Cannot Hard Reset - Touch Diamond, MDA Compact IV General

I have tried several times to hard reset using proceedure described, but the phone just restarts.
Help!

http://forum.xda-developers.com/showpost.php?p=2480910&postcount=4

Cannot hard reset as shown.
The phone does not show reset message & justs restarts, like a soft reset.

it happened to me also. i thought i can not hardreset but the problem was i was doing it wrong.
my recommendation to you:
try and do it without the back cover. to push the reset you need to enter yr stylus in an angle. that together with the use of the other hand (two fingers) make it hard to hard reset (pun intended). i found that i can do it much easier without the back cover or (also highly recommended for ppl with small hands) ask somebody to help you (three hands method ).
make sure you are pressing the volume down button.
also: keep pressing all three points for 1 sec then first release the reset button and keep the other two pressed for 1 second more before releasing and for god's sake do it over and close to a soft surface..., just in case.

i gave up. my phone is about to snap in half from me holding it down so hard. my hands are ****ing numb. what i think i'm doing is i move either slightly up or down while holding down the enter key and it becomes up or down instead of enter.
i did the settings-clear memory-1234 method but is that really the same as a physical hard reset.

i think i did **** up the phone, the usb connector interferes a little as it goes in the phone and activesync doesn't work anymore.

Try this procedure as another method.
Soft reset and the immediately press the volume down + round center button. Then follow procedure in grey menu to reset device back to manufacture settings. This is the same as a Hard Reset.
Good Luck and try not snap things, especially your device, lol

today's my first day with the phone, i really don't think i should ever try a physical hard reset again if i don't want to break the phone. activesync still works, whew...

mgs333 said:
today's my first day with the phone, i really don't think i should ever try a physical hard reset again if i don't want to break the phone. activesync still works, whew...
Click to expand...
Click to collapse
A Hard Reset doesn't brick the phone....

band27 said:
A Hard Reset doesn't brick the phone....
Click to expand...
Click to collapse
i wasn't talking about bricking the phone, but literally snapping the phone in half or something similar from pushing or bending the phone too hard.
anyway, i had a breakthrough today. previously, i was so intent on keeping the buttons pressed (especially the enter button) that i was pushing incredibly hard on the phone, making me feel like i was bending it too much.
and what was happening was that pushing it hard doesn't really help but rather hurt me because it was either being pushed as up or down (or even left or right) while pushing so hard.
the key for me was before pushing reset, to press it not crazy hard but press in directly straight and move up and down to make sure i'm not pushing up or down, and practice keeping it pressed in straight, then when i'm comfortable with that, (while keeping volume down pressed of course) then press the reset button.
and the grey hard reset screen should come up within a couple of seconds of resetting. so if it doesn't appear within a few seconds, let go of the poor phone and try again. previously, i had no idea how quickly that screen was to appear so i would hold it for 1-2 minutes while the phone was going through its booting process. hopefully this helps save some wear on your hands and fingers.

HTC BA WM 6.5 hard reset
Guys need your help also htc blue angel updated rom to windows mobile 6.5. I cant make a hard reset. wud like to know if there is a program for doin such. or any physical ways of having it done

Japsmate said:
Guys need your help also htc blue angel updated rom to windows mobile 6.5. I cant make a hard reset. wud like to know if there is a program for doin such. or any physical ways of having it done
Click to expand...
Click to collapse
http://forum.xda-developers.com/forumdisplay.php?f=244

Related

Hard Reset - I must be dumb as a stump...

Hello everyone...
I am trying to do a hard reset on my phone, and I press the two soft keys (just to be sure, the ones shown in the Tilt manual on page 19):
http://www.wireless.att.com/support_static_files/manuals/ATT_Tilt.pdf
and I press the reset button on the bottom of the phone.
I then release the reset button. (whilst keeping my fingers firmly on the two soft buttons).
It just does a normal reset!!!
What am I doing wrong?
Never mind. I was fat fingering and had more than just the two soft keys pressed.
Doh!!!
Another way is to run Clear Storage from Settings.
Less acrobatic.
skenobi said:
Another way is to run Clear Storage from Settings.
Less acrobatic.
Click to expand...
Click to collapse
It's the only way I cant get mine to hard reset, I've been trying the other way after every new flash, but I give up after the 5th try.
so maybe my fat fingers are my problem too.
I turned the phone around and used my other hand.
To reset the phone, that is...

