Are orange activly trying to loose customers? - Touch Diamond, MDA Compact IV General

When I left Orange i was at least offerd a free Touch Diamond and an Okay 35 quid a month connection with there so called unlimited data package...
But yesterday we moved my mums phone...
The retentions guy basically wanted us to pay 40 quid a month for the contract. And wanted us to pay 150 quid for the phone...
Oh and Unlimited is now 250mb FUP... And he was even being very dodgy as im sure it was 500mb... he simply said "it depends on who you talk to"
I was a bit WTF by his attitude.
His attitude was not friendly by any means if anything it was aggressive insulting and uncaring.
I just found it really odd also that one week i get offerd a free phone a couple of weeks later they want 150 quid for it. Even with the contract. As if being a returning customer means nothing to them...
Anyone else had really bad experiences with them?
Oh and on that day we went to a Tmobile shop and got my mum a Compact IV Just waiting for the pack code to arrive to transfer the number.

In my experience;
Never take the first offer. Take note of all they have to offer, look at other prociders' contracts and then call back. You can usually negotiate something.
Always make sure you get through to Retensions, not Upgrades. Same handset, same contracts, different prices.
Prices do depends on how many 'credits' you rack up during the contract. If you pay minimum line rental and never go over minutes, you don't get much leverage on new phones/contracts.
Personally, I've always gone for 12 month contracts as I can't stand the thought of having one phone for more than a year!

I was on Orange, switched to O2, got the £35/month deal.
No more callers getting put through to my voicemail instead of my phone!

No need to go through Orange to do an upgrade, just visit one of the third party providers (car phone warehouse, Phones4U etc.) and they will upgrade you with a better deal than Orange will offer direct.
I got a free Diamond on my existing Dolphin £25 contract. Just walked into Phones4U and they offered to upgrade with no additional cost. In less than half an hour I had a new phone without having to change contract or number.

Orange!!
I was on contract with Orange for 10 years.... and when I told them I was leaving 'cos £8 a month was ridiculous for 30MB of data, some guy in an Indian call centre just said OK... 'OK'!!! TEN YEARS!
I've moved to vodafone... £30 a month, free Touch Diamond, 250 mins anytime, 150 texts, 500MB data... and polite call centre staff I can actually understand and who know what they're talking about!
I wouldn't touch Orange again if they offered me for free, every new device HTC release in the future! Good bye forever

Captain Jean Luc Picard said:
I was on Orange, switched to O2, got the £35/month deal.
No more callers getting put through to my voicemail instead of my phone!
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Click to collapse
I switched my voicemail off years ago. Mainly because of a stalker mind you...
I've kept it off ever since.

I oredred my Diamond with Orange by phone @ 9:30 at night.....
Phone was free, I got a car charger, loyalty bonus discounts....(600mins, Unltd txts, unltd Internet...well 250mb) = £22.50 a month : 18mnths
Chuffed

Im on orange with my diamond i pay £40 quid a month and only get 150 mb of internet so i got my fone unlocked and im on vodafone pay as u go now (even tho i cnt get on the vodafone live homepage)

