I bought my quad-band Diamond last week and so far just love it! With the only exception it a perfect phone. I use it with T-Mobile US.
The issue(s) I'm having (there are two actually) is that occasionally when I answer a call or call someone they cannot hear me but I hear them. This is only fixed by soft resetting the phone.
The other issue is that it is missing calls and having SMS sending issues. In the 3 days I'm using the Diamond I've got 4 voice messages without phone ringing. And once I called myself from land line and got voice mail and my phone didn't even ring.
From my Hermes and Kaiser experience I know these are most likely radio issues. But that would require to HardSPL the phone and doesn't guarantee to resolve the problem. I still have a week to return the phone and I don't want to keep it if I have to re-flash it every few days trying to find a good radio. And even if I were to go and try another radio - there are only 2 of them out there - the .05 which I have and the .06 which is my understanding is not recommended.
Anyone else is experiencing this?
Any advice?
Thank you!
ROM version: 1.93.456.2 WWE
ROM date: 07/10/08
Radio version: 1.00.25.05
Bump!
Anyone else is experiencing this?
Any advice?
Thank you!
I got the same setup as you but unbranded rom as i have a htc unit rather than a network provided one - no issues here
mine has been hard-spld
I know the reason
Look at my post
http://forum.xda-developers.com/showthread.php?t=414606
Thank you.
This might explain why they can not hear me on the other side. I will make sure and check that next time this happens.
Although this doesn't explain the missed calls when the phone never rings...
Related
When making phone calls, the Kaiser sometimes drops the call. This is what happens:
I stop hearing the person at the other end of the line BUT the call isn't dropped yet. For about 6-8 seconds the time counter continues. After that the phone 'finally' drops the call and I hear the 'dropped call' sound.
I can't find any pattern. Sometimes he drops the call after a minute, sometimes after 18 minutes. Here's some extra information (might not be relevant):
My provider uses the 1800Mhz band, while most people I calll use the 900Mhz band.
When checking my voicemail the calls never drop. I haven't checked yet if calling to people that use the same provider cause the phone to drop calls
I don't use bluetooth, but have the fix installed anyway
My provider only supports EDGE but I don't use that
Dropped calls have nothing to do with reception or battery. When having full reception the calls still drop
I already tried manually selecting the network, network type and band, but nothing helps.
I'm using the original ROM with my Kaiser:
ROM: 1.56.405.5
Radio: 1.27.12.32
Protocol: 22.45.88.07W
Any ideas? thx
Possible fix
In an effort to solve the problems myself, I updated the radio (didn't want to do it at first because of possible warranty issues).
I used Radio 1.27.12.17 for a few days, but my Kaiser kept dropping calls.
Now I'm using Radio 1.27.15.32 and up until now I haven't had a single dropped call.
So all I can recommend is upgrading to this Radio ROM (1.27.15.32) when having the same problems.
Check this thread for more info:
http://forum.xda-developers.com/showthread.php?t=361727
Broke again...
I have been using Radio ROM 1.27.15.32 for some 20 days now, without any issues.
But since Thursdaynight (14/02) all of a sudden my Kaiser started dropping calls again.
I have no idea why. I will be trying other ROMs again.
Any ideas? thx
i guess this is a hardware issue since i tried 3 different radios including a 6.1 wm radio and the issue still remains
i tried
1.27.12.17
1.27.15.32
1.64.08.21
Have you guys tried completely disabling data? (just for testing)
Ever since I have my Kaiser, data connections have been disabled using Kaisertweak (Great tool btw, thx).
But I just don't get it; why is this issue all of a sudden reappearing? I haven't changed any software or settings.
And if it where a hardware issue, then why resurface after a few weeks?
So many questions...
Thx anyway
Have u ever solved this issue? I am exchanging my S620 Dash for a Kaiser with similar problem in 5hrs time and I would like to know if I can solve the problem on the Kaiser.
Hey all,
I've had a problem a couple of times where the person on the other end of the phone couldn't hear me, but I could hear them. This has happened twice, and on two different radios so not sure if that's the problem. I've using Dutty's latest (Apr 16 version) ROM.
The first time it happened was when I was receiving a call. This was using the Niki radio.
I'm now on radio 1.64.08.21 and the problem happened when I was making a call. There was a loud sound (that almost sounded like a dial-up modem) when the person picked up the phone and then they couldn't hear me.
