Network Problem [uk-orange] - Tilt, TyTN II, MDA Vario III General

Hello !
I got my Kaiser and from about two days got sometimes problem whit connect to network and to see sim card , its orange network. I put in that simcard to n95 and works exellent but not on kaiser ;/ Need i to change radio ?!
In my room nokia got full network but htc only one point ;/ first days when i got that pda everything was ok .... please help.
(soory for my english..)
Details:
R 1.27.12.29
G 22.45.88.07H
D 1.81.00.00

Heello again!
anybody now what happend whit my pda ? i dont now if i should give back kaiser to orange branch or try play whit radio but i think radio is new version so i really dont now what to do ;/

I'm not sure what is causing this but I would recommend replacing it if that is an option. For it to suddenly not get reception suggests to me a device fault, rather than reception issues.
If you are within the returns period, take it back for a new one. If not, then it might be worth flashing a new radio.
I found 1.27.12.32 and 15.32 work quite well with Orange.

Have you tried switching to GPRS rather than 3G to see if that makes a difference

fisha21 said:
For it to suddenly not get reception suggests to me a device fault, rather than reception issues.
.
Click to expand...
Click to collapse
So how do you work that one out?
does that mean that local cell is impervious to failure?

T-mobile has been having a lot of problems recently too and the call centre staff are not much use, i havent been able to make or receive phone calls for over a week (i have to dial and 15times before i can get through to anyone) and use my HSDPA properly it keeps cutting on and off, soo annoying!

So better way is give back to get new one , if that happend again i'll possible put in new radio se how is running. My N95 work's well in same place and got avalible 3G :/.
See what orange says.

Hello !
Problem Fixed By assistant from orange shop
3G And 3,5G don't work propertly in my Town in UK.
What Man in Orange shop did is only changed in Band Settings NETWORK TYPE : AUTO to *ONLY GSM*.
He said that some of phones has problem whit auto search proper network type.
Ex. N95 working well whit automatic selection but not my kaiser , sometimes tytn is lost and fully disconnect from network when trying swich to 3G mode.
Now My Tytn is working well but if i whant too use video konference i must swich manualy network Type to AUTO or WCDMA.
So i think my version of kaiser got a bug somewere but im thinking if that is on Radio or on Rom ?
Thanks.

mine is the same, at home I dont get a good enough 3G signal to make or receive calls, so have it on GSM, then if I want to use video calls or www switch it over. hence the reason I suggested it earlier on

Related

No-one one here experienced the 3G bug then?