Related

Want a Kaiser on T-Mobile (UK), got a cunning plan - advice please

OK, so I still have a blue angel, drooling over a kaiser, and my contract with O2 was up last week.
Thinking T-Mobile (for web n walk) but from what I hear the styling isnt as nice as the HTC one, plus my experiences with the O2 version of the XDA IIs ROMs left me a little cold.
So, ideally I want a non-branded Kaiser.
Well, if I take up a contract with T-Mobile, and take no phone, I am losing out, so I thought I would get a phone from them and sell it unused. I was looking and I can get a nokia 6300 for free with the tariff I want and it seems like I could get it unlocked easy enough or do it myself and flog it new, maybe get 100 quid for it? Any suggestions as to whether this would work or if I could shift an unlocked T-Mobile branded nokia 6300 on ebay for a decent rate. Also suggestions as to a better phone to use.
The other question is whether when I hooked the sim-free kaiser up to t-mobile, I would be able to get web n walk and all the other services set up OK. Don't want the T-Mobile front screen etc, just as long as everything works. I would imagine that cooking roms and stuff for it would be much easier as it was a vanilla phone, I am just worried about making the operator-specific settings...
Any other advice welcomed, ie another provider to go with who will subsidise me on the phone and who do an all-you-can-eat bandwidth package for a decent rate.
The only non-flexible bit is that it just *has* to be a kaiser
i did something similar a few years ago, look on tmob for all the phones you can get for free and the look on ebay's finished auctions search for the phone that seems to sell for the highest amount (it is generally the newest phones). You will still be out of pocket doing this rather than just waiting a few weeks on your current contract until tmob release the kaiser.
you will be able to get web'n'walk sms/mms settings fine, but probably won't be able to access their other services like mobile tv very easily
cool, nice to know it can work out.
I think I may have found a better phone to do it with - a sony k800i
There's a few going for over 300 quid at the mo on ebay.
I can get that free with the 15 quid a month contract, that's approaching the price of a kaiser
Not really worried about the mobile TV and stuff like that, am a geek, will do it myself - slingbox or mythtv something
OK, maybe I was smoking crack before I went to lunch or something, but there were multiple K800is on ebay listed at over 300 quid. I come back, check the link and it ended for 99.
WTF?? Maybe it was in euros or lira or something.
Im also going to use this cunning plan!
But I think your best options for a free phone to sell is either the Nokia N95 or the Blackberry Pearl.
Also, ensure T Mobile puts you on a 12 month contract as opposed to a 18 month one.
Agreed that the design of the MDA Vario III looks pants.
you can't get a free N95 on 12mo contract, and on an 18mo contract, you have to go up to the 45quid a mo contract to get it free - it's 250quid on the 15/mo contract I am going to get. The k800i or similar looks to be the phone that is going for the most on ebay that you can get for free with the 15/mo contract.
Am prolly gonna go with the 18mo contract as it is only actually 30quid more for 6 months more contract and you get more minutes / texts
Plus then I can get the web n walk for 7.50 and am still only paying a total of 22.50 a month
Okay. I talked T Mobile in throwing in a free N95, how much do you think it would sell for on ebay? I have no idea of the worth of these Nokias
If its unlocked, probably £250+
Don't get caught though
Here in the NL you could just go to any telecom shop and get any phone they hold in comination to any subscribtion with any provider. Of course these telecom shops are not affiliated with any particular network and usually the discount you get for the phone are approx 50 euros less then T-Mobile for example but it is worth 50 euros to have an unbranded and unlocket phone...(this what I am doing actually right now via a website)
Of course if you get Branded t-mobile device you get a free Micro SD card with it and the best is the guarantee for the duration of your contract. Plus here in the NL if you need to send it for a repair it goes much quicker then via HTC... T-Mobile send you prestamped & preaddressed envelope (a special one) which you use to send in your device. I haad to use this service on my Vario II when I got allignment issues and I had my phone back fixed after 4 business days. Alternatively you can bring your phone to a t-mobile shop and they even offer you a temporary replacement phone (a junky one) but then it takes longer as it has to go throught their main depot.
I am right now ordering a TyTn II via my resellers website with T-Mobile Flex 40 renewal + PITP the phone costs me including shipment 125 Euros...
darthbane2k said:
Okay. I talked T Mobile in throwing in a free N95, how much do you think it would sell for on ebay? I have no idea of the worth of these Nokias
