IMAP gmail mail problems - Tilt, TyTN II, MDA Vario III General

I have configured my Outlook mobile to work with gmail's imap service. Some of the e-mail are perfectly readable but some I recieve don't even have a message body, it is completely empty.....
Is anyone experiencing the same problems?
Cheers,
HJ

A problem all around, not just you.
http://www.gadgetell.com/2007/10/gmail-imap-giving-windows-mobile-users-fits/

I have set it up to headers only of the last 3 days and it works fine!

It worked well for 24 hours, now i can see only attachments and msg header, body unfortunately is gone.

gkirstei said:
It worked well for 24 hours, now i can see only attachments and msg header, body unfortunately is gone.
Click to expand...
Click to collapse
That is exactly my problem, is it a problem @ gmail?

hellejoep said:
That is exactly my problem, is it a problem @ gmail?
Click to expand...
Click to collapse
Think so. Cause many people have this problem.

help question to Gmail
I just sent a help question to Gmail support, let's see what comes up

I am using FlexMail 2007 on my WM6 device with Gmail IMAP4 and all of the message body appears without a problem, regardless of the format of the original message (plain, rich, HTML), so it might be the WM6 e-mail client that is causing the problem.

Google answer
Here is the Google mail support team answer:
Hello,
Thank you for your report.
We are aware of this problem, and our engineers are working diligently to
find a solution. We apologize for any inconvenience this issue may have
caused.
Sincerely,
The Google Team
Let's hope they get it fixed soon!

gmail & html mail
I also have this problem.
Gmail that is html or rich text will not show on my Kaiser. if its plain text it works fine, otherwise its a blank screen.
Also just noticed that I received an email with a pdf attachment. the attachment supposedly opened up just fine but the pdf file had the lines (it was an invoice) but no text whatsoever.
I sure hope Gmail fixes this soon, its a royal pain.
Anyone have better luck if you use the POP option with Gmail instead of the IMAP option ??

POP3 works fine for me.

Yeah this problem has been around ever since they've used imap. pop works fine, but when you send a message, it will appear as one of your inbox items.

I run the same setup, but I run gmail imap on 2 mobile devices, the TyTN II and a Nokia E65.
The E65 works well by downloading the header and then if i want to view the email it gives me the option to download the content.
The TyTN downlaods some of the emails but not others.
I went this morning into Manage Folders and then Select and Hold so that the sub menu appears and then select folder options, this brings up another menu page that gives the option to download header or full email content.
I have not managed to test this as i only have issues with emails from facebook ironically but it might solve the problem.
Tom

Tom Williams said:
I run the same setup, but I run gmail imap on 2 mobile devices, the TyTN II and a Nokia E65.
The E65 works well by downloading the header and then if i want to view the email it gives me the option to download the content.
The TyTN downlaods some of the emails but not others.
I went this morning into Manage Folders and then Select and Hold so that the sub menu appears and then select folder options, this brings up another menu page that gives the option to download header or full email content.
I have not managed to test this as i only have issues with emails from facebook ironically but it might solve the problem.
Tom
Click to expand...
Click to collapse
Its a known GMail issue with WM6. Nothing you can do on the device end will fix it. Check out the Official Google Blog.

where is the official google blog?
forgive me for asking silly questions

Here you go
http://groups.google.com/group/Gmai...8f614aef602/9ea906d95fdd8745#9ea906d95fdd8745

