Before i decided to flash a new rom i had been having issues with my phone getting, and staying connected. At first to just data connections, ie 3G. So i decided to try a cooked rom for the first time.
But since then i've had even more troubles getting my phone connected and keeping it connected. Ive been through Hyperdragon III Opal, Dutys latest rom, and now im on the latest AT&T rom, and still im having troubles. Ive hand entered in the Media net connection info so many times ive got it memorized, ive even tried cabs, turning proxy on or off, and just plaing letting it sit for a while. It seems as though every time i try something new it might for a second but next thing i know i lose connection and can't get it again without restarting my phone.
If it helps im currently using HardSPL 3.56, and my phone is running the AT&T ROM version 3.57.502.2 WWE and radio 1.65.21.18
This is a very urgent issue for me as in my job i use my phones internet almost daily.
Ok for a while there with the stock AT&T rom it was working just fine. I went to start adding in a few cabs and it was like my phone once again decided to hate me.
Im not trying shogunmarks DeathV4.1 and have NotATreoFans AT&T v3.2.5 Loaded downloading in case the other doesn't work. I don't even really care about having a really awesome cooked rom, working is about all i am after right now.
UPDATE: Tried both of those ROMs to no effect. ive now broke down and rolled back to the original ROM and SPL that came on my phone when i bought it from the store. I pray this at least gets it working long enough for the Touch Pro to come out and me to get enough money to buy one out of contract. Still if anyone has any ideas im all ears.
Ok i hate adding a new reply or bumping this but now things are getting desperate. I have been through checked and changed every setting, tried everything. now its not just data, the phone itself wont work as a phone. Calls wont go out or come in. If someone trys calling my phone it never goes through, it wont even go to voice mail. This makes no sense at all.
All that comes to mind at this point is a defective phone. If you bought the phone new, then it has a 1 year warranty on it, and AT&T will replace it for you. If it's been less than 30 days, then just box it up and go to an AT&T store for a full exchange.
EvansLight said:
Ok i hate adding a new reply or bumping this but now things are getting desperate. I have been through checked and changed every setting, tried everything. now its not just data, the phone itself wont work as a phone. Calls wont go out or come in. If someone trys calling my phone it never goes through, it wont even go to voice mail. This makes no sense at all.
Click to expand...
Click to collapse
Set the phone band to GSM manually and see if you can make phone calls. If that works then search for 3G problems. There are a lot of bad devices which suffer 3G not working.
Connection Settings
How did you set-up your data connection? Manually or automatic config?
NotATreoFan said:
All that comes to mind at this point is a defective phone. If you bought the phone new, then it has a 1 year warranty on it, and AT&T will replace it for you. If it's been less than 30 days, then just box it up and go to an AT&T store for a full exchange.
Click to expand...
Click to collapse
See this is what i was hoping for, it still being under warranty. I guess ill be calling AT&T today about it. Thank god i got 2 old phones standing by for times like this.
sys50000 said:
Set the phone band to GSM manually and see if you can make phone calls. If that works then search for 3G problems. There are a lot of bad devices which suffer 3G not working.
Click to expand...
Click to collapse
Yea i downloaded BandSwitch last night on a hunch it was just 3G, and low and behold my phone works fine on EDGE. I can make calls, and get the data connection working.
balsack said:
How did you set-up your data connection? Manually or automatic config?
Click to expand...
Click to collapse
I have tried doing it all by hand, cabs, and even the auto connection wizard. As i discovered last night it wasn't my settings but 3G just not working at all.
Thanks everyone
UPDATE: I called support after rolling my phone back to its original shipped ROM and SPL, and man did the guy at the call center almost crap when he heard how early of a ROM i was using. He said i have to install the newest update first then if its still borken (considering ive had the newest one on here before, i already know the answer to that) that they will send me a new one since im still in my warranty period Yea for customer support
Related
Hi guys...sorry if this is already answered here, but I just got a supposedly 'unlocked' AT&T Tilt from eBay and put in my Rogers SIM card. It seems to work OK on the data side of things - gleefully accessing the internet and even syncing my email, but I can't get the voice calls to work. Even shows '3G' for the data connection.
Whenever anyone calls me, they get a couple of rings and it goes to my voicemail. If I try to call out, it dials, then immediately ends the call when it tries to connect.