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Click to collapse
Well I see two on ebay currently bidding at £544 and £655 but I saw phones yesterday going for silly amounts and then went back to a more reasonable amount. Maybe bids are getting rejected or someone is playing around.
What tariff did you have to go on to get one chucked in for free??
Churchill said:
Here in the NL you could just go to any telecom shop and get any phone they hold in comination to any subscribtion with any provider. Of course these telecom shops are not affiliated with any particular network and usually the discount you get for the phone are approx 50 euros less then T-Mobile for example but it is worth 50 euros to have an unbranded and unlocket phone...(this what I am doing actually right now via a website)..
Click to expand...
Click to collapse
You can do this in the UK, but it seems that T-mobile do not allow this unless the phone is branded or approved or something. Annoying as tmob is the only one doing a flat rate 3G bandwidth package for a reasonable amount (£7.50 pm or £1 a day) I am going to explore this avenue myself, but it seems to me that you can get way more subsidy by getting a whole phone and selling it.
T Mobile wont permit this in the UK because they like to attach branded phones to their contracts, these days banning services such as MSN messenger (which the Vario III will have disabled by default)
Is MSN etc blocked on web n walk now? I heard before that it was technically against the terms, but it was possible.
What about other stuff? I would ideally like to set up some kind of media centre at home and have it pull any mp3s / videos etc I like over the net.
What about VPN? Could I maybe VPN to my home and route everything inside a tunnel, thus denying tmob the ability to see what I am transferring?
I tried selling a phone a while ago on eBay. From past auctions I was expecting to sell my phone for £200 but at the last minute someone bid £350. The PayPal details said "Kate from Richmond" (an expensive area in London) had bought the phone. It was then that I received an email from someone in Nigeria asking me to send it to Lagos... they promised £50 extra for P&P but it was obviously a scam. They started sending through spoofed PayPal receipts claiming to have paid money into my account (even though my PayPal account said differently) and in the end they got quite aggressive and threatened to report me to eBay.
Just thought I'd warn you
OK, that makes sense.
LOL, one of those N95s just finished @ £1131 !
Normal bidding, then silly bids from "Bidder 1", "Bidder 2" etc...
Looks like the 419 business is getting too much heat so the Lads from Lagos have switched to a new tack.
ateles said:
I tried selling a phone a while ago on eBay. From past auctions I was expecting to sell my phone for £200 but at the last minute someone bid £350. The PayPal details said "Kate from Richmond" (an expensive area in London) had bought the phone. It was then that I received an email from someone in Nigeria asking me to send it to Lagos... they promised £50 extra for P&P but it was obviously a scam. They started sending through spoofed PayPal receipts claiming to have paid money into my account (even though my PayPal account said differently) and in the end they got quite aggressive and threatened to report me to eBay.
Just thought I'd warn you
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Click to collapse
I have dealt with these scammers a many a time on ebay. They totally ruin things for all.
evilc said:
Is MSN etc blocked on web n walk now? I heard before that it was technically against the terms, but it was possible.
What about other stuff? I would ideally like to set up some kind of media centre at home and have it pull any mp3s / videos etc I like over the net.
What about VPN? Could I maybe VPN to my home and route everything inside a tunnel, thus denying tmob the ability to see what I am transferring?
Click to expand...
Click to collapse
Its not blocked. Its frowned upon. However T Mobile are now disabling use of it via firmware, hence one of the reasons why the Vario III is being delayed.
So guys, if I sell a new unopened T Mobile N95 for £250, you think its reasonable? Or could I push for more £££s? That Kaiser isnt cheap!
To clarify on Web n Walk...
On the normal (£7.50) tariff, only surfing and email is allowed.
On the Web n Walk Plus (£12.50) tariff, everything except VOIP is allowed.
I will probably go with the £7.50 one and if they moan, go on to the £12.50 one
So guys, if I sell a new unopened T Mobile N95 for £250, you think its reasonable? Or could I push for more £££s? That Kaiser isnt cheap!
Click to expand...
Click to collapse
Dunno, might only get £200. Most of the ones over £200 seem to be tampered with...
What you might be better of doing is browsing the net and seeing if you can get 1 on a 12 month free contract with a cheepish phone and then the money u save on the contract put with selling the cheaper phone might get u somewhere...

