Red LED of Death in other than AT&T? - Tilt, TyTN II, MDA Vario III General

Apologies if this is covered elsewhere, but I'm on my second Tilt, after the first one suffered from unrecoverable lockup -- the dreaded Red LED of Death that several others over at the AT&T forum have talked about. Is this issue limited to AT&T branded phones? I'm wondering if there's something peculiar about the AT&T ROM or bloatware, and whether if I get rid of it I can head off this problem at the pass. I don't want to have to deal with it again.
If this has already been covered elsewhere, can someone point me to the answer?

Yes it was the charger that caused the power supply chip to fry.
If you have the fatter, vertical charger, request and exchange for a slimmer, horizontal charger, the newer one.

tyeo098 said:
Yes it was the charger that caused the power supply chip to fry.
If you have the fatter, vertical charger, request and exchange for a slimmer, horizontal charger, the newer one.
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Click to collapse
do we have proof of this? or just speculation? because i remember it was talked about, but even those with different kinds of chargers experienced this.

Just found the relevant thread, but thanks for your answer! I guess I'll be charging from my computer's USB port... I don't know if I can talk to AT&T store into replacing my charger without proof.

Malik05 said:
do we have proof of this? or just speculation? because i remember it was talked about, but even those with different kinds of chargers experienced this.
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i'm gonna say its bs, cause i have that exact fat vertical charger for my 8525, been using that for a year, no probs.

yeah it is BS, there is no evidence as to why this is occurring...

i got my first red light with a htc branded kaiser, when i ran pocket mechanic file cleanup. Apparently it drained alot of power in 5 minutes then red light came. I was able to start the kaiser but it turns off after a few seconds. I somehow managed to save it thru playing with the charger(lucky me!)

I don't think the rlod means anything is "fried", I too resurrected my phone by playing around with it. It does seem to be a problem with the power management circuit, but there is no proof of a certain charger causing the problem. People have gotten the rlod using both htc chargers. If you turn the phone on without a battery, you get a rlod. I think the problem lies within the phone not realizing that there is a battery installed. I was playing with the battery contacts when i resurrected mine. I'm fairly confident that a fix for this problem is on the way. It would be more productive if people would do some tinkering once they get the rlod, instead of deeming it a brick and returning it without even trying to fix it. These assumptions that a rlod phone is a brick are counter-productive, and they arise from somebody lazily jumping to conclusions without doing any research.

Besides plugging and unplugging the various doohickies that come with the Tilt, and trying soft and hard resets, what does "playing around" entail? 'Cuz I thought I had covered all the permutations, before I decided I'd let the AT&T store deal with it.
It'd be cool to know what worked for you guys, before it happens again.

Red LED of Death - don't know why, but . . .
tls246 said:
Apologies if this is covered elsewhere, but I'm on my second Tilt, after the first one suffered from unrecoverable lockup -- the dreaded Red LED of Death that several others over at the AT&T forum have talked about. Is this issue limited to AT&T branded phones? I'm wondering if there's something peculiar about the AT&T ROM or bloatware, and whether if I get rid of it I can head off this problem at the pass. I don't want to have to deal with it again.
If this has already been covered elsewhere, can someone point me to the answer?
Click to expand...
Click to collapse
RLOD happened to me one week ago on my Tilt - got replacement 3 days ago. Certainly the RLOD didn't have anything to do with the bloatware because I Hard-SPL'ed and flashed a custom ROM on day 1 of ownership.
I do think that what chargers are used might be an issue - because I didn't always use the one that came with the unit - I used my old Wizard charger, aftermarket car charger, aftermarket wall plug charger, etc - with mA rating varying from 550 to 1000

Regarding the Tilt Red Light of Death (RLOD), read this for a fix that's worked for me and many others:
http://forum.xda-developers.com/showthread.php?p=2023559#post2023559
Mine was AT&T.
Regarding the power management circuit, absolutely seems to be a bug.
Good luck!

Related

Recommended replacement for Kaiser?

