Hard reset..? - Touch Diamond, MDA Compact IV General

Anyone knows how to hard reset using combinations of buttons ?
Thanks

sectorlord said:
Anyone knows how to hard reset using combinations of buttons ?
Thanks
Click to expand...
Click to collapse
Straight from the manual.... Though i have not tested it...
To perform a hard reset
1. ​​​​Pull out the stylus.​
2. ​​​​With the device turned on, press and hold the VOLUME DOWN and
ENTER buttons, then press the RESET button with the stylus tip.​
3. ​​​​Release the RESET button, but continue pressing the VOLUME DOWN
and ENTER buttons until you see this message on the screen:​
This operation will delete
all your personal data,
and reset all settings
to manufacturer default.
Press VolUp to restore
manufacturer default, or
press other keys to cancel.​4. ​​​​Release the VOLUME DOWN and ENTER buttons, then press the
VOLUME UP button to perform the hard reset, or press any other​
button to cancel the reset.

Does hard reset clear the on-board 4GB memory?

kennykylechan said:
Does hard reset clear the on-board 4GB memory?
Click to expand...
Click to collapse
nope, to clear the storage, you need to use the "Clear Storage" application in the System tab in Settings

walshieau said:
nope, to clear the storage, you need to use the "Clear Storage" application in the System tab in Settings
Click to expand...
Click to collapse
This is very important for restore system from storage..

That's what I thought....but having read the spec from the other post....I am in doubt.
If it's 4GB ROM instead of 256ROM+RAM+Extra Storage.....programs like SPB Backup will be damned.

kennykylechan said:
That's what I thought....but having read the spec from the other post....I am in doubt.
If it's 4GB ROM instead of 256ROM+RAM+Extra Storage.....programs like SPB Backup will be damned.
Click to expand...
Click to collapse
i cant see how, the 4GB is still considered a "storage card" by default. Every app i use works fine...

Thanks....I will get one probably by this week.

whoa, keep in mind if you push "volume down" button after releasing the reset button once the message appears you will hard reset and reformat the 4gb storage.
To just hard-reset push the "volume up" after releasing the reset button once the message appears on the screen

Can anyone explain to me where I can find the alleged 256M ROM ? In the RAM status, I can only see the 192MB storage+program and the other tab for 38XX MB internal storage..?

Correct me if I am wrong, I believe size of ROM has never been shown in any version of WinMo. Storage+Memory only concerns RAM. And I am confortable if those ~4GB is shown under Storage Card.

Can someone tell me where the reset hole is? I have looked everywhere and cannot find it. Thanks.

take off the battery cover, take out the stylus, it's underneath the big end of the stylus. A little red button.

sectorlord said:
Anyone knows how to hard reset using combinations of buttons ?
Thanks
Click to expand...
Click to collapse
with images
http://www.hardreset.eu/htc_touch_diamond_hard_reset_soft_reset_en.html

Eh can someone teach me hw to hard reset i try until die also cannot hard reset le!

harky said:
Eh can someone teach me hw to hard reset i try until die also cannot hard reset le!
Click to expand...
Click to collapse
mee too.
no way to hard reset!

Sure there is:
1. Press the volume down + enter button + soft reset (see the picture postet earlier) at the same time.
2. Then let go of the soft reset but keep pressing the volume down and enter buttons untill you se the message on the screen.
3. Then release the buttons and press volume up to make a hard reset.

If your device is still functioning, you can use the clear storage function to do a hard reset. This will also let you choose if you also clear the internal storage part.

Radissen said:
Sure there is:
1. Press the volume down + enter button + soft reset (see the picture postet earlier) at the same time.
2. Then let go of the soft reset but keep pressing the volume down and enter buttons untill you se the message on the screen.
3. Then release the buttons and press volume up to make a hard reset.
Click to expand...
Click to collapse
sigh... no way!
I press volume down+enter button + sr but there is only a normal sr
me dumb... where I'm wrong?!?

Same problem to hard reset for me.
But, wich is the "enter button"?Inside the navigation control?

Related

Hard Reset Kaiser/AT&T Tile?