The SIM card is OK I know, since it works in my Eten X500 just fine.
Do I have to do something to the phone to completely remove the AT&T stuff?
Help...I love the phone, but if it won't make voice calls....
Thanks.
/drt
I had this same problem on ATT in the US. They kept trying to tell me it was a problem with my phone, although I knew this wasnt the case because I had 2 tilts in a row that did this. I called them and eventually got through to a higer level tech, tier 2 I think. I'm not completely sure what he did but he fixed it. It was a problem on their end.
I was able to use data as well, just no calls. It would drop them as soon as I made them.
Call Rogers, they will probably work it out.
You need to flash your tilt with a different version of radio and it will work.
asfoor said:
You need to flash your tilt with a different version of radio and it will work.
Click to expand...
Click to collapse
Thanks... any particular suggestions? I'm thinking of flashing the unit with QMobile 1.2, but I don't think that comes with a radio ROM...I guess I should pick one up from the Upload area?
Thanks again for the help.
/drt
xconradx said:
I had this same problem on ATT in the US. They kept trying to tell me it was a problem with my phone, although I knew this wasnt the case because I had 2 tilts in a row that did this. I called them and eventually got through to a higer level tech, tier 2 I think. I'm not completely sure what he did but he fixed it. It was a problem on their end.
I was able to use data as well, just no calls. It would drop them as soon as I made them.
Call Rogers, they will probably work it out.
Click to expand...
Click to collapse
I may give that a try, but Rogers doesn't provide support for phones they don't sell. I think I will be SOL once they find out I'm connecting with a 'non-standard' phone.
/drt
drtolson said:
I may give that a try, but Rogers doesn't provide support for phones they don't sell. I think I will be SOL once they find out I'm connecting with a 'non-standard' phone.
/drt
Click to expand...
Click to collapse
rogers is really bad when it comes to supporting phones they don't have. You may want to call them and lie, and say you and a TYTN instead of a Tilt, and see if they will try to help.
That being said, I know about 3 guys that have gotten either a TYTN II or a Tilt in the Vancouver area and have popped in their SIM card and everything has worked just fine, including myself. Have you tried flashing a different radio - I am using 1.27.12.17 - perhaps the At&T radios don't work in Canada?...just a thought
here is a link to the radio thread, where you can download the 1.27.12.17 radio...
http://forum.xda-developers.com/showthread.php?t=349375
zakhir_n said:
rogers is really bad when it comes to supporting phones they don't have. You may want to call them and lie, and say you and a TYTN instead of a Tilt, and see if they will try to help.
That being said, I know about 3 guys that have gotten either a TYTN II or a Tilt in the Vancouver area and have popped in their SIM card and everything has worked just fine, including myself. Have you tried flashing a different radio - I am using 1.27.12.17 - perhaps the At&T radios don't work in Canada?...just a thought
Click to expand...
Click to collapse
OK, the radio I currently have is 1.27.12.11. Do I have to HardSPL before I install the new radio? Also, I notice you've SuperCID unlocked as well... do I need to do that also?
Thanks for the link to the radio file.
/drt
Well, I got it to work, but...
The ongoing saga continues....
a) HardSPL'd and Flashed in a new radio 1.27.12.17. No change.
b) Played with the network settings a bit, and could occassionally get the phone to 'downgrade' to an Edge cx, and voila! the phone started working. But AT&T's software doesn't give me the option to 'hold' it there.
c) Talked to Rogers tech support -- pretty helpful really. They asked for the # of my SIM card and said it wasn't a '3G' card (it IS pretty old) and suggested I get a new one from the local guys. Went up, got one for free (since I gave them my old one) and tried it -- No luck, same problem.
d) Flashed QMobile 1.2 ROM -- still getting the at&t screen on initial startup, but everything else seems good and the HTC-ish stuff it's supposed to be.
e) Went to configure the phone band settings. If I leave them on 'Auto', it finds the Rogers 3G network and hooks up, but the same problem arises -- when it finishes dialing and tries to connect, it just ends the calls. And incoming calls go directly to my voicemail. HOWEVER, if I specifically configure it for GSM network and the 1900+850 bands, then it locks onto Edge and the phone works fine.
I guess it's back to tech support with Rogers to see what they have to say about my account, etc.
