Database Develop

Cant Recieve Calls While on HSDPA, T-Mobile UK

Hey Every1,
While surfing the web lets say on a HSDPA connection if someone tries to call me they are automatically sent to my voicemail. I then get a text some time later saying I missed their call. The only way to solve this is to not use the internet and then disconnect the data session by clicking the h in the top bar.
Ive been searching through the forum and on the web in general and have seen this problem mentioned in regards to vodaphone but not t-mobile. In fact with t-mobile I have read that it should/does cancel the data session automatically to allow for the call or drop down to 3g so that call can be taken.
1) has anyone else experienced this problem?
2) if so is there a soloution? The only one I can think of is to disable hsdpa in the registry or set connections to cancel data connections after a small period of inactivity.
This is kind of frustrating when ure trying to find a friend and using google maps and he/she cant call get hold of u cos it keeps going to voicemail!!
Any help/other users on t-mopbie uk commenting on whether they suffer from this problem would be appreciated.
Im running standard tmobile radio (1.27.12.32)
Thanks

I'm using the 1.27.12.17 radio, and can make and receive calls when on an HSDPA connection. I'm on T-Mobile, too. Possibly change the radio and see if that makes a difference?

I get the same problem when using data on the HSDPA connection. When using 3G, the call will go through.
According to this: http://forum.xda-developers.com/showthread.php?t=321596 it is likely to be a network problem. Is it worth asking T-Mobile about this? Are people on other networks having this issue too?

Prufrock said:
I'm using the 1.27.12.17 radio, and can make and receive calls when on an HSDPA connection. I'm on T-Mobile, too. Possibly change the radio and see if that makes a difference?
Click to expand...
Click to collapse
Is that radio a standard t-mobile one or did u flash that ureself? Thanks

Did a bit of diagnosis and further reading on other info from other sites.
It appears I am not alone, and unfortunatly the information is varied some saying its networ and other the phone.
Its not just HSDPA but 3G to, if ure doing some data donwnloading it wont allow u take a call. The only way to have data and the ability to recieve calls at the same time is using standard gprs, which kind of defeats the purpose of having this phone in the first place. Here are some things i tried.
1) HSDPA ON - tried looking at some pages and whilst i was downloadin called from my other mobile to my kaiser, no luck took a while then went to voicemail. Once it finished downloading and it was inactive (but ie still up) it dropped down to 3g and accepted incoming calls. Also i tried to make a call while surfing and it worked fine. When i then rang from a 3rd phone whilst on the call i made it recieved it in hsdpa mode no probs (call waiting).
2) HSDPA OFF - Same as above to be honest not even worth dropping down as u cant even tell if it will accept calls as it just says on 3g rather than dropping down.
3) UMTS OFF - Works fine recieves data and make and recieves calls.
This is really annloying as it defeats the purpose of having this phone. Im quite happy to not surf and talk at the same time but i dont want to miss important calls. Id really like to know if any1 else is experiencing this problem and what they did about it, whether it is indeed network specific or a problem with me/all kaisers.
This also means u really cant have skype and or msn signed in all the time as it wont auto disconnect when a call comes in.
Thanks

thanutz said:
Is that radio a standard t-mobile one or did u flash that ureself? Thanks
Click to expand...
Click to collapse
Flashed it myself.

Prufrock said:
Flashed it myself.
Click to expand...
Click to collapse
Awesome...and everything is working fine on that rom? Did u have the rom I had to begin with?? Just debating whether flashign the radio rom may cure my problem
Thanks
Anil

Prufrock said:
Flashed it myself.
Click to expand...
Click to collapse
oh one last thing, when u flashed the radio rom did put a different software rom on it e.g. from t-mobile to htc original? As u had a radio file did u bother to sim unlock...how did it go...
Sounds like i might just flash the radio rom to see if it cures the problem and might aswell sim unlock it at the same time. Just curious to know ure experiences

Two links one 2 the radio u said and one to radio dump tools
http://wiki.xda-developers.com/index.php?pagename=Kaiser_Radio
http://forum.xda-developers.com/showthread.php?t=359015

Someone on T-Mobile please comment.....

