract left.
Any help would be greatly appreciated.

If you wanna upgrade to any official TMobile ROM for your device, just select one from either official site (TMobile support or HTC support, dunno how you receive support for your device) or you can find it over here: http://wiki.xda-developers.com/index.php?pagename=Diamond_Upgrades. If you scroll down on this page you will also find a direct link to Tmobile support.
If that's all you wanna do, then you're good to go as long as you follow the instructions of the RomUpdateUtility (RUU) that comes with the official ROM.
However, if you wanna unlock (which doesn't mean sim unlock) your phone to be able to flash (=upgrade) any ROM (custom, different language, different carrier etc etc), then prepare yourself for a serious piece of reading; everybody on this forum started this way, feeling overwhelmed with information and scared of bricking their phone and voiding warranty. Btw..these links are for GSM devices only. GSM is a device with a sim card, if you don't have a sim card then you have a CDMA device, and that's a differten story at some points.
This is a good way to start:
http://forum.xda-developers.com/showthread.php?t=400402
You have to realize that if you unlock your phone you always gonna void your warranty; luckily there's also a way back to restore to factory settings; more info can be found over here:
http://forum.xda-developers.com/showthread.php?t=537496
Before you start doing anything...write on a piece of paper:
- your actual SPL version
- your actual Radio version
- your actual ROM version
Google this forum to find the download links for this stuff and be sure you have those three (original) pieces (of software) stored and safe on your computer, to ensure you can always go back to factory settings.
Hope i gave you a start and good luck!
Oo.... Outlook express isn't the same as Outlook, To be able to sync your device via Activesync you have to have Outlook from Microsoft Office installed on your computer

Nirak said:
Oo.... Outlook express isn't the same as Outlook, To be able to sync your device via Activesync you have to have Outlook from Microsoft Office installed on your computer
Click to expand...
Click to collapse
Darn it, knew there would be something!
Thats great, thanks for your help.
BTW, do you think that the update will cure the receiving calls issue?

Novasport said:
BTW, do you think that the update will cure the receiving calls issue?
Click to expand...
Click to collapse
Honestly, i have no clue if upgrading would solve your problem; your problems might just as well be hardware related, i really can't say.
My first shot would be an official software update from Tmobile, that indeed you can easily perform yourself, and no warranty issue, cuz it's all official.
And if that wouldn't do the trick, well, if i would have your performance on my diamond i wouldn't hestitate to send it in for repair if it still has warranty. That would be my second shot, cuz i think either Tmobile or HTC will/must do some hard- and software testing before returning the device to you, and if they can't solve the problem via software upgrade they have to perform hardware repair as well.
Can't you get a temporary device from the service center? I still have a almost new Qtek 9100 here for you to borrow at no costs, but i'm not responsible for any back or shoulder damage you get from walking around with that thing