Problem Full Load Battery - Touch Diamond2, Pure Q&A, Help & Troubleshooting

I report a problem occurred with charging the battery:
never reaches the full load but stops at 75% and the LED does not become ever green to indicate a full charge.
U think that there is some software conflict?
I'll try a full recharge after an hard reset.... but first of do it:
some of you have the same problem? Is there any solution?
Thank you

Pirreballo said:
I report a problem occurred with charging the battery:
never reaches the full load but stops at 75% and the LED does not become ever green to indicate a full charge.
U think that there is some software conflict?
I'll try a full recharge after an hard reset.... but first of do it:
some of you have the same problem? Is there any solution?
Thank you
Click to expand...
Click to collapse
It just takes "some" time to charge, but mine gets to 100%.

same problem here.after 7 hours of charging i always find it at 84%
if i make a soft reset then tha indicator shows 98% and after 2 minutes fully charged.
i think it is a rom or radio problem.
i have heard others have issues with the battery indicator too...

same problem too. After off/on or softreset reported full charged. Even with amazing FInixVGABattery soft. It will be solved out by new ROMs

I can confirm: no softwares conflict but only a Diamond's bug!
Tanks to everybody!

charged fully at 74% but once I made a soft reset, it showed 99%. So just a small reboot

I don't have any charge issues with my TD2.. Even with FInixNOverBattery app...
Battery status always reporting correctly without any errors..

Well, this problem is certainly not for everybody. Mine charges fine to 100% and then shows a green led. Maybe a faulty device?

Im another one with this problem, after an over night charge battery only shows 76% but after a soft reset it goes up to 100%, just a pain resetting it every morning guess im lucky i use memmaid to soft reset rather then have to take back cover off etc.

The same problem
Hi I have the same problem with HTC Diamond 2 - I charge it over night and in the morning is there 75%. After soft reset it is on 100%. Is there already some solution? Thank you a lot for help.

Have a look here - but no solution yet:
Battery Charge issue - bug? Reproduceable?