Orange upgrades to TYTN II ..what tariff deals are you getting?

Am not sure if this is the right area for this post but here goes:
Orderd my TYTN II today on my old tariff of £20.00 a month which includes 200 text, 10 photo messages + 5mb data, 1000 minutes off peak.. phone was free and all on a 12 month contract. my total cost for the whole year will be £240. when the large data bundles come out i may go for it but for now i tend to use my m3100 throgh the wi-fi at home. i only tend to download my hotmail/gmail messages or msn when on the move ie twice a week if no wifi is avail. what i am worried about is that it would have been nice to have the Anytime tariff.
I might still get a sim only monthly tariff off T-mobile.
Does anyone know what this will be called on Orange. Are they going the same way as they did with the touch?
its called the Orange TYTN II
Deleted... was talking bollocks!
WOOHOO! Finally got to talk to someone in Retentions who has a brain.
Got the TYTN II for free but had to take an 18mth contract.
Same deal as I was on - £35 (I think) for 500 any time, any network mins, 500 texts.
Probably not the best deal, but beggars cannae be choosers!
F.
good one enjoy.....
Racoon 35
Hi Guys, just got my Kaiser / Tytn 2 on Orange ...
Here's the deal - (I think it's good for the rest of October)
Racoon 35 - £35/month on 18 month contract - this gives 700 across any network minutes, plus 100 text (not a big text guy) .. plus unlimited landline numbers starting 01 or 02.
On the £35 contract, the tytn2 was £89.99 but the package provided cashback on an old phone ... I got £150 c/b on an old nail of a Nokia 3110 ... cashback works on airtime credit so I've bought the phone with four months free use.
They are also providing unlimited data access at evenings and weekends for two months.
Negatives .. No sexy iPhone style HTC black theme .. watch out for the data after two months free use .. the small print automatically puts you on a £5 a month data tariff if you don't opt out (the same with the traffic TV service too).
PS, Just installed Tomtom 6 and the internal GPS works better than my old bluetooth did on my XDA mini.
Wish list ... make the display look like the iPhone
Well, after getting Orange to put £100 credit on my account to upgrade to a free TYTN II on a 12 month contract, I thought I'd phone up their customer services and have a small whinge about their appallingly bad data bundles. Currently I pay £4 for a measly 4mb on an old orange world bundle. Their best offer was £8 for a capped 30mb per month. Eventually, having been fobbed off with a stock answer I was put through to a "supervisor" who agreed, when I mentioned Vodafones £7.50 for 120mb deal, that the Orange one was, perhaps, lacking!
I explained that with modern phones such as the TYTN II having the potential for being far more data intensive (google maps, youtube, skype, bbc streaming etc) that it was about time Orange offered a fair price for a decent or even uncapped data limit.
Apparently, this may happen sooner rather than later, as I was told that new tariffs were being rolled out in March ('08) and that after many complaints data tariffs were also being revamped. I do hope that this does indeed transpire. If anyone has any further info please post...
Hmm. Wonder how much these new data bundles will cost?
Can't see them allowing you to move from an £8/month 30Mb bundle to a cheaper with more data one? or maybe they will surprise us...for once.
Spoke to a nice woman at Orange last month, I told here that I am paying £8 for 30mb and said I wanted to change my data bundle to the 250mb one. She checked and said it was only for business customers as I was on an animal plan, I lied and said a friend rang up a while ago and said he was on an animal plan and they put him on the 250mb package ok , she went and checked with her supervisor and she said that I could go on the 250mb package on my current animal plan
So everyone on the 30mb Orange data bundle, I would phone Orange now and request the much bigger package for less money, am so happy now
Orange World for Business 4 £2.50 4MB £0.80
Orange World for Business 10 £5.00 10MB £0.80
Orange World for Business 250 £6.38 250MB £0.80
Orange World for Business 1024 £17.02 1024MB £0.80
Orange World for Business 2048 £21.28 2048MB £0.80
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Click to collapse
Radeon123 said:
Spoke to a nice woman at Orange last month, I told here that I am paying £8 for 30mb and said I wanted to change my data bundle to the 250mb one. She checked and said it was only for business customers as I was on an animal plan, I lied and said a friend rang up a while ago and said he was on an animal plan and they put him on the 250mb package ok , she went and checked with her supervisor and she said that I could go on the 250mb package on my current animal plan
So everyone on the 30mb Orange data bundle, I would phone Orange now and request the much bigger package for less money, am so happy now
Click to expand...
Click to collapse
This has made my day, i'm going to ring them tomorrow and say the same thing, hopefully they will bump me up.
They told me on the phone the next level up from £8 - 30mb was £35 - 80mb, I mean what the hell? Isn't bandwidth supposed to get cheaper the more you buy?
They are so far behind the competition with their data charges it's beyond a joke. Unfortunately for me I live rurally and have no choice but to use Orange as it's the only carrier with a decent signal out here.
Mr Radeon123 was not wrong. Just got myself 250mb for £6.38 per month (which is minus the VAT) so £8.00 or thereabouts is the charge per month. Thanks for the info matey!!!
If they don't bump you up just keep phoning, someone will eventually put you on the business data tariff.
I think the business tariffs should be the normal data tariffs as the current ones are redicolous
Here is my 250mb data bundle screenshot as proof
http://img.photobucket.com/albums/v604/Radeon/NewPicture-1.jpg
I'd be shipping off to T-Mobile to be honest.
Shame 3 dont do the handset, there network deals have become good and their data packages are defo better.
Got my better half (not so techie) on a 2mb per day data bundle with Orange and that is FREE for ever. They do charge £0.50 per 50kb if you go over (£10 per mb) so spb gprs monitor is pretty useful.
Having just got the 250mb for £8.00 business bundle put on my personal account, I enquired again about the possibility of updated data bundles coming out in March...
STOP PRESS!! The lady I spoke to said that on 1/3/08 £8.00 will buy UNLIMITED DATA (NOT capped at 30mb or anything else)
Hope this information proves to be correct and is of use to those of you in the UK...
I've also just upgraded to the £8 data bundle, the guy I spoke to said the fair usage policy kicks in if you go over 1Gb on a regular basis, so I think thats as close to unlimited as you can get for mobile use, so long as your not using it as a modem too much.
To top it off as I'm getting my 8Mb broadband connection free with my contract it's a relatively cheap option for data.
Vodafone seems to be the way to go...
My Tytn II is about 2-3 months old, I got in on Vodafone for free on an 18 month contract. Originally I had to pay £40 per month for 750 mins & unlimited texts. I haggled with them and brought them down to £25 for the same! WOO!
Well i was gonna leave orange and got this deal in the end , phone free , £35 18 month contract giving 500mins cross network and unlimited text messages , 100 additional loyalty bonus minutes , £5 monthly discount loyalty bonus and the basic data package
Be careful with the data package.
I was offered the unlimited data access at evenings and weekends for two months.
I had data charges for about £4.00 for each of those two months.
When I queried this I was told I had gone to websites outside the Orange World portal !
I no longer use Orange for data.
r
Andrew
Pretty good deal, I think
I have two phone contracts with orange 35 pound/month each for 500 mins and 500 text. Near the end of contract. Over the last month, I've phoned disconnections 5 times getting a better offer each time. Tonight I went with this:
Phone 1) SE K810i 600mins & unlimited text 15pound/month
Phone 2) TyTn 11 700 mins & 100 text ... wait for it 20 pounds/month.
Both phones free. Also added 250MB data to the TyTn11 for extra 7.50/month.
I'm pretty chuffed. Phones arrive Thursday. Now on to ebay for 8GB microSD card!
Andy

