Related
Hi,
I have a problem with my Tytn II. When I'm calling with the phone to my ear (not even with the speaker on), the sound on the other side regularly drops to a very low level, and then goes up again. I however, keep hearing the person on the other side of the line without a problem.
This happens in some calls, not everytime. And if it occurs, it occurs on some moments, a few times in a row, and then it works fine afterwards.
It's my second Tytn II already, since I exchanged the first one, which had exactly the same problem. I already disabled 3G, but it didn't help...
1. Anybody who has the same problems? Any solutions?
2. Is this the fault of the device, or is it a network setting/problem?
3. Anything else you guys can suggest I try...?
Update: I got me another device again (third one already), this time a Dutch version (since 2 WWE versions had the problem).
I still have the same problem. On some calls, I cannot be heard from time to time on the other side of the line, which is really annoying.
Could this have something to do with the 3G/data connection problem mentioned in another post?
Thanks
Nobody can help me...?
There are more people who have this problem. I just called to HTC support to report the speaker-problem. During the call, the person could not hear me at certain moments. But I was not using the speaker! She included this in the ticket. They have no answer at the moment.
Come on people... Please post your experience here, so I can be sure if this device is faulty or not...
Did you try to change the "Settings > System > Microphone AGC" Settings?
SurfHost said:
Did you try to change the "Settings > System > Microphone AGC" Settings?
Click to expand...
Click to collapse
Yep, didn't help
No one else has this...?
hardware issue?
rzanology said:
hardware issue?
Click to expand...
Click to collapse
I think so yes... but I'm asking here to see if it's only my device that has it, or other people are having it too...
Nope, i have similar issues too. I find that when people don't hear me if i use Mute/Unmute, the issue goes away (at least for that call). Like you, i cannot always reproduce it, it happens from time to time, but no specific rule of occurrence.
darkilici said:
Nope, i have similar issues too. I find that when people don't hear me if i use Mute/Unmute, the issue goes away (at least for that call). Like you, i cannot always reproduce it, it happens from time to time, but no specific rule of occurrence.
Click to expand...
Click to collapse
I have not tried that yet... What network/country are you on?
Nobody else...?
I guess I do have a faulty device then
clippy said:
Nobody else...?
I guess I do have a faulty device then
Click to expand...
Click to collapse
Just noticed your posting. Yes I have this problem too. Am on Orange UK. I thought it was just the people I was talking to who were being ignorant & not listening to me properly.
Also noticed that the phone often just turns itself onto silent or vibrate even though I always keep both volume settings at full. Bizarre!!
If these two issues persist then I will be calling Orange as I keep missing calls due to the volume issue & secondly as it's a phone people should be able to use it as such.
*come back my beloved HTC Universal - your size is forgiven*
Sound drop
Hey people,
I've noticed the same here, i found another post on the forum that has the answer.
It worked for me.
This is what you can do:
Go to properties and the choose phone, then go to tab Band.
Here you change type network tot gms instead of auto. This wil increase your signal strength!
I'm kicking this post, since I got me another device again (third one already), this time a Dutch version (since 2 WWE versions had the problem).
I still have the same problem. On some calls, I cannot be heard from time to time on the other side of the line, which is really annoying.
Could this have something to do with the 3G/data connection problem mentioned in another post?
Just noticed this thread...
Same problems here, on an at&t Tilt.
My hope is that this is just a radio issue, and can be fixed in an update.
Finally I have found others with this problem! Thought I was going mad.
I sent my device back to htc and they replaced the board, but I am still having this issue. Sent it back to them today but now I dont hold out much hope of this being fixed now I see others have tried replacements. Very strange that only a few of us are getting it, even with different / devices new boards.
Are others not experiencing this at all or are they just putting up with it as it is a new device. Very annoying for personal use, but for business it is totally unusable.
Anyone have any ideas on what is causing this / how to resolve?
Thanks,
Steve
I now have the same problem after installing MS Voice command, I am wondering if everyone else in this post is using MS Voice command or is just a coincidence that the problem started after it was installed.
hmm
any fix for this then?
Hi folks
I'm wondering if my Kaiser is defective somehow. On occasions, during phonecalls, people are complaining about not being able to hear me loud enough, then after a few seconds they can hear me loud and clear again, without me doing anything.
