Ring problem on Diamond - Touch Diamond, MDA Compact IV General

I've having problems since i've bought my diamond. It's suddenly stops ringing and starts only vibrating when i have an incomming call, without sounds. When it happens I have to make a soft reset to it become normal again; but the same problem occours many times in a day! I tried to play music when it occours, and the speaker works normally. All volume (ring and system) are in the maximum. Every day i loose many calls because of this problem. I have already updated the rom version with the one provided by HTC hong kong, but the problem continue. I have a ring delay problem too; it rings on the 3rd time, after the lights flashes. Can anybody help me?
Please.
HTC Touch diamond P3700
Rom Version: 1.93.831.1 WWE
Rom date: 07/18/08
Radio Version: 1.20 OliNex

same problem
i have the excact same problem as you, so someone please respond

same problem

me too, absolutely no ring even after reset !!!

probably a stupid question, but have you got the profile set to automatic?
if so, it will go to silent whenever there is an appointment in your calendar.
If not, then ignore me, it was just an idea...

The profile is set to normal. I forgot to mention this. I would not ask a stupid question like that. Thanks anyway.

i have the same problem. during the day, i must restart my divece, once or twice, because my ring disapear. the microphne too, i don t hear the other person that calls me.today i went to my mobile service provider and i changed my SIM, but the problem is sthe same. i have 1.93 ROM, not cooked, is the default one. when i bought my diamond, the problem exist, when i update for the first time with the previous of 1.93 ROM, the problem wasn t.my phone was work divine.now, with 1.93, the NOT RINGING is backpls hlp me.thnx

Why don't you try a hard reset I am sure the problem will go away....

try the original rom from the htc
try to put the original htc rom 1.93 wwe and it will be work
rickturatti said:
I've having problems since i've bought my diamond. It's suddenly stops ringing and starts only vibrating when i have an incomming call, without sounds. When it happens I have to make a soft reset to it become normal again; but the same problem occours many times in a day! I tried to play music when it occours, and the speaker works normally. All volume (ring and system) are in the maximum. Every day i loose many calls because of this problem. I have already updated the rom version with the one provided by HTC hong kong, but the problem continue. I have a ring delay problem too; it rings on the 3rd time, after the lights flashes. Can anybody help me?
Please.
HTC Touch diamond P3700
Rom Version: 1.93.831.1 WWE
Rom date: 07/18/08
Radio Version: 1.20 OliNex
Click to expand...
Click to collapse

I have this problem but ONLY after listening to music over a bluetooth headset.

I know this maye sound silly, but when you test your phone to make sure it is going to ring, make sure the volume (buttons of side of the phone) is up full.
A few times I have been in 'normal' made, but the phone only vibrates - this is because I have somehow lowered the volume by pressing the side keys.
May save a a few blushes, you never know!

Help
Please guys, help us solve this problem. I dont know what to do anymore, and it is driving me crazy.
Thanks.

I noticed this behaviour on my Diamond last week. Not sure if it is related but I had similar problems on my old Trinity. When switching between vibrate/silent and normal sound profile Windows would not always register this correctly. Further investigation revealed the the system volume was being updated but the phone/ringer volume stayed at silent. Do you often switch between Silent and Normal?
Never got to the bottom of this on Trinity, although it did improve (happened less often) after I flashed WM6.1 over the original WM5. As there seams to be a silimar issue on Diamond I would guess that its either a WM6.1 problem or something to do with the way that HTC's profile switcher interacts with the OS.
Only thing I can suggest as that next time it happens you check the ringer volume either using the Sounds setting (Settings tab on TouchFlo) if its set to 0% then it may be the same thing.

rickturatti said:
I've having problems since i've bought my diamond. It's suddenly stops ringing and starts only vibrating when i have an incomming call, without sounds. When it happens I have to make a soft reset to it become normal again; but the same problem occours many times in a day! I tried to play music when it occours, and the speaker works normally. All volume (ring and system) are in the maximum. Every day i loose many calls because of this problem. I have already updated the rom version with the one provided by HTC hong kong, but the problem continue. I have a ring delay problem too; it rings on the 3rd time, after the lights flashes. Can anybody help me?
Please.
HTC Touch diamond P3700
Rom Version: 1.93.831.1 WWE
Rom date: 07/18/08
Radio Version: 1.20 OliNex
Click to expand...
Click to collapse
do you have sound setting on ring THEN vibrate? also to fix your ring lag, try diamond tweak. there is a ring without delay tweak in there.

