I have been having with all the ROM's (and I have tried haykuro, JF, Rogers cyano, ramjet, virtudude etc. with the same error message 'cannot create the account, please try again later.'
Now, Moxier, RoadSync Beta and Touchdown all work just fine with the same inputs (SSL, exchange server name, user, passwd, domain etc.) I am giving the HTC mail app.
I Think the problem is ISA. My company uses ISA security.
All the 3rd party apps (Moxier, TD etc.) all support ISA, but I don't think the HTC mail app supports it.
Reason for this post is two-fold:
-I know there were/are others who are in the same boat, thought I'd at least pass this along
-Question is, the new Mytouch 3G announced clearly mentions Exchange support, so I am wondering how that can be since I have tried all variations/ROM's based on cupcake here already with no avail.
The only thing I haven't tried is the stock cupcake update which i don' think has Exchange? So does the MyTouch have a customized ROM or would ISA probably not work on MyTouch as well?
I am guessing the later?
KG
I think i know what is the issue, the account you are trying to create is Secured, and HTC mail client is not secured, and you will have the same issue with MyTouch 3G ,i tried it myself and i've got the same error (
kgdg said:
... the new Mytouch 3G announced clearly mentions Exchange support...
Click to expand...
Click to collapse
Where do you get this information? http://www.t-mobilemytouch.com/ does not mention Exchange support anywhere.
username issue
Hi,
Have a look at this Thread
There are some issues with the exchange client, it could also be your server setup, check out Brian's comments in the thread.
That might help.
Cheers,
Jon
Make certain you are on Exchange 2007, 03 has way too many issues w/mobile devices, 07 has many designs based around mobile.
About the Exchange thing:
I imagine they're using advertising speak to say that you can get your Exchang email - which is possible over IMAP (depending on your Exchange server settings, obviously).
From what I understand, Google won't allow the "with Google" tag on phones that include ActiveSync.
The MyTouch3G most definitely is "with Google". So it's probably the IMAP thing.
I think it is the ISA issue. I also have the same problem with the stock HTC activesync exchange software. ISA option is the only difference I notice between the stock HTC activesync and the 3rd party apps (touchdown, moxier, etc)
lancealtar said:
Where do you get this information? http://www.t-mobilemytouch.com/ does not mention Exchange support anywhere.
Click to expand...
Click to collapse
Here is where i saw it, under Communication, it says Exchange supported:
http://androidcommunity.com/wp-content/uploads/2009/06/t-mobile_mytouch_3g_fact-sheet_2.JPG
joners said:
Hi,
Have a look at this Thread
There are some issues with the exchange client, it could also be your server setup, check out Brian's comments in the thread.
That might help.
Cheers,
Jon
Click to expand...
Click to collapse
Jon, ya, i have tried everything on there....besides, i don't have a user/pwd issue, it just keeps saying 'Account cannot be created'.
ckrest said:
Make certain you are on Exchange 2007, 03 has way too many issues w/mobile devices, 07 has many designs based around mobile.
Click to expand...
Click to collapse
huh? this is not my decision to make. My company uses 2003, that's that. Dunno if/when they will upgrade to 2007, point was that 2003 works fine with Moxier, TD and Roadsync, that is all the other 3rd party apps work, only the HTC app doesn't work.
exchange contacts sync
Here is my issue with exchange. it sync all my contacts. after about a day, it comes back with 'client server conversion error' only way to fix it is to delete the account and start over. Any ideas on this one?
lancealtar said:
Where do you get this information? http://www.t-mobilemytouch.com/ does not mention Exchange support anywhere.
Click to expand...
Click to collapse
linked directly from this very link you posted:
http://www.informationweek.com/news/internet/google/showArticle.jhtml?articleID=218100660
where i work we use Zimbra which has an "exchange" server. It utterly fails on any HTC exchange support
touchdown works perfectly, iphone exchange works perfectly. Pre exchange works perfectly.
Right now this is the single biggest "fail" with android.
