Software incompatibility can cause your AT&T Tilt (HTC 8925) screen to go "Black", without the ability to perform and can render the phone useless.."briking your tilt"
The following fix will return the phone to factory specs only if you were using AT&T ROM. This fix is NOT tested on Other ROMS:
1. Remove your SIM card.
2. Remove your Micro SD Card.
3. Do a Soft Reset.
4. Immediately when the black screen appears, press and hold the On/Off side button ( hold for 25-30 seconds ).
5. Wait for 1 to 2 minutes, until a message appears on its own, saying that the phone reboot is non-functioning due to installing incompatible software. It also asks you if you want to re-set the phone to original factory settings to press "send" ( They mean the button with the green phone picture on it on the bottom of the phone), or press any button to cancel the process.
6. Press the button with the picture of the green phone.
7. Wait for 2-5 minutes and the phone will re-set itself to factory specs.
8. Phone will shut down itself. Turn it on normally and start fresh.
Good luck!
I found this out the hard way. We should start a list of software that does it, heres the first that I found will black screen your tilt, do NOT use this.
Levenums taskbar battery meter
http://forum.xda-developers.com/showthread.php?t=277790
You will black screen and lose everything with it as I found out twice on my tilt. It loads at widows startup during the windows screen.
Another non compatible program!
please note that if you install "arabizer13bn277.exe" or any of its product on your Tilt YOU WILL brick the device and you will need to re-set it to factory ROM.
if u do factory rest
we will loose all the phone nos & information of contact
Im not able to sycn & save Telephone nos & notes on induvisale nos
How else can i save nos on comp
or should i get a new phone & then ask AT&T phone people to help me set it on the new phone
Please help
While this won't BLSOD (BLack Screen Of Death) your Tilt, it will definitely kill your GPS and should be avoided at all costs - Map4PDA.
If you install it and run it, it starts searching for your GPS and eventually hangs, requiring a soft reset to recover use of the phone. After a soft reset, the GPS no longer works. Too bad there isn't an option to manually specify GPS settings because it's a sweet GPS mapping program ala Google Maps that can switch between MS Live!, Google and Yahoo maps (plus one or two others I think...).
Man i hope this works!!!!
I got the black screen from flashing wm6.1 from htc e-club site. The new OS came up fine but when I restored my files with Sprite (only because PIM back up log couldn be found on memory card) the annoying Att animation starts but when the WM6.1 screen is supposed to come up screen goes black. Tilt WILL NOT hard reset with soft keys and stylus! I even attempted to re-flash 6.1 in hopes for a hard reset that way, but usb is even un-responsive! If this black screen reset you posted works, be looking for a donation from me!!!
Any other tips or suggestions would be greatly appreciated! I am new to all of this...but I have read, and read, and searched, and read, and have learned a good bit. But now I need HELP PLEASE!
rednekvolfan said:
I got the black screen from flashing wm6.1 from htc e-club site. The new OS came up fine but when I restored my files with Sprite (only because PIM back up log couldn be found on memory card) the annoying Att animation starts but when the WM6.1 screen is supposed to come up screen goes black. Tilt WILL NOT hard reset with soft keys and stylus! I even attempted to re-flash 6.1 in hopes for a hard reset that way, but usb is even un-responsive! If this black screen reset you posted works, be looking for a donation from me!!!
Any other tips or suggestions would be greatly appreciated! I am new to all of this...but I have read, and read, and searched, and read, and have learned a good bit. But now I need HELP PLEASE!
Click to expand...
Click to collapse
If you have a HardSPL, re-flash your Radio to a newer version. That can fix a black screen if you just upgraded your ROM. Just remember that you may need to try a few before it finally works.
Cant flash anything til I get it to reset.
As of now the phone is TOTALLY bricked! My pc doesn't even recognize it when I plug in usb. Really I'm getting two different screens. one is lit up but black, and the other is bars going down the screen Blk-white-blk-white...
I'm gonna try the steps above when I get home n pray for a miracle! I just had the screen replaed a month ago. I hate to lose her all over again! 8525n it for now!
I got the black screen from flashing wm6.1 from htc e-club site. The new OS came up fine but when I restored my files with Sprite (only because PIM back up log couldn be found on memory card) the annoying Att animation starts but when the WM6.1 screen is supposed to come up screen goes black. Tilt WILL NOT hard reset with soft keys and stylus! I even attempted to re-flash 6.1 in hopes for a hard reset that way, but usb is even un-responsive! If this black screen reset you posted works, be looking for a donation from me!!!
