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Accidentally, I put my tilt with clothes into the washer when I was doing laundry yesterday. Yeah, it does look much cleaner after one hour's wash with detergent, but I couldn't start it any more. After one day baking on top of the monitor, it was able to boot up, but the device will automatically shut off after showing the message " Sim Door is unlocked and the device will shut down in 10 seconds". I've checked the door, locked and unlocked it, but it doesn't work. Liquid has caused a short?
By the way, the warranty has expired, so I have to fix it all by myself. Would appreciate any suggestions
rubbing alcohol and toothbrush try cleaning the guts
Warranty would't cover this anyway. I'd eBay it as "for parts only" and buy something else. Good luck.
Most cell phones as I understand from a tech...they have "indicators" like small dots for example that change color when introduced to liquid. Quick way to say no to the customer in regards to warranty.
UR2L8 said:
Most cell phones as I understand from a tech...they have "indicators" like small dots for example that change color when introduced to liquid. Quick way to say no to the customer in regards to warranty.
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They're called Liquid Damage Indicators (LDIs). They're behind the battery on pretty much every phone.
Friend of mine laundered her Treo. She let it air out on a windowsill for a week.
She let it sit on a couple of silicone packets she had from a camera box.
(Water WILL evaporate, but soap will NOT. I hope it is rinsed.)
It works fine now. Hope this helps.
zhiheng said:
Accidentally, I put my tilt with clothes into the washer when I was doing laundry yesterday. Yeah, it does look much cleaner after one hour's wash with detergent, but I couldn't start it any more. After one day baking on top of the monitor, it was able to boot up, but the device will automatically shut off after showing the message " Sim Door is unlocked and the device will shut down in 10 seconds". I've checked the door, locked and unlocked it, but it doesn't work. Liquid has caused a short?
By the way, the warranty has expired, so I have to fix it all by myself. Would appreciate any suggestions
Click to expand...
Click to collapse
Clean it with alcohol and toothbrush as GuySparkz said.
Best to use is isopropylalcohol, if not in specialized electro shop, you still can get it in pharmacy shop. but it will still not dissolve all parts of soap. You should use demineralised water for this, from gas station. yes water. then alcohol. demineralised water act like sponge to minerals and stuff from soup and regular water.
dissasemble it completelly, bath mainboard in dem. water for an half hour, use toothbrash don't be shy with it, then bath in alcohol half hour, now use toothbrush VERY carefully, without too much power. It could tear smd's away.
you can put it to bath on top of working wash mashine to use vibrations from it.
after bath I am using pressed air to drain and blow away drops which still contain unwanted substance, don't use the one from gas station because it contains condensed air drops, better use straw and blow on it fastly.
use fan during your presence or beware of breathing fumes too much and don't let fumes go to your eyes too. it's irritating.
don't bath battery, LCD, cameras, vibra device, keyboard, speaker and mic. use just brush.
if water get in touch panel, you'll probably need to get a new one.
if battery will stop working in few days, you can open and bath board inside it.
now to just drying method. it's risky, water is not 100% conductive, but rust which will be created after few days is and that could finish it off.
I cleaned plenty of phones & cameras after my friends been rafting with them with 100% success. only one camera which had been only drained and used for another 2 days was really dead.
You may want to try taking the battery out and washing it again with rubbing alcohol. It may sound stupid but soap will conduct electricity as it is an electrolyte albeit a bad one i think, this could be causing the short especially when these devices use such low voltage. Get all the residue off and let it air dry I did it once before with my Blue Angel. Dropped it into a blue toilet when i was deployed and I did that and it worked. And before I get a comments from the peanut gallery... My phone was not sh*$y or blue or anything like that just a phone.
Thanks for all you guys. your suggestions really helps!
In fact, I was going to wash it by alcohol.
Anyway, just want to try one more time before I open it.
It does boot up today W/O any error message, even though you still can see some weird areas on the screen.
It is really amazing!
Just to be safe, currently it was sitting in a big bottle of CaSO4 (moisture absorber), hopefully it can be fully cured.
zhiheng said:
Thanks for all you guys. your suggestions really helps!