Hi,
I'm on T-mobile UK, I'm on the standard WnW so dont have the HSDPA, but I did have the same problem on 3G, couldnt take calls while surfing.
It was bugging me as hell. After some research (out here and on some other forums) I tried the bandswitch app to change the band to GSM (it was on 'auto') and it worked. After a couple of days, I uninstalled bandswitch and reverted to 'auto' again and everything worked fine. I havent had problems and its been over a month now.
Regarding sim unlocking and CID unlocking, I've done that recently. I was on radio version - 1.27.12.11 and am now on 1.27.12.32
just waiting for a good stable 6.1 rom and will flash then.
hope this helps.
cheers

Thanks Koowdewil im gonna give that a try
Do u know where i can find the bandswitch app that you used???
here: ??? http://forum.xda-developers.com/showthread.php?t=286844

I emailed T-Mobile about this and here is there response:
Dear .....
I am afraid this is normal for this device. When you are browsing the web and the page has already loaded then the call will come through as normal. However if the device is still in the process of downloading the site then the call will go to voicemail. I am afraid there is no way round this issue as this is the way it has been designed by the manufacturers. Please contact us if you have any further queries. Thanks.
Regards
Stephen
T-Mobile

Yes, you could try there or just google it, danielherrero is the developer. I've heard about t-mobiles response but after switching the mode to 'gsm' for some time and then reverting back to 'auto' I havent had the problem.

Thanks so much gonna give this a try

I'm on T-Mobile UK and have flashed Duttys new 6.1 ROM and am experiencing this same issue. any ideas which is the best 6.1 compatible Radio for T-Mobile Uk?

Funnily enough I have started badgering T-mo UK about the 6.1 update already and they have started using there normal excuse of doing heavy beta testing compared to other CPs.
Typically ignoring them I am awaiting a response from my contact on the inside about the 6.1 update release....
With regards to the Call/HSDPA/3G issue I cannot say I have experienced this however 90% of the time mine is fixed to GSM lol

I've got a 3 PAYG sim and TM contract. Just tried this with 3 and call came in when streaming with realplayer and loading internet page no problem.
Same with test with TM too.
Using Duttys 6.1 with 1.64.08.21 radio.

Im on T-mobile UK with webnwalk and having no problems with this, I used a tweak to enable hsdpa/3g on continues so its always ON...
I can still recieve calls while using the inet at the same time.

Hi everybody, I am using GPRS and facing the same issue; No incoming call while GPRS is on... so any idea ?
regards

Tilt: Viewmymessage.com

Heya.
I did a little research and finally noticed that I would never get picture messages, and I heard this is a problem with the Iphone as well. But i figure with the Tilt I should be fine. Why do my picture messages not work and it directs me towards ATT's Viewmymessage.com website? Any help? Thanks everyone! -Jeff

The iPhones does not have mms capability, but the Tilt does. You should check with AT&T if everything is correctly provisioned in their system. I have a Tilt and I get picture messages fine.
Hope this helps!

bump anyone?

Jeff,
Do you know what type of messages are being sent that you cannot receive? MMS, email, other? I have no idea what viewmymessage.com is but on the front page it says...
If you received a text message directing you to this site, then someone has sent you a multimedia message.
To view your message, enter the personal password that was included in your text message.
Click to expand...
Click to collapse
When you try that does it work?
I have AT&T also and have gotten MMS messages from Verizon and AT&T users without an issue. Maybe this viewmymessage.com service is related to where the message is originating from?

Hello.
I thought is was because of their service providers as well, but I've tried with people from T-mobile, Verizon and ATT and I always received the message without the pic..
It's a MMS, so it's a picture within a txt. I was reading online how this is setup because the iphone cannot received mms, so for the iphone they created this website to view photos within the txt.. But, I cannot understand for the life of me why I cant see pictures in my text's.