So anybody know if the Exchange s/w that comes with cupcake will do better than HTC's s/w? (i.e. will/does it have ISA access)?
It's too much work to try it out, would have to downgrade down to RC29->RC30->cupcake. And i would lose root?
I guess it would be too much to ask if someone on this board would be:
-running cupcake (stock)
-have an ISA exchange account to test with
*sigh*, this is literally the ONLY thing I hate about Android.
KG
kgdg said:
So anybody know if the Exchange s/w that comes with cupcake will do better than HTC's s/w? (i.e. will/does it have ISA access)?
It's too much work to try it out, would have to downgrade down to RC29->RC30->cupcake. And i would lose root?
I guess it would be too much to ask if someone on this board would be:
-running cupcake (stock)
-have an ISA exchange account to test with
*sigh*, this is literally the ONLY thing I hate about Android.
KG
Click to expand...
Click to collapse
there is zero support for exchange most official builds. the builds that do have it, use HTC's poor implementation.
mongofrye said:
Here is my issue with exchange. it sync all my contacts. after about a day, it comes back with 'client server conversion error' only way to fix it is to delete the account and start over. Any ideas on this one?
Click to expand...
Click to collapse
Here are some of my observations.
-JAC Hero - my HTC exchange works fine. Just can't seem to include original email in replies. I can't cut/paste either. No HTML.
**is this the same in Rogers builds?
-Dudes Rogers - wouldn't create account similar to you issue. Went back to hero.
JAC Hero - I reinstalled, but did not set up email durin begining phone setup. Later when configuring it would connect, show my folders, then fail to create account. I did a logcat and it is trying to delte an account that does not exist.
JAC Hero - reflashed and setup during phone setup and it works fine.
***anybody know the difference for HTC mail between Rogers and Hero??
I'd like to give Rogers a more solid try but need exchange.
-oldsk00lz
mongofrye said:
Here is my issue with exchange. it sync all my contacts. after about a day, it comes back with 'client server conversion error' only way to fix it is to delete the account and start over. Any ideas on this one?
Click to expand...
Click to collapse
I got the same issues that you have with contacts i have tried the ravenge rom, The dudes rom and they i end up with the same error client server conversation error, sometimes i get "error occurred on the computer running the exchange server" and the only way to get rid of it if to delete the account and try again i have 586 contacts... My colleague has a G1 and running any of the above mentioned Rom's he gets no errors he has 150 contacts.
It could be that its toooo many contacts for the sync to handle, i have created a new Exchange account imported my 586 contacts and i will let you know how it goes in a day.
I cant live without exchange!!!! and i don't fancy buying touchdown (even though it works really well)
help solving this issue will be higly appreciated
kgdg said:
So anybody know if the Exchange s/w that comes with cupcake will do better than HTC's s/w? (i.e. will/does it have ISA access)?
It's too much work to try it out, would have to downgrade down to RC29->RC30->cupcake. And i would lose root?
I guess it would be too much to ask if someone on this board would be:
-running cupcake (stock)
-have an ISA exchange account to test with
*sigh*, this is literally the ONLY thing I hate about Android.
KG
Click to expand...
Click to collapse
Then go get a Windows Mobile phone people are trying to help you, no need to be so impatient. Who can you really blame if it is a compatibility issue between Exchange 2003 and the app? HTC or your company for not keeping things up to date?
Also, I wouldn't say this thread belongs in Android development.
kicker1 said:
I got the same issues that you have with contacts i have tried the ravenge rom, The dudes rom and they i end up with the same error client server conversation error, sometimes i get "error occurred on the computer running the exchange server" and the only way to get rid of it if to delete the account and try again i have 586 contacts... My colleague has a G1 and running any of the above mentioned Rom's he gets no errors he has 150 contacts.
It could be that its toooo many contacts for the sync to handle, i have created a new Exchange account imported my 586 contacts and i will let you know how it goes in a day.
I cant live without exchange!!!! and i don't fancy buying touchdown (even though it works really well)
help solving this issue will be higly appreciated
Click to expand...