In fact, I was going to wash it by alcohol.
Anyway, just want to try one more time before I open it.
It does boot up today W/O any error message, even though you still can see some weird areas on the screen.
It is really amazing!
Just to be safe, currently it was sitting in a big bottle of CaSO4 (moisture absorber), hopefully it can be fully cured.
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Click to collapse
One of the reason why using alcohol to clean is good is because it will evaporate itself (and whatever liquid or dust it mixed with) almost instantly when you apply on the surface. It's the best cleaning solvent.
This may also help you for your screen problem: http://www.dealextreme.com/details.dx/sku.14919
After rinsing pack it in white rice for several days, it will suck out all the moisture.
JohnnyGTO said:
After rinsing pack it in white rice for several days, it will suck out all the moisture.
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Click to collapse
very good advice
joihan777 said:
Friend of mine laundered her Treo. She let it air out on a windowsill for a week.
She let it sit on a couple of silicone packets she had from a camera box.
(Water WILL evaporate, but soap will NOT. I hope it is rinsed.)
It works fine now. Hope this helps.
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Click to collapse
The Treo seems to fair exceptionally well in regards to water damage. My father flushed his twice, both times he had to remove the toilet to retrieve it. He placed it overnight in front of an air vent and it worked flawlessly afterward and has been working for 6 months since it happened.
I got a G1 and got it wet now it works fine till the screen goes in timeout it dont want to came back it normally happens doring a call i already have the phone on never to time out i downgrade to rc29 then rc30 then rc33 and back to rc30 with no result same old problem after the screen finally cames back I get a notification telling me to close the program it was running before.any help will be appreciated.
Dude, take the battery out and put a fan or something on it to let it dry. The more you use it the more you risk a short. It sounds like your phone might be OK, but let it dry overnight at least.
Good Luck!
I've done that to 2 phones in the past. The deal is the phone may work for a couple of days and die out for no apparent reason. The more you use it the worse it with get. To dry out properly means putting it in a windowsill for 2 weeks to insure complete drying with the battery and sim card removed. But corrosion and rust can still take place and your phone will never be the same. BUT... you can save it with 90% success rate if wanna take it apart. It's risky but with the right tools it can be done by anyone. What you need is a G1 manual from HTC here (here ya go... www.mikechannon.net and a torx screwdriver. Take it apart following the pdf disassembly guide and dry out what you can with a dry rag and then clean it out with isopropyl alcohol and an old toothbrush (just dip the brush in the rubbing alcohol lightly). Just be care with disassembly and all the ribbon wires (they break and tear easily). And if the screen has condensation, I would consider taking it apart also (that part was somewhat difficult and yes I have done it for fun, lol!) Good luck!
sino8r said:
I've done that to 2 phones in the past. The deal is the phone may work for a couple of days and die out for no apparent reason. The more you use it the worse it with get. To dry out properly means putting it in a windowsill for 2 weeks to insure complete drying with the battery and sim card removed. But corrosion and rust can still take place and your phone will never be the same. BUT... you can save it with 90% success rate if wanna take it apart. It's risky but with the right tools it can be done by anyone. What you need is a G1 manual from HTC here (here ya go... Link removed - no longer valid and a torx screwdriver. Take it apart following the pdf disassembly guide and dry out what you can with a dry rag and then clean it out with isopropyl alcohol and an old toothbrush (just dip the brush in the rubbing alcohol lightly). Just be care with disassembly and all the ribbon wires (they break and tear easily). And if the screen has condensation, I would consider taking it apart also (that part was somewhat difficult and yes I have done it for fun, lol!) Good luck!
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taking it apart is an excellent idea. i did that when i dropped my sony erricson K750i in the bath (lol ><), left the pieces on a radiator on low heat for about 3 days and it worked fine.
thank you for the responces but.....
i did let it dry for about 3 weeks i was hoping it could be software related since it gives me those application closure pop ups. otherwise it works fine i might just go back to my trustworthy dash.
