Anyone know why the hotmail push seems to be spotty to my phone. I will get 2 or 3 in a row, then either go 7-8 messages without receiving them, then all the sudden get them again.. or have to do a reset to get them it seems.
AT&T Tilt with windows live cab installed.
Tried several different versions of the cab, also still have that weird notification bug where it just keeps vibrating til i finally accept that I have a message sometimes.
Anyone ever come up with a fix for any of these?
No permanent solution to this issue has been found yet, however it most likely relates to the issue with the Kaiser not waking up to check email or play reminders.
I would recommend you follow the below thread for updates and try some of the suggested fixes.
http://forum.xda-developers.com/showthread.php?t=332362&page=6
I have not been able to get the Live push email working consistently on the Kaiser/Tilt at all. It worked no problem on my Hermes/8525.
Conversation with Windows Live Mobile Tech support
So I am getting really frustrated with my Windows Live Mail not working corretly on my Tilt and I decided to contact MS Tech support to see if there was anything they could recommend.
Below is the convo that I had back and forth with the Support Rep.
Windows Live Push email does not work on my HTC Kaiser Tytn II device.
In order for my Live Hotmail email to sync I have to manually initiate a sync, even though my settings are configured to deliver emails As items arrive. I have tried changing these settings around several times, but it does not make a difference.
Furthermore I receive multiple sync errors often, and most of the times when I delete an email on my device it fails to delete off the server.
I did not have these problems using Windows Live with my HTC Hermes Tytn running Windows Mobile 6.
I have also tried signing out of the Windows Live app and then signing in. I have Hard Reset my device (back to manufacturer default) and still experience the problems. I have also tried with NO 3rd party programs installed and still the push email does not sync correctly.
I have also tried different versions of the Windows Live app that are floating around the internet, such as 10.6.32.2100 and 10.6.33.600. Neither of these newer builds fixed my problem.
Is there a way to fix the issues I am having with Windows Live App push email functionality on the HTC Kaiser Tytn II?
RESPONSE 1
Thank you for contacting Windows Live Mobile Technical Support. My name is Teddy and I understand that you have issues synching your Live Hotmail on your HTC Kaiser Tytn II device. I apologize for the inconvenience. I appreciate the time you have taken to advise us of your experiences and I hope to offer as much assistance as possible.>
We have received reports from other customers experiencing similar contacts synchronization issues. Based on our investigation, this issue occurs when the Windows Live application in the device is having trouble synchronizing with the Messenger servers.
They were able to resolve this issue by doing the steps below:
A. Changing your saved Windows Live Messenger display picture.
Errors appear during synchronization when the server is experiencing difficulty fetching your saved Messenger display picture. To avoid this from happening, let's try to change your display picture to a default picture. To do this:
1. Sign in to Windows Live Messenger using a computer.
2. Change your display picture to a default picture.
3. Try to sign again on your mobile device.
B. Re-synchronize your account.
You may also need to reset your Windows Live account on your Windows Mobile-powered device by signing out and signing in again. To sign out, please refer to the instructions below:
1. On your mobile device, tap "Start" and then select "Windows Live."
2. Tap "Menu" and then "Account Options."
3. Tap "Switch account."
4. You will be prompted to confirm account switching as this action will sign you out of Windows Live, preventing you from seeing your e-mail inbox. Tap "Yes" to continue.
5. You shall be redirected to the Terms of Use screen, an indication that you are already signed out of Windows Live.
To sign back in:
1. Tap "Start" and then select "Windows Live."
3. Tap "Sign in to Windows Live."
4. Tap "Accept" on the Windows Live Terms of Use screen.
5. Enter your MSN or Hotmail e-mail address and its corresponding password.
6. Tap "Next."
7. Choose if you wish to have the Live Search bar or Windows Live services on your device's "Today" screen and tap "Next."
8. Choose of you wish to sync either Contacts and Messenger contact or e-mail (or both) with your mobile device then tap "Next" to continue.
9. Wait as your mobile device syncs with your Windows Live account. Tap "Done" when sync is complete.
10. Open Windows Live Messenger and check if your online contacts now appear as online.
The steps above should help you fix this problem. If the issue persists, we want to continue assisting you until this is resolved.
Click to expand...
Click to collapse
Trying both A and B above fixed the issue... until I did a soft reset. Then the same problems returned. So I emailed again and got the below response.
