Hi Everyone
I Have a friend who has just recently bourght a sony ericsson w910i
the flick of the wrist to change a song phone...
he got it when it was brand new in shops
it has developed a problem...
after turning it on after 20seconds or less it restarts and just goes into a continus loop....
i know xda-developers work on windows based phones but i just wanted to see if xda could strech there maverloss tecnical wings of theres and see if we could get this fixed!
lets see if we could put a smile back on his face!
chears
Westie
This handset is less than a year old, why not just send it back for software upgrade?? As you are from the UK also, not many people do know this but all mobile phones now have a 24 month warranty (they dont tell you this to stop you from taking your phone back but this is EU law)
just found out this is a world wide problem is so bad that some operators who sold the phone are asking for there return!!
http://techdigest.tv/2007/11/orange_recalls.html
touch wood i dont think this has ever happeded to SE before but it has happened to nokia a couple of times!
glad we can get around theses problems!!
Related
I just hung up with htc. I sent my 2 Kaisers in for repair since I just recieved my touch pro.(yes i spend too much money on phones) I was talked down to like a 4 yr old by the first guy, then after DEMANDING that I speak with a supervisor, he transfered me to Britney (1-888-617-1113) She told me that one of my phones, the one that I sent back for the z key and h key hard to press...Told me I need a new motherboard and lcd! for the low low price of $438.15! I said, how do you get to a motherboard and an lcd when I had problems with 2 keys being hard to press? She replied that the technition said he couldnt get the lcd to start up (being an eet, I asked if they test upon arrival or after initial tear down (we are a pioneer service center and people are human) was my reply to her after I learned they tear down for initial testing. Am I just up in the night or is this the most ridiculous load of B.S. I have heard for sending in a phone with 2 bad keys! does anyone know if the keyboard is part of the motherboard? Its not like you couldnt just go and buy a new phone at att and do a "gutswap" and return it! (I dont like to be that guy but Britney is making me!) I just need someone elses opinion...
thanks for listening to my RANT!
Boomin
?
Everybody's different but....I've called them a few times and had nothing but ...." sorry I can't help you with that ".......So I had to figure it out on my own.......
Peace
Mike
boomin said:
I just hung up with htc. I sent my 2 Kaisers in for repair since I just recieved my touch pro.(yes i spend too much money on phones) I was talked down to like a 4 yr old by the first guy, then after DEMANDING that I speak with a supervisor, he transfered me to Britney (1-888-617-1113) She told me that one of my phones, the one that I sent back for the z key and h key hard to press...Told me I need a new motherboard and lcd! for the low low price of $438.15! I said, how do you get to a motherboard and an lcd when I had problems with 2 keys being hard to press? She replied that the technition said he couldnt get the lcd to start up (being an eet, I asked if they test upon arrival or after initial tear down (we are a pioneer service center and people are human) was my reply to her after I learned they tear down for initial testing. Am I just up in the night or is this the most ridiculous load of B.S. I have heard for sending in a phone with 2 bad keys! does anyone know if the keyboard is part of the motherboard? Its not like you couldnt just go and buy a new phone at att and do a "gutswap" and return it! (I dont like to be that guy but Britney is making me!) I just need someone elses opinion...
thanks for listening to my RANT!
Boomin
Click to expand...
Click to collapse
Did you pay for it yet.
Companies like HTC is why places like this exist. I deal with the HTC technicians on a daily basis. I swear i think I would be better off dealing with a french fry cook at McDonalds.
Ok so here's the story:
Got my HTC Diamond (unlocked version) back in June 2008 for about $700 USD.
Few months later the backlight stops working and it gives me the microp version mismatch error.
I send it in to HTC for repairs, a month later I get it back, working again.
Now I've had the phone back for about a month, and today I turn on the phone and guess what: NO BACKLIGHT! When it finally does boot up (without the backlight) it gives me the MicroP version mismatch error AGAIN.
What a piece of junk. In less than one year this phone has died twice on me. I still have old sony and nokia phones from 6 or 7 years ago that work 100%, yet my HTC Diamond has died twice in less than a year?
I'll never buy another HTC phone. </rant>
That sucks that you of all people ended up getting the 1/100000 lemons out of the factory. I've gone through a few HTC's and have NEVER had a problem with them, as I'm sure not many have.
I'd give it another chance if it was me, god knows I love WinMo.
yeah...well i just called HTC repairs again. they said they will pay to have it shipped back to them for repairs, again.
hopefully it doesn't take too long...
i still think it's funny that the crappy free phones i have from years ago still work great, but this $700 phone keeps breaking on me! grrrrrr
It's because those 'cheap crappy phones' have 1-10 components inside, whereas the Diamond has 10x that (g-sensor,gps,wifi,etc) so there's so much more possibility of something breaking.
