Wifi problems with actiontec Fios router - G1 Q&A, Help & Troubleshooting

Anyone else having trouble using the internet over wifi (wep & wpa) with the actiontec router that comes with Verizon fios? I can ping the G1 and telnet into it. Just can't use the browser. I am able to connect to other WPA encrypted routers and everything works great. This problem existed on rc19 and continues on rc30.
Thanks for any help.

aad4321 said:
It worked well with my actiontec, with WPA as well. sounds strange...maybe a router reboot
Click to expand...
Click to collapse
Was the first thing i tried.

I don't have one yet (it is coming December 13th HAHA) But can you two compare firmware versions? Maybe you need to update that... or maybe there is a setting that is preventing the phone from getting to the net. It sounds more like a setting on the router than the phone.
I would check DNS settings and make sure all works well... Can other wifi devices connect to the net?

Same here, 4.0.16.1.56.0.10.7.
Have also tried static and dynamic ip's. My daughters DS and computer are connected via wifi. Next I'll try turning UPnP on.
Thanks for everyone's help.
Edit: UPnP is a no go. I don't want to do a factory reset but, looks like I'm headed that way.

have the same problem
what did you end up doing?

tried it
didnt work...

I have fios myself and the wifi portion of the Actiontec router is craptacular. I've had all sorts of compatibility problems with various wifi cards. I have replaced the primary router with a .N aftermarket one and hooked up the Actiontec as a regular client so the TV cable boxes can still get programming updates. Naturally, I turned off the wifi on the actiontec.
So its basically like this:
Actiontec -> D-Link N (or whatever you want) -> Internet
If you go down this route you just have to make sure whatever router you make your primary is not on the same private network. Actiontec uses 192.168.1.X. I've had no problems since switching to a higher end router. Also, you can clone your mac address from the actiontec or call verizon and have them reset your DHCP lease. They know the drill.

I have FIOS with the newer Westell routers and the wifi sucks on them as well. I got a belkin and use it as a wifi expansion. So it uses the same IP as the router but just adds a wifi network. Pretty neat if you ask me.

so i think may have found a solution that may work for you (it worked perfectly for me). what i did was switch my security to WPA2 and left the encryption standard to AES only as a pose to TKIP+AES. I also reset the router before this but im sure you dont have to do that. let me know if this works.

http://forum.xda-developers.com/showpost.php?p=10035476&postcount=10

neoobs said:
I have FIOS with the newer Westell routers and the wifi sucks on them as well. I got a belkin and use it as a wifi expansion. So it uses the same IP as the router but just adds a wifi network. Pretty neat if you ask me.
Click to expand...
Click to collapse
Could you be kind and give us more details of exactly how you connected and setup the belkin router to improve the wifi? My FiOS wlan also sucks and Verizon tech support is useless.
Thank you.
Oops! Just realized this is a very old thread......

Related

my wag300n reboots during web surfing with kaiser

Hi, is there anyone having this issue using wifi? My linksys wag300n reboots after few minutes of use with kaiser. Linksys customer support doesn't know how to solve the problem.
I tried changing the channel but with no result. It lasts max 5' then the router reboots and the kaiser doesn't connect anymore.
Hi
If your box reboots it is a problem with your router as it is of course a security hole that could allow a denial of service attack. Your router shouldn't reboot no matter what tries to connect to it.
The Kaiser is Wi-Fi approved and has worked with no issues wherever I have tried it, as far as I can see your router isn't, this means it probably lacks the testing and interoperability of other routers that have gone through the testing procedure to get the Wi-Fi logo.
I would check for updated firmware for your router, that may help. Often disabling security and encryption will see things play a lot better together however you don't really want to do that.
You may need to get a new router for it to work reliably
Regards
Phil
The firmware is the latest, and linksys assistance is futile, suggesting channel switching and ssid renaming...
Wireless works flawlessly with a notebook, but with kaiser lasts only few minutes, and of course is NOT kaiser's fault, infact i didn't even bother contacting HTC.
ATM i think that you're right: the only solution is getting another box.
Thanks for your reply
The linksys WAG devices are a royal pain in the a.......
Switch to a better router would be my choice..... It seems unless your paying a squilian bucks for a TRUE cisco device, then Cisco stuff sucks.... However all my Cisco stuff works a treat (for the most part).
If you do go searching out a new router, and like to flash roms on more than just your phone, check out these routers at this link
http://www.dd-wrt.com/wiki/index.php/Supported_Devices
it's a free linux-based system that you can flash on various routers that adds tons of functionality to the device. i have the standard install of dd-wrt on a wrt54g v2 linksys router, and it works flawlessly.

