ActiveSync via Bluetooth problem - Touch Diamond, MDA Compact IV General

Hi everybody,
It seems strange ,but after 2 weeks of good job,my Diamond can't sync
with an XP-laptop running Actisync 4.5 using bluetooth!!
My ROM is 1.37 WWE,working fine for all tasks....
Apparently the "ActiveSync service" is no more seen among the services after
pairing with laptop....
Cleared all relationship and rebooted the diamond.....nothing to do.
Other HTC devices (TYTN, Himalaya ,all with Windows mobile 6.1 work fine and syncronize via bluetooth...).
Please help me ..! I do not want hard-reset my diamond
Thanks

Have you updated your Xp to Sp3??
Search for Activesync Windows Sp3 there are several people thats having that issue.

I have had similar problems on both XP and Vista. You could try uninstalling your Bluetooth driver on your PC and rebooting. Your PC should re-install your Bluetooth drivers after reboot. Make sure the partnership is cleared from your handset and try to set up the relationship again.
If you are having the same problem I was having, then this should work for getting the two to talk to each other again. However, in my case, after I rebooted again, I would start getting "Port Not Available" errors on my Diamond.
I ended up installing the BlueSoleil bluetooth drivers on my PC and things are working much better now. If worse comes to worse, you can try them. You can run the trial version forever, but, it is limited to 5 MB transfers per session.
Good luck.

ActiveSync via bluetooth problem ...again
Thanks for all suggestions....
Yes ,i updated my Xp to SP-3,but it seems to be a "Diamond-problem" because if I use another 2 phones (HTC:TYTN-1 and Himalaya,both with Windows mobile 6.1) no problems occur when syncronizing with Xp laptop
via bluetooth........this is a matematically demonstration ,I think.....
Furthermore this problem occured just today ,while XP-SP-3 was installed 2 weeks ago.....
Thanks again
Giuseppe

Perhaps too simple, but did you activate "Transfer" (use to be called "Beam") as well? As being renamed on your Diamond it is easy to overlook.

To Rondol1
Hi Rondol1,
Maybe you mean "receive all beam" -in bluetooth settings....
Yes,sure,but it makes no difference....
Thanks

ActiveSync via bluetooth problem ...again-2
Using PHM_Registry_Editor I took a look inside:
HKLM_Sw_Microsoft_Bluetooth_Device_...._services_0001101-0000-ecc.ecc.
"name": Serial port (instead ActiveSync!) tried to change...but does not fix.
The curious is that "TYTN" -working correctly via Activesync-Bluetooth---
has the same string and values!!!! for all the other variables...
It is a mistery at the moment

Has nobody a solution for this yet?
br
Tomas

Well, I am not certain this will answer the question. But I had the same problem defined here and I overcame it.
1.- I was finally able to pair computer and diamond: start the pairing process from the computer and use a long password like 8 char or more. (I used o use 4 digit one and did not work).
2.- once Paired, go to Activesync in the PC and enable COM port: - "My ActiveSync" must be listed and enabled in the PC BT devices with a COM#. -then enable that COM# in the ActiveSync Connection Config
3.- Go to DIAMOND ActiveSync, Menu - Connect via Bluetooth, and the Error Appears, "No activesync Device...", Click Yes and go to COM Ports ... "Click REFRESH" (this was the key hint) and an "Activesync" service should appear from the PC. Select it, and that's it. It worked for me.

Here's a funny troubleshooting tip. Apparently Windows media Player on your pc can interfere with Activesync. make sure its not running in the task manager before trying to sync.
Surur

Thank you cserran1.
I had the same problem and made instruction like you said and it works great http://forum.xda-developers.com/images/smilies/smile.gif

cserran1 said:
Well, I am not certain this will answer the question. But I had the same problem defined here and I overcame it.
1.- I was finally able to pair computer and diamond: start the pairing process from the computer and use a long password like 8 char or more. (I used o use 4 digit one and did not work).
2.- once Paired, go to Activesync in the PC and enable COM port: - "My ActiveSync" must be listed and enabled in the PC BT devices with a COM#. -then enable that COM# in the ActiveSync Connection Config
3.- Go to DIAMOND ActiveSync, Menu - Connect via Bluetooth, and the Error Appears, "No activesync Device...", Click Yes and go to COM Ports ... "Click REFRESH" (this was the key hint) and an "Activesync" service should appear from the PC. Select it, and that's it. It worked for me.
Click to expand...
Click to collapse
You're a star - nothing was working until I tried an 8 digit passcode!

Cant connect bluetooth to diamond
Im having problem when i try to pair my bluetooth device "MSI star key 2" with the Bluesoleil sofware program, whem ive typed in the 4,8, 10 digid passwords i get connected but just after 3 seconds i get disconnected again, can i be sometith with the "com 19" port.
i have tried uninstalling bluesoliel software and diffrent typed of bluetooth dongel but no luck
i have a siemens gigaset SL37 that connects fine with bluetooth and sync with my outlook contacts

Perfect
I have waded my way through multiple threads trying to figure out how to get Bluetooth to work on an XP SP3 PC with BlueSoleil and activesync 4.5 and a HTC Touch Diamond. I ended up catching this suggestion of 8 digit key, and used my phone number (all 11 digits) and that solved it. it now syncs without issues.
Thanks

