SIM card is PUK-locked??!!! Help! - G1 Q&A, Help & Troubleshooting

Hi,
I just tried to change my sim password and tried it a few times and it locked me out of my phone. It goes to the lock screen and says call customer care. What happened? I can't access phone because it like a permanent lock.
Please help?
hbguy

waiting to call customer care...what the heck man....why they have a stupid rule like that for jeez
hbguy

hbguy said:
waiting to call customer care...what the heck man....why they have a stupid rule like that for jeez
hbguy
Click to expand...
Click to collapse
Define PUK.

This is actually normal behavior for all GSM phones. If you enter the incorrect PIN many times in succession, the SIM card will prevent further attempts and require a Pin Unlock Key. It's a security mechanism that has nothing to do with G1.

log in to your t-mobile account and it should tell you on there somewhere. no need to ring up customer care.

Its been on almost every cell since they have been out. 3 times your locked out.

haha, same happened to me!
T-Mobile has a non-default password for some reason on the new SIM cards being provided. After attempted 1234, 0123, 9876, the phone was locked out and I had to wait 40 minutes for customer service to throw me my damn PUK code.
The PUK code is NOT provided to you via the T-Mobile USA website. Only T-Mobile UK provides you with your PUK. It is some stupid security/law in effect.

As far as I could tell, RC7 had no option to type in a PUK code. If running that, you'll have to put the sim in another phone No idea about other releases though..

I had the same problem, I had to take my SIM and put it into my iPhone to unlock with the PUK I got off the AT&T website. I read somewhere you have to type in a combination of numbers on the dial-pad before it will let you enter it, I don't remember it but I remember most Motorola phones use the same code.

pin for UK is 1210 and PUK is on sim pack and we still get people coming in to my shop with a blocked sim. What can you do..........
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haykuro said:
The PUK code is NOT provided to you via the T-Mobile USA website. Only T-Mobile UK provides you with your PUK. It is some stupid security/law in effect.
Click to expand...
Click to collapse
thats a bit **** =/
i suppose it makes sense, but only if someone steals your phone, you have a pin code, and the person somehow knows your log in details for the t-mobile site. which is unlikely at best

I know its a old thread, but since its on the google search result, i'll post the solution here:
from emergency dialer type: **05*PUK HERE*NEW PIN*REPEAT NEW PIN#

ruifung said:
I know its a old thread, but since its on the google search result, i'll post the solution here:
from emergency dialer type: **05*PUK HERE*NEW PIN*REPEAT NEW PIN#
Click to expand...
Click to collapse
Rui!
Thank you for that! Customer service for my provider had no idea what to do for my g2. You just saved me. (heaping all sorts of good phone mojo towards you)

Related

"smartchip not allowed"...

Hi...recently...I have been getting the following message on my ATT Tilt..."smartchip not allowed." Along with this message, I have no cell service/connection.
To restore the connection I have to either turn the phone off and then back on...or cycle the phone thru the flight mode and then back on..
does anyone know why this is happening??
This really never happened before...and its kinda frustrating since I can't receive any calls until I cycle the phone.
Thanks.
Are you using a custom ROM?
Are you using an Unlocked Kaiser?
Are you using a different GSM provider(T-Mobile)?
Are you as cool as Fonzie?
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JimmyMcGee said:
Are you using a custom ROM?
Are you using an Unlocked Kaiser?
Are you using a different GSM provider(T-Mobile)?
Are you as cool as Fonzie?
Click to expand...
Click to collapse
I am using a Unlocked Kaiser - unlocked via the Kaiser Sim Unlocker. Not using a different GSM provider...still using ATT.
And I am in NO WAY as cool as Fonzie! ...
help!
Same thing here: Smartchip Not Allowed
I'm also using an unlocked Kaiser, and got the same message starting a couple days ago. Can't figure out why I can't connect all of a sudden
I received the same message a few times in the past week. Its mad annoying, once my phone has been off for whole 20 minutes until I realized that this error came up. Went to an ATT store, the lady gave me some bull**** about them "working on it".
Have any of you asked at&t to replace your sim card???????
I get the same error. I had AT&T "send an update" to my phone. That didn't help. They sent me a new sim card. That didn't help. They did a warranty exchange on my phone. That didn't help. I'm convinced it is some sort of problem with their network, and they don't seem to know about it.
I'm using an original shipped ATT Tilt with the now stock ATT 6.1 ROM. I was getting the same Smart Chip Allowed and worked with ATT for some time pushing updates and all that nothing worked. I have not unlocked my Tilt, but I know after I put in a Brand New SIM card I have not had the problem since, I would say if you have another ATT Sim card just put into the phone and see if the message goes away.
I wish you guys would post your locations, city/state. I'm in Phoenix, Arizona and haven't seen the problem yet.....
As I stated changing the SIM card resolved my problem. And I have one of the original shipping Tilts. I am in Closter, NJ.
i borrowed a coworkers tilt to flash a new rom for him and his had the smartchip not provisioned alert. well i ignored it and flashed (exactly like it says in the Flash for newbs post) and it's no longer there. Also this phone hasn't had a SIM in it for weeks, so i don't believe it's a network or SIM problem.
-Mike
fixed
After months with this problem, it's finally fixed. As I said before, I tried replacing the sim and replacing the phone and neither fixed the problem, so it was definitely a network issue. Finally one of the AT&T tech support guys on the phone removed my phone from the network and re-registered it. That fixed the problem permanently.
I just purchased my wife a Tilt for Christmas and received the same error. Also, the phone did not have a sim card in it.