Very Weird.
/drt
similar looking thread here which might be helpful
http://forum.xda-developers.com/showthread.php?t=335074
Im personally still using the original at&t tilt radio ver 1.27.12.11 on Rogers and haven't had problems with voice on 3G. I haven't ever used a data connection with Rogers however..
Comatose said:
similar looking thread here which might be helpful
http://forum.xda-developers.com/showthread.php?t=335074
Im personally still using the original at&t tilt radio ver 1.27.12.11 on Rogers and haven't had problems with voice on 3G. I haven't ever used a data connection with Rogers however..
Click to expand...
Click to collapse
Yup...from that thread, the description sounds EXACTLY like the difficulties I'm experiencing. It appears to be a hardware failure... Unfortunately, I bought from a guy on eBay, so I'm not sure I can send it in for repair. It works on Edge though, and that will be good enough for now.
Thanks everyone for the help.
/drt
Folks,
(I've searched around a bit and seen some reference to this problem but no definitive discussion. I apologize in advance if I missed anything and humbly request a pointer to the existing info if so.)
Just got a Tilt last weekend. On 3 occasions so far I looked at the screen and noticed that the phone had no signal (triangle with ! next to it). So for several hours each time, no one could call me. Going into comm mgr, the phone radio was still on.
This was in an area with no signal problems; soft reset or pulsing the phone radio in comm mgr would restore functionality with 3-4 bars. I finally nailed this down to having been in an area in the center of the building where I work, where signal gets lost. It appears that my Tilt never automatically recovers from a lost signal.
I saw this problem on the ROMs that came with the device and now it also continues with the new one that was just released by HTC a couple of days ago. In case it matters the phone is unlocked (using jump_spl and the other related tools and procedures found here, thanks).
Do I just have a defective Tilt? I mentioned this to others in my office and a few folks also claim to see this, and like I said I have seen *some* mention of this on the internet... I'd be astounded if this were really a problem endemic to all Tilts -- would people really put up with this?
Anyone have any additional insight?
It used to happen with me when I had the stock AT&T rom. I flashed the stock HTC rom and I don't recall ever having that problem, and now I've flashed SNE v2.5 and I don't have that problem.
My suggestion is to flash a new rom and see if that helps, and to make sure you're using a correct radio.
where do I get official htc radio and rom downloads?
hi folks,
where can i get official HTC radio and ROM downloads? I have an HTC TYTN II (acquired in Hong Kong) with ROM 1.56.721.3, Radio 1.27.12.11 & Protocol 22.45.88.07H just last month and already I'm encountering problems with the phone just losing the signal and staying lost and I'm considering upgrading however since my phone is brand new (practically), i want an "official" upgrade so as not to void the warranty. any help would be appreciated.
thanks and best regards...
I'll have to decide whether I have the cohones to flash an HTC ROM. Might at least be worth a try.
try this, go into comm manager, than settings for the phone (right soft key), than over to the Band tab, if I select the network type as GSM and leave the band on auto mine will contstantly serch for signal. i know this because my office is as close to a bomb shelter as they come and it never stops searching.
another good to this is battery life is improved
the BAD, if you want to use 3G you have to turn network back to auto and band to auto. not really a big deal cuz i dont have 3G here (yet).
a little workaround that works for me.
Thanks for that... I am running an AT&T ROM and even though I've supposedly turned on the Band tab in phone settings via KaiserTweak, I do not see a band tab. Should I?
I have almost this same exact problem! As of two weeks ago, my tilt started not allowing me to make calls
I then realized that it was also sending all my calls to voice mail. Thing is, the phone says that I have signal and has the Edge connection sign at the top. Whenever I try to make a call, the phone says "operation cannot be completed" or it will simply beep at me as if the call ended, right after it started.
A soft reset allows this to work. I've had this problem even happen right after hanging up with someone, and then trying to redial another number 5 seconds later. I doubt the phone really lost the signal.
Any ideas?
Hello
http://forum.xda-developers.com/showthread.php?t=367355
Thanks
I had the same problem with my O2 XDA Stellar, it was fine for a couple of months, then I could hardly call out on it, email wouldn't send, could rarely go online etc etc. It seemed to be better on GSM/GPRS than 3G, HSDPA etc. I assumed it was a harware problem & as it was under warranty I got a replacement from O2 & it's been fine so far.