Have you done a factory reset? If not try that and see if the problem goes away.
let it dry, once its dry get a replacement
just make sure you say you have no idea how it stopped working, if you say it got wet they will probably charge you for it
Well, if you open up the back, there's a little dot there beneath the battery. That's there so that T-Mobile can tell if you got your phone wet. If they find out that you did, they will bill you for the new one.
The best thing to do would be to try using a teeny tiny bit isopropyl alcohol on the dot to see if it changes back. If not, you should take it apart and swab most of the nonelectric pieces.
i've done this to a few phones but i can usually have them up and running in less than an hour and they work perfectly, what i do is take the phone apart to every component, completely submerge each piece in ethenol, isopropal alcohol works too but i can get ethanol for free, the alcohol is highly volatile and will actually absorb water and evaporate with it, after taking the pieces of the phone out of the alcohol i scub it with a toothbrush for 5 or so minutes making sure that each part of that piece has been scrubbed from every angle, then i place the parts of my phone on a dry microfiber cloth and move to the next piece. when i have dipped and scrubbed all pieces i run them under a hair dryer on high for ten to fifteen minutes and put the phone back together. all my phones still work and one took an hour long bath in a lake, i had to go snorkeling to find it and thought it was a lost cause, the only reason i bothered to fix that one was to win a $100 bet that i could.
Keep the phone together
get a plastic freezer bag and fill it with dry, uncooked rice
place your phone in with the rice and make sure the phone gets submerged under the rice.
Let it sit for 24 hours.
I've seen this fix phones that had dr pepper spilled on them, dropped in toilets, even washed.
And hell its easy.
In the summer I've rescued a phone by putting it on top of an air conditioner vent to dry out. The key is you want to bathe it in VERY DRY air - you want to dry it quickly. You don't want too much heat - but you need it to be very dry.
The isopropanol suggestion is probably good, although I'd be a little concerned that it might damage some of the plastics. You're basically washing off the water with another solvent, and that other solvent will dry off much more quickly. Isopropanol and ethanol are relatively easy on most plastics - I'd avoid anything like acetone as that is more likely to fog your screen/etc. Solvents that aren't miscible with water (ether, toluene, etc) won't work.
Oh, and those solvents need to be fairly concentrated. Many household solvents are more water than anything else - you're not going to get as effective drying if you're using something like 30% ethanol (it is still 70% water).
Above all, take out the battery IMMEDIATELY after getting it wet. Once the battery is gone your only real concern is rust, and that takes a while to build up.
Oh, if you get it wet with salt water you might want to wash it out with clean water first (again, remove battery first). You don't want salt deposits left behind. Do that before rinsing with a solvent - the solvent isn't going to effectively remove salt (depending on the solvent).
With proper care (and assuming no serious shorts already happened) there is no reason you can't dry out a phone. Half of those components were probably washed with water during manufacture anyway. As long as you get rid of contaminants like salt, prevent rust, and make sure there is no residual water when power is applied you will probably be ok.
Regarding putting the phone in to the bag of dry, uncooked rice.....
Did you leave the back on the phone, or did you remove it to get better absorption?
Regarding drying out the phone in a bag of dry, uncooked rice....
Did you take the back cover off the phone to get better absorption, or did you leave it on?
Homer says "Doh!"
Well I washed my G1 in the laundry last night for 10 minutes before I realized where it was. (Thank you Thank you for the <insert stupid group here> nomination...)
I removed it from the laundry, removed the battery, soaked up all the water I could with paper towels, put the vacuum cleaner on it for several hours (moving from hole to hole to try to pull all the water out).
It booted this morning, but there was a fine film in the display and I had the same problem as the thread creator turning the screen on after it timed out.
So at work I put it in a vacuum chamber for several hours today.
Now the screen and rest of the phone looks perfect, all radios, touch, gyro and other hardware widgets work fine and all software seems fine.
But, I still have to hit power several times to get the screen to turn on without it either turning itself back off or it washing out to some random color (red or green or blue or white).
I think it is actually turning on quicker now, so maybe it will completely recover. Fingers crossed. Once on it seems to work fine.