I performed the steps listed in A and B of your email (Changed Display Picture and Switch Accounts). I changed my messenger display picture to No Display Picture and signed out of Windows Live on my Tytn II and then soft reset the phone. After the phone rebooted I signed back into Windows Live.
At first this did seem to fix the problem. All of my emails started coming through (at Push speeds) and I did not encounter any sync errors. However, after I performed a soft reset on the phone, all of my problems started again. Windows Live would show sync status stuck on "Checking Internet Connectivity" even though I have network coverage and can browse the web via PIE. I would have to manually click on the sync button to get syncing started. Emails stopped coming through as push (even though I have delivery set to "As items arrive") and I started receiving sync errors again.
Below are the answers to the questions you asked.
- HTC Tytn II
- Windows Mobile 6
- Carrier: At&t Location: I am in the Dallas/Fort Worth Texas area - zip 76262
- *****@hotmail.com
- yes it happens on any Windows Live account
- currently the version of Windows Live on my device is 10.6.33.600, although I have tried the original build (can't remember #) that came on my device along with build 10.6.32.2100. All versions have had the same problem on my device.
I appreciate your help and look forward to hearing a solution to this issue. I pay the $19.99/year fee for premium Hotmail/Live mail features and use this email as my primary email and contact manager. I really need this program to work on my device.
RESPONSE 2
Thank you for writing back to Windows Live Mobile Technical Support. My name is Teddy. I understand that you still have issues synching your Live Hotmail on your HTC Kaiser Tytn II device. I apologize for the inconvenience.
We received feedback from a few customers experiencing similar issues. We are currently looking into the reason why this is occurring, and our product team is engaging additional resources to locate and isolate what is causing the issue. The details you included in your email will be very helpful to our investigation.
At this time, there is no definite timeframe for a resolution yet. However, we wanted to let you know that this is definitely our top-most priority. Thank you for your patience while we work on a solution.
We appreciate your continued support as we strive to provide you with the highest quality service available. Thank you for using Windows Live Mobile Technical Support.
Click to expand...
Click to collapse
So at least MS is aware of the problem and hopefully a newer build of WL will leak onto these boards soon that includes a fix.
ive been haveing the same sync failure problems when i try to sync my email through windows live. ive found a temporary fix by logging into messenger first then doing a send recieve with windows live mail. it then syncs my email folders correctly. so Ive discovered it will only sync when messenger is showing logged in.
BTW I'm a Beta Tester for windows live messenger and the last build was in july, there hasnt been one since. I will give more feedback on the beta feedback this evening
Related
Does anyone have Windows Live working correctly on their Tilt or TyTn II????
UPDATE 01/15/2008
Ok I am resurrecting this issue as I still can not get any version of Windows Live to run reliably on my Tilt! Does anyone have a .cab install of WL (any version) that pushes Hotmail consistently????
Original Post:
I have been trying to get Windows Live working on my Tilt for the past 72 hours and I am totally stumped.
I have been able to sync my email, contacts and even log on to messenger, but for some reason Windows Live keeps getting stuck in the Checking Internet connectivity step on the sync screen. When I soft reset my Tilt, WL will keep saying Checking Internet connectivity until I force a send and receive. It then throws up a sync error (with no error message), but appears to successfully sync. Then it sometimes pushes email as it should for a few minutes, but then gets stuck in Checking Internet connectivity again.
I had this issue running the stock HTC ROM and austinsync's BigStorage w/ PIE fix ROM on my Tilt. I have used the At&t connection settings from HTC Connection Setup tool both Media Net (w/ and w/ out Proxy) and ISP.Cingular. I have also used a Cingular Network Cab file that I used with my 8525.
All other applications are getting internet connections no problem (including Live Search - the mapping program).
I have tried messing with the GPRS Always on Reg tweaks [ HKLM\Comm\ConnMgr\Providers\{7C4B7A38-}\Connections\|gprs connection name (my Isp/MediaNet} \AlwaysOn = 1 (DWORD decimal) ] , but that has not fixed the problem.
I have tried WL versions 10.6.0033.600 and 10.6.32.2100 along with whatever version came on the HTC stock ROM.
Does anyone have Windows Live working on their Kaiser??? If so, what Device, ROM, and Carrier are you using??
So no one has Windows Live working correctly on a Kaiser????