I did the search, but not finding anything...Thanks for the help
Not sure what you want... but you can go to Start...Setings....System and choose CLEAR STORAGE and that will give you a hard reset as far as whiping data.
austinsnyc said:
-Enter Bootloader mode: Hold Camera + Power buttons together and reset with stylus(thanks pof)
-HardReset: Hold Both soft keys in while pushing in Reset button :When prompted push Green Talk Button to clear data.
Click to expand...
Click to collapse
This is the information I found... bu t I HAVE NOT been able to get my Tilt to Hard Reset from pushing any combination of buttons...
But this does work...
grizzley said:
you can go to Start...Setings....System and choose CLEAR STORAGE and that will give you a hard reset as far as whiping data.
Click to expand...
Click to collapse
Ron
I know this already. I am looking for combination of bottons + reset. As press softkeys + reset for 8525...etc
grizzley said:
Not sure what you want... but you can go to Start...Setings....System and choose CLEAR STORAGE and that will give you a hard reset as far as whiping data.
Click to expand...
Click to collapse
Don't forget about your good friend, WIKI.
I hard reset a TILT that was locked up after installing Blackberry connect to SD card (known issue). Hold down the two soft keys, then use the stylus to press the reset button for a few seconds, then release while still holding in the soft reset buttons. The warning message comes on, and as said earlier, use the green send key to initiate the data wipe.
Jim_R said:
I hard reset a TILT that was locked up after installing Blackberry connect to SD card (known issue). Hold down the two soft keys, then use the stylus to press the reset button for a few seconds, then release while still holding in the soft reset buttons. The warning message comes on, and as said earlier, use the green send key to initiate the data wipe.
Click to expand...
Click to collapse
interestingly, it does not work on my TyTN II.
However, its working on the Trinity.
It worked on my Kaiser/Tytn ll. Thanks!!!
not for me :-(
Hi,
maybe me being stupid, but this procedure does not work for me. Problem is that I installed software for the iGo bluetooth keyboard (I know ...) and ever since the Kaiser is resetting itself every 30 seconds. So what I get is only the smart mobility message, a short vibrate and then back to start. Anyone any idea how to get out of that? May I just press the wrong softkeys?
many thanks in advance
eRay42
new situation: the keys I press are definitely the right ones, I can also get into bootloader mode. I flashed the original rom (RUU_Kaiser_HTC_WWE_1.56.405.5_radio_sign_22.45.88.07_1.27.12.11_Ship) back which finished successful but the situation is the same. When I hard reset I am told it has been done, being asked to press the green button and it reverts to the old problem immediately. I should say that I have not modded my device so far, it was in original state before I installed the above mentioned software. Could it be a coincidence and it is a hardware problem?
HELP!!!
I found hard-resetting my HTC TyTN "GB" somewhat unpredictable. Holding down both soft keys while depressing the reset buttone is the correct procedure. It's either related to the HTC_END.cab. Do you have this installed?
Cheers
Strange, can't perform a hard reset either, using the softkeys of my TyTn II. No matter how long I press and hold them, no message screen, no option to hard reset.
The only way is to use Clear Storage.
pietrucci said:
Strange, can't perform a hard reset either, using the softkeys of my TyTn II. No matter how long I press and hold them, no message screen, no option to hard reset.
The only way is to use Clear Storage.
Click to expand...
Click to collapse
haha, my two fat fingers...
I finally managed to hardreset, using two pencils to push (only!) the softkeys.
pietrucci said:
haha, my two fat fingers...
I finally managed to hardreset, using two pencils to push (only!) the softkeys.
Click to expand...
Click to collapse
Pencil trick worked for me tooooo
reset
thank you..my tilt went crazy and won't bot...just keep restarting and turning off.
I had to use the pen and hold down
damn it now i have to restore everything
No still not working. These button things doesnt work. BTW does using Clear Storage give same effect, anyone?
I also haven't been able to perform hard reset on my TyTN II with the Soft Keys.. it just keeps rebooting! Can anyone help me?
Cumpz
LoL.. nothing like keep trying..
Already got it..
i read on another forum that i need to press the camera button and the power button, they are both located on the same side and press the reset button..
i done that but keep getting a red green blue and white bars, the text say sspl-1.0.0lipof and at the bottom serial..
its the same as the first thing i had to do to load wm6.1..????
thanks
icum said:
i read on another forum that i need to press the camera button and the power button, they are both located on the same side and press the reset button..
i done that but keep getting a red green blue and white bars, the text say sspl-1.0.0lipof and at the bottom serial..
its the same as the first thing i had to do to load wm6.1..????
thanks
Click to expand...
Click to collapse
It's in the Kaiser Wiki, under 'Kaiser resets'.
this is what is says...
Hard Reset **NB** This cannot be performed while the device is connected/charging!**
* Press and hold both soft keys
* Using a stylus, press and hold the soft reset button at the bottom of the phone
* Keep all three buttons pressed until the keypad lights turn off and then flash
* Release the soft reset button while still pressing the soft keys
* Let go of the two soft keys once the message "This operation will delete all your personal data, to manufacturer default" appears on screen
* Finally, press the green call button to perform the hard reset, or press other key to cancel
1. what buttons are the soft keys..
2. i pressed the power and the camera buttons then the reset set pinhole button.. release the reset pinhole button after the keypads lights go off still nothing..

