Im living in the Uk and managed to crack the screen on my kaiser. My insurance company will fix it/replace the phone but theres is a 50quid excess.
Iv searched the internet high & low for new LCD screens but aside from ebay iv struggled to find any. As for the ones on ebay they are all from hong kong & google has brought up a few horror stories from people who have used them.
Does anyone know where i could source a new lcd from, or any advice in general?
cheers guys
I cracked the screen on my kaiser a couple months back. I purchased an LCD off ebay (i may be able to find the seller and see if he has more). I received it within a week and fixed it myself. easy stuff. I wouldn't be too afraid.
so your insurance will charge you 50quid to replace it completely or 50quid on top of the price of the lcd?
cnn.cn has lcd's for $75.99 + shipping. I've had mixed results with them. Ordered about 3 things from them, all seperate orders, arrived on time and no complaints. But then ordered a 4th item (lcd for nokia n82) and the package arrived empty. I honestly think it got lost in customs cuz they tore the package open, but cnn.cn didnt reply to any of my emails so i just withdrew the payment with my bank.
£50 in total, inc shipping and parts. the £50 is just my insurance excess.
The phone is in very poor shape so imo id quite happily pay the £50 if they will send me a refurb phone!
poor shape how?
i sent my phone Tytn in or repa[ir on insurance with a cracked screen, they serviced it, cleaned it etc.
if you have insurance then use it! you won't be able to get a screen for less and then you'll have the hassle of fitting it.
whats the point in having insurance?
if your phone is in poor shape cosmetically and you are disappointed with that then look after your phone!!!
else report all faults in a one-er and get them fixed for one excess payment.
Related
Does anyone know how much HTC UK charge to replace the housing (not the screen or battery cover) of a HD2?
I would like to get mine changed but HTC UK want me to send in the phone before they will give an price!
Ouch! I hope you like the results... I'm curious about the price of that too. It's a bit early, but you might find a parts-only phone with a smashed screen or something and a suitable body.
go to truesuppliers webpage they have them for 80.00
brokendojca said:
go to truesuppliers webpage they have them for 80.00
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Click to collapse
Do a google search before you buy there. I've read they sell cheap/poor quality stuff.
Looking too now. Mine has developed a crack that has spread from the battery slot to the edge of the screen.
i rang htc uk last friday asking about this. they said they could pick up the device next day. repair time would be 10 days. cost to replace all plastics (by this i assume they mean the main housing/battery cover. possibly the main body of the phone as well) £65. probably best to call them yourself to check that price. they said they would be in touch to let me know the price when the damage had been assessed by an engineer.
i didnt bother with this as my housing only has superficial damage so went looking for a good replacement. got one on order now. when it comes i'll post up a pic. check my thread for updates. http://forum.xda-developers.com/showthread.php?t=851273
Hi, amigos/amigas, in the HD2 accessories forum, there is a 17 page long stories of people and their HD2 screen crack from drops or being sat on...etc...
link
http://forum.xda-developers.com/showthread.php?t=613954
The question is that normal? Has any HD2 survive the daily accidents?
It is a disappointment if the 4.3 screen structural integrity is compromised its size and gravity. I am shock to see it happening and if HTC really did a thorough testing on the HD2.
uh..common sense??
Um.. if you drop or sit on your phone, chances are it will break. Its a $450 phone with a glass screen..
My advice, put down the popcorn and pick up a protective case. Can't fault HTC for customer error
Same story with the iPhone. They crack all the time - is it a design flaw - NOPE. Its a superthin piece of plastic or polycarbonite - if the case edge or back contacts hardenough the pressure from the impact should stress the screen to the point of breaking.
Don't put it in your pocket, bike with it or put it at risk. Like anything else take care of it and it will last. Unavoidable accidents do happen - thats why I carry insurance. I think if you dropped the phone from standing height on concrete in a flip type or metal case it will crack the screen just from the G's alone - on carpet it should survive.
i dropped mine for the first time a few days ago onto tile from about chest height. no cracks. the back and battery fell out though. maybe I'm just lucky. also i always have my phone in my front pocket with the screen facing towards my thigh which I'm sure has protected it from harm before.