I have the same problem. I'm on 1.37 ROM - I only noticed it recently. All other sounds play fine, and the speaker volume is correct and it's not on silent or vibrate.
Phone setting is Ring AND vibrate, but trying Ring only doesn't work either.
I'm disappointed with this phone performance though think it's the Touch Flo. I tried a 1.93 but they took out the transitions - no idea if the ring worked then or not - but it was no faster IMO.
For god's sake a phone which never rings is bloody ridiculous!
I wish I kept on the original Orange UK ROM verison....
I like the idea of a hard reset - but have zero confidence it will work. I do know it will take 30 minutes minimum to set up push mail, apps and all the other stuff again.....

I have a similar problem, posted it HERE
Sounds don't work (ring tones and MP3s), I can't hear my dialog partner and they can't hear me. It's very odd. Only switching off the phone helps. I'm very disappointed with the phone's performance.

This issue has been reported before on the Tytn II (running WM6 and WM6.1) so its not a TouchFlo problem - if you search you will see instances of it cropping up all over the place but no 'official' response from anyone or indeed any sure fire fix to stop it happening.
In some instances people are attributing it to using a Bluetooth headset; on others, bluetooth has not been used at all and it has still happened. One of our managers at work had the problem on 3 successive MDA Vario III's (Tytn II) and then has had it again on a Compact IV, all running the stock ROM.
I would suggest it is an issue inherent in Windows Mobile, although it cannot be ruled out that its only in HTC's implementation as I have not heard of it happening on other WM devices. And it is highly intermittant - it would seem that if you have a device susceptible to it, then it will happen no matter what. If you don't, then it probably won't happen ever. So that, in itself, could point to a build/hardware fault affecting certain batches of devices.
I think if you experience this issue AT ALL, then you should return your device under the warranty and demand a replacement, and keep doing so until you get a good one. Until HTC admits there is a problem and does something specifically to resolve it, this is possibly the only option and might actually force them to do something if so many devices are being returned.
By the way, posts suggesting that it might be due to the user having inadvertantly lowered the volume don't help - while peoples input is encouraged, input like that highlights that you have been lucky enough to not suffer the problem. If you had, you would know that it is utterly independent of what the volume level is set to.

captainsensible2002 said:
This issue has been reported before on the Tytn II (running WM6 and WM6.1) so its not a TouchFlo problem - if you search you will see instances of it cropping up all over the place but no 'official' response from anyone or indeed any sure fire fix to stop it happening.
In some instances people are attributing it to using a Bluetooth headset; on others, bluetooth has not been used at all and it has still happened. One of our managers at work had the problem on 3 successive MDA Vario III's (Tytn II) and then has had it again on a Compact IV, all running the stock ROM.
I would suggest it is an issue inherent in Windows Mobile, although it cannot be ruled out that its only in HTC's implementation as I have not heard of it happening on other WM devices. And it is highly intermittant - it would seem that if you have a device susceptible to it, then it will happen no matter what. If you don't, then it probably won't happen ever. So that, in itself, could point to a build/hardware fault affecting certain batches of devices.
I think if you experience this issue AT ALL, then you should return your device under the warranty and demand a replacement, and keep doing so until you get a good one. Until HTC admits there is a problem and does something specifically to resolve it, this is possibly the only option and might actually force them to do something if so many devices are being returned.
By the way, posts suggesting that it might be due to the user having inadvertantly lowered the volume don't help - while peoples input is encouraged, input like that highlights that you have been lucky enough to not suffer the problem. If you had, you would know that it is utterly independent of what the volume level is set to.
Click to expand...
Click to collapse
Thanks for the advice, but I must go on searching for other solutions; because I bought it in UK and I live in Brazil. That's my problem. It must have other solution.