Related

Battery charging meter incorrect until reset

Has anyone else experienced a problem where battery meter sticks at around 65% despite being fully charged. When soft reset it goes to 100%.
It's not a battery cell issue - battery life is fine. It's simply a meter misread.
Not that i have noticed although ill say that the battery meter on the Diamond isnt all that great...its not really a good indicator as to how long the battery has before it goes dead.
Yup, mine tends to stick at 80%. At least it did in ROM 1.35. Burned yesterday the official 1.37 and we'll see how it goes...
sometimes, mine is also doing it...still cant figure out why thou...
OK, with the new ROM, the phone connected to the PC charged smoothly from about 46% to 100%. I'll see probably tomorrow if the charger makes any difference.
How long do you find the battery takes to charge from around 15% to 100% using the power pack, not computer connection???
Hi Guys,
Does anyone has more info about this ?
When i charge my device (from charger or by PC Usb), it won't go pass 89% battery charge, therefore never warns me when it's complete.
I know it charges to 100%, so it seems to be a problem with the software.
This is quite annoying, has i never get the "Battery Charged Warning" while plugged in.
My ROM Version (Original) 1.37.410.3 PTG
Cheers and thanks.
Anyone still experiencing a flakey battery meter? Sometimes mine will read 90%. Then, within two minutes it will be down to 45%. But if I soft reset, it will go back up again. Some days it's all over the place and I actually have no idea what the battery level is.
I'm using QuickMenu. Anyone have any suggestions or similar experience?
Happened to my unit as well. It doesn't happen all the time though. Sometimes it will charge up to 100% just fine and other times it hangs somewhere between 70-90%.
I've this problem, the battery meter indicates for a lot of time the same value (eg. 98%) but if i'll reset the phone i can see the real value (eg. 45%)
it's very strange
rom Aztor
NightWolf88 said:
How long do you find the battery takes to charge from around 15% to 100% using the power pack, not computer connection???
Click to expand...
Click to collapse
depends on what current the powerpack is supplying, it will probably be either 500mA (0.5A) or 1A. Obviously the higher the current the quicker it will charge.
A PC USB connection can provide 500mA maximum, where as a mains carger will supply 1A or 2A (think its 2A if you have a proper Diamond charger).
A car charger will vary, when the engine is off you will get 1A if you are lucky. With the engine running you will get 2A, but during the engine starting you can get a peak of up to 5A (phone killingly good).
All of these measurement can vary!
i have the same issue, too
yes. my battery meter is incorrect, too. exact same behaviour as you mentioned. 65% -> after reset 100%. nearly all the time. that's very bad, because my battery lives about 1 day without charging and in the evening i don't know how full or how empty my battery is. sometimes the remaining 8 % are real 8 % and sometimes (after a restart again) the shown 8 % are more then 30 %.
I've tried about 6 roms and get the same thing with all of them. It happens infrequently but is still annoying. Basically, if I'm suspicious of the battery level, I soft reset to verify.
it's "normal" that behaviour, because also battery check is made by OS (WinMobile) at prestabilite polling times, search in the registry for "batterypoll" and you'll see a value expressed in seconds (I suppose they are secs), try to lower those values and see what happens, of course shorter polling times drain battery faster
bye,
davide
Any solve for this now?
I also have this problem, sometimes only but still very anoying.
A soft reset seem to be the only solution at the moment.
It happen to me always too!
It was 40%, after I played Monopoly games for 1 hour, it still showed about 39%. When I soft-reset, now it show only 25%. What a huge drop!
im also getting this problem.. anyone has gotten a solution to this yet??
Maybe worth a try.
http://www.pocketnow.com/index.php?a=portal_detail&t=news&id=6369
I think that why TF3D doing reset during night while charging...
I disable TF3D every night, so no reset at night but as side effect sometimes battery does'nt arrive to 100%
My diamond has sometimes the same behavior. The battery gauge sometimes showes only 50 percent or so and after a soft reset it showes full. I had this issue a few months ago, too. The the battery gauge showed correct values and now I have the same issue again.
I am pretty sure it is some kind of a software problem, but I have no idea which software disturbs the battery gauge. I had this issue never with my touch, but only with the diamond. I anyone has suggestions ülease let me know! Thank's a lot.

Inaccurate Battery Status

Hi,
My Diamond has started behaving strangely.
It does not show the accurate status of battery.
Like, after fully charging to 100%, after leaving it sometime, or using it, it still shows 100% or may be 98%, and after a soft reset, it shows something like 90% or even less.
Why is this happening?
I even tried restoring it to earlier dates, but this problem comes again.
It something wrong with the battery, or maybe battery drivers?
Could someone please help?
Thanks.
Same problem here... i had about 1/8 of my battery power left today, i did a softreset and now i had only 1 pixel of my batterybar... the mobile shut down after the message that the battery is empty...
i can confirm this issue on the touch pro too.
today i had 84%battery when i removed it from the charge..About 5min later when i soft reset the phone it showed 100%..
Maybe its a good idea to charge it when switched off?