Only thing working
cserran1 said:
Well, I am not certain this will answer the question. But I had the same problem defined here and I overcame it.
1.- I was finally able to pair computer and diamond: start the pairing process from the computer and use a long password like 8 char or more. (I used o use 4 digit one and did not work).
2.- once Paired, go to Activesync in the PC and enable COM port: - "My ActiveSync" must be listed and enabled in the PC BT devices with a COM#. -then enable that COM# in the ActiveSync Connection Config
3.- Go to DIAMOND ActiveSync, Menu - Connect via Bluetooth, and the Error Appears, "No activesync Device...", Click Yes and go to COM Ports ... "Click REFRESH" (this was the key hint) and an "Activesync" service should appear from the PC. Select it, and that's it. It worked for me.
Click to expand...
Click to collapse
That's the only thing that helped! Don't know the reason, but I know it works.
Thanks a lot.

cserran1 said:
Well, I am not certain this will answer the question. But I had the same problem defined here and I overcame it.
1.- I was finally able to pair computer and diamond: start the pairing process from the computer and use a long password like 8 char or more. (I used o use 4 digit one and did not work).
2.- once Paired, go to Activesync in the PC and enable COM port: - "My ActiveSync" must be listed and enabled in the PC BT devices with a COM#. -then enable that COM# in the ActiveSync Connection Config
3.- Go to DIAMOND ActiveSync, Menu - Connect via Bluetooth, and the Error Appears, "No activesync Device...", Click Yes and go to COM Ports ... "Click REFRESH" (this was the key hint) and an "Activesync" service should appear from the PC. Select it, and that's it. It worked for me.
Click to expand...
Click to collapse
I had exactly the same problem because I used a pass with 4 char. When I put a long pass like 8 char the " Activesync" service appeared from my pc ......amazing !

not a ROM issue
micdoc said:
I had exactly the same problem because I used a pass with 4 char. When I put a long pass like 8 char the " Activesync" service appeared from my pc ......amazing !
Click to expand...
Click to collapse
i just posted a while ago in freya ROM's thread about this bluetooth issue and i chanced this thread. problem solved!

Related

Still haven't found what I am looking for.... (Bluetooth/ActiveSync)