T-Mobile UK upgrade cost....

Well, i'm in the process of upgrading my Hermes to a Kaiser on T-Mobile UK. My bill for the past year is £45-£50 a month, and it looks like it'll be about the same for the next year too. so my upgrade costs are.....
On the 30/11/07: £80
5/12/07: £100
20/12-07: £230
Tomorrow? god knows!
oh - on a brand new contract - it was £150 (early dec) now £190.
Have i missed something or is that just crazy????
think i'll wait til the middle of Jan... it'll either be 500+ or free!!
you can get an o2 steller for £89 on a £35/month contract. thats why my girlfriend is leaving t-mobile and going to o2. t-mobile just dont treat their customers very well esspecially their returning customers
It would be worth ringing T-Mobile and asking to end the contract; I'm sure they'll be more flexible in the upgrade cost once they realise they are about to lose a customer
Thats how i got mine, i threatned to leave, as i actually was going to move to orange. But they ended giving me a really good price plan and the kaiser for £80 (unfortunately i couldnt get it for free ) The networks are very tight wen it comes to giving away things
I just went from a T Mobile Wizard to Kaiser, playing the give me my PAC Code routine does not seem to work, however, what does work is to just keep ringing, i rang 4 times and got 3 different deals ???
In the end i got the Kaiser for £80 and they let me downgrade to W&W 20 or whatever £27.50.
I looked hard at Orange and O2, but the W&W Tariff is far better VFM.
just to let you no how it works with T-mobile. each account has a CLC customer lifetime contribution T0-S4 and is worked out on many different things, price plan, what type of cals you make/recive, what's outside your allowance, how much allowance how often u call customer service. basicly how much u cost to keep compared to how much u make them, but not loyalty as a lot of people still think I can't tell you what things have what amout of nfluance as I don't know and nobody apart from the big wigs can tell you either. any way T customers are high value but not many people are T customers, T0 T1 and T2 range from 230-320 on a 12 month and 280-380 on 18 but like I said this is rare and also an advisor can overspend 20 for any T customer without asking anyony. most common are mid value account S0-S4 S0=200 S1=180 S2=100 S3=50 and S4=RRP no matter contract lenth but S0 and S1 can also auto overspend by 30 but only on a 18 month plan baisicly if your S4 you don't get anything. anythibg else and your best option is either a web match so get the same as a new cust ore some times better to just pay some toward the handset, but will only be FOC ir you are a very high user. and threatening to leave and askeing for a PAC and a manager etc will not do anything a a advisor in upgrade team has all the same systems and accses as a manager and the same athority when people put you on hold to check with a manager there probably getting a drink. and kickibg of and demanding a manager will just be told a 2hr cal back which will not happen mainly because its a waste of time for everyone involved as a manager realy won't be able to do anything extra. hope this has cleared a few things up, and I apoligise in advance for punctation spelling etc its late now and im on my kaiser and can't be arsed to check it
forgot to mention vario 3 as a upgrade is 280 or 370 with co piolt
well O2 will still be getting my £89 tomorrow and £42.50 a month for the contract plus web bolt-on. thats £845 over 18 months t-mobile will not be getting
I already tried threatening to leave T-mob, but that doesn't (as said above) seem to acheive anything. They told me i have a £200 "upgrade discount" but thats 200 off any magical figure they pick out the air!
The t&c of o2 web bolt on doesn't reassure me, as despite what they told me in store, it only mentions web access ie web pages and doesn't mention other online services (messenger, voip, ftp, ssh, etc etc).
Oh, and O2 will charge me for the handset based on my voice package cost, then i have to add the web on for an extra cost, but no handset discount!
They way T-mob is swinging the prices about i think they may have a rush on for handsets so the prices are going up, hopefully in the new year they'll have too many and the price will drop....
sory to dissapoint but its not going to get any cheaper in new year its stil going to be 280 handsets like that don't go down in price im afraid the vario2 and compact3 etc are still the same now as when they come out originaly. the prices vary because of who you speak to there not meant to offer full spend straight away and some won't at all and some wil overspend but most won't as the mony they spend affects their stats an also their bonas
well my girlfiend called up t-mobile today to cancel her contract and the oddest thing happened, they undercut o2's handset price. end result, same web-n-walk flext 25 with added £20 a month for free. so £89 worth of calls texts, and mms. grand total £32/month and the handset was £69.99
this was the first call to t-mobile, no repeated calls, she just told them she was treated rude by the instore rep and said o2 had offered her the stellar for £89 with a better data package (£7.50 a month for full HSDPA) not t-mobiles cut down 3G web-n-walk service for £7.50.
Thats all it took and he sorted out the vario III to be picked up instore because the warehouse didnt have any
RESULT!!
dolbe said:
you can get an o2 steller for £89 on a £35/month contract. thats why my girlfriend is leaving t-mobile and going to o2. t-mobile just dont treat their customers very well esspecially their returning customers
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Click to collapse