This happens to almost every phonecall I make, which makes my skin crawl each time, as I'm afraid I could be using an expensive, yet defective Kaiser
Has anyone else experienced this, and if so found a solution?
Thanks for your interest!
Possible App conflict
I encounter the same problem and found out that a 3rd party application (resco audio recorder) is the culprit. Aparrently I enabled an option to record all voice calls and in effect, causes the 3rd party not to hear me. maybe you have the same issues
Try uninstalling any applications that might use the built in microphone and try.
Otherwise, you could have a defective Kaiser.
Try a different radio.
i have the same problem too. What is the best radio to use???
Doesn't upgrading the radio require a ROM update?
Upgrading the radio does indeed require a ROM update, but this is not the same part of the ROM as you would flash for example the AT&T or Dutty's latest to. You can change the radio ROM independantly of the 'application' ROM.
For my personally, the .17 radio ROM seems to work best, but others feel .31 feels best for them. You will have to consult the radio ROM thread (Kaiser -> Upgrading) for further information as to how to change them, and which ROM is compatible with your system.
EDIT: Note that this may or may not help with your issue, I simply do not know and you will have to try it yourself. It's just a suggestion that may fix this issue for you.
well why the hell cannot HTC do this at factory??? they really are dumb arses.
i dont expect to have to play with a phone changing files etc just to allow the person i am calling to hear me.
I wish NOKIA OR SAMSUNG had made it
If you've got a stock rom and radio - completely un flashed from new, then the problem is more likely to be hardware related. If you've changed the rom then there is a good chance that the problem is because the radio also needs to change.
Check here for which radios work with which roms.
I can't help with which will work for you but I've tried most radios and I've found 1.27.12.17 and 1.27.12.32 work well with stanfard HTC rom and also all of Dutty's and Schaps roms.
Yah, the same problem and found so far a brick wall as far as resolution. I am unsure if new radio will resolve the problem as one user has returned his "tilt" phone 3 times under warranty just for the speaker problem and each time the speakerphone did not work even when "replaced". Also, other users have tried different radio/rom as well as "replacing" there phone through warranty: each time result the same; speakerphone did not work.
Here are a couple links relating to the problem but each time the problem seemed to remain.
Here is first post under xda (5 pages i think;relates to speaker problem; you will see users tried different radios and such but no resolution to problem ever found):
http://forum.xda-developers.com/showthread.php?t=337931&page=5
here is another link from mobile planet that i started....
http://www.mobileplanet.com/ft.aspx?k=104689
resolution to this problem remains elusive. Some speculate that its due to non duplex design of the hardware while others speculate there might be some type of hack to correct this; but so far no fix has been found. Given the poor state of video drivers for this device; one has to wonder though if this is a software issue; but who knows.
Discussions regarding "callers not been able to hear me" seem to have died off.
I am still having this issue having tried many many different radios and roms. It's got to the point where I don't use the phone for calls anymore.
Today I flashed my phone back to the Taiwanese ROM and restored the OEM bootloader and went into the HTC service center. Of course the first thing they tried to do was test it on the spot by calling me in the shop. True to form it didn't show the issue which led them to believe it was more of a reception/network issue, even though I know it isn't. I have left it with them to send to their "technicians" and will await their outcome.
I asked another friend today if he's had the same issue where callers can't hear him and he does. Does anyone else still get "sorry I can't hear you" on nearly every call? I had always put this issue down to the crappy cellphone network in Taiwan but I had the same issue when I went back home last month where I've never had any phone call quality issues in the past (Vodafone NZ).
I'll post the outcome from HTC on Mon 6th Oct.
I'll probably get shot down in flames here but ...
The company I work for bought 200 Kaisers for our techs .... within a few days we people were complaining that the person on the other end of the phone couldn't hear them. It didn't take a genius to work out that with the STUPID mic location and the way you held your phone, the base of your thumb would completely cover the mic and make you inaudible!!
I do this daily without realising it!!!
Might be something to look at when/if I get my phone back. Out of interest... where is the mic???
The fact that the sound cuts in out out for my callers would suggest that it is a different issue though. It goes very very faint for them and then comes back to normal all without me moving or raising my voice.
Bottom right of the phone.... under the "reset" button.
Wow, I never knew that's where the mic was! Thanks!
That tiny hole next to the mini USB? It's almost on the back of the phone and definitely not close to the mouth when holding with your right hand.
I'll have to keep that in mind and see if it helps...
