my diamond is crazy!!! Help!!!! - Touch Diamond, MDA Compact IV General

from several days ago whem i touch in diamond icons never select the one i touch!!!... It selects the icon on left or right but never the right one....
When i have a phone call i select the green icon and it turns the phone off
What can i do?
I aligned the screen thousands of times, i installed the different calibrators and nothing.
I align screen, it works well for a few seconds and becomes crazy again. I soft reset, a tried everything i remember and always the same.....

Obvious question: Did you Hard Reset?

Try a hard reset.
If that doesnt work then it sounds like the screen is screwed, get the unit swapped.

I've just installed a new rom! I think i have to swapp the unit
The problems are the same. Anything more i can do??

If you just installed a new ROM, did you do a hard reset? To me it sounds as if the calibration for the touch sensor is off. The first thing that you do after a hard reset is calibrate the screen.

So you can try to calibrate the screen, bofore doing the hard-reset.

You can but when you hard reset you just have to do it again

Also, you could check your local optician for any additional problems.
No, but honestly, a hardreset and recalibration should fix the problem. I'm aware that GNes/GSen can give some problems if it thinks it has rotated the screen, but I've never seen that occur outside programs that don't rotate the screen by themselves.
If that doesn't work, Sync it, back it up, whatever you want to do, possibly flash to stock and return it to whereever you bought it/HTC to get it swapped.

thank's everybody... I tried it all and the same. Going to swapp

have the same problem.. it wasn't there before, had the phone for 3 month.. i think it has to do with water under the screen, used it in the rain and then it began to behave this way (due to the big speaker hole maybe?) , it works fine otherwise! Any idea how to fix it? waterdamage? - guarantee or what?
I think it´s wierd if you can´t use it when it´s raining..?

joel78 said:
I think it´s wierd if you can´t use it when it´s raining..?
Click to expand...
Click to collapse
How many phones can be used risk free in rain?

i don't think that's the problem. no water in my phone, rain or other....
i think it started after gsen installed...may be wrong, or else or.....

Very little chance Gsen having anything to do with it. Many people are using that (including me) with no ill effects.

Hmmm, I though I was the only one with this problem. I'm on the second unit now, the first one always do soft reset by itself after every few wake up. Now the alignment always gone off after few minutes of use. I'm waiting for the replacement unit now.
Initially I thought it was because of the ROM update I did, but even after I restore the original ROM, it still happen.
Looks like I'm quite unlucky with the Diamond .

problem solved!!!!
gone to look for assistance.
After 3.30 hours new touch screen and they sad to me new components inside.
For now all good. Till when??....
hope it was the last problem

So its a guarantee issue? - bad components inside?
It still works ok, so i wait to send it away..

till now all ok.

Related

problem with touch screen, can't click on anything

i just recently bought my xda2s and it worked fine for a week though. now, from time to time my screen would be "untouchable". literally i cannot click anything or open anything even if i soft-reset it for 10x. buttons seem to work fine but the screen does not. it happened twice while my bluetooth was "on" and i thought maybe it was the bluetooth but recently the same thing happened with my bluetooth now turned "off". i have to wait for hours before it would return to normal again. Anybody help please? By the way, my bluetooth version is 1.0.0 build 3500.
I had a similar problem on my Samsung SPH-i700 PocketPC Phone through Verizon Wireless. Even after a hard reset, I couldn't get past the screen calibration, until I found out that a piece of hair and debris found on the outer edge of the screen right under the lip of the cover was interfering with the touch portion of the display. Apparently, the touch sensors extend past the visible area of the screen, so with both a little aircan and vacuum cleaning, the debris was picked up and the touch screen functioned normally again.
Is this a consistent and/or intermittent problem? Did a hard reset resolve anything?
look for the alignment
Do you have Calligragher 7.4 installed? I read about this in Tekguru website that if you re-install 7.3, the problem goes away. That is what I have done and it seems to be working for me so far (2 days test).
i've checked out my screen and i dont see any dirt or something... i even have a screen protector... dont know if that might cause the problem. Same thing happened last night but this time it was just for a short period of time then it went back to normal... I didn't try a hard reset cause i dont want to loose some of my files but if ever it happened again, i might try doing a hard reset and see what happens... right now, im having my xda2s checked if maybe it's a factory defect or something...
regarding the caligrapher program thing, i dont have that...
Hey, i have the exact same problem I bought mine here in Toronto, from an Asian dealer, its the O2 XDA IIs asia-pacific model.
Same problem, screen(touch screen) goes dead like no responses to any touches, for like half hour - 2hour once in a day or something and nothing cures it, hard soft rest nothing. just with time it suddenly starts working and the Handheld is useless until then...well i dont see any cure and this is the only place i have heard about someone else having this issue, i will take it back to the dealer, in hopes of exchanging.
any feedback will be will be appreciated
overclock it for a few days..that fixed mine..dont know how but it did.
There is a tread in blue angel about screen aliment that you might like to read. seems 4k of devices went out with screen problems.
What is overclock it. Fairly new to this. Mine just keeps trying to allign and thats all it does it doesnt go into boot mode just allign screen all the time