I have been using WL version 10.6.0033.600 on my Hermes with no problem at all. I even spent the last hour pouring over the registry of my 8525 and comparing it to the Tilt, but I could really use some help looking for a solution.
mines is working.. I'm using a Kaiser with BigStorage w/ PIE fix ROM with T-mobile service.. It was working with stock rom also.. I've used stock windows live and Windows Live 10.6.32.2100.. both worked fine.
So WL is working fine on T-mobile(US??). I am really starting to think this is an issue with the At&t network/proxy.
Anyone on At&t network have WL working correctly??
edit
By working correctly, I actually mean Pushing emails as they arrive. I am able to manually pull emails down, but I am trying to get the WL push email functionality working on the Tilt over At&t.
I am using build 10.6.32.2100 on AT&T with a Tilt and everything including push email is working for me. I am running the HTC ROM.
rkorzuch said:
I am using build 10.6.32.2100 on AT&T with a Tilt and everything including push email is working for me. I am running the HTC ROM.
Click to expand...
Click to collapse
Did you use the HTC Connection Setup tool to configure your network settings, or enter them manually? Also, are you using the proxy or is it disabled?
njmarchetti said:
So WL is working fine on T-mobile(US??). I am really starting to think this is an issue with the At&t network/proxy.
Anyone on At&t network have WL working correctly??
edit
By working correctly, I actually mean Pushing emails as they arrive. I am able to manually pull emails down, but I am trying to get the WL push email functionality working on the Tilt over At&t.
Click to expand...
Click to collapse
If you look through these forums, there's a pretty long thread of people who have issues with their device not waking up to pull down emails.
In short, if you turned off your screen by tapping the side power button (instead of letting the screen turn off on its own), the device will not reliably wake up for either timed email pulls or push email.
I discovered this with push Hotmail - never had a successful push with the device manually hibernated, but push worked fine if the device was on.
I stopped using Windows Live because it had LOTS of issues when the device was in an area with bad/no coverage, it would make my Tilt EXTREMELY sluggish and unresponsive with that little color wheel appearing every few seconds if I had login information recorded and the phone was not in good coverage. Windows Live even pulled the phone out of flight mode to try and make a connection at least once, I wouldn't want that happening on a plane!
I let the network wizard setup the connection but edited the ISP connection to use the wap.cingular access point. Windows Live works for me with either the medianet w/ proxy or the isp connection
Yeah WL is definitely not the most reliable application to begin with, but I finally had it working like a charm with my 8525 runnning vp3G's ROMs.
Now on the Tilt I can't even get it to push email when the device is on and has a full connection.
The fact that WL is constantly stuck in the Checking Internet Connectivity step leads me to believe that there is some issue with WL opening up my Data connection on the Tilt. I have absolutely no issue connecting with PIE or Live Search.
Unfortunately I use Windows Live to manage all my emails and contacts, so I am pretty much stuck with trying to make it work on the Tilt or take it back.
I have the stock rom for the tytn 2, nothing altered, and my WL works without any problems when set as push mail and disdplay as full html format, if using it in hotmail, the ppc will default it to a simplified version.
kms
Windows Live Search working fine on my Tilt reflashed to HTC on ATT
I am also having the problem with it grabbing my email as it comes in.
RacerX10 said:
Windows Live Search working fine on my Tilt reflashed to HTC on ATT
Click to expand...
Click to collapse
same here. no problems.
WL is not even letting me log on! It says my user name or password is incorrect and its not because I checked by logging on in hotmail.com on my desktop.
just to clarify, I am having connection problems with Windows Live, the hotmail/messenger application, NOT Live Search the mapping application available from wls.live.com .
I have been having much better luck with Push email coming through since using the Connection Setup tool again to reset my network settings and disabling the Media Net proxy. Hopefully this keeps up tomorrow.
is it possible to have window live to push FEW email accounts at the same time?
CorruptedSanity said:
WL is not even letting me log on! It says my user name or password is incorrect and its not because I checked by logging on in hotmail.com on my desktop.
Click to expand...
Click to collapse
is this in the push mail message section, did you set it up manually or automatic?
either way it's won't work, even if you put in all the correct settings. You will need to go into the start/program then click the windows live icon and set up from there and have ticked the sync email, once completed setting, you will need to log into msn messager, then soft reset afterwards.
now window live hotmail should show up in the push mail section.
after many trys and error, i can confirmed it works for me.
hope this helps.
kms
All I did was select the WL icon and then log on.
Im not sure what you mean by sync mail and so on.