Hard reset problem

Can anyone help me out, I am trying to hard reset my phone, but what am I doing wrong?
My phone is turned on
I press volume down botton and enter round botton.
there after i press reset
I keep pressing the other 2 bottons
Still nothing happens, the phone restarts, but no hard reset!!!
I have 1.37 rom with unasigned hard spl. But I do not have any usb cable here at my work.
Help help help
Are you pressing and releasing the reset button? You need to hold it down until the device boots.
I had the same problem as well...couldnt get it to hard reset so i went through the settings list and did it through there.
Click on start, go to settings, then click on clear storage..choose clear storage and format internal storage...enter 1234 and then click on ok...when it asks to confirm press yes and once done it will then clear everything and reset the phone back to the way it was when you first got it.
voodooflux said:
Are you pressing and releasing the reset button? You need to hold it down until the device boots.
Click to expand...
Click to collapse
Still isn't doing that...
Should I press volume down botton and enter botton when the phone is in windows?
Keep all three pressed down dont release the reset button ... It will go through , well did for me as I noticed it did the same thing to me. I only released once the screen had changed to the options for format
Or why not do the hard reset as i described earlier?? lol..much easier and dont have to worry about pressing 3 buttons at the same time
Spawn12 said:
Or why not do the hard reset as i described earlier?? lol..much easier and dont have to worry about pressing 3 buttons at the same time
Click to expand...
Click to collapse
If I could of, I would of! I am at my work and I have sensative stuff on the internal storage. To big to blue tooth them.
oddball1 said:
If I could of, I would of! I am at my work and I have sensative stuff on the internal storage. To big to blue tooth them.
Click to expand...
Click to collapse
Ok well you do realise even with the way ive said to do it, you dont have to wipe your internal storage??..you have the options of clear storage only...format internal storage or clear storage and format internal storage.
If your going to do a hard reset with the way your trying to do it...you will lose all your info on your internal storage...so it doesnt make any difference does it??. Your still going to lose all your sensitive info doing it the way your trying to do it ie hold volume button down, press center button then press reset button and release the reset button whilst holding down the other 2 buttons.
Not sure whether this helps, but I also had the back of the device removed when I did a hard reset via the button method.
Sounds like Spawn's solution might suit you better though.
excuse me if im wrong as i dont own a diamond (waiting for the pro to decide) but doesnt the stylus have to be removed or something like that to hard reset. maybe thats the issue? I think i read that somewhere.
Again, not sure but try with the stylus in or out or something :S
billybobjones said:
excuse me if im wrong as i dont own a diamond (waiting for the pro to decide) but doesnt the stylus have to be removed or something like that to hard reset. maybe thats the issue? I think i read that somewhere.
Click to expand...
Click to collapse
That's certainly the case on the Diamond as the reset button is beneath the stylus.
I have the same problem. I'm using TruxT rom. Cannot perform a hard reset. I hold the Volume Down, Center, Press Reset with the stylus in my hard and hold it until the device reset but... no "hard reset screen". It's annoying.
I've installed the HTC Scrolling cab from (http://forum.xda-developers.com/showthread.php?t=343313) and since that my touchscreen don't work at all. There's only the D-Pad and all the hardware buttons that work.
I've read that simply uninstall this app will fix the problem but theres another problem. When I connect my phone to my computer, I'm force to connect it as an "external drive" because it's the way it was connect last time I did it. I cannot change the setting to "Active sync" when "Connect to pc" window appears using the hardware buttons so I'm stuck with a huge headache now. lol
Is there a way to force ActiveSync to detect my phone when I plug it ? My goal is to uninstall this app using ActiveSync instead of performing a hard reset. Anyway, it seems I can't do it.