This is quite a common problem, from what I have gathered reading from the web, but haven't found a solution yet.
I could Sync perfectly via Bluetooth using Actve Sync 4.2, but ever since I received a file from another phone via bluetooth Active Sync doesn't show up as an option when I pair my phone with my laptop, hence no Active Sync via Bluetooth.
What could have gone wrong? Anyway of getting my Active Sync to work with the Bluetooth again? I have tried everything possible, hard reset, re-installing Active Sync, re-pairing etc. etc.
Please to help... anyone???
i spent a day trying to connect to activesync using bluetooth, when i finaly manage to do this and disconnect it , next time i spent another couple hours trying to connect it again as it was before ). and i think i realize all specifics of that procedure. ur main goal is to recognise computer paired device as device connected via activesync service and not the "serial port" service on ur PDA.
That I know...
Thanks, for that, but that I know, problem is how to make the PDA realise that my system has Active Synch and not Serial port! Have you managed to find that out? If you have then please let me know. Thanks in advance.
It actually depends on what Bluetooth stack yr LapTop has, Broadcom,BlueSoliel, Toshiba or MS..U need to add a virtual Serial Port..set that serial port in yr Async connections on yr LapTop..then re-do the BT search on yr PDA and now it will show Async service in yr device..
yep, in my case its a toshiba one, and u need to set incoming and outgoing port on computer this way: com6 local client port, com7 local server port. and set activesync on com7, and make a connection on computer with pda on port 6 but do not coennect it, after that make a connection on pda with computer, and try to refresh list of services that computer provides untill "serial port" becomes "activesync", then launch activesync on pda and hit connect via bluetooth option, thats it.
Using MS Bluetooth software.
I am using the Microsoft Bluetooth software and there is only incoming and outgoing. Kept refreshing but only shows 'Serial Port'!
__s said:
yep, in my case its a toshiba one, and u need to set incoming and outgoing port on computer this way: com6 local client port, com7 local server port. and set activesync on com7, and make a connection on computer with pda on port 6 but do not coennect it, after that make a connection on pda with computer, and try to refresh list of services that computer provides untill "serial port" becomes "activesync", then launch activesync on pda and hit connect via bluetooth option, thats it.
Click to expand...
Click to collapse
You are an absolute genius. I would never have thought about the "refresh" on the PDA bluetooth settings. It worked. I had given up previously so many times!!!
Eric
__s said:
yep, in my case its a toshiba one, and u need to set incoming and outgoing port on computer this way: com6 local client port, com7 local server port. and set activesync on com7, and make a connection on computer with pda on port 6 but do not coennect it, after that make a connection on pda with computer, and try to refresh list of services that computer provides untill "serial port" becomes "activesync", then launch activesync on pda and hit connect via bluetooth option, thats it.
Click to expand...
Click to collapse
I tried this port with com5 and com9 instead because 6 and 7 were taken (by what??). But unfortunately it didn't work, kept showing "Serial port" even after many refreshes.
What a nuisance
I had a similar problem. One of the reasons I bought the MDA was to sync wirelessly, and I never got this to reliably work, and wound up using a USB cable. The problem is that if it doesn't work without doing something, it is more trouble than the cable. Here are my notes about making bluetooth work:
A workaround is (i) on the MDA, go into bluetooth settings, open the PC listing and uncheck and then recheck the ActiveSync service, and (ii) shut down ActiveSync and restart it on the PC, using ActiveSyncToggle (Google for it). This program also solves the problem that activesync would start and then report that it couldn't find the bluetooth dongle for the idiotic reason that ActiveSync started before the bluetooth dongle was started. ActiveSync doesn't have an Exit/close button, and ActiveSyncToggle provides it.
Bluetooth&ActiveSync
kull said:
I could Sync perfectly via Bluetooth using Actve Sync 4.2, but ever since I received a file from another phone via bluetooth Active Sync doesn't show up as an option when I pair my phone with my laptop, hence no Active Sync via Bluetooth. What could have gone wrong? Anyway of getting my Active Sync to work with the Bluetooth again? I have tried everything possible, hard reset, re-installing Active Sync, re-pairing etc. etc.
Click to expand...
Click to collapse
It's rather simple. Once you pair PDA & PC with ActiveSync, you got a connection - PDA with PC (ActiveSync) via USB. This you can see in ActiveSync -> Connection Settings - checked box near "Allow USB Connections".
And if you'll pair your PDA with PC by Bluetooth (I have BlueSoleil installed), you'll have a Com port (#7 in my case) applied to your PDA - not in PDA, in PC - so you must sign this port in ActiveSync -> Connection Settings -> check box "Allow connection to one of the followings:", choose right port from the list (#7 in my case), tap "OK" (but not "Connect"!!!) - and then try to refresh BT connection on your PDA - you'll see pretty soon - "connection type - ActiveSync". Then choose "connect via BlueTooth" from your PDA - Voila! Yuo're synchronising via BT!
BUT!!! From now on this silly ActiveSync will mind, that you wish to synchronise ONLY by BT! Look in "Connection Settings" - you'll see that "Allow USB connections" is unchecked! That means, you're not able to connect via USB any more!
So, if you want to connect via USB one thing you must to do - is to check this damn box manually! And you again can synchronise via USB.
And from that on - if you want to synchronise via BT - uncheck this box and check "Allow connection to one of the followings:" and check the propper Com port.
So thats all. Have fun!
Right
rusigor said:
BUT!!! From now on this silly ActiveSync will mind, that you wish to synchronise ONLY by BT! Look in "Connection Settings" - you'll see that "Allow USB connections" is unchecked! That means, you're not able to connect via USB any more!
So, if you want to connect via USB one thing you must to do - is to check this damn box manually! And you again can synchronise via USB.
And from that on - if you want to synchronise via BT - uncheck this box and check "Allow connection to one of the followings:" and check the propper Com port.
Click to expand...
Click to collapse
That is probably the problem for me, I sync with two PCs, so when I got one working, trying to sync with the other would bollix up the first's settings.
I have no experience synchronising with 2 PC's. Suppose, you'll have to pair with both PC's and watch right connection settings every time - is particular PC switched to synchronise by USB or by BT - before trying to synchronise!!!!
Else you'll be forced to delete all synx. settings from you PDA (AS page) every time (IMHO)... and pairing you devices from beginning...
Solution found at last!
This was the solution to MY problem:
Originally Posted by miguelromerom
Found a possible "solution" for some people who have been having problems estabishing a BT AS Partnership with their Universal and a host computer running AS. What I found was you may need to edit the registry to fix the problem. Here's what happened to me yesterday:
Morning: Hard reseted my device and installed all my software apps at my work computer via AS in USB mode as a Guest. Note: I have not set up a partnership with any computer (either USB or BT).
Evening: Got in my truck and paired my JasJar to my BT GPS receiver via a BT Serial Port. Used TomTom and navigated home.
Late Evening: Got home. I wanted to set up a BT AS Partnership first so I went through the procedures of pairing my device and my home computer. And guess what, it didn't work. My JasJar would not see that AS was an available option on my home computer (NOTE: Before Hard Resetting my device in the morning, I had previously established a BT AS Partnership with my JasJar so I know my machine supported that profile). What the @?#~! Ok. I did a search of the word "sync" through the registery. Came up with an interesting issue. Under the registry entry:
HKEY_LOCAL_MACHINE\Software\Microsoft\Bluetooth\Ac tiveSync\
In that directory I saw a folder listed as: 000a3a051d0f (This folder is specific to my device (more below)). I was wondering what this was since I did not have any BT ActiveSync Profiles set up yet. When I looked in it, I realized immediately that this is the Device Profile for my GPS RECEIVER!!!! What the hell was it doing in this directory I asked myself. So I deleted the folder 000a3a051d0f from the directory:
HKEY_LOCAL_MACHINE\Software\Microsoft\Bluetooth\Ac tiveSync\
And guess what? I was able to establish a partnership via BT immediately!!!
Hope this helps anyone else facing similar situation... I guess when I sent something via a Nokia phone it created a key which kept recognising my laptop as having only serial port. Once deleted - pronto my laptop showed up saying it had Active Synch!

Bluetooth Activesync problem....