I think you've just been very unlucky, I've owned tones of phones and not one of them has ever failed on me.
I would suggest that if your Diamond fails again (touch wood it doesn't ) demand a new one as replacement, as it's probably beyond repair.
Bad luck for you.
I ve had HTC devices for about 4 years and never ever had a problem. I even dropped my HTC Wizard twice and stepped on It. And it still works !!!!
So Go and buy a Iphone
sony and nokia phones ... how many? why changing to htc if your phoneS works 100%? work both phoneS together 100% (sony 30% and nokia 70%).
i was the master of making a phone unflashable and unusable.
1. prophet: soundproblem ... after looking inside and try to repair = death
2. artemis: during flashing pull usb-cable = never starts again
2.1 artemis: after more than 100 try-flashing for reanimation the resetbutton gone to god
3. eten x800: 2 days old in germany, no roms, try something like x500 udlr = unflashable since today but function o.k.
4. diamond: 1 day - 1 hour - first think was flashing. it flyes with me to Turkey, drinks water, fly to wall (2 times), flashing and cooking, i think i would marry it.
today its a htc what you never buy, tomorrow its a palm and the day after its an other phone. do what you want and have fun with your new never-want-buy-xyz-phone ....
my oppinion is: i cant understand why you posting here ... ?
xavierdemon said:
I think you've just been very unlucky, I've owned tones of phones and not one of them has ever failed on me.
I would suggest that if your Diamond fails again (touch wood it doesn't ) demand a new one as replacement, as it's probably beyond repair.
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Click to collapse
I agree with this comment! After two attemps at resolving the same issue, any manufacturer should replace the handset completely.
Best of Luck
i must say
only had HTC phones since 2002
not once has one broke down on me....
i have dropped a few....but thats me....not the phone
HTC the only one !
I´m a big fan of HTC. Now i have a Diamond. Earlier: qtek, nokia, motorola, soyericson and more....
From heavy models on 2 kilos in 30 years!
I think i never have another brand then HTC anymore, This is the best phones.....
okokur said:
sony and nokia phones ... how many? why changing to htc if your phoneS works 100%? work both phoneS together 100% (sony 30% and nokia 70%).
i was the master of making a phone unflashable and unusable.
1. prophet: soundproblem ... after looking inside and try to repair = death
2. artemis: during flashing pull usb-cable = never starts again
2.1 artemis: after more than 100 try-flashing for reanimation the resetbutton gone to god
3. eten x800: 2 days old in germany, no roms, try something like x500 udlr = unflashable since today but function o.k.
4. diamond: 1 day - 1 hour - first think was flashing. it flyes with me to Turkey, drinks water, fly to wall (2 times), flashing and cooking, i think i would marry it.
today its a htc what you never buy, tomorrow its a palm and the day after its an other phone. do what you want and have fun with your new never-want-buy-xyz-phone ....
my oppinion is: i cant understand why you posting here ... ?
Click to expand...
Click to collapse
Man.... Stay away from anything that looks like a mobile phone !!!
yeaa bro.....u were just unlucky......
i owned almost 5 HTC phones in these 4 years back.......and never had to face such kind of situation....
infact i love HTC for its performance and value for money price...
it is always a best phone to have....no matter wht model is...
@ asrdias
never, sir ...
i forgot the points
2.2 artemis: bought a broken artemis on ebay for 50€ and make from two damaged orbits one functionally orbit.
2.3 artemis: using a german cooked rom from htc-developers;
2.4 artemis: 100% no problems !!!
3.1 send x800 earpiece for spend somebody and used for me an earpiece from an old handy. 100% no problems !!!
i hope, in future i can write
4.1 diamond: tv-out (what ever, negative or postive message)
if you are angry about my first post, please excuise me, i am 36 years old and have the last time english 20 years ago. somethings comes/reads harder than i really meaning ...
okokur
I am having the exact same problem as the OP (microP error). Can anyone plz point me to a solution..
Is this a hardware or software problem ?
Can i get rid of it by flashing ?
archeopetrix said:
I am having the exact same problem as the OP (microP error). Can anyone plz point me to a solution..
Is this a hardware or software problem ?
Can i get rid of it by flashing ?
Click to expand...
Click to collapse
im interested in that too, my phone does the exact same, and a friends.
is there any "home solution"
My Diamond broke twice during the first 2 months (overheated and wi-fi became dysfunctional). A friend's Diamond overheated so much whilst navigating that it broke too.
I've had mine for almost a year now but my next one will definitely be an IPhone. My Diamond has been immature and unstable from the beginning, requiring third-party software and registry patches for basic functionality like setting touchscreen sensitivity and the integration of the address book into the phone user interface is just moronic. Scrolling is plain awkward in TF3D, nothing like the smooth control you have on the Iphone.