Nothing to do with the volume
Blazeitup123 said:
do you have sound setting on ring THEN vibrate? also to fix your ring lag, try diamond tweak. there is a ring without delay tweak in there.
Click to expand...
Click to collapse
The ring is set Ring AND vibrate. The problem have nothing to do with witch volume the sound is set or the profile. And I rarely set the fone to vibrate only.

oh f**king great! I hadn't realised this was an issue and have not only unlocked my ROM but also flashed to a new ROM from the original!
Does anyone in the UK have an experience of returning a handset on Orange where this happened?
I can't find a UK Orange Diamond ROM anywhere but have flashed the OliNex Radio back to a stock HTC one......

Related

no sound when making a call

I am having a major problem making calls on this phone. when I dial a number there is no sound from the speaker at all. I can't even hear the phone ringing unless I put the phone into speaker mode. However the phone wrks fine for incoming calls
Am I missing something obvious here in the settings or is it more likely to be something wrong with the phone.
I had the same problem. For me hard reset solved it.
Just tried the hard reset the speaker is still not working.
To be honest when I first got the phone I had the same problem but assumed I was doing something wrong. I put the sim back in yesterday and it was working fine. Today the problem seems to have come back, so looks like it must be a hardware problem.
Anyone else with a similar problem.
Update - Speaker is now not working on incoming calls either.
Time to return for a new one i think
I agree. The speaker might have dodgy wiring.
Looks like its going back tomorrow. However from speeking to the guy at expansys today it doesn't look like there is'nt any stock left.
You could keep it for a while, then send it back when stock is due, I suppose. The new stock should have the improved ROM!
Sound
angus99 said:
I am having a major problem making calls on this phone. when I dial a number there is no sound from the speaker at all. I can't even hear the phone ringing unless I put the phone into speaker mode. However the phone wrks fine for incoming calls
Am I missing something obvious here in the settings or is it more likely to be something wrong with the phone.
Click to expand...
Click to collapse
There are 2 sound controls . One for the system and one for the phone. Look at the arrow on top.......
Just recieved my replacement unit from Expansys. First thing I noticed is that on intial boot up the location was already set to london, the manuals are also european. Does this mean I now have a full UK release model rather than the original Hong Kong one. If so then I guess this is a bit of a bonus and makes up for getting a faulty handset in the first place.
Any other differences between the Hong Kong version and the UK version that I can check to confirm this?
I ourchased mine from expansys on 17/6/08 (i.e. it left them on the 17th) mine appears to have the newer European ROM, location was set to London etc. but the charger block came with an adapter to fit UK power sockets which makes me think mine is still an import.
However, I was able to register it on the HTC UK Website which tells me that my warranty runs from 5/30/2008 ~ 8/30/2009 - the site is also offering me downloads for the device (currently sprite back up and a hotfix for a charging problem)
angus99 said:
Just recieved my replacement unit from Expansys. First thing I noticed is that on intial boot up the location was already set to london, the manuals are also european. Does this mean I now have a full UK release model rather than the original Hong Kong one. If so then I guess this is a bit of a bonus and makes up for getting a faulty handset in the first place.
Any other differences between the Hong Kong version and the UK version that I can check to confirm this?
Click to expand...
Click to collapse
You can check what rom version it is...as far as i know, the new uk models have a rom version of 1.37. So if yours has that then its the uk spec Diamond.
I have similar problems. After some random period of time, the whole phone goes completely mute. I can't hear anything,not even the dialing tone when making a call which is incredibly frustrating. I don't get notification sounds either,nothing. If I go to the ringtone options and try to play any ringtone I get an error message, that the file cannot be found or is corrupted.
The problem only goes away when I restart the phone,but comes back after one phonecall.
I've only had this phone for 3days, and this is my first wm-phone. I haven't installed any software yet.
guess im not the only one. no ringtone, no sms alert, no alarm sound, cannot hear person on the phone. problem is its so random can be working one minute, then all i need to do is adjust the volume and then its gone, or just sitting there working and then i receive a call and all of a sudden i can't hear anyone. i can live with a laggy TF3D interface but this renders the phone useless
People still expiriencing this like I am? I was watchin an divx-encoded avi yesterday after a softreset to enable sounds. Movie played fine for 10minutes, but after I had to pause it for a few seconds the sounds were gone again. Incredibly frustrating.
UK Rom here and also experiencing random issues with volume and notifications. Poor testing from HTC IMHO.
UK rom here as well and as far as i can see, im not suffering from any of those problems you guys are having.
To me it seems like you got dodgy phones...id get them replaced or fixed asap. I wouldnt live with a phone that acts like yours above.
Same issue here. But if this is really the case. Why does it work after a softreset then?
I believe more it's a softwarebug in the radiorom.
Any updates here?
Same here....Problem started today.
Speaker is working fine; I hear my ringtone and all other sounds, when I put it on "speaker" during a call it works aswell. When I just pick up the call I hear nothing.
I had the 1.37 ROM flashed and I reflashed it his afternoon with the new official ROM released by HTC to see if it solved the problem.
But still the same problem, soft and a hard reset didn't help either.
So I think I have to say goodbye to my Diamond..
I hope the repair service from HTC is fast, any one any experience with that?

