Hi there,
I'm using my own 6.5 (custom) Rom (Build 23004). I use an hosted exchange
server for Direct Push. Syncing is working well without any errors. But sometimes
it just looses the connection and Active Sync tells me: "Last synchronized: ...".
Then i hit Synchronize and it stays connected for some time again.
This happens to me since a long time, I can't remember if this happened to me
using 6.1 Builds. But as far as I know I didn't get this issue using the stock Rom.
This issue is really annoying as WiMo doesn't even notify me about loosing the
connection, and then even "check email every X minutes works better.
Does anyone know a solution? I don't like to get back the "ugly" stock Rom.
P.S: I read some guys using a Tilt had this issue as well, if not using the AT&T
stock Rom, but the HTC one.
Edit: In the Attachment is the Active Sync log. Disconnect was at 10:35. Don't know if this helps.
Diewi said:
Hi there,
I'm using my own 6.5 (custom) Rom (Build 23004). I use an hosted exchange
server for Direct Push. Syncing is working well without any errors. But sometimes
it just looses the connection and Active Sync tells me: "Last synchronized: ...".
Then i hit Synchronize and it stays connected for some time again.
This happens to me since a long time, I can't remember if this happened to me
using 6.1 Builds. But as far as I know I didn't get this issue using the stock Rom.
This issue is really annoying as WiMo doesn't even notify me about loosing the
connection, and then even "check email every X minutes works better.
Does anyone know a solution? I don't like to get back the "ugly" stock Rom.
P.S: I read some guys using a Tilt had this issue as well, if not using the AT&T
stock Rom, but the HTC one.
Edit: In the Attachment is the Active Sync log. Disconnect was at 10:35. Don't know if this helps.
Click to expand...
Click to collapse
For some time now I use 6.5 ROMs together with hosted Exchange and the problem you discribe hasn't occured to me once (been using 6.5 builds for about 3 months now).
Have you contacted your hosting provider? Maybe it's a setting in Exchange that causes the disconnect.
Not yet, I didn't think it was related to them. I'll write them a mail tomorrow, too late right now. A good input.
At least I know right now the problem isn't related to wm6.5 custom Roms.
Thanks for your answer.
Alright, I'm getting closer now.
Just taping "Synchronize" doesn't reestablish the connection. The last time the
error was probably related to bad signal (more later).
Yesterday evening the connection was lost again. It happened at 20:40. I
noticed it at about eleven o'clock and see there was no data connection. I
told active sync to synchronize, but it took twice until it finally established a
data connection. Syncing didn't work either. So I tried to access the web using
Opera, but no page was loaded, it just showed me the white screen, no error
message.
So, I turned the Phone on and off in Comm Manger, then it was working again.
I checked the log and it gave this line:
#2009-07-18 21:02:26.0000 AutdPing Ping received. HR = 85020003
At 21:02, there was the first sync attemp after the sync at 20:40.
The error code 85020003 tells me there is something wrong with the data
connection (conn mgr).
In Active Sync I get the error code 0x80072efd which is also related to
network problems.
So the problem is more complex I originally thought.
I'm really confused right now. Please, somebody got an advice?
Googled a bit trying to figure out what the error code means, some state you need to uncheck the proxyserver checkbox in your advanced connection settings. Others say uncheck the use SSL connection in your activesync settings. But none seem to be a conclusive solutions for everyone, so you can a least try.
Will try to find more....
gl
Thanks for your commitment Lokatho.
I've been searching a lot, but didn't find anything that seems to be related to my problem.
I think this behaviour isn't related to Active Sync actually. It rather seems to be a
problem with the connection. All articles I found only describe errors coming from Active
Sync itself.
The weired thing is that toggling the Data Connection on/off doesn't help. My device
won't connect to the Internet any more (using 3G/GPRS). Only disabling and reenabling
the phone makes it work again. The error only appears after hours of usage up to a day
or more.
Seems like I need to return to stock rom for further investigation soon.
PS: Didn't contact my hosting provider as I'm moving to a better (cheaper, more storage, exchange 2007 instead of 2003) one right now, let's see.
Alright, I think I found the solution. I disabled HSDPA/HSUPA as my phone
only wanted to connect to my carrier data connection if this option was unused.