Help: Kaiser stuck in some weird RGBW screen... won't boot

Sorry if this has been asked and answered before... a quick search turned up nothing useful - but then I only got this device about a week ago and don't really know what to look for.
I pressed the Soft Reset button with the USB cable attached and the phone seems to have gone into some weird mode and now nothing I do will make it boot.
I'm stuck on a screen with 4 sections, Red, Green, Blue, and White.
The text
KAIS130
SSPL-1.93.0000
CPLD-8
is displayed on the red section, and the letters USB on the white.
I have tried soft reset (always comes back to same screen), hard rest (does nothing), taking the battery out and putting it back. All with and without the cable attached.
Is there anything I can to do restore my device or do I need to return it?
Many thanks for any help.
You may in Bootloader mode. You may have to force a hard reset. I think if you hold the camera button and power button while turning on it should bring it up, but I am not sure on the Kaiser. I am sure someone will post up the exact procedure. I hope everything turns out OK for you.
Kevin
Thanks for the reply... I got the impression that might be the case from a google hit as well. Grrr. I was just trying to cure a 'not syncing' issue.
Alas I can't find anything to make a Hard Reset do anything - I've tried every combo of buttons I can think of, including the one in the manual and the one you just suggested... no dice
Oh well, I guess I have a very expensive paper weight
Press and hold the two action buttons (the - in between red and green buttons) and press reset with the stylus.
keep them pressed for a bit, then release only the reset button
press and hold the two soft key buttons and press reset with the stylus.
keep them pressed for a bit, then release only the reset button
after releasing the reset button hit send ( the green key ) it should show on the screen if you have done it correctly to push the send button to complete the hard reset, if not repeat the process again
if that doesnt work you can always reflash the rom using the original Kaiser rom RUU_Kaiser_HTC_WWE_1.56.405.5_radio_sign_22.45.88. 07_1.27.12.11_Ship.exe
its here http://forum.xda-developers.com/showthread.php?t=331900&highlight=official+kaiser+rom
since its already in the bootloader mode it will be able to be flashed if it wont hard reset
Hmm, nope the Soft+Soft+Reset doesn't do anything other than the normal reset
I think before I try the ROM flash I'd better contact HTC and make sure I'm not voiding my warranty.
It's a shame I'm going to loose the days work
thanks for the help folks.

Help please! Can't hard reset dead phone

I installed the official WM 6.1 update on my Kaiser, and now it won't boot - it just hangs on the HTC splash screen. The bigger problem is that hard reset doesn't seem to work - I press and hold the 2 soft keys, press the reset button, and then it just does a soft resetback to the splash screen.
Can anyone help? Please?
omk298 said:
I installed the official WM 6.1 update on my Kaiser, and now it won't boot - it just hangs on the HTC splash screen. The bigger problem is that hard reset doesn't seem to work - I press and hold the 2 soft keys, press the reset button, and then it just does a soft resetback to the splash screen.
Can anyone help? Please?
Click to expand...
Click to collapse
thats because you are not properly pressing the two soft screens. Do you have big figures? if so you might be hitting the keys next to them accidently and the phone just soft resets when you put style in to hole.
Make sure you don't touch the other keys except the 2 soft keys together at same time and while keeping them depressed insert stylus and than keep this for a second and the restore will come up.
p.s. use chop sticks or something else or grow your nails a little lol so you can press the keys easily
Also make sure the USB cable is not plugged in as the phone will NOT hard reset if it is.
Thanks for the ideas guys, but still no luck. Fairly sure I was pressing the buttons right anyway, but I've tried with a couple of pens, and no USB cable in sight, and it's not done anything different. Any other suggestions?
Will the phone go into the bootloader (hold Camera button while soft reseting)? If so, then just flash a different ROM.
Thank you, that's sorted it!
Good to hear that worked. There have been some isolated reports on the site regarding certain OEM ROMs preventing the traditional hard reset from working. Look like you found one of them!