This is a problem where you have an apparently good 3G signal BUT you cannot make or receive calls or texts and you can't establish a data connection. There is no obvious sign that you are in this state until you try to call, text or access data.
The "solution" from T-Mobile in the UK is to force the phone "band" setting from Auto to GSM, then it works. But of course its not a solution as you lose 3G.
If you are at work with a 3 icon on your phone, just try calling it from your desk and see if you get straight to voicemail or not.
After discussions with T-Mobile they are sending me a replacement handset but if the postings in Modaco are anything to go by then I am not alone in this.
What is not clear is whether this is restricted to:
1. The T-Mobile UK network
2. The T-Mobile UK Vario III firmware
3. A combination of the above
4. A general design fault with some Kaiser's
This is being discussed in the Modaco forums but I couldn't find any mention here.
I make dozens of calls, and send around 50+ SMS a day.
No problems in the last month.
I am an Australian Kaiser owner running on the Three network.
ROM: 1.81.861.0 WWE
Hi there,
I have the same issue on T-Mobile in Germany.
What I have not been able to figure out is if the phone works again after a while or if one needs to reset (as I always do).
Regards,
Martin
I have tried soft resets and even a hard reset and it appears to be random whether it starts working again. This seems to be same experience as the Modaco users.
thinksmart said:
Hi there,
I have the same issue on T-Mobile in Germany.
What I have not been able to figure out is if the phone works again after a while or if one needs to reset (as I always do).
Regards,
Martin
Click to expand...
Click to collapse
mbriody said:
This is a problem where you have an apparently good 3G signal BUT you cannot make or receive calls or texts and you can't establish a data connection. There is no obvious sign that you are in this state until you try to call, text or access data.
What is not clear is whether this is restricted to:
1. The T-Mobile UK network
2. The T-Mobile UK Vario III firmware
3. A combination of the above
4. A general design fault with some Kaiser's
Click to expand...
Click to collapse
Well, I worked for T-Mobile UK recently and had the very same issue on my Vario II, even whilst at work where there was a large mast and the 3G coverage was the strongest in the country.
on further investigation, everyone else in the area had the same issue. sometimes it would work ok, a lot of the time i had to manually set to 2G just to be able to use the phone functions.
in T-Mob we could check the strength of various 2 & 3G signals by postcode, and the signal in the area was very strong, with no outstanding work issues or problems (according to our system)
was never able to figure out why this was happening, and nobody was able to answer the questions.
so -
seems to be T-Mob UK (perhaps just in various areas at various times), and is not limited to your Kaiser / Vario, so at least you can relax cos it's not a faulty phone
Thanks for the very useful post. Unfortunately that doesn't give us a solution. If this cannot be fixed then T-Mobile is useless for me.
Dr J said:
was never able to figure out why this was happening, and nobody was able to answer the questions.
so -
seems to be T-Mob UK (perhaps just in various areas at various times), and is not limited to your Kaiser / Vario, so at least you can relax cos it's not a faulty phone
Click to expand...
Click to collapse
i've been experiencing the same - no data access when using 3g (whilst showing 2 bars) but connecting fine using gsm.
can anyone point me in the direction of a replacement comm manager with the same icons as the default kaiser but with a 3g switch in the vacant slot ?
i've been looking at a few replacement comm managers but can't seem to find what i'm looking for ...
This is NOT a problem with your Kaiser, replacing your phone will not make a difference. It is problem with your provider's tower hard/software. Strange that T-Mobile has not told you this when you contacted them about it.
T-Mobile in the Netherlands does not have this problem, but the KPN network does. KPN is however in the process of replacing the faulty hardware (or maybe they are already done now, even) and suddenly the problem disappears
Found the solution!!
Hello,
I had the same problem untill one day I inserted my sim card in another phone (a very old nokia - as basic as it gets).
For some reason that I don't know, when I put the sim card back in the TyTN II it was working and keeps on working.
This has happened over a month ago, and I now don't hv a problem.
Try to do the same, see if it works for You
Regards
XTP
Nope, I already tried the SIM in another phone (an SE W880i) and it was okay. I put it back in the Vario III and it still didn't work.