WET PHONE - my two pence worth
WET PHONE - CLEAN WATER is the best hope you got (not going down the toilet route!!) :-
(( NO HEAT, unless really good air flow!! ))
1 - hold vertically upright, give fluid chance to run out ((pref opposite from where it came in!!))- WHILST - removing MAIN battery ASAP
(even the internal one - if you know how,) and can do it quick (can 'O' air!), aswell as, remove the covers <<Disassemble IF YOU CAN>>
((( NO HEAT, unless really good air flow!! ))
2 - centrifugal force ! <swing in one arm, around afew times> forcing fluid out wards (BETWEEN BOARDS!'"
"give fluid chance to run out ((pref opposite from where it came in!!))",
say 2 times with top outermost, then say four times with the bottom outermost -
arm outstreached fully infront of you, and go FAST "like winding a 6 foot wheel" think of ball on record player.
3 - small tin of "silica gel satchets", get them in lots of packaging <keep them or (or DRIED pasta, rice, peas)> mines in
attic next to entrance hatch, Tape box shut to keep agroscopic properties until needed, during, and after using!!!!!!!!!!!!
never personally had to do anything else **most times skipped 2**- maybe rest may help you !!!
a - compressed air (can / keyboard cleaner 'AIR') < never had a compressor / gone to the garage > - blow the EXCESS fluids out -
<<BEWARE screen, speakers, mics, DON'T LIKE THIS>> but under S.M.IC's, "connectors" (ribbon/wire) and (brown/see through) ones only (not the tri coloured foam stuff 4 LCD's!!!
b - internal battery maybe still powering things, while still wet=(short circuiting parts/portions of parts) starting the corrosion
c - if you try to use it before completely dried, will probably cause, either/both of:-
<"corrosion" of (circuit board) or (full/part -component) which is RUST!!> This will extentivly shorten the life of, and WILL eventually kill it
<instant failure of some components> due to short circuit, ( HOW MANY <replaceable> FUSES ARE IN YOUR PHONE ? ) -
(( NO HEAT, unless really good air flow!! )) THEME running through this!!
#===#===#{[_d.b_]}#===#===#===# . . . : . . .: "Not so many replaceable parts for disposable technology!!!"
i dont have rice in my house atm (no idea why), will lentils work?
Hello,
I recently did one of the stupidist things ever-my tilt was water damaged. It was a whole 3 to 5 minutes before I figured it out. As soon as I realized it I hopped out, removed the battery, SIM, SD card, and wrapped it in a towel.
When I got home I did some breif reading on the ATT forums, some people said that you should completely dissasemble it. After taking out some Torx screws and having no idea how to take it apart, I saw some little "tamper strings" under the cover above the battery and decided to leave it alone.
This was in a residential pool with light chlorine. I read that if you get salt water in it, you should rinse it with distilled water, but I'm not sure if I should do that now?
It's been about 24 hours since it happened. It is currently sitting in a plastic bag with several silica gel packets. Luckily I can't see any water behind the screen.
The most interesting thing is that the little moisture indicator hasn't really changed. When I got it (refurbished from ATT) it was white with a tiny hint of pink at the very top. It doesn't look any different now. But I could see how a very grumpy ATT employee could mark it as water damaged.
How long should I wait before trying it out again? Should I discard the existing battery and buy a new one? Any other advice?
I would really appreciate your help. I know that there is info out there but I didn't see any that specifically dealt with chlorine and also I was wondering what you all thought about the water sensor.
Thanks, have a great day.
I don't pretend to be an expert, but I would not allow it to "air dry" because of minerals and rust setting up. I would use compressed air to force the moisture out, followed by a blow dryer to clear up any residual moisture. I'd then let it sit in a nice sunny window for a while, just in case. Never dealt with it in a phone, but this is the method I've used for other electronics, including a Nintendo DS. Sometimes successful, sometimes not. I think it really depends on the initial short.
Thanks for your response. It's not drying in open air, it is drying inside a small ziploc sandwich bag along with a three silica gel packets. Are you suggesting that I take it apart and then blow it out with the compressed air? Seeing as my water sensor hasn't really changed much color I'm hoping there's a sliver of a chance I might get a help at an AT&T store.