Hi all - my poor Kaiser has suffered the dreaded RLOD. Tried every possible fix short of a new battery... which I should get in the mail this week.
If the phone itself is bricked, what would people recommend in terms of a replacement/upgrade? I'm in Canada on Rogers so it has to be a GSM phone. Generally use it for business apps.
Thanks for any suggestions.
Matt
kingmatt said:
Hi all - my poor Kaiser has suffered the dreaded RLOD. Tried every possible fix short of a new battery... which I should get in the mail this week.
If the phone itself is bricked, what would people recommend in terms of a replacement/upgrade? I'm in Canada on Rogers so it has to be a GSM phone. Generally use it for business apps.
Thanks for any suggestions.
Matt
Click to expand...
Click to collapse
Slider keyboard, Touch Pro II or AT$T Tilt 2: Screen keyboard, Touch HD. Or wait for HTC's rumored ( and I think just a rumor, complete with " leaked " photoshopped pics) superphone, the HTC Leo.
"Tilt II" or (cheap) Kaiser
I was in the same position a couple days ago.
I decided to replace mine with another Kaiser. And I got the part to fix my dying phone as well, for a bit more. Less than $200 spent for two.
In good condition a Kaiser can be had for well under $150.
A fixer-upper can be pieced together for well under $100. (you've torn a Kaiser apart a few times? New screen, etc?) Parts are cheap and a junker to fix (Broken screen or hinges...) is almost free.
But if I were willing to have a contract, the Tilt II or a variant with number keys across the top... sure looks good. I haven't compared the size and weight, but since I already carry a tiny brick, it would be fine, I'm sure. I understand it's better in a few ways. (Audio jack, Screen resolution) and with more horsepower, the screen updates may be quicker, accelerated drivers or not!
I went with the Kaiser, but I did not know about the Tilt II until after I had purchased. Saved me some money, and now I have a backup with identical (but not as pretty) hardware.
Seems like win-win with either platform!
jc
kingmatt said:
Hi all - my poor Kaiser has suffered the dreaded RLOD. Tried every possible fix short of a new battery... which I should get in the mail this week.
Click to expand...
Click to collapse
Not sure what to suggest re a replacement (and your budget will likely come into it as well) but how about detailing all the fixes you've tried - you may have missed one or two and there have been extensive posts on the topic here. It'd be much preferable, I'm sure you agree, to fix it at low or nil cost rather than having to buy a replacement.
Hey guys - first off, thanks for the suggestions above. The offerings from my carrier are weak (best right now is Touch Diamond) but I may look for an aftermarket Tilt 2.
Flying Kiwi, I would definitely be happy to get my Tilt working again - even just to squeeze a few more months out until the Hero is available here. I've read through every thread I could find about RLOD and haven't had any luck. Its actually the second time I've had the red light... the first time was about three months ago. I left the SIM and battery out overnight and the next day it came back to life... but my battery life was severely shortened after that. I could barely get 8 hours out of it before it was at 0%.
On Friday of last week it ran out of juice completely and RLOD was waiting for me in the morning. I tried leaving the battery and SIM out as before and I actually did get the amber light back at one point. I immediately plugged the charger in and hoped it would be fine like last time. Unfortunately the red light was back about 2 minutes later.
Based on the various posts on the subject, I've tried pressing buttons in a specific order, tried "jump starting" the battery, cleaned the contacts, etc... not even a hint of life. That's why I'm thinking that a new battery might be the only chance I have left. But if you know of any other methods I'd love to try!
Man, I miss my phone.....
Sounds familiar
kingmatt said:
On Friday of last week it ran out of juice completely and RLOD was waiting for me in the morning. I tried leaving the battery and SIM out as before and I actually did get the amber light back at one point. I immediately plugged the charger in and hoped it would be fine like last time. Unfortunately the red light was back about 2 minutes later.
Based on the various posts on the subject, I've tried pressing buttons in a specific order, tried "jump starting" the battery, cleaned the contacts, etc... not even a hint of life. That's why I'm thinking that a new battery might be the only chance I have left. But if you know of any other methods I'd love to try!
Click to expand...
Click to collapse
If you do have a known fully charged battery (perhaps borrowing a friends one) it'd be worth performing a hard reset. It does sound like a spot of the same trouble I briefly had a year or so ago though and I rectified it very quickly with a careful, thorough contact clean (both the spring contacts and battery terminals). I realise you've said you performed a contact clean but what did you use and how did you do it? I don't know if you're aware but it's possible for invisible film to ruin the connection and what looks like a clean connection could still be to blame... If you have a cradle charger, you could also try charging the battery in that before fitting it and perfoming a hard reset. They're cheap enough to buy and enable you to charge 2 batteries at a time (1 in the phone and 1 in the cradle bay).
No luck.... just tried to clean it again with acetone and still the red light. Twas a good thought though!!
And I've searched around for a replacement battery but no one around here has this particular phone... its not generally available up here so I bought one from eBay.
Contact cleaner is cheap enough
kingmatt said:
No luck.... just tried to clean it again with acetone and still the red light. Twas a good thought though!!
Click to expand...
Click to collapse
I wouldn't give up on that being a cause, especially given the 2 mins on charge scenario. I suggest you use the product specifically designed for such cleaning jobs, contact cleaner (and apply it with the end of a cotton bud soaked in the stuff). A few gentle rubs with this will ensure it's electrically connecting fine.
And I've searched around for a replacement battery but no one around here has this particular phone... its not generally available up here so I bought one from eBay.
Click to expand...
Click to collapse
I bought a battery (and cradle charger bundle) from eBay for my Kaiser and although it works, the quality certainly wasn't up to the original one that came with the phone. It doesn't fit as well either and causes the back cover to protrude a little rather than sitting flush. Twas very cheap though
Flying Kiwi said:
I wouldn't give up on that being a cause, especially given the 2 mins on charge scenario.
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Click to collapse
hehe, ok I'm not particularly patient
I will definitely leave it charging overnight and hope that it decides to spring to life. My biggest concern is that the red light stays on even if the battery out - while plugged in of course. Just makes me think the phone itself is pooched.
Flying Kiwi said:
I bought a battery (and cradle charger bundle) from eBay for my Kaiser and although it works, the quality certainly wasn't up to the original one that came with the phone. It doesn't fit as well either and causes the back cover to protrude a little rather than sitting flush. Twas very cheap though
Click to expand...
Click to collapse
I wish I'd thought of that before ordering this new battery... although if it works I'll likely order another battery and cradle as a back up right away.
Although now that I'm looking at these Touch Pro 2s on eBay they're looking very tempting.
kingmatt said:
hehe, ok I'm not particularly patient
I will definitely leave it charging overnight and hope that it decides to spring to life. My biggest concern is that the red light stays on even if the battery out - while plugged in of course. Just makes me think the phone itself is pooched.
Click to expand...
Click to collapse
You needn't think that because the battery has to be installed (and working) for the phone to run - I'd definitely suggest you don't try charging without a battery installed again. This is because some electronic circuits which are designed to be run under load can sometimes be damaged if powed up while not loaded (PSUs inside PCs are a good example). It's worth buying a small can of specialist contact cleaner. It's cheap enough and will do the best job possible in the situation if used with some cotton buds/Q-Tips.
Although now that I'm looking at these Touch Pro 2s on eBay they're looking very tempting.
Click to expand...
Click to collapse
You mustn't have got to the bit with the price in it then (nor checked whether they have full Qualcomm accelerated graphics driver support to perform optimally for an MSM72xx chipset device) Still, they do appear to be an improvement over the Kaiser if only a limited one.
I'd definitely suggest you don't try charging without a battery installed again.
Click to expand...
Click to collapse
Um how do you charge a battery without it being in the phone? Seriously you have the strangest advice ever..
? get another battery and hard reset to the phone to fix the red light? Wouldn't the friends battery just show you that he needs another battery?
Dear person with broken phone. Try your new battery, Good luck..
Seems like the original battery is worn out and the phone has drained every drop. Most likely there are some capacitors or something that aren't getting charged because of the charger board not having power.. I've seen devices that work like this, there isn't enough juice to start it up and charge the battery or even power the phone properly. I'm sure there is some sort of small bios type battery on there that is drained as well.
Giving it my best shot
ChumleyEX said:
Um how do you charge a battery without it being in the phone?
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Click to collapse
I give up, how do you charge a battery without it being in the phone? It is possible to plug in the charger and power it without a battery installed however (although the phone wont boot in this state) and this may cause damage.
? get another battery and hard reset to the phone to fix the red light? Wouldn't the friends battery just show you that he needs another battery?
Click to expand...
Click to collapse
It may but a hard reset may also show that some corruption in the ROM may be to blame or contributing to the problem and of course a hard reset isn't possible with a flat battery. I'm not willing to rule either out as a potential cause of the problem at this stage.
Dear person with broken phone. Try your new battery, Good luck..
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Click to collapse
Something we agree on again ChumleyEX, see we do have alot in common you know. I even like cats too
Well damn, I can't say anything negative to someone that likes cats.
Hey guys - I appreciate all of the advice, really do.
Good to know that the red light should be on while charging with the battery out... not something I was doing for a long period, just happened while I was trying the various fixes. Hopefully the new battery comes in and works because I wouldn't be rushing to drop $700+ on a Touch Pro 2.
Oh and I like cats too.
Wanted to provide a (late) update. My Kaiser's problem was purely battery-related. I finally got a new battery today and the RLOD cleared up right away.
Not sure if it will come back or whether my battery life will be compromised, though...