Ive done this:
Start > programs > windows live (icon) > clicked on Sign in to Windows Live > Accept user agreement (I do) and then at the screen where I need to input my user and password I get the error about mismatched username and/or password.
The Options and Account options menus are grayed out (not able to select).
I get this error
Sign-in Failure
Either the user name or the password you entered is invalid. Please try again.
Click to expand...
Click to collapse
@CorruptedSanity
I metioned this in another thread, but are you sure you have the correct keypad layout?
For example if you have a Tilt and flashed an HTC Rom, your keyboard layout will not match the letters/symbols printed on your keyboard. The same would be true if you flashed a TyTn II with a Tilt Rom. You could check by typing your password into pocket Word and making sure it is correct.
The only other thing I can think of is to make sure your date and time is set correctly. Windows Live has some issues logging on if the date and time on your device do not match the WL Server.
What ROM are you running?
Did not flash my rom! Straight out of the box TyTN II (unlocked).
Ive been typing a whole lot and nothing seems out of place.
How do I know which time WL is on?
How do I check which rom im running?
I use my hotmail all the time, and have been using it on my Diamond for the last 4 months successfully.
Yesterday I logged into Hotmail on my PC and I got a message about Hotmail has changed... better layout etc - but since this I can't get it to work on my Diamond.
I go to www.hotmail.com and then enter my user and password. I get the inbox screen, but it never fully loads (the green bar is about 1/3rd of the way). I can see my new messages in the inbox, but if I click on them nothing happens. Can someone else try this and tell me if its just coincidently collided with my update to the new Dutty 2.8 ROM - or have Microsoft added Flash content into the Hotmail page or something?
I've also tried Opera Mini - which is exactly the same making me think its not my Dutty ROM.
I'll be a bit miffed if I can't check my Hotmail anymore on my Diamond, as its one of the main things I need an 'internet' phone for.
Right... I've now set up the Windows Live application - so that my Hotmail comes into my Outlook. It seems to work well, but when I do a Send/Recieve from within Outlook it connects via my GPRS / 3G rather than my Wi-Fi (which is connected at the time).
If I do a sync from within the Windows Live app, it syncs by Wi-Fi.
Its a bit annoying as I just got a message with a 2mb attachment. I try to open it, and even though I'm connected by Wi-Fi, it still tries to downlaod the attachment by GPRS!
I've looked through all the settings, but can't see anything? Any ideas?
I've just tried it and got similar results; I got the "we've changed the design a bit" message then my inbox loaded up fine, but I could click on any of my email messages. It was like the page just wasn't registering the clicks at all.
It's not a complete killer for you though as you can access your Hotmail inbox using the Windows Live application on the Diamond which, as I understand it, will skip the web interface entirely.
EDIT: Sorry dude, I was still typing when you made your second post so I didn't notice that you'd already found the Windows Live app. I don't use it myself so can't offer any help with the issues you're having there.
Medulla said:
I've just tried it and got similar results; I got the "we've changed the design a bit" message then my inbox loaded up fine, but I could click on any of my email messages. It was like the page just wasn't registering the clicks at all.
Click to expand...
Click to collapse
Thanks for trying it. I don't know what they've done in their changes, but its pretty annoying!
I'm probably better using the Windows Live program anyway as it will be quicker anyway. Its just annoying that it wants to connect to GPRS instead of using my Wi-Fi!
made a post in the general section as it seems to affect other WMs aswell?
http://forum.xda-developers.com/showthread.php?t=443203
Ive been fiddling with the messenger on my diamond, and am having some problems.
It seems to connect ok, but it doesnt show any of my contacts up as online.
Then all of a sudden one contact will come online then go offline again.
And i cant chat at all - it says message could not be delivered.
It seems that my internet connection is not staying active all the time - is there a way to configure it so it does? Or doe anyone else have any ideas?
Im in Australia by the way on the Telstra network.
Thanks
ITs ok, i found the problem....
http://www.htc.com/uk/faqs.aspx?p_id=133&cat=0&id=8186
-------SOLUTION 1
This comes from an HTC Blog with users trying to solve the problem, i'll paste just the comments:
hi, this link for download http://serre.f.free.fr/mobile/pocketpc_WLM.exe for my work fine.
The link above fixed my problem by checking my version and doing a upgrade.
This fixed it for me too. The file is actually an "official" Microsoft signed installer. Not knowing the website, I was a bit hesitant to install it but after running it, I found it was from Microsoft.
Thank you (Obrigado), I had been trying to download a fix from the htc home page with out luck. Your link worked perfectly well.