Related

Email - Attachments - Not Downloading

Hi everyone,
I just can´t download the attachments of emails I receive...I make the sync, I receive the emails, but when I try do download the attachments it just don´t work (it seems that its going to download, it show that "download arrow" aside de attachment, but nothing happens and the "download arrow" just goes away...).
Can you help me with it?
Nobody?
I have just installed a new ROM and nothing...its seems to be hardware problem, and that really sucks.
With my Touch Cruise and with the same configuration, everything just works fine. With my friend´s Diamond, everythings works fine either.
However, with mine it´s impossible to download email´s attachment...damn...
Have you checked your email settings??...if not check there...click on the account your having probs with and go through the settings ie advanced settings and there should be something there regarding downloading attachments.
For my gmail account, i have all attachments downloaded when i get new emails.
Spawn12 said:
Have you checked your email settings??...if not check there...click on the account your having probs with and go through the settings ie advanced settings and there should be something there regarding downloading attachments.
For my gmail account, i have all attachments downloaded when i get new emails.
Click to expand...
Click to collapse
downloading first all headers and only after you choose witch attachments you are interested in and make anther send\receive you'll get them.
Thank you for your response.
However, this is not a settings problem. I have checked and re-checked all the settings. Actually, the settings on my Diamond are exactly the same I had on my Cruise, and are the same I have inserted into another Diamond.
It's really strange...always when I try to download attachments it shows "error synchronizing". I have already choosen the external memory to be the place to file the attachments, but it didn't worked.
On the attachments folder at the external memory it only shows some "empty" icons, but there are no attachments downloaded over there.
It is so frustrating...damn...
KukurikU said:
downloading first all headers and only after you choose witch attachments you are interested in and make anther send\receive you'll get them.
Click to expand...
Click to collapse
That's exactly what I do. On my Cruise it was the same...the header first...than choosing the files, and after all that pressing the send/receive. But this is not working with the Diamond.
It starts the procedure of downloading the files, and after all it finishes the procedure without downloading it. It also clear the "downloading arrow", as if the download had been finished...but it's not...
Exactly the same thing happens with the TyTN II in certain circumstances.
As far as I can tell the problem only arises with HTML mail and even then it seems to depend upon the mail program that sent the message attachment. If I receive an HTML message sent from Outlook by one of my clients I can download the attachment but if I send myself the same email from Outlook on my own machine the attachment disappears.
Judging by the size of the email (on the TyTN at least) the attachment is in fact downloaded but is just not visible.
Try sending yourself or getting someone to send you an email in text format with and attachment and my guess is that you will be able to download and see it.
Exactly the same thing happens with the TyTN II in certain circumstances.
As far as I can tell the problem only arises with HTML mail and even then it seems to depend upon the mail program that sent the message attachment. If I receive an HTML message sent from Outlook by one of my clients I can download the attachment but if I send myself the same email from Outlook on my own machine the attachment disappears.
Judging by the size of the email (on the TyTN at least) the attachment is in fact downloaded but is just not visible.
Try sending yourself or getting someone to send you an email in text format with and attachment and my guess is that you will be able to download and see it.
ohnophone said:
Exactly the same thing happens with the TyTN II in certain circumstances.
As far as I can tell the problem only arises with HTML mail and even then it seems to depend upon the mail program that sent the message attachment. If I receive an HTML message sent from Outlook by one of my clients I can download the attachment but if I send myself the same email from Outlook on my own machine the attachment disappears.
Judging by the size of the email (on the TyTN at least) the attachment is in fact downloaded but is just not visible.
Try sending yourself or getting someone to send you an email in text format with and attachment and my guess is that you will be able to download and see it.
Click to expand...
Click to collapse
Thank you mate. I have just tryed this, but it also didn't worked...I'm totally lost...I just don't know what to do, and I'm really planning to smash the Diamond against my bedrooms wall....hehehehehe...
