Database Develop

Help Pls!Can`t connect to network

Hi,
I recently purchased an AT&T Tilt (HTC Tytn II) and unlocked it so that I can use it with the Rogers Network. It worked perfectly for about three weeks then I took it to Orlando for a vacation. While I was there, I change the network setting to manual and connect it to AT&T Roger so that I can use it as a roaming phone. When I got back to Canada, I changed the network detection back to automatic and it connected to Rogers for about 10 seconds then it lost the connection. So for about 10 seconds, it worked but only lasted 10 seconds. I also notice that when it connects it shows E (Edge) as a data connection. After 10 seconds, it changed to 3G. As soon as it changed to 3G, it loses the connection.
I wonder if anyone has this problem. I don`t know if this is because I used it on an AT&T roaming network. I`m very puzzled and any help is greatly appreciated. Thx!

I am having the same problem. I travel to New York quite a bit. My phone would give me a message that it was unable to connect to the GPRS network. So I would go into the Comm manger and deselect the 3g. Then the phone would get a signal. I was not getting a 3g signal, but an edge signal. When I would come home to Ft.Lauderdale the phone would work fine no problems with the 3g till last week.
Soft reset I get the 3g signal 4 bars then it disappears I get no signal ! and then I get an Edge signal in about 5 seconds or so. Everything works but I am unable to get the 3g speed.
If I try to force the phone into a 3g signal by selecting WCDMA on the band I can get a 3g icon. The voice part works fine and displays utms but any time I try to use the data I get some sort of error message. Like dialed "proxy" no response or the remote party would not connect.
Do you think that we might have something corrupting the radio?
Scott
Old At&t
8525 Radio 1.54.07.00
HTC lite 2.5/ Black Satin
spl 1.04/ 2.10

My old at&t rom doesn`t give me the option of selecting the band. Maybe I should flash it with HTC rom and at least get the voice part to work. I don`t know if the security scanning machine at the airport will harm the phone in anyway. They always ask us to take out the laptop and camera separately.

Phone calls drop data on 3G?

All, I am sure there is a thread on this somewhere, I just can't find it... please help.
I've got an AT&T Tilt with stock ROM, no bloatware. The problem is that when a phone call comes in (or I dial out), it seems to drop or interrupt the data connection even on 3G. Very annoying.
On my 8525 with WM6 ROM, this never happened. I could be connected to the internet (typically connecting my laptop via Internet Sharing on the 8525), and be talking on the phone at the same time -- the data connection was never interrupted. Of course if I was on an EDGE or GPRS network, it would -- but that's to be expected since GPRS/EDGE use the same radio as GSM. On the 8925, as I stated above, a phone call interrupts data even on 3G!
Has anyone seen this? How do I fix it? Thanks.

meanvulcan said:
All, I am sure there is a thread on this somewhere, I just can't find it... please help.
I've got an AT&T Tilt with stock ROM, no bloatware. The problem is that when a phone call comes in (or I dial out), it seems to drop or interrupt the data connection even on 3G. Very annoying.
On my 8525 with WM6 ROM, this never happened. I could be connected to the internet (typically connecting my laptop via Internet Sharing on the 8525), and be talking on the phone at the same time -- the data connection was never interrupted. Of course if I was on an EDGE or GPRS network, it would -- but that's to be expected since GPRS/EDGE use the same radio as GSM. On the 8925, as I stated above, a phone call interrupts data even on 3G!
Has anyone seen this? How do I fix it? Thanks.
Click to expand...
Click to collapse
Yep overhere also... testing all radio roms but all the same... so far no fix found... we have to live with it...
The kaizer is dead... long live the Kaizer...
... to many problems

I'm in Edge country right now, but will be in 3g in a few minutes as I'm getting ready to roll out to LA, I'll email you from the car to test if the 3g and phone call can co-exist.

I think it has to do something with AT&T's cell towers. I also experienced the same issue that when calls came in my data connection would be cancelled. However one day, out of the blue, the 3G icon was suddenly replaced by an H icon. And it is there all the time! Now I can call and download data at the same time.