I don't think people realize how thick and heavy the glass screen would have to be to even significantly reduce the chance of impact breakage. The one it comes with it is as thick and as durable as is practical in this form factor.
Durability is affected by price, cost of materials, and market demands. If you wanted it to be military-grade tough, be prepare to pay a large wad of cash for the phone. If you want it affordable, they're going to do what should function best for the average person living a normal (whatever normal means) life. If you want it to be durable AND slim, also be prepared for high prices. Right now, it's slim and affordable, so naturally, durability might not be as high as anyone would want it to be given the materials used.
And yes, this is all driven by the consumer, so the question is: what can 10 million copies of you afford to pay?
copualt3 said:
Hi, amigos/amigas, in the HD2 accessories forum, there is a 17 page long stories of people and their HD2 screen crack from drops or being sat on...etc...
link
http://forum.xda-developers.com/showthread.php?t=613954
The question is that normal? Has any HD2 survive the daily accidents?
It is a disappointment if the 4.3 screen structural integrity is compromised its size and gravity. I am shock to see it happening and if HTC really did a thorough testing on the HD2.
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Click to collapse
stim141 said:
Same story with the iPhone. They crack all the time - is it a design flaw - NOPE. Its a superthin piece of plastic or polycarbonite - if the case edge or back contacts hardenough the pressure from the impact should stress the screen to the point of breaking.
Don't put it in your pocket, bike with it or put it at risk. Like anything else take care of it and it will last. Unavoidable accidents do happen - thats why I carry insurance. I think if you dropped the phone from standing height on concrete in a flip type or metal case it will crack the screen just from the G's alone - on carpet it should survive.
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Click to collapse
Don't put it in the pocket? Well i dropped mine on hard surface and its fine thanks to the hard shell i put on it.. $15 investment
juanzho11 said:
Don't put it in the pocket? Well i dropped mine on hard surface and its fine thanks to the hard shell i put on it.. $15 investment
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Click to collapse
You mind sharing a picture of the type of case you have?!
Thanks goodness that the supplied soft case saved the machine twice!!!
One of them it fell right from my fleece and I even stepped on it(!!!) when chasing bus. When I picked it up, the cam cover was busted, but the screen was saved!!!
mingkee said:
Thanks goodness that the supplied soft case saved the machine twice!!!
One of them it fell right from my fleece and I even stepped on it(!!!) when chasing bus. When I picked it up, the cam cover was busted, but the screen was saved!!!
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Click to collapse
so not all incidents have a inevitable ending.
stim141 said:
- thats why I carry insurance.
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Click to collapse
I would carry insurance on mine as well, and definitely was very close to purchasing it while i was still in my 14 day return period, but i ultimately passed it up.
We have asurion insurance on our nextel blackberries at the office, having delt with many replacements though asurion, its a gamble of you're going to get a new replacement or a refurb. Most often it is a refurb. The refurbs are not blackberry factory refurbs but either refurbed in house by asurion or subcontracted out. The quality of the refurbs are dubious at best, id be pissed off my HD2 were replaced with refurb of the quality of some of the blackberries ive received from them at the office. replacement casings are often not OEM but some 3rd party equivalent. ive received replacements from them using non OEM casings that dont even have the blackberry logo on the casings.
Asurion is still going to charge you at least $100 deductible on damage from drops, or water on top of your $7 a month premium, so lets say i go a year till i damage my phone thats already $184 out of pocket, plus the premium i still have to pay to continue the insurance. I figure if i go a year before i break it, ive got $184 extra in my pocket to put towards the purchase of a new one. in a year the price of the HD2 will probably be halved. Id be willing to out of pocket pay upto another $150 on top of that $184 im saving by not getting insurance and then purchasing a sealed box brand new HD2 that i know ill be happy with.
However in a year or so there will likely be something newer out, I may not even want to replace the HD2 but rather make the upgrade to whatever is new out there.
d0ug said:
I would carry insurance on mine as well, and definitely was very close to purchasing it while i was still in my 14 day return period, but i ultimately passed it up.