How to hard reset Diamond

i have tried power+volume down+ action key (middle button)and softest still no joy
Start - programs - Clear Storage - 1234
its hang after soft reset, do not let me do any thing with it
mub786 said:
i have tried power+volume down+ action key (middle button)and softest still no joy
Click to expand...
Click to collapse
keep pressing for 10 seconds?
I have read "hold down the Volume Down and Enter (round navigation) keys and press soft reset while they are pressed" but it seems not working on mine.
Let me know (nothing about the power button)
http://www.hardreset.eu/htc_touch_diamond_hard_reset_soft_reset_en.html
follow the instruktions try using google and every search mean...
That should do the trick and if it does not either www.youfail.org or the phone is broken in some way.
Abs. said:
Start - programs - Clear Storage - 1234
Click to expand...
Click to collapse
Actually, it's Start - settings - clear storage - 1234
Just clearing that up for those that can't find it under programs.
how if press power (hold) and press reset with ur sylus .. ?!
I had to hard reset my Diamond a few days ago.
Press and hold volume down and the action key,
press and hold for a few seconds soft reset button with the stylus (while still holding volume down and action),
release soft reset button but keep the others pressed until the message appears on the screen.
Once the message appears you either press volume up to hard reset and leave internal storage intact or volume down to hard reset and clear internal storage.
If you get the timing wrong the phone will just soft reset and you will need to try again. It took me about six goes to get it right.
i dont understand the hard reset. why would i want to do this!?!
Blazeitup123 said:
i dont understand the hard reset. why would i want to do this!?!
Click to expand...
Click to collapse
There are many reasons:
1. Youve installed a new ROM and just restored via Sprite backup, only to find that its corrupt
2. Your having problems with your phone hanging / crashing and a soft reset wont work
3. Seems to solve alot of problems (from what ive read on this forum)
4. I dont do it very often, but I did have the issue I listed at the top so it was very handy to not have to reflash the ROM again just because of a software problem
Hope this helps!
i have tried power+volume down+ action key (middle button)and softest still no joy
Click to expand...
Click to collapse
you and some of yr friends here didn't even bother to read the manual...where does it write that you use power button?????
the first place to look for an answer must be yr user manual.
if you still have problems use the search button and you'll find lots of info about this trivial subject.
just to prove my point i did a search for you.
hope that next time you'll think twice before you stat a thread.
http://forum.xda-developers.com/showthread.php?t=402530&highlight=hardreset
http://forum.xda-developers.com/showthread.php?t=413976&highlight=hardreset-read my answer....
http://forum.xda-developers.com/showthread.php?t=410062&highlight=hardreset
http://forum.xda-developers.com/showthread.php?t=397009&highlight=hardreset
lol
why did they make it so hard?? lol i am not so elastic!!
just to add to all this i tried everything that you all said (press volume down button + actions button + reset) but it only worked for me when i had the phone off and pressed and held down(power button + volume down button+ action button {middle button} + reset) just incase someone else has probems with it not workin.......try that.
hard...but twhen you have it sussed...its easy
must be if i can do it
I found out that if you push a direction while trying to press the enter button it doesn t work.... took me a while to figure out what i was doing wrong althought it doesn t seem so hard
Read this doc:
HTC_Touch_Diamond_Hard&Soft Reset_CG.pdf
Enjoy
rob4396 said:
just to add to all this i tried everything that you all said (press volume down button + actions button + reset) but it only worked for me when i had the phone off and pressed and held down(power button + volume down button+ action button {middle button} + reset) just incase someone else has probems with it not workin.......try that.
Click to expand...
Click to collapse
I did some testing on my Diamond, and despite the documentation, this worked to hard-reset my phone; however, the POWER button must be pushed down LAST. Otherwise you'll simply turn the phone on.
This is the order:
Code:
volume down button + action button {middle button} + power button + reset
Once you have all buttons pressed, hit the reset button with your stylus and in seconds the hard-reset screen will display.
Have done this several times to confirm (CDMA).
Cheers.
TRied all but finally got it...
power button not needed to actually do the H.Reset, actually you need to press power to make device go in stanby & then press vol down + middle button & then press the reset & leave it... keep holding vol down & middle till the message appears...
this intraction succses 4me (hardReset) tks man
rameses said:
I had to hard reset my Diamond a few days ago.
Press and hold volume down and the action key,
press and hold for a few seconds soft reset button with the stylus (while still holding volume down and action),
release soft reset button but keep the others pressed until the message appears on the screen.
Once the message appears you either press volume up to hard reset and leave internal storage intact or volume down to hard reset and clear internal storage.
If you get the timing wrong the phone will just soft reset and you will need to try again. It took me about six goes to get it right.
Click to expand...
Click to collapse
working 4me tks