Thanks... that's bizzare. H means it's using the HSDPA protocol for 3G, U means it's UMTS, I think now the 3G icon shows up instead of U. (I hope I got my acronyms right). But that shouldn't matter! My phone will go between 3G and H, I think based on the capabilities of the towers. There is no telling what will show up in a given spot.
The mystery remains... Come on, all experts out there, share your wisdom. Could this have anything to do with disconnection settings or TCP settings (done via KaiserTweak)?

I think I just found the answer. Went to KaiserTweak, and selected the Data/Disconnect After setting, which I had set to 1 minute. In the description for that setting, It says "warning.." but you can't see the warning unless you go to landscape mode, which is why I never noticed it before. The warning says that with this setting, 3G Simultaneous Voice and Data will no longer work.
Disconect disabled, and a quick test showed that the problem is solved.

Unreliable phone?

Hi All
I'm not able to make calls / receive calls properly. At least one call out of ten is not connecting at all.
I have tested my operator (SIM-card) and there is no quality issues. I live in city area and even though there is three signal bars on my phone, the Diamond is not able to connect.
Do you have same kind of difficulties to make or receive calls? I'm just wondering do I have lousy cell phone unit or is this common problem?
What is the latest radio sw version? Could it be the fix?
Best Regards,
Illodin

Try turning off 3g so it only uses grps\edge.
My p3600 used to "disconnect" from the network when 3G was enabled.
Not sure if this was a phone or operator bug.

This worked for me...
I had a problem similar to this when I first got my Diamond, literally the next day i was trying to make a call to my Voicemail and it wouldnt connect. I noticed that the signal strength was behaving very erratically. One sec it was 3 bars, then it was none, then the G symbol disappeared and then displayed a cross, then an H appeared, and this just kept on happening.
After reading XDA Developers and looking around the forum, I decided to turn of HSDPA so I no longer have my phone searching for the H. I have 3G and GPRS when needed and this does fine for me.
Just a workaround at the moment as im hoping that a new RADIO version will be released soon so I can turn this on again, but to be honest I dont really need it.
To turn off HSDPA, Goto START and then SETTINGS and then select the CONNECTION tab. Select the first icon, ADVANCED NETWORK and then untick the TURN ON HSDPA box.
I just find this works for me, and everythings fine now.
Hope this helps!

Hi Hallatore and Tomchap
Thank you for your info
I'll test the approuch you descriped. It's good to find that kind of solution.
But I think it is not good enough for me. I bought this device because the fast Internet connection. And without HSDPA it is not fast I think that the device with the price ticket +500€, should work better (parallel) with these features.
//Cheers,
Illodin

my Kaiser do not work with 3G only works on GSM

Suddenly it had happened; NO 3G nor GPRS data transmission. I can see the 3G sign , but when I make calls the phone disconnects; when somebody call me, he received a message that my phone is off line. Only when 3G signal is on. But when normal GSM is on, everything will be OK. My phone can not get data from the internet, even though it shows that is is connected. I tried all of the above solutions to fix this problem but no helpand sometimes it shows 3g sign but as soon as i try to call some1 all the signals are gone.. I tried to hard reset and try it before installing any software, no help. I tried mostly all available ROMs and Radio ROMs; even the original, but not fixed. I do not what to do. Now, I am using the phone with GSM only, NO 3G. Please help!!!

nunu said:
Suddenly it had happened; NO 3G nor GPRS data transmission. I can see the 3G sign , but when I make calls the phone disconnects; when somebody call me, he received a message that my phone is off line. Only when 3G signal is on. But when normal GSM is on, everything will be OK. My phone can not get data from the internet, even though it shows that is is connected. I tried all of the above solutions to fix this problem but no helpand sometimes it shows 3g sign but as soon as i try to call some1 all the signals are gone.. I tried to hard reset and try it before installing any software, no help. I tried mostly all available ROMs and Radio ROMs; even the original, but not fixed. I do not what to do. Now, I am using the phone with GSM only, NO 3G. Please help!!!
Click to expand...
Click to collapse
Might kinda help to tell folks where you live. Country? State/province?