We have asurion insurance on our nextel blackberries at the office, having delt with many replacements though asurion, its a gamble of you're going to get a new replacement or a refurb. Most often it is a refurb. The refurbs are not blackberry factory refurbs but either refurbed in house by asurion or subcontracted out. The quality of the refurbs are dubious at best, id be pissed off my HD2 were replaced with refurb of the quality of some of the blackberries ive received from them at the office. replacement casings are often not OEM but some 3rd party equivalent. ive received replacements from them using non OEM casings that dont even have the blackberry logo on the casings.
Asurion is still going to charge you at least $100 deductible on damage from drops, or water on top of your $7 a month premium, so lets say i go a year till i damage my phone thats already $184 out of pocket, plus the premium i still have to pay to continue the insurance. I figure if i go a year before i break it, ive got $184 extra in my pocket to put towards the purchase of a new one. in a year the price of the HD2 will probably be halved. Id be willing to out of pocket pay upto another $150 on top of that $184 im saving by not getting insurance and then purchasing a sealed box brand new HD2 that i know ill be happy with.
However in a year or so there will likely be something newer out, I may not even want to replace the HD2 but rather make the upgrade to whatever is new out there.
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Click to collapse
Exactly !!
I do the "MonnieRock" insurance plan. I put $10 a month in a "Phone fund" piggy bank. If never needed for repairs / replacements it automatically turns into "Upgrade Stash".
d0ug said:
I would carry insurance on mine as well, and definitely was very close to purchasing it while i was still in my 14 day return period, but i ultimately passed it up.
We have asurion insurance on our nextel blackberries at the office, having delt with many replacements though asurion, its a gamble of you're going to get a new replacement or a refurb. Most often it is a refurb. The refurbs are not blackberry factory refurbs but either refurbed in house by asurion or subcontracted out. The quality of the refurbs are dubious at best, id be pissed off my HD2 were replaced with refurb of the quality of some of the blackberries ive received from them at the office. replacement casings are often not OEM but some 3rd party equivalent. ive received replacements from them using non OEM casings that dont even have the blackberry logo on the casings.
Asurion is still going to charge you at least $100 deductible on damage from drops, or water on top of your $7 a month premium, so lets say i go a year till i damage my phone thats already $184 out of pocket, plus the premium i still have to pay to continue the insurance. I figure if i go a year before i break it, ive got $184 extra in my pocket to put towards the purchase of a new one. in a year the price of the HD2 will probably be halved. Id be willing to out of pocket pay upto another $150 on top of that $184 im saving by not getting insurance and then purchasing a sealed box brand new HD2 that i know ill be happy with.
However in a year or so there will likely be something newer out, I may not even want to replace the HD2 but rather make the upgrade to whatever is new out there.
Click to expand...
Click to collapse
Exactly !!
I do the "MonnieRock" insurance plan. I put $10 a month in a "Phone Repair Fund" piggy bank. If never needed for repairs / replacements it automatically turns into "Upgrade Stash". No deductible,no suckers taking my stash
PoisonWolf said:
And yes, this is all driven by the consumer, so the question is: what can 10 million copies of you afford to pay?
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Click to collapse
But keep in mind that they make idk.. minimum 5x the $$ money they spent making the device when one is sold. so if 2 million of there devices have been bought at there retail value they can afford to make 10 million of something else and the process repeats.
I'm pretty sure the difference in quality from theiPhone to the HD2 is almost extreme.
I had the original iPhone for 2 years and that thing went through hell and back with me... and only the back alumnium part got scratched up. Never a scratch or crack in the glass.
Within two weeks of having my HD2, it slipped out of my hand from about three feet up (onto carpet) and the entire screen spiderweb cracked.
I've never been so pissed in my life. It seems like the HD2 screen is closer to glass, while the iPhone is more of a plastic/glass hybrid? Obviously someone who knows the exact specs can tell us, but that's just my theory.
HTC can gain ground on Apple if they don't cut corners and continue to be innovative (in materials AND design), unlike Samsung and other manufactoring counterparts.