HOW TO: Reset your Diamond2 (Soft/Hard)

After messing around with the device, I am now readying it to be my phone...this means, hard reset to go back to how it was + sync + simcard in etc
The rest procedure is as follows:
If device is on:
Hold Vol Up and Down and at the same time, press the reset button (you will have to remove the back battery cover and it is the RED button under the stylus head and NOT the opposite side which says VOID (this is a screw) )
Your device will reboot and then display on a white Screen:
"This operation will delete all your personal data and reset.... etc
Now release your volume buttons and press the Vol UP button to reset it
Any other key will take you out of this and reboot the device without a hard reset.
Obviously soft reset is self explanatory...just press the red button in and release..this will reboot the device without any data loss
This is in your manual too on page 213/214 but it is always easier it being on a forum
Thanks always useful when inevitably I lose the manual
akash_84 said:
After messing around with the device, I am now readying it to be my phone...this means, hard reset to go back to how it was + sync + simcard in etc
The rest procedure is as follows:
If device is on:
Hold Vol Up and Down and at the same time, press the reset button (you will have to remove the back battery cover and it is the RED button under the stylus head and NOT the opposite side which says VOID (this is a screw) )
Your device will reboot and then display on a white Screen:
"This operation will delete all your personal data and reset.... etc
Now release your volume buttons and press the Vol UP button to reset it
Any other key will take you out of this and reboot the device without a hard reset.
Obviously soft reset is self explanatory...just press the red button in and release..this will reboot the device without any data loss
This is in your manual too on page 213/214 but it is always easier it being on a forum
Click to expand...
Click to collapse
This didn't work on my device but I found out that pressing volume down + the red soft reset button will take you to the bootloader.
Thanks for the useful informations! Much appreciated!
found an easier way. you even dont need to remove the back battery cover to get to the reset button.
1. turn off the D2 by pressing(and holding down) the power button for few seconds! it will ask you if you want to turn of the phone.. "yes"
-for a Softreset just power on again ---> Softreset
-for a Hardreset hold VolUP & VolDn and power on! now you'll get to the white screen telling you everything will be deleted blabla! as akash_84 wrote now just press VolUP ---> Hardreset
Hard Reset for Diamond2 is press 1234 then YES!
OliveJeans said:
found an easier way. you even dont need to remove the back battery cover to get to the reset button.
1. turn off the D2 by pressing(and holding down) the power button for few seconds! it will ask you if you want to turn of the phone.. "yes"
-for a Softreset just power on again ---> Softreset
-for a Hardreset hold VolUP & VolDn and power on! now you'll get to the white screen telling you everything will be deleted blabla! as akash_84 wrote now just press VolUP ---> Hardreset
Click to expand...
Click to collapse
Hi Everybody Here,
***DON'T NEED TO REMOVE BACK COVER !!!
***DON'T NEED TO PRESS WITH TWO HANDS !!!
Soft Reset : Press the Power Button for 3 seconds, then YES!
Hard Reset : Go to Start, Settings, System, look for a icon "Clear Storage" ,