Anyone else have this problem, or know what is causing it and how to fix it? Thanks.
mikeveli20 said:
Hey all,
I've had a problem a couple of times where the person on the other end of the phone couldn't hear me, but I could hear them. This has happened twice, and on two different radios so not sure if that's the problem. I've using Dutty's latest (Apr 16 version) ROM.
The first time it happened was when I was receiving a call. This was using the Niki radio.
I'm now on radio 1.64.08.21 and the problem happened when I was making a call. There was a loud sound (that almost sounded like a dial-up modem) when the person picked up the phone and then they couldn't hear me.
Anyone else have this problem, or know what is causing it and how to fix it? Thanks.
Click to expand...
Click to collapse
I had that happen to me when the other person couldnt hear me, or weird background noise would occur. I experimented with different radios until I found one that worked. To me, it sounds like you may need to experiment with different radios until you find one that works. I also know it may be a regional issue for you as well. Some in your area may be able to use a particular radio and others in your area may need to use another. So try another Niki or Polaris radio. That may resolve the bad reception you're having. Hopes this helps.
Okies, I'm posting this here because I'm not exactly sure what the issue is.
I have been have issues with my cellular radio shutting off and not restarting. For example If i go more than like 3 hours without making or receiving a call it does not receive calls at all until I make a call (which I believe resets the radio?) So no missed calls, just no calls altogether. This seems to be a recent occurrence, ever since I flashed to TTrans Open Touch 3.0, I have since then tried 4.0 and am still having the same issue. I will be reverting to the original ROM tonight but would rather stay with my current one. Any help is greatly appreciated.
*I can spell really I can intermittent*
try using a different radio rom and seeing if that works.
fzzyrn said:
try using a different radio rom and seeing if that works.
Click to expand...
Click to collapse
Bumped my radio up to 03.18.90.
*crosses fingers*
I have a wierd problem with my tytn II and am wondering if anyone else has had it too.
Basically the person im speaking to sometimes hears my voice like im really distant. I can hear the other person fine.
its intermitant and happens when the call is long or short.
Im on orange and have had the phone replaced three times in the month ive had it. But each time I have had reports of my voice sounding distant.
Throughout the duration of the call my voice will change from normal to distant then back to normal.
Any suggestions/advice is much appreciated
It could be the SIM or it could be that you have a bad radio. Try changing the radio first since that's doable right now.
Do you mean the radio rom version?
sorry, Im pretty new to all this.
Thanks for the quick reply.
kareem9nba said:
It could be the SIM or it could be that you have a bad radio. Try changing the radio first since that's doable right now.
Click to expand...
Click to collapse
I agree. Your first and best course of action right now would be to try a new radio. The radio controls everything to do with your phone calls. Read about ROM upgrading in the wiki for more info on this.
Hi
I was wondering if anyone has encountered the following problem...
When I make a call or receive a call the person on the other end of the conversation says that I sound really quiet and that they can barely hear me. I have tested this myself and found the audibility very poor.
I've a Eurpoean model, operating on the o2 network in Ireland
Please don't flame me and tell me I should have searched as I have read the other thread on "call voice quality issues" and this is a seperate issue as in that thread they claim that they sound robotic to the other person whereas I sound fine but just barely audible
Any help would be greatly appreciated as it is a major issue with the phone.
Also please ignore my signature as I haven't had a chance to update it and I've a very poor internet connection at the moment so I can't do it right now
Thanks
Hi,
I'm also using the Diamond on O2 in Ireland and I've not experienced that issue. People seem to be able to hear me fine.
Could be a firmware issue. My stock ROM was some old ME firmware but I've since flashed to 1.93.401.2 WWE. Works very well in all respects, and you never know it could help with your volume problem.
Hi thanks very much for the reply
Hoped someone else from Ireland would see my post
What radio are you using and what SPL?
Where did you find the ROM & radio? I searched for the ROM reference you gave in your last post but it showed up nothing. I'm probably not searching correctly though. I want to make sure I flash an identical version to yourself to ensure I have a successful resolution to this problem cos its driving me mad at the moment
Thanks
Hey, sorry for taking so long to reply.