My Diamond no longer rings :s

Hello everybody,
First, sorry if I make mistakes I'm French.
My Diamond worked perfectly, until yesterday... Now it doesn't want to ring anymore when someone calls me. It vibrates, the screen turns on, but that's all. They're is absolutly no reason, since it is obviously not in "vibrating mode" (sorry I don't know how to say in english :s)
Please help me! What can I check (for example with phm registry editor)?
Many thanks.
In the TouchFlow 3D home screen "slide" to the Settings tab, the click on "Sound". At the bottom of the screen there is a volume control. It is probably set to "0" since you get no ring signal. Change it to 80% or something
jeah, ive got the same probs, just try it like said up there, or try softkeys on the left side or just suftreset
my probs had gone as i made a softreset
Thanks but I've already checked all settings. That's why I say there is no reason it doesn't ring.
I had a similar problem running one of the cooked roms, it was fine for a few days then all of a sudden it wouldnt ring. There was still sound when I played music etc just no audio for the ring, I checked all settings too. I ended up reflashing with a different rom which solved the problem.
Many thanks wilkewhaq.
My PC died 2 days ago, that's why I'm no longer able to flash my Diamond, so I have to buy a new one, and I'll flash it -_-
I flashed with belite 0.95 yesterday, it solved the issue, but today, it starts again.. -_-
Do you think it could work (more than one day...) with an other rom? I don't think it's due to my Diamond...
Thanks.
I had a similar problem. But I changed my ring tone and later on it is working. Perhaps check 'system volume' or 'Ring volume'.