UK,London
thnx for your reply i live in London,United Kingdom

Signal lost, this might help...
nunu said:
Suddenly it had happened; NO 3G nor GPRS data transmission. I can see the 3G sign , but when I make calls the phone disconnects; when somebody call me, he received a message that my phone is off line. Only when 3G signal is on. But when normal GSM is on, everything will be OK. My phone can not get data from the internet, even though it shows that is is connected. I tried all of the above solutions to fix this problem but no helpand sometimes it shows 3g sign but as soon as i try to call some1 all the signals are gone.. I tried to hard reset and try it before installing any software, no help. I tried mostly all available ROMs and Radio ROMs; even the original, but not fixed. I do not what to do. Now, I am using the phone with GSM only, NO 3G. Please help!!!
Click to expand...
Click to collapse
Hi there nunu,
I had the same problem, went back to the store and nope not a known problem.... So I started to troubleshoot this
1. normal G connection
2. 3G appears or even H
3. signal lost and after 30 sec. the cycle starts again.
what worked for me was the changing the of the radio version. I am currently in the Netherlands and here the NEON_Radinly_1.65.24.36 works fine, I confirmed it by loading a rom with a different radio in it and the result was again the same.
hope this helped in any way...
Let me (us) know.
-------------------------------------------------------------------
life is good, but life get's much better with a Kaiser

are you trying to connect with [email protected] / cingular1 ?
this is the kinda information you should have put in your first post
I use the above and have zero problems in Philadelphia

My 3G went out for like a day here (Phone only worked on Edge), then it started working again. Cellular carriers do have outages from time to time. Has it been a long while since it stopped working?

nunu said:
Suddenly it had happened; NO 3G nor GPRS data transmission. I can see the 3G sign , but when I make calls the phone disconnects; when somebody call me, he received a message that my phone is off line. Only when 3G signal is on. But when normal GSM is on, everything will be OK. My phone can not get data from the internet, even though it shows that is is connected. I tried all of the above solutions to fix this problem but no helpand sometimes it shows 3g sign but as soon as i try to call some1 all the signals are gone.. I tried to hard reset and try it before installing any software, no help. I tried mostly all available ROMs and Radio ROMs; even the original, but not fixed. I do not what to do. Now, I am using the phone with GSM only, NO 3G. Please help!!!
Click to expand...
Click to collapse
Flash to a different compatible radio. If you do not get 3G/H service back, then you have a hardware issue with your radio, and will need to have the phone serviced.

what newtwork are you on?
have you tried your sim in a different handset?
what happens when running in gsm only mode?
in settings phone network change selection to manual and tap find networks and reselect network (this is known as a manual roam) does this make a difference?

Same here!, im in montreal, canada with Rogers, and in 3g doesnt work, it detects the 3G network, but as soon as i try to make a call or go on the internet it looses the signal and i have to go on GSM mode.
and i'm using LKDV12 but i still had the same problem on AT&T Original rom, and Dual V2.
Anyone?

Major problem --
I have been travelling round the world for a year and have the same problem, Have tried many radios, if I use 3G( wscdma) or auto band then the signal drops everytime i try to make a call, and no data is possible however if I use gsm only data and voice work fine, thease symptoms are on many networks, Chile, Easter Island,Tahiti, NZ, Fiji, Optus ( OZ ), and m1 ( singapore ),
Radios tried
EMO 1.71.09.01
Neon 1.65.24.36
1.65.21.18 ( att )
I even loaded the generic dopod rom + radio and it didnt seem to help.
Is it possible something low level has changed whilst doing all this flashing ?
Or could the Hard SPL affect something.
I always try to buy a 3G USIM in each country and test the sim in a backup G800 to ensure the carrier has enabled 3g data okay.
Phone is Kaiser ( HTC TytnII )
ROM is varied but and usually lorentis series roms -- L26 12 light atm
Symptoms, 3G icon shows but data wont connect, if you try to call radio strength bar drops to zero and cell communications are lost , sometimes reestablishes comms but often needs soft reset to band switch to work.
If 3G icon not showing all calls and GPRS data works Okay.
Personally I would not expect this to be a hardware failiure as many others are experiencing teh same fault and for working hardware to fail in use is more erratic in the failiure mode, but a low level register, or some other type of protocol corruption could easiliy be the cause......
The proven "high GPS current consumption in standby" issue is also present as it seems to be on all Kaisers but afaik the root cause of this was never resolved either .....