Nobody? No clues?
I have already updated Diamond´s ROM, and nothing happened.
I have also called the HTC support in the US, and no way of getting the emails´ attachments downloaded...damn...
I have changed my ROM at least 4 times...now I'm using the 137.456.2, and the attachments still not downloading....frustrating....
Guys, this is my last posting regarding this matter...I promisse!!!
Unfortunatelly, this attachment issue that I have faced is too much for me. I have tryed to change the ROM...I've changed the settings...I've prayed the Lord and I've entered into an agreement with the Devil itself...and nothing happened.
The Diamond's behavior is not exactly what I've thought a up-to-date device should have.
Shame on HTC...that has acted such as a minor company...
Therefore, I'l have to get bach to Sony...Xpria here I come!!!!!!!!!
SOLUTION!!
Hello,
I too noticed this issue, and found this thread this evening in attempting to resolve it. GOOD NEWS – cracked it!
I had exactly the same issues as you, and I also had multiple Windows Mobile 6.1 devices to test with (including 2 x HTC Diamonds). All WM6.1 devices had the same issue, although an old WM5 device (original HTC Touch in fact) worked fine.
This led me to think it could well be a backend Exchange 2007 configuration issue - and indeed it was: basically a Exchange 2007-set policy to which only the newer devices would adhere to.
Very simple to change:
1. From your Exchange 2007 server go into the ‘Exchange Management Console’
2. Open up the ‘Client Access’ pane which is beneath the ‘Organisation Configuration’ tree
3. Right click on your defined rule (‘Default’ by, erm, default!) and click ‘Properties’
4. Go to the ‘Sync Settings’
5. You need to tick the (now rather obvious!) ‘Allow attachments to be downloaded to the device’
6. Click OK
7. FIXED!
FYI. when I first looked at this a few months ago, ie. when I first migrated my test platform over to Exchange 2007, I assumed here I was defining the default download policy for a given Windows Mobile device, ie. the same as you enter on the device (when selecting how much of a message header to load, how many days/weeks of past calendar etc).. where-as instead on further attention to detail it transpires you are simply giving permission / setting limits here in the Exchange 2007 interface and then you setup your actual preferences on the device itself.
Hope this all makes sense.. and brings an end to your sleepless nights!
Si
Nice.
Thank you Mate.
I have found this other solution, which I have apllied and worked nicelly:
"I have a 800w with Windows mobile 6.1 connecting to a 2003 Exchange
SP2 server. Everything is syncing just fine with active sync but when
I try to open a attachment I get nothing. It looks like its
downloading but never turns the icon to a real icon.
(...)
Well after another couple of hours on the phone with Microsoft we have
at least identifies the problem. The IIS server we have OMA on is
also hosting web services for Citrix. The Citrix licensing service
uses Tomcat for most of its functionality and when we disabled the
isapi_redirect.dll, the phone was able to download again. Looks like
its off to Citrix or Apache for the fix unless someone out there knows
of a fix. "
My problem was exactly the above: Citrix + WinMobile 6.1 + 2003 Exchange Server.
See ya!
How did you disable the dll?
How exactly did you disable the dll?
Did you Prohibit "Tomcat Servlet Engine" under Web Service Extension?
I found this blog that details the issue, however the link to his patched dll is broken:
http://thofmann.blogspot.com/2008/08/fixing-attachment-download-with-active.html
hmoroni said:
Thank you mate. I have just tryed this, but it also didn't worked...I'm totally lost...I just don't know what to do, and I'm really planning to smash the Diamond against my bedrooms wall....hehehehehe...
Click to expand...
Click to collapse
He he
Got the same problem. No clue?!?!?!?!?
Also need help!
hmoroni said:
Nice.
Thank you Mate.
I have found this other solution, which I have apllied and worked nicelly:
"I have a 800w with Windows mobile 6.1 connecting to a 2003 Exchange
SP2 server. Everything is syncing just fine with active sync but when
I try to open a attachment I get nothing. It looks like its
downloading but never turns the icon to a real icon.
(...)
Well after another couple of hours on the phone with Microsoft we have
at least identifies the problem. The IIS server we have OMA on is
also hosting web services for Citrix. The Citrix licensing service
uses Tomcat for most of its functionality and when we disabled the
isapi_redirect.dll, the phone was able to download again. Looks like
its off to Citrix or Apache for the fix unless someone out there knows
of a fix. "
My problem was exactly the above: Citrix + WinMobile 6.1 + 2003 Exchange Server.
See ya!
Click to expand...
Click to collapse
Hi
I have the same config as you:
Citrix + WinMobile 6.1 + 2003 Exchange Server.
I will try your idea.
Thanks