Now I turned it on again, my data connection was still working, and the issue
seems to be gone! Now I have to wait further (working for 2 days now). I'm
really happy now it's gone. Remember this if your running into strange
problems with your data connection
Related
Hi all,
Here's a strange one for you, my data connection on my phone was working fine since I've got it (since launch) but all of a sudden, over the last few days, it now can't stay alive for over a couple of hours. To be more precise, it does stay connected, but looses the ability to do anything, for example, active sync sits there "waiting for network" and opera sits there "looking for host" and I can't view anything. It works fine before then, then just suddenly stops. Anyone got any suggestions on what this could be? It's really annoying because it means that my emails suddenly don't get sent through, and I never know when it's stopped working unless I manually check.
Regards,
DragonStar
I got the exact same problem, the only thing I didn't do so far is a hard reset...
The weird thing is that it DOES WORK for lets say the weather plugin in the today screen, but IE, opera, nothing else works
I'm having this same issue with panosha's v2 rom. Weather works ok, but nothing else. I really need it for activesync, and that just comes back and tells me I have permission issues, yet when I soft reset, it works just fine.
Sounds like activesync is the culprit here. Are you using activesync when the data quits working? cause i've had lots of issues with activesync screwing up my data connection.
http://forum.xda-developers.com/showthread.php?t=360268
that is my response to how i get activesync to work and keep my computer connection separate from my phone's connection. If the problem described isn't the exact same thing i'm guessing that it something similar. i would suspect that somehow the settings in your network selection drop downs have been changed.
hope this will help in some way.
About once a day I go to check my email on my Tilt and I will see that I don't have any messages. If I open up active sync I will see that the circular icon is orange and I have this error:
"You account in microsoft exchange server does not have permission to sync with your current setting. support code:0x85010004"
If I soft reset and then go back into active sync and manually run sync, everything will be fine again for about 24 hours and then for no reason at all I will get that error again.
It's pretty annoying because I have to check active sync every so often to make sure that it's still working and hasn't crapped out on me.
When I searched on this problem it seemed like everyone else who was getting this error was having it as a constant problem. With me it just shows up periodically, which is why I'm posting.
Any ideas how to fix this? I'm not sure what other info you might need to help me, just let me know and I will try to provide it. Thanks!
Hey I haven't searched or anything but just opened the forum up and came upon your post.
I get the exact same thing - only started happening a week or so ago. I use GoodLink most of the time but I still sync with my Exchange server because I like the Pocket Outlook calendar better.
Weird that this is all of a sudden and intermittent !!!!!!!
I have never had this before and I have had the Kaiser for about 6 weeks or longer.
Are we REALLY the only two out there experiencing this problem - how lucky we are !!
Anyone have any suggestions on where else to look to try to troubleshoot this weird issue?
Yeah, I'm still wondering. It still seems to happen once every day or two.
Very annoying to always have to make sure to open up active sync and check to make sure it hasn't crapped out.
It would be nice to know I could always just trust that it's working correctly.
You can add a third person now. exact same issue. Looking for an answer.
Make that a fourth person.
I'm using Activesync to sync with an Exchange 2003 SP2 box. Everything runs fine - mail is pushed to my device, along with contacts, calendar and task items. After about 24 hours, I get an Activesync error 0x85010004.
I am using a certificate from "Certificates for Exchange". Link
Any help would be greatly appreciated.
Take a look at the link below. The suggested solution was posted from Jun/07.
Cliffnotes : In this scenario, it was happening to ALL Activesync users on the Exchange 2003 server at periodic times. Apparently Activesync was sending responses to a diff IP/virtual server. He was able to resolve it by setting the exchange box to only have one IP.
http://forums.microsoft.com/technet/showpost.aspx?pageindex=1&siteid=17&postid=1075005&sb=0&d=1&at=7&ft=11&tf=0&pageid=1
Thanks for the link. I read through it a few weeks ago in my quest to solve this problem.
In my case, my Exchange box only has, (and has only ever had), one IP address so this solution wouldn't apply.
So I have had the ATT Tilt for a few months now. I love it, it does everything I need, how ever a few things are driving me insane about the phone. Please help figure these out.
btw I upgraded to WM 6.1, everything was fine for about 2 weeks and now it is acting up.
