Database Develop

I can't connect to active sync

Hey everyone, i just was getting ready to update to the new core rom (from xplore 1.1) and i plugged in my Tmobile mda into my pc that is running xp, and it is not connecting. When i plug it in it like doesnt even try to find it. And when it does try to find it, it just says it can't establish connection with your item.
I was using xplore and this is the first time i had this problem ever. Ive flashed 4 or 5 times and this has never happened, and thats why im posting it in the wm6 forum.
Does anyone have any ideas? HAs this happened to anyone else?
Now i am back on the newest tmobile update, and it is still doing it. Also i installed the newest version of active sync. Still no go. Also i used shell tools to put xplore on my phone, could that have left out some active sync's files? (probably not, last time i put nottosmarts rom on here everything worked perfect.
ipl 2.26
spl 2.26
gsm 02.25.11
os 2.26.10.2
love you

umm....no one?
can't someone at least flame me or something? im still stuck

jawnsixteen said:
umm....no one?
can't someone at least flame me or something? im still stuck
Click to expand...
Click to collapse
I can flame you , lol
If you can't connect, how did you flashed the latest TMobile ? I am not making fun, I really want to help.

i threw it in bootloader mode. It said usb in the bottom right hand corner. It's just that activve sync is not connecting with it. i wouldnt even care, but i think you need an active connection to active sync when you flash with shell tools, which is what i do.
update: i just succesfully sync'd to my laptop running windows vista.
anichillus, do you know if shell tools will work with the new way to flash with vista?
thank you so much for reponding, i really appreciate it...a lot lol
the only reason im doing this is to get to your rom!

jawnsixteen said:
i threw it in bootloader mode. It said usb in the bottom right hand corner. It's just that activve sync is not connecting with it. i wouldnt even care, but i think you need an active connection to active sync when you flash with shell tools, which is what i do.
update: i just succesfully sync'd to my laptop running windows vista.
anichillus, do you know if shell tools will work with the new way to flash with vista?
thank you so much for reponding, i really appreciate it...a lot lol
the only reason im doing this is to get to your rom!
Click to expand...
Click to collapse
I really really don't know that sorry ... I am using WinXP and not shelltool.
Also, why are you using Shell Tool ? Dont't you have G3 ?
Unlock it and easy as pie. I remember papamopps saying that it is possible to flash in vista ...but i don't remember anything about shell tool ...
BTW, you have ZoneAlarm ..or similar installed to the PC where you say that it doesn't connect ? Try and disable firewall ... antivirus ..stuff like that.

well i just don't want to void my warranty, but ill definitly try turning off all the firewalls tommorow when i get a chance, i think im just going to give it a go with shell tools right now and hope for the best
Thank you so much and if you ever need anything i would love to help you in return.
you're the best!

i have the same problem..active sync doesn´t find my wizard..but it´s charging normally, but active sync doesn´t recognize it or i don´t know..what should i do?? i didn´t do any change on my pc..and before it works good..

If you're using Microsoft's OneCare then you may have to enable the Allow ActiveSync to get it to work.
Start OneCare then click the "Change OneCare settings" link on the left
Click the Firewall tab
Click the Firewall connection tool button
Place a check in the ActiveSync/Windows Mobile Device Center" checkbox
Click Okay back to the main page
Hope this helps, but like Anichillus said, it could be any other firewall application blocking it...

yes! all i had to do was turn of norton for a bit and it instantly recognized my device. I was just so confused because this has never happened before and thats why i haven't thought of such an easy explanation. Thank you both for giving me your clear thoughts! lol