Link mail screen to outlook mail

On the TF3D sceen, is there any way to link the mail button to the outlook mail instead of the "internet" mail?
Thanks
Err... If you set up your Outlook mail.. it would work.
If you set up your Outlook Mail and KEEP the Internet Mail (as well), then you will have both of them being accessed from the TF3D mail button (two envelopes on the right, instead of one)
If you set up your Outlook Mail and DELETE the Internet Mail, then you will have one envelope on the right .. and THAT will be the one for Outlook Mail.
To set up your Outlook mail, Tap on TF3D mail button
Then tap on Inbox
Then - Menu - Tools - Options
Now, tap on Outlook E-mail and enter the settings.
I actually tried to configure the Outlook Mail account (time pass) for gmail.
I couldn't get it to work.. (for some reason - sure I did something wrong).
Tried to sync Outlook Mail with my PC using Active Sync... some certificate validity issues came up..
Then, just decided to chuck it.
Had two envelopes appearing on the side.. just went ahead and cleared up everything from the registry - related to the mail set ups and set up my Gmail as the Internet Mail again.
I have set up my Outlook, and as you can see from screenshot, it's got mail in it, however, if I delete my POP3 email, the TF3D screen shows no accounts in the mail screen...
Anyone got any idead how to link the Outlook Inbox to the TF3D Mail screen??
Your email notification icon at the top looks quite suspicious... do you have another email client (such as BB Connect or Intellisync Mobile Suite) installed? I used Intellisync before and this is the icon I received and it also wasnt appearing in TF3D.
Let me know if you are using Intellisync- there is a work-around
mkhattab said:
Your email notification icon at the top looks quite suspicious... do you have another email client (such as BB Connect or Intellisync Mobile Suite) installed? I used Intellisync before and this is the icon I received and it also wasnt appearing in TF3D.
Let me know if you are using Intellisync- there is a work-around
Click to expand...
Click to collapse
Yes, I am using Intellisync Mobile Suite....
mcvpjd3 said:
Yes, I am using Intellisync Mobile Suite....
Click to expand...
Click to collapse
It's much better than Outlook Mobile isn't it? Nice to have REAL push mail
The reason TF3D isnt working is because it only recognises Outlook Mobile and not IMS and you do not have an Outlook account setup. The workaround (I'm hoping to find a better way) is to create an Outlook account through Activesync/Mobile Device Center on your PC. I've done some tests and there is no conflict between the two.
The downside is that there is no real integration between TF3D/Outlook and IMS so IMS is essentially working in Parallel. What I am trying to figure out is how to map TF3D to IMS so that when you click the envelope it takes you to IMS and not Outlook. At least with this workaround, you will get the best of both worlds with TF3D showing you your emails and IMS giving you the real push mail functionality which Outlook lacks.
Let me know if it works for you
mkhattab said:
It's much better than Outlook Mobile isn't it? Nice to have REAL push mail
The reason TF3D isnt working is because it only recognises Outlook Mobile and not IMS and you do not have an Outlook account setup. The workaround (I'm hoping to find a better way) is to create an Outlook account through Activesync/Mobile Device Center on your PC. I've done some tests and there is no conflict between the two.
The downside is that there is no real integration between TF3D/Outlook and IMS so IMS is essentially working in Parallel. What I am trying to figure out is how to map TF3D to IMS so that when you click the envelope it takes you to IMS and not Outlook. At least with this workaround, you will get the best of both worlds with TF3D showing you your emails and IMS giving you the real push mail functionality which Outlook lacks.
Let me know if it works for you
Click to expand...
Click to collapse
Excellent. I'm now showing the envelope in the Mail TF3D screen. I presume that with this workaround, all I will ever get is the "Click to view message" message, and not the first few lines of the message that you get with a POP3 account or a proper outlook account. (see attached)
From reading your message I am also guessing you are using version 8 or 9 of IMS. I currently look after 3 servers all using varieties of version 6. I have just created a new server with version 9 which installs the "intellisync" suite of application on the device. I've tried it on an XDA Exec, XDA Orbit (and some nokia and Sony Ericsson devices). I haven't tried it on the Diamond yet. How is it on that?