I also tried soft and hard resets.
xtp73 said:
Hello,
I had the same problem untill one day I inserted my sim card in another phone (a very old nokia - as basic as it gets).
For some reason that I don't know, when I put the sim card back in the TyTN II it was working and keeps on working.
This has happened over a month ago, and I now don't hv a problem.
Try to do the same, see if it works for You
Regards
XTP
Click to expand...
Click to collapse
i can confirm that this didn't work for me either. :-(
worth a try though ...
I had this with a Hermes on Orange UK a year ago. They admitted that the local cell was faulty and was being fixed and asked me to go to GSM for a week. After a week I switched back and it was fine.
Am now using a Kaiser (O Tytn2) in same location and its fine.
well i know ive been having problems sending mms whenever im on the 3g network, but as soon as i switch to gsm then the mms sends fine!
Chainfire said:
This is NOT a problem with your Kaiser, replacing your phone will not make a difference. It is problem with your provider's tower hard/software. Strange that T-Mobile has not told you this when you contacted them about it.
T-Mobile in the Netherlands does not have this problem, but the KPN network does. KPN is however in the process of replacing the faulty hardware (or maybe they are already done now, even) and suddenly the problem disappears
Click to expand...
Click to collapse
This is correct, the problem is indeed not your Tytn II. I've called with a dutch provider (Telfort) which makes use of the KPN network. And it is technically not possible. So we must wait till the provider makes sure this is possible.
I also was surprised that they never told me this in advance. Actually they didn't knew it was an problem till I called them.
Er, exactly what "is not possible"?
3G to 2G switching works fine on my other phone (an HSDPA-enabled Nokia 6120 Classic, on the same network).
So how can this not be handset related? I can see how it could be a combination of the phone and the network but if other handsets can cope then it must be related to the handset in some way.
Incidentally I am now using my replacement Vario III and so far so good but its early days yet.
mlh01 said:
This is correct, the problem is indeed not your Tytn II. I've called with a dutch provider (Telfort) which makes use of the KPN network. And it is technically not possible. So we must wait till the provider makes sure this is possible.
I also was surprised that they never told me this in advance. Actually they didn't knew it was an problem till I called them.
Click to expand...
Click to collapse
which ROM versions are experiencing this problem?
I get this in the UK on a Tuesday at around 16:00 and then all is ok after 17:00. If I turn off HSDPA then this does not happen at all.
My view is the T-Mobile network. Being as I know when it happens its not a problem but I think they have time slots for software upgrades etc to the HSDPA side of things and this is when your phone goes into a GSM lockout.
If I keep the phone on 2g then it never happens .
This also happened on my N95 on the same day at the same time also , so i would guess its a network thing
I had this occur again this morning, on the new handset. I tried to call home with a full set of bars and the phone in 3G - the call wouldn't go through.
Switched to 2G, call goes through.
The problem is that when you are in this mode there is no way to tell, without trying to make a call. Your phone is effectively useless as no-one can call or text you and you can't call out. You are blissfully unaware.
This is not an acceptable situation.
wardy said:
I get this in the UK on a Tuesday at around 16:00 and then all is ok after 17:00. If I turn off HSDPA then this does not happen at all.
My view is the T-Mobile network. Being as I know when it happens its not a problem but I think they have time slots for software upgrades etc to the HSDPA side of things and this is when your phone goes into a GSM lockout.
If I keep the phone on 2g then it never happens .
This also happened on my N95 on the same day at the same time also , so i would guess its a network thing
Click to expand...
Click to collapse
I have suddenly started to experience this problem on T-Mobile UK, starting last night. It finds a 3G network, but I cannot receive or send calls or SMS. If the network drops to 2G, I can generally receive texts, but it's only if I lower my band to GSM only that I can make or receive calls, or use data.
T-Mobile are generally crappy in my area anyway, my phone is forever flipping between 2 and 3G. Can anyone confirm what 3's coverage is like in south london (stockwell area if possible) and what sort of data/call packages you can get sim-only, as I fear that they may not work out as cheap as T-mobile's.
incidentally, I don't think it's an MDA vario problem as I'm running the TyTn II.