(PS. about $175 to get a HD2 screen fixed at a cellphone repair store.)
jcalderone said:
I'm pretty sure the difference in quality from theiPhone to the HD2 is almost extreme.
I had the original iPhone for 2 years and that thing went through hell and back with me... and only the back alumnium part got scratched up. Never a scratch or crack in the glass.
Within two weeks of having my HD2, it slipped out of my hand from about three feet up (onto carpet) and the entire screen spiderweb cracked.
I've never been so pissed in my life. It seems like the HD2 screen is closer to glass, while the iPhone is more of a plastic/glass hybrid? Obviously someone who knows the exact specs can tell us, but that's just my theory.
HTC can gain ground on Apple if they don't cut corners and continue to be innovative (in materials AND design), unlike Samsung and other manufactoring counterparts.
(PS. about $175 to get a HD2 screen fixed at a cellphone repair store.)
Click to expand...
Click to collapse
You gotta factor in weight, shape, drop angle, etc. Every drop (unless under controlled conditions) is going to be different. As for the glass, they use something called Gorilla glass patended way back in the 60s and just now they found the use for it, capacitive touch screens. Same glass they use in TVs, kiosks, etc. Pretty cool stuff. Check out this article.
Sat on the phone, now the screen is able to be pushed in and a clicking sound can be heard. It's all good though, no more back pocket for the HD2!
It looks like most of the posts in this forum are for covers - should've looked here earlier.
I tend to abuse my phones pretty badly - I usually buy a case, but since the options were slim for the Focus when I bought it, I haven't had one. The other day I put the phone in my pocket with keys and the back cover took a beating.
Anyone found a place to buy a replacement back cover? I figured they would be available by now, but I haven't seen any other than one on eBay that's up to $37 at this point.
I tried calling Samsung's mobile accessories / replacement parts line, but no one seems to pick up.
I have one from a focus I sold for parts. I dont know how you would want to do a transaction but id sell it for 20 dollars.
sidicious said:
I have one from a focus I sold for parts. I dont know how you would want to do a transaction but id sell it for 20 dollars.
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Click to collapse
How much for the earphones?
Me too
I sent Samsung Support an email requesting information about ordering one and got no reply. Sent it weeks ago.
back cover
I definitely need to locate a back cover also.
Hi guys. I too broke my back cover.
I called Samsung, and leveraged my way all the Corporate Help Center through yelling at 3 supervisors.
Samsung unfortunately are not producing back cover replacements at this time. :/
However, I went to the AT&T store and spoke to the manager. He gave me a back cover from Focus that was returned to them and said they do that all time, try that. :]
I saw some back covers on sale on ebay for around $20
EBAY
Search on EBAY for "Samsung I917 Battery Cover" and you will find a vendor with used, refurbished and new covers ranging from $19.99 - $29.99.
Hello guys,
Yesterday, I dropped my phone by mistake and cracked the screen, so I went online to look for replacement (I can change it by myself) and ended up not knowing what I exactly need.
My question is do I need this https://www.aliexpress.com/store/product/Free-Shipping-for-HTC-One-M8-LCD-Screen-Display-Touch-Screen-Digitizer-Assembly/800156_2046697346.html?src=google&albch=search&acnt=479-062-3723&isdl=y&aff_short_key=UneMJZVf&albcp=304964476&albag=11402194156&slnk=&trgt=dsa-62796764476&plac=&crea=64152582916&netw=g&device=c&mtctp=b&memo1=1t1&gclid=Cj0KEQjwsO6-BRDRy8bsxfiV2bkBEiQAF8EzKAy1YydCzYq8AeRHSHbDCTHSTlwdXW_P3EdSkpvs4GMaAqWj8P8HAQ to replace my screen?
It would be easier to just purchase the lcd and digitizer with front housing. The 3 pieces would be already assembled. IMHO it is just easier to spend the few extra dollars to avoid a possible hassle. And, for the record this is the route i went when i replaced mine. I only buy from sellers located in the U.S. to avoid warranty/replacement issues of parts (if you live in the U.S.).