mcvpjd3 said:
From reading your message I am also guessing you are using version 8 or 9 of IMS. I currently look after 3 servers all using varieties of version 6. I have just created a new server with version 9 which installs the "intellisync" suite of application on the device. I've tried it on an XDA Exec, XDA Orbit (and some nokia and Sony Ericsson devices). I haven't tried it on the Diamond yet. How is it on that?
Click to expand...
Click to collapse
Correct.
I am using version 9 which works like a charm. I work for the local operator here in Dubai and am currently one of a few internal testers for IMS before we launch it as a service. I find it to be very functional and light on resources- highly highly recommended. Beats all competition including Blackberry (I've also set it up to get a personal POP3 account in much the same way as BB Internet does)
As for how much of the message appears in the TF3D, this depends on how much you tell Outlook to download of the message- all you need is a couple of KBs at the most to get the first few lines in the envelope.
Hey guys
I'm sorry but this will be probably an off-topic and stupid question but when you receive an email on your Diamond does it look like on your pc and can you view emails that have lots of graphics in them ??
I'm really sorry but this is my first WM device and i would like to know things like that
It depends on what kind of email account you are setting up on the device. If it's an Exchange account, the server has to be running Exchange 2007 for you to get HTML email on your device. Internet Email and IMAP display HTML without any problems.
well i've been using maill2web and it just emails didn't look like they should. Maybe you can tell me where can i find a good exchange server or something like that ??
gaabrysz said:
well i've been using maill2web and it just emails didn't look like they should. Maybe you can tell me where can i find a good exchange server or something like that ??
Click to expand...
Click to collapse
Well... there's many to choose from depending on your needs and budget (not sure of any free ones but you'll probably find some out there- although possibly not because Exchange is not cheap to install or maintain). Anyway a simple Google will give you many results http://www.google.ae/search?hl=en&q=hosted+exchange&meta=
Anyone found the solution yet ?
Noticed the solution to sync to a phony account - But I would really prefer to sort this via a registry tweak or similar.
I need to roll this out to a large number of corporate users, so the phony tweak is kind of hard to roll out compared to a registry modification.
Anyone?...
Its kind of frustrating to see the number of new emails in the notification area of TF3D but not actually being able to use the TF3D envelope function.
Regards
M
Hello,
I tried to find a solution, too. But up to now without success.
Does anyone know, where TF3D gets it's information from?
Best
mawim
no link to intellisync/outlook
mawim said:
Hello,
I tried to find a solution, too. But up to now without success.
Does anyone know, where TF3D gets it's information from?
Best
mawim
Click to expand...
Click to collapse
I also had an intense view at the registry, couldn't find any link to IMS/Outlook key...
I had a phonecall with nokias tac, telling me they will release a patch to solve this problem, not only to see unread mails at the TF3D - to have the original functionality of the tf3d mailicon workin. He could not tell me when the patch
will be released but it WILL come...
...but I'm very sure it could be solved with the correct Regkey...
regards, Marq
Marqus said:
I also had an intense view at the registry, couldn't find any link to IMS/Outlook key...
I had a phonecall with nokias tac, telling me they will release a patch to solve this problem, not only to see unread mails at the TF3D - to have the original functionality of the tf3d mailicon workin. He could not tell me when the patch
will be released but it WILL come...
...but I'm very sure it could be solved with the correct Regkey...
regards, Marq
Click to expand...
Click to collapse
Sorry to drag up an old thread - I'm currently using Intellisync and would also like to use TF3D to view my emails ...
Did any kind of patch or regedit get released or worked out?
Meanwhile, I'll try the work-around above in this thread if I can work out what to do exactly.
Regards,
Gary.
Any news on this ?
Any sight of that Intellisync patch ?