Verizon FiOS and Wi-Fi

Hey all. I saw a thread where an issue was briefly mentioned before but saw not resolution. I just had FiOS installed at my house last week and ever since then I cannot get to the internet when connected to Wi-Fi.
Just so there is not any confusion, I am able to connect to wi-fi and get an IP address. I am also able to access the verizon router's web page from my phone but cannot get out to the internet. It works fine on 3G and Edge.
The problem is seen on both my G1 (running Super D 1.5) and my wife's phone (Running CM 4.2.4).
Anyone else seen this problem and know a solution?
Sounds like a router problem. Get a different one, or turn all the security off on the Verizon and restore to default settings.
evilkorn said:
Sounds like a router problem. Get a different one, or turn all the security off on the Verizon and restore to default settings.
Click to expand...
Click to collapse
I already turned off all the wi-fi security and tried, still a no go. Verizon FiOS uses a modem/router combo and you have to use it. Prior to last week I had a Comcast using a Motorola Surfboard Cable Modem and a D-Link Wireless router with no issue.
I have no doubts this is a router issue I just don't know what it could be as all 3 of my wireless computers are able to access the internet without any issues. The only devices that are having problems are the wife and my G1's.
I will try to do a factory reset today but am afraid this may affect the FiOS home media server and other Set Top Box I have.
I was just hoping someone had a solution to this as someone else mentioned the issue on this thread: http://forum.xda-developers.com/archive/index.php/t-444245.html
Best bet is to take it up with verizon, I'm sure there are other people that have the problem.
It's good to know they force you into using their hardware, I wouldn't want to go without a proper router, so it could be a deal breaker for some.
evilkorn said:
Best bet is to take it up with verizon, I'm sure there are other people that have the problem.
It's good to know they force you into using their hardware, I wouldn't want to go without a proper router, so it could be a deal breaker for some.
Click to expand...
Click to collapse
yeah, basically what I had done was turned off the wi-fi on the verizon router and hooked my D-link wireless N router up so the Verizon was basically just acting as a modem. I took my d-link out of the equation to troubleshoot and determined that it is definitely something with the Verizon router, I just don't know what. The interface on the Verizon router is crap too.
I'm going to reset the router today and see if that resolves the problem. Other than this issue I have been totally happy with their service. The FiOS Cable is nice and the broadband is way faster than what I was getting with Comcast.
This is solved. It turned out to be a port forwarding issue.