Interesting. Maybe AT&T thinks you have an iPhone? Are you on their iPhone plan? Also log onto your account and make sure your phone there isn't listed as the iPhone.

sounds to me like that's what the other persons phone is sending you to. nothing to do with your tilt. Like you could have a rzr and still see the same message. i get mms fine on my tilt with at&t

Yea I'm going to have to call them. It's def not the people sending it to me. I've gone online and ATT is showing me that I have a Tilt on their website, I'm just gonna give them a ring and see whats up.

I am sure this is a provisioning issue. I just called AT&T because of this and sms not getting to my phone and it was because of the way they setup my account. I am sure you will have this fix shortly.

Figured it out I think. I have a W810I registered with ATT because the net is cheaper on that phone. I only use my tilt 4 days out of the week and just dont use net on it those 4 days, cus 30 bucks is expensive. So i opted to just use my w810i for 15 bucks a month. I remember when i called they had to change the MAE or EMI whatever number to the old sony ericson, thats why they are not appearing correctly. This will be interesting...

Punker1234 said:
Figured it out I think. I have a W810I registered with ATT because the net is cheaper on that phone. I only use my tilt 4 days out of the week and just dont use net on it those 4 days, cus 30 bucks is expensive. So i opted to just use my w810i for 15 bucks a month. I remember when i called they had to change the MAE or EMI whatever number to the old sony ericson, thats why they are not appearing correctly. This will be interesting...
Click to expand...
Click to collapse
nope thats not it. i have a tilt and att thinks i have a razr so i only pay 35 for unlimeted internet and sms adn i can send and recive mms so its on att's end. oh adn dont tell them you have a tilt or they WILL NOT HELP you trust me...they will say its becouse you are useing a pda on a media max plan

UK – T - mobile voice fading during call on a Vario III in 3g mode.

I am with T- Mobile in the UK. Now and then during a call the other party will not hear me for a little while. They tell me my voice fades in the distance then comes back. This has been happening in different regions throughout the UK.
T-mobile support advised to switch the Phone Band from Auto to GSM. Seemingly to a lesser extent the issues persist nevertheless. Not to mention I don’t get 3G in GSM mode.
T-mobile support advised this issues is known and is due to the 3G network. Allegedly happens with various headsets not VARIO III only.
Can any other T-mobile subscribers comment ?
Can the phone be forced into GSM mode during voice calls but use 3G when browsing the Internet ?

Hmmm, well I've had mine since the beginning of the year and to be honest had the exact same results, I put it down to the exact same reason as you, I then started to hold the phone with my fingers instead of the palm of my hand as a test and the problem seemed to be resolved. No more complaints about my voice fading.
When I was talking there was no way my palm was over the mic but moving the phone away from my palm seemed to work, sounds silly I know but give it a try.
Trying won't cost you anything

ckx said:
Hmmm, well I've had mine since the beginning of the year and to be honest had the exact same results, I put it down to the exact same reason as you, I then started to hold the phone with my fingers instead of the palm of my hand as a test and the problem seemed to be resolved. No more complaints about my voice fading.
When I was talking there was no way my palm was over the mic but moving the phone away from my palm seemed to work, sounds silly I know but give it a try.
Trying won't cost you anything
Click to expand...
Click to collapse
I will . I hate all this because VARIO III is the only handset that does all I need. And T-mobille have the best deals on Mobile internet...

I had another phone on my previous contract with t-mobile, calls would cut off on their own after 30 seconds, they told me to disable 3G then, apparently all the staff at that shop had been told to do the same, they could still be having trouble with it.
im on o2 now and i get the same complaints, but i did also find out it depends on how i hold the phone as mentioned above.

T-Mobile email send suddenly stopped working.