Phone - No sound from speaker after a of standby

If my diamond is in standby mode for awhile and i make a phone call, i don´t hear anything. I must reset my diamond to use it for a correct phone call. Does someone have the same problem and hopefully have a solution? Thanks!
Do know how long it has to be in standby for? And is it reproducable every time?
captainsensible2002 said:
Do know how long it has to be in standby for? And is it reproducable every time?
Click to expand...
Click to collapse
It is different: sometimes 15min sometimes 1h. After a reset it works longer but then i have the same problem again. Just now my diamond was in standby for a 1h and didn´t work correctly.
Using the 1.37 and 1.00.25.03
I tried to upgrade to 1.00.25.05 with the offical htc rom upgrade but always said my battery is less 50% and the installation process stops.
And presumably your battery is over 50%?
captainsensible2002 said:
And presumably your battery is over 50%?
Click to expand...
Click to collapse
Just tried before again. But the same less 50% power warning message and stopping installation issue. My power settings told me 100% fully loaded.
Same problem
Same problem here, drives me crazy. I didn't link the problem to the phone being standby though.
I sometimes have it after receiving a message, sometimes after a whole night of inactivity, sometimes not at all after a day...
But in all cases all audio stops and a soft reset is the only solution...
Related threads (without solutions):
http://forum.xda-developers.com/showthread.php?t=420606&page=4
http://forum.xda-developers.com/showthread.php?t=424648
Same problem here It's only happened after a night of no activity (two nights in a row). I have to soft reset to fix the problem ...
binzelli said:
Same problem here, drives me crazy. I didn't link the problem to the phone being standby though.
I sometimes have it after receiving a message, sometimes after a whole night of inactivity, sometimes not at all after a day...
But in all cases all audio stops and a soft reset is the only solution...
Related threads (without solutions):
http://forum.xda-developers.com/showthread.php?t=420606&page=4
http://forum.xda-developers.com/showthread.php?t=424648
Click to expand...
Click to collapse
here is maybe solution : tested this morning and no problet yet but it's batter to test more days
SOLUTION
Some users of HTC Touch Diamond, the latest Windows Mobile 6.1-powered Pocket PC Phone, may encounter an obscure and weird problem when receiving SMS (also known as text message) while HTC Touch Diamond device is in StandBy mode with LCD screen powers off.
The symptom may be different from phone to phone, but the following scenario roughly describes the problem that faced by HTC Touch Diamond PPC Phone user. When the phone is in inactive stand by mode with screen off, the phone does not notify owner or user when by ringing ringtone or SMS tone sound or audio alert, nor vibrating the device when there is any incoming text message or SMS message. Only 5-way keypad light is blinking.
Sometimes, the device does play sound or vibrate, but not both together. Only keypad light flashing is confirmed to work properly. Some users also reported that if there is already new existing unread SMS text messages on the Touch Diamond phone, then the audio ring tone sound alert and/or vibration then work properly when there is new incoming SMS message.
The issue can cause HTC Touch Diamond owner to miss some important SMS text messages. It appears that the no audio alert sounds and no vibration (not even a delay trigger) issue after receiving SMS or text message is probably not caused by defective phone device, but caused by specific SIM card for unknown reason, as the issue happens intermittently, and may not happen when changing to different mobile service provider SIM card. One SIM card that been identified is Hong Kong SmartOne SIM card.