Serious problem with Kaiser on 3UK

A few weeks ago, I bought an unlocked O2 XDA Stellar (Kaiser) from a work colleague. I put my 3UK sim in and had everything working well, but the next day when I turned on the phone, it wouldn't connect unless I forced it to use GSM mode.
The guy I bought it from put his O2 sim in and had the same problem, so he took it back to O2 under warranty. A week later it came back "fixed". It would appear to connect using 3G but it was impossible to make or receive calls unless it was forced into GSM mode, so it went back to O2 again.
Yesterday, I got a replacement unit from O2 and it worked perfectly with my 3UK sim.
Unfortunately, this morning it is back to only working if locked into GSM mode again.
I have heard of problems with Kaisers when they have been roaming (3UK roams onto Orange if the 3G signal is too weak), but I can't really imagine the phone isn't compatible with 3UK since they sell these as well!
As my work colleague is now on holiday for 2 weeks (so it can't be taken back for 2 weeks), does anybody have any ideas, or has anybody else experienced this problem?
Thanks
BTW, it's still running the stock O2 ROM
ditch the stock o2 rom flash it that fixed mine when i got an orange tytn2 im also on 3 but pandg. dont mean it will work work for you but hey worth a try?
The first time I had this problem, I flashed one of Dutty's ROMs but it didn't cure the problem. It just meant I had to reflash the original and Soft SPL etc. before it went back to O2.
Thanks anyway.
I've got a HTC branded Kaiser and I've had nothing but trouble trying to find a suitable radio ROM. The stock HTC ROM was just plain lousy on Orange & O2 (I have both SIM cards) whereas my old Nokia & Ericsson work perfectly well. I mean SO lousy that I more often don't have any signal at all most of the time, regardless of location. I've lost count of the number of ROMS that I've tried trying to find that "perfect" one. Now I'm convinced that it doesn't exist and because of this, the Kaiser and HTC themselves are sh1t!!
I had one ROM (forget which one) where the Orange signal would go from full to nothing on about a 3min cycle.... off, on, off, on etc eventhough the phone was in the same location.
I know this doesn't really help you, but at least you know you are not alone. Good luck finding that Holy Grail of a ROM. If you do, let me know!
Thanks, but it went from working really well yesterday to not working at all on 3G today.
I haven't made any changes since it worked.
If I enable 3G, it connects but shows the carrier as "3G 3" instead of just "3" and also shows the triangle roaming symbol (which it always shows when connected in GSM mode, but not normally when using 3G.
I'm not convinced that it's a ROM, or radio ROM related issue, but I can't believe that both Kaisers have developed the same problem, and both within 24 hours of using them on 3UK!
I may have to try and get it replaced again and sell it on though I would be very sad to see it go.
stooby said:
Thanks, but it went from working really well yesterday to not working at all on 3G today.
I haven't made any changes since it worked.
If I enable 3G, it connects but shows the carrier as "3G 3" instead of just "3" and also shows the triangle roaming symbol (which it always shows when connected in GSM mode, but not normally when using 3G.
I'm not convinced that it's a ROM, or radio ROM related issue, but I can't believe that both Kaisers have developed the same problem, and both within 24 hours of using them on 3UK!
I may have to try and get it replaced again and sell it on though I would be very sad to see it go.
Click to expand...
Click to collapse
I've had the same problem, i was wondering what that triangle ment, yesterday i started getting the Roaming notification, 3 is expensive enough without roaming charges!
I'm wating to get an 02 sim card anyway but im hoping i havnt screwed up my phone the GPRS icon still shows.
It appears to me that your "3" network is just too weak, therefore the device selects automatically the next available stronger network. Try setting your device on MANUAL NETWORK SELECTION and select the 3 Network.
http://www.modaco.com/content/kaiser-kaiser-modaco-com/275040/3-network/

no 3g network problem

rom hd 3 blackstone wwe
rom date 9/30/08
rado 1.65.24.36
protocol version 25.94.40.06h
ok heres the problem i never have 3g on my phone, next to the signal bars theres always a E never 3g. if i go to phone setting in the setting menu i have to put it gsm mode on the band tab and gsm(1900+850) +umts(1900+850) because if i put it in auto i only get a signal around my hometown when i go to boston i loose signal. what happens is i get 3 beeps when after dialing a number. i get no incomming calls or outgoing nor any text or internet. i have flashed it back to att rom it was the same. i have called att when having ths problem and they told me i should have full signal and it should be 3g after about 30mins i was told i was doing something wrong. im just worried because i dont think that i have a warranty on the phone being a refurbshed tilt i got from att in may. am i just going to have to live with it or is there anything i can do. also i dont know if im just making a nubie mistake but i have been told 3g is where its at. so thats why m wondering.
thanks in advance
sam b.
After months of playing around with mine which has the same problem I was told the following by a member of OCAU here in Australia.
Formage said:
hey mate just pming you about that tytn, asked my uncle who actually works for one of the htc service centers and he claims the motherboards on those tytn's were riddles with issues, from lighting, to the touch panel not being detected and reception flaws, he claims it would probably need a new reversion motherboard
Click to expand...
Click to collapse