O2 seem to IMHO. Haven't paid for a phone from them in 4 yrs. Started with a Nokia 6230, then the 6230i, then to the XDA Exec (HTC Uni) and now the Kaiser (Stellar). My monthly spend is £30-£40 and all but the latest were 12 month contracts. Now on 18 month due to better offers. Interestingly, they seem to have upgraded my handset warrenty to 18 months too. I wonder if any of the other networks do this?
yakleback55 said:
sory to dissapoint but its not going to get any cheaper in new year its stil going to be 280 handsets like that don't go down in price im afraid the vario2 and compact3 etc are still the same now as when they come out originaly. the prices vary because of who you speak to there not meant to offer full spend straight away and some won't at all and some wil overspend but most won't as the mony they spend affects their stats an also their bonas
Click to expand...
Click to collapse
Note quite, the online "my t-mobile" has the same upgrade price (getting more expensive since the start of dec), so its not the person i speak to, its the computer system. Either T-mobile are downgrading my "upgrade status" or the basic cost is going up. Also, the new customer cost has gone up in the past 2 weeks. Next time i speak to them i'll try and get a better deal, but i'm not confident they have that much power to override the computer. :-(
well I was first quoted £230 upgrade on my girlfriends contract from the Vario to the Vario III. when we called today to cancel they did have a better price, even though we had been told by an instore rep the compuer had the last say in your upgrade price and threatening to leave t-mobile would have no effect. he saud it was useless calling t-mobile as they would give the same price as he quoted.
He obviously was talking total crap because they where very quick to give a good deal. £69.99 for a vario III on w-n-w flext 25 is a damn good price as they also threw in the same extra £20 as the original contract and we got w-n-w plus for the price of w-n-w standard.
Prices are not set in stone so dont settle for those inflated prices quoted. Its all about who you tallk to as to what price you get. basically any rep that tries to charge £230 wants to give themselvs a decent commision and not give the customer a decent price
I was fully ready to get an o2 stellar after the way my girlfriend and I was treated in store. He was rude and refused to call customer services to check for a lower price. He told us we may as well go somewhere else if we wanted to pay less.
The way we where treated was brought up in the phone conversation with t-mobile and it may have had some bearing on the price, or it coud of just been the sales rep that wanted to give us a good deal, either way its was not a set price as he quoted two prices before we went for the final offer
I got my Stellar from 02 for £40.
I was going to move to t-mobile until i phoned up 02 and asked to cancel.
They guy on the cancellation desk was very helpfull and gave me a good deal so i decided to stay with 02
the only downside is that there is no 3g in my area with 02 but there was for t-mobile but getting the stellar for £40 instead of £117 I can live without the 3g
the cost for a new T-mobile vario did go up but i dont no why but the upgrade price has always been 280 and will be for a long time. your upgrade limit can change whenever it feels like it but can be overid by any 1 the advisor can overide any think on the system its just what wil happen if they do, thats why no one will and managers cant do anythin different, there are extra things that can be done but there is still a limit and never to far from the original.and one other thing NEVER listen to what my T-mobile offers it is always the absoultr minimum i work in the loyalty team at T-mobile as you can probebly gues from how much i no if any one wants to PM me with there number i will do u a favor and call u up with the absoult best we can do. im leaveing soon so dont realy care what my stats and spend are so ill let ya no the best we can offer
one other thing never listen to the people in the shops either there systems are compleatly different from theirs the ring us to set their offers on the system for them. allways call the network direct never upgrade online or instore unless its been set up first over the phone for you
yakleback55 said:
the cost for a new T-mobile vario did go up but i dont no why but the upgrade price has always been 280 and will be for a long time. your upgrade limit can change whenever it feels like it but can be overid by any 1 the advisor can overide any think on the system its just what wil happen if they do, thats why no one will and managers cant do anythin different, there are extra things that can be done but there is still a limit and never to far from the original.and one other thing NEVER listen to what my T-mobile offers it is always the absoultr minimum i work in the loyalty team at T-mobile as you can probebly gues from how much i no if any one wants to PM me with there number i will do u a favor and call u up with the absoult best we can do. im leaveing soon so dont realy care what my stats and spend are so ill let ya no the best we can offer
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I sure wish you would of said this yesterday before we went for the £69.99 offer. although it was a damn good price for the fact she is still on webnwalk flex 25 with a £20 extra credit a month and webnwalk plus for the price of webnwalk standard.
Would you have been able to get a better price?
to be fair 69.99 on flext 25 is a good offer anyway i dont think i could have done much more than that. you definitely got a good deal
I'm glad i got mine when i did then.
Cost me £100 for the fone, but i kept my Staff discount even though i'm not staff anymore, so i've got 50% off everything...
Flext 35 and W&W Plus for £25... i'm well pleased...
Rather pay slightly more for the fone and save over £300 line rental over the life of the contract...
G