Here is a quick Ebay search of what I'm talking about. HTC M8 LCD+Digitizer+Frame
LightWeight_CO said:
It would be easier to just purchase the lcd and digitizer with front housing. The 3 pieces would be already assembled. IMHO it is just easier to spend the few extra dollars to avoid a possible hassle. And, for the record this is the route i went when i replaced mine. I only buy from sellers located in the U.S. to avoid warranty/replacement issues of parts (if you live in the U.S.).
Here is a quick Ebay search of what I'm talking about. HTC M8 LCD+Digitizer+Frame
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Click to collapse
Hey,
Thank you for the reply and no I am not from US.
So, this one should work? http://www.ebay.com/itm/For-HTC-ONE-M8-LCD-Display-Touch-Screen-Digitizer-Frame-Replacement-Assembly-/282122816484?hash=item41afd48be4:g:5pgAAOSwaB5XowrM
I'm not a fan of parts from China and Honk Kong. But yes, that will work. Just remember, be free of static, disconnect the battery as soon as you get the rear cover off, and wear anti-static gloves designed for electrical devices and components. Good luck!
Whitestone has recently instituted a Limited Lifetime Warranty for their products. They indicate that the warranty is applicable for "Wear and damage to the product." They will replace or exchange with a product of equal value. In order to use the warranty you have to register the product on Whitestonedome.com. They will send a replacement. But, you have to pay for a shipping/handling charge as well as return the damaged product back to them.
I successfully installed the Dome on my Note 8 in early September and have been happily using it without problems since then. It was a bubble-free install. I've been using a Spigen Neo Hybrid case. I haven't dropped the phone or abuse it. This last weekend, I noticed a row of bubbles along the edge of the Dome near the power button of the Note 8. I typically turn off the Note 8 once a week for a refresh bootup. So, I contacted Whitestone and they informed me of the new warranty. I registered my Dome. Requesting a replacement is easy. However, the cost for shipping the replacement is $15.38. They don't pay for shipping costs for the return of the damaged Dome. Apparently, they won't be shipping the replacement until they receive the returned Dome. A credit card payment is needed immediately when you request a replacement.
I'm not sure why they need the damaged Dome returned if I registered since they ask for the original order number as confirmation of ownership. I assume when I remove the Dome from the phone, it may crack/break. If I mail the damaged Dome to them, it will probably get damaged further unless I carefully package it for shipment. This is unnecessary and doesn't seem to be a customer friendly process.
Zagg does the same thing. You register first time you buy it and every time you break your screen protector you go claim a warranty replacement and just pay shipping. The reason they ask for it back is because i think they wanna make sure that you are using their own TGSP instead of some cheap one and claiming it as theirs.
jhom52 said:
Whitestone has recently instituted a Limited Lifetime Warranty for their products. They indicate that the warranty is applicable for "Wear and damage to the product." They will replace or exchange with a product of equal value. In order to use the warranty you have to register the product on Whitestonedome.com. They will send a replacement. But, you have to pay for a shipping/handling charge as well as return the damaged product back to them.
I successfully installed the Dome on my Note 8 in early September and have been happily using it without problems since then. It was a bubble-free install. I've been using a Spigen Neo Hybrid case. I haven't dropped the phone or abuse it. This last weekend, I noticed a row of bubbles along the edge of the Dome near the power button of the Note 8. I typically turn off the Note 8 once a week for a refresh bootup. So, I contacted Whitestone and they informed me of the new warranty. I registered my Dome. Requesting a replacement is easy. However, the cost for shipping the replacement is $15.38. They don't pay for shipping costs for the return of the damaged Dome. Apparently, they won't be shipping the replacement until they receive the returned Dome. A credit card payment is needed immediately when you request a replacement.
I'm not sure why they need the damaged Dome returned if I registered since they ask for the original order number as confirmation of ownership. I assume when I remove the Dome from the phone, it may crack/break. If I mail the damaged Dome to them, it will probably get damaged further unless I carefully package it for shipment. This is unnecessary and doesn't seem to be a customer friendly process.
