Recieved my Diamond over a week ago and i notice when i press the side of the screen to call or text (number 4 when dialling) i get a small ripple effect, like pressing against an LCD screen. Is this normal?
Not here you must be pressing kind o hard.
Did you tweak the pressure on display? That helps muccchhhh.
I get my first diamnd with this fault on left side...only little tap and it was like touch of nontouch screen and even worse and in the place of this effect there was a yellow tinted area so I send it back and get new one...
I hear reports about yellowish shades in the bottom of the display as well. The ripple effect is also reported. In both cases HTC have said it's not normal and replaces the units. Within 7 days some suppliers gives you a new phone at no charge after that it has to be sent for repair.
I rang ORANGE and they are sending me another unit. This will be the third i have recieved from them. Lets hope i have none of these problems. I could hack the small faints of yellow but definately not the ripple effect on the sides. I am beginning to loose faith in the HTC diamond
Got my new phone from Orange and yet more yellow tints and ripple effects. REALLY irritated by this! dont know whether to call orange or not!
Hi All,
I'm facing wierd problem since yest.
Sceen of my VarioIII suddenly went white.
It does respond to taps and buttons and could receive calls.
I tried installing new ROM, It did intstall but screen is still white.
It could connect to PC and sync with outlook.
I did open the case and looked for the loose connection of flex cable but could not reach till LCD. But I did reach flex cable and did try removing its connector from main board and then reconnecting it. but this did not help.
Any idea what could be wrong???
Thanks,
Nishant
Odd......
I just spent 20 seconds and found a TON of threads covering this issue.
I just went to the little button that says " Search " and typed "Kaiser White Screen"
Found quite a few that could possibly lead to your answer.........
I will be nice and post a link for you
Here ya go.... quite a list
pyraxiate,
I did search before I post it but most of problems reported are different from mine.
It is different as I do get response from the screen taps and also keys and for that matter phone minus display is working normally. I even can receive calls.
today I've given it to the service center and the guy says they have seen it before and its the flex cable issue. What he told me that the Vario III is different from TYTNII and TYTNII cable does not work with Vario III as its bit width is different.
I was just wondering if that is true???
Thanks,
Nishant
same thing happend to me
Same thing happend to me 3 weeks ago.
It is also a Vario III. It happend when I closed the screen, it turned white but still responded to touch. I could hear the start menu sound when I pressed the upper left corner.
I opened the case to check the flatcable on the circuitboard but unfortunally it was still in place.
Luckely I order a premium insurance along with the phone so I called them and they replaced the screen. Thet told me something got fried inthere.
So my bet is you need a replacement screen.
Good luck.
Thanks!! I think I need those wishes after I saw atleast three people coming with similar compaint within half an hour. I also see many threads with screen issues.
Hopefully HTC will take it seriously...
Solved
Great news!!
Problem is solved.
The service center said the problem with LCD screen and will take time to get it. I decided to try the local guy and guess what, he said its not LCD issue. I was very skeptical and asked explanation but he refused to tell the exact reason. Finally dared to take chance. Within half hour he could fix it.
Only thing he told me that he checked voltages at some location and saw some issue but did not reveal anything else.
Thanks,
Nishant
I have the same issue. Sometimes screen goes white, or the screen gets covered with stripes untill it goes black...
a couple weeks ago i cracked my screen. I bought a new one and replaced it myself. All was well until i tried to text with my physical keyboard and discovered that the i,m,n,k, and period keys were all unresponsive, these keys are also all in the same area.
I took apart my phone again and discovered that there is a thin strip that connects the keyboard to the unit. on this strip are 7-8 parallel lines running atop it(not touching). I noticed that the far right line had a break in it with a width much less than a needle head.
I don't know much about board circuitry but i think the lines are made of copper. I've voided my tilt warranty by opening up my phone so i'm here for suggestions. Are there general cell phone repair shops? Should i attempt to solder it myself? or is there no hope?
now concerning software my phone is out of control. When i try to message someone with the rest of my physical keys my phone will randomly insert enters and spaces into my typing which is really annoying and forces me to use a slow virtual keyboard. My phone screen will turn back on when i press the little side button, and when i have a call it will randomly put people on hold.