Loosing network signal

Hi!
After weeks of flawless function my Xperia can not find my carriers phone network.
I have updated the phone to the new ROM but that does not help.
The phone finds the SIM card and asks for the code.
Strangly it can connect to internet through my carrier (Tele2).
But I can not get a connection to the phone network and make a normal phone call.
Is something wrong with the phone?
NO, cause with another carrier (Telenor) everything works pefect.
Then obviously something is wrong with my carrier (Tele2) or the SIM-card.
NO, cause when I put my Tele2 SIM-card in another device (Ipaq 6515) it works perfect.
The Ipaq is not a 3G-phone. Can that have anything to do with it?
I'm getting lost here, all help is appreciated.
(ORIGINAL MESSAGE
Hi!
After weeks of flawless function my Xperia has started to lose it's phone network.
I notice it after I wake my phone up from stand by mode.
It doesn't help to turn the phone option off and on in Comm manager, but it has sometimes helped turning flight mode on and off.
Other times I had to restart the phone.
This happens a couple of times every day, after long times of not using the phone. I have not been able to trigger this problem, so I don't know what causes it or exactly when it happens.
Strangly it can connect to HDSPA while it has lost the phone network.
I have also experienced som freezes when I'm flipping between the panels to much.
All help is appreciated, thanks.
It would be helpful if you could give us more information.
What ROM are you using
Which carrier you have
etc.
mo.ammi said:
It would be helpful if you could give us more information.
What ROM are you using
Which carrier you have
etc.
Click to expand...
Click to collapse
I'm using:
ROM 1.02.936.3
Radioversion 1.06.25.29
The carrier is Swedish Tele2.
In Sweden we have GSM-900 and GSM-1800.
Tele2 also provide me with UMTS and HSDPA.
Today the problem became worse.
Even after repeated soft restarts it refused to find the phone network.
Then I change SIM-card to another carrier and it found the network.
I also tried the SIM-card that's giving me problems in another device. Works fine.
So both SIM-cards works. I'm now gonna go with the new carrier during the day to see if the problem come back.
If anyone have any ideas, please help.
krion said:
Today the problem became worse.
Even after repeated soft restarts it refused to find the phone network.
Then I change SIM-card to another carrier and it found the network.
I also tried the SIM-card that's giving me problems in another device. Works fine.
So both SIM-cards works. I'm now gonna go with the new carrier during the day to see if the problem come back.
If anyone have any ideas, please help.
Click to expand...
Click to collapse
All I can say that Xperia sometimes looks for the signal a bit longer it should IMO,
but I also know that carriers have many many problems usually and they're also often responsible for signal drops in some places too.
I know that 'cos I was talking to my carrier many times about it and learned something about it...
have u tried hard resetting the phone or re-installing the software? ..
if u run the sony update software it will give u the option to re-install your phones software - not sure if that has the same effect as a hard reset ..
probably worth trying
Amanox said:
have u tried hard resetting the phone or re-installing the software? ..
if u run the sony update software it will give u the option to re-install your phones software - not sure if that has the same effect as a hard reset ..
probably worth trying
Click to expand...
Click to collapse
Thanks for answering, I have now done a total reinstall and updated the phone to the newest R2... ROM.
The problem remains.
The phone finds the SIM card and asks for the code.
It can connect to internet through my carrier (Tele2).
But I can not get a connection to the phone network and make a normal phone call.
Is something wrong with the phone?
NO, cause with another carrier (Telenor) everything works pefect.
Then obviously something is wrong with my carrier (Tele2) or the SIM-card.
NO, cause when I put my Tele2 SIM-card in another device (Ipaq 6515) it works perfect.
I'm getting lost here, more ideas is appreciated. Tomorrow I will call Tele2 support.
Have you tried disabling 3G/HSDPA?
Chance that you have very poor 3G on your phone, whilst the IPAC is picking up ok 2G.
artesea said:
Have you tried disabling 3G/HSDPA?
Chance that you have very poor 3G on your phone, whilst the IPAC is picking up ok 2G.
Click to expand...
Click to collapse
Thanks for replying.
I disabled HSDPA/HSUPA in the advanced network menu. But it didn't help.
I also tried to choose GSM only in the phone seetings menue. But I could not even change the setting. Just got an error message about not being able to change the network (or something similar).
Is there any other setting that might be worth trying?
krion said:
Thanks for replying.
I disabled HSDPA/HSUPA in the advanced network menu. But it didn't help.
I also tried to choose GSM only in the phone seetings menue. But I could not even change the setting. Just got an error message about not being able to change the network (or something similar).
Is there any other setting that might be worth trying?
Click to expand...
Click to collapse
Having worked for several phone companies a few years at customer service I know what the procedure is.
-First thing they do is ask you to do a "crosstest", try your SIM in another phone and see if that works.
-You'll tell them that you did that and everything works fine when you use another phone.
-They'll automatically conclude that there's something wrong with your phone (correctly)