I don't see the word "activesync" on the services list on my device, I only see "serial port" what could be wrong? I tried re-connecting again and again, made an incoming connection on the comport and assigned the comport number in Activesync and still it won't work. The last time I did these procedures, everything seems working fine. What could be wrong?
Any solution? Bump.
I did read the thread here ( http://forum.xda-developers.com/showthread.php?t=331394 ) and tried everything there but just can not get the Activesync service to show up on my Tilt. Funny thing is it was working before I tried to get Bluetooth PAN working.
By the way, AT&T branded device, Toshiba BT stack on Win XP SP2.\
FINALLY SOLVED:
-In control panels Bluetooth Local COM
-Removed COM6
-Added COM6 as Bluetooth virtual COM port for a SERVER
Then finally Activesync service showed up and all was a breeze from there.
jtphl said:
I don't see the word "activesync" on the services list on my device, I only see "serial port" what could be wrong? I tried re-connecting again and again, made an incoming connection on the comport and assigned the comport number in Activesync and still it won't work. The last time I did these procedures, everything seems working fine. What could be wrong?
Click to expand...
Click to collapse
had the same problem. hee is, what worked for me: delete all pairing from device and PC. connect to pc with USB and install the Kaiser as modem. in active sync - connections - select the right USB serial port. after this it worked for me
tried both solutions above , but cant get the activesync service on my device :S
FINALLY SOLVED:
-In control panels Bluetooth Local COM
-Removed COM6
-Added COM6 as Bluetooth virtual COM port for a SERVER
Can you explain this? Are those settins on the device? or pc?
thnx
yeah, a little more details would be nice. I can see the Bluetooth Local COM in the device manager but how do i install the virtual one?
problem solved here
- reinstalled activesync!!!!!
- added bluetooth paired device on ppc with my laptop
- in bluetooth settings on the laptop i added an incoming port , laptop added port 11 automaticly
- in active sync in connection settings, i said , use port 11 for incoming connections
- on pda i refreshed the services of the paired laptop , serial port service became activesync service!!
problem solved for me
If people are still having the problem (as I was using a Widcomm based BT adapter) you should go check out the registry entry at \HKLM\Software\Microsoft\Bluetooth\ActiveSync. If you've deleted all the pairings and you still see a folder in there with some numbers, open it up and check the value of RasEntry. If it says the name of any device that you've paired your phone with, go back out to the ActiveSync folder (one level up) and delete that folder. Then re-pair and set up the serial port on your local computer to be the same as the one that ActiveSync (on your desktop) allows connections from in the Connection Settings preferences.
Bellfazar said:
If people are still having the problem (as I was using a Widcomm based BT adapter) you should go check out the registry entry at \HKLM\Software\Microsoft\Bluetooth\ActiveSync. If you've deleted all the pairings and you still see a folder in there with some numbers, open it up and check the value of RasEntry. If it says the name of any device that you've paired your phone with, go back out to the ActiveSync folder (one level up) and delete that folder. Then re-pair and set up the serial port on your local computer to be the same as the one that ActiveSync (on your desktop) allows connections from in the Connection Settings preferences.
Click to expand...
Click to collapse
Tried that, but that didn't help. I have a Anycom USB-200 Widcomm based bluetooth dongle and a O2 XDA Neo (aka HTC Prophet) with Prophet Touch IX WM6 installed and I'm using Active Sync 4.5. It worked for me with WM5 before a while ago. I don't remember what I did differently that time.