Yeah that's the one .... hold your phone in your right hand and let your hand relax a little and see where the mic ends up!! Completely covered by your hand!!
London luke said:
I wish NOKIA OR SAMSUNG had made it
Click to expand...
Click to collapse
i wouldn't say that unless you wanna piss alot of people off
DRZ400 said:
It didn't take a genius to work out that with the STUPID mic location and the way you held your phone, the base of your thumb would completely cover the mic and make you inaudible!!
I do this daily without realising it!!!
Click to expand...
Click to collapse
You're right!! I got my phone back from HTC and they couldn't fault the mic. When i got home I tested it with my usual hand grip and sure enough it blocks the mic completely and nothing can be heard by the person on the other end.
Fault = I have fat hands
Hopefully this thread will help anyone else with similar issues.
LOL ... I wonder how many they get daily due to this!!
I'm a leftie so my hands aren't blocking the mic. I also had this problem with the Qtek 8310
I just got my Diamond back from repairs and wanted to compare experiences:
1)
I first bought a Diamond two months ago. It came with 1.37 ROM series on it, the screen wasn't too yellowish, but touch function wasn't responsive and the GPS was a MESS!
(of course, I tried many ROMs official and unofficial, almost every Radio ROM and various Hard-SPL. None of that fixed the problems.)
I could cope with with the other flaws, but I just couldn't bear my GPS wasn't getting a fix, no matter how much sattelits were in view...
It worked at first, but soon started to display '66666' instead of the location and finally, it would never display any location again.
I tried every tips and tricks and softs, it helped giving me more and more satellits in view and apparently active, but at the end my crappy GPS could never turn the datas received into a proper location...
2)
I sent my device back to warranty (after flashing back to official ROM and SPL) and had to wait for about a month.
(the technician at first tought I was just a noob unable to set his phone properly, but after two days of attempts, he had to admit that there was something wrong with my phone and sent it to the the headquarter for replacement of motherboard and so on.
3)
The new phone I got came directly with 1.93 ROM and a little bit more yellowish screen, though, there is no spot or stain on it. So the coulour doesnt bother me.
But from the beginning I noticed the new phone was much more responsive even at the slightest touch.
From the first try, the GPS got a fix in about 1 mn time, with only 3-4 satelits in view.
I installed Hard-SPL and the latest Australian Official ROM, and though the screen seems now a little less responsive than before, the GPS is still working, fine.
I'm a VERY happy user of Diamond now, but I'm still wondering one thing:
it looks like once the warranty technicians understood that I was very demanding about quality and complete functions, they took time but gave me a phone totally different in terms of behaviour and quality of the components sensitivity of screen, GPS etc.
Is there some bad production series that they never tells publicly about, and much more better series that they give you as a replacement once they understand you will bother them until the end of time if you are not satsified?
Plz tell your experience about having received two new diamonds with totally different behaviour and quality of the components.
I guess you are totally right!!!
My first device was pealing paint in the aluminium frame on the second day, work very good by the way.
Now i´m on the second device and i my hardware keys, especially the call button is sometimes irresponsive and i have to push it several times to enter the dial.
Tried cooked rooms as well, and the call button issue still remains, so i´m a little unhappy with my diamond experience.
I've noticed that whenever i turn on my display after having left the diamond unused for sometime the lcd doesn't switch on smoothly, what i mean is that it first displays a grey pattern(only for a ms or so) and then the desktop( lcd off>>grey flash>>desktop). Usually the transition from off to desktop is quite smooth, but in my case its not!
Is this a s/w issue or h/w ?
I've never experienced that particular problem myself, but sounds like H/W problem to me...
just been through a couple of other threads related to the grey screen of death...i've had it once...it happened while i ended a call, had to soft reset to resolve it.
take a look at the grey screen of death i'm talking about
Pretty scary indeed!
It might not be a coincidence that you experienced both: grey transition when switching on the screen and once, the grey screen of death after a call...
Two different effects of the same defective part in your H/W?
a solution!, almost
untill now i've had auto brightness control switched off and the brightness was set to minimum to save battery life, but now i just tried switching on auto adjust backlight and the problem seems to have vanished.....coming out of standby is smooth as ever!
although i've to say that i don't quite understand the logic behind it.
*EDIT*
it doesn't help for long
blufade said:
a solution!, almost
*EDIT*
it doesn't help for long
Click to expand...