How long do you think I should wait before giving it a try? Do you think the battery I have is safe to use?
You are on the right track:
http://www.foxnews.com/video/index....t=3475797&referralPlaylistId=search|cellphone
Well sadly after 4 days drying out in the silica gell, I put the battery in and right away the LEDs at the top were flickering on and off-blue, white, green, etc. Then, I pushed the power button. The vibrator buzzed lethargically but nothing came onscreen.
Now when I plut it in I get the dreaded "red light."
I tried to start opening it up, but I couldn't even get that cover above the battery off. I don't want to damage the plastic even though it's out of warranty.
Any suggestions on places to get repair? If it would be under $100-120 it would probably be worth it to me to get it fixed.
you do not need to take it apart, dip in rubbing alcohol (prefereably a high percentage) then let sit for a while, depending on the amount of water you will need to soak or longer or several times. using a toothbrush after soaking can help.
No -- don't soak it in anything -- you'll get fluid inside the touchscreen.
Better to let it dry then try it -- and if it still doesn't work properly take it apart and clean each piece.
Check out www.ppctechs.com they did excellent work on both of my Tilts.
Wow they are expensive! $60 just to diagnose probably not going to be worth it. Anyway, I think I'll just wait another 3-4 days and then try it again. I'm a little wary about taking it apart cuz I can't seem to get the hang of it, but my warranty is over anyway so what's to lose?
@noodles21o2, do you mean to take it apart before soaking and brush the inside?
Thanks everybody for your suggestions.
no, just dip the thing in rubbing alcohol. it is proven to work...which is because alcohol is highly volatile. will absorb the water and evaporate much quicker. the brush is for if that doesnt work completely and would have to then take it apart. and worst case senario...it still doesnt work
before trying the alchohol thing, I plugged it in with the battery in. for about 10 seconds the orange lights up, but then switches to blinking which I haven't seen before. when i try to boot it up, it buzzes as normal but the LCD doesn't come on. then it just randomly buzzes likes it's trying again after a few seconds. this is after 5 days.
this is better than when I tried it after 3 days-it was red when I plugged it in, then when I tried turning it on all of the LED's flashed randomly.
I am going to suggest that you follow the advice of the guy who said submurge it in rubbign alcohol.. You really hsoudl do it right away... it will prevent minerals and otehr corrision inside it that will ruin it, the alcohol will displace the water inside, and as you have probalyl noticed if you ever spilt any rubbign alcohol, it evaporated very quickly... It is better to do it sooner than later before you get rust and other currosion inside it
Well I bit the bullet and submerged it in isopropyl rubbing alchohol in a covered plastic container. How long do you figure I should leave it in there?
chambo622 said:
Well I bit the bullet and submerged it in isopropyl rubbing alchohol in a covered plastic container. How long do you figure I should leave it in there?
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generle rule i follow is to let it sit there about as long as it was in the water, probably longer. though by turning it on you may have screwed it, so good job
You should have just listened to me in the first place.
Well sadly I didn't even get in into the silica gel until about 6 hours after the initial submission as I was far from home. Unfortunately this probably will be a lost cause, had I had better luck and followed procedure immediately it probably would have been fine.
I left it in there for about 30-40 minutes, now it's drying. Quite a bit of the liquid got behind the screen. But I'm pretty sure the screen is shot anway. This poor thing will probably end up on ebay unless I'm insanely lucky. But thanks for your help I appreciate it.
I decided to take it apart to see if I could dry out the screen faster that way. Anyway there was a lot of corrosion on the screws, plastic, etc. in the battery compartment, but as I got further in, it didn't look too bad but definitely not new lol.
I think I'll put it together in a few days and see if anything has changed. Not sure if its worth spending $$ on a new screen cuz if that doesn't work I don't know how to fix anything else.
Rubbing alcohol is good if you can get good air supply to the parts, which in this case, you weren't. High purity alcohol does dry quickly with little to no residues, but it also wreaks havoc on ink, glues, etc. I would have NOT gone with the alcohol dip. If you were able to disassemble it, then I would have gone with the alcohol/canned air route.