Microsoft ActiveSync 4.5 issues with HTC Diamond

Have Windows XP SP3 and Microsoft ActiveSync 4.5 installed.
Problem is that the ActiveSync will not connect to the Diamond via USB. These are the symptoms on connecting the USB cable:-
1) The "Connect to PC" window pops up on the Diamond, asking whether I would like to ActiveSync (sync with Outlook) or Disk Drive.
2) I choose either one and Diamond pops a dialog to declare that the device is connected.
3) ActiveSync on my pc goes into a "connecting..." attempt, but eventually throws out a "ActiveSync cannot connect to the Windows Mobile powered device" msg.
4) Diamond goes back into its Today screen, nothing happens.
I have tried :
1) disabling/uninstalling my firewall
2) checking/unchecking the Start->Settings->Connection->USB to PC->
"Enable advance network functionality" checkbox
3) Microsoft ActiveSync 4.2
4) a fresh install of windows.
****while I was at this I did manage to get ActiveSync to respond/connect seemingly for a while, during which I recall she popped up a msg saying that since I don't have MS Outlook installed, if I do proceed I can't sync contacts etc. I clicked cancel thinking I should install MS Outlook first since I do want to sync contacts, and I never managed to see this msg again****
Sorry for the lengthy post, appreciate any responses/help from gurus; noob.
I had the same problem with u also at 1st than reinstall Microsoft ActiveSync 4.5
& tick Enable Advance network functionality
now ok liao
think u got to restart pc after u install Microsoft ActiveSync 4.5
Thanks but doesn't solve my problem, still.
Can I check what does you guys' Diamond show up as under Control Panel->System->Device Manager? If you look under Network Adaptors does it show up? Mine only shows up under Windows CE USB Devices->Pocket PC USB Sync. I recall that it should show up under Newwork Adaptors too?
forget to ask u did u install the prog for desktop which come with the cd?
harky said:
forget to ask u did u install the prog for desktop which come with the cd?
Click to expand...
Click to collapse
Sorry, what CD/program? I only have a Windows Mobile Interactive CD.
**********
Damn found those CDs. But after installing the Outlook 2007 Trial, still nothing happens. What program for desktop should I be installing? The other CD seems to only contain those like applications and should not affect me?
sorry i forget wrongly.. try to install again & restart ur pc.. see how.. maybe restart ur diamond also
same problem here also
epiphone said:
Have Windows XP SP3 and Microsoft ActiveSync 4.5 installed.
Problem is that the ActiveSync will not connect to the Diamond via USB. These are the symptoms on connecting the USB cable:-
1) The "Connect to PC" window pops up on the Diamond, asking whether I would like to ActiveSync (sync with Outlook) or Disk Drive.
2) I choose either one and Diamond pops a dialog to declare that the device is connected.
3) ActiveSync on my pc goes into a "connecting..." attempt, but eventually throws out a "ActiveSync cannot connect to the Windows Mobile powered device" msg.
4) Diamond goes back into its Today screen, nothing happens.
I have tried :
1) disabling/uninstalling my firewall
2) checking/unchecking the Start->Settings->Connection->USB to PC->
"Enable advance network functionality" checkbox
3) Microsoft ActiveSync 4.2
4) a fresh install of windows.
****while I was at this I did manage to get ActiveSync to respond/connect seemingly for a while, during which I recall she popped up a msg saying that since I don't have MS Outlook installed, if I do proceed I can't sync contacts etc. I clicked cancel thinking I should install MS Outlook first since I do want to sync contacts, and I never managed to see this msg again****
Sorry for the lengthy post, appreciate any responses/help from gurus; noob.
Click to expand...
Click to collapse
hello..i have the same problem..regardless of what i try it just wont sync..doesnt even
register ive connected my phone..installed..uninstalled..restarted the lot..so any ideas ?
i'm having similar problem. i'm using win xp sp2 and active sync 4.5. when i plugged my diamond to usb, the pc just showed "usb device not recognized" and it was recognized as "unknown device" in device manager.
i tried to uninstall the "unknown device" and reconnect diamond again. it worked but only once. after disconnect and reconnect again, it failed
i've tried using same cable and port for cruise and everything went smooth. dunno what it is...
replying back to my own thread.... i eventually managed to get it to work simply by changing the USB port I was using, not sure why at all.
I just got my diamond connected to my pc successfully. I simply used another usb cable.
Seems diamond is more sensitive to cable quality than other HTC devices.
HTC Diamond, problems with Windows Vista
I have so much problems syncing the Vista with the HTC Diamond. It took me one whole night and the program shows that it is halfway through the hotsync but nothing else happens. Uninstall and reinstall the Active sync programme on my Vista several times. Finally it works. The next day when I did a hotsync with my office computer nothing happens. After that when I got home Vista does not sync with my Diamond again. I do not know the problem is with Vista or my HTC Diamond... I wasted so much time troubleshooting..
I've found the solution. It had nothing to do with
Vista or with WMDC 6.1 it was a setting on my HTC S710. I removed the
following setting:
Step 1: Press Start
Step 2: Select settings
Step 3: Select (6) Connections
Step 4: Select (0) More
Step 5: Select (1) USB to PC
Changing the type of USB connection your device uses can help with problems
connecting ActiveSync.
Step 6: Disable the option - Enable advanced network functionality
Step 7: Press done 3 times
Step 8: Return to main screen.
Step 9: Uninstall unrecognized USB device in device manager (on PC)
Step 10: reboot Phone and reconnect
Hi, in my case it was the USB cable. I replaced the one I used for all my other WM devices before and now even the Diamond can connect.
Cheers,
Derek.
PS: problem and solution seen on both Vista and XP
Hotas said:
Hi, in my case it was the USB cable. I replaced the one I used for all my other WM devices before and now even the Diamond can connect.
Cheers,
Derek.
PS: problem and solution seen on both Vista and XP
Click to expand...
Click to collapse
Work for me too.
Tnx!
Hmm for those that tried and suddenly u got it once,but after that u disconnect and it disappear dont do anything extra!!!
Cos i got the same problem too! instead try to connect and remove it till u get it to sync again. It takes me the most 2 tries to get it to sync though..but if u try like maybe 5-6 times and it dont work..then i cant help sorry.
Btw i'm on Vista Home Premium 32 Bit.
This was what actually happened...i post this in another forum where people are having problems too.
"Hmm me having problems with syncing HTC diamond just now also. I'm on Vista Home Premium 32-Bit. I downloaded and installed the Window Mobile Device Centre(WMDC) 6.1 as they asked me to. WinXP its AutoSync 4.5. I connect and kind of expected this stupid syncing problems will happen to me like many others..zz.
I keep on trying to play with the checkbox in the USB to PC settings(To go there its Start>Settings>Connection Tab>USB To PC), people were saying if u uncheck the box it will sync already.But now my box is checked and it still can sync
Finally i got really fed up and piss..so i uninstall the stupid WMDC program totally without even plugging out the USB cable from my Diamond.Then i restart my pc, and i went to restore the USB to PC settings to ActiveSync with the tick in the checkbox. When Vista startup, i went for 1 last try haha...i just connect the diamond to my PC via the usb cable,and wow all the drivers start to install...and it sync LOL!!! And i go to control panel and was puzzled when WMDC was there even though i uninstalled it !!
And now its just sometimes i plugin it never detect but if i plug in and out ard 1-2times again it sync! I'm a happy man now"
snufkin said:
I just got my diamond connected to my pc successfully. I simply used another usb cable.
Seems diamond is more sensitive to cable quality than other HTC devices.
Click to expand...
Click to collapse
Yes - that's it.
I had the same problems - ActiveSync worked worser and worser - and last week no synchronisation was possible at all.
ActiveSync doesn't open or when it's opened - the PC-ActiveSync stayed grey...
Now - new Cable - not from HTC - and it works fine from the first time on
epiphone said:
Thanks but doesn't solve my problem, still.
Can I check what does you guys' Diamond show up as under Control Panel->System->Device Manager? If you look under Network Adaptors does it show up? Mine only shows up under Windows CE USB Devices->Pocket PC USB Sync. I recall that it should show up under Newwork Adaptors too?
Click to expand...
Click to collapse
I'm using XP SP3, ActiveSync 4.5.0 and it works fine. Of course after UNticking (disabling) the advanced network functionality. This advanced network functionality is designed for Vista, not for XP&ActiveSync.
Device manager:
In Device Manager I have the device listed with a separate entry directly from the root called "Windows CE USB Devices" and not under Network or other section. The driver provider is Microsoft and driver version is 4.0.4232.0 (06.10.2004). The driver file is wceusbsh.sys.
See the attached files.
I just don't remember from where I downloaded the driver, but for sure I did not used a CD/DVD delivered with Diamond.
issues synchronising
so i'm using activesync 4.5 with XP SP2 (i think) and i cant get my device to synchronise.
i connect it to the computer and it connects perfectly (i can explore the device and install files on it from my comp and all). It then starts trying to sync, however it never does. After an extended period of time it says "waiting for network" and then just stops synchronising - without actaully syncing any of my files! on the device it says "the server could not be reached. This could be caused by temporary network conditions" as the result and gives a support code of 0x80072EFF. it reports nothing ever synced.
It syncs with another computer in the house nicely -the comp is however ancient and we are getting rid of it! I'm sure its just a setting but i cant find it! Anyone?
Cheers guys!
Issue solved!
Not to worry i found the issue!
if this happens to anyone else this is the fix i found
"Fellow frustrated users I have worked out this issue. What happens is if you restore your computer or change files or link to another computer, Activesync creates multiple datasets on the device which must confuse the program.
With the phone disconnected from the computer, open Programs, ActiveSync, Menu, Options. If you use the scroll down bar, you will find all the datasets. I deleted all the datasets and let ActiveSync create a fresh connection."