Click to collapse
This is what I was worrying about...
Your method sounded like a work around to avoid the display failure. But as a matter of fact, there must be a reason for the display to fail. (bad screen, power supply or something...)
By the way, I'm more and more convinced about my assumption that there are bad production series and better ones:
Today I had my device connected to my PC through USB for a couple of hours. In the meantime, I was downloading and deleting messages, watching google video on opera, after that I used wifi etc.
In this situation, my first Diamond would have got hot like hell and my hand could barely stand the pain...
Since many people were complaining about over-heat problems, I thought that was a common problem with Diamond.
But the new one did not get that hot. Just a little over-warmed, but definitely not too hot. From that phenomenon, I can see what I felt about a better touch-flow behaviour, a better GPS and so on is a part of a whole:
I was first sold a ****ty phone, and now I finally got a proper Diamond!
People with bad series, you don't have to cope with all those troubles, ask for a replacement phone!
my diamond gets heated up quite a bit at times....but i dont fully uderstand what exactly is the cause.....i've had experiences with the diamond getting pretty hot while using wifi & or gps and on another occasion i was watching a DVDRIP via wifi(@ full power) using core player and also with gps cycle running in the backgroud, still the diamond stayed well within reasonable limits.
i think it has to be a software problem, possibly the radio s/w
would you mind sharing the radio version of your diamond?
As written in my signature, I'm using the 1.00.25 which is included in all latest official ROMs.
By the way, I hope you did not cast a spell on me! (just kidding)
Today I experienced my first grey screen!!!
My Diamond was connected to the PC through USB cable, downloading e-mails, and I got a phone call. When I hung the phone, It suddainly happened, for the first time in my Diamond user carreer!
Just for one second, looking like an old black and white TV screen trying to tune on channels.
Hope that was the first and last time. In ordinary calls, (without being synchronized to the PC at the same time, it never happened so far...
sorry to hear that my friend
My Diamond was connected to the PC through USB cable, downloading e-mails, and I got a phone call. When I hung the phone, It suddainly happened, for the first time in my Diamond user carreer!
Click to expand...
Click to collapse
I'd the same experience except for the fact that my diamond wasn't connected to a PC.
I hard reseted my diamond yesterday, but the grey splash while i turn on the display from standby(post 3) still exists ( ......i don't suppose its a software problem anymore.
blufade said:
i don't suppose its a software problem anymore.
Click to expand...
Click to collapse
Why not trying to send it back to the seller and get a new one?
This problem is easy to demonstrate to the technicians, and I don't think they will be cheeky enough to say that's a normal phenomenon!
This problem is easy to demonstrate to the technicians, and I don't think they will be cheeky enough to say that's a normal phenomenon!
Click to expand...
Click to collapse
not that easy.....the thing is that if we turn on & off the lcd without a gap of atleast 4-5 min(dono exactly) i dont see that grey splash
i think im going to wait another 3-4 months before i approach for warranty.
I had that "gray splash" problem with my Kaiser and Diamond.
Hard reset also didn't work like above. For both devices the fix was simply flashing to a different (cooked) ROM.
As mentioned in another thread, the grey screen problem was fixed (as least for me when I flashed to dutty's rom)
blufade said:
not that easy.....the thing is that if we turn on & off the lcd without a gap of atleast 4-5 min(dono exactly) i dont see that grey splash
i think im going to wait another 3-4 months before i approach for warranty.
Click to expand...
Click to collapse
You can stay there and wait for 5 more minutes in the shop while they are attending other customers, just to proove your point.
If they are honest, they will not deny the fact!
foxium said:
I had that "gray splash" problem with my Kaiser and Diamond.
Hard reset also didn't work like above. For both devices the fix was simply flashing to a different (cooked) ROM.
Click to expand...
Click to collapse
knave said:
As mentioned in another thread, the grey screen problem was fixed (as least for me when I flashed to dutty's rom)
Click to expand...
Click to collapse
There might be some tweaks in the cooked ROMs that avoid the problem, or it might be due to some bad flashing or defective hardware.
If not, how do you explain that I've never experienced this with my previous HTC phones (wizard, Trinity...) nor I experienced it with my Diamonds (the first one and the new one) with stock or cooked ROMs.
except for that very special time, when I received a call while downloading messages through Active Sync.