Another resolution idea
I had the same issue - I would plug the device in through USB into Vista Ultimate with no results other than the bing bong noise it makes on connection. Checking the device list showed the network pieces being added, but not the actual Wizard itself in the Mobile Devices section. I could not sync, it would not pair, etc, etc.
Resolution (on the Wizard):
1) Settings->Connections->USB to PC
2) Turn off "Enable advanced network functionality"
This of course will not be the resolution for everyone, but in case someone else sees this behavior, here is a list of the symptoms I saw:
1) Plugging Wizard in via USB causes Bing Bong noise
2) wmdc shows no connection
3) device manager shows no Mobile Devices section when connected
4) device manager network adapters may show mobile device services when plugged in
5) If connected in bootloader mode the device manager will show the mobile device
6) You can set up a bluetooth connection (if available on the PC) and sync properly with it
Cheers,
Shoogi

Shoogi, what an awesome first post! Worked perfect for me! Keep it up, great post and lots of help!

i have a problem that when I plug my device active sync connect it and charging starts but after a minute or so active sync disconnected and charging also stoped.
I have installed everything official > rom,radio,ipl/spl etc.

One Care made activesync almost unusable for me. I also had to reflash from THT's rom because I couldn't connect at all unless I hard reset. Makes no sense cause my husband can sync and he had the identical same rom.

Internet while connected to Activesync..

Hi all,
I am on Dutty's apr-29 rom and here is my issue..
My kaiser is connected to my work pc with activesync installed and i am unable to use internet on my device... I can update htc weather with no worries but the pie and skyfire doesn't work... the strange thing is that netfront browser works just fine so iam not sure if its a proxy issue or not???
I would like to use skyfire if possible so pls let me know what can i do to make it work.
Thanks alot

First thing I'd try is to reboot the computer AND soft reset the phone. If that doesnt work, try disabling advanced network... under connections usb to pc.
ps- in the future, its recommended NOT to start a new thread for something like this, but post it in the rom's thread (duttys in your case)

hi, i have the same problem...but I still using the standard ATT rom...

ajmoncrief said:
First thing I'd try is to reboot the computer AND soft reset the phone. If that doesnt work, try disabling advanced network... under connections usb to pc.
ps- in the future, its recommended NOT to start a new thread for something like this, but post it in the rom's thread (duttys in your case)
Click to expand...
Click to collapse
Hi,
Thanks for the quick reply, I tried what you suggested but still no luck..

I honestly don't know...the fact that you are able to update the weather but not others has me stumped. Has it always behaved this way? Can you do a complete system backup using sprite and hard resest, before you restore, connect it to activesync (you do not need to configure it to sync with your device, iow just cancel the first screen) and see if you can use pie or check your email. If you can then there must be a problem with your settings somewhere, but if you cant then just use sprite for a full system restore and you should be back to where you were and maybe someone else can help.
For what its worth when I first got my tilt it would not use the internet no matter which way I tried (ota or activesync). Then it magically just started working.

hello once again,
Ok so here is the thing... i played around with it a bit more and was able to get pie to work.. but everything else still doesn't work (windows live, skyfire, etc..)
I went to connections>>advanced>>select network>> on this screen i selected "My ISP" for the top menu and "My Work Network" for the bottom menu... By making this change pie is now working but still no luck with skyfire..
Note: i do not have a data plan so MY ISP menu is empty, i usually use skyfire with wifi or when connected to my laptop at home
PS: I didn't do a hard reset because i dont think it has anything to do with rom upgrade...i have flashed my device like 47 times in last 2 months and have had the same issue with every rom i've tried including the original htc rom. Everything works jsut fine when when my device is connected to my laptop at home using activesync.

I think you would still have the problem after a hard reset. Mine has the problem now on the standard Tilt ROM. The wierd part is it didnt when I first set it up and was running the internet through cerdisp. I guess I need to look into it too, but I havent been going crazy trying to find it.
What version of activesync are you using?

Iam using Activesync 4.5..

Have you tried disabling your windows firewall?