Hi all,
Anyone else experiencing problems sending mail?
Incoming works fine (I have my own settings in there - POP3 etc) but sending has recently stopped.
I use smtp.t-email.co.uk (no authentication) and it has been working fine. Doesn't matter what network connection I use.
Error: "The message(s) could not be sent. Check that you have network coverage and that your account information is correct. Then try sending again."
Any ideas guys?
Ratzz

Yeah, im getting it too.

Same - I suspect that tmobile changed something in its settings or perhaps the ISP we all use stopped accepting smtp traffic from tmobile.

There was some talk a while ago about TM UK barring smtp through smtp.t-email.co.uk if they thought you were spamming but I think they were supposed to send you a message/letter to tell you they were stopping it. Might be worth a call to customer services?

Nah i wouldnt worry too much, it happens with T-Mobile every now and then, last time it happend to me was about 2 months ago, for about 1 and a 1/2 days

RavenY2K3 said:
Nah i wouldnt worry too much, it happens with T-Mobile every now and then, last time it happend to me was about 2 months ago, for about 1 and a 1/2 days
Click to expand...
Click to collapse
Still happening --- maybe about 4 or 5 days now.
Thought it might just be me ... very surprised at the response.
I'll dig around a bit more and call T-Mobile tomorrow.

Maybe worth having a look at this on the T-Mobile site: http://www.t-mobile.co.uk/help-and-advice/phone-support/
I think you can set-up email from there.

ratzz said:
Maybe worth having a look at this on the T-Mobile site: http://www.t-mobile.co.uk/help-and-advice/phone-support/
I think you can set-up email from there.
Click to expand...
Click to collapse
Well that didn't work!

I have just started getting this problem too. I use tmobile uk and can receive ok and I am with plusnet but am sending via tmomile. It was working fine - please help.

Im afraid to say that ive had this problem for over a month now... i havent had the time to really go into things & find out the problem, so i've just been going to my gmail account thru PIE and replying to emails that way...
it would be nice if t-mob could actually not screw things up... i tried that t-mob help link... didnt work either

Same here, has been like this for 4 or 5 days now.
I deleted my POP account and set it up again, still the same problem.
This has happened to me in the past, normally resolved itself in a day or so.

Back Online.
Just to let you know it must be back online as ive been sending and receiving messages all day.

Yep, mine too - must have been down fo about a week...
What are they playing at?

Well, that didn't last long. Back to probldems...

Called T-Mobile today as problem re-appeared pretty quickly.
I was advised by technical support that I should be using smtp.t-email.co.uk (no authentication) but I have been using this anyway.
He said that there has been issues with the smtp server that they were informed were fixed today. He repeated this a couple of times.
He said to give it another 24 hours to see if things resolve.
HTH

I called T-mobile yesterday about this.
they have brought the server down as the was too much spamming going on. I explained to the support manager that this is not a good thing! I explained I had been using it for 4 years and it is splattered all over their documentation to use it and if they are now suddenly removing it, then as far as I was concerned I could terminate all 3 phones we have on the account as they are all advertised as having "Windows email" facilities. She did tell me that their department had been inundated with calls regarding this.
To cut a long stroy short she agreed to give me £5 off my Web 'n' Wlak package for 3 months, as Germany have told them it maybe down for 3 months while they reseasrch alternative solutions. She couldnt give me money off because of this exact issue as its a free service, and so she could authorise the £5 a month off it was because I couldnt utilise my Web 'n' Walk package fully.
So...call them up and say youre not happy. Explain that you cannot do something which is advertised on their website and youll get "compensation"