It now happened for the third time: The phone is up and running but when an incoming call is received it does not ring at all and the microphone + speaker is also not working (muted) - basically there is no audio at all though you can take and end the call.
Once the phone is in this state alarms and sound notifications are no longer working as well, after a soft reset everything was fine again.
I wonder if I'm the only user who has experienced this kind of issue.
foo said:
It now happened for the third time: The phone is up and running but when an incoming call is received it does not ring at all and the microphone + speaker is also not working (muted) - basically there is no audio at all though you can take and end the call.
Once the phone is in this state alarms and sound notifications are no longer working as well, after a soft reset everything was fine again.
I wonder if I'm the only user who has experienced this kind of issue.
Click to expand...
Click to collapse
well foo, i got it to, but i had the same problem wuth my diamond as well, it went away with tge officual rom update, so ill guess well have to wait foor the rom upgrade this time to.
Ah okay - at least I'm not alone with this issue, good to know.
It seems this problem is not a common problem, as I do not read any other posts regarding this issue in the Xperia section. Though I found a thread in the Diamond section that exactly describes my problem.
As HTC stated the problem is related to a hardware issue, I returned mine now. I'm lucky that Amazon.de just returned me the money (completely) so I can buy another one in the next days.
It seems I am having this problem with my X1i. I am in the US and the Sony Ericsson support centre in the UK is telling me that I would have to pay for shipping to and from the UK Sony Repair centre.
The following web page suggests I am eligible for international support and repairs, but I called the US Sony Ericsson line and they told me that since the X1 was not released here yet, that I would not be able to receive support in the US for the X1 (either for getting it repaired or a replacement unit).
http://www.sonyericsson.com/cws/sup...endedserviceoffertailoredforx1/x1?cc=gb&lc=en
I would send it back to superetrader.co.uk and get a replacement that way, but they do not have any in stock and given delays in shipments in the UK I am hesitant to send it back and wait for new stock.
I am going to try going into a Sony Style store sometime this week and show them my "Travelers service" card and see if they can get it fixed here. Does anyone have any other suggestions I might try?
bluetooth problem with carkit and audio off
I folks,
i do also have the same problem. I have a SE BT car kit HCB 300 and it is just annoying, that it does not work proper. Sometimes BT works, sometimes not, sometimes i have to restart the phone, sometimes ... just annoying.
A lot of times Xperia recognizes the 300, then i am calling somebody, phone is giving signal to the 300, but after a few seconds, audio is off again.
After that audio is not working anymore.
Could it be, that your problems are also caused by the known BT problem?
Ingo
Exactly same problem
Exactly the same problem as foo.
If you remove and replace battery, sometime problem is solve, sometime no.
Soft reset solve the problem.
I made hardware reset + flash xperia but no solution.
I returned mine and bought a new one that does not have this issue. It really seems to be a hardware issue.
zipfeklatscher2 said:
Could it be, that your problems are also caused by the known BT problem?
Click to expand...
Click to collapse
It could be, although I have not paired with a BT headset since buying it, and in addition I have hard reset the phone and put it in airplane mode (no RF at all) and the audio still manages to completely die where only a Soft Reset will restore the sound (as noted by x1inside).
Depending on the amount of time I leave the phone sometimes the phone after playing some music for 5 seconds will stutter and restore sound. This is similar to the description in the Touch Diamond thread that foo linked. Also when this stutter sound restores, as noted in that thread, the reception indicator in the system tray indicates that the signal is temporarily lost and then restored.
foo said:
I returned mine and got a new one that does not have this issue. It really seems to be an hardware issue.
Click to expand...
Click to collapse
Thanks for letting us know, good to have this confirmed so when I visit the store or send it to Sony Ericsson repair centre, I can refer them to this thread.
well i also have the same problem with my x1.
reseting it dosent work, flashing it with new rom dosent work.
But i cant understand how the problem would be in the hardware, when you reset it it starts working! i mean if it was a hardware problem the sound should be of all the time?
Is there ant possibility if this is a software problem, i mean WindowsMobile 6.1, because my dad complaining the same behavior yesterday, and his device is Samsung Omnia.
Do all WM6.1 effected?
I got the X1a in the US. No problem here. When there is an incoming call and I was on the phone then it will beep to let me know if I want to answer or inorge. If I answer then it will put other call on hold till finish talking then connect me back to the first caller.