Any other tips or suggestions would be greatly appreciated! I am new to all of this...but I have read, and read, and searched, and read, and have learned a good bit. But now I need HELP PLEASE!
Click to expand...
Click to collapse
I have the exact same issue. I am trying the steps above, but no luck so far. Any tips?
Ok it seems to be working. Any tips on restoring my data that was on the sprite backup?
rednekvolfan said:
As of now the phone is TOTALLY bricked! My pc doesn't even recognize it when I plug in usb. Really I'm getting two different screens. one is lit up but black, and the other is bars going down the screen Blk-white-blk-white...
I'm gonna try the steps above when I get home n pray for a miracle! I just had the screen replaed a month ago. I hate to lose her all over again! 8525n it for now!
Click to expand...
Click to collapse
This is from the manual -
To perform a hard reset using device keys
1. Press and hold the left SOFT KEY and the right SOFT KEY, and at the same time, use the stylus to press the RESET button at the bottom of your device. (It helps to have three hands to do this part).
2. Release the stylus, but continue pressing the two SOFT KEYs until you see the following message on the screen:
This operation will delete all your personal data, and reset all settings to the manufacturer default settings. Press SEND to restore manufacturer defaults, or press any other button to cancel.
3. Release the two SOFT KEYs, and then press the green phone button on your device.
Warning! Your device will be set back to factory default settings.
It worked for me! It returned me to the WM6.1 I just installed!
asfoor said:
Software incompatibility can cause your AT&T Tilt (HTC 8925) screen to go "Black", without the ability to perform and can render the phone useless.."briking your tilt"
The following fix will return the phone to factory specs only if you were using AT&T ROM. This fix is NOT tested on Other ROMS:
1. Remove your SIM card.
2. Remove your Micro SD Card.
3. Do a Soft Reset.
4. Immediately when the black screen appears, press and hold the On/Off side button ( hold for 25-30 seconds ).
5. Wait for 1 to 2 minutes, until a message appears on its own, saying that the phone reboot is non-functioning due to installing incompatible software. It also asks you if you want to re-set the phone to original factory settings to press "send" ( They mean the button with the green phone picture on it on the bottom of the phone), or press any button to cancel the process.
6. Press the button with the picture of the green phone.
7. Wait for 2-5 minutes and the phone will re-set itself to factory specs.
8. Phone will shut down itself. Turn it on normally and start fresh.
Good luck!
Click to expand...
Click to collapse
I had the same exact dang problem about the whole thing about getting the new rom from e-club and using sprite to backup and then upon restore of my back up, i just got a blank screen. I did this trick here and it worked perfectly. The real trick is step 4 and 5. I did what step 4 said to do except i held on for 35 sec instead of 30. and then after that i just pushed the send key (green phone button) a couple of times and then just let it sit for the 1-2 min and the magic message popped up! I followed through with the rest of the steps and voila! It works!
P.S. Dont forget to put your sim card back in.
Anyone get positive result from this method ?
I'm not.
My Kaiser have a black screen after unsuccesuful ROM update, and I can't flash him anymore.
Because PC recognize it as Flash Device, but noone from ActiveSynch driver's does not approach for this mode.
Any solution, please ?
I bricked my tilt after upgrading to 6.1 and using sprite backup to restore my data. I fixed it by putting my tilt in to bootloader mode by holding down the camera button and using the stylus for a soft reset. Once in bootloader mode the usb port on the device worked and I was able to reflash the rom. I will use the new method to restore to factory setting without having to reflash the the rom.
i am having the same problem as supereri and rednekvolfan. did you guys ever figure it out?
Reset worked
Hi everyone.
I had the same issue - backed up data using Sprite Backup, upgraded to WM 6.1 then restored data using Sprite Backup and the custom Device Update file that Sprite Backup requested. The phone reset and then would show the initial ATT and 3G screens then black.
I used the modified steps outlined by live2c2morrow -that are a modification of asfoor's original post and they worked.
Black screen appeared - held the power button for 35 - 40 seconds, pressed the Green Send button a couple of times then waited - 5 minutes later I received the message that the phone failed to boot and was given the option to reset the phone to factory defaults.
The key is to be patient - the screen will appear eventually.