G1 shocked to death today! Anything I can do?

So today I had my G1 in my pocket with headphones plugged in and listening to audio, as I often do. Then I decided to go down a short plastic slide at a kids playground in a park I was passing thru.
About half way down the slide I get this very abrupt odd sensation, as if I'm hearing and also feeling a loud pop. At first I literally thought someone threw something at me. Then suddenly I realize I must have gotten shocked from my phone. I take a look at the phone, see that it is off. I try to power it off, nothing happens. I try a different battery, still nothing. I try taking out the sim card and sd card and then try each of the batteries again. Still nothing. I'm not sure if it's off any matter, but when I was shocked, the phone had the larger Seido battery (2600mA I believe). The only thing I can get the phone to do is when I plug it into a power charger without a battery in the phone, a whine comes out of the front speaker.
So I have two questions, can anyone explain what happened to my phone which made it stop working.
And is there anything I can try to revive it? What should/shouldnt I say to Tmo if I take it to them to try getting it replaced?
Does this kind of thing happen often? I know pools and phones don't work, but I'd never heard about needing to take your phone out before going down a slide...
Going down a slide depending if its plastic or metal creates a LOT of static build up. You might have literally electrocuted your phone.
Lol when I had a Windows Mobile phone, the Tmobile WIng/htc Herald I would go to touch my phone after jumping on a trampoline and the shock would reset the phone
Owned.. Try getting a replacement.
Wow...
that's ironic man.
That's...wait for it...shocking!
Sorry for your loss.
Cooked.
Bad move having the earphones plugged in -- that's like an enormous static electricity conductor.
Just for fun, have you tried putting in the stock battery? It definitely won't turn on without *any* battery. If you are *really* lucky, you may have just cooked the chip on the battery, although this is (in my opinion) extremely unlikely (but at least worth trying -- nothing to lose).
yussef said:
So today I had my G1 in my pocket with headphones plugged in and listening to audio, as I often do. Then I decided to go down a short plastic slide at a kids playground in a park I was passing thru.
About half way down the slide I get this very abrupt odd sensation, as if I'm hearing and also feeling a loud pop. At first I literally thought someone threw something at me. Then suddenly I realize I must have gotten shocked from my phone. I take a look at the phone, see that it is off. I try to power it off, nothing happens. I try a different battery, still nothing. I try taking out the sim card and sd card and then try each of the batteries again. Still nothing. I'm not sure if it's off any matter, but when I was shocked, the phone had the larger Seido battery (2600mA I believe). The only thing I can get the phone to do is when I plug it into a power charger without a battery in the phone, a whine comes out of the front speaker.
So I have two questions, can anyone explain what happened to my phone which made it stop working.
And is there anything I can try to revive it? What should/shouldnt I say to Tmo if I take it to them to try getting it replaced?
Does this kind of thing happen often? I know pools and phones don't work, but I'd never heard about needing to take your phone out before going down a slide...
Click to expand...
Click to collapse
Thanks for the responses.
The slide was plastic.
And yes I did try with both batteries, nothing different.
I stopped in a Tmo store today, and they tried everything I tried, and had the same result. So they ordered me a new phone, I guess it was under warranty since its less than 1 year. But they told me if they find physical or water damage I will be charged $135. Think I have any reason to be concerned? I told the rep at the store what happened, but he assured me it would be fine.
I'm just surprised thing doesnt happen a bit more often. I feel like busting a Mcdonalds lady and suing someone! I just can't decide if it should be htc, tmo, or the maker of the slide?
have you tried to shock your phone again? kinda like EMS would do on a patient with no pulse? it may just shock you battery back... rub your socks on some carpet, rub your hands on balloons, or just jump on a trampoline like suggested.
yussef said:
Thanks for the responses.
The slide was plastic.
And yes I did try with both batteries, nothing different.
I stopped in a Tmo store today, and they tried everything I tried, and had the same result. So they ordered me a new phone, I guess it was under warranty since its less than 1 year. But they told me if they find physical or water damage I will be charged $135. Think I have any reason to be concerned? I told the rep at the store what happened, but he assured me it would be fine.
I'm just surprised thing doesnt happen a bit more often. I feel like busting a Mcdonalds lady and suing someone! I just can't decide if it should be htc, tmo, or the maker of the slide?
Click to expand...
Click to collapse
To start with, since YOU fried it, technically, there should be no warranty, so $135 is cheap to buy a new phone.
Second, if they want to detect physical damage, they'll have to very carefully slice open all the chips on the board and examine them with an electron microscope. Basically, it would cost them tens of thousands of $$ to prove that its physically damaged in order to get $135 out of you... and even then, they wouldn't be able to prove that it was due to you hitting it with static electricity or due to an internal short.
Wow. (Note to self: leave my phone on a bench or something before being forced down plastic slides with relatives/friends small children. I think kids come statically charged naturally;p )