1) I know this isnt related to windows mobile upgrade, but when I send a text, is there any way to stop it from notifying me "message sent" alert?
2) This started to happen this past week and has never done it before. I have the device setup to check my att mail. Everything is fine, downloads messages, but when trying to send a message, it tells me "The message(s) could not be sent. Check that you have network coverage and your account information is correct. Then try sending again"
Like I said, everything was fine, until this past week. Never changed any settings, I have a strong 3g signal and I am connected to my home WiFi. If I disconnect from WiFi, it doesnt matter and I still get that error message.
3) When turning the screen display on, sometimes it turns on then off real quick. Its fine if I try it again and is only a fraction of a second, but when it does it 5 times a day, it gets annoying.
4) This is a big one that I cant stand. Every 10 minutes it tells me "you have such and such messages unread" notification. Granted there might be some email that is unread and I understand it, but how do I disable those notifications from popping up all the time??
One more question and it is a bit off topic. Help me understand how a ROM works. If I install a new ROM, that doesnt get rid of WM6.1 but more changes the interface of the pda right? If I change the ROM, will I still have all my normal functions of the pda? (camera, 3g, calender, etc....) Please help me understand how it works and what would be the most stable ROM.
Thanks everyone!
Sounds like someone needs to look at KaiserTweak for at least one problem.
The ROM is everything. It's windows, it's the software on it, the addons.. ALL OF IT. Of course you can add to it yourself but it's everything that you had on your phone when you turned it on after a flash. If there was no ROM at all you would just have empty memory on your phone.
I'm sure someone will have something more scientific to say but thats really all you need to know about that.
ChumleyEX said:
Sounds like someone needs to look at KaiserTweak for at least one problem.
Click to expand...
Click to collapse
I couldn't agree more.....
Here is another link for your reading pleasures......
http://wiki.xda-developers.com/index.php?pagename=HTC_Kaiser
bhaz413 said:
2) This started to happen this past week and has never done it before. I have the device setup to check my att mail. Everything is fine, downloads messages, but when trying to send a message, it tells me "The message(s) could not be sent. Check that you have network coverage and your account information is correct. Then try sending again"
Like I said, everything was fine, until this past week. Never changed any settings, I have a strong 3g signal and I am connected to my home WiFi. If I disconnect from WiFi, it doesnt matter and I still get that error message.
Click to expand...
Click to collapse
What are you using for your smtp server? cwmx.com? If so, that server is notoriously unreliable and has been known to be down for a couple of days. I experienced my last straw several months ago and since then, I have been using my ISP's smtp server (my ISP allows this; not all ISPs do).
Having stated that, though, on a few occasions I had solved the problem by simply deleting the account on my phone and re-setting it up. On those occasions, cwmx was fine; it was just something with my account setup on the phone. Like you, nothing was changed by me, but obviously something got corrupted/damaged somewhere.
My recommendation to you is to use your ISP's smtp server and if you are unable to do so, then try deleting and re-setting up the account on your phone.
I have the same problem with sending emails.
Its not the smtp server, it does not matter what SMTP server it was, but its WM6 itself.
The only way I know to solve it is to delete the email account, and enter everything again. Which is a nuisance because you have to type the email that you wanted to send, all over again.
this looks promising, I am giving it a try once I get home.
Do report as well if you can get it to work.
http://www.tracyandmatt.co.uk/blogs/index.php/2008/10/15/windows-mobile-smtp-fix
Hi all
My head's getting a bit sore from banging it against a brick wall while trying to sort my phone out, and I was hoping someone might be able to help me.
I did a ROM flash to Dutty's latest about 1 month ago, and all worked fine. At some point afterwards, I did *something* (possibly running the Connection Setup Wizard - don't ask!), and I lost the ability to get internet transfers over Orange (UK) - mail would just tell me it can't retrieve the messages (check the settings blah blah), and Opera just gave me a Network Error page.
Now, I've chatted with Orange lots, deleted all connection settings and played around with various settings and I'm pretty confident I have that right. On demand (i.e. starting mail or Opera), I can see the session establishment (i.e. the arrows moving over the G or 3G or H marker on the title bar), and the Data Connection indication is set in Comms Manager, but I still can't get transfers.