Also - the first few times failed and I think I was inadvertently pressing the PPT or wheel buttons on the other side of the device.
Thanks to everyone on this thread - I thought I ruined my phone!
Sprite Backup - upgrade
I am upgrading my Sprite Backup to version 6 and will try the restore again.
Related
After installing Registry Wizard and tweaking stuff on my MDA Vario, my device rebooted and just stayed on the white screen displaying the operating system configuration screen. I couldn't do anything else with it - I thought it was dead! Having searched all over, I've written a piece about resetting your device here. The one that worked for me for this particular problem was method 3 (but I think method 2 works as well but I didnt have it at the time)
PS I found that it happens when you change the default input from keyboard to something else. Leave it at keyboard and everything should be Ok. Registry Wizard is nonetheless a COOL program, just don't alter the keyboard setting.
Hard Resetting MDA Vario
There are different severities of hard resetting your MDA vario. Which one you use depends on what you are trying to achieve. If your phone is stuck and wont let you play, try the hard core resets (progress from method 1 (less sever) to method 3 (most severe). If it’s just a bit slow, try the soft reset.
HARDCORE RESET 1
start>settings>system tab> Clear Storage
This will still clear all your data and all the programs you have loaded onto your device. You’ll need to start all over again.
HARDCORE RESET 2
I hold the Comm and Voice Button (top two buttons on the side) AND the camera button (bottom right). Keep them pressed in and hit the reset with your stylus. Keep pressed in and let go of the stylus. Release when you see the following message:
PRESS Send to restore factory default,
SEND is the green lift up phone button on the left
It will do a brief format and restore to factory settings.
HARDCORE RESET 3
If your MDA wont budge with HARDCORE RESET 1 or 2, try this:
Enter Bootloader, - hold the "camera" (bottom right) and briefly press the reset button, don't release "camera" until you can see colour screen, connect USB cable, and start to re-flash the ROM (download the latest flash rom update from http://t-mobile.iris-global.com/download_manager_mda_vario.html
SOFT RESET METHOD 1
This is the lightest of the reset methods. This is the one to use if you want to reset your device without having to re-install all your personal programs and data
Simply press the reset hole with your stylus on the right hand side of the MDA device.
DEAD WHITE SCREEN
This was the most usefull help I have ever got ! Spent 3 hours in searching the forums, how to make my Wizard bootable after installing Resco Keyboard Pro. The only option was HARDCORE RESET 3 and reflashing the ROM.
Thanks for the great help !!!
cheers this has helped me too... rest number 2... will have to restore all my data though...
Reset 3 was the only thing that worked.
Re: DEAD WHITE SCREEN / STUCK AT BOOT SCREEN = RESET SOLUTI
mehayuk said:
After installing Registry Wizard and tweaking stuff on my MDA Vario, my device rebooted and just stayed on the white screen displaying the operating system configuration screen. I couldn't do anything else with it - I thought it was dead! Having searched all over, I've written a piece about resetting your device here. The one that worked for me for this particular problem was method 3 (but I think method 2 works as well but I didnt have it at the time)
PS I found that it happens when you change the default input from keyboard to something else. Leave it at keyboard and everything should be Ok. Registry Wizard is nonetheless a COOL program, just don't alter the keyboard setting.
Hard Resetting MDA Vario
There are different severities of hard resetting your MDA vario. Which one you use depends on what you are trying to achieve. If your phone is stuck and wont let you play, try the hard core resets (progress from method 1 (less sever) to method 3 (most severe). If it’s just a bit slow, try the soft reset.
HARDCORE RESET 1
start>settings>system tab> Clear Storage
This will still clear all your data and all the programs you have loaded onto your device. You’ll need to start all over again.
HARDCORE RESET 2
I hold the Comm and Voice Button (top two buttons on the side) AND the camera button (bottom right). Keep them pressed in and hit the reset with your stylus. Keep pressed in and let go of the stylus. Release when you see the following message:
PRESS Send to restore factory default,
SEND is the green lift up phone button on the left
It will do a brief format and restore to factory settings.
HARDCORE RESET 3
If your MDA wont budge with HARDCORE RESET 1 or 2, try this:
Enter Bootloader, - hold the "camera" (bottom right) and briefly press the reset button, don't release "camera" until you can see colour screen, connect USB cable, and start to re-flash the ROM (download the latest flash rom update from http://t-mobile.iris-global.com/download_manager_mda_vario.html
SOFT RESET METHOD 1
This is the lightest of the reset methods. This is the one to use if you want to reset your device without having to re-install all your personal programs and data
Simply press the reset hole with your stylus on the right hand side of the MDA device.