--------
------------SOLUTION 2
another alternative this comes directly from HTC site faq section... note that from all their faqs, there is a top ten faqs, and this stuff regarding messenger is at the top of the list of the top ten faq for HTC, this let you all understand how the problem is big and common (for those who use messenger for business).
"
When I use Windows Live Messenger, I cannot see any friends online.
First of all, please make sure that the clock's Home setting is correctly set to the date and time of your area. Then, make the Visiting area's date and time setting the same as the Home setting. When you are online in Windows Live Messenger, do the following: 1. Tap Menu > Change appearance. 2. Tap Menu > Account options. 3. Tap Switch account and login again."
------
------SOLUTION 3
Last there is another update file that comes directly from microsoft support center
http://support.microsoft.com/default.aspx/kb/943824/en-us
---------
------SOLUTION 4
Other people says that you have to delete all your contacts on the phone, storing them online on the sim, and then you have to switch your messenger account and reconnect.
------
-----SOLUTION 5
Well. I have the same issue. I discovered that problem is related to a conflict with another application I had installed; GoodLink service.
-----
--------SOLUTION 6
this comes directly from a microsoft email for a user who asked how to solve the problem:
A. Re-synchronize your account.
You may need to reset your Windows Live account on your Windows Mobile-powered device by signing out and signing in again. To sign out, please refer to these instructions:
1. On your mobile device, tap "Start" and then select "Windows Live."
2. Tap "Menu" and then "Account Options."
3. Tap "Switch account."
4. You will be prompted to confirm account switching as this action will sign you out of Windows Live, preventing you from seeing your e-mail inbox. Tap "Yes" to continue.
5. You shall be redirected to the Terms of Use screen, an indication that you are already signed out of Windows Live.
To sign back in and re-synchronize your account:
1. Tap "Start" and then select "Windows Live."
3. Tap "Sign in to Windows Live."
4. Tap "Accept" on the Windows Live Terms of Use screen.
5. Enter your MSN or Hotmail e-mail address and its corresponding password.
6. Tap "Next."
7. Choose if you wish to have the Live Search bar or Windows Live services on your device's "Today" screen and tap "Next."
8. Choose if you wish to sync either Contacts and Messenger contact or e-mail (or both) with your mobile device then tap "Next" to continue.
9. Wait as your mobile device syncs with your Windows Live account. Tap "Done" when sync is complete.
10. Open Windows Live and check if you are now able to synchronize your account.
B. Verify the size and amount of folders in the inbox.
Please check if the contents are not too large. You may try to delete or archive some of your e-mails and see if this resolves the problem. Due to the carrier, signal strength and mailbox size, there appears to be a limitation.
C. Set up a new Windows Live account and try to reproduce the issue.
We would like to determine whether you are unable to synchronize Hotmail folders due to specific folder structure or contents by attempting synchronization again with empty or unaltered folders.
D. Install a hotfix.
You may also try fixing the problem by installing a hotfix found in this page:
http://support.microsoft.com/default.aspx/kb/943824/en-us
The hotfix is originally intended for Windows Live Messenger (for Windows Mobile 6) contacts issues but there have been customers who were able to resolve Hotmail synchronization problems by installing the hotfix in their Windows Mobile devices.
E. Empty or re-arrange the contents of the inbox.
Try to remove all items from the inbox, delete them or place them in a folder that does not synchronize and try again. If other folders are enabled for synchronization, you will need to do the same with those folders as well or else disable synchronization for all folders except the inbox.
The steps above should help you fix this problem. If the issue persists, we want to continue assisting you until this is resolved. In order to investigate this further, please reply with the following information:
- What is the complete name and version of your mobile device?
- Do you have a Windows Mobile 6 or Windows Mobile 5 OS (Operating System) on your phone?
- Who is your carrier and where are you located?
- What is the MSN or Hotmail account that is experiencing this contacts issue?
- Does the same thing happen if you sign in to a different Hotmail account?
- What is the exact version of the Windows Live application on your device?
To get the version of your Windows Live application, please do the following:
1. On a Windows Mobile device, tap on "Start", and then select "Windows Live."
2. Once the Windows Live application opens, tap on the "Menu" (found at the bottom-right side) and the select "About."
You will be prompted with information similar to this:
Windows Live for Windows Mobile
Version:
10.6.0026.1400
Microsoft
We appreciate your continued support as we strive to provide you with the highest quality service available. Thank you for using Windows Live Mobile.