Activesync over BT

I've spent several hours attempting to get this working, I've even bought two new BT dongles for my computer for testing.
Is it at all possible to get activesync working over BT on the diamond? Can't seem to get the ActiveSync profile offered... Neither on my PC or my phone!
audiophil said:
I've spent several hours attempting to get this working, I've even bought two new BT dongles for my computer for testing.
Is it at all possible to get activesync working over BT on the diamond? Can't seem to get the ActiveSync profile offered... Neither on my PC or my phone!
Click to expand...
Click to collapse
Same happend to me until I found the right settings after that I just get irritated when my cable connection doesn't work, in other words I just use it whitout even nowing what the settings are, maybey I can help you if you tel me your settings and show some screendumps, after that I can show you some screendumps whit a working bluetooth connection.
Ps I am not giving any garanty just want to keep my own bluetooth connection
Willem
It works fine for me with Mobile Device Center. Remember to enable BT connection on desktop Activesync options, or else the profile won't appear when you pair with the phone.
I've never got BT/AS to work either (and I've spent days trying), as you say, I never get offered the AS service.
I did see it *once* on the Diamond when I was trying to connect another service (maybe Obex) but I didn't realise how important that was at the time.
I'm using XP/SP2 with the Toshiba stack but I've tried the BlueSoleil stack also with the same result.
I'm guessing this is a problem with the Diamond as I can happily connect with my Artemis via BT to the same laptop
Mee too, I saw the AS-service ONCE, but never ever again.. .:'( Tried 3 dongles and probably 6 different stack implementations.
I'm using XP as well, are the only success stories related to Vista?
Never seen it.
A bad-developed thing with MS and activesync, too bad.
I don't now how your guys try to connect I just can tell how my connection works flawless.
First of all and most important problem whit me was that I have to use the phone to make the connection and not the pc/notebook offcourse you have to allow active sync to acces your phone, in my case this is is found at file connection and allow conection for a compoort in my case com7, then I switch bluetooth on at my phone (and not try to sync straight away cause this results often in a faillure ) and then connect true bluetooth at my phone using the comand connect true bluetooth at active sync at my phone.
One of the strange things which have to set is "All connections use this connection and there is selected "USB" this maid seems trange but I believe the compoort is a virtual one which is used to connect at USB for that reason you have to add a compoort before making your connection, if done right your Diamond will ask for it as soon as you setup the bluetooth connection, the last thing can be wrong cause I don't remember quite well how I did the setup of that part, just because I never use any other connection anymore seems I mannaged to get it working.
This way I can even use it as a wireless webcam which can make you do funny things, the danger of it is when some good programmer makes a virus which allow to setup that connection remotley, aswell the connection whit pocketcontroller I don't want to think off what would hapen if someone manage to get controll of my phone.
Don't now or this is helpfull if any questions feel free.
Willem
On my diamond the only service I can find on my laptop is:
Serial Port
Wireless Stereo
AS set to use the same port as the incoming port in my bluetooth manager...
If you set COM ports right, you tie Diamond with PC using Diamond's ActiveSync. Start/Programs/ActiveSync, the Menu|Connect via Bluetooth. It should ask you now to make a new connection. Tap yes, it will search for BT devices. Choose your PC. If you did everything all right, now you will be connected.
(this may be obvious but I had some problems at start; I thought you initiate the connection on PC)
kosherpig said:
(this may be obvious but I had some problems at start; I thought you initiate the connection on PC)
Click to expand...
Click to collapse
Yes... But what to do when this fails? Anyone ever encountered the "no activesync profile" problem and actually solved it?
audiophil said:
Yes... But what to do when this fails? Anyone ever encountered the "no activesync profile" problem and actually solved it?
Click to expand...
Click to collapse
I gues if there is no active sync profile yet you have to create one what maid be possible aswell is that your settings under active sync/options at your phone where you must selct the options which you want to be syncted, if nothing is selected there it will make a connection but will not sync.
This worked for me
To Async using MICROSOFT Stack do the following:
a. open Control Panel and open Bluetooth Devices
b. click Add and add your device. go to Options and mark "Allow Bluetooth devices to find this computer" and "Allow Bluetooth Devices to connec to this computer". you can also mark other options as desired.
c. go to COM ports and add an INCOMING port. it will choose a port for you automatically.
d. go to WMDC/Connection Settings and mark "Allow connections to one of the following.." and choose the port you created.
e. go back to Devices and choose your PDA. choose Properties and go to Services. there you should see all services your PDA provides. one of them should be Active Sync Bluetooth Service. mark it and click OK. your comp and PDA should connect and disconnect a few secs later.
f. on your device, open ActiveSync and under Menu choose Connect Via Bluetooth.
I just provide my solution.
I use IVT BlueSoleil to manage my BT dongle. After installed, the BT dongle could be recognized as a COM port on the PC. Check through the PC device manager to know what the port number is, then adapt in Activesync, select "Allow connections to one of the following", select COM7 in my case.
Enable BT on the Diamond to make it visible to PC, after paring the PC with Diamond, Diamond could recognize the PC provides ActiveSync services.
Go to Diamond's ActiveSync, select connect via BT, PC will automatically accept the connection from Diamond.
P.S I am not a native English speaker, I just wonder if I could make you understood.
netmaomao said:
I just provide my solution.
I use IVT BlueSoleil to manage my BT dongle. After installed, the BT dongle could be recognized as a COM port on the PC. Check through the PC device manager to know what the port number is, then adapt in Activesync, select "Allow connections to one of the following", select COM7 in my case.
Enable BT on the Diamond to make it visible to PC, after paring the PC with Diamond, Diamond could recognize the PC provides ActiveSync services.
Go to Diamond's ActiveSync, select connect via BT, PC will automatically accept the connection from Diamond.
P.S I am not a native English speaker, I just wonder if I could make you understood.
Click to expand...
Click to collapse
I think the majority here isn't a native English speaker, this forum isn't a forum about language but about phones and pda's if someone wants to show how good his/here English is they beter look for another forum.
I think this forum is one of a few where the solution which someone offers weights more then the way its sad, unless its offending.
Untill now (I don't now what I am calling over myself now) I never got any critics at my English which is far from perfect the last thing wasn't nescesary to say even a blindone could see it whitout braille.
hays said:
This worked for me
To Async using MICROSOFT Stack do the following:
a. open Control Panel and open Bluetooth Devices
b. click Add and add your device. go to Options and mark "Allow Bluetooth devices to find this computer" and "Allow Bluetooth Devices to connec to this computer". you can also mark other options as desired.
c. go to COM ports and add an INCOMING port. it will choose a port for you automatically.
d. go to WMDC/Connection Settings and mark "Allow connections to one of the following.." and choose the port you created.
e. go back to Devices and choose your PDA. choose Properties and go to Services. there you should see all services your PDA provides. one of them should be Active Sync Bluetooth Service. mark it and click OK. your comp and PDA should connect and disconnect a few secs later.
f. on your device, open ActiveSync and under Menu choose Connect Via Bluetooth.
Click to expand...
Click to collapse
Worked flawlessly for me as well. Thanks.
hays said:
This worked for me
To Async using MICROSOFT Stack do the following:
a. open Control Panel and open Bluetooth Devices
b. click Add and add your device. go to Options and mark "Allow Bluetooth devices to find this computer" and "Allow Bluetooth Devices to connec to this computer". you can also mark other options as desired.
c. go to COM ports and add an INCOMING port. it will choose a port for you automatically.
d. go to WMDC/Connection Settings and mark "Allow connections to one of the following.." and choose the port you created.
e. go back to Devices and choose your PDA. choose Properties and go to Services. there you should see all services your PDA provides. one of them should be Active Sync Bluetooth Service. mark it and click OK. your comp and PDA should connect and disconnect a few secs later.
f. on your device, open ActiveSync and under Menu choose Connect Via Bluetooth.
Click to expand...
Click to collapse
I was able to sync my Diamond using WMDC on vista using these steps, with a few modifications.
I had to leave my WMDC "Connections Settings" pull-down box on "Bluetooth" for it to work for me. I'm using a USB dongle, this may be why.
On step (e), after opening the "Services" tab and unchecking, then rechecking the "Active Sync Bluetooth Service" box and hitting Okay, my device would be listed as "Connected" on the main Devices tab for a few seconds before disconnecting (about 3 seconds). I had to initiate step 4 BEFORE the device disconnected. So basically I had 3 seconds to start the Bluetooth sync to get them talking. Haven't had any problems since!
-Mike
This is what worked for me, when not able to get the active sync profile.
In settings for "USB to PC";
turned off 'enable advanced network functionality'
My PC and my Diamond didnt show me any services. Because of that it says no device is paired when i want to connect, although my PC is paired.
I use XP SP3 and the Windows BT Stack.
xp SP3 is a problem ?
cuz nothing work for me
Doesn't work for me either.
Using Vista64SP2.
It worked before but eventually stopped working now.
I see ActiveSync on the Phone and on the Notebook.
AS tries to establish a connection for some seconds but cant do it.
//edit:
Ooook, after Firmware-Flash of new o2 Germany v2.03.207.2 everything's working again. *strange*