Click to expand...
Click to collapse
Thank you for all this great information I am currently typing with one hand wondering how long I should hold the camera button? If you could fill me in on this information that would br greatly appreciated. I have tried almost everything and i can't get away from this darn white screen. My Qtek 9100 otherwise seems to function
ok.
no sync
my activesync doesnt work i tried option 3 and went into bootloader mode tried the rom but it doesnt detect my phone. any suggestions
Re: no sync
Mehayuk, thank you, thank you and thank you again.
My MDA rebooted and it stayed with the white screen. Couldn't do a hard reset.
I thought it was dead. :evil:
Finally I found this thread and your number three method revived my Vario.
So thank you again for this most usefull post I have encountered on the internet. :lol:
Dead HTC Qtek 9100
I did hard reset my MDA with 3rd mothod. I was able to flash up to 100%. When device restart, it just stuck on T-mobile screen. I tried to do hard reset by using 2nd method but it didn't work, format failed. Is it posible that my rom is dead? Please help.
Hi. I am a new owner of the AT&T Tilt, so I was messing around with a few cool new features. I installed the HTC Home Plugin and the HTC Default Theme, which looked really nice. After I installed these, things began going crazy. When I had them installed, the screen would not turn back on after going blank, so I would have to remove the battery and then reboot it again. When it loaded back up, I tried to manually power it off via the power button on the side. INstead of powering off, it would freeze. Sucks, I know...
So I finally decided to remove both the plugin and the default screen, as I figured it would send things back to normal. It didn't. When it was all removed, I tried to slide the phone open, but the screen did not automatically switch to landscape view. So I tried to power it off, and it acted as if it was continually loading something and refused to turn off.
This is very furstrating... Do any of you all know what to do?
Thanks.
ShingTse said:
Hi. I am a new owner of the AT&T Tilt, so I was messing around with a few cool new features. I installed the HTC Home Plugin and the HTC Default Theme, which looked really nice. After I installed these, things began going crazy. When I had them installed, the screen would not turn back on after going blank, so I would have to remove the battery and then reboot it again. When it loaded back up, I tried to manually power it off via the power button on the side. INstead of powering off, it would freeze. Sucks, I know...
So I finally decided to remove both the plugin and the default screen, as I figured it would send things back to normal. It didn't. When it was all removed, I tried to slide the phone open, but the screen did not automatically switch to landscape view. So I tried to power it off, and it acted as if it was continually loading something and refused to turn off.
This is very furstrating... Do any of you all know what to do?
Thanks.
Click to expand...
Click to collapse
Try a soft reset and if that doesn't work, back up any data you don't want to lose and then try a hard reset. This will bring you back to factory settings but you lose all your data and added programs.
I have both those things on my Tilt and have not had that happen. Any other third party software it could be reacting with?
Not that I know of. I installed TomTom6 on there, but I had that for several hours prior to putting the two other programs on there and it worked just fine. Is there a way to do a hard reset before the phone turns on fully? Because once it turns on, I am very limited as to what I can do...
Yes.
Put your stylus into the reset hole (just above and to the right of the USB port) and hold both soft keys at the same time (next to the green and red phone buttons).
Hm.. Strange thing happened. I simply held the two soft keys at start up and it seems to have reset the whole thing. Did I do this correctly or should I redo it?
ShingTse said:
Hm.. Strange thing happened. I simply held the two soft keys at start up and it seems to have reset the whole thing. Did I do this correctly or should I redo it?
Click to expand...
Click to collapse
hmm i don't think so you did a hard reset than buddy. Hard reset is holding the two soft keys and than inserting stylus into soft reset hole on bottom of phone. Doing this brings you to a white screen with a warning in blue that basically tells you all data will be erased to proceed hit the send button .. and once you hit send (green button) than it starts the hard reset and once it finishes it asks you to hit the send button again to reboot the phone.
Yeah. STrangely enough, it didn't warn me of any of that. It simply took a while to boot up from the AT&T screen and when it did, all of the stuff that I had installed was gone...
Another question..