I upgraded to [ROM][WWE]HTC_Europe_1.93.401.2_Radio_Signed_Diamond_52.29.2 5.12_1.00.25.05_Ship (post is here) after first flashing my Diamond with Unsigned-Hard-SPL-Diamond-OliNex from here.
Having done that, my radio is at 1.00.25.05 and the ROM version is 1.93.401.2 WWE. After putting on the HardSPL, I flashed the actual ROM but I didn't take any extra steps to upgrade the radio. Seems like it was included in the ROM update I downloaded. I see tutorials around the place for flashing a different radio, but that didn't seem necessary in my case.
I should also mention that my Diamond is DIAM100 (reset whilst holding the Volume Down key to check if yours is a DIAM100 too) as I think there are issues using certain SPLs with different DIAM versions.
Having done this upgrade, Opera is much faster and more stable, TouchFLO is very fast and smooth and everything is generally hunky dorey. The Diamond goes together pretty well with O2 Billpay and the 250mb data add on. I don't understand this iPhone hysteria where people are thrilled to have an 18 month contract for at least 45 quid a month. Go Diamond go.
thanks a million for your reply
After spending most of the day reading I managed to get the problem solved by installing hard SPL and updating the radio... I'm not sure how it fixed it but it did so I'm happy
I'm on o2 prepay... unlimited texts to any network is very appealing... would love a data package but don't want to be tied to a contract
thanks again
Good stuff.
Would still recommend upgrading the main ROM aswell though, its much more stable and smooth than the stock ROM.
Adios
Dave
I had the same complaint. Everytime I talked to someone, they complained about the quality of my phone call.
I called HTC and they said when the new ROM came out, it would help. It had something to do with the lack of 3G or another band.... I can't remember which band but the point is, for us, in the US, the choice of bands was the problem.
Now that I've updated my ROM, I've had no issues.
Mark
I have this issue. I hear the calls loud and clear but the person on the other end claims they can hardly hear me.
I'm using ROM 1.93.456.2 WWE from 7/10/08
Radio 1.00.25.05
Any recommendations on what to do?
Thanks
hi
in my case it was my microphone that was broken on the phone
i returned the phone to HTC to repair it and since I got it back its working perfectly
The way to check if the microphone is not working is to record yourself talking using the voice recorder. That will tell you if it's the microphone or not
Thanks. I checked and, although it isn't going to win any sound quality awards, I don't believe it's broken.
I'll maybe compare it to my Touch and see if there is an obvious difference before proceeding.
Hopefully it can be corrected in a software change...
I think I have the same problem. I posted it on the "Support Centre" thread.
My Diamond was working fine, I did some ROM updates with no problem. One day my wife started complaining that she could barely hear me. That was the case with everybody else. I could hear them perfectly but my voice was too low for them. Checked the volume and restared the Phone with no results. After a lot of random testing the phone came back to normal. This problem happened again a few days later and I noticed that people could her me fine when i was using the stero phones, but could barely hear me through the embedded mic on the Phone. This time only a hard reset was able to bring the phone back to normal.
Now things are worse! After a hard reset or a new ROM update the phone works fine for a few hours than the problem starts and nothing can bring it back to normal (only a hard reset).
I dont think it is a hardware problem because the phone works after the hard reset, but I tested some different ROMs an the problem persisted.
At the moment I am downloading other ROMs and RADIOs to see if it does any good. If someone has any idea I would love to hear it!
Thanks in advance.
@ Maddog
That sounds exactly the same as the way my problem progressed
I tried numerous radio's & rom's to try solve the problem and immediately after installing a new rom or radio the microphone worked (therefore i assumed it was a rom/radio issue) but like you it stopped working soon afterwards
Eventually no matter what rom I installed no one could hear me on the other end of the call and after ringing HTC they told me it must be the microphone. I sent it back and they fixed if for free. Must say I was impressed with their service
Thanks Lassykk,
Not a good news for me as my cell is from europe and I live in Brazil... well, I think I am going to buy a Jawbone2 Bluetooth headset and will try to live with the problem untill I travel back to europe on the end of the year.
Thanks.
I live in ireland and my nearest repair centre is in the UK. They were happy for me to send to the UK and they fixed it and sent it back to me with minimal fuss.
I assume you could send it to your nearest repair centre. Might be worth looking into it. You need proof of purchase though if you bought it off ebay or somewhere you didn't get a receipt
Hope this helps