Screen calibration trouble on Diamond

Heeeelpp !!!
I am going crazy over this problem :
I have had my HTC Diamond for less than two months and it has worked fine.
Two days ago it started misinterpreting my stylus' pointing on the screen.
It seem that the sensory-element in the screen has "moved"...
I have recalibrated the screen several times and it works for some 6 - 10 clicks.
Then the touch of the stylus is either not registered (if I try to reach something on top part of the screen) or I get results as if I was pointing between 0,1cm - 1,5 cm or more above og under (it varies) the actual contact point of the stylus (needless to say - I have given up using my fingertip).
I have tried with soft reset and have also tried the hard reset but to no avail.
It means that I can't use the phone for one thing and also, that most of the other functions are out of reach or very very hard to use because of the displacement.
Ozgur ? / Anybody ?
Chuckle
I have exactly the same problem on my wifes Diamond. Just havent got round to reporting it yet, thought i'd let her suffer a while first.
Suffering
mikey1963 said:
I have exactly the same problem on my wifes Diamond. Just havent got round to reporting it yet, thought i'd let her suffer a while first.
Click to expand...
Click to collapse
If it is acting up like mine, she must be crawling the walls by now and refusing any form of physical contact - just like the phone does ...
Mine is so bad now, that I can't call a number from my list or pick up the phone without 4 -5 tries at hitting the right spot let alone using any other function.
Against better knowledge I today updated the ROM with the new one from HTC - and it is quite evident, that is is a hardware thing.
I am handing in my complaints and the phone today.
I had the same problem on dutty's v2.2 rom yesterday. I reflashed a radio as i had problem with gps as well and it is good back again. Reflash your radio. If not flash radio and other rom. Usually HTC rom don't upgrade your radio!
Same problem here, my diamond stated misinterpreting slightly the stylus, now it's all just messed up, wherever you click, it detects the pulsation at the upper left side of the screen. It doesn't pass the calibration phase either.
I did not try to reflash the radio, just reflashed the stock SPL and original Vodafone ROM for sending it to RMA. However they are telling me that the whole RMA-thing will take AT LEAST 2 weeks. Over 15 days without my phone. I need it, that's madness! They should give the users a new phone and send the other back to HTC for whatever they want to do with it!
I think it happened after I tried playing a bad-formatted WAV file and the phone crashed. Should I try the Radio thing?

