Backlight bug - Tilt, TyTN II, MDA Vario III General

Hi all,
i have the Kaiser for a week, and was thinking the batterry autonomy isn't especially amazing..
Then doing some research, i've found out that that despite the backlight setting set to be turned off after 30 sec, it was NOT turned off.
Switching setting to 1 min doesn't help either.
Setting it to 10 sec DOES work, the backlight turns off after 10 secs, BUT turns back ON after various seconds (sometimes +/- 11 secs, sometimes after 21 seconds...), then 10 secs later again off, etc etc... (cycle forever).
I did removed from the today screen both SPB Mobile shell and HTC Home (today screen = blank). But the problem is still there...
so the questions :
1) Does anybody experience that (it took me a full week of use to note this... can you try it on your Kaiser ?)
2) Any idea/solution to fix this ?
Best Regards,
Mike.

Just letting you know, that mine works as it should.

I dont have that bug .... but another bug:
After soft-reset, the battery backlight will be set to 10 seconds.
No clue yet why that happen.

When having issues like that try a hard reset and do not use a back up just set everything back up by hand. I found that most apps still are not ready for WM6 just yet since it really is a new OS even though we have had it for what seems like a very long time now.

Hi
Then doing some research, i've found out that that despite the backlight setting set to be turned off after 30 sec, it was NOT turned off.
Switching setting to 1 min doesn't help either.
Click to expand...
Click to collapse
When you set the back light to turn off, it doesn't actually turn off, instead it drops to minimum brightness. If you are in darkish room and so have the backlight set to minimum anyway, it looks like it isn't going off.
This is by design for Windows Mobile 6 devices, the Toshiba G900 was exactly the same. I can only guess it is because the screens are not trans-reflective, so they dim to the lowest level so you can still make out what is on the display and can tell it is still on, rather than in standby. This makes the behaviour seem similar to those moving from trans-reflective displays as while the backlight could go out completely, you could still make out what was on the display.
Regards
Phil

Related

Backlight wont go off ....