benktlottie said:
I called T-mobile yesterday about this.
they have brought the server down as the was too much spamming going on. I explained to the support manager that this is not a good thing! I explained I had been using it for 4 years and it is splattered all over their documentation to use it and if they are now suddenly removing it, then as far as I was concerned I could terminate all 3 phones we have on the account as they are all advertised as having "Windows email" facilities. She did tell me that their department had been inundated with calls regarding this.
To cut a long stroy short she agreed to give me £5 off my Web 'n' Wlak package for 3 months, as Germany have told them it maybe down for 3 months while they reseasrch alternative solutions. She couldnt give me money off because of this exact issue as its a free service, and so she could authorise the £5 a month off it was because I couldnt utilise my Web 'n' Walk package fully.
So...call them up and say youre not happy. Explain that you cannot do something which is advertised on their website and youll get "compensation"
Click to expand...
Click to collapse
Hmm ... thats interesting, and also a pain in the arse.
I don't see how they are receiving more spam than any other smtp server out there. Thing is, if I could use my usual smtp server that I use for work, I wouldn't mind, but this also does not work. I use the same settings as on my desktop PC and get the same error message.
It's so frustrating -- especially as this is a key feature of the PDA ... not being able to use email is worse for me than not being able to text (which was also knackered today, now resolved).
I will call back tomorrow and discuss this with them...
Thanks for the update.

Right then, its just stopped working for me again... until I put the proxy server IP address back in, then it started working again.
Can someone else try this so we rule out this being a "one off".
The address is 149.254.201.132 and http port 8080

RavenY2K3 said:
Right then, its just stopped working for me again... until I put the proxy server IP address back in, then it started working again.
Can someone else try this so we rule out this being a "one off".
The address is 149.254.201.132 and http port 8080
Click to expand...
Click to collapse
My settings are as yours are, but still no luck with it -- what a pain!

ratzz said:
My settings are as yours are, but still no luck with it -- what a pain!
Click to expand...
Click to collapse
I had the same problem with Telia here in Denmark, except that sending e-mails didn't work from day 1 with the TYTN II. So I didn't really know what was the problem - the TYTN II or the smtp server (which btw worked fine with my Treo 650). But all of a sudden, smtp started working without me changing a bit on the TYTN II. So I figured it must have been something wrong with the smtp server. Funny thing is though, while searching for the error, I downloaded a third party e-mail application (can't remember the name), and that sent e-mails through the smtp server just fine, while pocket outlook did not. Go figure!

Can I Use My Hero After I Cutt Off My Service

I have recently thought of leaving sprint because of there embarrassing services and was wondering if i can still use my hero with out a service provider??? if there was a program i could run on it?? I have so much money into my phone and would hate to not use it. i believe i can use the wifi part for data not sure?? but i want to make cals n stuff is there and type of hack i can use i am using fresh toast2.1. with a radio update. Thank You for the help. Sprint truely does not know how to run a company and man i bought my phone for full price!!!!!!!!!!!! HELP ME PLEASE

REDSCARFACE said:
I have recently thought of leaving sprint because of there embarrassing services and was wondering if i can still use my hero with out a service provider??? if there was a program i could run on it?? I have so much money into my phone and would hate to not use it. i believe i can use the wifi part for data not sure?? but i want to make cals n stuff is there and type of hack i can use i am using fresh toast2.1. with a radio update. Thank You for the help. Sprint truely does not know how to run a company and man i bought my phone for full price!!!!!!!!!!!! HELP ME PLEASE
Click to expand...
Click to collapse
The phone doesn't just stop powering on after you cancel your service.
There are some illegal things you could do to bring it to another carrier... you can always use Data on wifi. I have read of some people using it for a simple PDA/Media player when they are done with it.
I for one am 100% happy with sprints customer service and cell service. Updating the phone could have happened quicker, but hey what do you do.
They have yet to do me wrong. Best cell company I have ever worked with and a heck of a good price.
When I left Verizon and told them I was going to Sprint and told them the price, the retentions department didn't even put up a fight because they knew they couldn't touch Sprints price.
EDIT:
You may be able to use Google Voice over Wifi to place calls, but I am not sure. I doubt you would be able to recieve them since the registered phone number would be disconnected.
And my tethering with Spint is 3 times faster than it was with Verizon, and I acutally paid verizon the extra 15 a month for it....huge waste.