My diamond don't stop to charge

My diamond don't stop to charge.
I've tried with an extended battery (cheap 1800mAh) and with the official one, after a whole night (12h), my diamond is still charging.
Confirmed with PowerGuard after few tests,10h of charge , it mesure about 100 -120mA battery current, the battery voltage is 4,192-4,195 V.
Tested on wall charger and Usb.
Is anybody has the same issue?
Mine (ignito - o2's version of the diamond) does exactly the same thing. If I leave it charging over night the round led still flashes and it only shows about 80-90% charge.
However, if I do a soft reset, battery life is back to 100% and works like it's at 100%.
I've looked around and I think a few other people are having the same problem.
Update: Tried a Charger for a blackberry phone and it charged to 100%, maybe there's a problem with the wall charger?
Mine shows 99%, maybe it stuck on 99%.
If i reset it shows 100% too...
For the wall charger could you check the voltage a the end of the charge with PowerGuard
http://forum.xda-developers.com/showthread.php?t=375292&highlight=Powerguard
Mine just sticks on a random number.
Did a complete discharge then partial charge and now it won't go past 69%! I'll do a complete discharge and full charge and see what happens...
sounds like the battery is not telling the phone the truth...
The battery has a feedback built in, which tells the phones software what charge it has, it may be a faulty battery.
ive never had a wm device that dispalyed battery correctly...live with it
Well, I managed to sort my problem out with a hard reset.
Battery life, as expected, still isn't great (or rather hasn't changed), but now the phone charges to 100% every time. Not sure whether this is a fluke or not though...
I think that why TF3D doing restart at night while charging
Did You restore Your diamond after the hard reset? And if You did so is the charging behavior still correct?
The battery issue was caused by the demo version of Navigon MN7. After uninstalling this software everythig works fine.
ernst12345 said:
The battery issue was caused by the demo version of Navigon MN7. After uninstalling this software everythig works fine.
Click to expand...
Click to collapse
I have no Navigon comes with my Diamond..
I have exactly the same problem as (theboostman).
I dont thing is the battery i will send it to HTC to fix it.
I would make a hard reset before sending the diamond to htc. After doing a hard reset my diamond worked and charged well. Also try to charge your diamond in "switched off mode" (I mean holding the on/off button for 3 seconds...). Im sure the led ring will show ou a full battery within 1.5 hours!
I am not sure which software changes the settings for charging, but I am sure it is not the hardware
Could anyone tell me the default registry entry for batterypoll? Thanks!

Some solution for can't charge to 100% (green light) - need confirm!