Okay, so after about seven attempts, I finally got the hard reset to work properly. Now that everything is back to it's manufacture settings, I would like to update the plain jane look of it. I know this may sound utterly stupid, but can anyone tell me exactly how to install the HTC Plugin along with the HTC Default theme and Customizer? (If links can be provided as to the correct download site, it would be greatly appreciated as well.)
The last time I thought I installed these correctly, my phone went crazy...
Thanks guys.
P.S. TomTom 6 would not have an affect on my phone.. would it?
Thanks again!
no tomtom6 will not affect your phone, I have used it for months with HTC home plugin, didn't have an issue with my tilt. I hope that helps. I don't quite understand what you want to do with the customizer maybe someone else can help ya with that.
Good luck on your new phone.
ShingTse said:
Okay, so after about seven attempts, I finally got the hard reset to work properly. Now that everything is back to it's manufacture settings, I would like to update the plain jane look of it. I know this may sound utterly stupid, but can anyone tell me exactly how to install the HTC Plugin along with the HTC Default theme and Customizer? (If links can be provided as to the correct download site, it would be greatly appreciated as well.)
The last time I thought I installed these correctly, my phone went crazy...
Thanks guys.
P.S. TomTom 6 would not have an affect on my phone.. would it?
Thanks again!
Click to expand...
Click to collapse
Go here, down load HTC Home plugin and Home Customizer again.
Remember to soft reset after installing (no soft keys just stylus in the reset hole) Go to start>settings>today>items,check HTC Home. And you should be good to go.
If not , now you know how to hard reset and start again.
http://wiki.xda-developers.com/index.php?pagename=Kaiser_software_recs
Alright! Thanks a lot!
I'll keep you informed as to how it goes! Thanks again!
Ah! Thanks! It works flawlessly now!
Juuust kidding...
I don't know what it is, but it worked just fine for a while.
Now, whenever I tap the power button on the side to turn the screen off, I can not get it to turn back on.
Why?
ah! i was using the unlocking program from the forums to unlock my tilt. i got to the 2nd step. and then from the 2nd step when it was restarting it showed the att start up then the 3g start up then it stays on a black screeen. i took out the battery and tried again and same thing. it stays on the black screen. i even reset the phone and same thing! idk what to do!! please help!
cid or sim unlock?
If it is the sim unlocker, which I think you are using the second step is to check your radio. Therefore, this is occurring possibly because you installed hardspl. Try a hard reset then search this thread:
http://forum.xda-developers.com/showthread.php?t=334679
yes i was doing the sim unlock. idk how installed hardspl. (im farely new to the whole windows mobile deal)... i tried doing the hard reset but it does the same thing. (hard reset = green button, red button and power button all at same time?)
no that does not equal hard reset. Didn't we go over this with you already?
Hold down both soft keys and insert stylus. soft keys are the two keys that have horizontal lines or dash whatever you want to call it. So hold those two down then insert stylus. You will receiving a warning. When you receiving this warning hit the green button. Then you will receive a notification to hit the green button again (the send key).
i did the hard reset, windows mobile installed, and it went back to the black screen.
so now what?
Somekid said:
i did the hard reset, windows mobile installed, and it went back to the black screen.
so now what?
Click to expand...
Click to collapse
I had the same problem u have to flash your original rom back to normal for evrything to go back, hard reset wont work.
Just stumbled on this thread as well so I thought i'd add a little information. I had this Exact same problem. Black screen after step 2. I went ahead and tried to do the 'unlock' of the phone even though i couldn't see anything. I dont know if it worked or not, but whatever. Did a reset, still black.
So I went ahead and flashed HardSPL 3.29, still black as I expected.
I THEN installed a WM 6.1 cooked rom that requested said HardSPL to be precise it was this one http://forum.xda-developers.com/showthread.php?t=416276
Anywho after flashing that rom, everything was good again, the screen worked as it should etc.
My guess was that the Hard SPL was screwing things up because my phone was still on the original ATT WM 6 rom.
Anywho, all is well. I hope this helps someone else down the road.
MF
Today I needed to perform a restore from a backup (using Sprite backup), but when the unit rebooted, it won't progress beyond the "smart mobility" screen.. There are the usual orange numbers in the bottom right of the screen, but it doesnt boot beyond that
I have tried hard resetting it (press both vol up and down, then power on) but I cant get to the screen that says caution you are about to hard reset the device etc etc..
Can someone please help me? This has really got me depressed. I paid a lot of money to get this imported from the UK (I live in Australia), and have found the unit so damn valuable/useful to date..