AT&T replaced the SIM card in my phone and I believe this has fixed the problem. I have lost signal many times (elevators, garages, etc) and it recovers each time.
Device: Tilt
Carrier: AT&T
ROM: Duttys_WM6.1_Official_5.2.19209_1_58_16_27
Have been running this rom for a couple of weeks with no problem. All of the sudden yesterday I noticed signal kept coming in and out, wasn't able to make or receive calls. Since then, I've tried a couple of diff ROMs, diff radios, and for some reason it just doesn't seem to catch a consistent signal. Signal keeps jumping from 3G to EDGE to having nothing. When I try to make a call or go online, signal just goes dead.
Any suggestions onto what could this be?
Thanks
same issue here....in NYC
i'm having the same issue.
if you switch the band signal (click on the phone icon on the top..then go Bands tab) to GSM. all is well. you will no longer rotate b/w EDGE and 3G when trying to make calls/internet. but when you revert the setting back to Auto, the phone may work for a short time while it still thinks its under EDGE. then when it senses 3G network available, it will try to connect to that signal and disconnect both your voice and data. i'm in New York City, so trying to get on 3G network is not an issue.
ive had this issue for about a week now thinking my setting got all messed up somehow. i've reflashed my tilt to the original ATT ROM from the HTC ATT ROM update from one of Dutty's ROMs. still doesn't work. i'm starting to think the 3G chip is fried...
AT&T technicial support can't help either. the guy i had on the phone said there was a 3G tower literally a block away...
might have to call warranty to get it exchanged...
does anyone else have any ideas why this does this?
Change the radio and see if this helps. I keep a copy of all 6.1 radios on my phone so I can flash on the go for the best signal possible.
P1Tater said:
Change the radio and see if this helps. I keep a copy of all 6.1 radios on my phone so I can flash on the go for the best signal possible.
Click to expand...
Click to collapse
I've tried a couple of different radios with no luck. Thing is, it just happened out of nowhere... yesterday morning worked, yesterday night, it was acting up, no change in ROM or radio...
Thanks for your input.
sum1kool said:
I've tried a couple of different radios with no luck. Thing is, it just happened out of nowhere... yesterday morning worked, yesterday night, it was acting up, no change in ROM or radio...
Thanks for your input.
Click to expand...
Click to collapse
If that is the case, then I would definitely call your service provider and see if they are having issues.
P1Tater said:
If that is the case, then I would definitely call your service provider and see if they are having issues.
Click to expand...
Click to collapse
And If Your Cell Provider Happens to Be AT$T. Then the answer is definately yes.
JimmyMcGee said:
And If Your Cell Provider Happens to Be AT$T. Then the answer is definately yes.
Click to expand...
Click to collapse
haha... yeah, thats kinda what i figured. so now im "3G-less". im on EDGE only like my old blackberry... at least i have wifi, gps, camera in one device unlike any current BBs out there... still kinda sucks. ill give ATT-tech a shot anyway...
So, I called AT&T yesterday... was on the phone for a couple of hours with NO RESULT! They did they all the towers are working around my area with no problem though... i think it might be what finaldock said, "3G might be fried"
Any suggestions anyone?
Oh yeah, I'm running the ROM below now... still w/the same problem.
Duttys_WM6.1_5.2.19700_Hybrid V2_1_65.14.06
Hey guys, I have this prepaid ATT pay as you go simcard with the medianet unlimited on and the phone goes into a continuous disconnect and reconnect with the 3g signal if I have 3g enabled in the connection manager. If I turn off 3G then it works just fine and sticks with an EDGE connection. Is there something that I am doing wrong? I checked the connection settings with another friend who uses 3g from att as well and settings are the same. I have also resetted the phone multiple times too.
Oh and the phone I have is the ATT Tilt running Hyperdragon's most recent rom.
I'd try swapping SIM with your friend and see if it works for both of you that way. If the Kaiser still can't connect to 3G, you might want to try another ROM, if to no avail you might have the broken 3G radio problem.
kilrah said:
I'd try swapping SIM with your friend and see if it works for both of you that way. If the Kaiser still can't connect to 3G, you might want to try another ROM, if to no avail you might have the broken 3G radio problem.
Click to expand...