Dear All,
Until today, I believe many people still have battery charge problem (can not get greenlight when charge for many hours unless charge while turn system off).
TOday I just try to find what program or else cause this problem since I believe it's not hardware problem. and I just able to get a greenlight charged when I turn off "TouchFLO 3D" when charged!
I still not sure that "TouchFLO 3D" may cause problem. if anyone can confirm this please let me know too.
the step to test
got to setting --> today --> and turn of "TouchFLO 3D" (the system will return to original start menu)
Charge you phone as normally, and hope I'm right
Sorry if this post seem like to repeat again.. but I sure someone out there still want for solution to fix this problem or wait for HardSPL to flash another rom to fix this.
Good luck
same problem ! Sometimes it takes up to 14 hours to get the greenlight
guide144 said:
Dear All,
Until today, I believe many people still have battery charge problem (can not get greenlight when charge for many hours unless charge while turn system off).
TOday I just try to find what program or else cause this problem since I believe it's not hardware problem. and I just able to get a greenlight charged when I turn off "TouchFLO 3D" when charged!
I still not sure that "TouchFLO 3D" may cause problem. if anyone can confirm this please let me know too.
the step to test
got to setting --> today --> and turn of "TouchFLO 3D" (the system will return to original start menu)
Charge you phone as normally, and hope I'm right
Sorry if this post seem like to repeat again.. but I sure someone out there still want for solution to fix this problem or wait for HardSPL to flash another rom to fix this.
Good luck
Click to expand...
Click to collapse
This does not fix the problem, I never used TouchFLO and I do have this porblem. Thanks for the suggestion. I guess you where luck the first time you charged it after disabling.
Dear Mr_Q,
I'm not luck on the first time charge either. I have this problem almost 3 weeks since I bourght. Anyhow, Thank for all feedback! I will keep looking for other solution and if I found I will update to you guys again
Thank you!
guide144 said:
Dear Mr_Q,
I'm not luck on the first time charge either. I have this problem almost 3 weeks since I bourght. Anyhow, Thank for all feedback! I will keep looking for other solution and if I found I will update to you guys again
Thank you!
Click to expand...
Click to collapse
What I stated on many other threads before:
- Problem is software-related
- Phone will charge normally and change LED from orange to green, when it is powered off.
Have you guys noticed that when charging via USB and a PC it is not a problem and the green light always comes. For me I only see the problem when connected to a wall charger...
R
Had this problem, but it seems to have resolved it self but then again ive installed and uninstalled so many programs could of been any one of them. I wouldnt worry too much windows 6.5 should be coming out soon, we'l all have to do a fresh install then.
If you switch-off the phone for charge, it is no problem.
uncleau said:
If you switch-off the phone for charge, it is no problem.
Click to expand...
Click to collapse
Just like I stated.
It could be different when you charge it using a PC: it sees what way it is charged, as you can turn off charging from USB (Settings -> System -> Energy)..
I did not try this myself, I read about it once, but will try to see what the result is.
Thanks for your comment rakh1, will try.
i just recently got my phone and i charge it when the phone is on and i do get the green light.......
extracrunchie said:
i just recently got my phone and i charge it when the phone is on and i do get the green light.......
Click to expand...
Click to collapse
Some phones don't have this strange behaviour, or do not have it directly, but some do get it after a (short) while..
The same charging problem
Hy folks,
I recently switched from the X1 to the Topaz (Diamond2) and I unfortunately have the same charging issue. I confirm that it must be some kind of software problem, because after soft-reseting the device the battery shows 100% and everything is fine. I installed G-Alarm and HD Tweak (to tweak the soft keys) -> maybe one of these programs causes this problem?
If someone knows how to fix this, please post asap.
greetinx, gordon
gordonshamway said:
Hy folks,
I recently switched from the X1 to the Topaz (Diamond2) and I unfortunately have the same charging issue. I confirm that it must be some kind of software problem, because after soft-reseting the device the battery shows 100% and everything is fine. I installed G-Alarm and HD Tweak (to tweak the soft keys) -> maybe one of these programs causes this problem?
If someone knows how to fix this, please post asap.
greetinx, gordon
Click to expand...
Click to collapse
You are correct, the phone is actually charged, althrough it says it isn't.
A soft-reset does 'fix' the problem.
I never installed the programs you mentioned, so that can't be the reason. Some other people thought it was related to battery-programs, but I doubt that.
An explaination to why some people do have this problem and some people don't, might be that they have different ROMs. Every country / phone has a different ROM. It could be driver or Windows-build related, so people with a different ROM may have a different build/drivers where the problem does not occur.
What I advice to do is wait for HSPL and upcoming ROMs, where cookers can combine the best builds and (latest?) drivers from the different ROMs HTC already has released.
I called HTC about this problem, they said a hard reset should fix the problem. But i guess the problem still exists if it's a problem in the ROM. Anyway my battery is almost empty after 2 days standby, instead of a week. So it wasn't fully charged or my battery is wasted due to this problem. When my phone is almost empty i will charge it for the first time after the hard reset, i'll keep you updated.