i have set the back light to turn off after one minute in external power.
usb sync cable connected to pc and back light will go dimmer in one minute but not complete off.
anyone has this problem?
this seems to be the new behavior of the TyTN II vs. the old TyTN: The back light never goes completely off. You have to push the power button to put the unit in standby. When I listen to music, for instance, I want the backlight to go off to save power: I must push the power button to turn off the backlight. The music still plays, which is nice...
Anyway I'm not sure what to do about it when it's connected to a computer to sync, since pushing the power button would likely interrupt the sync. It doesn't bother me that the backlight doesn't go off.
Hi
I'd go as far to say this is the new behaviour of Windows Mobile 6. The Toshiba G900 was exactly the same. It is possible to get a small app to turn the backlight off completely however when it's connected to your computer via USB it isn't drawing power from the battery but from the computer so it doesn't matter, and it's just show you it is still on.
Regards
Phil
8525 running Black Satin WM6 doesn't do this, I don't think it's WM6
rite i dont mind the power consumption, but i cant go to sleep with the light on next to me, i like it off completely to save screen life too.
Hi
8525 running Black Satin WM6 doesn't do this, I don't think it's WM6
Click to expand...
Click to collapse
With all due respect that is a cooked ROM and will not need to follow WM6 best practice or MS guidelines.
I think this happens with the Kaiser (like it does with the G900) because the LCD isn't transreflective. With a transreflective device, even in normal room light you can usually see what is on the TFT display, so the device can time out the backlight completely turning it off, and you still know it is powered on but just the backlight has gone off. With a non transreflective screen like the Kaiser, if the backlight did go off completely while the device is still on, you can not see anything on the TFT screen, so it looks completely off, but it isn't. So I think the dimmed backlight is so you know it is still on by being able to see something on the display.
You can see this happening on battery power. If the backlight is timed to go off before the device powers down, it doesn't go off completely but dims, then shuts off completely when the device goes into standby.
but i cant go to sleep with the light on next to me, i like it off completely to save screen life too.
Click to expand...
Click to collapse
You have a few options:
1) Power off the device.
2) Press the standby button.
3) Turn it upside down or cover it.
4) Download this application that will let you turn off the backlight completely. http://ppcsoft.narod.ru/english/
i like it off completely to save screen life too.
Click to expand...
Click to collapse
This will be making little different to your screen life. The backlight is made up of white LEDs, these will have a lifetime of around 50,000 to 100,000 hours (more when used at a dimmed setting) so will easily outlast the device even if running non-stop from the day you buy it.
Best Regards
Phil
ic, as long as its ok for the screen life i am cool with it. thanks for the input.
PhilipL said:
Hi
4) Download this application that will let you turn off the backlight completely. http://ppcsoft.narod.ru/english/
Best Regards
Phil
Click to expand...
Click to collapse
This app would be good except that when you set the action to turn the light off in say 15 seconds it only does it the first time and then must exit itself because it won't do anything further until you reload it.
I need a program that stays resident and turns the light off after a set period of time. Pressing the power button isn't good enough because that stops a lot of apps running by putting the Kaiser into standby.
Anyone know of a program or fix?
The 8525 turned the backlight off no matter if you used stock or cooked ROM. The 8125 was the same way. Not until I got my Tilt did this "feature" arrive.
There may be some kind of a flaw in the programming. No, that never happens with a M$ program.
I was having the issue described in the thread, backlight stayed on. I played with my power and backlight settings and while searching for the answer my screen dimmed, even though it is connected via USB. I think if you go back and reset your backlight and power settings, that you will then see the desired effect on the PDA screen.
My settings:
Power= On Battery- 1 minute, On External- 2 minutes
Backlight Brightness= On Battery set to middle (half way), On External set to full
Battery Power Tab and External Power Tab- both set to 1 minute
The end result is that after 1 minute my screen dims to the lowest backlight setting. Screen is dim but I can still read what is there.
This is a very old thread, the backlight is always on because the Kaiser's screen is not transreflective like it's predecessor Hermes. If the light is out you will see nothing where you could with the Hermes. It's just the way it is with this model.
I have another question which it is related with the backlight and power off.
I tried to power off the phone by pressing and holding the power button. It asks me to confirm it. However, after the phone is "powered" off, it seems can be turned on by sliding out the keyboard.
Is it normal? or is it something to be fixed?
I have an ATT Tilt with stock ROM.
(just got it few days ago from ebay).
Thanks.
Down with new, weird "features"!
Lidberg said:
The 8525 turned the backlight off no matter if you used stock or cooked ROM. The 8125 was the same way. Not until I got my Tilt did this "feature" arrive.
Click to expand...
Click to collapse
If I read your sarcasm correctly, I am in agreement that this is a dubious feature. I think there are a number of changes from 8125&8525 to "8925" that are questionable. I wish HTC would spend more time getting the hardware and basic features working perfectly, and less time adding new programs just to change the look.
Transflective . . .
RemE said:
This is a very old thread, the backlight is always on because the Kaiser's screen is not transreflective like it's predecessor Hermes. If the light is out you will see nothing where you could with the Hermes. It's just the way it is with this model.
Click to expand...
Click to collapse
Everything I can find in searching says both the Hermes and the Kaiser have transflective screens, (as well as the 8125); e.g., from elite-electronics.com RE: the Tytn II: "color transflective TFT". [However, neither the 8125 or Tytn II have the technology that allows good viewing in daylight, like a Garmin Nuvi 350 or similar]
But if you can actually see something on screen on the Hermes when backlight is turned off, then that is truly different from the 8125 and the Tilt.
plchan said:
I have another question which it is related with the backlight and power off.
I tried to power off the phone by pressing and holding the power button. It asks me to confirm it. However, after the phone is "powered" off, it seems can be turned on by sliding out the keyboard.
Is it normal? or is it something to be fixed?
I have an ATT Tilt with stock ROM.
(just got it few days ago from ebay).
Thanks.
Click to expand...
Click to collapse
This is normal behavior. If you don't like it...download KaiserTweak.
Under the Keyboard->Slide Wake option you can disable it.
cushcalc said:
If I read your sarcasm correctly, I am in agreement that this is a dubious feature. I think there are a number of changes from 8125&8525 to "8925" that are questionable. I wish HTC would spend more time getting the hardware and basic features working perfectly, and less time adding new programs just to change the look.
Click to expand...
Click to collapse
Agreed. HTC - stop fixing what isn't broken in the first place.
cushcalc said:
Everything I can find in searching says both the Hermes and the Kaiser have transflective screens, (as well as the 8125); e.g., from elite-electronics.com RE: the Tytn II: "color transflective TFT". [However, neither the 8125 or Tytn II have the technology that allows good viewing in daylight, like a Garmin Nuvi 350 or similar]
But if you can actually see something on screen on the Hermes when backlight is turned off, then that is truly different from the 8125 and the Tilt.
Click to expand...
Click to collapse
Transreflective is NOT in the HTC TyTN II spec but is in the TyTN I spec. You can't believe a reseller.
If you turn off the backlight on a Hermes and then grab a big flashlight and shine it on the screen, you can then easily see the screen, the brighter the light the better you will be able to see it.
If you try this with Kaiser you will quickly see that the bright light will make it impossible to see the kaiser screen, no mater what backlight setting you choose, and certainly not on low.
It's a simple test and I'm convinced on what I say.
That said, the Kaiser's transmissive screen is super bright in most mid to low light areas since transreflective screens are normally not quite as bright as transmissives.