Touch Screen Goes Crazy

I was wondering if anyone else was experiencing this also. Sometimes my milestones touch screen start goin all crazy an pushing buttons an sliding pages an pretty much making a huge mess.This has happened before, an it went normal after 4 to 5 hours later, an now its happening again. I did some research sayin somethin about the touch screen an its reaction to humidity an stuff, but i wasnt sure. So im hoping someone here knows what is up an can tell me what i have to do.
TONKAFORCE said:
I was wondering if anyone else was experiencing this also. Sometimes my milestones touch screen start goin all crazy an pushing buttons an sliding pages an pretty much making a huge mess.This has happened before, an it went normal after 4 to 5 hours later, an now its happening again. I did some research sayin somethin about the touch screen an its reaction to humidity an stuff, but i wasnt sure. So im hoping someone here knows what is up an can tell me what i have to do.
Click to expand...
Click to collapse
Did you have your phone plugged in to a USB charger at the time? Was it the stock charger?
no, it doesnt happen jus when its chargin, it happens randomly, an no its not a stock charger, but i dont see what that would have to do with the screen goin crazy pushing everythin
TONKAFORCE said:
no, it doesnt happen jus when its chargin, it happens randomly, an no its not a stock charger, but i dont see what that would have to do with the screen goin crazy pushing everythin
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Click to collapse
Well, I would suggest that you try reverting back to using the stock charger for a few days and see if that helps. Using other chargers (esp from ebay) can cause similar effects on the Milestone/Droid due to voltage variances.
ill give it a try, an let you know what happens, thing is i bought the phone alone with no stock charger, so im gonna have to check on ebay for a stock one, but thanks again
TONKAFORCE said:
ill give it a try, an let you know what happens, thing is i bought the phone alone with no stock charger, so im gonna have to check on ebay for a stock one, but thanks again
Click to expand...
Click to collapse
Well, try buying a stock one from an authorized Motorola dealer. Every since I purchased one on ebay, I always make sure my Moto chargers come in a sealed, hard plastic, package in attempt to improve authenticity (However, I'm not sure how much that buys me).
Good luck.
I get this same issue.
Unplugged or not, on various roms from stock to motofrenzy.
sometimes the screen will just become really crazy.
If i open a webpage and just hold my finger on the screen in one place it will zoom in scroll up and down, all sorts.
I verified what was happening by downloading Multitouch visualiser 2 from the Market.
A reboot always fixes the problem
Its kinda frustrating, because i know that Moto just direct you to the place of purchase and i was not the original purchaser, so i have no chance of a warranty repair.
yeah ive tried everything, its driving me up the wall, its been like this for the last 30 hours,an i cant even use the phone, this is the worst it been, it usually goes away after 5 to 6 hours , but now its jus gone crazy, an ive restarted an removed the battery countless of times
but burko, are you using a sock wall charger or a ebay or differant brand wall charger.thanks
knowthenazz said:
Well, try buying a stock one from an authorized Motorola dealer. Every since I purchased one on ebay, I always make sure my Moto chargers come in a sealed, hard plastic, package in attempt to improve authenticity (However, I'm not sure how much that buys me).
Good luck.
Click to expand...
Click to collapse
could you tell me how much the out put of volts an amps the motorola milestone wall charger is, thanks
I actually use a BlackBerry charger, as i assumed Micro-Usb would be the same for all manufactures, but as above, it does start the screen going mad, as soon as i unplug it, it stops!
Ill see if i can make it go mad without being plugged in!
Good shout Knowthenazz!
That happened with me, when the temperature degree outside is very high, I live in region the degree reach to 48degree, my phone screen goes crazy, so I think your charger make your phone very hot, so the sensitivity of your screen begin not work properly. I'm note sure, just want to share my idea.
Thanks,
well its been about 4-5 days already, an my phones touch screen still goin crazy, i thought maybe id go back, like the other times, but this time seems permanent an its extremely depressing thinkin about it cus i jus got it like a week and a half ago off a guy.ive tried countless of chargers, even my bros motorola backflip charger, an nothin. so im gonna assume its permanently gone. i would switch the digitizer but thats gonna cost money an might jus lose the entire phone, so im jus gonna throw it back on ebay an go back to my htc hero an jus wait for the milestone 2 to come out. but if anyone does find a solution please post it here. thx everyone R.I.P. MILESTONE