Dumb Question
If the phone is connected to your work PC, why would you use the browser on the phone and not the work computer?
If you are worried about what the boss might see - here's the problem with that - can't they just monitor the server traffic anyway, whether you use the phone or the computer, since you would be using the work's server?
What i do at work - first make sure there are no keyboard loggers - second use the internet on the phone and disable the ethernet on the computer.
I remember an option somewhere in the syncing process about allowing income data connections - I dont know exactly what it does, but i will try to find it and post something
EDIT - it was an option to allow wireless incoming data to phone while connected to activesync.

If your talking about tethering, then you're doing it wrong.
Make sure your Activesync isn't connecting to your phone in the first place. Turn off the "USB" connect in the settings for Activesync.
THen go on your phone and open up the "windows" and look for a file called "intshr" or something like that. Open it up and then hit connect.
You don't need to change any settings for the Media Net if you're using the AT&T rom.

larcen007 said:
If the phone is connected to your work PC, why would you use the browser on the phone and not the work computer?
If you are worried about what the boss might see - here's the problem with that - can't they just monitor the server traffic anyway, whether you use the phone or the computer, since you would be using the work's server?
What i do at work - first make sure there are no keyboard loggers - second use the internet on the phone and disable the ethernet on the computer.
I remember an option somewhere in the syncing process about allowing income data connections - I dont know exactly what it does, but i will try to find it and post something
EDIT - it was an option to allow wireless incoming data to phone while connected to activesync.
Click to expand...
Click to collapse
Well the only reason i wanna use my device and not the work pc is beacuse all the major sites like hotmail, youtube, facebook are blocked but they all work on my device using "only" netfront browser..
Cheers

Xyberz said:
If your talking about tethering, then you're doing it wrong.
Make sure your Activesync isn't connecting to your phone in the first place. Turn off the "USB" connect in the settings for Activesync.
THen go on your phone and open up the "windows" and look for a file called "intshr" or something like that. Open it up and then hit connect.
You don't need to change any settings for the Media Net if you're using the AT&T rom.
Click to expand...
Click to collapse
Thanks Bud,
will give it a go and report back...
PS: i just noticed that windows firewall is enabled and i dont have access to disable it :-(

you must edit the registry
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows CE Services]
"AllowLSP"=dword:00000000

ld-runner said:
you must edit the registry
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows CE Services]
"AllowLSP"=dword:00000000
Click to expand...
Click to collapse
I am creating a new key under: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows CE Services
Called AllowLSP ??
Cheers

farhanali_ said:
I am creating a new key under: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows CE Services
Called AllowLSP ??
Cheers
Click to expand...
Click to collapse
yes, or you could just copy and paste my post into a file with and extension called .reg , save it and double click on it.

USB Issue.

Hello there,
I've been searching around the internet now for about 3 hours to no avail, I have even resorted to emailing HTC for help. Thats how desperate I am.
I have a MDA Vario III (HTC TYTN 2) that has worked flawlessly for a long time (since christmas) but has suddenly stopped communicating with Activesync.
Im not bothered about syncing contacts etc, all i want to do is use the file browser to download and upload photos etc.
I have tried all the suggestions i have found so far (enabling adanced network functionality, disabling it, reinstalling Activesync etc.) to no working answer.
Can anyone help me?
raty

Not sure if you tried this or not. Delete your existing partnership and then reconnect it. Good luck. Activesync sux.

Hey,
I've deleted the partnerships off my vario3, and completly reinstalled activesync. Still didnt work.
Ive taken the phone into the T-mobile shop i bought it from, they seem a little too keen to send it off for repairs, maybe this is turning into more of a regular thing that i thought?
Kept onto the phone just for now, I wnt to try and fix it before i send it off.