Pushmail notification on all mail folders

Hi all,
It's not really a Diamond specific issue, more a Windows Mobile one, but since I'm running Direct Push on the Diamond now, I thought it would be ok to post this here.
I have Direct Push enabled (Microsoft Exchange) and it works.
I have quite a few subfolders in my 'Inbox' on the Exchange server, having Outlook sending email to the appropriate folder as they arrive, using Outlook's 'rules'.
On the Diamond (mailbox 'Outlook') I can see all those folders and I have marked them all for sync - which works.
Now the problem is that I only receive a pushmail notification (sound alert/vibration and onscreen message) for email that is not send to a subfolder by a rule, and that stays in 'Inbox'.
When I receive mail that was sent to a subfolder by rule, it get pushed to the same subfolder in the Diamond, but without any notification.
Now who's dealing with a situation like this, and knows how I can get my new email notification for all subfolders?
Thanks!!
I've got the same problem, and it is realy a problem because I've have a lot of subfolders.
Jacky
Same problem for me too... any luck figuring it out?
-Alex
I've wished for this for a long time and I know of no solution. I have rules running in Outlook to sort only messages that I don't need immediate notification of on my device. The rules to sort the others are disabled. Periodically, I manually run the other rules to sort my inbox.
I have a "different" but effective workaround for this:
Are you guys using Server side rules to move all of the e-mails to the different folders?
I set all my rules to be client (Outlook) side. So when I am at my notebook, the e-mail will be moved to the correct folders. When I am out in the field, and using my Diamond, those rules obviously don't run, so everything stays in my Inbox and I get notified of all the mails.
Back in the office, my Outlook rules will move it to the correct folders when I open Outlook.
Like I said, not the best of ways to do it, but it works for me
A probably dump question, but wanted to see if my company is running push enabled email and if is it possible to receive mail notifications on my Diamond by knowing the following: company is using Exchange Server - I can check my work email only either via Outlook client or Outlook Web Access.
From the above does it seem that I can have push email working on my Diamond? Do they have to be running some special push server for this to work.
I know I can ask this IT department, but wanted to clarify this here before I approach them.
Thanks.
@ EazyVG,
Since you're accessing email through OWA (and Outlook Client), that means your company is using MS Exchange Server(and Microsoft Direct Push, which is a part of Exchange Server).
So you can get the emails pushed on your Diamond as soon as they arrive(or any device that supports Direct Push for that matter) just by configuring an email account on your device with the settings same as of your email server.
Thanks for the info.
So, there is no solution to the topic-title issue?
Mail subfolder notification
JayRayMee.NL said:
Now who's dealing with a situation like this, and knows how I can get my new email notification for all subfolders?
Click to expand...
Click to collapse
There are several applications that you can try:
MessageNotify - Installs as Today Plugin, showing all subfoders with new e-mails
You can find it on Softpedia.
And CheckMail that claims to do the same, but the site section dedicated to the software is unavailable at the moment I was writing this post
The producer is called Magicashop
(sorry for not being able to send links to those applications, but xda forum prevents me since this is my first post)
valexyu said:
there are several applications that you can try:
Messagenotify - installs as today plugin, showing all subfoders with new e-mails
you can find it on softpedia.
And checkmail that claims to do the same, but the site section dedicated to the software is unavailable at the moment i was writing this post
the producer is called magicashop
(sorry for not being able to send links to those applications, but xda forum prevents me since this is my first post)
Click to expand...
Click to collapse
много вам хвала