TONKAFORCE said:
could you tell me how much the out put of volts an amps the motorola milestone wall charger is, thanks
Click to expand...
Click to collapse
All chargers using the micro USB spec should be the exact same voltage (and different current ratings depending on the charger, although different current values shouldn't affect your screen at all). I suspect that the voltages are very close, if not generally the same, but, the voltage may slightly fluctuate (or ripple) over time, which I believe may be causing the issue. The better quality the charger, the more constant the voltage.
If I were you I'd purchase an authentic Motorola Micro USB charger, and call it a day.
Burko said:
I actually use a BlackBerry charger, as i assumed Micro-Usb would be the same for all manufactures, but as above, it does start the screen going mad, as soon as i unplug it, it stops!
Ill see if i can make it go mad without being plugged in!
Good shout Knowthenazz!
Click to expand...
Click to collapse
Glad I could help!
Not sure if this is true, but, I heard that most Motorola chargers work on Blackberry units, but, the converse isn't always the case.
well its been about a week and a half an the crazy screen thing finally stopped, i used my friends motorola backflip charger, an seems like evrything is back to normal, but now the "back" button does not work, an it really is a verry important button, so im jus hopin time will fix that button too
TONKAFORCE said:
well its been about a week and a half an the crazy screen thing finally stopped, i used my friends motorola backflip charger, an seems like evrything is back to normal, but now the "back" button does not work, an it really is a verry important button, so im jus hopin time will fix that button too
Click to expand...
Click to collapse
Glad things are returning back to normal for you with regards to the screen.
Not sure what's going on with your back button though. Hope it works itself out for you.
knowthenazz said:
Glad things are returning back to normal for you with regards to the screen.
Not sure what's going on with your back button though. Hope it works itself out for you.
Click to expand...
Click to collapse
thanks for your help knowthenazz an everyone else =]
Go to a service center asap!
Dude, use your warranty. Take it to a service center.
Mine happened the same, and I decided to send it back to motorola and just got it back yesterday.
They replaced the glass screen and the frame which surrounds the glass.
It seems they removed that plastic from behind the screen on the slider, or also replaced the slider module.
I'd guess it might be a known issue for motorola, because my phone had scratches on the glass, plus a small crack on the screen ( yeah, I know, it's gorilla glass, but I'm an orc with mobiles ), the metal frame was all dented, and they replaced it anyway, when they could just said "this is misuse, it's failing because you drop it several times, go buy another one"
I already had this issue a few months before, it got better and I decided to keep on, and then it started again and got unusable, so don't get excited about it getting better, because probably will eventually start failing again.
AdrienC said:
Dude, use your warranty. Take it to a service center.
Mine happened the same, and I decided to send it back to motorola and just got it back yesterday.
They replaced the glass screen and the frame which surrounds the glass.
It seems they removed that plastic from behind the screen on the slider, or also replaced the slider module.
I'd guess it might be a known issue for motorola, because my phone had scratches on the glass, plus a small crack on the screen ( yeah, I know, it's gorilla glass, but I'm an orc with mobiles ), the metal frame was all dented, and they replaced it anyway, when they could just said "this is misuse, it's failing because you drop it several times, go buy another one"
I already had this issue a few months before, it got better and I decided to keep on, and then it started again and got unusable, so don't get excited about it getting better, because probably will eventually start failing again.
Click to expand...
Click to collapse
thing is i bought it off anothere guy, an he was a phone dealer an it was given to him as a gift from motorola, an like it had no papers or charger or service carrier, jus the phone alone straight form hong kong. an yeah couple hours later my screen went crazy again, so its on ebay atm lol, but thanks anyways
It happened with me too. Somebody told me that was cause by sweat. So i took it to service center.
started happening to me yesterday, anyone know a fix yet?