Display stays on after midnight wake-up

Hi,
it's hard to believe no one asked this before but I could not found anything about this..
My Diamond (as probably every wm phone) wakes up at midnight.. but because I'm loading the battery over night it does not switch off the display completely but stays dimmed until i switch it off manally.. because it lays right next to my bed I really hate it doing that.
So is there a possibility to switch the display completly off during loading? I have the windows configuration the way that it should switch off the display after 1min in ac-mode.
Thanks in advance,
Michael
"My Diamond (as probably every wm phone) wakes up at midnight.. but because I'm loading the battery over night it does not switch off the display completely but stays dimmed until i switch it off manally.. because it lays right next to my bed I really hate it doing that.
So is there a possibility to switch the display completly off during loading? I have the windows configuration the way that it should switch off the display after 1min in ac-mode."
I'm having the exact same issue with my HTC FUZE.Wakes up, then stays in a dimmed mode until I put it back to sleep. Anyone have any ideas?
Thanks
TJ
jus go to settings/power and change the setting of the backlight to turn backlight off after 5min on external power!!!
azharsunny said:
jus go to settings/power and change the setting of the backlight to turn backlight off after 5min on external power!!!
Click to expand...
Click to collapse
The phone settings are set for backlight off after 1 minute (on external power). Once the phone wakes up, it stays on (in a dim mode) until I physically press the power button to put it back in the standby mode.
Why does it wake up at midnight?
Is it because you have installed a program that restarts it automatically?
i've noticed my diamond wakes up at midnight, feels like it doesn't go off, but does after a few minutes, all the buttons light up as well as if i a txt is about to come on, but the screen come on, i've only noticed it as i've been up late recently and i have the diamond on front of me on hy desk, my old orbit phone (which i keep meaning to sell) doesn't do it, so i can't see it being a wm bug
Weird.. My Diamond doesnt wake up at midnight
stead said:
i've noticed my diamond wakes up at midnight, feels like it doesn't go off, but does after a few minutes, all the buttons light up as well as if i a txt is about to come on, but the screen come on, i've only noticed it as i've been up late recently and i have the diamond on front of me on hy desk, my old orbit phone (which i keep meaning to sell) doesn't do it, so i can't see it being a wm bug
Click to expand...
Click to collapse
Do you (or in the past) have G-Alarm installed. This fixes a windows alarm clock bug. It switches on at midnight to do some sort of maintenance. I have found my phone no longer stays on as you describe, but I always run the latest version of g-alarm
BTW - get your orbit on ebay. I did a buy it now auction and got £150 for my Orbit a few months ago
No More Issues
I have since flashed my ROM to the NATF 4.5 and I have no more issues with the phone coming on at midnight.
Mine used to do that too, the screen would come on and the clock also switches back to the big clock which I hate. After installing galarm it went away but the clock still switches to the big clock and I have to switch it back every morning.
My Topaz also wakes up at midnight and it feels like it won´t shut off! How long should this session last to reorganize all the things? G-Alarm is installed and since then I had this issue.
I could deactivate the midnight wakeup, but I don´t think this is recommend!? Is it?