my Kaiser do not work with 3G only works on GSM NEED HELP
HI I´m from mexico telcel gsm band and the same problm works on my kaiser tried changing the rom put the htc rom again the radio too
settingsROM 1.62.502.0 WINDOWS MOBILE 6 BUILD 1828.0.4.4
RADIO 1.27.14.09
PROTOCOL 22.45.88.07H
by the way how can i make it work on gsm only or edge or other than 3g that doesn't work
tks for your assistance iñm getting frustrated
edge

nunu said:
Suddenly it had happened; NO 3G nor GPRS data transmission. I can see the 3G sign , but when I make calls the phone disconnects; when somebody call me, he received a message that my phone is off line. Only when 3G signal is on. But when normal GSM is on, everything will be OK. My phone can not get data from the internet, even though it shows that is is connected. I tried all of the above solutions to fix this problem but no helpand sometimes it shows 3g sign but as soon as i try to call some1 all the signals are gone.. I tried to hard reset and try it before installing any software, no help. I tried mostly all available ROMs and Radio ROMs; even the original, but not fixed. I do not what to do. Now, I am using the phone with GSM only, NO 3G. Please help!!!
Click to expand...
Click to collapse
i have the same problem did you make it work how you set a gsm band instead of the 3g on the phone tks for your assis
dr.vogel

I have the same problem. Already had it with WM6.0 original HTC ROM (Finnish ROM, but language set to English). Then sent it to service. It came back, they said they "reapplied software or smth" and it worked after that. Then after 6.1 update again, the same problem (even with the latest updated Radio ROM).
When I set band selection to auto, it picks up 3G or even H but tends to loose it and definetly looses connection to network if I try to make a call. Can't take any incoming calls either.
It works ok when I force it to use GSM (EDGE for data) on Band selection tab, in phone properties.
I probably won't bother taking it to service anymore cause there is no local service here in Estonia, they ship it to Finland and it will take a minimum of 3 weeks...
... so I'm waiting for Xperia X1 and hope it's not as much HTC.

nunu said:
Suddenly it had happened; NO 3G nor GPRS data transmission. I can see the 3G sign , but when I make calls the phone disconnects; when somebody call me, he received a message that my phone is off line. Only when 3G signal is on. But when normal GSM is on, everything will be OK. My phone can not get data from the internet, even though it shows that is is connected. I tried all of the above solutions to fix this problem but no helpand sometimes it shows 3g sign but as soon as i try to call some1 all the signals are gone.. I tried to hard reset and try it before installing any software, no help. I tried mostly all available ROMs and Radio ROMs; even the original, but not fixed. I do not what to do. Now, I am using the phone with GSM only, NO 3G. Please help!!!
Click to expand...
Click to collapse
Read this: http://forum.xda-developers.com/showthread.php?t=335074
Hardware problem, repair needed and unavoidable to get 3G functionality back.

I have the same problem.
I bought an O2 Stellar (Kaiser) from a work colleague and it worked fine on 3G/Auto on the day I bought it.
The next morning, when I switched on the phone, it had exactly the symptoms described (i.e. it would only work if forced into GSM mode).
My colleague took it back to O2 under warranty.
1 week later, it was returned as 'fixed', but it actually still had the problem, so my colleague returned it again to O2.
Another week later, O2 provided a replacement unit under warranty.
The replacement worked fine, until the next morning when I turned on the phone and had to force it into GSM mode again because it wouldn't work in 3G/Auto mode.
I'm on 3 in the UK and I suspect the problem is something to do with the roaming onto Orange GSM which happens when there is no 3G signal from 3UK. However, on the day each of the units worked, it was switching between 3G and GSM repeatedly because the 3G signal is fairly poor in my office.
I'm now waiting for my colleague to return from his holiday so that he can return this unit to O2 and we'll see if we get another replacement. If we do, I'm very reluctant to actually use it - I think I'll probably just sell it on and get something different. Shame because I really like the Kaiser.

as mentioned before, another thing that you should've tried is to call the helpline and see if there's an outage in your area. I've been experiencing the same problem in a very particular area (3G hand-off to EDGE problem only happens on campus). Tried different radios and problem still exist, so I gave them a call today and turned out that there is an outage here.