My phone will alos freeze up some times and an error message will popup with the option to dump some sort of file which i have to to continue. Is this some sort of virus on my phone?
I have the hyperdragon saphire rom with the radio that came with it. Do i just need to reflash? I apologize for the length of this thread all responses are appreciated.
as for the software craziness i'm sure you have tried the system restore(if you havent do it: shut off device, hold down the two 'blank buttons' and holding down the soft-reset button with the stylus at the same time then press the SEND button [green call button]) so since you probably have definitely reflash. My advice for repairing your phone is try to determine if the price for getting it repaired by a general repair shop or if repairing it yourself is better (because they might charge you who knows what )
For the sleep issue go to Settings/System/Key Lock and change it too 'Lock all buttons except power button'(mabye you did this). Also it is possible to have a virus on your phone although a system restore or reflash should fix this.
"I've voided my tilt warranty by opening up my phone so i'm here for suggestions"
actually... if u look at the phone the "warranty void" sticker is under the battery, not under the LCD. I cracked my LCD before and replaced it, after doing so, my SIM wouldnt register (phone took a heavy hit breaking the screen and sim slot). I figured what the hell and called AT&T and swapped it under warranty... They didnt say anything and I got a brand new Tilt back
I had my Diamond for about 8 months now. All of a sudden no matter where I click on the screen it always clicks on the top left corner (Start button). I hard reset the phone, changed SPL but nothing worked.
My Specs:
Duttys 5.2.20764.1.4.3
Diamond-hspl-1.24
When I try to align the screen it keeps on looping not letting me get out of the screen alignment. I have to soft reset the phone.
Is my phone dead? Do I have to send it to HTC for repair?
sounds like a broken screen digitizer (the plastic which recognizes touch).
If its under warranty then i suggest you flash everything back to factory, ie. stock spl, stock ROM. Then RMA it back for warranty.
If it isn't under warranty and you wanna get it repaired. Then just order a new digitizer from Ebay and install it yaself. That will save you an arm and a leg, since HTC will probably charge you like 4x the price to get it fixed.
How come it responds to the screen alignment than? When I press the cross hair it responds to it and moves to a different position.
Right now I am trying to put the stock SPL on the phone but I can't get past the screen alignment. The is synced and everything. Any ideas?
You MUST change the ROM to stock first then the SPL
I did put the stock ROM back on the Diamond. But I can't get passed the align screen. I tried deleting the "welcome" file form \Windows\StartUp but the file is protected and can not be deleted. Is there any other solution of by passing the welcome screen?
I had this problem too, I got my Diamond from Rogers and went home. After a few minutes this started to happen, and I instantly went back and got a replacement.
I got same prob. But sometime it work fine, after i do softreset i cant skip screen align. Can hard reset fix this prob? im from malaysia, how much it'll cost to replace the digitizer? thanks
i have this problem too
hello all!
I had the same problem as you! after some time searching... found a program called "Remote Screen Alignment" ... and your problem is solved!
Just google it!
caudex said:
sounds like a broken screen digitizer (the plastic which recognizes touch).
If its under warranty then i suggest you flash everything back to factory, ie. stock spl, stock ROM. Then RMA it back for warranty.
If it isn't under warranty and you wanna get it repaired. Then just order a new digitizer from Ebay and install it yaself. That will save you an arm and a leg, since HTC will probably charge you like 4x the price to get it fixed.
Click to expand...
Click to collapse
For the new diditizer is this easy to repair by myself??
I have a broken touch screen too (LCD is working perfectly, touch is non responsive, all over the screen)
I was just reading in another thread that changing the digitizer on its own is a bit of a nightmare as its glued to the LCD screen? Is this true, is this the case, if so, would it be possible to buy a LCD + Digitizer in one? I searched eBay but could not find anything?