[Q] Wifi and Bluetooth under XDAndroid

Since Sprint is going to try and screw me big time if I get a new phone, I've decided to see what new life I could put into my old Touch Diamond (DIA500). I installed XDAndroid FRX05, and it seems to be working really well, with a few exceptions. One of the first things I tried was to enable Bluetooth. What happens is that it enables, but about 4 seconds after being enabled, it says it's shutting down, then it starts back up, and shuts down. It keeps doing this forever, until I turn it off. Now that I tried Wifi, it does the exact same thing. I've rebooted a few times, and took the battery out once, but still nothing. I've since installed a battery-saving program, but this happened on a fresh install.
The next issue is with the backlight. If I try and change the brightness, it changes for a second, then goes back to the brightness it was. It does this whether I turn the brightness up or down. It's not set to auto.
The third issue is the GPS. It works, but seems to take a long time to get a lock. Under WM, I'd have some kind of location within seconds, even inside. I'm guessing it was using the phone network to speed things up. Under android, it takes a few minutes sometimes, and it's worse inside.
I also had a nightmare calibrating the screen. It's still a little off, but it works. Does anyone know a screen calibration program that would work?
Any ideas?
Thanks!
To solve the brightness problem. Boot WinMo and turn off auto brightness there. That will solve that problem.
Thanks for share you knowledge here DA01

Screen sometimes turns itself off although set to never

Hi all
I got my urbane last week and everything has been great so far. I did initially have a bit of problem with the wifi and had to do a hard reset. I have turned that off now and just use Bluetooth. The bluetooth range in my house isnt much different to the wifi anyway so not a big deal. The battery lasts two days with ambient mode always enabled which I think is pretty good by smart watch standards. .
The problem I have is sometimes the screen just goes black. Tapping it wakes it up but I have it set to never sleep and its happened three times today. I know it turns off when it's been sat down untouched after 30 minutes or so but its been doing it whilst on my wrist. I'm using pujie black as my watch face so wonder if it something to do with that. Has anyone else had similar and managed to solve it?
Cheers
I am encountering the same issue since I updated to LCA44B OTA and I have found no solutions to this point. Pretty annoying since everything was working back then
Mine will only turn off after long time of not moving, seems about 30 minutes
as long as I keep doing things and moving my wrist, the screen will not turn off
the screen does this when it detects no motion for like 5 or 10 minutes, its normal.
If it's on your wrist it should be fine but if left unmoved for about 10 minutes it will turn off to black screen. This can be affected if using some "3rd" party screens from Watchmaker or Facer as some of these faces can have little "bugs" that affect the "never off" setting and can - repeat can - turn screen to black even when wearing the watch. (I have only come across this a couple of times and have reported the situation to the respective "face" designer).

Weirdest black screen issue, tried everything ....