Can't connect my N1 with Linksys router

Hello
My N1 can connect easily to all kind of wifi routers and modems without problem but not with my fitness club's one, they have a Linksys N160.
My N1 can detect the signal,enter the password but then it's stucked with the message ''getting ip...''
Where is the problem? is it a know hardware or software compatibility stuff?
Sometimes rebooting the wifi router helps. Also make sure that when the guy over at your fitness club reboots the router you don't have the wifi of the club saved. delete the saved wifi profile, reboot the wifi router and then try. Cheers.
Already tried it several times. I saw that OS4 of iphone/ipod have the same problem with router enabling Wireless-N, I will ask him to limit the router to B/G
I also had similar problem with Linksys WAG54G2 (at latest firmware). Then I changed to much cheaper adsl router, TP-LINK WD-W8960N and no more connection problem.
Sent from my Nexus One using XDA App
I had problems using my Nexus One on my SMC Barricade 802.11b/g/n router when 802.11n was enabled. Turned it off; problems were gone. I don't think that works well yet, though some people have said otherwise. Could be a router-specific issue.
Ok so it's a WAG160N to be specific.
He tried to use mixed B/G instead of mixed (which would imply N too) but it still stuck at getting ip...
I told him to throw this router in the garbage because anyway SE and HP mobiles can't connect too,but he said he would do it but his boss will never accept to pay a penny more
My parents had a router that did exactly the same, my phone got stuck on Obtaining IP, whilst the missus 5800 connected and broswed just fine.
It was a crappy old thing and they replaced it the other week, now I can connect and browse just fine.
I also use a linksys WAG160N.
bought a nexus one, could not for the life of me get an internet connection.
turns out dns on router is poofed, so i just set DNS from my isp manually on the nexus one together with a static ip and booya interent at full 802.11n speeds.
sometimes its the simple things.
This sounds similar to when I set my router to channel 13 or whatever the max was on it. My N1 would only sometimes get a connection, but would eventually drop it and stay off. Solved it by selecting a lower channel (WifiAnalyzer suggesten channel 1 as the best alternative to channel max) on the AP.
I can see that in CM6 nightly that I have since started using I can choose regulatory domain, and thereby open up channels previously blocked. If you can't change anything on the AP this might help you solve the problem on your end.
So suggestions if none of the posts above me provide a solution is to run WifiAnalyzer and see how the channel-graph looks.