Uh... why send it off if you fix it?

read through this thread and look at post #10 and see if your computer is detecting the device at all..
also try removing your simcard and microSD card and connect your device to your pc in bootloader mode and see if it says USB on the bottom.

ratykat said:
Hello there,
I've been searching around the internet now for about 3 hours to no avail, I have even resorted to emailing HTC for help. Thats how desperate I am.
I have a MDA Vario III (HTC TYTN 2) that has worked flawlessly for a long time (since christmas) but has suddenly stopped communicating with Activesync.
Click to expand...
Click to collapse
It's probably the Notification queues have lost their active sync bits
use Pocket IE or Opera (mobile) to download and install something like MemMaid or SKTools
you can then add the Active Sync components back into the notification queues, and then rebuild them
Once done you should be able to sync etc

notification queues! What is that?
First I ever heard of that. I am having active sync issues as well and I have tried everything in this post.
Nothing works, it connected a few nights ago and it all of a sudden stayed connected all night. I am Back to having problems again.
Does anyone know if avast will hurt active sync?

here is your answer...
http://forum.xda-developers.com/showthread.php?t=362679
read thorugh EVERY LINK and you should be good

ive read through those links and none of them have a fix for me.
The computer recognises my phone, in device manager it comes up under Windows CE USB Devices as HTC USB Sync.
i shall try the bootloader idea and report back.
@Kimtyson- if i fix it i wont be sending it off, that would be obsurd
@pjwilkin- i have never come across that before while reading about the titan, fancy sharing some knowledge?
Just got my phone into bootloader (thanks wiki) and when the usb cable is connected it says USB and the computer starts to install drivers etc.

***bump***
sorry thats not proper foru etiquet but im desperate for som answers

Some further things to try
Can you connect via Activesync using Bluetooth? What about on other PCs and on other USB ports on your PC? What happens if you delete that HTC USB Sync listing in device manager, unplug the phone, reboot the PC and then reinstall Activesync 4.5 (I use the CDROM the phone came with the phone for that)? See if you can get the phone shop to plug it into one of their PCs with Activesync or WMDC.If it's showing up in your PCs device manager then it's likely some sort of problem/configuration issue with your desktop PC it's connecting to - not a problem with the phone itself.

this has happened to me ..
i vote for changing usb ports..
you probly already did so..
please post when you fix it..

ratykat said:
The computer recognises my phone, in device manager it comes up under Windows CE USB Devices as HTC USB Sync.
Click to expand...
Click to collapse
this cancels out any hardware problems... so do as the previous posts mentioned, its all good advice.

im assuming that all activesync services etc load up ?

Diamond + Mac, howto? :-/

I'm starting to fear if something is broken in the phone because no matter what I do, it fails to work with mac osX..
Any suggestions on how to get eg. WmWifiRouter work in macs, or even how to sync it with some synchronizer application -because none of them fails to connect me whether it's BT or usb.
I think the right procedure is to launch eg. missing sync or syncmate what else are there? which is the most reliable?), then connect the usb-cable, then choose Activesync as connection type and that's it?
Doesnt work for me No matter whether 'enable advanced network' is on or off. The applications simply fail to detect my device.
If I choose the disk drive, it works for a while as an external drive but soon stops responding or turns helluva slow.. I've tried copying pictures and movies from it for months now (tried this every now and then), but I'm running clueless on what to do
What are the correct bluetooth settings in mac with diamond? I cant get it to work either.
I want to use it as proper high-end toy, I even have 1mbit wireless net in it when using it with WmWifiRouter, but even that doesnt work for me and I cant understand why Help pls

I use Missing Sync for Windows Mobile, and I connect to Bluetooth. It syncs seamlessly and transfer files without problems.
You can find the program and / or the information here

Another option is Sync Mate, it's free for Standard version but you can buy additional options (iTunes sync etc) in the Expert Edition.
http://mac.eltima.com/sync-mac.html
Prefer it to Missing Sync personally.....