Droid 4 Shutting Off Randomly

About a week ago my D4 started to randomly shut off. Opening the keyboard, using Dolphin, or just sitting in my pocket. I am unable to turn it back on without plugging it in to a charger, like it needs a jump or something. Once it fires back up, it says I have plenty of battery. The only other thing I see is when I plug it in but don't turn it on, it says it has 0-5% battery. It is rooted with safestrap and Eclipse installed but I've been running the stock version because some things weren't working quite right in Eclipse. Iv'e seen some posts say it could be a battery problem. Others say to factory reset or SBF. I'm going to give these a try but does anyone else have any ideas? I bought it off ebay a month ago and I'm worried they might not honor the warranty being purchased second hand. Luckily I still hadn't sold my trusty D3, but I dowant to get the D4 back in operation.
I've seen this problem with a few other of my older keyboard phones and it was always a hardware issue. I bet a ribbon has pressure applied to it so that the system briefly doesn't detect a battery...
xredjokerx said:
I've seen this problem with a few other of my older keyboard phones and it was always a hardware issue. I bet a ribbon has pressure applied to it so that the system briefly doesn't detect a battery...
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Click to collapse
I figured something like that. Weird thing is every once in a while if I plug it in to the charger it will show 5% battery, then go up to 10% after about 20 minutes, then suddenly shoot up to 100%. The phone would work fine off the charger for about a half hour then die, rinse and repeat. So it is charging but only like 5% then it will show 100%. I'm probably just going to bring it in and hopefully get a replacement.
Well I ended up calling Verizon and they are going to send a replacement, no questions asked. Apparently it doesnt matter if you bought the phone second hand, they will still honor the warranty (or I got just the right CSR). Case closed.
Really? They told me to f* off last time I called about warranty off a phone from cl... lol
I was guessing they were going to tell me to F off as well since most people were saying that's what they do when you try to get a warranty replacement on a second hand phone. It was literally the best experience I've ever had calling any customer service line. Told him my phone wouldn't stay on, he said he was going to talk to an engineer, next thing I know he's asking for my address. Win!
interesting.. will call tomorrow (my earpiece speaker crackles) >_>
Just got to get the right person to answer. My guy actually sounded like he was based in the US, not Kazakhstan. I told the person on the phone my story and that I had already gone to an authorized retailer (which I did) and that my phone wouldnt stay on. Put me on hold for a minute, came back and said were going to get a warranty replacement out. What may have helped is that I had my D3 active on my line and D4 was deactivated, so maybe they couldnt look up the info that would flag it as not from original buyer.
xredjokerx said:
interesting.. will call tomorrow (my earpiece speaker crackles) >_>
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Click to collapse
Mine does this too. Not all the time, just enough to irritate me. I've been putting off calling in to get a replacement because I'm worried whatever they send me will have more problems than just a crackling ear piece.
kwyrt said:
Mine does this too. Not all the time, just enough to irritate me. I've been putting off calling in to get a replacement because I'm worried whatever they send me will have more problems than just a crackling ear piece.
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Click to collapse
My old one crackles as well. I"ll let you know if the new one does, comes in tomorrow.
any update on this??
my rear speaker is clicking during certain music outputs, like when I'm playing Lane Splitter
xredjokerx said:
any update on this??
my rear speaker is clicking during certain music outputs, like when I'm playing Lane Splitter
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Click to collapse
Whoops forgot to update. New phone definitely has less crackle. Old one was very noticeable, new one has little to no crackle. Only thing was it wasn't updated when I got it, had to manually go in and have it update to 219. I don't use the rear speaker very often but I don't remember it having a cracking sound. All in all there are no issues with it