Click to collapse
I had the same problem. Got a brand new 3G sim card from mobile operator. No help. So sent it to warranty again.
There is a broken 3g radio problem?
johnny13oi said:
There is a broken 3g radio problem?
Click to expand...
Click to collapse
Yes, a lot of people including me had to send their Kaiser for a mainboard exchange for that same problem.
Here's the old thread about it I found when I had the problem.
http://forum.xda-developers.com/showthread.php?t=335074
Yes, it's a hardware problem. Seems to be fairly common. My TytnII had the same problem.
I had to send it off for repair last Monday. They sent me a replacement phone on Wednesday.
Oh great, I bought this phone a while back from someone else and was using it with Tmobile and am trying it out with ATT prepaid. So I guess I am not covered and am stuck with a phone with a broken 3g radio?
First try the steps described above, sometimes configuration/ROM trouble can make it look similar.
I tried calling support and talking with them and nothing really worked. They said I would have to do warranty exchange through HTC. They said that all they would need is a credit card number and they send the new one first and I have to send back the broken one and I won't be charged if there is no water damage or too many drops right? Do they send you a completely new device? I have kept this phone inside a microfiber pouch its whole life and there are literally no scratches anywhere and a screen protector on it since day 1. It seems to work fine when on the EDGE network, so should I send it back? I don't want to get charged for anything.
I have the same problem... it started with the stock ROM, I have tried four different ROMs, five different radios, even tried reverting to the 6>0 ROM thiking it was a 6.1 glitch, and nothing worked. I get EDGE just fine, but if I switch to 3G, I get a signal for maybe 30 seconds and then lose it.
Lucky for me, my warranty expired. However, AT&T is supposedly releasing the Diamond soon, I thnk I'll plod along until then.
drunkbastard said:
I have the same problem... it started with the stock ROM, I have tried four different ROMs, five different radios, even tried reverting to the 6>0 ROM thiking it was a 6.1 glitch, and nothing worked. I get EDGE just fine, but if I switch to 3G, I get a signal for maybe 30 seconds and then lose it.
Lucky for me, my warranty expired. However, AT&T is supposedly releasing the Diamond soon, I thnk I'll plod along until then.
Click to expand...
Click to collapse
Man I wish I had the money to switch devices like that. Being a college student means no money.
Sometimes people call me and get a message saying my phone is off or out of service. But when I look at it, it often shows 4 bars of service..
When I call someone, the problem disappears temporarily, and I start receiving calls again (and I receive all the SMS's I was supposed to get at once), only to appear again later for no reason (a soft reset also solves it). It's not related to location, it also happens when I spend the day at home (where I get a strong signal).
I don't think it's a operator problem either, since my operator is known for it's good services, and other people who use "normal" phones never had such a problem.
I tried 3 different ROMs (dutty's hybrid, Hyperdragon and AthineOS) and 3 different radios (dutty's radio (1.65 something), hyperdragon's (1.70 something), and eMo radio). Right now I'm using AthineOS with hyperdragon III's radio, and almost no programs installed..
This problem happens both in 3G and EDGE mode.
Anything I can do about it?
Send it in for repair?
Seems you tried all you could...
Don't think I can send it for repair, since it's an AT&T Tilt and I'm not even in the US..
Guess I'm outta luck then
Anyone else have any ideas?
have you tried the sim in another handset, sounds like a network problem to me.
3G Network
Are you using 3G Network?
Sometime I use 3G band and even It show good signal I loose phone calls.
I changed to GSM and no phone calls loose.
This happens in São Paulo/Brazil but...
EDIT: Sorry. Now I saw that you reported this problem also using GSM band.
Thanks.
I am not sure if you're using your US SIM card in a foreign country?
Maybe you just forgot to enable INTERNATIONAL ROAMING before you left ... ?
I'm having the same problem
I seem to have started with the same problem about a week ago. A couple people complained that they called me but it rang twice and went to voicemail - My phone never rang. However, after I made a call (or apparently did something to "wakeup" the phone), I would get the voicemail notification (2 hours later).
I tried reseating the SIM card, but then it went to "SIM Card Missing". I did a hard reset, but that didn't help. I took it back to AT&T and they replaced the SIM Card. That seemed to work again, and certainly would have been a convenient fix (bad SIM card - too easy). So I've just spent all weekend reloading all the apps, but now it's happening again!!