If anyone has any thoughts / ideas, please help..
wackyD said:
Today I needed to perform a restore from a backup (using Sprite backup), but when the unit rebooted, it won't progress beyond the "smart mobility" screen.. There are the usual orange numbers in the bottom right of the screen, but it doesnt boot beyond that
I have tried hard resetting it (press both vol up and down, then power on) but I cant get to the screen that says caution you are about to hard reset the device etc etc..
Can someone please help me? This has really got me depressed. I paid a lot of money to get this imported from the UK (I live in Australia), and have found the unit so damn valuable/useful to date..
If anyone has any thoughts / ideas, please help..
Click to expand...
Click to collapse
Well, I can't actually see your device, however, relax Bro., the HR procedure on the HD is a bit tricky, took me a couple of trial/errors to perform successfuly, but finally I got it right.
Take deep breath, do it again following the instructions in the Manual (on CD) and it'll be OK.
======
Saar
Ahh man, this well and truely sucks. I have tried HR about 40 times now. Nothing.
Can't even power off the device without pulling out the battery.
First which version of Sprite did you use to backup your phone , and second if you know your rom version enter bootloader and reflash it from there.
Woohoo! I accidentally discovered bootloader and flashed a new rom from there.. pity I didnt know what my original rom was, so now I have to re-install everything as sprite seems to corrupt everything whenever I restore (meaning i have to reflash over again)..
wackyD said:
Woohoo! I accidentally discovered bootloader and flashed a new rom from there.. pity I didnt know what my original rom was, so now I have to re-install everything as sprite seems to corrupt everything whenever I restore (meaning i have to reflash over again)..
Click to expand...
Click to collapse
For my undersanding only, how did you flash a new rom on your HD as I get the strong feeling this can not be done unless you have the original rom version from your operator.
Thus please explain what rom you used, what is your orginal rom as in what carrier did you get your device from.
Maybe I missed something.
Yeah... show off some of your moderator skills and enligjhten us with some nice fact and details about your flash action. From German to WWE or so ?
lucid said:
Yeah... show off some of your moderator skills and enligjhten us with some nice fact and details about your flash action. From German to WWE or so ?
Click to expand...
Click to collapse
I would love to but as you see I can't else I would have a WWE rom on my Swiss device.
So as you see I am in the same boat as you.
I'm pretty sure he just had a matching shipped ROM
wackyD said:
Today I needed to perform a restore from a backup (using Sprite backup), but when the unit rebooted, it won't progress beyond the "smart mobility" screen.. There are the usual orange numbers in the bottom right of the screen, but it doesnt boot beyond that
I have tried hard resetting it (press both vol up and down, then power on) but I cant get to the screen that says caution you are about to hard reset the device etc etc..
Can someone please help me? This has really got me depressed. I paid a lot of money to get this imported from the UK (I live in Australia), and have found the unit so damn valuable/useful to date..
If anyone has any thoughts / ideas, please help..
Click to expand...
Click to collapse
When HR, what does it say when you press both vol up and down, then power on?
did you do HR in power off? or you may try HR after reinstall the battery.
I have not met this, just my suggestion.
the reinstalling battery trick seems to work
I had tried several times to hard reset my stock ROM and finally got it to work by taking out the battery then putting it back in, then first thing hold two volume buttons and press power button on top. Weird how difficult that is!
Yes hard reset is tricky with the buttons... Now I can get it to hard reset quite easily.
1. Press both vol up & down and keep them depressed.
2. Now press the power button briefly while step 1) vol up + down is still depressed. Very important do not press the power button for too long otherwise it won't work. Just press and release...
3. Release the vol up + down keys when you see the red/blue/green stripes on the screen.
4. Follow on screen instructions
Started experiencing a strange issue with my tilt today..
When I soft reset it loads the Today screen, and then attempts to search for the contact 'wszx' (these keys are located next to each other). After this I can navigate the phone just fine using the touch screen, but the only buttons that work are the directional and center buttons located on the front of the phone, and the arrow keys on the keyboard. I cannot type at all using the keyboard, and pressing any of the other buttons does nothing (except the directional/center/Power). I also cannot Hard reset because the two soft-keys do absolutely nothing. I've hard reset in the past but it no longer works.
So am I SOL? I think I've tried everything.. and now I have a custom rom, etc on the phone and I have no way of getting it back to factory rom without the ability to hard reset.