Gmail and sent/reply messages

I've been trying to find a way to fix this...
Is there a way or a setting somewhere that stops the Tilt from downloading messages I send/reply or is that a setting a gmail. It is annoying when I reply to an email using the gmail web interface or with outlook on my PC, then my phone will download my mail as a new message. I don't really want to set up some sort of filter, since some times when I send an email, I will CC myself, but I am just annoyed by it downloading every single reply.
Uuuuuhhhhhhh o.k.
stop CC'ing yourself, just check your sent box... too simple or not complex enough a solution?
jiannichan said:
I've been trying to find a way to fix this...
Is there a way or a setting somewhere that stops the Tilt from downloading messages I send/reply or is that a setting a gmail. It is annoying when I reply to an email using the gmail web interface or with outlook on my PC, then my phone will download my mail as a new message. I don't really want to set up some sort of filter, since some times when I send an email, I will CC myself, but I am just annoyed by it downloading every single reply.
Click to expand...
Click to collapse
Did you read the problem or not understand it? The problem is when I reply to emails, the Tilt will download it as a new message. Where did I state that I CC myself all the time? What does checking my sent messages have anything to do with what the Tilt is downloading?
little snippy...
Pretty sure you not only said it, but now you've highlighted the fact that you sometimes CC yourself on emails sent, so yes, you would receive a copy. You would check your sent box to view messages that you have sent rather than CC'ing yourself. Mighty snippy for someone asking for help. Are you using a threaded version of Gmail? that's the only reason I could think you would receive a copy of the conversation, aside from CC'ing yourself.
If you read it, it says SOMETIMES. My problem is EVERY email reply gets downloaded. The CCs aren't a problem and not something I am complaining about. I am complaining about all replies done by me being downloaded as a new email. My response to you would have been different if you actually replied like you read it what the problem was.
updated after you posted
Trying again, are you using a threaded style of Gmail or the true Gmail website?
Not really sure. I rarely ever use the gmail website unless I am at a different computer. Most of my email comes to my phone and PC, which I remote into during work and just use Outlook to respond if I can. I'll try to explain the problem better. I apologize, just having a hectic day at work.
When someone emails me, the Tilt will download the email.
I will reply back using the tilt, or Outlook on my PC, and every once in a while, the gmail web interface. NOT CCing myself.
Tilt then downloads again, my reply and puts it in my inbox.
The only time I CC myself, is when I send out a new email that I feel is important. I do this because I like to have a copy for myself, and I empty my sent box on a weekly basis.
Also, I just did a web search on this threaded gmail thing you were talking about. It appears that is a 'feature' in gmail and it can't be disabled. It puts my replys in a 'conversation' style so it thinks that my replies are new messages and just downloads them. I guess I just have to deal with it.
More questions
Does ONLY the tilt capture all replies or do they also show up on your box at home and is this independant of from where you reply (home box or tilt)? Gmail uses a conversation view that shows reply messages as a long conversation would appear in MMS/SMS. I can't imagine that this would cause the problem but may be another piece to this puzzle.
Don't worry about my comments, I'm a smart-ass. Pretty much everyone is here to help and there are many more smart-assier (and just plain smarter) than me. Just roll with the punches and enjoy the website.
I must type slowly
I use Gmail and reply from my tilt as well, but have not had a problem. But i don't use a web app, I have gmail as a separate account that I access just like standard push-mail. What way do you use gmail?
Same problem
When I used my tilt I was having the same problem. I would send an email from my tilt (from a push account I had set up on the phone) and would receive a copy of the sent mail as a new message. I had that phone for 2 years and used various roms and could never stop it from doing so. It was very annoying to say the least. Some light on this matter would be awesome.
If I can, I just use email from the phone, or outlook on my PC if there is a large attachment. It only does it on the Tilt. My outlook on the PC is only showing up the emails from other people, and not myself. I can see on the web interface my replies though if I log on.
I have it set up on the Tilt as an account as well, so I am not using the gmail interface thru the phone. Not sure how I have it setup or if it is a seperate email software. I just click on messages and added the email account. It doesn't matter where I reply from. I also have a Yahoo account set up and it doesn't do this.
Also, the phone info:
Duttys WM6.1 build 19700
radio 1.65.14.06
I had this problem once and I was because I forget to change the "[email protected]" that I used during the initial setup back to my actual e-mail address.
I just fixed the issue. I deleted the account from the phone and recreated a new one and set it up as IMAP. I think the issue at first was because I had it set up and let the phone download the settings for me and it configured it as POP. This time, I set up everything manually and tested it out and it appears to be fine now.