For HTC Touch Diamond who facing the no alert been made on incoming SMS while in stand by mode issue, but can’t change the SIM card, here’s a few possible resolutions that may fix the problem.
First of all, make sure that the phone is correctly configured to playback audio or sound alert or vibrating. Go to Start Menu, then select Settings. On Personal tab, tap on Sounds & Notifications, and go to Notifications tab. In the “Event” drop down list, select Messaging: New test message. Verify that either Play sound or Vibrate or both is selected.
On the same screen (Notifications), as a workaround to fix the issue, try to tap to tick the check box for Display message on screen.
If above resolution doesn’t help to make the phone notifies you via sound alert or vibration when receiving text message while in sleep mode, another possible fix is to enable SMS Wake Up Event. To do so, download and install a registry editor on the HTC Touch Diamond Windows Mobile device (such as PHM Registry Editor, see workaround to install PHM on Windows Mobile 6). Navigate to the following registry key branch:
HKEY_LOCAL_MACHINE\Drivers\BuiltIn\RIL
Locate DisableSMSWakeUpEvent entry, and change its value to 0 (the value is 1 by default).
All else fails, you may have to try to perform a hard reset on the HTC Touch Diamond, and send the device to HTC service center for repair or exchange
Did you document this yourself or find this info somewhere? I would be interested to know where its come from, if possible.
captainsensible2002 said:
Did you document this yourself or find this info somewhere? I would be interested to know where its come from, if possible.
Click to expand...
Click to collapse
http://www.mydigitallife.info/2008/...to-notify-when-receiving-sms-in-standby-mode/
I have the same problem, except that this happen after i use the BT headset profile (all sound output is redirected to bluetooth headset, and it seems that it won't revert back to original profile after you turn off BT profile) :S
at this moment since my tests my diamond is well
no sound problem
4 HOURS and no sound problem !!!
it will be ok if nothing bad until tomorow
well, thats fair enough if you were experiencing the issue normally within that time.
Was that just from enabling the SMS wake up?
That setting can be changed with Diamond Tweak/Advanced Config/TF3D Config if nobody fancies editing the registry by hand.
captainsensible2002 said:
well, thats fair enough if you were experiencing the issue normally within that time.
Was that just from enabling the SMS wake up?
That setting can be changed with Diamond Tweak/Advanced Config/TF3D Config if nobody fancies editing the registry by hand.
Click to expand...
Click to collapse
YES WITH TF3D_Config_0.6.7 youcan match in tweaks tab
WAKEUPONNEWSMS
AND
NOFACEDOWNMUTERING
enjoy, Ive tested yet and all is ok !!
I prefer wai ting until tomorow
oh no !!!!!!
i let my diamon switched on all night and this morning .... no sound !!!!!!!!
I will return my baby to SAV for reparation, but I don't know how many time i'll waiting and I'm worry about finding the same problem when my phone will be back
I had a feeling this might happen...
I've a new one since yesterday and no problem !!!
I'm very happy
I had to send mine in for repair
Has anybody found a solution for this? My Samsung Blackjack II is constantly experiencing this (although soft resets don't fix it - I have to hard-reset and recover from backup). Any help welcome.
I have same issue but the soft reset does not work. I had Mighty Rom 4.8 on it at the time and so I tried flashing back to Bell stock rom but problem persist. Read somewhere flashing to a 6.5 rom might help but not in my case. I tried Mighty 6 rom with no luck. I still have sound though when I plug in my headphones so I'm thinking the speaker may have just died on me? Might have to reflash to bell stock and relock and return as there doesn't seem to be a fix if there is one yet.