In my case, it's not caused by a network outage - 3G works fine on my Hermes in the same locations.
Good thought though.

Relax boys...I have'd the same problem... The only solution is to go with your phone for warranty return. There they will change your TyTN II mother board and all will be ok. IT IS THE ONLY WAY.
PS do the same thing I did http://forum.xda-developers.com/showthread.php?t=418375

i post this thead and the solution
i post this tread an the solution came on tha answer of various of you great ideas i get the solution changing the rom and the wm to 6.1 and the rom is the dutty's it has worked almost perfectly in any wy itested only some install on the gps progrms but no mayor problem tks all you friens for a great support

The same thing has happened to me as well (Orange UK).
Initially I thought that it was an outage in my area as my friends had problems connecting to 3G as well, but their problem has been fixed but I still cannot.
I'll be contacting their tech support dept. later today and I'll post back.

Where's the 3G!!

A week ago I got a second hand Tilt. It AT&T branded but a HTC rom was flashed to it, ROM version 3.28.405.0 WWE, Radio 1.65.17.56, Pototcol 25.83.40.02H.
My issue is I see not "3G" indicator on the screen in areas where I know there's coverage (my other phone does indicate 3G coverage). So what could this mean? Is something missing??
Any info is appreciated.
Thanks!

Headroom said:
A week ago I got a second hand Tilt. It AT&T branded but a HTC rom was flashed to it, ROM version 3.28.405.0 WWE, Radio 1.65.17.56, Pototcol 25.83.40.02H.
My issue is I see not "3G" indicator on the screen in areas where I know there's coverage (my other phone does indicate 3G coverage). So what could this mean? Is something missing??
Any info is appreciated.
Thanks!
Click to expand...
Click to collapse
You mean there is not reception icon, or there is icon but it doesnt show 3G? What it shows then?

Headroom said:
Is something missing??
Click to expand...
Click to collapse
Having already read the HTC User Manual for the TyTN II perhaps? If you get the pdf from HTCs website (or even search for it) and have a read, you'll see that in areas of 3G coverage, sometimes the device will display a 'H' which is superior to ordinary old 3G.

My issue is that I'm in an area with 3G coverage, my other cell indicates this with a "3G" icon on it's screen, but my tilt does not indicate or detects 3G coverage. There's no "3G" or "H" on my display.

Headroom said:
My issue is that I'm in an area with 3G coverage, my other cell indicates this with a "3G" icon on it's screen, but my tilt does not indicate or detects 3G coverage. There's no "3G" or "H" on my display.
Click to expand...
Click to collapse
Can u post screenshot of your screen? What icons do u have there(on the upper bar)?

You may want to look for something like Kaiser Tweak or something else that disables 3g.. Also you can try tapping on the signal icon at the top and make sure that all the data/3g stuff is turned on at the bottom.

Don't know how to get screenshoot. On the top of the Today screen there's, from right to left, the task manager, the battery, the signal strength (just the little antenna and the bars) and the WiFi icon.
Where in Kaiser Tweak or Advanced Configuration Tool could disable 3G?

Kaiser Tweak = under Data
Advanced config = again, under Data.

Tried it...no joy!
Went to Adv. Config. and eneble everything under data connections. Still nothing.

Does your sim support 3G?

Headroom said:
Went to Adv. Config. and eneble everything under data connections. Still nothing.
Click to expand...
Click to collapse
Did you check in Advance config to see if just the icons are turned of ? I believe you can just turn the icons off ( because some people find them annoying ) but still call and connect at 3G speed. Are you lacking speed or just the icons. ?

Let me re-state
I've had this Tilt for about a week, my other cell (Samsung A737) indicates "3G" all the time while I'm at work so yes my sim is 3G. This Tilt has never indicated "3G".
I went to Adv. Config under data connections and enabled everything.
What I'm trying to figure out, is this Tilt unable to detect "3G" or is it a missing icon thing.