Activation and unlocking an new verizon Droid 3 in brazil

hello everyone!
that´s the first time ever I´m creating a threat at this forum but that´s not my first time here at all..
I´ve been using XDA since I got my HTC Tytn II back in 2008 hahaha since then i´ve changed phones lots of times, and never got any problem to find the resolution of all my problems at all.
But know for the first time I got myself in a situation where I don´t see anyone having the same kind of problem.
Well , firt of all : I live in brazil and of course we don´t have verizon here.
Two : I got a Droid 3 from Ebay.com today and comes with all the manuals, sim card, instructions card and all the stuff I should need to activate the phone.
I know it´s locked to be used only in verizon, I´m totally ok to buy a unlocking code from the websites, and I don´t intend to use verizon´s sim card over here.
My carrier here is TIM, and that´s the one I´ll be using.
The problem is.. I can´t even get in to the android´s home screen! the phone ask me to do an activation first... where I click the icon "activation" and all I got is an "busy" line signal . there is no place for tapping IMEI unlock code, there is no way of getting in to the system´s configuration to root it , use wi-fi... I mean.. I can´t use the android system functionality at all!
Please someone gimme some light!
I don´t know what to do!
Any help will be valid
When at the first screen tap starting from the top left, top right, bottom right, bottom left. That will bypass the activation
I don´t see a way of doing what you say... Or maybe I didn´t got it..
Ill show what are the options I have
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that´s the first screen I have.
If i click the green droid it goes to the second screen :
Where I can now click in BACK or Activate
After clicking the activate it goes here :
and now I can only hear a line signal where nothing happens
Any ideias?
At the welcome to Droid3 screen it is a `hidden` way to bypass it. Just below the status bar left then right, and above select language then above emergency call.
300!!
Try this
go to youtube
and search for
Skipping Motorola Droid Activation --- No Contract Cell Phones
Have fun!
thanks guys! but now...
Well I did by passed the activation screen, but now I´m having troubles to unlock it
By mistake I tried several times to insert my SIM PIN code in a screen believing it was right... when actually think that was the unlocking screen...
There was no numbers saying the attempts I have left , so I tried 3 or 4 times different passwords then I sadly got the "subsidy" locking screen.
That is freaking me out! i´ve reading a lot around here and some other forums ppl saying I can only unlock it with a special verizon code now once I got the subsidy lock....
So I was wondering if maybe I could trust someone here to call verizon from U.S and give my IMEI number...
Of course I´ll check first with the ebay seller if he could do it for me...
What you guys think? any suggestions ?

sim network unlock pin ???

whenever i unlock screen another screen which asks me enter "sim network unlock pin" code appears. i had to hit dismiss button several times before it goes back to home screen.
It started when i changed to Lewa rom and later MIUI 2.3.30 by CK.
How to resolve it ?
S.A.W said:
whenever i unlock screen another screen which asks me enter "sim network unlock pin" code appears. i had to hit dismiss button several times before it goes back to home screen.
It started when i changed to Lewa rom and later MIUI 2.3.30 by CK.
How to resolve it ?
Click to expand...
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can you take a sceenshot for us ........ it help us to clearly understand the problem...
This one:
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Sent from my CSL-MI410 using Tapatalk
Try doing a clean installation of MIUI. i.e. Full data wipe using CWM and then installing MIUI.
CacingKalung said:
This one:
Sent from my CSL-MI410 using Tapatalk
Click to expand...
Click to collapse
Even I am getting this type of screen, but it comes when there is network problem or network goes and comes or when I switched on and off Airplane Mode or when I restart phone. I only dismiss it, and never get annoyed of it : why I can not say, may be a hardware glitch ...
vivekb said:
Even I am getting this type of screen, but it comes when there is network problem or network goes and comes or when I switched on and off Airplane Mode or when I restart phone. I only dismiss it, and never get annoyed of it : why I can not say, may be a hardware glitch ...
Click to expand...
Click to collapse
It is because if I use sim pin security enabled. When the simcard powered on, it will ask for pin and it seem it was handled by more then one service. Sim card turn on in every boot and switch from airplane mode.
Sent from my CSL-MI410 using Tapatalk
please help
huawei U9000-81
when you turn asks for a SIM network unlock PIN (10)
the seller said that the phone is SIM FREE but my sim card does not recognize (the phone from the U.S.) I'm in Russia
please
The one solution I got for this model was from Ebay and it costed about 7-8$ for the U9000.
I have unlocked many phones this way and the price isn't that much (about 2$-3$) but for that model it was about 8$.
Just type the model on ebay "Huawei U9000 unlock code" and you'll find it.
Rumbata93 said:
The one solution I got for this model was from Ebay and it costed about 7-8$ for the U9000.
I have unlocked many phones this way and the price isn't that much (about 2$-3$) but for that model it was about 8$.
Just type the model on ebay "Huawei U9000 unlock code" and you'll find it.
Click to expand...
Click to collapse
thanks a big
I will try to
it does not matter to which the operator is bound phone?
but I do not know the seller does not say
спасибо большое
in which the operator can be locked phones Huawei 9000-81? Thus it is written back under the battery
the seller does not respond
and I can not buy the unlock, unlock because the seller says that it is necessary to know the provider is bound to 9000-81
in the profile of the seller says "Independence, KY, United Stats"
may have options to learn? T-mobile? or what else?