Chromecast will not connect to my TELUS ROUTER

Chromecast wont connect to my telus router (Actiontec V1000H). I can't see any option to enable/disable AP Isolation. Is there any solution for this?
fixed:laugh:
2237 9525694
mydrl said:
Chromecast wont connect to my telus router (Actiontec V1000H). I can't see any option to enable/disable AP Isolation. Is there any solution for this?
fixed:laugh:
Click to expand...
Click to collapse
How?
try changing the wifi channel the router uses
mydrl said:
Chromecast wont connect to my telus router (Actiontec V1000H). I can't see any option to enable/disable AP Isolation. Is there any solution for this?
fixed:laugh:
Click to expand...
Click to collapse
How did you fix this?
MadBob said:
try changing the wifi channel the router uses
Click to expand...
Click to collapse
Good advice.
Remember that the WiFi bands (channels) are not exactly the same between countries. So if you're in a non-US country and your router happens to choose a channel that is not available in the US, Chromecast may not detect your wireless AP.
But Telus is Canadian, and Canada has the same WiFi channels as the U.S. (Canada and the U.S. necessarily share identical radio spectrum allocation).
DJames1 said:
But Telus is Canadian, and Canada has the same WiFi channels as the U.S. (Canada and the U.S. necessarily share identical radio spectrum allocation).
Click to expand...
Click to collapse
Didn't know that. Thanks! Still applies to other countries though. I think Channel 13 is one of the channels that applies to Europe but not US. I should put it in the FAQ...
EDIT: Seems there's far less exclusion than I thought... but added a note in the FAQ just in case.
http://en.wikipedia.org/wiki/List_of_WLAN_channels
So I can get through the setup phase up until the Chromecast tries to connect to my wifi network. I get a message saying it couldn't connect, and when I click the link in the message it brings me to a page that mentions AP filtering, UPNP enabling and .NET 3.5. I checked and UPNP is enabled, and I can't find an option for AP filtering (I have the Actiontech V1000h). I am using a Macbook pro.
Kipp34 said:
So I can get through the setup phase up until the Chromecast tries to connect to my wifi network. I get a message saying it couldn't connect, and when I click the link in the message it brings me to a page that mentions AP filtering, UPNP enabling and .NET 3.5. I checked and UPNP is enabled, and I can't find an option for AP filtering (I have the Actiontech V1000h). I am using a Macbook pro.
Click to expand...
Click to collapse
In some cases you have to go through a couple of times. I just reset my Chromecast to test a few things and had to go through the setup twice before it connected to my WiFi.
Chromecast in Canada, on Telus
A friend lent me his chromecast. He uses an iphone and Shaw cable. I use a Nexus 4, and have Telus as my internet provider.
It was a bear trying to get chromecast to work. Tried 5 separate days. Got it to work and i could watch netflix/youtube on it about 3 times and played with it for a couple of hours each. That's the success.
The fail is that I had to trouble shoot more then 4+ hours to get it to work those 3 times. Reboot the chromecast. Reboot the router. Reboot my Nexus 4. Try my wife's Nexus 4. Try the Nexus 7 tablet. It was a horrible experience. I got the AP recommendation like the earlier post in this thread. I tried that. Tried calling telus and signed into my router to check that those settings were correct. As far as I understand it's a gateway 11n wireless router.
So my conclusion is change my internet provider to Shaw unless someone has a smart solution to this problem. The router says it's a 50ghz signal? So it isn't the 2.4vs 5.0 ghz signal problem that I've googled and read about.
Please provide some brains to my situation. I've used all of mine up.
bhiga said:
In some cases you have to go through a couple of times. I just reset my Chromecast to test a few things and had to go through the setup twice before it connected to my WiFi.
Click to expand...
Click to collapse
Still not fixed.
So I took the plunge and bought one. Maybe it'd be different than my friends. Looks like this is a me problem. The chromecast still doesn't work. I thought it might be the tv that it's plugged into? Maybe shielding the chromecast from the wifi? I don't know. Will trouble shoot with a different tv or a long hdmi cable that will get the chromecast out from behind the tv. Maybe that'll help.
johnson2423 said:
So I took the plunge and bought one. Maybe it'd be different than my friends. Looks like this is a me problem. The chromecast still doesn't work. I thought it might be the tv that it's plugged into? Maybe shielding the chromecast from the wifi? I don't know. Will trouble shoot with a different tv or a long hdmi cable that will get the chromecast out from behind the tv. Maybe that'll help.
Click to expand...
Click to collapse
TVs are great at blocking/scrambling radio signals.
Use the included HDMI extender. If that doesn't help (enough), get an HDMI extension and move Chromecast away from the TV. One of mine is on a 10-foot HDMI extension. The other is connected upstream of a another device that connects to my TV, so both of my Chromecasts are at least a foot away from its associated TV.
johnson2423 said:
So I took the plunge and bought one. Maybe it'd be different than my friends. Looks like this is a me problem. The chromecast still doesn't work. I thought it might be the tv that it's plugged into? Maybe shielding the chromecast from the wifi? I don't know. Will trouble shoot with a different tv or a long hdmi cable that will get the chromecast out from behind the tv. Maybe that'll help.
Click to expand...
Click to collapse
It could be a few things not related to the router directly but related in how the Router connects to your ISP.
So a couple of questions...
What kind of service is your ISP? (DSL, CABLE, OTHER)
What Public IP does your router report? (Usually found on the status page that shows connection data) If it starts off 192.168 then your Modem is doing a double nat translation and you need to call your ISP and tell them you want the Modem to be put into gateway mode and just pass a public IP to your router.