My first HTC was a Qtec S200 and it was better in every respect except that it lacked GPS. More robust, better battery life, better GSM sensitivity, better wifi range, better touchscreen sensitivity. Solid as a brick.
first I had x1i keyboard got f*cked up
then after 2-3 months same thing happened with x1a
I got mad I bought n900 ;-)
but im I the only who is sending out his/her x1 to sony for 2nd time?
patt2k said:
first I had x1i keyboard got f*cked up
then after 2-3 months same thing happened with x1a
I got mad I bought n900 ;-)
but im I the only who is sending out his/her x1 to sony for 2nd time?
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Click to collapse
i don't know waht to say
but i love my X1 more than this N900
at last X1 is Windows Mobile and i love this OS more than any other.
on my X1 verithing is ok and i love it
I've sent my X1 into sony once, but still I'm really happy about it, its working well and I love that I've gotten everything how I like it.
N900 is a good phone though, but seems to tout itself as something really powerful in the Nokia lineup (which compared to other nokias is true), when WM and Android is just as capable. Its great for messing around with though.
but im I the only who is sending out his/her x1 to sony for 2nd time?
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Click to collapse
Nope, you're not the only one sending it back for the second time. Mine's back with SE at the moment because the case has cracked again! Different place this time.
Haven't had any other probs with it though, and am still v. happy with it now I've got it running how I like it (taken about 9 months, mind you!)
Weird,
I got mine since April 2009 & dropped it already 2-3 times from minimum 1 meter high on the floor.
And it doesn't have even a crack or a malfunction :O
Everthing works perfectly on my device ^^
Seems some people have bad luck :S
got mine more then a year ago and haven't had any problems with anything
well after I fell in a lake 2 times the same night the keyboard have some issues where some keys require a harder pressure and some only light pressure or I get 2 letters
but I can't really fault sonyE / htc for that problem
Rudegar said:
got mine more then a year ago and haven't had any problems with anything
well after I fell in a lake 2 times the same night the keyboard have some issues where some keys require a harder pressure and some only light pressure or I get 2 letters
but I can't really fault sonyE / htc for that problem
Click to expand...
Click to collapse
I don't know... a combination of an accelerometer and a jet pack on the X1 could have kept you from falling in the lake
(I also sent mine in twice: screen/LED then keyboard)
Just got mine back 2nd time
First time I sent it to repair it was for the keyboard issue.
Now the keyboard is ok but after a month or so it started dropping calls, bad 3G reception etc.
So sent it back again and received it back last saturday.
it seems fixed now but I have to try it out for a few days.
So you're not alone in your X1 troubles...
"I don't know... a combination of an accelerometer and a jet pack on the X1 could have kept you from falling in the lake"
funny you should mention it because when I tried to turn it on after the first dip
all life sign it gave was to turn on the led for the cam maybe it was trying to save me from the second drop if only I had left it on
patt2k said:
first I had x1i keyboard got f*cked up
then after 2-3 months same thing happened with x1a
I got mad I bought n900 ;-)
but im I the only who is sending out his/her x1 to sony for 2nd time?
Click to expand...
Click to collapse
You are not the only one. That is for sure! Here's the situation by me: I had cracks in my X1 (never dropped, always in leather case), and after that problems with the keyboard. It went to service, 2 months ago - problems with keyboard and with front panel keys. I've opened and fixed the problem with the front panel keys. And very soon I'll open it again and clean the keyboard. That is 3 times opening the phone. I hope it won't break of so much openings, but it is the worst phone (panel quality wise) I've ever had.
And the guy from the service said - you can try to sell it and by the new X2 - yeah !!! I'll never buy SE again, not in the next couple of years at least. And X2 - it is just as slow as X1. I've spent 550 euro for something that causes me so much troubles.
my xperia came they appears did not do nothing
they said I did software tampering wtf is that ? is this custom rom or they realized the stock spl?
but what is funny my keyboard is working properly now
is this stupid or what LMAO! ?
Hi Guys
Yesterday I took my phone out of my pocket and immediately realised it had 4 or 5 thin cracks emanating from the left, roughly where the charging flap is.
This is a MASSIVE headache. The phone was perfectly fine one moment as I recorded a video with it... I then put it in my pocket and when I removed it 30 mins later it had broken. I did not drop, bang, bash, knock nothing it. I paid cash for my phone so I have guarded it with my life. I never had anything else in the pocket with it and it was loose fitting shorts.
Now normally this would not be the end of the world, but I am on holiday in South Africa. I live in the UK so warranty repairs I assume would have to happen there. I have Amex insurance on it, usually they are very good, but if they send me a new phone I would likely be liable for a huge chunk, as in 40% of the value, import duty.
If they make a cash value payment to me I can buy the phone here, but then if it breaks in the UK the service centre there won't touch it.