Also, silica gel packets only absorb water, they don't "refresh" once they dry (to a certain extent). Consider filling a ziplock bag with dry rice, and then sticking your phone inside. This is actually a very effective way to absorb moisture that continues to work, versus silica gel packets which decrease their absorbancy as time goes on, especially in a sealed ziploc.
If you are seeing corrosion inside the phone, you're most likely SOL. The fact that the phone was ON when you jumped into the pool greatly decreases your chance, as the water likely had time to get into the phone while you had electricity running through the circuit(s). At best, you can now try and clean the board(s) with a good quality circuit cleaner (not just rubbing alcohol, it will likely not touch any corrosion).
Hi guys
My phone was dropped in the water. I gave time to it and make it dry by hairdryer and put it in rice to absorb its humidity. Then I opened the back panel and made it drier. INow when I press the power button nothing happened. Just when I connect it to the charger, the charging logo and then start screen appear and shows 1 percent charge, is charging and then disappear. it repeats without starting normally. What is your remarks folks?
Something is shorted, just send it to someone to fix it and tell them it's water damage.
Disconnect the battery immediately.
Rice does nothing.
Get some anhydrous (99%) isopropyl alcohol* and liberally flush the entire phone with it to absorb the moisture.
Use low pressure compressed dry oil free air to blow out as much of the alcohol as possible.
Do it in a dry room and it is flammable.
After you get it as dry as possible allow to dry in a warm, dry room with a fan on it.
Let it rest for at least several days.
Reconnect the battery and see what you got.
* never use isopropyl alcohol or any solvent around an LCD display, it will poison it. Should be safe for AMOLED displays. Try to prevent it from getting in between the display and the glass if that can happen.
Use your best judgement.
The more you can safely disassemble it before flushing it out the better. Be aware that individual assemblies like the display and mobo are sensitive to ESD damage when out of circuit.
In a dry room handling them is risky if you disconnect the ribbon cables. Unfortunately this is exactly where water tends to get trapped.
If you disassemble to subassemblies level raise humidity in the room to 50% and use a plain wood surface, or earth grounded ESD mat to work on. A ESD wrist strap is highly recommended.
It may be best not to remove the ribbon connectors other than the battery, flush it well, and allow more drying time.
Either way you want to dry the assembly in a warm dry remove to remove all residual moisture; it must be completely dry before powering up again.
If any corrosion formed as a result of the water exposure especially with the battery connected it will not be salvageable.
Lol, that sounds more complicated than having a heart transplant.
vuittion said:
Lol, that sounds more complicated than having a heart transplant.
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Click to collapse
Well once you get a device wet, speed and appropriate actions make the difference between a paper wieght and a working device.
At least I gave known good advice*. Manufacturers won't even attempt to salvage them because experience has shown it's not worth it.
*dropped my Buds case in a full coffee cup (cream/sugar). Immediately pulled it out and apart. Flushed first with RO water to dissolve any sugar then flushed with anhydrous isopropyl.
A day later it was charging again. 2 years later it still works. And that was with the battery in it.
The coffee was still drinkable too
so i just got my xperia 1ii today, i was wiping the screen with a bit of wet cloth before sticking on the screen protector, then i saw mist on the front facing camera, next thing i know it screen starts to flicker and turn green, then it died, it was a sad day for me, is it possible for water to get in an ip68 phone when brand new?
it was also kinda my fault for using wet cloth, but like all my other ip68 phones this never happened to me T _ T
WYSIWYG... yes it's possible.
Never assume the seals are intact. Protect from water exposure at all times is what I do.
Will Sony warranty cover it???
I am not sure about Sony's warranty on user error.
There is nothing in the box stating anything about warranty. I bought it online but there is a physical shop that I collected the phone from.
I left it in a bag of rice for 10 hours but the screen still turn up black screen with some odd lines and shut itself down, I feel so dumb for causing this, I usually do the same way of installing screen protectors for my Z3+,Z5 and XZ and water never got in, I feel so embarrassed and unlucky T_ T
Rice Doesn't Work!