MANGO issues - post update

After having updated my HTC HD7 with the Mango official build (via Zune) i noticed a couple of strange errors/bugs that didn't exist before. Let me share those with you, hoping that some of you may have found solutions to these:
1. When replying to an email, after typing some words and adding a couple of newlines, a strange ghosting appears, it looks like the keyboard on 5% transparency being overlayed on the text. Definitely a rendering bug, very annoying.
2. The copy paste icons are different, round. However, after a copy and a successful paste, the Paste icon appears half docked to the left. Before Mango, it would slide all the way to the left, i would drag it out by swiping right. ATM it just stays there, half visible. Maybe it's a new redesign? Looks awful though.
3. Emails with attachments rarely download by single tap on the attachment. It usually informs me the download couldn't complete and fails silently. After a manual resync of email, the attachments appear downloaded. It's not my exchange server, as i had the same server 1 day ago with NoDo working just fine and i also checked with the IT staff.
4. The home screen background used to display my stats and calendar immediately. Now it has a 1 second delay between powering on the device and displaying the information over the background. I immediately see the background, but it takes a while to update the stats (eg. new emails counter). Could be a redesign as well, but definitely annoying.
That it for now, let me know if you found any of these behaviours on your phones and what can be done to solve them. Thanx.
janbulane said:
After having updated my HTC HD7 with the Mango official build (via Zune) i noticed a couple of strange errors/bugs that didn't exist before. Let me share those with you, hoping that some of you may have found solutions to these:
1. When replying to an email, after typing some words and adding a couple of newlines, a strange ghosting appears, it looks like the keyboard on 5% transparency being overlayed on the text. Definitely a rendering bug, very annoying.
2. The copy paste icons are different, round. However, after a copy and a successful paste, the Paste icon appears half docked to the left. Before Mango, it would slide all the way to the left, i would drag it out by swiping right. ATM it just stays there, half visible. Maybe it's a new redesign? Looks awful though.
3. Emails with attachments rarely download by single tap on the attachment. It usually informs me the download couldn't complete and fails silently. After a manual resync of email, the attachments appear downloaded. It's not my exchange server, as i had the same server 1 day ago with NoDo working just fine and i also checked with the IT staff.
4. The home screen background used to display my stats and calendar immediately. Now it has a 1 second delay between powering on the device and displaying the information over the background. I immediately see the background, but it takes a while to update the stats (eg. new emails counter). Could be a redesign as well, but definitely annoying.
That it for now, let me know if you found any of these behaviours on your phones and what can be done to solve them. Thanx.
Click to expand...
Click to collapse
It's true... I have the same problem. So much time to release Mango update and still have problems...
I updated to Mango and none of my email works right anymore. I have an Exchange account and 3 Hotmail accounts through WP7 (I used the m.hotmail.com setting for the 3 Hotmail accounts so everything on my WP7 is EAS.)
For Exchange it appears the conversation feature is the problem. When it is enabled I am unable to delete my email from the Exchange server using WP7 (if I am having a conversation, thus a thread - if it's a single email I can.) When the conversation feature is disabled, I am unable to delete email off the Exchange server using Outlook 2010 (I have to go to OWA or my Blackberry to get the email off the server.)
For my Hotmail accounts - I am unable to receive new incoming mail with the conversation feature enabled. So I obviously disabled it. I also have my Hotmail accounts as POP3 through Outlook 2010. For each POP3 account, Under Advanced Settings I have selected, "Remove from server when deleted from 'Deleted items'" selected. After the Mango update that no longer works for Hotmail or Yahoo (I used to have Yahoo through WP7 but recently took it off.) To remove from the server from your computer you now you have to log into Hotmail/Yahoo via the website and delete it. WP7 will delete it (only if you haven't already deleted it from Outlook, thus you can't delete email from Outlook anymore) - WP7 is now the main manager of my POP3 accounts which shouldn't be the case.
When I first updated to Mango I was unable to get WP7 to delete from the server for any of my POP3 accounts or Exchange. I uninstalled and reinstalled the accounts I could, but with WP7 you can't do that with the main Hotmail Account - which led me to a reset. After the reset nothing is better. I also deleted all my accounts from Outlook 2010 and added them again. Nothing. I have this on Microsoft's forum and found out that people who use the Hotmail Connector are not having the "delete from server issue" when using Outlook 2010. I don't need the Hotmail connector as I use Exchange (I don't need or want all my stuff on a bunch of servers.)
I haven't heard of anybody else experiencing this. I have a ticket open with my Hosted Exchange provider - I know the dude that will talk to me tomorrow... I am hoping he can help me with Exchange - but to tell you the truth how??? Everything is syncing fine - I can send/receive email and my contacts and calendar sync as well. It's just getting the email to delete from their server - I shouldn't have to pick between Outlook or WP7 - both should delete.
I have thrown everything at this I can think of... calling AT&T will do nothing because they are stupid. I have a Nokia N900 a Blackberry and multiple computers (I am kind of a tech fan) and having email that should be DELETED off the server keep showing up all over the place is just not working for me. I don't want to walk away from WP7, I really like it - but I have no idea how to fix this.
Any feedback would be greatly appreciated...
(Sorry my first post is this long drawn out diatribe of email sync dysfunction - but unfortunately that is my life right now. Hoping somebody can help lift me back into the light - where I used to be when my email synced to all my devices flawlessly... life before "Mango." )
Thanks for your patience....
Sandy
(I searched for Mango problems and landed here - but didn't realize that this is HTC - I have an LG Quantum. So sorry - my bad (Hanging my head in shame right now)...
bluetooth
Bluetooth doesnt connect to my car anymore... worked perfectly before mango now it just stays at "searching..." I cant get other bluetooth devices to pick up either.

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