-They'll ask you if you could do a hard reset ( You did that too)
-Then maybe they'll try and reset the network (which almost never works)
Basically they'll have no other choice then for you to return it and have them look at the problem / replace your phone.
I don't think we here can help you with your problem
Good luck and keep us posted
Get a new SIM card. I've seen problems like this before, and an updated SIM card solved it.
The best way would be to test your SIM card in a similar phone, the ipaq not being close because it's not even 3G.
maedox said:
Get a new SIM card. I've seen problems like this before, and an updated SIM card solved it.
The best way would be to test your SIM card in a similar phone, the ipaq not being close because it's not even 3G.
Click to expand...
Click to collapse
I'm so confused right now.
Got my new sim card today, problem remains.
I call the carrier support and after they've looked the IMEI-number up they say that the phone is barred by an external operator. They won't tell me the reason and by what operator.
So I call the other carriers support and after they've done a IMEI-search they say that the phone is not locked in any way, by them or any other operator. After have been talking to Xperia support they come to the same conclusion. The phone is not locked but agree to that something is wrong, with phone or carriers, and they want me to try with a third carrier.
Final
I've handed in my phone to the seller and got another one back instead.
The end
Exact same problem
Howdy folks,
I have the exact same problem: My Xperia has worked fine for a month. Suddenly I can't register with Tele2 network (tried another Tele2 card as well that didn't work) for calling but have access to data channel so I can surf. Got told by the Tele2 support that my phone was fu**ed up. Got pissed off. Tried a sim for another provider (Telenor) that worked. Called the Tele2 support again. They noticed that I have an old (2g) sim, so they will send a new (3g) card to test if that fixes this mess. It should arrive late this week or early the next. Can't wait...
I'll keep you posted in this thread (or, if I should instead have made a new thread, a moderator may spank me and I will do better).
/Swedish Dave
Nope, new sim-card didn't fix it. But I have found at least one other xperia-user with this problem...
bad GSM signal
I have a X1
rom 1.03.931.10
radio 1.10.25.18
protocol version 52.56.25.29W
and since from the start I have bad GSM signal I have like 1-2 lines onli and it go up to 5line but onli from time to time (and then it drops again to 1-2line or none but If Itray to call is working or I get called but I can berly hear them bicose of the bad signal) on O2 network and in T-mobile is the same no mather wher I'm in town or outside of town; I'm in UK
is the phone damaged?? or...
sry for my bad english
My phone does the same thing
My x1 has had no problem with phone function or network. However, from the last week, the signal began to be lost sometimes, and the machine turned off automatically. and finally today, there is no signal at all.
MY SIM card works with other phones, so, I thought it might be software problem, and hard reseted with new rom. However, still no signal. It keeps looking. Does anyone have the same problem, and hopefully, solution?
I´m using my X1i with Tele2 as my service provider,but i don´t have any problems with signalstrength.. Works just fine..
speederTM said:
I have a X1
rom 1.03.931.10
radio 1.10.25.18
protocol version 52.56.25.29W
and since from the start I have bad GSM signal I have like 1-2 lines onli and it go up to 5line but onli from time to time (and then it drops again to 1-2line or none but If Itray to call is working or I get called but I can berly hear them bicose of the bad signal) on O2 network and in T-mobile is the same no mather wher I'm in town or outside of town; I'm in UK
is the phone damaged?? or...
sry for my bad english
Click to expand...
Click to collapse
I know I should've introdouced myself first, and that this is a strange first post, but:
HOLY SMOKES!!!
Xperia has FIVE reception bars????!!!!!
I always thought that 3 is the max value, since it only happened once that it went up to three bars, rest of the time it's maximum 2, usually 1.
I am also on Tele2 carrier, in Sweden that is, and since yesterday, I have no reception AT ALL.
Nothing.
Tried turning off 3G(or whatever it's called), nothing happens.
Tested with 3 other cards (one Tele2, one Telenor, one Telia) - all seem to be working okay. Except that the Tele2 one has slightly lower reception than the others.
Tested with 3 other phones as well - iPhone 3GS, Nokia 5800 Xpress Music, HTC Desire. All of them worked perfectly. Full coverage on that super-fast network thingy(the 3G symbol on iPhone).
Internet is just flowing on other phones - but Xperia is just falling behind in the most important section - reception.
Calls get dropped (2/3 of the calls), I must send same message at least 3 times in order to get it sent, Internet is crappy - if there's any at all.
Any kind of guidance is mostly appreciated.
P.S. A bit of those numbers which seem to be important:
Microsoft Windows MobileR 6.1 Professional
CE-OS 5.2.19608 (Build 19608.1.2.60)
ROM-version: 1.05.936.9
ROM-date: 04/19/09
Radioversion: 1.14.25.55
Protocol version: 1.0.11842.32680
Since all of you seem to have problems with one and the same carrier (Tele2) why don't you simply switch to another one? I once had a problem that was very alike the one described here and after several unsuccessful attempts of the carrier to fix it I simply switched to another one and all my problems were gone.