Any help is much appreciated as the cost of a new phone is not an option!
Thanks,
DG.
DanGlee said:
I have a broken touch screen too (LCD is working perfectly, touch is non responsive, all over the screen)
I was just reading in another thread that changing the digitizer on its own is a bit of a nightmare as its glued to the LCD screen? Is this true, is this the case, if so, would it be possible to buy a LCD + Digitizer in one? I searched eBay but could not find anything?
Any help is much appreciated as the cost of a new phone is not an option!
Thanks,
DG.
Click to expand...
Click to collapse
Hi
My digitizer is also broken, I ordered new one from ebay (cost about 10 €) and as you wrote replacament is nightmare.
I'm trying to find a manual or instruction video but I cannot find anything.
If somebody knows how to replace digitizer please let me know or share a link for it.
Currently my best solution is to order new digitizer with display (cost about 20€) It is possible to order for exaplme here:
http://cgi.ebay.co.uk/NEW-FULL-LCD-...UK_Mobiles_Accessories_RL?hash=item518e98a7fa
Cheers
hello, i have the same problem with my diamond here, pres the screen and it activates the left upper corner, after a while stoped doing that but not my right lower part of the screeen doesnt respond. i mean i press the "j" and it writes "k".. u know what i mean., i cac calibrate the screen but after 1 min the problem is back. i wanna buy that digitizer and change it but b4 this i need a confirmation, did anyone do it and after that their diamond worked like b4? waiting for reply thx
This post is giving me a nightmare. I am facing similar problem only its not permanent. What I mean is it woks fine sometimes but wont respond sometimes. Sometimes it responds in the corners if I press hard. I think my phone is just passed its warranty also its 2nd hand though I have the bill. Service centers are really bad so I am scared.
Do you'll think my digitizer is gone bad or is it a software glitch?
Hi guys
I have a similar problem with my HTC Touch Diamond,
The screen just gone crazy constantly pressing on the top-right corner, this happened like 1 week ago. After searching the internet and this forum I found out that my only quick solution is to hard press the four corners to get working properly again but the problem will come back again after a while.
I bought this phone from ebay in 2008, had no problems with it untill I found out this ugly strange colored square in the middle that is noticable after switching phone's backlight off, I guess that was due to me holding the phone in my jean's back pocket (as I used to previous phones non touch ), I had this phone working perfectly until what happened last week!
I decided to find if this is a software related issue, so I upgraded to official HTC ROm 2.03.405.3 WWE, but the problem persists
I also bought a digitizer from ebay in case I want to replace it (but never done this before)
Can anyone please confirm if I am still under warranty, how to check this and if yes is that going to cost me anything to get it returned to HTC for repair (other than postage costs of course)
If not under warranty anymore, do you advise me to get a LCD+Digiztizer combined instead ?
Many thanks !!!
Damian
I have this problem (not my video):
youtube > watch?v=5-IUzerAT0s (sorry, I can't post links)
Problem:
Sometimes, and really just sometimes, no matter where I touch the screen it only signals a left touch. So wherever I touch, 1, 2 or 3 - only 1 will enter.
I am not sure if this is related, but it may give some clues:
A few days ago I disassembled my Diamond. I did not take out the LCD coz it's sort of glued in and probably hard to take out and may break.
However, I got down to the digitizer soldering. I did not de-solder the flat-cable, but I pressed my solder iron on each of the 4 solder joints. I pressed the solder tip right on the film. Don't worry, it's most likely polyimide and it's heat resistant.
After that the Diamond worked well, well, for a few days. Then same happened again. When I have the problem and I press strongly right of the HTC logo (LCD bottom right) the problem disappears. That makes me thinking the problem is maybe mechanical.
It maybe a solder crack. I presume the Diamond is RoHS, and my solder iron was not RoHS. That matters, coz RoHS solder needs more heat the lead solder. Means, my solder iron did not really melt the solder under the film.