Mave^ said:
I called HTC about this problem, they said a hard reset should fix the problem. But i guess the problem still exists if it's a problem in the ROM. Anyway my battery is almost empty after 2 days standby, instead of a week. So it wasn't fully charged or my battery is wasted due to this problem. When my phone is almost empty i will charge it for the first time after the hard reset, i'll keep you updated.
Click to expand...
Click to collapse
If you did not use your phone, 2 days is short, if you did use your phone, it is 'long'. A think a average user is able to use it for 1,5 to 2 days with one battery charge, whereas a 'heavy' user will need to charge his phone everyday. I seem to belong to the latest ones.
Mr_Q said:
If you did not use your phone, 2 days is short, if you did use your phone, it is 'long'. A think a average user is able to use it for 1,5 to 2 days with one battery charge, whereas a 'heavy' user will need to charge his phone everyday. I seem to belong to the latest ones.
Click to expand...
Click to collapse
I have problem with battery lifetime, when i look under windows/setup/all/power/and the the information tab a complete charge have never been done ?? No info at all ? I use to charge it 10 hours every day, still the battery is emty at 19:00 with just speaking in the phone.
I noticed the problem during the first charging. Light didn't go green. Day after that, I must have had something running (now my "x" shuts off the application instead of minimizing...) because when I pressed the power on button to switch on the backlight (I never shut the phone completely down), the battery was totally empty.
I charged again (using a wall charger) and the phone was charged within an hour or so. The light DID went green, btw.
Later that day I got some beeps: your battery level is dangerously low.
So I charged again, this time on USB. I checked in settings - power and it showed that the phone was fully charged, but the light remained orange. However, about half an hour after that, the light went green.
So with me, charging DOES complete including a green light, but quite a while after the status bar in setting shows that the battery is fully charged. I use a lot of music and wifi on the phone, so I have to charge on a regular bases. Will keep the battery life posted.
gyedema said:
I noticed the problem during the first charging. Light didn't go green. Day after that, I must have had something running (now my "x" shuts off the application instead of minimizing...) because when I pressed the power on button to switch on the backlight (I never shut the phone completely down), the battery was totally empty.
I charged again (using a wall charger) and the phone was charged within an hour or so. The light DID went green, btw.
Later that day I got some beeps: your battery level is dangerously low.
So I charged again, this time on USB. I checked in settings - power and it showed that the phone was fully charged, but the light remained orange. However, about half an hour after that, the light went green.
So with me, charging DOES complete including a green light, but quite a while after the status bar in setting shows that the battery is fully charged. I use a lot of music and wifi on the phone, so I have to charge on a regular bases. Will keep the battery life posted.
Click to expand...
Click to collapse
As you haven't charged your phone a couple of times, it is hard to say if you have this problem. Charging using USB of a computer seems to work fine for some users, but I still did not test it myself. My phone charged fine the first time, from the wallet..
Another thing is, that the problem with the led nog changing is because the battery (charge) bar is stuck. So after charging it for like 8 hours, it is still at 51%.. (for example)..
If your charge bar does go to 100%, it will go to green, I guess...
I also have this problem, but only since i upgrade my rom to the latest version from the HTC site. i have a dutch ROM. I think the problem is in the new rom. with the old 1 i did not have this issue
Mr_Q said:
As you haven't charged your phone a couple of times, it is hard to say if you have this problem. Charging using USB of a computer seems to work fine for some users, but I still did not test it myself. My phone charged fine the first time, from the wallet..
Another thing is, that the problem with the led nog changing is because the battery (charge) bar is stuck. So after charging it for like 8 hours, it is still at 51%.. (for example)..
If your charge bar does go to 100%, it will go to green, I guess...
Click to expand...
Click to collapse
No; in that case I explained it wrong. My charge bar goes to 100%, and stays there, with the light still orange. After some time (mostly about half an hour or so), the light will turn green. Meanwhile, so while the charge bar is at 100%, the text still says "busy charging" (translated from the Dutch I get).

[Q] S Advance Charger problems

ok, so here is my problem.
my phone shows normal charging and discharging when it is kept plugged in or out. But IT DOES NOT CHARGE! sometimes i have to restart it, then it shows some increased amount of percentage battery, but even when its charging, the battery level decreases. please help! should i install some drivers or something?i got a new battery a few days ago and the problem still exists.
varun_Gimmic said:
ok, so here is my problem.
my phone shows normal charging and discharging when it is kept plugged in or out. But IT DOES NOT CHARGE! sometimes i have to restart it, then it shows some increased amount of percentage battery, but even when its charging, the battery level decreases. please help! should i install some drivers or something?i got a new battery a few days ago and the problem still exists.
Click to expand...
Click to collapse
Ok , You have to wipe data factory reset from Recovery and try .​

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