Missingsync vs. Syncmate
I tried both and my suggestion is not to try it. Reason being if you use Missingsync, use missingsync only. If you use Syncmate, use syncmate only.
However, Missingsync is better due to its more stable system. Syncmate tends to double copy items in calendar and contacts. It'll be an annoying mess to clean. I did it and it's no fun when you have over 500 contacts in your phone.
Anyway, that's my recommendation.
Mike

mantonsim said:
I tried both and my suggestion is not to try it. Reason being if you use Missingsync, use missingsync only. If you use Syncmate, use syncmate only.
However, Missingsync is better due to its more stable system. Syncmate tends to double copy items in calendar and contacts. It'll be an annoying mess to clean. I did it and it's no fun when you have over 500 contacts in your phone.
Anyway, that's my recommendation.
Mike
Click to expand...
Click to collapse
Only had that issue with an early beta of Syncmate, never had that problem again.
I have an expert edition from Eltima (sponsored by Eltima for testing their beta's ).
I must admit that the software had some hickups when it still was a beta, but I nowadays it's running like clockwork.
My 2ct's (euro cts = 2.75 $cts )

I'm going crazy trying to figure out why syncmate won't sync with my phone. I installed the driver on my phone, yet it doesn't connect with the program. I open syncmate and it never recognizes I have a phone plugged in. I've followed syncmate's steps to no success. Does anybody know what to do?

I tried both for a season and found MissingSync to be a generation ahead. It's been out for quite sometime and is very stable. I had hard time syncing with Syncmate. I sync my device via BT and works like a champ. It's a bit expensive but well worth the price.

My gsm diamond is arriving soon and I'm trying to make sure everything will work with my macbook pro (OSX Leopard), so I've read up on syncing programs for mac and upgrading hard spl etc.
My problem is that all the files I've come across for upgrading hard spl and radio are in .exe format. Is it possible to upgrade using a mac or do I need a pc with xp/vista?
As far as I know syncMate/MissingSync can't read and open .exe
(I've searched ways of "opening the contents" of .exe using stuffit and file juicer with the possibility of a .cab file being inside but to no avail. I may be barking up the wrong tree with this one...)
Sorry I've been searching for aages but couldn't find an answer. Is there a solution to what seems like a fairly simple problem...??

You can sync your WM device with your mac as explained before.
To upgrade the ROM, you will need a Windows installation. Personally, I tried to do it through a virtual machine with WMWare but never succeeded (It seems that once the device reboot, it is not recognized anymore by the virtual machine)

Youmoussa said:
You can sync your WM device with your mac as explained before.
To upgrade the ROM, you will need a Windows installation. Personally, I tried to do it through a virtual machine with WMWare but never succeeded (It seems that once the device reboot, it is not recognized anymore by the virtual machine)
Click to expand...
Click to collapse
Actually, i always upgrade using the Mac:
-take the signed_image.nbh and rename it to DAIMIMG.NBH
-connect the diamond as a disc
-copy the file to the internal storage
-flash by rebooting into bootloader (volume down& back plus reset)
Safe simple & fast!

I've got a MacBook Pro, and I've been working around a bunch of these issues. First, why are you trying to cable sync your WinMo phone? You are better off keeping everything in the cloud. I have an exchange server at work, so all my contacts, calendar events, and emails sync OTA.
Also, Google has a new beta out:
http://www.google.com/support/mobile/bin/answer.py?answer=138636&topic=14299
This lets you use your gmail account with Activesync if you don't have an exchange account. You can manage all your contacts, etc OTA for free. Much better than paying for wonky syncing software. Plus, when you flash your phone a million times, it's pretty easy to get everything back on
As far as flashing, you will need to flash from the bootloader from the internal memory if you don't use Boot Camp. Parallels won't cut it, either (not sure about VMWare); you have to be in windows for everything to work smoothly. However, it is nice that the Diamond can be put into mass storage mode; it makes copying files to the diamond a piece of cake.