Thanks for any help.
dam1en said:
Started experiencing a strange issue with my tilt today..
When I soft reset it loads the Today screen, and then attempts to search for the contact 'wszx' (these keys are located next to each other). After this I can navigate the phone just fine using the touch screen, but the only buttons that work are the directional and center buttons located on the front of the phone, and the arrow keys on the keyboard. I cannot type at all using the keyboard, and pressing any of the other buttons does nothing (except the directional/center/Power). I also cannot Hard reset because the two soft-keys do absolutely nothing. I've hard reset in the past but it no longer works.
So am I SOL? I think I've tried everything.. and now I have a custom rom, etc on the phone and I have no way of getting it back to factory rom without the ability to hard reset.
Thanks for any help.
Click to expand...
Click to collapse
Sounds like a hardware issue or simply a bad flash. Have you attempted to reflash the rom? Which rom are you using?
Well...
It wasn't working again this morning, but suddenly - out of nowhere - began to work properly. I'm stumped. If I ever figure out the exact issue I'll be sure to post back.
Thanks
Greetings,
I have same problem on my tytn...
Sometimes it suddenly starts working fine, but shortly it breaks again.
I have tried hard-reseting while it was working, but didnt help.
I think the problem appeared after charging my phone with a motorola v3 charger, so maybe it damaged my phone with over-voltage or something...
Anyway, if someone can suggest something i would be very grateful!
Hi I have exactly the same symptoms with my HTC Tytn II...when you power it on it starts typing letters (in my case CEDF). If the recording button is active it will start recording too. This happened suddenly and I haven't used any other charging apart from the usb and wall socket charger supplied with it.
All buttons (except front center key) and keyboard do not work. Any suggestions would be appreciated very much. This phone is only 8 months old.
Hi,
my Kaiser with dutty's WM6.1WWE ROM did the same this morning Yes I disabled the button 6 and stopped the voice recordings but all the hardware keys but few in the center of the keyboard are not responding. So I cant make or receive calls without taking the stylus out and touching the screen soft buttons andd that's pin in the ... while I am driving. I am using this ROM for almost a year now and I am extremely hapy (up to now) with its performance. When it all happened there were no activities on the phone - I woke up from a SMS notification (Yes I did receive an SMS from my bank) followed by repeting Voice Recordings. Any help will be highly appresiated! Thanks in advance!
keyboard problem
I am experiencing a similar problem with my stock tilt my keyboard does work however none of the text appears on the screen. I have tried hard reset and everything else I could think of, short of a clear storage reload. I would appreciate any help or suggestions from some of you more experienced users.
Bisonwill
anyone ever figure this problem out? im having the same thing happen now.
Same here
I've had it for a couple of weeks now.
I'm running WM6.1 from HTC (rom ver.3.29.422.1 from 2009-01-12) so nothing fancy here.
I even ordered and replaced the D-Pad and I replaced the keyboard (just the sticky part though). I totaly dismantled the phone and didn't find any issues with the cables.
Any ideas would be highly appreciated
Join the club!
This is crazy. My problem is exactly the same. I re-romed to the latest phoenix and it did not change a thing.
Help!
help....
any body here found a solution for the keypad/keyboard yet??? i have the same problem as you guys... any idea, thanks so much...
i have the same problem And there is something else. My Kaiser wakes up every 2 minutes - it's killing the battery. It works only for 6 hours now
Help
bump!!!
No more people with this issue or any solutions?
Pls! Help
ive joined the gang!
I decided to flash my cooked rom ive been working on.
i hadnt changed much in the kitchen and i think the flash has went badly.
it starts booting windows and where it should state "calibrate screen" it goes white and hangs there, buttons seem to respond by lighting up when pressed.
Now when i try to get it into bootloader or even hard reset it just doesnt work.
it just restarts the phone.
before this happened the backspace key hasnt been working for ages.
anybody got any ideas??
(lucky for me i have a backup kaiser!)
I'm having the same problem. Automatic wakeup, applications starting automatically, can't use keyboard, have to to use screen to use phone etc. I've hardreset using the clear storage method, reflashed a couple of times, but nothing helped. So here I am joining the club
If it's not a hardware issue, then try to flash another radio, many of the custom ROMs here doesn't include a radio, so if it's caused by a wrong radio, flash a new ROM without a radio doesn't help.