My x1 is also affected by this audio problem. If I restart my phone sound output works for some minutes and turns automatically off as the other users reported.
Same problem here just got an X1 and the sound works perfect after leaving it a short while the sound completely stops working no music, notifications or anything. By the sounds of it I think I will send mine back to O2 and get a replacement, although it does seem more like some sort of software fault than hardware to me, like the previous post why would it be corrected by a soft reset every time. If anyone has any suggestions before I send this thing back I will be happy to try them.
I returned my x1 and after 5 weeks of "repairing" I got called and they said it cannot be repaired and I got a brand new phone.
I had that exact same problem. I'd leave my phone alone for a while and then when I came back to it a few hours later, it would have no audio at all. I could make a call, the other person could hear me but I couldn't hear them and it wouldn't audibly alert me to anything...
I couldn't pin it down to any particular circumstances but it was always resolvable with a soft-reset. A hard-reset didn't cure the issue either. I just sent it back in the end. My current one is fine although I have now upgraded the ROM to the latest one.
I do have one outstanding issue though and that's that when sending a text, it sends immediately, flashes up the bubble saying msg sent, but the vibrate from sending the message will come about 10 minutes after or it'll do it when I turn the screen back on. It's not a biggie but it's a bit weird.
scarey
I have the same prob, but its strange that when pushing the MS-Voice-Controll button the beep comes and everything works perfekt again.
So I don´t need to soft oder hard reset, but it drives me crazy not knowing whether my alarms or notifications do work or not. BUT: I cant believe its a hardware problem.
same problem...
With 3-4 custom rom...
I'm trying with orginal ROM...
Any news?
Hey guys,
Does anybody who ever or being suffered from the call issue like hearing nothing from the receiver during phone calls??Sometimes it work,but sometimes it doesn't!!And the speaker works in most of the cases,whereas sometimes it also breaks down liked the receiver.Moreover,I can hear some cracks from the receiver in some cases.
I am totally freaked out because I am sure that the receiver is good (no problems with skype and wechat,and I also have checked it by using "*#0*#" when the situation happens) and it seems impossible to be solved after wiping and flashing different firmware(both by cwm and odin),and so do the modems.
Any solutions or suggestions will be totally appreciated!!!:crying:
Edit: I've tried to flash the Perseus and disable the dac direct,it seems that the cases happen less frequent.
Update:
I found sth strange about the call issue by chance: when I lock the screen maybe for more than 5 mins,then wake it up and make a phone call soon,the receiver can't work every times.However, when I put it into use(light the screen) for more than 3 or 4 mins,and then the receiver works again during calls.
What I want to say is: maybe there are sth wrong with the cpu setting or the power management?
I actually got the static phone call issue today (first time) after installing ripper rom yesterday but im sure it was just a once off issue because I could not reproduce the same result
Change roms ect but if the issue persists then your only option is to jump on triangleaway, stock firmware and dial away to Samsung or your telco
Sent from my GT-I9305 using xda premium
takooo said:
Hey guys,
Does anybody who ever or being suffered from the call issue like hearing nothing from the receiver during phone calls??Sometimes it work,but sometimes it doesn't!!And the speaker works in most of the cases,whereas sometimes it also breaks down liked the receiver.Moreover,I can hear some cracks from the receiver in some cases.
I am totally freaked out because I am sure that the receiver is good (no problems with skype and wechat,and I also have checked it by using "*#0*#" when the situation happens) and it seems impossible to be solved after wiping and flashing different framekworks(both by cwm and odin),and so do the modems.
Any solutions or suggestions will be totally appreciated!!!:crying:
Edit: I've tried to flash the Perseus and disable the dac direct,it seems that the cases happen less frequent.
Click to expand...
Click to collapse
It's a hardware issue. I had the same thing with my i9300; You have to take it to a repair center for motherboard replacement. It's the audio chip that goes bad (on the i9300 the component number is U604). Happened to me twice, with both my new and replacement motherboard, but it happened to go away for me the 2nd time.
Product F(RED) said:
It's a hardware issue. I had the same thing with my i9300; You have to take it to a repair center for motherboard replacement. It's the audio chip that goes bad (on the i9300 the component number is U604). Happened to me twice, with both my new and replacement motherboard, but it happened to go away for me the 2nd time.
Click to expand...
Click to collapse
Thanks!! I've saw your thread and now I have nothing to do with it except considering repair.If the issue happens again,i will probably send it back to the company which I bought this phone.