Click to collapse
NO luck with new exchange account and imported contacts help help help!!
kicker1 said:
NO luck with new exchange account and imported contacts help help help!!
Click to expand...
Click to collapse
I have the same problems... I have 138 contacts. I plan to back them up and strip there content down, like removing comments and contact images and see if that helps.
Related
Hey all.
So i know that the relationship between Gmail's IMAP feature and WM6 is known to be very bad. I'm having the same problems. Only message headers appear on some emails, with absolutely no body- at all!
I was just wondering if anyone knows of a fix for this problem. I have used the search feature on this forum as well as Google itself and haven't found much of anything.
I've heard of things such as mobi mail (something like that), but im not really sure how it works. Apparently it fixes the IMAP issues with Gmail, but does it require viewing your email by first opening another program? I really like to just go to the messages center of my phone and select the email and go directly to the email. Also, if i were to use this, would the number of new emails show up on the HTC home plugin that i have install on my Tilt?
I know there are alot of questions here, but this is a very frustrating issue, that i'm sure a lot of people have. Thanks so much for all your help! I want to be able to use my Tilt to its best potential!!!
As far as i know there's still no fix for it. I don't understand why google hasn't already fixed this problem.
benchMarc said:
As far as i know there's still no fix for it. I don't understand why google hasn't already fixed this problem.
Click to expand...
Click to collapse
Android?
I know this isn't really a solution to this exact issue, but I have found the latest Beta of FlexMail 4.0 to have EXCELLENT Gmail IMAP support. You might want to give it a try. The latest Beta has also been much more stable on my device than previous versions of the software were.
I have no problem accessing gMail on my Tilt. whats your issue exactly? Do you have the settings properly configured? -- i;m leaning towards no.
I just use opera mini to access my gmail accont directly.
acardinale said:
I have no problem accessing gMail on my Tilt. whats your issue exactly? Do you have the settings properly configured? -- i;m leaning towards no.
Click to expand...
Click to collapse
Hmmm, perhaps rather than replying with this rather unhelpful post you could share your settings.
I too experienced the issue mentioned above. About 50% of my email messages were blank. No problem with Flexmail though. Now perhaps in the last few weeks Google has upgraded their server and the problem doesn't exist, but at the time I reviewed their forums there were SEVERAL others with the same problem and Google's response was that IMAP for WM was not yet officially supported.
acardinale said:
I have no problem accessing gMail on my Tilt. whats your issue exactly? Do you have the settings properly configured? -- i;m leaning towards no.
Click to expand...
Click to collapse
Are you using IMAP or POP3, because there a only problems with IMAP. So be sure that you are using IMAP and give then an overview of the configurations you did. If you've got the solution, my gratitude will be great. Thx
ok, using pop3 is just a pain. It doesn't sync with your computer, so you have to read messages twice.... blah blah. That doesnt even seem like it should be an option. Gmail just needs to get their crap together and get IMAP working. there are many other email providers that have excellent support. I have thought about switching, but (other than the IMAP problem) i love gmail!
But, no one has addressed my questions about these other programs. Flexmail and mobimail included. I'm not too sure what these applications are. Could some one explain what they do/ how they work?
Also, will the email notification on the HTC home plugin still function if i do decide to use one of these third party programs?
Google's official statement about IMAP on WM6 (in their gmail help section):
Please note that emails downloaded in HTML format may not be displayed in your Windows Mobile client. We're currently aware of this issue and working on a fix.
Click to expand...
Click to collapse
well you wouldn't think that it would take MONTHS to fix this problem. especially considering that other ISP's have their IMAP working flawlessly, not to mention the time and effort that gmail has put into iPhone compatibility. How many more Windows Mobile based phones are out there than iPhones????? Yeah.
dmb129 said:
well you wouldn't think that it would take MONTHS to fix this problem.
Click to expand...
Click to collapse
1 word... Android
especially considering that other ISP's have their IMAP working flawlessly, not to mention the time and effort that gmail has put into iPhone compatibility.