Note that I have since reflashed the same ROM a couple of times, and both times I have successfully had the internet working for up to about 2 or 3 days, then it goes again. When it does go, I get the Database Update Check appearing almost every time a session is established. I originally put the patch in place to stop this happening, but was worried that might be causing the networking problems so didn't since reflashing the rom this latest time.
WiFi works OK - I'm using a static IP address but I don't think this is causing a problem with GPRS/3G comms.
So, I'm thinking there might be some setting on the phone that I keep changing somehow (not intentionally) which is breaking the routing between Orange and Windows.
Does anyone have any ideas? I'm losing it a bit here, as it used to work fine all the time and now it seems to just stop!
Cheers for any help
Rich
Soft Reset
Does a soft reset fix your problem?
I get this from time to time, i soft reset and all is ok again.
I also get orange safeguard on some sites every now and then even though its switched off.
Nope, once it's gone it's gone. Very strange. Still trying to figure this out, as it's driving me nuts!
Still, it's a good excuse to try out some different ROMs!
Rich
madmezza said:
Nope, once it's gone it's gone. Very strange. Still trying to figure this out, as it's driving me nuts!
Still, it's a good excuse to try out some different ROMs!
Rich
Click to expand...
Click to collapse
i had this a wile back and all of a sudden it just started working again
SOLUTION
If anyone's interested, I found a solution to this and I thought I'd share it.
The problem is due to an issue with 2.03 ROM as far as I can tell (I had Dutty's v4 on the phone) and static ip address on WiFi.
IF you use static ip over WiFi, then when you enter the ip address etc for the WiFi network adapter, it appears to try and use these settings on the GPRS connection too. This is why, when I spoke to Orange, as far as they were concerned everything was working OK.
So, the session establishes to Orange, then I request a page and it try's to use my DNS (192.168.1.1) to resolve the address - all goes wrong at that point. No web, no mail, nothing.
To solve, simply remove the settings from the WiFi adapter.
There may be a better solution to this, but I'm just happy I can have my phone back working again!!!
Rich
After about 2hours of using my phone on wifi the exchange sync (built in mail application) doesn't sync anymore (internet itself keeps working). If I then disable en enable wifi, it works again.
I connect to exchange via https (outlook anywhere). Same goes for calendar.
btw, my GMAIL keeps working with no problem. It's just exchange that stops syncing
have you tried restarting the phone?
might be a service that got stuck
yep, doesn't fix it.
I'm gonna test TouchDown to see if it shows the same behaviour
Are you accessing Exchange via "Email for Exchange" or "Corporate"?
what do you mean?
I've made an account on my phone that connects to the 'webmail' of the exchange. Official name is Outlook Anywhere.
noob with similar issue
I'm a relative newbie to this forum so unsure of posting protocol, apologies in advance.
But whatever. I have the att version of the galaxy--the captivate--and have had a hard time getting exchange to work reliably. I've several times deleted and re-created my exchange account, and it will sync initially, and sometimes once or twice thereafter. But then, it ceases working competely, simply saying it has a "connection error".
This happens whether I'm on my company's wi-fi, home wi-fi, or just over the air 3G. the only fix is to recreate the account, and that's a pain.
I had an old winmo HTC fuze for a couple years, and it worked fine with this exchange server--I don't think I ever had to recreate the account, and it was thoroughly reliable. I also borrowed an old G1 for a couple weeks, used Roadsync, and it worked fine too.
I read in another forum that advanced task killer was the culprit, so I deinstalled it. No change. I also read that turning the synchronization on & off from the power widget was worth trying. Also no change.
Any other ideas? I too will try a 3rd party client before returning the phone. I mostly like the phone otherwise, though the GPS problem is annoying.
Appreciate any help.
Tried it with Touchdown: same issue. It tells me: No available network. However website continue to work...
When I click some links/visit some sites, it starts working again...
jehan1 said:
Tried it with Touchdown: same issue. It tells me: No available network. However website continue to work...
When I click some links/visit some sites, it starts working again...
Click to expand...
Click to collapse
it sounds like the Wireless or 3G goes into sleep mode when you are not using it.
I have a similar problem, my calendar is able to sync but contacts unable to sync with exchange server.