BTW,are you sure both your phones are now preforming good during the calls?You have said that the issue happened again a month later after it got the first repaired? If you have some news with your phones,please notice me~~~
Magik_Breezy said:
I actually got the static phone call issue today (first time) after installing ripper rom yesterday but im sure it was just a once off issue because I could not reproduce the same result
Change roms ect but if the issue persists then your only option is to jump on triangleaway, stock firmware and dial away to Samsung or your telco
Sent from my GT-I9305 using xda premium
Click to expand...
Click to collapse
Yep!! Last time I had flashed the ripper rom and then I found this issue.First I thought it was the problems that come from the rom,but after several tries then I thought it probably due to the hardware issue that I cant solve....
Anyway,thanks for your suggestions!!
takooo said:
Thanks!! I've saw your thread and now I have nothing to do with it except considering repair.If the issue happens again,i will probably send it back to the company which I bought this phone.
BTW,are you sure both your phones are now preforming good during the calls?You have said that the issue happened again a month later after it got the first repaired? If you have some news with your phones,please notice me~~~
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I've had the phone for about 6 months total. The first time the issue happened, I had owned the phone for 3 months. The phone came from a company in Germany, and I live in the US (purchased through Amazon). The i9300 is not sold or repaired in the US (because the US version has different components), so I had to ship it to the seller, to ship to a repair center on my behalf. The phone itself carries a 2 year warranty, which is good because in the US phones only have a 1 year warranty. However, it cost me $80 to ship the device to Germany, and about a month total time before I got it back.
Anyways, I got a paper back in German that detailed the issue and said they had to replace a component, which turned out to be the entire board. They also copied over the original IMEI number to the new board. The second time this issue started happening was literally on New Year's Day (on 12:00 AM EXACTLY). I tried to call a car service place for my girlfriend and her family, and my phone had no audio going in or out for calls. My phone was working perfectly before that and I hadn't flashed anything new for over a month (I was on Omega ROM 35 with Siyah kernel 1.8.6). Immediately I knew the issue had come back again. For whatever reason, the issue went away maybe 4 days later and hasn't come back. I flashed the latest modem (for the i9300 it's XXELLA), but I'm still on Omega ROM v36. I don't think me flashing anything fixed anything; more likely that it went away on its own since it's 100% a hardware issue.
To clarify, sometimes an incorrect modem for your region CAN cause there to be issues with calls, but if it happens out of the blue, and flashing anything doesn't help, it's a hardware issue. Take it to a Samsung repair center for sure. The i9300 and i9305 use the same parts except for the modem and a few other things. Other than that they're the same exact device.
Product F(RED) said:
I've had the phone for about 6 months total. The first time the issue happened, I had owned the phone for 3 months. The phone came from a company in Germany, and I live in the US (purchased through Amazon). The i9300 is not sold or repaired in the US (because the US version has different components), so I had to ship it to the seller, to ship to a repair center on my behalf. The phone itself carries a 2 year warranty, which is good because in the US phones only have a 1 year warranty. However, it cost me $80 to ship the device to Germany, and about a month total time before I got it back.
Anyways, I got a paper back in German that detailed the issue and said they had to replace a component, which turned out to be the entire board. They also copied over the original IMEI number to the new board. The second time this issue started happening was literally on New Year's Day (on 12:00 AM EXACTLY). I tried to call a car service place for my girlfriend and her family, and my phone had no audio going in or out for calls. My phone was working perfectly before that and I hadn't flashed anything new for over a month (I was on Omega ROM 35 with Siyah kernel 1.8.6). Immediately I knew the issue had come back again. For whatever reason, the issue went away maybe 4 days later and hasn't come back. I flashed the latest modem (for the i9300 it's XXELLA), but I'm still on Omega ROM v36. I don't think me flashing anything fixed anything; more likely that it went away on its own since it's 100% a hardware issue.
To clarify, sometimes an incorrect modem for your region CAN cause there to be issues with calls, but if it happens out of the blue, and flashing anything doesn't help, it's a hardware issue. Take it to a Samsung repair center for sure. The i9300 and i9305 use the same parts except for the modem and a few other things. Other than that they're the same exact device.
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Ok,thanks a lot for telling me these!!! I've sent a email to the customer service and hope to get respond soon.Anything news i will update it.