[Q] Battery defect or just a bug?

Hey Guys,
I have been searching for hours now and cannot find anyone having the same or similar issues with the One as me
and I am really becoming desperate..
So, the problem is that I cannot charge the phone anymore, whenever I try to do so the battery symbol becomes grey with an exclamation mark.
I have no clue what the reasons for this are and why it occurs, also this is the second time now that this happens to me.
I have already sent it to the repair service 3 days after I bought the phone, this time it lasted around 3 weeks until it happened again.
So far I am loving the phone and its features, but this problem is driving me mad, any help would be appreciated!
Edit: it ran out of battery and now I can neither turn it on nor is it charging
Lazngann said:
Hey Guys,
I have been searching for hours now and cannot find anyone having the same or similar issues with the One as me
and I am really becoming desperate..
So, the problem is that I cannot charge the phone anymore, whenever I try to do so the battery symbol becomes grey with an exclamation mark.
I have no clue what the reasons for this are and why it occurs, also this is the second time now that this happens to me.
I have already sent it to the repair service 3 days after I bought the phone, this time it lasted around 3 weeks until it happened again.
So far I am loving the phone and its features, but this problem is driving me mad, any help would be appreciated!
Edit: it ran out of battery and now I can neither turn it on nor is it charging
Click to expand...
Click to collapse
Have you been using the provided charger? Sounds like they didn't change out the battery you got a bad one. I have never seen android do that unless the battery or something is really broken.
nullkill said:
Have you been using the provided charger? Sounds like they didn't change out the battery you got a bad one. I have never seen android do that unless the battery or something is really broken.
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Click to collapse
Yes, I used the charger provided which is working just fine with my previous One X and I also tried to use the charger of the One X without success though..
Lazngann said:
Yes, I used the charger provided which is working just fine with my previous One X and I also tried to use the charger of the One X without success though..
Click to expand...
Click to collapse
Yeah it's bad. Too weird. You are not alone a couple other people are having this issue just this morning. Like four or so ONES decided they would all just say goodbye at the same time. It's odd as I have not seen any other problems like this until this morning.
Guessing this is a DEV edition or you can't go to a carrier and have to go through HTC? If so make sure to tell them this device has already been in before for the same problem and at this point you want a new device not this defective one.
nullkill said:
Yeah it's bad. Too weird. You are not alone a couple other people are having this issue just this morning. Like four or so ONES decided they would all just say goodbye at the same time. It's odd as I have not seen any other problems like this until this morning.
Guessing this is a DEV edition or you can't go to a carrier and have to go through HTC? If so make sure to tell them this device has already been in before for the same problem and at this point you want a new device not this defective one.
Click to expand...
Click to collapse
I will do so as soon as I get back to Germany where i purchased it, as I'm still in London for studies until the end of may :crying:
The charging time is ver bad. I had the same thoughts at first. I changed the calbe and the charger... In Elixier2 i don`t have more than 500-700 mA... I charge the Phone overnight. But my Battery lasts more than two days

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