Check the Sticky for 'how to' if not aware.
PS: Check here for something need to know..
The question is.... how do I flash the device if I cant get it to go to boot loader and the OS wont boot properly !?
I think its an official Brick!
the really odd thing I've discovered is sometimes the OS leaves the loading screen on, and when it does if I press the FN and folder key, I get explorer up but its not responding... I haven't tried inserting a memory card yet to see if I can access that.
Danhargreaves said:
The question is.... how do I flash the device if I cant get it to go to boot loader and the OS wont boot properly !?
I think its an official Brick!
the really odd thing I've discovered is sometimes the OS leaves the loading screen on, and when it does if I press the FN and folder key, I get explorer up but its not responding... I haven't tried inserting a memory card yet to see if I can access that.
Click to expand...
Click to collapse
Try this:
1. Take out the battery from the phone.
2. Take out SIM card and SD card.
3. Press in and hold the CAMERA button.
4. Plugin to your computer using the USB cable, while keep holding press in the CAMERA button.
See does it enter the BOOTLOADER mode.
Once entered the BOOTLOADER mode, you can flash a new radio or rom right from there, in your regular way of running KaiserCustomRUU.exe.(Since you already have a HardSPL flashed on, otherwise a HardSPL is needed to flash first.)
Good luck.
Edit: If the power button and the camera button is still working, you can use the regular way of entering BOOTLOADER mode, and flash from bootloader mode or flash from SD card.
Originally posted by Manpreet @ www.sakajati.com
To enter in bootloader mode:
Simply Switch off your phone. Press and hold camera button and also press and hold the power button..You can remove ur finger from power button when phone is switched on but keep holding camera button until u come to bootloader …Now attach the usb to ur computer and do the flashing you normally do.
Click to expand...
Click to collapse
Thx for your suggestion:
I tried removing battery as sim and sd were already removed due to previous attempts in fixing!
so:
i removed battery (did not put back in), plugged in while holding camera
got nothing, so held power button at same time, the green light came on, then went off, and came back on again. but no bootloader.
i tried same procedure with battery in, and all i get is the OS loading up, no bootloader no matter how long i hold the buttons.
is there any other alternative method to get into bootloader (possibly involving other button presses)?
or any other ideas.
Really want to fix this as it was my "experimental" phone for cooking roms with.
Thanks again.
Suspect you have some hardware issue with the camera button. Can you ever take a photo with it?
Edit: Did you read through every post onthis thread:
MTTY (How to fix a bad ROM flash!)
If you tried that and still no luck, you can post your questions there. There are masters will keep an eye on that thread. And generally they only have time to look into their 'subscribed' threads, chances are they will not look into here.
Edit: Maybe the procedure I told is wrong, since I call from memory, check this:
dwny said:
If you have a bad flash....that's no reason to worry.
I haven't had to use MTTY to recover.
In most cases, if there's no issues with the Rom itself...you can pop out the battery and re-flash the same ROM from BootLoader Mode. This will also work if for some reason your computer crashes or loses power & restart during the FLASH.
If the Rom has issues.....the flash will not complete and the device will be stuck in BootLoader Mode. At this point,you must FLASH a FACTORY ROM!!
Pop the battery off 1st, power up the device, device will power up in BootLoader Mode, connect to pc & FLASH your devices FACTORY ROM. This will restore your device back to it's original out the box settings.
The above only works if the device has been put through the Hard SPL or SuperCID process.
I personally have never tried to flash a cooked ROM without unlocking any of my devices. From what I've read what others have experienced...the flash would just fail and they're stuck in BootLoader Mode.
Myself ... I've experienced bad flashes, bad cooked roms that I've cooked, lost power to a pc & had my pc crash during a flash. Listed above is how I've recovered. There is life after Bootloader Mode.
The only time you have to worry is if your device does not power up at all
As a public chef...it's your responsibility to set the parameters of your ROM! Meaning, Radio, HardSPL, program conflicts, etc.
You are not ultimately responsible if someone bricks their phone but if they pushed the issue, you could be hit with some form of liabilty because you failed on providing a simple Disclaimer that sets the expectation.
I hope I've been helpful.....
Click to expand...
Click to collapse
Edit again:
And try like:
Plug in USB first, and thenn press & hold Camera, Power button etc.
I remember once I read there is a way to enter bootloader without battery, just can not find the original again.