The phone needs to be powered down and the battery disconnected asap. Otherwise it will likely be destroyed if it isn't already. It needs to then be completely dried out.
-or-
Battle it out with Sony.
Obviously the first option is incompatible with the second option. I'd send the mess back to Sony, they may or may not suck it up easily.
Sony is a pain to deal with...
blackhawk said:
Rice Doesn't Work!
The phone needs to be powered down and the battery disconnected asap. Otherwise it will likely be destroyed if it isn't already. It needs to then be completely dried out.
-or-
Battle it out with Sony.
Obviously the first option is incompatible with the second option. I'd send the mess back to Sony, they may or may not suck it up easily.
Sony is a pain to deal with...
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Click to collapse
Sony is hard to deal with, ya so I've heard, too bad stores are not open today or tomorrow need to wait till Monday.
damn it I bought rice for nothing.
SinclairLen said:
Sony is hard to deal with, ya so I've heard, too bad stores are not open today or tomorrow need to wait till Monday.
damn it I bought rice for nothing.
Click to expand...
Click to collapse
I know Sony well, as I have torn into them multiple occasions. They are rotten to the core.
That however doesn't mean that a loose chainsaw can't find an artery
I'm one of the few customers who's gotten a refund check and spoke with a VP in Teterboro NJ. They are slime... the VP's are the worst; a midlevel manager is more likely to help you if you slip through one of the cracks in customer support.
If they take back without trouble, fine.
Otherwise better buckle up Dorothy, it's going be a rough ride.
Did you use a MC or Visa to make the purchase? If so you got leverage...
Send unit back for refund of replacement and do a charge back through the bank.
Do you want another? If not be clear you want a full refund.
Here's the thing I live in Malaysia, I bought it online, and these guys are a small retail start-ups.
They Imported the device from Hong Kong cause we are kinda short on phones that are price above $600. Malaysians don't really spend much on buying new phones hence the difficulty to find high end phones locally, especially Sony, not a popular pick in recent times.
Visa here doesn't even provide any leverage hahaha.
would try to send it back to their local store tomorrow.
I would actually like to get replace to be honest, but some how I have doubts in my mind saying that its gonna be super thought ride.
Have the rear cover removed, disconnect the battery*. Is there visible water in it?
Get out as much as possible.
You need a warm, dry room. Lay on side with a high volume fan on it. Let sit for a couple days.
If you can get anhydrous isopropyl alcohol** carefully flush with that to remove the water. Use care as if it gets between the glass and display it will leave a water mark. Then dry as above.
All connectors, everything must be 100% dry before you reconnect the battery. The room must be dry, heat drives out moisture; use a hot box if you must. Keep temperature under 110F. This may save it...
*the sooner the better.
** never use methanol or isopropyl that isn't at least 96% alcohol. Never use any solvent including isopropyl alcohol with LCD display, it will poison it!
I don't dare to remove the back cover, wont that void the warranty?
I think water got in the LCD connectors, cause last time I turn it on I has weird flickering and turns green with vertical lines.
SinclairLen said:
I don't dare to remove the back cover, wont that void the warranty?
Click to expand...
Click to collapse
Yes it might.
That's a AMOLED display not a LCD...
I got some silica gel put in an air tight jar, its been sitting over night since yesterday, hope it turns on tomorrow, or else I am gonna feel so awkward when I bring it to their store.
Damn I've never brought a Xperia phone or any phone in for water damage or any sort of claim warranty before, its giving me the shakes.
SinclairLen said:
I got some silica gel put in an air tight jar, its been sitting over night since yesterday, hope it turns on tomorrow, or else I am gonna feel so awkward when I bring it to their store.
Damn I've never brought a Xperia phone or any phone in for water damage or any sort of claim warranty before, its giving me the shakes.
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That will do nothing. Do Not power it up.
[UPDATE]
So I brought it to the store, there was a bit of resistance there, but in the end they allow me to bring it back in for a check.