Click to expand...
Click to collapse
Google is your ISP? Why does everyone expect the world for free??? its GMAIL, its free... its a recognized problem and its being worked on...
How many more Windows Mobile based phones are out there than iPhones????? Yeah.
Click to expand...
Click to collapse
its a business, they are out to make money and the iphone was a hit, of course google would bend over backwards.. Dont hate the player, hate the game...
Believe it or not the people who own pda style phones are the minority of cell phone owners.
wow... way to be a complete ass. what forum are you on again, and how does this help my question?
google have fixed this problem see other thread
http://forum.xda-developers.com/showthread.php?t=362430&highlight=Imap
FINALLY!!!!!!!!! Thanks guys.
Anyone here using Seven on their Tilt with the new ATT Rom?
I've been using it for about 2 weeks just fine with no problems whats so ever. Now since flashing my ROM I started having issues.
The two main ones are that messages are not getting marked as read back on the server side and that composed messages are not being sent.
Anyone else here seeing this?
I am running the official ATT WM6.1 ROM.
Thanks
David
It's 6.1 that's screwed it up.....
Yeah...I had the same issue, back when I flashed my first wm 6.1 rom...I don't believe the latest version of seven's mail client is officially approved for 6.1. I ended up getting a free account on mail2web and using the aggregator service they offer to push mail from my other accounts to my Tilt by way of Active Sync. It's turned out to be a much better option, and you can't beat free. I do miss the seven client though, it's a nice peice of software.
you can get a free account with mail2web at
http://live.mail2web.com
good luck.
mandaryn said:
Yeah...I had the same issue, back when I flashed my first wm 6.1 rom...I don't believe the latest version of seven's mail client is officially approved for 6.1. I ended up getting a free account on mail2web and using the aggregator service they offer to push mail from my other accounts to my Tilt by way of Active Sync. It's turned out to be a much better option, and you can't beat free. I do miss the seven client though, it's a nice peice of software.
you can get a free account with mail2web at
http://live.mail2web.com
good luck.
Click to expand...
Click to collapse
Thanks.
I have access to an Exchange account but I use Gmail for my mail and like that Seven keeps it synced up where as Exchange doesn't.
I guess for now I am going to go back to Gmail/IMAP.
David
seven working fine for me, but i'm not using the latest at&t ROM (see my sig)
In the Seven forum they say that some of the 6.1 roms do not work properly and they hope the next version, due any time, will correct this.
texas said:
Thanks.
I have access to an Exchange account but I use Gmail for my mail and like that Seven keeps it synced up where as Exchange doesn't.
I guess for now I am going to go back to Gmail/IMAP.
David
Click to expand...
Click to collapse
have you considered forwarding a copy or your gmail to your exchange account, although i appreciate the mails wont be synced with your gmail account
jfran said:
have you considered forwarding a copy or your gmail to your exchange account, although i appreciate the mails wont be synced with your gmail account
Click to expand...
Click to collapse
I did that for a while but got tired of trying to keep of with mail of Exchange and the Gmail. I know I'm picky. <G>
Thanks
David
I just reinstalled Seven after upgrading to 6.1 (AT&T rom) and Seven is working fine for me.
It's working fine for me on both 6.1 and 6.5 now.
However, I don't know if you all know that when you setup an email account to SEVEN, your phone automatically sends an sms to an England number +447624802625, which will charge you an international sms. This will happen when you add one and every email account. Here is the confirmation from SEVEN:
abackholm - SEVEN's Site Admin said:
First of all, thanks for everyone supporting SEVEN in participating the beta program. Your efforts have continued to help our software reach higher quality and become more reliable. Sincerely, being a non-commercial offering that does not earn SEVEN a dime, we sometimes put you in a difficult spot: the setup is not necessarily optimized for the end user, but rather to maximize feedback and exposure SEVEN gets for various features and setup configurations.
In this case, we want to test the phone number validation using SMS.