--------
-------SOLUTION 7
For some other people worked just installing vaio's link to 1400 wlm bild in this thread:
http://forum.xda-developers.com/showthread.php?t=312922&page=2
--------
--------SOLUTION 8
This is a solution posted by attakorn on xda
http://forum.xda-developers.com/showthread.php?t=438877
--------
I have other "problem" regards to Windows Live.
Generaly it's working, but only with UINTERNET connection, and only if I define UINTERNET in the second connection in setting>>connection>>Connection.
It always connect to UINTERNET (or as define in the second connection)
but never to the main connection even while using WiFi..
I didn't find any setting to change this lame connection for Windows Live , Any idea ?
I think (I m not sure) due it trying to sync , so it needs "my work network" , but in fact
I sync to regular Outlook at work (Push mail) , and I need the Windows Live just for Messenger, and I don't need the email account (hotmail) to sync at all...( it in manual instead auto)
Windows Live version: 10.6.0039.1300
ROM: 1.93.456.2
RADIO: 25.05
Hi!
I've had a very annoying problem for quite a while now.
I can't logon to Messenger on my Diamond Touch. I also can't sync my MSN contacts (all my MSN contacts are gone from the phonebook).
I don't know exactly when the problems started, but I do know that I did install the updated ROM (original from HTC) and I do think it might've been after that..
Connectivity on the phone is fine except for this. I can browse the web, sync my mail, use skype whatever.
When I try to logon to Messenger, I only get the error "A serverproblem occured, please try again later".
What's funny though is that I do get disconnected from messenger if I have it online on my PC when I try to connect with the phone.
I've got Windows Live v. 10.6.0039.1300
and my current ROM version is 1.93.774.3 SVE
If anyone know what this problem might be caused by, please tell me. This is so annoying
Thanks,
Anton
-------SOLUTION 1
This comes from an HTC Blog with users trying to solve the problem, i'll paste just the comments:
hi, this link for download http://serre.f.free.fr/mobile/pocketpc_WLM.exe for my work fine.
The link above fixed my problem by checking my version and doing a upgrade.
This fixed it for me too. The file is actually an "official" Microsoft signed installer. Not knowing the website, I was a bit hesitant to install it but after running it, I found it was from Microsoft.
Thank you (Obrigado), I had been trying to download a fix from the htc home page with out luck. Your link worked perfectly well.
--------
------------SOLUTION 2
another alternative this comes directly from HTC site faq section... note that from all their faqs, there is a top ten faqs, and this stuff regarding messenger is at the top of the list of the top ten faq for HTC, this let you all understand how the problem is big and common (for those who use messenger for business).
"
When I use Windows Live Messenger, I cannot see any friends online.
First of all, please make sure that the clock's Home setting is correctly set to the date and time of your area. Then, make the Visiting area's date and time setting the same as the Home setting. When you are online in Windows Live Messenger, do the following: 1. Tap Menu > Change appearance. 2. Tap Menu > Account options. 3. Tap Switch account and login again."
------
------SOLUTION 3
Last there is another update file that comes directly from microsoft support center
http://support.microsoft.com/default.aspx/kb/943824/en-us
---------
------SOLUTION 4
Other people says that you have to delete all your contacts on the phone, storing them online on the sim, and then you have to switch your messenger account and reconnect.
------
-----SOLUTION 5
Well. I have the same issue. I discovered that problem is related to a conflict with another application I had installed; GoodLink service.
-----
--------SOLUTION 6
this comes directly from a microsoft email for a user who asked how to solve the problem:
A. Re-synchronize your account.
You may need to reset your Windows Live account on your Windows Mobile-powered device by signing out and signing in again. To sign out, please refer to these instructions:
1. On your mobile device, tap "Start" and then select "Windows Live."
2. Tap "Menu" and then "Account Options."
3. Tap "Switch account."
4. You will be prompted to confirm account switching as this action will sign you out of Windows Live, preventing you from seeing your e-mail inbox. Tap "Yes" to continue.
5. You shall be redirected to the Terms of Use screen, an indication that you are already signed out of Windows Live.
To sign back in and re-synchronize your account:
1. Tap "Start" and then select "Windows Live."
3. Tap "Sign in to Windows Live."
4. Tap "Accept" on the Windows Live Terms of Use screen.
5. Enter your MSN or Hotmail e-mail address and its corresponding password.
6. Tap "Next."
7. Choose if you wish to have the Live Search bar or Windows Live services on your device's "Today" screen and tap "Next."