[Q] Problem with new SIM in an unlocked phone

Hello,
My i9001 has served me well for over a year and a half, and with 2 different mobile operators (I've had my current one for over a year), but now I want to change, got my new sim 2 days ago and here's the problem : my phone shuts off with my new sim approx. 30 seconds after i've entered the pin code. Had the same problem during summer, it wouldn't take my foreign sim card (for the country i was staying in) and would shut off 30 seconds after i'd typed the pin. The new sim works well on another phone (old nokia). And my phone works well with my old sim.
I used to have CM10 (before that, I used EhndroixII and III). I tried to flash another baseband, then I erased data and flashed back to stock (I9001XEFKP1).
If it is of any use, I'm in France and have used Sosh (Orange) for a year (before that I used Leclercmobile (SFR) for like a month), and I'm now changing to B&You (Bouygues).
The SIM is unlocked as I bought it on Amazon and the seller was German (if that's of any relevance). Also, after flashing stock rom my former SIM card doesn't work.
Also as I was (again) trying to reboot hoping that it would work, the old sim began not to work either (shut off after 30 sec)
Thanks for your help
colecchio said:
Also as I was (again) trying to reboot hoping that it would work, the old sim began not to work either (shut off after 30 sec)
Thanks for your help
Click to expand...
Click to collapse
This would happen due to following reasons.
1) USIM Lock, its found in your settings>locations & security
factory password may be 0000 or 00000 (not certain) IF you had not changed it yourself
2. Anti theft Apks...if you had installed one or using antivirus software with anti theft security ...in order to protect your phone they will lock your sim card to prevent theft.
3. Network SIM lock ...IF phone has been reported stolen, networks can blacklist users of that SIM
Check this out!You , YES! you are an " Android ". Not your phone but U.
You Must watch this documentary concerning your privacy Terms & Conditions we had agreed to, by using a PC or Smartphone
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[Q] SIM not provisioned MM#2 - HELP

Hello,
Somebody help me please. Two weeks ago I upgraded my Z3 C. to lollipop. Since a few days ago I have no signal at all. sometimes I can see the message " SIM not provisioned MM#2 ". I tried downgrading to KK, but didn't work either. I don't know what else to do. Please help me.
Greetings.
this has nothing to do with the phone firmware, SIM not provisioned message indicates that your sim card isn't registered with a mobile operator [or is marked inactive on their systems]
meaniez said:
this has nothing to do with the phone firmware, SIM not provisioned message indicates that your sim card isn't registered with a mobile operator [or is marked inactive on their systems]
Click to expand...
Click to collapse
I tested the sim card in other cell phone and works perfectly. Before that, I thought the same. I change the sim card and then the company. None of that function. It is not a problem of the sim card, is the cell phone the problem.
After I downloaded, then uploaded finally it start working the internet (3g) but I still can't receive or send calls, messages, or anything.
could it be that your z3c is simlocked to a specific network?
as i said in my previous message - "sim not provisioned" indicates that the sim isn't registered, if your sim works with a different phone, then perhaps your phone is simlocked
meaniez said:
could it be that your z3c is simlocked to a specific network?
as i said in my previous message - "sim not provisioned" indicates that the sim isn't registered, if your sim works with a different phone, then perhaps your phone is simlocked
Click to expand...
Click to collapse
But it's weird, cause before this the sim was working perfectly and suddenly stopped the signal of everything... and now, after re installing the OS I can use 3g but not calling, sending sms or receiving. do you still think that perhaps the sim is locked? (It is an honest question)
Thanks.
meaniez said:
could it be that your z3c is simlocked to a specific network?
as i said in my previous message - "sim not provisioned" indicates that the sim isn't registered, if your sim works with a different phone, then perhaps your phone is simlocked
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What do you think?
no, to be honest I still think it's a sim card issue and nothing else, btw, sonymobile are suggesting the same as you can see here

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