Problem: Windows 7 - "Windows Mobile Device Center <-> X1" over BT

Since I upgraded to Windows 7, I have been having a problem syncing my X1 with Windows Mobile Device Center over BT.
Everything works ok over USB first (Full sync), then I disconnect the cable.
Make BT "discoverable" on both computer and phone.
Open ActiveSync on the phone and choose "Connect via BT"
It says no device available and gives the option to pair with PC.
I do the pairing, both devices say pairing OK.
Then I choose "Connect via BT" again on the phone
The phone displays the usual:
1) Opening port
2) Connecting
3) Authenticated
In the end "Connected" is displayed as status.
With Win XP and ActiveSync 4.5 client that always meant - everything is OK, not so with Win 7.
On the PC:
Windows Mobile Device Center starts displaying "Connecting" (as soon as I press "Connect via Bluetooth" on the phone) and stays like that.
If I open "Bluetooth Devices" in my computer's BT settings and check the properties of "X1" I see that "Activesync" profile is checked.
What else can I do?
Additional info:
PC - Dell E6400 Win7 64bit
X1 ROM Agent_47 Valkyries 3.8.60TR
EDIT:
I got it working:
1) Deleted the relationship in ActiveSync (on X1) and WMDC (on the PC)
2) Deleted pairings form both devices in BT settings
3) Made the USB connection, got it syncing
4) Started the pairing in Activesync on the X1
5) Did not start the actual sync over BT instead restarted both PC and X1
6) After restart started Activesync on X1, it connected to PC and started syncing at last!
I'm still not sure that it will work tomorrow...
EDIT2:
Didn't even work after 5 minutes
Just disconnected and when trying to connect again... not working.
no problem for me on win 7
actually, when I had a problem with syncing over BT on Vista, I moved to Windows 7
You can try to completely remove Sync Center and WMDC or whatever could be removed, download installations from microsoft and try to reinstall. Don't forget to use windows update after reinstall. And remove all settings first, just for sure. Hope this will help you. It helped to me when my X1 suddenly stopped to syncing over BT on Vista.
apolas said:
no problem for me on win 7
actually, when I had a problem with syncing over BT on Vista, I moved to Windows 7
You can try to completely remove Sync Center and WMDC or whatever could be removed, download installations from microsoft and try to reinstall. Don't forget to use windows update after reinstall. And remove all settings first, just for sure. Hope this will help you. It helped to me when my X1 suddenly stopped to syncing over BT on Vista.
Click to expand...
Click to collapse
Could you please post how long it takes on your system from:
Pressing "Connect via Bluetooth" on X1
to
"Connected" displayed in Windows Mobile Device Center?
That is if you start WMDC first and then start connection from X1.
On my system it sometimes takes a very long time and sometimes it's instant. Could be a problem with BT drivers on my Dell.
Draqula said:
Could you please post how long it takes on your system from:
Pressing "Connect via Bluetooth" on X1
to
"Connected" displayed in Windows Mobile Device Center?
That is if you start WMDC first and then start connection from X1.
On my system it sometimes takes a very long time and sometimes it's instant. Could be a problem with BT drivers on my Dell.
Click to expand...
Click to collapse
I've tried 4 times. 3 times it was exactly 30 seconds with unlocking X1, once it was even faster.
I have no problems with vendors BT drivers (ACER) and I had no problems with native Win 7 drivers right after fresh install.
apolas said:
I've tried 4 times. 3 times it was exactly 30 seconds with unlocking X1, once it was even faster.
I have no problems with vendors BT drivers (ACER) and I had no problems with native Win 7 drivers right after fresh install.
Click to expand...
Click to collapse
Thank you!
try changing BT dongle it worked for me.
randolph2000 said:
try changing BT dongle it worked for me.
Click to expand...
Click to collapse
It's a Dell laptop, so BT is integrated.
As for now it has been able to get connected most of the time.
But still is strange, with Win XP Activesync 4.5, when X1 said "Connected" after all the "opening port" etc messages - it really was connected at both ends, now I don't know what the X1 thinks it's "connected" with, cause the PC is still "Connecting"...
Have you reinstalled sync soft on you computer as I told you?
hey guys
i have the same problem buy on vista 32bit i was connecting just fine but now it connects on the x1 side while the WMDC doesn't connect giving me the error sign but the sync center is connected & i can browse my phone even install programs but no syncing i've tried EVERYTHING written in forums reinstalling programs on both sides, updating drivers, removing sd card, disabling firewall & antivirus ( i have norton suite) i don't know what to do???

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