Non rooted, T mobile branded 3 month old note 8. No water damange, no drops etc.
Using chrome one miniute, set the phone down to watch a movie on my tablet, picked up the phone to check messages and boom. Screen is off. The phone works, I can even answer calls because I know where the answer button is on the screen, haptic feedback works, all indicator lights work. The phone screen remains off.
Tried a soft reset (tried hard reset too the best I could being I cant see the screen) and the phone seems to reset based on the vibration and indicator light patters but the screen remains off. It's as if a physical connection between the screen and the brains of the phone has been severed. Literaraly the weirdest thing that has happened to me in a decade of Android phone ownership.
Googled all the black screen issues with these phones and most of them are resolved with just a soft reset... some said that the phone is in it's lowest dimmed state and go to a dark room and i'll see it faintly and then can increase brightness... no luck...
Has anyone experienced this?
I would say it's a warranty job, just tried turning my brightness to zero and you can still see the screen.
I did have a similar problem on an old note that had root and custom rom though but I had somehow set the volume rocker to control brightness and it had lowered itself to minimum in my pocket
KEVIN88GT said:
Non rooted, T mobile branded 3 month old note 8. No water damange, no drops etc.
Using chrome one miniute, set the phone down to watch a movie on my tablet, picked up the phone to check messages and boom. Screen is off. The phone works, I can even answer calls because I know where the answer button is on the screen, haptic feedback works, all indicator lights work. The phone screen remains off.
Tried a soft reset (tried hard reset too the best I could being I cant see the screen) and the phone seems to reset based on the vibration and indicator light patters but the screen remains off. It's as if a physical connection between the screen and the brains of the phone has been severed. Literaraly the weirdest thing that has happened to me in a decade of Android phone ownership.
Googled all the black screen issues with these phones and most of them are resolved with just a soft reset... some said that the phone is in it's lowest dimmed state and go to a dark room and i'll see it faintly and then can increase brightness... no luck...
Has anyone experienced this?
Click to expand...
Click to collapse
Try pressing and holding Volume down and power button for 5 to 7 seconds to force power off, then try to boot to download mode Volume Down + Bixby + Power button and see if the download mode screen shows......if not then probably a bad screen.
Sent from my God Mode 8
Tried it......nothing.....warranty job it is.... Bummed to have some refurnished phone in exchange for a Brand new 900 dollar phone just a few months back?
KEVIN88GT said:
Tried it......nothing.....warranty job it is.... Bummed to have some refurnished phone in exchange for a Brand new 900 dollar phone just a few months back?
Click to expand...
Click to collapse
Yeah that sucks, i can imagine..... i too hate the idea of refurbished units being swapped for warranty....bs, should be brand new unit!
Sent from my God Mode 8
so I had it replaced under warranty through T mobile. Refurb phone will come in today. One quesion. Should I let the Tmobile techs do the data/settings transfer from old phone to new one or just do everything myself from scratch (which will obviously take longer).
This happened to my phone twice for the past month or so. (both in Nougat and Oreo - Non rooted) Black screen but phone seems to be responding -- I can receive calls and notifications etc -- And force reboot doesn't fix it. I've also tried drainging the phone when it first happened to me but doesn't work. HOWEVER, it gets okay so randomly. Like I just left it for couple of hours and it just worked when I hit the power button.
I did tried bringing the device to Samsung but what they did is to just manually upgrade/reset the software in their end which I could have done in my part but I just let them do it. They told me to come back if it happens again which is kinda BS.
I can conveniently say this is a Hardware issue. I will wait for it to happen again on my phone and request for a replacement. Phone is 4 months old when it first happened.
I have the same issue with blank screen but phone is working.
It started couple of weeks after i dropped my phone on the ground. There is black dot on my screen and broken glass but phone was working ok and was still pretty usable. But then it started:
Display works fine but when i switch display of, lock the phone or display switched because of its timer it didn come switch on... But phone works, i can use it with blank (black) screen.
I had to do force restart so the display will turn on with samsung logo and booting screen, and keep on till another switch of.
I was trying every setting (but no hard reset) and then i found a little hack:
When you turn on the "Always On Display" (AOD) function you can let the screen switch off or do it manually, wait for 1-2 sec and always on display will come up to the screen. Then when you press home button or lock button screen will swtich on normally. YOu can type pin and use phone witch screen working. But when you try to unlock from "AOD" with your finger or your eyes it unlock but with screen black.
So i was using it like this. everytime you need to wait second untill AOD comes up, but it was working fine.
Problem nu 2 is that now it stop working, AOD is working but when i want to switch screen on from AOD it shows black screen and phone is working on blind.
So everytime after my screen goes black or to AOD i have to unlock the phone blindly and "Force restart" it and have to keep waiting until boot, and then have to never let phone to screen of.
Its not usuable.
¨
Now what do you think? Is it hardware problem or software problem? Because screen is working but randomly. The black dot of dead pixels on the screen is getting slightly bigger in time (about 1 year) but its like 1.5cm round. Maybe this cause the problem? And why hack with AOD was working for half a year and then stoped working? There wasnt any updates right before, but i tried to install some apps (non display related) so ill try to uninstall them.
Hawe you got any idea if i can repair it on my own even if i loose the waterproofability?
Or can it be replaced for free if i have a warranty? (I dont have insurance)
Thanks for your tips guys.