Amazing Orange Deal

Dolphin 35, an 18 month contract, £35 a month for 18 months with the option of 5 months free. That brings the total cost to £455, only £55 more than the Sim free cost of the phone and you get unlimited web browsing and unlimited texts and 600 minutes.
Orange may have a poor reputation, but that deal is unbelievably good.
See here: http://www.mobiles.co.uk/orange-htc-touch-diamond.html#MobilePhoneTariffs
Edit: My mistake, there's no unlimited data with that deal. It looks like you have to buy through orange for unlimited data which comes to a total of £540, £90 quid more. Still not bad though.
The standard warning applies with the above offers and all like it. You are likely to not get that money due to obscure overcomplicated rules on redeeming the cashback, normally involving goats, virgins, and lunar eclipses.
It's been scientifically proven that people too evil to be a seal-clubber or second-hand car salesman go on to run discount phone websites.
The original deal direct from Orange is still good though. In fact, it's the one I signed up for earlier.
Or you could get all that and a free ipod or projector or whatever you want, done it with my last phone and an xbox 360 and it all worked fine.
joey7415963 said:
Or you could get all that and a free ipod or projector or whatever you want, done it with my last phone and an xbox 360 and it all worked fine.
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You pay more though, the original deal i quote was £455, to get a 'free' Xbox Arcade it would cost £720. That's £265 more for a console thats worth £150 - So you're wasting £115! Hardly free ey?
i just got a upgrade
they have given me 650 cross network
unlimited landline calls
unlimited texts
"unlimited" data
18 month contract...which i don't mind.... £30
this was direct from orange....no funny middle men
Free direct from orange on £30 pm
Just bought mine on upgrade, direct from orange for £30 pm 600mins + unlimited text and web, phone was free!
I suspect you can get it for free on the £25pm but I wanted unlimited web.
ljames28 said:
Dolphin 35, an 18 month contract, £35 a month for 18 months with the option of 5 months free. That brings the total cost to £455, only £55 more than the Sim free cost of the phone and you get unlimited web browsing and unlimited texts and 600 minutes.
Orange may have a poor reputation, but that deal is unbelievably good.
See here: http://www.mobiles.co.uk/orange-htc-touch-diamond.html#MobilePhoneTariffs
Edit: My mistake, there's no unlimited data with that deal. It looks like you have to buy through orange for unlimited data which comes to a total of £540, £90 quid more. Still not bad though.
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Oranges' deals are not that good at all.
First of all 18 month contracts for any WM Device enthusist are terrible. You want to try the new forthcoming WM7 HTC devices, you will want a 12 month deal.
Secondly Orange's unlimited data isnt unlimited. Its a 500MB fair use policy (too little) that - according to their website (and there has been some confusion about this) is limited to 2 months. After 2 months, you pay for the data package.
You need to check if these 3rd party dealers are giving the unlimited mobile data. I just ordered with M2YD on a Dolphin 35 18 month contract, free handset and this DOES include the unlimited mobile browing (confirmed with M2YD and Orange CS on the phone). £35 per month with £210 back on redemption and £55 cashback with quidco. This means my total cost for the 18months will be £365
Me too
I've ordered from m2yd.
Dolphin 35 .... £210 cashback, unlimited internet and texts. £55 back from www.quidco.com
In all, over 18 months it will cost me £20.28 per month
Best deal currently available over 18 months ... I think I've searched them all!
darthbane2k said:
Oranges' deals are not that good at all.
First of all 18 month contracts for any WM Device enthusist are terrible. You want to try the new forthcoming WM7 HTC devices, you will want a 12 month deal.
Secondly Orange's unlimited data isnt unlimited. Its a 500MB fair use policy (too little) that - according to their website (and there has been some confusion about this) is limited to 2 months. After 2 months, you pay for the data package.
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The contract may be 18 months but i was simply looking at the total cost. As in, if a phone comes out in 12 months that you want, buy that also. There's nothing to stop you running two contracts concurrently. If you've seen a better deal from another network, post it, just because it's an 18 month deal doesn't make it bad.
Also, show me a network that does unlimited data that doesn't have a fair usage policy? Hell, every ISP has one, why wouldn't a phone network who has to send data over a massive infrastructure of cell towers
Btw, im not an Orange fan, im a Tmobile fan, no bias here.
I don't worry about the 18 months thing. For heavily subsidied expensive phones, it often works out that the TCO over 18 months is just a few more £ than over 12 months.
Way back when I got my Wizard with Vodafone, the 18 month contract was about £20 more than with a 12 month contract. I still got my Vario II 12 months later, but then had a spare contract phone for 6 months for £20.
As for the whole "unlimited" thing, it's not just in regards to data, they also wrap "unlimite texts" etc. in similar weasel words. I'm surprised that they're all allowed to get away with it still. It's pure false advertising, and they all do it.
ljames28 said:
The contract may be 18 months but i was simply looking at the total cost. As in, if a phone comes out in 12 months that you want, buy that also. There's nothing to stop you running two contracts concurrently. If you've seen a better deal from another network, post it, just because it's an 18 month deal doesn't make it bad.
Also, show me a network that does unlimited data that doesn't have a fair usage policy? Hell, every ISP has one, why wouldn't a phone network who has to send data over a massive infrastructure of cell towers
Btw, im not an Orange fan, im a Tmobile fan, no bias here.
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sounds like bias to me.
At least T Mobile offer 1GB fair use. 500MB is way too limited.
Also with T's web n walk plus, you get free GLOBAL T Mobile hotspot access.
Also T have a brilliant HSDPA network. How extensive is Oranges?
Also with orange - you seen that cost to non orange mobiles outside of your air time?
As for contract length.. let me put it this way..
12 months ago I bought a brand new HTC Touch.
Slightly OT, but does the Orange unlimited internet allow for using the phone as a modem? Is it unlimited internet or unlimited data?
Likewise does it allow for VOIP?
I can see how Opera will quickly eat into the data instead of pocket IE and its cut down pages
Back on topic, Orange allow a downgrade to the next lower tariff after 9(?) months -so a bit more saving. Not sure if this impacts on the cashback offer though
PaulusUK said:
Slightly OT, but does the Orange unlimited internet allow for using the phone as a modem? Is it unlimited internet or unlimited data?
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The unlimited package on orange does not allow tethering or VOIP...
Have done quite a bit of VOIP over 3G with Skype using an Orange 250mb data plan with my old Tytn 2 and never got charged for it, when I check my usage all it shows is I used a few megs, done that for months
Not tried tethering though as I have no need to.
They may say we don't allow you to do it but doesn't mean they banned it
Sorry, whats tethering?
ljames28 said:
You pay more though, the original deal i quote was £455, to get a 'free' Xbox Arcade it would cost £720. That's £265 more for a console thats worth £150 - So you're wasting £115! Hardly free ey?
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Ok for 6 months extra you get a FREE projector and £80 or pay £30 and get £20 and a free projector!
http://www.beepy.co.uk/mobile-phone...hin-35-24-month-home-cinema-gaming-projector/
Or get a FREE iPod so .... yeh it is free when you compare it with your deal
Recieved my orange UK diamond!!
Wooo!
I've got my diamond today through the m2yd and quidco cashback offer.
There's no discernable customisation to the interface and a very discreet orange badge on the rear cover.
Here are some unboxing pics:
http://picasaweb.google.com/fareedoon/20080711Diamond
Also to add, it is sim-locked.
Got mine too!
Don't forget, first thing to do is look right at the bottom of the box and get the screen protector, and fit this before doing anything else
PaulusUK said:
Got mine too!
Don't forget, first thing to do is look right at the bottom of the box and get the screen protector, and fit this before doing anything else
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thanks, just noticed it!