Problem: Issue of trying to do hardreset on ATT TILT

I messed around with the phone (ATT TILT with stocked ROM) tonight. After installed a 3rd party app and it booted itself (seemed like a normal procedure). However, it just hangs on the Windows logo screen and it never gets to the Today screen.
I tried to perform a hardreset by holding both soft-keys and hit the reset button; it just does not work.
I have tried more than 20 times and no luck.
I am not sure what to do about it. Would I be able to flash the fresh ROM (stocked) and bring the phone back to live?
thanks in advance.
If you device is not CID unlocked (i.e. no HardSPL) then you'll have to flash a carrier ROM. You should be able to do this from the Bootloaded screen. i.e. Hold Down Camera and Reset. Once at the tri-colour screen just run the RUU program.
Also, with hard reset the steps I take are: hold down left and right softkeys (above IE and messaging button) for a second or two and then press and hold reset with the stylus until the message appears. Then press Green to hard reset.
HTH
Ta
Dave
Try Try Again
plchan said:
I messed around with the phone (ATT TILT with stocked ROM) tonight. After installed a 3rd party app and it booted itself (seemed like a normal procedure). However, it just hangs on the Windows logo screen and it never gets to the Today screen.
I tried to perform a hardreset by holding both soft-keys and hit the reset button; it just does not work.
I have tried more than 20 times and no luck.
I am not sure what to do about it. Would I be able to flash the fresh ROM (stocked) and bring the phone back to live?
thanks in advance.
Click to expand...
Click to collapse
The hard reset is notoriously hard to do, especially with big fat (muscular ) fingers. I use two pencils or chop sticks. Make sure that both soft keys are held down at the same time firmly, then do the soft reset . If you do it right a white screen with a warning should pop up telling you to press send to proceed. If this window doesn't pop up let go regroup and try again.
It always takes me several times to get a good press on those soft keys.
a little off topic...
The hard reset is notoriously hard to do, especially with big fat (muscular ) fingers. I use two pencils or chop sticks. Make sure that both soft keys are held down at the same time firmly, then do the soft reset . If you do it right a white screen with a warning should pop up telling you to press send to proceed. If this window doesn't pop up let go regroup and try again.
It always takes me several times to get a good press on those soft keys.
Click to expand...
Click to collapse
@denco7 isn't start>settings>system>Clear Storage the same as doing a hard reset?? If not, what's the difference between the two methods (just curious)... This is much easier than the usual method...
The Reaper said:
@denco7 isn't start>settings>system>Clear Storage the same as doing a hard reset?? If not, what's the difference between the two methods (just curious)... This is much easier than the usual method...
Click to expand...
Click to collapse
They are more or less the same. I have searched for the differences before, I found a few threads discussing it, but I don't think anything conrete was discovered.
The OP cannot get into Win Mo however, thats the problem
Ta
Dave
The Reaper said:
@denco7 isn't start>settings>system>Clear Storage the same as doing a hard reset?? If not, what's the difference between the two methods (just curious)... This is much easier than the usual method...
Click to expand...
Click to collapse
It is the same, but in order to do a clear storage, you have to be able to access your settings menu, he cannot
DaveShaw said:
They are more or less the same. I have searched for the differences before, I found a few threads discussing it, but I don't think anything conrete was discovered.
The OP cannot get into Win Mo however, thats the problem
Ta
Dave
Click to expand...
Click to collapse
Thx.. got that..just wanted the difference, if any, that's why it was "a little off topic.."