Whats wrong with my Diamond :(

hey guys
have been a reader more than a poster on this awesome site..
but i have run into some trouble :/
within the past week, everytime my phone gets slightly hot, the screen alignment goes totally out.. like really out..
for example i manage to open the notes app..
if i tap the extreme left side, the draw tool will draw in either the center, or even far right.. its extremely frustrating.
Happens mostly after a phone call, using gps, or plugging phone into usb/charging..
im using Panosha's 2.2 full
Radio .05
I have tried loading the original HTC rom that came with the phone... no difference..
any help would be greatly appreciated
oh, and i do re-align... 10-15 times a day..
when the phone is cool, it runs like a dream
eyetac said:
hey guys
have been a reader more than a poster on this awesome site..
but i have run into some trouble :/
within the past week, everytime my phone gets slightly hot, the screen alignment goes totally out.. like really out..
for example i manage to open the notes app..
if i tap the extreme left side, the draw tool will draw in either the center, or even far right.. its extremely frustrating.
Happens mostly after a phone call, using gps, or plugging phone into usb/charging..
im using Panosha's 2.2 full
Radio .05
I have tried loading the original HTC rom that came with the phone... no difference..
any help would be greatly appreciated
oh, and i do re-align... 10-15 times a day..
when the phone is cool, it runs like a dream
Click to expand...
Click to collapse
...sounds like a hardware issue!
really? :/
damn
its only 2 months old..
wouldnt have anything to do with cooked roms right?
i really cant afford a void warranty
eyetac said:
really? :/
damn
its only 2 months old..
wouldnt have anything to do with cooked roms right?
i really cant afford a void warranty
Click to expand...
Click to collapse
When you have the same probs with the htc original rom, then it has nothing to do with a cooked roms :-(
http://www.youtube.com/watch?v=5-IUzerAT0s
exactly what mine does
even right after a screen re-align
sigh
cyron_at said:
When you have the same probs with the htc original rom, then it has nothing to do with a cooked roms :-(
Click to expand...
Click to collapse
ok, thanks dude
will take it in and hopefully get a replacement
another example of what mine is doing pretty much to the T
http://www.youtube.com/watch?v=ZhQIyqnTkS4&feature=user
if anyone may have a solution.. please let me know asap.. as i will try taking it in on saturday
thanks guys
damn, mine does the same from time to time!
does anybody have a solution?
did a replacement fix the problem?
unfortunately i havnt had a chance to take it in yet, but i have logged the problem with my service provider..
the problem occurs alot more when i used panosha's rom/s
with the default (and now alphazero) the problem seems less frequent, but definitely still happens..
happened badly yesterday when i used gps to get my girlfriend to a casting, but switched on car A/C and after 5 minutes it was cool again *shrug*
its really annoying though
will let u know when i finally get to taking it in, unless u get there first
Hi there, I have the exactly problem what you had. Whenever the machine is hot, it becomes mad. Any solution could be reslove the problem?
It really sounds like a hardware issue... When you return the phone to the store please flash back to the original stock rom (for warranty purposes )
same problem
i am getting he same alignment problem.i do it many times a day but still tapping somewhere on screen taps the other way.very difficult to dial phone numbers
cyron_at said:
...sounds like a hardware issue!
Click to expand...
Click to collapse
i dont think its an hardware issue,as after i align it works fine for few hours and then i have to align again to make the taps work acurately.........i have heard there is a cab file for it.if any one can post it here.........................or make a cab file so that clicking it makes the alignment as it was default with the new phone
It is a hardware issue. the screen somehow (usually when carried in front pants pocket) will get pressed and SHIFTED. Then screen pushes against the side-cover and this fools the touch-sensitivity of the screen. Try yourself - try to shift screen to one or other side, and directly after it will be better. it's still a service matter though. Send it for repair.
This is a known issue. You need to exchange the unit for a new one.
hey guys...
so late last year i took the phone in and it spent 3 weeks at leaf (HTC distributer here is south africa)
i got the phone back, turned it on in the store.. and guess what... still screwed..
i threw my toys to say the least and got a brand new phone..
the new phone was 110% up until 2 weeks ago..
it started doing the same damn thing (to a lesser extent)
i have found that its a connection problem..
the touch pad is very all over the place if used normally (so basically its unusable)
but if i hold down the top left of the phone(pushing down just above the start menu) with my left hand and use my fingers on my right.. the phone works perfectly again..
does anyone know how to fix this?
its so frustrating, especially knowing im going to be without it for 3 weeks or more again
hmmm ...
i heard that the radio-part is for managing the curcuits.
try an other rom.
but i cant give garanty, i hard it only.

Touch function bugged?