£175 cashback via quidco (UK)

Apologies if this sounds a bit spammy but it is a cool deal for the UK. Log on to Quidco (cashback site) and you can order a diamond very cheap untii the 24th july, Mine will hopefully arrive tomorrow, so a restless night for me. To add to the £175 cashback you get 11 months half price and I think, though it isn't clear on the website unlimited data: http://www.quidco.com/mobiles-utilities/phones-4u/
Again sorry for spammy looking thread, I am just so excited to be getting a diamond for what averages less than £18 pm, Orange Dolphin 35. Farewell beloved artemis.
Is there anything as well as the £175? because Mobiles2yourdoor give £210 in cashback on top of quidco. Its not in one lump sum, but it makes it work out at £20/month too.
How did you work out £20 with only £175 cashback? on an 18m contract thats a lot more than £18/month...
£18.47p/m over 18 months.
Sorry I think I may have slightly miscalculated a little (god bless my "O" level maths), on reflection, 11 months half price= 11 x £17.75=£192.5, + 9 months @ £35 =£192.5+£315= £507, -£175(cashback)= £332.5. £332.5/18= £18.47p/m. I hope I got that right because my diamond should come in the morning and at the moment I've been paying £20+ p/m for a sim only deal on my orbit from O2 with a lot less mins and less texts and NO DATA! But actually I just don't care as long as I get a diamond (lust,lust). I guess I am a bit of a mug!
Dolphin 35 = £35p/m, orange website says unlimited web browsing on that + 600 mins any network, unlimited landline + more texts p/m than I use in a year. I hate trying to figure out a good deal, I know I'm paying far too much for my ****ty talktalk broadband as well! wtf.
I went with m2yd via quidco - Dolphin £35 /pm, £55 quidco cashback plus £210 cashback over 18 months - this worked out at £20.28/m
Your deal is only £19.26 cheaper over 18 months
And yet you get £175 cashback from quidco (£125 more than me) and your p4u cashback is £17.50 less than me - so in theory you should be £107.50 better off - so where has the other £88.24 gone?
uniqueboy said:
Sorry I think I may have slightly miscalculated a little (god bless my "O" level maths), on reflection, 11 months half price= 11 x £17.75=£192.5, + 9 months @ £35 =£192.5+£315= £507, -£175(cashback)= £332.5. £332.5/18= £18.47p/m. I hope I got that right because my diamond should come in the morning and at the moment I've been paying £20+ p/m for a sim only deal on my orbit from O2 with a lot less mins and less texts and NO DATA! But actually I just don't care as long as I get a diamond (lust,lust). I guess I am a bit of a mug!
Dolphin 35 = £35p/m, orange website says unlimited web browsing on that + 600 mins any network, unlimited landline + more texts p/m than I use in a year. I hate trying to figure out a good deal, I know I'm paying far too much for my ****ty talktalk broadband as well! wtf.
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You are saying 11 months + 9 months. It will actually just be 11 months + 7 months surely.
Therefore: 192.5 + 245 = 437.50.
This then means: 337.50 - 175 = 262.50.
That is £14.58 a month.
That is cheap, but P4U can be dodgy. Like my first Diamond was faulty, Orange replaced it the very next day. (I phoned them at 5.30pm, phone was in my hands at 10am the next day). I doubt P4U would give the same service. Just a warning. Plus, when I enquired about buying through P4U, the guy on the phone said I would only receive 250MB a month, not 500MB. Might be worth looking into while you are still in cancellation period.
Oh, and should probably warn you, I've heard getting your cashback from both P4U and M2YD can be hell. Send everything recorded or special delivery, and take a copy of everything you send. Phone them to confirm receipt etc. Keep on top of it basically. If I remember correctly, if you miss one 'rebate', all future ones are lost too?
Personally I think the best deal was over the weekend just gone. £150 Quidco from Orange (which was a limited offer), and then Dolphin 35 at £30 a month. Worked out at about £21 a month.
I don't think the quidco offer of £175 has any additional half price line rental cashback, so in effect its just 35*18= 630 - 175 =566/18 = £25.27/month.
Not quite as good as mobiles 2 your door but no need to bother with cashback claims I guess. Its still pretty good, when the N95 was released it was never as heavily subsidised as the diamond is at the moment.
I did wonder if that would actually be the case, as £15 seemed very cheap. That is only £270 total for 18 months! I think your figure of £25 is accurate. Having just gone through Quidco and proceeded through to the checkout on P4U it seems that the initial £175 is all you would get. Personally I am kicking myself for ordering 2 days before Orange's weekend offer came online. Lost £100 by being so keen to get a Diamond. Lesson learned.
To reiterate, it looks like £25 a month, with possibly less or no data included, and a poorer service perhaps. Might be worth reconsidering your purchase.
remember you have distance selling or 'cooling off' as some like to call it since you ordered online. So if you don't like those numbers you can cancel and return it. You'll probably need to pay for postage tho (ONLY if they stated that when you purchased, if they didn't you don't have to pay anything, and actually have 3 months to send it back lol)
Immediately after ordering online I phoned P4U and the "kind" person told me it was 11 months half price as well. I guess she was unaware of the quidco deal. And is 11+9 not 18 lol. I hope the calculator on the diamond has an idiot button for me to press, My data info is from the orange website: http://shop.orange.co.uk/shop/paymonthly ,But maybe I will try and haggle with orange later. Just gimme da phone!
OK, I got the diamond Wow. I phoned Orange (yuk, almost wrote iphone, **** I did), the unlimited data is correct, so I called P4U and there is definitely no 11 months half price, sorry if I misled anyone. The bottom line is £25 p/m, I'm still happy with the deal so far, I think my partner will get one too. Quidco has always worked for us in the past with things like car insurance and home insurance, so I'm fairly confident they will honour the £175 cashback.

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