Does the CCast actually connect to the Router but not work or will it not connect at all period? If it doesn't connect at all it is possible you need to change the Security method used to WPA or WEP. To test shut off security alltogether and try to connect the CCast. If there is currently NO security try putting WPA on and trying again (but it should work on an open AP)
fixed...
Asphyx said:
It could be a few things not related to the router directly but related in how the Router connects to your ISP.
So a couple of questions...
What kind of service is your ISP? (DSL, CABLE, OTHER)
What Public IP does your router report? (Usually found on the status page that shows connection data) If it starts off 192.168 then your Modem is doing a double nat translation and you need to call your ISP and tell them you want the Modem to be put into gateway mode and just pass a public IP to your router.
Does the CCast actually connect to the Router but not work or will it not connect at all period? If it doesn't connect at all it is possible you need to change the Security method used to WPA or WEP. To test shut off security alltogether and try to connect the CCast. If there is currently NO security try putting WPA on and trying again (but it should work on an open AP)
Click to expand...
Click to collapse
Service is Telus DSL.
Solution: I changed the security settings. It still tries to stop the CCast from talking to my phone once in a while, but I just log into my router and log into the firewall settings. The firewall settings are "high, medium, low, NAT". It started working once I started turning it off of NAT and onto Medium or High.
I don't know why this is the solution, but it is a solution. I suspect that either Telus will fix the prolbem for everyone else or this thread will become popular. Now CCast is coming to Canada. So either Telus fixes it or there'll be a lot of searching leading to this post.
As a reminder, a friend of mine on telus never toughed his firewall settings and never had a problem with using his CCast. Go figure.
johnson2423 said:
Service is Telus DSL.
Solution: I changed the security settings. It still tries to stop the CCast from talking to my phone once in a while, but I just log into my router and log into the firewall settings. The firewall settings are "high, medium, low, NAT". It started working once I started turning it off of NAT and onto Medium or High.
I don't know why this is the solution, but it is a solution. I suspect that either Telus will fix the prolbem for everyone else or this thread will become popular. Now CCast is coming to Canada. So either Telus fixes it or there'll be a lot of searching leading to this post.
As a reminder, a friend of mine on telus never toughed his firewall settings and never had a problem with using his CCast. Go figure.
Click to expand...
Click to collapse
Well if the Telus was set to NAT perhaps Double Nat Translation was the issue.
DO you have another router connected to your modem or is this one of those all in one Hybrids supplied by the ISP?
Asphyx said:
Well if the Telus was set to NAT perhaps Double Nat Translation was the issue.
DO you have another router connected to your modem or is this one of those all in one Hybrids supplied by the ISP?
Click to expand...
Click to collapse
I have a friend that is struggling with this as well. While setting up the WiFi connection between the chromecast and the router (the Actiontec V1000H - which is a modem/router combo if that helps). The chromecast will see the WiFi, but it seems to time out while trying to connect to the router.
I did find a comment on a blog somewhere (sorry, I forget where) that suggests unchecking the "IGMP snooping enabled" option in the router (Advanced Settings>IGMP Setting). Once this was done, the chromecast connected to the WiFi without any issues and we were able to stream it without any issues.
However after going out for dinner we had major issues trying to connect to the WiFi on our phones and his laptop (laptop would try to connect to the WiFi but continually fail). It seems like this is a temporary fix at best.
The only permanent solution I can think of at the moment is to go buy a new router that is listed as having no issues on the chromecast compatibility list... Which kind of defeats the whole purpose of having the chromecast as an economic way to stream content to your big screen.
Buy a better router
I don't see why IGMP should have any affect on being able to login and connect.
I Can see it being a problem with streaming but not connection.
IS this an ISP provided Modem/Router? How many devices are connecting wirelessly?
Check settings for IGMP Proxy, Try changing that setting whatever it is but it should probably be disabled (Still don't think this would affect connection but it's worth checking)
Check if UPnP Is enabled (again not really connection related but it does need to be enabled for CCast)
I personally prefer to use a two device setup with separate Modem (in Bridge Mode) and Router....This way the Modem protects the router from the outside world and even if the Modem goes bad the Network still functions properly.
And I pretty much stay away from anything that isn't a Linksys or Netgear product as far as Routers are concerned.
There are a bunch of Actiontec models that are listed as incompatible with CCast on the google site so it's obvious that something about their firmware is not CCast friendly.
So the the previous poster may actually have made a good suggestion in the long run! LOL
I'm using the telus actiontech router with chromcast with no issues....
its a pretty crappy router though and it seems telus disabled the ability for bridge mode in the latest firmware... has anyone found a solution to this so i can buy a better router?
Sent from my Nexus 7 using Tapatalk
nolook said:
I'm using the telus actiontech router with chromcast with no issues....
its a pretty crappy router though and it seems telus disabled the ability for bridge mode in the latest firmware... has anyone found a solution to this so i can buy a better router?
Sent from my Nexus 7 using Tapatalk
Click to expand...
Click to collapse
As long as double NAT doesn't cause you problems, you can
Assign the new router's WAN port to an address in the ISP router's LAN range
Set the new router's gateway to the ISP router's LAN address
Connect the two routers LAN port to LAN port
Have all your wired and wireless clients connect to the new router.