I got this weird problem... On two Xperias! My first was like this from the beginning, the other started two days ago.
I can't get the screen aligned. i got coordinates from a friends perfectly aligned screen, and it is off, not in the edges, but in the middle. I don't understand what might be wrong. I have aligned my screen 30 times, and flashed the phone two, with two different ROMs, one original UK Xperia, one Blackstone by itje.
If other people got this problem, please make a post here.
Also, if you got "perfect align screen", if you can post your coordinates from the registry here, so I can test them, it would be great!
bump. please, need to find out if other people got this problem
Lol
Looks like nobody does. Do a hard reset on your phone from the Start Menu/Settings and perform the manual align by tapping the screen.
You can't just take settings from another phone and expect them to align because it doesn't work like that, otherwise the alignment wouldnt even be necessary.
Manual align this way and let us know how it goes.
Well, it did work at first. But the day after the middle part of the screen was completely off. But I have tried hard reset, soft reset, installed different ROMs, nothing works.
Sounds weird. Of the digitizer is broken it wouldn't work anywhere correctly. Check your installed programs. Maybe something is messing with your touch-alignment.
Have same issue
do you align using ur finger or ur stylus ??....better the stylus
"i got coordinates from a friends perfectly aligned"
Now that sentence made me think about what you are doing..
just align and follow the instructions? ...
Sorry but... JERK!
I tried to align, but it just looped, as I SAID BEFORE! Please read all posts before saying ANYTHING, because if not, it WON'T help me, or others that might have the same problem.
The coordinates from my friend, which I got from his registry, on the same phone, with same language, probably the same party, worked one day, the next it didn't. I allways align with my stylus, tried with finger, didn't help. got no programs installed, have tried itje's rom, and a vanilla Xperia UK rom, same problem.
In fact, same problem on TWO Xperias, gotten from the same store, same color, but the last from a later party, which my friend got one of too.
This can't be a coincidence... I will deliver my phone to the store, but I need confirmation about the loop from other people here too, because this time, I will get my money back. I can't go half a year without a phone because SE screwed up their deal with HTC, which choose to take cheap crap-plastics and apparently screens instead of the real deal in phones priced 650$++ here in Norway. It just doesn't hold up!
alignment routine looping
i've had the alignment program problem looping issue before and eventually realised that it was because I wasn't tapping the screen hard enough with my stylus. I'm not saying smash the hell out of it but applying a little extra pressure did the trick for me.
As far as loosing the settings and hacking it using a mate's calibration I'm with the others - probably an app you've got installed that's wiping it and using somebody else's cal is pointless!
I tried tapping so hard you get the lcd-effect, the rainbow-effect on the screen. Too hard. And, only prog i got installed is regedit. Only aftermarket I got, so thats no go. Guess the touch-thingy (digitizer?) is screwed then. Well, I want my money back
It will be just a few days till may warranty will be over (1 year warranty) and my silver just got almost dead digitizer today. Sometimes it works sometimes it doesn't since I installed touch response before so it'll vibrate when I touch it. I hard reset my phone since I think it maybe due to a software problem, but now I'm stuck on the align screen. I guess of all the Xperia users on the whole wide world I consider myself to be the "unluckiest".

TyTn II screen and touch screen issues.

Hi There,
Well my last TyTn II problem was solved, by a reboot. but sadly its doing other strange things.
Yesterday, as i was using it as i always do, the phone powered off just before i sent a text message. i turned it back on and everything seemed fine. A few hours later i went to use it and the touch screen was unresponsive. Turning the phone off, taking the battery out for a minute or two, and then turning it back on seemed to fix it. Ive also hard reset it and formatted the memory. The touch screen has been working on and off and now it has stopped responding again.
Also, something which has just started happening in the last hour. The Phone when i slide it, has a brief period where the phones screen turns off completely, no backlight or colour on the screen. This occours just after the screen slides past the spacebar and turns back on past the second line of letters (ASDF etc) on the keyboard the directional pad buttons stay lit the entire time.
Has anyone had similar problems? the phone is about 15 months old now, and i really dont want to have to send it to HTC or my mobile carrier.
And if it makes any difference, its the Stock 6.1 ROM from the HTC site for Optus Australia. Not unlocked or hacked in any way.
Thankyou very much for any help you can give me
ThePengwin said:
Hi There,
Well my last TyTn II problem was solved, by a reboot. but sadly its doing other strange things.
Click to expand...
Click to collapse
Have you tried a HARD RESET yet?
WillardZ said:
Have you tried a HARD RESET yet?
Click to expand...
Click to collapse
ThePengwin said:
Ive also hard reset it and formatted the memory.
Click to expand...
Click to collapse
Im sorry if i waffled on a little... but i said that.
Something strange that Ive noticed. the touch screen does work every now and again, until i slide it. Im not sure what triggers that, but it does it sometimes when i leave it be and come back to it, and others it doesn't.
ThePengwin said:
Im sorry if i waffled on a little... but i said that.
Something strange that Ive noticed. the touch screen does work every now and again, until i slide it. Im not sure what triggers that, but it does it sometimes when i leave it be and come back to it, and others it doesn't.
Click to expand...
Click to collapse
Oooops, missed that part in your original post.
Well the problem has seemed to get worse now, with the notification lights displaying incorrectly, and the center d-pad button not responding. So ive contacted my Service provider for a warranty repair
good thing i have extended warranty 15 months it has been, maybe its time for an upgrade...
It's probably the ribbon cable that connects the two halves of the phone -- either broken or unseated.

Categories

Resources