Reprocrastinator said:
I have the same issue with blank screen but phone is working.
It started couple of weeks after i dropped my phone on the ground. There is black dot on my screen and broken glass but phone was working ok and was still pretty usable. But then it started:
Display works fine but when i switch display of, lock the phone or display switched because of its timer it didn come switch on... But phone works, i can use it with blank (black) screen.
I had to do force restart so the display will turn on with samsung logo and booting screen, and keep on till another switch of.
I was trying every setting (but no hard reset) and then i found a little hack:
When you turn on the "Always On Display" (AOD) function you can let the screen switch off or do it manually, wait for 1-2 sec and always on display will come up to the screen. Then when you press home button or lock button screen will swtich on normally. YOu can type pin and use phone witch screen working. But when you try to unlock from "AOD" with your finger or your eyes it unlock but with screen black.
So i was using it like this. everytime you need to wait second untill AOD comes up, but it was working fine.
Problem nu 2 is that now it stop working, AOD is working but when i want to switch screen on from AOD it shows black screen and phone is working on blind.
So everytime after my screen goes black or to AOD i have to unlock the phone blindly and "Force restart" it and have to keep waiting until boot, and then have to never let phone to screen of.
Its not usuable.
¨
Now what do you think? Is it hardware problem or software problem? Because screen is working but randomly. The black dot of dead pixels on the screen is getting slightly bigger in time (about 1 year) but its like 1.5cm round. Maybe this cause the problem? And why hack with AOD was working for half a year and then stoped working? There wasnt any updates right before, but i tried to install some apps (non display related) so ill try to uninstall them.
Hawe you got any idea if i can repair it on my own even if i loose the waterproofability?
Or can it be replaced for free if i have a warranty? (I dont have insurance)
Thanks for your tips guys.
Click to expand...
Click to collapse
If you're under warranty it will likely be a free repair, unless they find other damage. Like moisture damage.
As far as fixing it yourself, it's just about as cheap to have Samsung do it than it is to buy the parts yourself. It's $229 for Samsung to do it, and you'll maintain the water resistance rating.
same has happened to me
KEVIN88GT said:
Non rooted, T mobile branded 3 month old note 8. No water damange, no drops etc.
Using chrome one miniute, set the phone down to watch a movie on my tablet, picked up the phone to check messages and boom. Screen is off. The phone works, I can even answer calls because I know where the answer button is on the screen, haptic feedback works, all indicator lights work. The phone screen remains off.
Tried a soft reset (tried hard reset too the best I could being I cant see the screen) and the phone seems to reset based on the vibration and indicator light patters but the screen remains off. It's as if a physical connection between the screen and the brains of the phone has been severed. Literaraly the weirdest thing that has happened to me in a decade of Android phone ownership.
Googled all the black screen issues with these phones and most of them are resolved with just a soft reset... some said that the phone is in it's lowest dimmed state and go to a dark room and i'll see it faintly and then can increase brightness... no luck...
Has anyone experienced this?
Click to expand...
Click to collapse
This has just happened to my note 8 too. I was about to update it and had started it. set my phone down and picked it up and phone screen is black but can hear the haptic feedback.
I can only see the lock screen and the notifications. Everytime I try to unlock my phone I only get to see a glimpse of the notescreen and then the screen turns black. Even when I try to go to camera through the lock screen the screen goes black too. When I charge my phone it heats up so I haven't really charged it as well. Has this also happened to anyone? It seems as if the phone's sensitivity still works in all places but when I unlock it the screen just goes black.
I also have problem of freezings and always rebooting. Tried soft and hard resets/factory reset. Still same problem. This phone has hardware issue. Do not buy.
I realize this thread is quite old but I have this exact same issue now. I have managed to discover some other information by playing around with various settings which are noted below. To begin with, I was able to used the AOD hack posted above for a while but it no longer works. The only way I can get my screen to come back is with a soft reset - but as soon as the screen times out or i turn it off, it goes black, with or without AOD enable. All the on screen buttons still work as well as the haptic feedback - I just can't see anything.
Now on to what I have found:
One thing I have found is if I turn off adaptive screen brightness and crank the brightness slider to the right, when it goes black I can faintly see some of the buttons - enough that I can turn the phone off or restart it from the power menu (If I switch the default setting to night that also helps to see the buttons a bit better). Also, if I enable night mode I can also see the brightness slider faintly but when I slide it left, it just makes the screen completely black and when I slide it right, it only returns it to the very faint brightness level.
So at this point I am stuck. To summarize the issue:
1. When the screen either times out or turns off, it is still "alive" but goes black. It will not return to normal brightness.
2. Turning off adaptive brightness and cranking brightness slider to right allows you to see faint buttons after screen times out but won't return to normal brightness.
3. Enabling night mode helps to see the faint buttons, in particular the brightness slider a bit better. However the screen still cannot return to normal brightness.
4. The only way to get the screen back to full brightness (albeit temporarily until the next timeout) is to turn off the phone or reset from the power menu; or soft reset holding volume down + power simultaneously.
Hopefully someone else has figured out a way to recover this. I am on Android 9 with Samsung UI 1.0
Phone is completely stock, never rooted and completely out of warranty.

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