Issues with new TWC modem/router

Hi all, while thinking that faster internet would be a good thing, it seems that I have managed to break chromecast compatibility with my network. Previously I had a Netgear router that worked perfectly, but when we got an upgrade to TWC's new "Extreme Internet" they installed a new WiFi router/modem hybrid that I cannot seem to connect to. I get the message that it is connected to the network but not the internet. Ap isolation. Is disabled, but I cannot find the plug and play feature anywhere in the network settings. Has anyone found a work around?
Sent from my SAMSUNG-SGH-I317 using Tapatalk
jmikeb92 said:
Hi all, while thinking that faster internet would be a good thing, it seems that I have managed to break chromecast compatibility with my network. Previously I had a Netgear router that worked perfectly, but when we got an upgrade to TWC's new "Extreme Internet" they installed a new WiFi router/modem hybrid that I cannot seem to connect to. I get the message that it is connected to the network but not the internet. Ap isolation. Is disabled, but I cannot find the plug and play feature anywhere in the network settings. Has anyone found a work around?
Click to expand...
Click to collapse
If you can give us the exact make and model we might be able to help more.
BTW, TWC changed their policy a few years back and now allow approved customer-owned modems which will save you the modem rental. They used to not charge for the modem rental but also not let you use your own. Installed a Motorola SB6141 for my relative and it's been working great with the Netgear WNDR3700 I put there.
No Chromecast yet because I haven't been by to visit...
You could always use your own modem with twc, just that most people did not know that. Like previously mentioned, more details are needed in order to further assist you. Make and model(tg862g, ddw3611, dvw32011b???). More than likely you just need to call and talk with level 3 tech support. I personally used my own router behind the modem because I do a bit more than normal with my router.
jmikeb92 said:
Hi all, while thinking that faster internet would be a good thing, it seems that I have managed to break chromecast compatibility with my network. Previously I had a Netgear router that worked perfectly, but when we got an upgrade to TWC's new "Extreme Internet" they installed a new WiFi router/modem hybrid that I cannot seem to connect to. I get the message that it is connected to the network but not the internet. Ap isolation. Is disabled, but I cannot find the plug and play feature anywhere in the network settings. Has anyone found a work around?
Sent from my SAMSUNG-SGH-I317 using Tapatalk
Click to expand...
Click to collapse
I went through Hell on Christmas Eve with Time Warner....
They have a new Modem/Router they are using....When connected to a personal Router it does a double Nat translation which really doesn't work at all.
Your lucky if you even get Internet access on a Computer with it.
Check your router and see what IP address it has under internet connection. It should not be 192.168.0.x
If it is not an outside IP you need to call support and tell them you need your Router to breach the Modem and have them shut off all ROUTER capability on their Device so that all it does is pass a public IP to whatever is connected to it.
If you get your phone service from Time Warner as well better call on a Cell Phone because they will drop the phone call the second they mess with their Modem/Router and you will suffer through Groundhog day explaining it to the next guy from scratch!
Well guys I solved my own problem in a way. I disabled the wireless broadcast from the TWC Arris router and just connected my old NetGear ( old as in 2 months old) and it seems to work perfectly now. And the installer said, " You won't need to use your old one because this box is like commercial grade bro."
Sent from my SAMSUNG-SGH-I317 using Tapatalk
Glad to hear. The wireless modem you have is indeed a great modem and you could use that alone but it is easier to just use your own. The installer more than likely wasn't on the up and up about the more technical aspects of the modem. You can't knock him for that part as the techs are not trained on a lot of the extra features of the modem. I only know this because I may or may not work for the company(need to keep work out of forums).
shelby04861 said:
I only know this because I may or may not work for the company(need to keep work out of forums).
Click to expand...
Click to collapse
I usually go with "I have a lot of experience with these products"

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