8. Choose if you wish to sync either Contacts and Messenger contact or e-mail (or both) with your mobile device then tap "Next" to continue.
9. Wait as your mobile device syncs with your Windows Live account. Tap "Done" when sync is complete.
10. Open Windows Live and check if you are now able to synchronize your account.
B. Verify the size and amount of folders in the inbox.
Please check if the contents are not too large. You may try to delete or archive some of your e-mails and see if this resolves the problem. Due to the carrier, signal strength and mailbox size, there appears to be a limitation.
C. Set up a new Windows Live account and try to reproduce the issue.
We would like to determine whether you are unable to synchronize Hotmail folders due to specific folder structure or contents by attempting synchronization again with empty or unaltered folders.
D. Install a hotfix.
You may also try fixing the problem by installing a hotfix found in this page:
http://support.microsoft.com/default.aspx/kb/943824/en-us
The hotfix is originally intended for Windows Live Messenger (for Windows Mobile 6) contacts issues but there have been customers who were able to resolve Hotmail synchronization problems by installing the hotfix in their Windows Mobile devices.
E. Empty or re-arrange the contents of the inbox.
Try to remove all items from the inbox, delete them or place them in a folder that does not synchronize and try again. If other folders are enabled for synchronization, you will need to do the same with those folders as well or else disable synchronization for all folders except the inbox.
The steps above should help you fix this problem. If the issue persists, we want to continue assisting you until this is resolved. In order to investigate this further, please reply with the following information:
- What is the complete name and version of your mobile device?
- Do you have a Windows Mobile 6 or Windows Mobile 5 OS (Operating System) on your phone?
- Who is your carrier and where are you located?
- What is the MSN or Hotmail account that is experiencing this contacts issue?
- Does the same thing happen if you sign in to a different Hotmail account?
- What is the exact version of the Windows Live application on your device?
To get the version of your Windows Live application, please do the following:
1. On a Windows Mobile device, tap on "Start", and then select "Windows Live."
2. Once the Windows Live application opens, tap on the "Menu" (found at the bottom-right side) and the select "About."
You will be prompted with information similar to this:
Windows Live for Windows Mobile
Version:
10.6.0026.1400
Microsoft
We appreciate your continued support as we strive to provide you with the highest quality service available. Thank you for using Windows Live Mobile.
--------
-------SOLUTION 7
For some other people worked just installing vaio's link to 1400 wlm bild in this thread:
http://forum.xda-developers.com/showthread.php?t=312922&page=2
--------
--------SOLUTION 8
This is a solution posted by attakorn on xda
http://forum.xda-developers.com/showthread.php?t=438877
--------
Note: I tried all the previous stuff, nothing solved the problem for me but for all other people it solved the problem, so, just try those stuff and see how it goes... note that the first solution should be the best. Maybe i have just some software incompatibility, but at least you all with the problem can try the solutions and report the results.
Wow, thanks.
I will try all these out today and report back once I've done
Sadly none of the steps solved the problem (
After having updated my HTC HD7 with the Mango official build (via Zune) i noticed a couple of strange errors/bugs that didn't exist before. Let me share those with you, hoping that some of you may have found solutions to these:
1. When replying to an email, after typing some words and adding a couple of newlines, a strange ghosting appears, it looks like the keyboard on 5% transparency being overlayed on the text. Definitely a rendering bug, very annoying.
2. The copy paste icons are different, round. However, after a copy and a successful paste, the Paste icon appears half docked to the left. Before Mango, it would slide all the way to the left, i would drag it out by swiping right. ATM it just stays there, half visible. Maybe it's a new redesign? Looks awful though.
3. Emails with attachments rarely download by single tap on the attachment. It usually informs me the download couldn't complete and fails silently. After a manual resync of email, the attachments appear downloaded. It's not my exchange server, as i had the same server 1 day ago with NoDo working just fine and i also checked with the IT staff.
4. The home screen background used to display my stats and calendar immediately. Now it has a 1 second delay between powering on the device and displaying the information over the background. I immediately see the background, but it takes a while to update the stats (eg. new emails counter). Could be a redesign as well, but definitely annoying.