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Click to collapse
I didn't see a place to register on their website.
Sent from my SM-N950U using Tapatalk
You register under My Account in the menu drop down.
That's great news I had to get a replacement device and was dragging my feet about buying another one. This make it a lot easier to justify
I assume the ones I bought during their product clearance on Amazon won't qualify.
I'm waiting to hear back from them because I couldn't select the UK retailer I purchased mine from (MobileFun), and so couldn't register my product.
Kawaisa said:
I assume the ones I bought during their product clearance on Amazon won't qualify.
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Click to collapse
they should lol i paid $29.99 for mine! Wish i could buy one for my pixel for that price!
StevePritchard said:
I'm waiting to hear back from them because I couldn't select the UK retailer I purchased mine from (MobileFun), and so couldn't register my product.
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I notice that the number of selectable locations for purchase has gone down, rather than up. There's just three and they are now all US based. Do you have any information about this @Whitestone Dome Glass?
StevePritchard said:
I notice that the number of selectable locations for purchase has gone down, rather than up. There's just three and they are now all US based. Do you have any information about this @Whitestone Dome Glass?
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+1.
bober10113 said:
+1.
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They have added MobileFun UK, and I successfully registered this morning.
Hi guys
here I am with a damaged whitstone glass, I asked for the replacement of the film under warranty but they ask me to send :
defective product>>>>>just glass or all the package?
original proof of purchase>>> the invoice that sent me amazone or order number
#WS-RMA-20180427-0000026797 written clearly on the shipping label
To the following address:
Kreassive LLC
22808 Lockness Ave
Torrance, CA 90501
RMA: #WS-RMA-20180427-0000026797I can send it only to stats?
babak said:
Hi guys
here I am with a damaged whitstone glass, I asked for the replacement of the film under warranty but they ask me to send :
defective product>>>>>just glass or all the package?
original proof of purchase>>> the invoice that sent me amazone or order number
#WS-RMA-20180427-0000026797 written clearly on the shipping label
To the following address:
Kreassive LLC
22808 Lockness Ave
Torrance, CA 90501
RMA: #WS-RMA-20180427-0000026797I can send it only to stats?
Click to expand...
Click to collapse
I just sent the glass, not the whole package. I think I printed off a copy of the invoice I had.
I sent mine to a UK address:
Unit 109 Lombard Business Park
8 Lombard Road, London
SW19 3TZ
I have been trying to get a replacement in Canada for so long now! Apparently they only provide warranty in US and EU!! Well too bad, I'm not buying whitestone for my S9 and I convinced my friends to avoid them... at least I cost them 4 sales for their poor policy!
@Whitestone Dome Glass
My wife and I have Zagg and have replaced them both over time with no problems only downside you pay $9.99
today I got the replacement film, but now since the chip is small I have doubts whether to use it immediately or keep it for a while the old, what do you recommend?
Edit: installed the new and away the thoughts, but one thing I understood, even with a case (in my case pitaka), if the phone falls the film breaks.
ARNOB said:
I have been trying to get a replacement in Canada for so long now! Apparently they only provide warranty in US and EU!! Well too bad, I'm not buying whitestone for my S9 and I convinced my friends to avoid them... at least I cost them 4 sales for their poor policy!
@Whitestone Dome Glass
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Click to collapse
During purchase from online official store in Singapore they say can claim from White Stone if any warranty issue but when log in to White Stone it doesn't cover. Have sent an email to them over the issue, if they don't come back with go good reason going avoid it and also inform my friends. Not worth paying $37.50.
Horrible customer service. Like truly horrible. The said they would send a replacement but they did not and have ignored my messages on Amazon.
Kawaisa said:
Horrible customer service. Like truly horrible. The said they would send a replacement but they did not and have ignored my messages on Amazon.
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Click to collapse
I totally agree, their sevice is absolutely horrible! I sent them 5 email requesting a replacement (I was ready to pay for it) they NEVER even replied! On their website it is impossible to get anything done for Canada. I will never ever again buy from this rip-off company and I am discouraging all my Canadian friends to do the same!