you could use skype to make calls over wifi
otherwise you will just have a PDA

Kcarpenter said:
You may be able to use Google Voice over Wifi to place calls, but I am not sure. I doubt you would be able to recieve them since the registered phone number would be disconnected.
Click to expand...
Click to collapse
That's a no-go Ghost Ryder. I'm currently service-less and Google Voice won't route over Wifi for calls, SMS will however. Now, if you set up the proper SIP accounts, you can use your Google Voice account through those SIPs to make and receive calls via Sipdroid. Google will pull up how-to's.
As for those lesser than legal matters, that's what I'm about to do myself. Ever done it first hand?

add144 said:
That's a no-go Ghost Ryder. I'm currently service-less and Google Voice won't route over Wifi for calls, SMS will however. Now, if you set up the proper SIP accounts, you can use your Google Voice account through those SIPs to make and receive calls via Sipdroid. Google will pull up how-to's.
As for those lesser than legal matters, that's what I'm about to do myself. Ever done it first hand?
Click to expand...
Click to collapse
Nope, but it doesn't look too complicated from what I have seen.
Depending on who you flash too MMS may recieve but not send, and Data may/not work.
Seems like some poeple are using better cut to route proxy info stuff through opera to achieve data.

I went through the same type of thing when I went from my touch pro to the hero. I still wanted to use my touch pro as a dedicated gps since at the time there werent any decent ones available on android. anyways, I had then went and set up a similar thing for making calls via the wifi using GV, sipgate, and I believe it was fring....I forget. Basically I would go on my phone browser to google voice, initiate the call from the website, then fring would ring on my touch pro and finish connecting the call. lawl, I just set up my brother's fiance's phone to do that since she is going to Germany for the summer this weekend...so she and my bro can talk for free (though she needs wifi which her dorm over there will have)
Ya, I definitely hear ya about Sprint.....it's funny, I get so so service in my house, yet about 2 miles down the road is a sprint store and as soon as I pull out onto the main drag BAAAAAM insta full signal >.<
As annoyed as I am I will not go back to verizon......way to rich for my blood LOL.

Here is a quick how to for the easiest way to accomplish the free calls thing via wifi. It's a little dated but the info is still good me thinks. The only thing is that you'd have to go to google.com/voice on your phone and (thankfully having all contacts synced to google) initiate the call/sms from there. To get it so you can actually dial out from the phone would require ALOT more configuring and can be annoying. So try this first, make sure it works and then if you want to get more jiggy with it, then figure out the whole "SIPSORCERY.com" thingy.
Good luck
http://forum.ppcgeeks.com/showthread.php?t=100470

Thank You i am going to try and run the sipdroid and google voice idea i kinda wish there was a app too pick up a wi fi signal with increase strenght so i can use my phone everywhere instead of just home and local buisnesses lol. If you have any ideas to pick up further signals or wifi everywhere let me know also if you have and more ideas on the talk for free let me know thank you.

no dice there my friend haha, here is a thought. think of the phone as a cordless phone for home also, just keep in mind that the audio quality isn't going to be 100%. There will be a delay, there will be some compression artifacts, but hey at least its a free alternative to home phone right?
EDIT: being in a strong wifi environment will DEFINITELY help with quality as it has more umph to work with

i noticed when i read the how to guide u posted thaqt airplane mode will disable the cdma radio did it work so i can keep my battery lol?

heh, not certain. like I said, it's dated stuff not sure how to have only wifi on.

Kcarpenter said:
Nope, but it doesn't look too complicated from what I have seen.
Depending on who you flash too MMS may recieve but not send, and Data may/not work.
Seems like some poeple are using better cut to route proxy info stuff through opera to achieve data.
Click to expand...
Click to collapse
Well I'm actually not switching carriers. I was on a family plan, then a divorce hits, and everyone is refusing to pay the delinquent bill - point being, my phone is tied to that account and can't be used on any other account until the bill is paid. So, I'm hoping to sprinkle some voodoo magic on my Hero, then slap it on a new account with the same carrier.

I dont see why you dont convert the phone over to cricket service (if you have it) and just pay 35 dollars for talk and web. I mean minus well right?