I honestly feel really angry about this. I sold my iphone 5 in September and bought this phone, knowing full well that perhaps the biggest price I would pay would be the drop in after sales care. I would have been able to live with the crack until I get back to the UK, but like I said my phone is totally unusable.
Oh yes and I am only going back in May!! That is 5 more months so I can't be without a phone for half a year...
Has this happened to anybody? My circumstances are pretty unique, but can anybody offer any advice at all? surely people's phones break while on holiday, Sony can't just turn their back on me?
Thanks,
Johann
I think it's a unique case but just to be sure can you post some pictures?
eclyptos said:
I think it's a unique case but just to be sure can you post some pictures?
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Ok my only camera is my phone, but I will borrow my mum's phone tomorrow and take some pictures in the light. I have heard about spontaneous cracks with the Z ultra but not really Z1... I would be keen to know if anybody else discovered cracks...
Hi I didn't end up taking a photo but thought I would post an update.
I called Sony Mobile South Africa and they will NOT do a warranty repair here as the phone was bought in the UK (Why did I leave Apple??) however if I want to I can have them fix the screen for me for R4000 which is £236!! Plus the phone would have to be couriered to Johannesburg about 1600km away from Cape Town...and couriered back at my expense....
I then contacted Sony Mobile UK and a warranty repair can only happen if I courier the phone to the UK and pay for the courier back to SA. One of the major risks in this would be potentially being slammed with an import duty on the phone of 40% which would be about £240... even though I do not live here and will be taking the phone with me back to the UK in May...
In the end I had to courier it to London at £40 today my partner will now collect the phone and send it to my insurance company who will then either fix it or replace it.... my partner will then send the phone back to me at approximately £70.
Why am I telling you all this? Basically, don't let your phone break when you are on holiday... especially if you are on a long holiday like me, 5 months...
Sony's aftersales care is PATHETIC compared to Apple... I keep on asking myself, why did I do this? I knew it at the time and it was perhaps the single biggest thing putting me off leaving Apple... little did I know my phone would break just 3 months after getting it...and that a cracked screen in Xperialand means UNUSABLE screen... unlike my apple phone that had cracks in the screen for many moons before I bothered to fix it.
eclyptos said:
I think it's a unique case but just to be sure can you post some pictures?
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Click to collapse
It's not exactly a unique case. See here:
http://talk.sonymobile.com/t5/Xperi...a-self-cracking-screen-like-the-Z/td-p/401577
re
I have this issue as well, sent mine in today.. Not a single case, same issue as the Z...
Hi I got my xperia z in March and on new years day the phone screen broke in my pocket with a hairline crack and became unusable. I have a very nice phone case to try stop things like that from happening. Anyways I sent my phone in to repair and they told me it would cost R3500 to fix (321.69$). I live in South Africa and when ever I try phone around to get more help they just redirect me to the next person who can not help me. What can I do any help thanks
stubz151 said:
Hi I got my xperia z in March and on new years day the phone screen broke in my pocket with a hairline crack and became unusable. I have a very nice phone case to try stop things like that from happening. Anyways I sent my phone in to repair and they told me it would cost R3500 to fix (321.69$). I live in South Africa and when ever I try phone around to get more help they just redirect me to the next person who can not help me. What can I do any help thanks
Click to expand...
Click to collapse
You can repair it yourself, I think that's the best thing you can do if you don't want to pay that much.
Only downside is that there is a big chance that your phone isn't 'waterproof' anymore after you've fixed it.
Here is a tutorial:
http://www.youtube.com/watch?v=dfXaze8AS2o
And a place where you can buy parts:
http://rounded.com/xperia-z-l36h/
Pretty pricey, but by far not as pricey as getting it repaired.
There are more places you can buy prats like Ebay.
Hello
Hi. I am from Romania and i bought 3 weeks ago a Sony Xperia Z3 from Germany. I have guarantee. Yesterday i saw that all the back glass from my phone is crashed. My phone didn`t fall down on the floor or something like this. I read on network many problems like this and i know that the problem is from my pocket. I don`t know that guarantee will repair this thing. What do you think?
stubz151 said:
Hi I got my xperia z in March and on new years day the phone screen broke in my pocket with a hairline crack and became unusable. I have a very nice phone case to try stop things like that from happening. Anyways I sent my phone in to repair and they told me it would cost R3500 to fix (321.69$). I live in South Africa and when ever I try phone around to get more help they just redirect me to the next person who can not help me. What can I do any help thanks
Click to expand...
Click to collapse
I have seen same issue with T2 ultra in my friend's phone .. The display cracked inside pocket.... I thing that some kind of force applied to it while my frnd handling his bike with the phone inside the pocket....
And here in India it cost around Rs. 10,000 to fix it...