the-equinoxe said:
Actually, i always upgrade using the Mac:
-take the signed_image.nbh and rename it to DAIMIMG.NBH
-connect the diamond as a disc
-copy the file to the internal storage
-flash by rebooting into bootloader (volume down& back plus reset)
Safe simple & fast!
Click to expand...
Click to collapse
The problem with that is that you have to delete everythin on the internal storage first. (I had to the last time)
daveeckert said:
I've got a MacBook Pro, and I've been working around a bunch of these issues. First, why are you trying to cable sync your WinMo phone? You are better off keeping everything in the cloud. I have an exchange server at work, so all my contacts, calendar events, and emails sync OTA.
Also, Google has a new beta out:
http://www.google.com/support/mobile/bin/answer.py?answer=138636&topic=14299
This lets you use your gmail account with Activesync if you don't have an exchange account. You can manage all your contacts, etc OTA for free. Much better than paying for wonky syncing software. Plus, when you flash your phone a million times, it's pretty easy to get everything back on
As far as flashing, you will need to flash from the bootloader from the internal memory if you don't use Boot Camp. Parallels won't cut it, either (not sure about VMWare); you have to be in windows for everything to work smoothly. However, it is nice that the Diamond can be put into mass storage mode; it makes copying files to the diamond a piece of cake.
Click to expand...
Click to collapse
You can't sync music and pictures with your solution.

Looking for advice/suggestions (Please)

I recently purchased a wizard/mda (tmobile) and have run into major problems trying to unlock and upgrade the device.
This forum is a wealth of information, but I have hit some major problems.
The main problem is being unable to unlock it.I researched various posts around here, and have not been able to get activesync working.I looked at various troubleshooting info from microsoft and around here as well and have not been able to sync the phone with my computer.
I thought that perhaps it may have something to do with the version of xp I have installed, after spending many hours (25+) trying to get it to work.I then tried on another couple of comps and still no luck.
I am beginning to suspect that the phone itself has a technical problem.I seen the workaround for transferring cab files between the comp and the phone, and am hoping that once I have a mini sd card there is some way to upgrade wm5 on the phone.Can I unlock the phone without syncing it, using a different technique?(perhaps bluetooth or ir?)
Looks like I will have to unlock the phone using an unlock code, without syncing to the computer, but I am looking for any and all suggestions that may help out. I even tried attaching files and emailing them to myself, but wm5 doesn't support attachments.
Throw a dog a bone, before he buries this phone!

nachismo said:
I am beginning to suspect that the phone itself has a technical problem.I seen the workaround for transferring cab files between the comp and the phone, and am hoping that once I have a mini sd card there is some way to upgrade wm5 on the phone.Can I unlock the phone without syncing it, using a different technique?(perhaps bluetooth or ir?)
Click to expand...
Click to collapse
Im not an expert into this - all I can give you is couple of general ideas - maybe something you already knew but I'll give it a try
IMHO flashing via BT or IR can't be done or could be very risky.
Did you try hard reset? No change? Did you try hard reset and then skip installing those cabs that are installed automatically after HR?
You could try to download software WM5Storage into your htc, install it, activate and then you can access your phone as USB mass storage device from your PC. I've used it with my SD card only but it looks as it could use internal memory of your phone too. With this you can check if the data can be transfered via the mini USB.
Does your PC see the phone? Saying something like "installing new device drivers" or something like that. Check device manager.
Can you charge the battery in your phone from usb?
Btw I can't remember exact process of unlocking/flashing - is it really necessary to have synced the device before unlocking/flashing?

Following up.....
Thanks for the ideas, MuF123.
Some time has gone by.....
I tried the hard reset, and that didn't make a difference.
I was able to sync via bluetooth using a friends laptop, but was unable to sync via usb on the same computer or on my own.
I installed WM5storage and my computer doesn't see it as a mass storage device, even though it charges the phone via usb.
I am looking at this:internal error 2356 activesync.cab that comes up when I try repairing activesync, but it was a dead end the first time around.(maybe the answer is deeper there somewhere?)
I really like the phone alot, i think i will try picking up some external memory, and see if i can't use one of those unlocking services to get it up and working with a local cellular provider.
Thanks,
Nacho