The symptoms are; After I reboot the device, I can receive one or two calls, then it doesn't ring anymore (the caller hears 2 rings then it goes to voicemail). If I cycle the Phone radio button in the Comm Manager, or cycle power, it comes back to life for 1 call, then craps out again.
I'm just using the standard AT&T ROM (without the Bloatware after this past reset) and the standard/default radio version 1.27.12.11
The only thing that I have noticed that seems different lately is that the "Comm Manager" task is always running when I look at the running programs (which I don't think it used to) I had also recently installed Garmin XT.
The device is of course 1 yr + 2 weeks (so I assume just out of warranty)
Any help would be greatly appreciated!!!
Hmmm,
what I would try, is, to just make a hard reset, load only my contacts to the phone and run it for a while to monitor its "Incalling" behavior. If everything seems to be fine, I would go ahead and start installing an application, then monitor my device again for a while, if everything is fine I will go ahead install the next application ... and so on. That is just to make sure that no 3rd party application causes this problems.
BTW:
I don't think that GARMIN causes this problem. I used to run Garmin on my HTC too (v5.0) until I came accross SYGIC McGuider (which works much better and card scrolling is much smoother than Garmin).
Well,
to come back to the point: if you get the same problems without loading any 3rd party application on your device, then I would recommend trying another ROM (best advice: go with the HTC stock ROM). If it also happens with the other ROM then it might be hardware related and difficult to fix.
Thanks - I knew that's what I should do, I just didn't want to do it after having spent all weekend reloading and configuring it. I thought I had read somewhere about Garmin having to have the phone radio on to work, so I was hoping there was a setting somewhere that I was missing that was powering the radio down. But..... I suppose it's time to go back to common sense and just do the reset
So far it seems to be working now. I'll give it a few days with just the basics and then start reloading one at a time.
Thanks for the quick response!
Spoke too soon
looks like I spoke too soon, it's doing it again - seems like it was fine for about 3 hours, but now .....
guess it's time to try my luck with AT&T - time to see how good their customer service is
bbaydiver said:
looks like I spoke too soon, it's doing it again - seems like it was fine for about 3 hours, but now .....
guess it's time to try my luck with AT&T - time to see how good their customer service is
Click to expand...
Click to collapse
Well, I'm experiencig totally same stuff here. I don't know whats really going on. I've NEVER before had such or even simialr problem.
Ive installed stock HTC ROM. And its going again.
One question. Are you using Opera Mini maybe?
kristoff_sz said:
Well, I'm experiencig totally same stuff here. I don't know whats really going on. I've NEVER before had such or even simialr problem.
Ive installed stock HTC ROM. And its going again.
One question. Are you using Opera Mini maybe?
Click to expand...
Click to collapse
no, I was just using the default browser.
I've got nothing installed on it at this point so I'm guessing it's hardware related.
Over the last couple months I had been experiencing some strange battery drainage (not related to the GPS issues). I don't know if that was a symptom or not. It just seems like the radio is going to sleep somehow - it wakes up for a little while if I sync my email, cycle the radio via comm manager, or cycle the power.
Anyone know if there is a setting somewhere that controls that? (sure would be nice if it were that simple)
The AT&T store was basically useless, all they did was give me the phone number for the warranty department (but since I'm 2 weeks past warranty, he doesn't think they'll help me), and of course offer to upgrade me to the Fuze for $375 - no thanks!
I've had the same issue (I think). I too think that it seems to happen when I have a 3G data connection active and moving back to GPRS (non 3G) seems to make it better....
I'm on a standard UK ROM and using BTMobile as a provider.
I was driving down the motorway the other day and overtook a friend. He rang me and went straight to voicemail. I then got a text to say that I had a voicemail and rang him back.
I was running TomTom Traffic at the time so would have had a data session enabled....
I think its something to do with the data session sometimes not letting a call through but can't put my finger on anything and certainly can't find an option to change any settings...
Also, even at home, I'm constantly picking up my phone to see that it "has no signal" and the exclamation mark is displayed - so calls aren't coming through - but it then connects and shows a three-bar strength signal. Don't understand why it keeps dropping out, but I get a 3G connection at the front of my house and an ordinary G connection at the back and I think that it sometimes to stay connected to the 3G connection for data even when the phone signal is very poor and it would be better dropping that and connecting at "old" GPRS speed...