Strange audio issue

It now happened for the third time: The phone is up and running but when an incoming call is received it does not ring at all and the microphone + speaker is also not working (muted) - basically there is no audio at all though you can take and end the call.
Once the phone is in this state alarms and sound notifications are no longer working as well, after a soft reset everything was fine again.
I wonder if I'm the only user who has experienced this kind of issue.
foo said:
It now happened for the third time: The phone is up and running but when an incoming call is received it does not ring at all and the microphone + speaker is also not working (muted) - basically there is no audio at all though you can take and end the call.
Once the phone is in this state alarms and sound notifications are no longer working as well, after a soft reset everything was fine again.
I wonder if I'm the only user who has experienced this kind of issue.
Click to expand...
Click to collapse
well foo, i got it to, but i had the same problem wuth my diamond as well, it went away with tge officual rom update, so ill guess well have to wait foor the rom upgrade this time to.
Ah okay - at least I'm not alone with this issue, good to know.
It seems this problem is not a common problem, as I do not read any other posts regarding this issue in the Xperia section. Though I found a thread in the Diamond section that exactly describes my problem.
As HTC stated the problem is related to a hardware issue, I returned mine now. I'm lucky that Amazon.de just returned me the money (completely) so I can buy another one in the next days.
It seems I am having this problem with my X1i. I am in the US and the Sony Ericsson support centre in the UK is telling me that I would have to pay for shipping to and from the UK Sony Repair centre.
The following web page suggests I am eligible for international support and repairs, but I called the US Sony Ericsson line and they told me that since the X1 was not released here yet, that I would not be able to receive support in the US for the X1 (either for getting it repaired or a replacement unit).
http://www.sonyericsson.com/cws/sup...endedserviceoffertailoredforx1/x1?cc=gb&lc=en
I would send it back to superetrader.co.uk and get a replacement that way, but they do not have any in stock and given delays in shipments in the UK I am hesitant to send it back and wait for new stock.
I am going to try going into a Sony Style store sometime this week and show them my "Travelers service" card and see if they can get it fixed here. Does anyone have any other suggestions I might try?
bluetooth problem with carkit and audio off
I folks,
i do also have the same problem. I have a SE BT car kit HCB 300 and it is just annoying, that it does not work proper. Sometimes BT works, sometimes not, sometimes i have to restart the phone, sometimes ... just annoying.
A lot of times Xperia recognizes the 300, then i am calling somebody, phone is giving signal to the 300, but after a few seconds, audio is off again.
After that audio is not working anymore.
Could it be, that your problems are also caused by the known BT problem?
Ingo
Exactly same problem
Exactly the same problem as foo.
If you remove and replace battery, sometime problem is solve, sometime no.
Soft reset solve the problem.
I made hardware reset + flash xperia but no solution.
I returned mine and bought a new one that does not have this issue. It really seems to be a hardware issue.
zipfeklatscher2 said:
Could it be, that your problems are also caused by the known BT problem?
Click to expand...
Click to collapse
It could be, although I have not paired with a BT headset since buying it, and in addition I have hard reset the phone and put it in airplane mode (no RF at all) and the audio still manages to completely die where only a Soft Reset will restore the sound (as noted by x1inside).
Depending on the amount of time I leave the phone sometimes the phone after playing some music for 5 seconds will stutter and restore sound. This is similar to the description in the Touch Diamond thread that foo linked. Also when this stutter sound restores, as noted in that thread, the reception indicator in the system tray indicates that the signal is temporarily lost and then restored.
foo said:
I returned mine and got a new one that does not have this issue. It really seems to be an hardware issue.
Click to expand...
Click to collapse
Thanks for letting us know, good to have this confirmed so when I visit the store or send it to Sony Ericsson repair centre, I can refer them to this thread.
well i also have the same problem with my x1.
reseting it dosent work, flashing it with new rom dosent work.
But i cant understand how the problem would be in the hardware, when you reset it it starts working! i mean if it was a hardware problem the sound should be of all the time?
Is there ant possibility if this is a software problem, i mean WindowsMobile 6.1, because my dad complaining the same behavior yesterday, and his device is Samsung Omnia.
Do all WM6.1 effected?
I got the X1a in the US. No problem here. When there is an incoming call and I was on the phone then it will beep to let me know if I want to answer or inorge. If I answer then it will put other call on hold till finish talking then connect me back to the first caller.
My x1 is also affected by this audio problem. If I restart my phone sound output works for some minutes and turns automatically off as the other users reported.
Same problem here just got an X1 and the sound works perfect after leaving it a short while the sound completely stops working no music, notifications or anything. By the sounds of it I think I will send mine back to O2 and get a replacement, although it does seem more like some sort of software fault than hardware to me, like the previous post why would it be corrected by a soft reset every time. If anyone has any suggestions before I send this thing back I will be happy to try them.
I returned my x1 and after 5 weeks of "repairing" I got called and they said it cannot be repaired and I got a brand new phone.
I had that exact same problem. I'd leave my phone alone for a while and then when I came back to it a few hours later, it would have no audio at all. I could make a call, the other person could hear me but I couldn't hear them and it wouldn't audibly alert me to anything...
I couldn't pin it down to any particular circumstances but it was always resolvable with a soft-reset. A hard-reset didn't cure the issue either. I just sent it back in the end. My current one is fine although I have now upgraded the ROM to the latest one.
I do have one outstanding issue though and that's that when sending a text, it sends immediately, flashes up the bubble saying msg sent, but the vibrate from sending the message will come about 10 minutes after or it'll do it when I turn the screen back on. It's not a biggie but it's a bit weird.
scarey
I have the same prob, but its strange that when pushing the MS-Voice-Controll button the beep comes and everything works perfekt again.
So I don´t need to soft oder hard reset, but it drives me crazy not knowing whether my alarms or notifications do work or not. BUT: I cant believe its a hardware problem.
same problem...
With 3-4 custom rom...
I'm trying with orginal ROM...
Any news?

X1 freezes? or doesn't wake up.

Hey guys,
I'm facing a very weird problem. I'm somehow facing a very weird problem with my X1, when I install ROM's (to be precise: itje's and the energy rom).
The problem occurs quiet often. As you all might know, the display turns itself off if you don't use your X1. However, usually it is supposed to come back to life when you press the "Power"-button. However, mine doesn't react, thus meaning, I have to do a soft-reset in order to get it back to life.
Which is pretty annoying, since I'm missing all my phone calls, and neither do I receive SMS. I asked a friend of mine to phone me, and the calls goes through, however the X1 does not react as it is supposed to be.
Would be great if someone could help me out
BR
CJ
I posted the same problem yesterday
http://forum.xda-developers.com/showthread.php?t=544976
Can i ask you witch radio u are using. i think my problem came after i updated the radio but i'm not shure
I'm actually using the latest Korean one ... 1.16 I guess.

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