They say hopefully there is no red on the water damage sticker, cause if there is, they cant help, but if its just faulty they can replace the phone.
blackhawk said:
Yes it might.
That's a AMOLED display not a LCD...
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Sony use since xperia 1 an Oled display and not Amoled.
blackhawk said:
That will do nothing. Do Not power it up.
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You'd be surprised at what silica dessicant beads can do.
V0latyle said:
You'd be surprised at what silica dessicant beads can do.
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Heat drives out moisture. You need air circulation as well for best results. With a sealed phone that isn't going to cut it.
First any free standing water needs to be dumped out... that's sort of funny, but true.
If you every dealt with flood damaged cars the magnitude of the problem becomes clear. Powered on circuits can be damaged irreparably in a short amount of time. A lot depends on the conductivity of the water and how long it sits there. If the battery was disconnected the car may be salvageable.
blackhawk said:
Heat drives out moisture. You need air circulation as well for best results. With a sealed phone that isn't going to cut it.
First any free standing water needs to be dumped out... that's sort of funny, but true.
If you every dealt with flood damaged cars the magnitude of the problem becomes clear. Powered on circuits can be damaged irreparably in a short amount of time. A lot depends on the conductivity of the water and how long it sits there. If the battery was disconnected the car may be salvageable.
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Heat can help but the point is to make the air inside the bag extremely dry. Air readily absorbs moisture, which eventually evaporates. Very true about keeping everything turned off; while deionized water is non conductive and won't bother anything, most accidental spills and drops are in contaminated water which not only can be conductive, but may leave behind trace elements as it evaporates.
Still, I've had quite good success with desiccant rescue bags.
V0latyle said:
Heat can help but the point is to make the air inside the bag extremely dry. Air readily absorbs moisture, which eventually evaporates. Very true about keeping everything turned off; while deionized water is non conductive and won't bother anything, most accidental spills and drops are in contaminated water which not only can be conductive, but may leave behind trace elements as it evaporates.
Still, I've had quite good success with desiccant rescue bags.
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I've cleaned thousands of circuit boards over to remove the flux. Sticking them in a sealed container with dry air is one thing I never did to dry them. Anhydrous sopropyl alcohol is an excellent cleaning/drying agent for most electronics, but needs a dry room to avoid condensation as it evaporates. Dry warm/hot air with high air flow is best for both isopropyl and water. Most times I also used compressed air to knock off the solvent/water beads then dry the pcbs. A high air flow blower of a large shop vac was another favorite for drying them.
Heat drives out moisture ie hot box. Hot boxes have been used for over a century especially in humid climates to preserve surgical instruments, camera equipment and electronics. Works regardless of the outside humidity. The box or cabinet is sealed but not completely air tight.
The surgery room at Pennhurst actually had it's surgery instrument cabinets lined in the back with steam heated radiators, circa about 1900.
They had large glass doors.
You could vacuum dry it though as this be very effective but again the cover should to be removed at the minimum. It's easy to make a small vacuum chamber, the vacuum pump doesn't need to pull a high vacuum to work well at a warm temperature.
Desiccant bags are best used to keep sealed items dry rather than to remove water per se.
I use them to protect lens.
As for the conductivity of the water it's a crap shoot. It could be mixed with sweat, be acidic, or otherwise contaminated.
I used RO water to flush my Buds case when it fell into a full cup of coffee, cream and sugar. The RO water to chase the sugar, then anhydrous isopropyl alcohol to chase the cream and water. Allowed it to dry in the sun and in a room for a day with the spot welded battery in it. I had the case torn apart and flushed within 5 minutes. 2 years later it still works normally. I drank the coffee after I cleaned the case, perfect day
Silica gel works to a degree on my phone, the screen was able to turn on with the start-up logo but as soon it turns on it restarts itself.
I guess two day wasn't enough, especially on phones that are partially sealed, but I guess its true, not all phones are made equal when it comes to waterproof, I remember my XZ was completely waterproof, the swimming pool kind of waterproof.
Its like buying a lottery when you get a phone that fails its waterproof.
still waiting for update from the seller hahaha.