I will give that another try with an RoHS solder iron in the next few days.
minidisco said:
I have this problem (not my video):
youtube > watch?v=5-IUzerAT0s (sorry, I can't post links)
Problem:
Sometimes, and really just sometimes, no matter where I touch the screen it only signals a left touch. So wherever I touch, 1, 2 or 3 - only 1 will enter.
I am not sure if this is related, but it may give some clues:
A few days ago I disassembled my Diamond. I did not take out the LCD coz it's sort of glued in and probably hard to take out and may break.
However, I got down to the digitizer soldering. I did not de-solder the flat-cable, but I pressed my solder iron on each of the 4 solder joints. I pressed the solder tip right on the film. Don't worry, it's most likely polyimide and it's heat resistant.
After that the Diamond worked well, well, for a few days. Then same happened again. When I have the problem and I press strongly right of the HTC logo (LCD bottom right) the problem disappears. That makes me thinking the problem is maybe mechanical.
It maybe a solder crack. I presume the Diamond is RoHS, and my solder iron was not RoHS. That matters, coz RoHS solder needs more heat the lead solder. Means, my solder iron did not really melt the solder under the film.
I will give that another try with an RoHS solder iron in the next few days.
Click to expand...
Click to collapse
I have the same 'tendency to go left' problem. From my experience, I found that the problem could be caused by heat. Here are some examples when it goes wrong: When I use Tomtom navigator while charging the battery, the phone really heats up and starts to go 'left'. When I try to text message under the sun after taking it out from my pocket. When I have high usage such as wifi + opera. Really hop somebody can come up a solution for the problem...
The Reason ---
Its a heating issue seen in 20% of all shipped diamonds. It heats and expands the digitizer causing loss of touch.
Solution ---
I'm working on it!
P.S - The heat i'm talking about is not the heat that's generated wile using the phone , its due to outside exposure.
Crazy thought - Try it at your own risk
Exposing the mobile to moderate temp (cold , say 12-14 degrees) might help. Not sure.. i said MIGHT.
Don't try this if its under warranty. And don't blame me if you did something wrong and all you circuits get messed up!
Anyways will post if i hit something on the way!
No, new solution??
Maybe change the digitalizer solves the problem?? Because two months ago the problem only stay few minutes but now i can't make the alignment process.
Thanks!
https://goo.gl/photos/R1ns1GnFzMq26kSXA
I broke my touch screen and replaced touch screen at the authorized service center "TVS Electronics at Ashok Nagar Chennai" India on 22-Sep-015.
When I went home the phone did not turn ON but was heating at the back side top portion.
I went back to the service center and they reset the phone stating there was dust in the charging port. (What it has to with the switching off. I don't know) The issue came up again after a week. This time the service center kept the phone for observation and retuned it. They said they did not find any issue.
But I observed there are 6 led lights visible at the bottom of the phone. This is visible more in the white background. (I have enclosed a photo of this taken from another mobile)
I was told by the service center all MI3 phone comes with this type of bleeding because it is a low end phone. I am one did not notice this in the old screen. In the service center I checked one Redmi phone and it did not have this bleeding. Redmi is cheaper than MI3.
I would like to know
whether this bleeding
1] is a normal phenomena of the phone?
2] an occurrence happens with some of the touch screen? [If so can I demand them to replace?]
3] the service center employee replaced the screen with local make instead of original MI3 screen to make money?
Kindly help me.
Hey,
No its not that.
I think they just didn't their job right.
Although I read it in the reviews of the device that
Unfortunately, the brightness of the screen is uneven with the backlight source being pretty visible at the top of the screen. When you have a white page opened on the screen you can easily notice the gradual brightness falloff from top to bottom
Click to expand...
Click to collapse
That is on gsmarena.
I think the display is original but they did a lousy job.
Contact Xiaomi somehow and escalate the problem, ask the SC personnel to replace it properly and that you won't accept it like that. Its most probably a job screwed up.
Try replacing the screen urself. Order parts from online shopping websites.
They definitely did not fix it right and every mi3 dont come with this problem.