IF
1. you have a 3g sim
2. Kaiser Tweak and Advanced config don't have 3g disabled
3. you don't have the "nodata.cab" installed
4. 3G data is turned on in the comm manager
5. HSDPA is turned on in /settings/connections/advanced network
6. All the proper info is set for your connection "media net"
and you still don't have 3g.
I would say at the very least do a hard reset or update your ROM.
Anything I'm missing?

Ok...more data...new questions
Where in Comm Manager can turn 3G on/off?
What does Medianet settings has to do with 3G?
Thanks for your answers ChumleyEX!

Headroom said:
Don't know how to get screenshoot. On the top of the Today screen there's, from right to left, the task manager, the battery, the signal strength (just the little antenna and the bars) and the WiFi icon.
Where in Kaiser Tweak or Advanced Configuration Tool could disable 3G?
Click to expand...
Click to collapse
Hehe, when u have wifi enabled the 3G icon changes to the wifi icon, just try to turn of wifi and see if the 3g,H,E or G icon will appear.

That's a thought Mikulec! Tomorrow at work I will try this. I'm home now & reception here is crap!

Headroom said:
Ok...more data...new questions
Where in Comm Manager can turn 3G on/off?
What does Medianet settings has to do with 3G?
Thanks for your answers ChumleyEX!
Click to expand...
Click to collapse
do some research and you will find all the answers you seak.

Say what?
I'm sorry ChumleyEX but that's not an answer...I dont have a data plan so MediaNet is, in my opinion, not an issue. Like I said before, that didn't keep my other (and less sophisticated cell) from detecting 3G coverage... anyway more data!!
I tried turnning off wifi to see if wifi icon becomes "3G", that doesn't work, the wifi icon gets an "X" over it & does not become "3G".
Yesterday I found out that if you try to make a video call the cell tells you if there's a 3G network available, so I tried this in my office & it answers no 3G network available.
Last night I started experimenting with flashing, I knew this cell had been flashed before by someone else, for one this is an AT&T branded Tilt but the previous owner has using it on another carrier and when I access the bootloader among the information there was "Spl 1.0 Olipro".
I flashed a couple of Hard SPLs & a couple of radios to try and it got me thinking, could the lack of "3G" be a radio or ROM issue??

Headroom said:
I'm sorry ChumleyEX but that's not an answer...I dont have a data plan so MediaNet is, in my opinion, not an issue. Like I said before, that didn't keep my other (and less sophisticated cell) from detecting 3G coverage... anyway more data!!
I tried turnning off wifi to see if wifi icon becomes "3G", that doesn't work, the wifi icon gets an "X" over it & does not become "3G".
Yesterday I found out that if you try to make a video call the cell tells you if there's a 3G network available, so I tried this in my office & it answers no 3G network available.
Last night I started experimenting with flashing, I knew this cell had been flashed before by someone else, for one this is an AT&T branded Tilt but the previous owner has using it on another carrier and when I access the bootloader among the information there was "Spl 1.0 Olipro".
I flashed a couple of Hard SPLs & a couple of radios to try and it got me thinking, could the lack of "3G" be a radio or ROM issue??
Click to expand...
Click to collapse
It definitely could be radio rom issue, but ... I am flashoholic, that means I flash almost every rom that comes out. And on most roms that I flashed the 3G icon changes after some time to the X, but after going to the internet via gprs the 3G appears once again. I dont know why is this happining, there was a disscusion about this, but I dont know in which thread.
The funny thing is although I have the X icon, I am in 3G area and I can make video calls and use the 3G cappabilities. So I dontknow why u can not.

" I knew this cell had been flashed before by someone else, for one this is an AT&T branded Tilt but the previous owner has using it on another carrier and when I access the bootloader among the information there was "Spl 1.0 Olipro"
So it's possible that the media net info is incorrect. Also, your simple phone that has the 3G show up is just that, a simple phone. This tilt isn't so simple.
if this link works, download the file and run it.
http://forum.xda-developers.com/attachment.php?attachmentid=70973&d=1203219889