Just key in 1234, then YES!
Is this more Simple?
andy6363 said:
Soft Reset : Press the Power Button for 3 seconds, then YES!
Click to expand...
Click to collapse
it's exactly what i wrote above..
andy6363 said:
Hard Reset : Go to Start, Settings, System, look for a icon "Clear Storage" ,
Just key in 1234, then YES!
Click to expand...
Click to collapse
well, if u need to hardreset ur phone, in most case u wont be able to access start, settings, blabla.. so where's the point?
Learning Institue at forum.xda-developers.com
Hi Guys,
We are here to share what we found and learn what we haven't found...
This is a short-cut ways instead of reading instruction books or surf the net to find the solutions...
For the past 22 years, I'm selling Computer; PDA and ALL Electronic Devices (Eg. TV; Video Cameras; Digital Cameras; Hi-Fi....) i hate reading instruction books but hand-on products is a must for me.
Now, I'm working in the Bank (Credit Cards) so i may come here to learn more new things from you guys.
Thanks for sharing your experience here!
this is quiet a good info..thanks for the share guys..
yeahh, nice info dude. im still learning this device..
Re Hard Reset
akash_84 said:
After messing around with the device, I am now readying it to be my phone...this means, hard reset to go back to how it was + sync + simcard in etc
The rest procedure is as follows:
If device is on:
Hold Vol Up and Down and at the same time, press the reset button (you will have to remove the back battery cover and it is the RED button under the stylus head and NOT the opposite side which says VOID (this is a screw) )
Your device will reboot and then display on a white Screen:
"This operation will delete all your personal data and reset.... etc
Now release your volume buttons and press the Vol UP button to reset it
Any other key will take you out of this and reboot the device without a hard reset.
Obviously soft reset is self explanatory...just press the red button in and release..this will reboot the device without any data loss
This is in your manual too on page 213/214 but it is always easier it being on a forum
Click to expand...
Click to collapse
I Followed the instruction step by step to Diamond2 but screen doesnt show any message buit instead I saw many colors such as red, green I think etc. what seems to be the problem can you please help me I need to Hard reset my device.
Make sure you press the volume up and volume down buttons in together and press the reset button, with the screen display you are getting it appears that you are only presing the volume down button
Long time ago found one program for my smartphone, to make restart by software. Here you can get this program:http://rapidshare.com/files/246268871/129_PhoneReboot.rar
Copy both files to device Program files\ folder, rename .ln to .lnk and insert it in Programs folder.
At least it works on my TD2
the vol up + vol down + red button worked. But the one with the vol up + vol down + power button didn't actually work :-?. Maybe didn't press enough time. Thanks a lot!!!
Hard Reset
Hi,
there are now 2 ways to hard reset our devices....
Will one of the hard reset delete the storage card also?
I don't want to try it
I removed the card when I did a hard reset, but I've read in these forums that I will work without removing it (meaning you won't lose anything with a hard reset with the card in). Didn't try it, read about it after I did the reset ...