Hard reset after flashing

So I don't know about everyone else, but I find it a pain in the ars to perform the hard reset procedure.
My question: Would the Clear Storage function be just as good after flashing?
GiODi said:
So I don't know about everyone else, but I find it a pain in the ars to perform the hard reset procedure.
My question: Would the Clear Storage function be just as good after flashing?
Click to expand...
Click to collapse
Yes. Clear Storage is a software app that helps you perform a hard reset. the ROM flash process, by default, performs a hard reset when it overwrites your firmware. the hard reset/Clear Storage that is recommended after just insures that any dirty data that may have gotten left behind is dealt with. That gives your device the best chance to function as error free as possible.
Hope that helps!
OH No! You should NEVER hard reset after you flash.
If you do it will make your phone clear any remaining data and keep to memory clean for your set-up install process. Plus it will make your phone run better. And no one wants that.
</sarcasm>
Honestly though, whether its psychosomatic or not, I believe my phone works better if I hard reset.
hard resets are for losers!
ziddey said:
hard resets are for losers!
Click to expand...
Click to collapse
Better to be loser with working phone than king-of-own-ass with half-brick
I have never...ever...been able to hard reset using the 2 soft keys and the soft reset button.
definietly i agree my phone works better if I hard reset after flashings
JimmyMcGee said:
OH No! You should NEVER hard reset after you flash.
If you do it will make your phone clear any remaining data and keep to memory clean for your set-up install process. Plus it will make your phone run better. And no one wants that.
</sarcasm>
Honestly though, whether its psychosomatic or not, I believe my phone works better if I hard reset.
Click to expand...
Click to collapse
gabriel31337 said:
Better to be loser with working phone than king-of-own-ass with half-brick
Click to expand...
Click to collapse
lol I was joking. sheesh
MrEous said:
I have never...ever...been able to hard reset using the 2 soft keys and the soft reset button.
Click to expand...
Click to collapse
Works with my Kaiser, but never on my Tilt...
​
ziddey said:
hard resets are for losers!
Click to expand...
Click to collapse
i think that you are able to give a better answer to someone who had the courage to ask something...
we don't help anyone with such these answers
friendly Dimitris
You guys have to keep your hands on the two soft keys for good. I use my left hand (index and middle fingers) to press them and in my right hand to reset until i get the white screen to hard reset.
kareem9nba said:
You guys have to keep your hands on the two soft keys for good. I use my left hand (index and middle fingers) to press them and in my right hand to reset until i get the white screen to hard reset.
Click to expand...
Click to collapse
Make sure you don't have the USB cable in and if you have fat fingers try using chopsticks instead.
JimmyMcGee said:
Make sure you don't have the USB cable in and if you have fat fingers try using chopsticks instead.
Click to expand...
Click to collapse
I can't manage to pickup a 20oz steak with chopsticks (even if I stab it)! What makes you think I could use them for hard resetting my Tilt?
I ALWAYS hard reset and contrary to my post/member date, I've flashed quite a few ROM's. My problem is that I remember to do the hard reset after I've gotten about 1/4 way through getting the device set up after a fresh ROM update.
Tilt user
No cable plugged in
No fat fingering the keys
Used 2 pens to firmly hold down the soft keys then hold soft reset with stylus.
Never works.
MrEous said:
Tilt user
No cable plugged in
No fat fingering the keys
Used 2 pens to firmly hold down the soft keys then hold soft reset with stylus.
Never works.
Click to expand...
Click to collapse
Another Tilt User,
No cable plugged in
No fat fingering the keys around two softkeys,
With device turned on, used 2 fingers to firmly hold down the softkeys then press soft reset with stylus, the keypad flashed after 2 seconds, it works every time.
OK Then. My Tilt, I Hard Reset ALL the TIME.
Press the Soft Keys Down. Feel and look to make sure that's all you have pressed down. Then Press your Stylus in and hold for 10 seconds or the screen turns Grey. Which ever in last.
NotATreoFan said:
I can't manage to pickup a 20oz steak with chopsticks (even if I stab it)! What makes you think I could use them for hard resetting my Tilt?
Click to expand...
Click to collapse
Wait Chopsticks are for eating? I couldn't wait that long for the food to reach my mouth.
maybe you guys arent holding in the reset button long enough? doesn't it take 5-10 seconds for it to give you the hard reset screen? it does for me. ?!?!
20oz with chopsticks? bring it.
tkalli said:
Works with my Kaiser, but never on my Tilt...
​
Click to expand...
Click to collapse
Hard reset works on my tilt fine. YOU ARE PRESSING THE CORRECT SOFTKEYS RIGHT????? ( its NOT the red and green buttons...as explained many many many times here ) its the 2 buttons on the INNER keypad above the IE smbol and above the Mail symbol...... give that a shot.... I set my tilt n a table, use 2 fingers to hold down the keys and palm the phone to hold it in place as i push in the reset button...works 100% of the time ... just did it 10 times in a row for the heck of it
First of all.. thanks for the replies.
I am familiar on how to do it, but it just doesn't work well for me. I would say it takes me about 6.7 min's on average to get the stupid thing to hard reset.

Categories

Resources