(1) In production deployments we need user's phone number (instead of IMSI) to be able to send SMS triggers that wake up the client so that there is no need for always-on data connection - to conserve bandwidth and battery.
(2) In production deployments the SMS would be zero-rated, but that's unfortunately not an option in the beta program as operators are not participating with beta testing in their mind. In such deployments, there is no need for multiple SMS-to-HTTP gateway numbers, and thus our setup only supports using one at a time. As the beta program is global in nature, majority of users will always have to use an international number.
I apologize for inconvenience this causes. I realize that those who need to reinstall the client very frequently are especially vulnerable. However, I'd like to remind that participation in the beta program is entirely voluntary.
Click to expand...
Click to collapse
And luckily some solution has been found:
Hi guys, the problem is over for me as I found a trick for this. There are two ways:
1. I just install and run SEVEN with an OUT-OF-MONEY SIM so that it could not send any international sms. I don't know if you have this in your country or not but here we have 2 different accounts for one SIM, the main account and the promotion account. With the promotion account we can use most of the sms, 3g, gprs, phone services but not international sms/calls and value-added services (like buying ringtones, games etc), and the main account covers those things. So I've tried a SIM without money in the main account and everything goes great though it could not send an international sms. When I put my other SIM in, it does not request me to activate Smile
2. I've tried to install and run SEVEN without a SIM, and turn the wifi on when I add emails. SEVEN requested me to input my phone number and I did it. Then when everything is done I just insert my SIM in, and everything worked fine, no more international sms.
Cheers!!!
Click to expand...
Click to collapse
and
I can add that I have just disabled the phone connnection and connected via wifi when adding an account. This also works.
Click to expand...
Click to collapse
You can find more information from here:
http://community.seven.com/forum/viewtopic.php?t=2749
When updating to Froyo, activesync no longer works to Exchange 2007. Anyone experience this?
I have flashed back to stock, it works fine. Then update to Froyo, it gives message about adding the calendar, but then mail just won't sync. Says unable to connect. Also, deleting the account then readding it does not work.
Anyone run into this issue?
I am the Exchange administrator, and all other devices work, older android, windows phones, iPhones, iPads. That's not to say it's not something on the server end, just that it has to be something to do with Froyo.
have you done an adb logcat when trying to setup exchange?
I have not. Not familiar with that, but will give it a try.
I did just find out my problem though. So I will leave it up here for any other that may run into it.
In IIS 7 manager, I had to go to the SSL settings for "Microsoft-Active-Sync" and set Client Certificates to "Ignore". Then run iisreset. Very odd.
I've never heard of that being an issue before...I do hate iis7... :-(
It seems easier unless you're looking for something specific and it isn't in the same place. Very frustrating.
I will say that I didn't have any issues adding my nexus to my client's exchange system. They have a vast array of mobile devices connected to it, so if anybody would have a messed up system, it would be me! lol
jawest12 said:
I have not. Not familiar with that, but will give it a try.
I did just find out my problem though. So I will leave it up here for any other that may run into it.
In IIS 7 manager, I had to go to the SSL settings for "Microsoft-Active-Sync" and set Client Certificates to "Ignore". Then run iisreset. Very odd.
Click to expand...
Click to collapse
I have the same problem, but the problem still exist, this settings regarding certificates is allready active.. anybody other input?
many many many thanks..
I'm the exchange admin...works fine for me all flavors of Android...
techlogik said:
I'm the exchange admin...works fine for me all flavors of Android...
Click to expand...
Click to collapse
did you see something whit the logcat? can i start it for a specified process?
i try touchdown software and it works.. only whit the intergrated email client it wont work.. i think its something whit the ssl certificate, but i have no idea what is to set..
Anyone been able to use ActiveSync on the NC? I'm, trying Touchdown and can't get it to configure. It just "hangs" trying to initialize ActiveSync.
-LuisB
lbascones said:
Anyone been able to use ActiveSync on the NC? I'm, trying Touchdown and can't get it to configure. It just "hangs" trying to initialize ActiveSync.