HELP! my touch diamond'd gone mad!

Hello all you clever people out there
i hope some of you can help me before i throw this thing at the wall
let me try to explain the problem i'm having
I bought this phone about six months ago and all was going well untill about two months ago
the problem i'm having is with phone service, at the top of the screen i get a '!' next to the signal indicator (Y) but when i touch the icon, on the next screen i get the Y with bars to indicate signal
on the phone settings screen it says no service and if i touch 'register on network' it says 'registering' then nothing???
what i dont understand is that i can still connect to the internet and get email via gprs (edge doesnt work when this happens) or occasionally via HSDPA or 3G
the only things i cant do is make or recieve calls or texts
Ive tried soft and hard resets and nothing changes, the only way i can get the phone service back is to put my sim into another phone, connect that to the internet then VERY quickly put the sim back in my diamond, and that doesn't always work
even when i do get it working it doesn't last, longest its gone is two days before it loses the service again
i've checked to make sure the phone hasn't been blocked and been to a few phone shops but no one seems to have any idea what the problem is or what to do about it (i've even e-mailed HTC and yo can immagine the respose i got! )
i know that i'm in a good area for signal as i've lived in the same place for years and hads lots of different phones on the same network (same number, same sim etc)
any ideas would be much appreciated as i'm sick of having to take two phones with me incase this one fails on me
phone details;
ROM: 1.93.405.1 WWE
DATE: 8/6/8
RADIO: 1.00.25.05
PROTOCOL: 52.29.25.12H
OPERATOR: orange (uk)
please help me
anyone with ideas can reply to this or email me direct [email protected]
thanks for reading this and hope that someone can help
Mike
btw just my 2 cents, orange has the worst coverage in UK, its terrible! and i have noticed my ignito has drastically worse signal on 02 than my other handsets.
those 2 combined, could be a possiblity.
yeah i know that but i have another phone on orange and sde by side my other one has full signal and my diamond doesnt
but if i touch the the indicator at the top the next screen shows at least two bars even when its not working, like i said, i've lived here for years and never had a problem before and this is relly annoying
but thanks for your input
yea, from what ive read, you might be able to flash the rom that deals with the radio on your phone, which may help, as my xda is pitiful even on 02, as we speak i have 1 bar, other phone is full!!
i though about flashing the rom and went on the web site, put all the details in and got a responce that no flash was availiable for it, i dont know if that because its locked on orange or if there is just no update
its really starting to piss me off because i think the phone is great (even though it isn't the most recent!)
thing is though, if i was to do my jiggery pokery and get the service back where i am i always get full signal on EDGE or GPRS
its confusing as hell
i'm just hoping that some one else has experienced the same and has a quick fix
i've downloaded some things from freewareppc and thought that something might have screwed about with my phone so got rid of it all and hard reset but no joy
i mean, as we speak now, the phone has no service but i've got it hooked up to the laptop i'm online with so its got signal (wifi turned off)
'jiggery pokery' - technical term
I have seen a somewhat similar problem too. Every now and then (especially just after making a call) I used to get the exclamation icon (No service) and couldn't make/receive calls for 10-15 mins until it finds network again. I used to try finding the network by trying Manual mode first (which actually failed to register to my network) and then selecting Automatic mode.
Solution: I complained to my service operator who were finally able to solve the problem in 2-3 days.

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