Can't hard reset Diamond

Does anyone have any ideas on why I am unable to hard reset my diamond?
I've had a look around the forums but haven't been able to find anything.
Doing the standard Vol Down + Enter + reset but it only does a normal soft reset.
Is the "Clear storage and format internal storage" option from the system settings the closest to a hard reset?
Thx in advance
stem
stemarlen said:
Does anyone have any ideas on why I am unable to hard reset my diamond?
I've had a look around the forums but haven't been able to find anything.
Doing the standard Vol Down + Enter + reset but it only does a normal soft reset.
Is the "Clear storage and format internal storage" option from the system settings the closest to a hard reset?
Thx in advance
stem
Click to expand...
Click to collapse
well yes - that is the closest. but before that (since it'll format internal storage too) try this:
1a. press the red soft reset button, release it and immediately (i mean immediately) follow 2 OR
1b. turn off ur fone - keep the top power button pressed, and tap yes to turn it off... once turned off... press once and release the power button and immediately follow 2. OR
1c. take the battery out. put it back in and press the power button once and release and immediately follow 2:
2. press and KEEP PRESSED... Vol Down & Enter (center circle) until the screen shows up asking u to format blah blah...
Are you holding the Vol. DN. & Enter buttons, or just pressing & releasing?
I find the easiest way is to follow steps 1c & 2 written by Cloudedhopes. But, here is a more detailed instruction if you need:
1) Remove, then replace battery {ensures the device is completely off}
2) Press & HOLD: Vol. DN. & Enter buttons
3) Press & release: Power button
4) Release Vol. Dn. & Enter buttons only after grey confirmation screen appears!!! <Very important!
5) Press Vol. Up {resets main memory only; Internal storage is not affected}
6) Wait for device to reboot {You are now hard reset}
If this does not work then, there is something wrong with your hardware. Check to make sure the Vol & enter buttons all work.
@ CloudedHopes: Using the "Clear Storage" program will not clear out the Internal Storage unless you ask it to.
Worked
Thanks to cloudedhopes and Humblehippie
Finally got it boy's
A funny story to it
I had one of those thick mirror screens (screen protectors) on my diamond screen and also on the HW buttons (inluding the Enter button).
The enter button worked fine, or so I thought, for exmaple, I would select calender and hit the Enter button and it would open up the calendar no problem.
So her I am thinking its something else
Anyway, I remove the plastic bit form the Enter button and try to hard reset... VIOLA! Hard reset worked.
Moral of the story? Does not seem to be competely idiot proof
Thanks again guys
stem
hard reset problems...
Humblehippie said:
Are you holding the Vol. DN. & Enter buttons, or just pressing & releasing?
I find the easiest way is to follow steps 1c & 2 written by Cloudedhopes. But, here is a more detailed instruction if you need:
1) Remove, then replace battery {ensures the device is completely off}
2) Press & HOLD: Vol. DN. & Enter buttons
3) Press & release: Power button
4) Release Vol. Dn. & Enter buttons only after grey confirmation screen appears!!! <Very important!
5) Press Vol. Up {resets main memory only; Internal storage is not affected}
6) Wait for device to reboot {You are now hard reset}
If this does not work then, there is something wrong with your hardware. Check to make sure the Vol & enter buttons all work.
@ CloudedHopes: Using the "Clear Storage" program will not clear out the Internal Storage unless you ask it to.
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I have a big problem guys and need good help fast...
My diamond flipped out on me last night. Soft reset doesnt do squat and it keeps freezing at the first page displaying text: Touch Diamond (and some red lettering on the bottom taht indicates the ROM or some thing like that)
I have tried a hard reset and it doesnt do anything different, just keeps showing the screen where it used to freeze up before and the buttons doesnt do s**t (buttons all worked properly before, I was doing some web surfing and listening to music when it crashed the first time, so I was adjusting the volume and using the enter key quite often)
Now, everything I have tried just keeps freezing it up at that same "welcome/bootup screen and I seem to be quite "bent over" right now...
Do you guys know about an issue regarding my problem and a possible solution? (need the phone for work and all my costumers infos are on it with a backup of it on the internal memory (I know, not bright at all and I realize it now!!)
Any help and suggestions are more then welcome...
HELP!!
I have managed to do hard reset after all...
It seems that my version of the touch diamond is different, even from my users manual
To do a hard reset I must hold POWER, VOLDOWN and ENTER, then press the soft reset button...
But afterthe hard reset, I found out anotherproblem... Opera doesnt work anymore, seems like its not even installed! Its missing a bunc of files.
Did the hard reset had a problem and screwed up the reinitialization process or is it normal?
How can I get it working? (IE is not to my taste and cant even do the landscape mode)
Please someone, need some help!!
Can't remove pass
Unfortunately my Vol down button isn't working and I cant make hard reset. But i have passworded my phone and cant manage to remember what numbers i wrote exactly ( or especially my kids did). Is there another way to remove password except hard reset? I even agree to format the whole device and install directly Android. So far just found how to make dualboot but for this purpose i have to enter file explorer... which i can't do because I have a password at beginning before even start the OS's interface. If someone can help me please wite here or at my skype didkuivanov

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