-LuisB
Click to expand...
Click to collapse
I know there's at least one other person that has reported getting Moxie Mail to work (another mail client that uses ActiveSync).
I got moxier to work on the first try. What I don't like about it is the inability to manipulate forwards or replies. You can only add to the existing message but not edit it. Which kinda sucks cause lots of times I have to send out the same info but with tiny variations. And the lack of copy/paste makes it kinda hard...
Would the stock mail apps from another ROM work?
Or has anyone tried RoadSync?
Apparently the problem with Touchdown is that it is trying to send the non-existent IMEI number to Activesync. Here is a thread from the Viewsonic G forum http://forum.xda-developers.com/showthread.php?t=851002. There is a link in there to a beta of touchdown that you can download (put up by the developer) that seems to work. Mine is syncing contacts as we speak.
Installed and works great. The download is a 30 day trial. I have no idea how you would buy it as I have not crossed that bridge yet.
I've been trying to get both exchange email and calendar to work. I was marginally successful with exchange email. I installed an email.apk for the Droid X (eclair 2.1) and that worked. But there are some glitchy items. (Menu brings up a "phone" menu with some text missing; it's usable but odd). I also don't like the hard cap of 1 months worth of email. The program would not work with yahoo but did work with gmail.
I failed getting improved email (which is what I use for my droid 2 and I really like the program) to work; it just doesn't show up as an apk that is "installable". I believe if this is because improved email is for Froyo only.
K-9 in theory handles some exchange email but I couldn't get it to work.
Calendar was a complete fail. I think this is because you need some system apps running (com. android.providers.calendar.apk and another one as well). I don't have the skillz to handle that.
EDIT: The Touchdown beta does work and includes calendar. Will have to test it out.
I have two ActiveSync exchange accounts I need to set up...one sets up fine (no domain) but the other continues to error out. They are the same settings I used on my Droid Charge for the two weeks I had it, the same settings I used on my G2 for the year I had it, and even works in Touchdown on the D3, but not on the standard software on the phone...
Anybody else successfully setup an exchange account with domain?
Code3VW said:
I have two ActiveSync exchange accounts I need to set up...one sets up fine (no domain) but the other continues to error out. They are the same settings I used on my Droid Charge for the two weeks I had it, the same settings I used on my G2 for the year I had it, and even works in Touchdown on the D3, but not on the standard software on the phone...
Anybody else successfully setup an exchange account with domain?
Click to expand...
Click to collapse
I set mine up with domain, as I did a thousand times on Tbolt. Piece of cake. Immediately go into manual of course and go from there. I have not set up two accounts however.
Are you using a self signed SSL certificate? I'm waiting back for official word from Motorola, but I think the Droid 3 doesn't support it, which makes no sense since every other droid has (and Android in general).
I fear for what Blur is going to do to this phone.
lol, the blur on this phone is better than any android skin or aosp... by far.... and i'm coming from a DX and hate blur.
I've had a droid since day one, I can't wait to get asop or cyanogen running on this. I love the hardware and speed of the phone, but after running cyanogen the last 1+ years, its hard to live with the stock moto blur
I agree, cant wait to get CM on this. The bloatware sucks, and although the phone is fast I know it would be a lot faster on CM....
for now though, I'm actually not annoyed with blur (yet)
neonerz said:
Are you using a self signed SSL certificate? I'm waiting back for official word from Motorola, but I think the Droid 3 doesn't support it, which makes no sense since every other droid has (and Android in general).
I fear for what Blur is going to do to this phone.
Click to expand...
Click to collapse
I'm not sure, I just know that SSL is needed for the account settings to work, and that my account works fine in Touchdown, but when I set it up in the stock "email" app, it errors out. And yes, I'm connecting manually and inputting the correct server address...
Code3VW said:
I'm not sure, I just know that SSL is needed for the account settings to work, and that my account works fine in Touchdown, but when I set it up in the stock "email" app, it errors out. And yes, I'm connecting manually and inputting the correct server address...