That it for now, let me know if you found any of these behaviours on your phones and what can be done to solve them. Thanx.
janbulane said:
After having updated my HTC HD7 with the Mango official build (via Zune) i noticed a couple of strange errors/bugs that didn't exist before. Let me share those with you, hoping that some of you may have found solutions to these:
1. When replying to an email, after typing some words and adding a couple of newlines, a strange ghosting appears, it looks like the keyboard on 5% transparency being overlayed on the text. Definitely a rendering bug, very annoying.
2. The copy paste icons are different, round. However, after a copy and a successful paste, the Paste icon appears half docked to the left. Before Mango, it would slide all the way to the left, i would drag it out by swiping right. ATM it just stays there, half visible. Maybe it's a new redesign? Looks awful though.
3. Emails with attachments rarely download by single tap on the attachment. It usually informs me the download couldn't complete and fails silently. After a manual resync of email, the attachments appear downloaded. It's not my exchange server, as i had the same server 1 day ago with NoDo working just fine and i also checked with the IT staff.
4. The home screen background used to display my stats and calendar immediately. Now it has a 1 second delay between powering on the device and displaying the information over the background. I immediately see the background, but it takes a while to update the stats (eg. new emails counter). Could be a redesign as well, but definitely annoying.
That it for now, let me know if you found any of these behaviours on your phones and what can be done to solve them. Thanx.
Click to expand...
Click to collapse
It's true... I have the same problem. So much time to release Mango update and still have problems...
I updated to Mango and none of my email works right anymore. I have an Exchange account and 3 Hotmail accounts through WP7 (I used the m.hotmail.com setting for the 3 Hotmail accounts so everything on my WP7 is EAS.)
For Exchange it appears the conversation feature is the problem. When it is enabled I am unable to delete my email from the Exchange server using WP7 (if I am having a conversation, thus a thread - if it's a single email I can.) When the conversation feature is disabled, I am unable to delete email off the Exchange server using Outlook 2010 (I have to go to OWA or my Blackberry to get the email off the server.)
For my Hotmail accounts - I am unable to receive new incoming mail with the conversation feature enabled. So I obviously disabled it. I also have my Hotmail accounts as POP3 through Outlook 2010. For each POP3 account, Under Advanced Settings I have selected, "Remove from server when deleted from 'Deleted items'" selected. After the Mango update that no longer works for Hotmail or Yahoo (I used to have Yahoo through WP7 but recently took it off.) To remove from the server from your computer you now you have to log into Hotmail/Yahoo via the website and delete it. WP7 will delete it (only if you haven't already deleted it from Outlook, thus you can't delete email from Outlook anymore) - WP7 is now the main manager of my POP3 accounts which shouldn't be the case.
When I first updated to Mango I was unable to get WP7 to delete from the server for any of my POP3 accounts or Exchange. I uninstalled and reinstalled the accounts I could, but with WP7 you can't do that with the main Hotmail Account - which led me to a reset. After the reset nothing is better. I also deleted all my accounts from Outlook 2010 and added them again. Nothing. I have this on Microsoft's forum and found out that people who use the Hotmail Connector are not having the "delete from server issue" when using Outlook 2010. I don't need the Hotmail connector as I use Exchange (I don't need or want all my stuff on a bunch of servers.)
I haven't heard of anybody else experiencing this. I have a ticket open with my Hosted Exchange provider - I know the dude that will talk to me tomorrow... I am hoping he can help me with Exchange - but to tell you the truth how??? Everything is syncing fine - I can send/receive email and my contacts and calendar sync as well. It's just getting the email to delete from their server - I shouldn't have to pick between Outlook or WP7 - both should delete.
I have thrown everything at this I can think of... calling AT&T will do nothing because they are stupid. I have a Nokia N900 a Blackberry and multiple computers (I am kind of a tech fan) and having email that should be DELETED off the server keep showing up all over the place is just not working for me. I don't want to walk away from WP7, I really like it - but I have no idea how to fix this.
Any feedback would be greatly appreciated...
(Sorry my first post is this long drawn out diatribe of email sync dysfunction - but unfortunately that is my life right now. Hoping somebody can help lift me back into the light - where I used to be when my email synced to all my devices flawlessly... life before "Mango." )
Thanks for your patience....
Sandy
(I searched for Mango problems and landed here - but didn't realize that this is HTC - I have an LG Quantum. So sorry - my bad (Hanging my head in shame right now)...
bluetooth
Bluetooth doesnt connect to my car anymore... worked perfectly before mango now it just stays at "searching..." I cant get other bluetooth devices to pick up either.