Same on the train on the west coast main line out of London. I think having the 3G turned on causes the phone signal to drop out completely more than when 3G is turned off, as the phone tries to hang on to the signal of a 3G cell and doesn't successfully switch over to the next "non 3G" cell whilst in a call.
have you tried a new radio such as NIKI's?
well, AT&T warranty was even less than useless. Home phone, Internet, and Wireless all through AT&T and the best they can do is "see if they could get me a deal on a new phone" or refer me to HTC technical support. Nice customer service AT&T!!!
HTC technical support was actually trying to be helpful, once she found out I already did a hard reset, she referred me to their warranty group. They looked up the S/N and it's still under their warranty (I guess theirs is 15 months after manufacture date). Now the only problem is I have to send it in to them to see if it's covered under warranty, and of course be willing to go without my phone for 2 weeks (and pay them a yet to be determined amount if they decide it's not under warranty).
I'd like to try a different radio, but looks like there's too much for me to read up on - I need to get the device fixed, I've already lost too much time with it being messed up and me screwing with it.
Update
so this morning I was ready to throw in the towel and send the device back to HTC. At least they were willing to help me out, unlike AT&T.
I get to work, and of course the phone seems to be working (which isn't unusual, it works for a little while then craps out). Come lunch time, it's still working (now this is unusual, it must be a fluke, I'll give a couple more hours before I package it up). 4:00 and it's still working! Now I'm starting to wonder if it's got to do with the cell towers near my house (and the AT&T store since it did it for them too).
I email my buddy who lives about 1/2 mile away and also has a Tilt just to see if he's had any similar problems. He calls me back laughing. There's 5 People in his office with the exact same problem (and not all Tilts either).
So to make a short story long....... it appears to be a problem with AT&T, NOT the device (but Thank You very much AT&T for the incredible customer care you demonstrated and for trying to screw me into buying new devices for outrageous prices)
So at this point, I'm not sure if it's that AT&T has fixed the issue across the board, or if it was the "Resync the routing" that the online chat person tried last night that finally propagated across the network (I assume so that AT&T can find my phone in order to route the calls to me).
I guess we'll see if it does the same thing when I get back closer to home tonight, but I'm relieved that it appears to be fixed.
Thanks everyone for the suggestions! Now I have a little more time to read about how I can screw up my phone on my own schedule - all the practice of resetting it and reinstalling everything, and seeing how much faster it is has inspired me
Hi bbaydiver
Did Att fix your problem? I had same issue with my tilt 8925. I tried all the orginal Att rom "same problem". After couple minute, I can't receive and make call. thanks
kwong1998 said:
Hi bbaydiver
Did Att fix your problem? I had same issue with my tilt 8925. I tried all the orginal Att rom "same problem". After couple minute, I can't receive and make call. thanks
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Have you tied asking AT$T for a new sim card ? They do wear out you know.
denco7 said:
Have you tied asking AT$T for a new sim card ? They do wear out you know.
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I didn't tried asking AT&T for a new sim card. but I will call them to change the sim card. Does anybody know how to disable the 3G function?
Just a "me too..."
Hello everyone. I just wanted to report that I'm having the same issues...they started about a week or so ago.
I've had my AT&T Tilt for about 8 months now (it's a warranty replacement for my first tilt, bought in July...so of course, I'm out of warranty). I recently had problems receiving calls, and then I started being unable to make calls, even though my phone shows a decent signal...anywhere from 4 bars to 2 bars. When dialing, it'll say "Dialing..." for a few seconds...and then it clicks off. A soft reset will fix things temporarily, but that's it.
I'm running the stock AT&T ROM (I'll check the version number if someone thinks it'll help), and I've tried doing a hard reset AND replacing the SIM card. Same effect.
Someone please let me know if they resolved this problem. AT&T offered me an HTC Fuze...but I'm extremely wary of other phones by this manufacturer. I'm very, VERY tired of phones crapping out on me after having just spend a couple of hundred bucks on them. At this point, I'm just looking for something reliable. If someone else here has had problems with the Fuze, please let me know...not to start any fights around here, but I'm actually thinking about going with the iPhone.
Thanks.