Click to expand...
Click to collapse
Im getting the same issue, trying to load up my regular email account.
I manually put all the right values in, as I have in the desktop email program, thunderbird, to no avail.
Anyone got a clue what is wrong?
I was able to sync my work exchange account no problem, went pretty easy.
What are you guys trying to connect to?
Exchange Server ? Do you know what version?
lordgodgeneral said:
I was able to sync my work exchange account no problem, went pretty easy.
What are you guys trying to connect to?
Exchange Server ? Do you know what version?
Click to expand...
Click to collapse
Just my regular ISP's email account.
UPDATE: Went to my ISP's site for instructions. Seems on the android, Mediacom wants secure authentication to retrieve emails.
Thunderbird doesn't require that to log in, for some reason.
Touchdown, which works with this account on the D3 btw, says this:
Connection Mode: ActiveSync ONLY
"Uses SSL" and "Fetch and trust certificate (not recommended)" are both checked.
When I go to Refresh ActiveSync Settings in Touchdown it says:
Versions:Microsoft-IIS/7.0,1.0,2.0,2.1,2.5,12.0,12.1
Policies:SET
Again, this email account has been properly setup on:
Droid Charge running 2.2
T-Mobile G2 running CM7 and CM6
T-Mobile MyTouch Slide running CM7
Yet, when I put in the settings into EMAIL on the Droid 3 it comes back with "Error: Count not connect to server."
Ive noticed one thing with exchange emails the last couple days and wanted to see if others were having it.
Has anyone had emails cut off, like its only loading some of the message. I get daily email updates on some xda threads, and it seems if they are very long it cuts it off and you can't read the whole message. Didn't have this problem on my old droid so must be something in motorolas new setup.
lordgodgeneral said:
Ive noticed one thing with exchange emails the last couple days and wanted to see if others were having it.
Has anyone had emails cut off, like its only loading some of the message. I get daily email updates on some xda threads, and it seems if they are very long it cuts it off and you can't read the whole message. Didn't have this problem on my old droid so must be something in motorolas new setup.
Click to expand...
Click to collapse
I've seen it, but I'm not seeing it right now when I check my email. Perhaps I changed a setting but I do remember having to select something to see the rest of the email.
Should i contact motorola?? Why should i have to pay $20 for touchdown because they put a defective email client on the phone?
Code3VW said:
Should i contact motorola?? Why should i have to pay $20 for touchdown because they put a defective email client on the phone?
Click to expand...
Click to collapse
Motorola's software isn't defective and works as intended. The corporate sync doesn't trust self signed certificates. But there are ways to work around this and later set the account to not verify it's certificates. First you need to either setup the account while on wifi on the same network or setup activesync to answer http requests. Meaning allow insecure connections. Once you do this you can setup the account insecurely, then goto settings -> accounts -> the email account in question and deselect the verify certificates option. Yes I agree that motorola is a pain for doing this, but the device is actually more secure disallowing self signed certificates.
I have to use K-9 Mail for my corporate, since Motorola doesn't support self-signed certificates.
spruleme said:
Motorola's software isn't defective and works as intended. The corporate sync doesn't trust self signed certificates. But there are ways to work around this and later set the account to not verify it's certificates. First you need to either setup the account while on wifi on the same network or setup activesync to answer http requests. Meaning allow insecure connections. Once you do this you can setup the account insecurely, then goto settings -> accounts -> the email account in question and deselect the verify certificates option. Yes I agree that motorola is a pain for doing this, but the device is actually more secure disallowing self signed certificates.
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I cannot setup the account while on the same wifi network, as there is no wifi allowed on that network. How do I "setup activesync to answer http requests?" Thanks for the above info and your help in the future with this.
If its any conciliation I cannot get my work mail to sync regardless of allowing or disallowing the self signed certificate. I will have to try it over WiFi to see if that helps, and I wasn't trying to use exchange either.
I do however consider the mail client defective as I did not have this issue on previous Moto Android 2.2 devices.