exhange support but no subfolders?? - myTouch 3G, Magic Apps and Games

Hi,
I bought a Belgian Proximus branded Magic last weekend.
Now at work I got exchange support working, but I cannot view any subfolders on the exchange server.
I can see top level folders like Inbox,Sent, etc. But I have some folders which have their own subfolders and go even multiple levels deep. These last folders I cannot view with the mail app.
Small example:
I have these folders on my exchange account:
- Inbox
- Sent
- Work
|--- To-Do
|--- Done
I can view the "Work" folder (which hasn't got any emails directly in it), but I cannot get the "To-Do" and "Done" folders to show up.
A collegue of mine has a G1 running the Cyanogen ROM and he can view subfolders like in the above example just fine...
Does this mean the Cyanogen Exchange app is different from the regular Magic one? If so, any means of getting the subfolders visible on my Magic??
thanks in advance...

Strange. Exchange works fine on my HTC Magic (HTC-Branded).
I have sub folders and everything else.

i have a rogers branded and locked unit that is not rooted or anything like that. i dont use dfferent folders, but i just set one up to see if it would sync accross to my device. i have my device set to sync every 15 min, so i manually refreshed the list a couple of times and the new folder showed up in the folder list (at the bottom). i looked inside it and the email i had moved there in outlook did not show up until i pressed the refresh button again, then it showed up. i am not sure if it will work better if the settings are changed to as items arrive, but i can confirm that folders do show up

I strongly suggest getting Touchdown.

I updated my original post since I just realized the example was not displayed correctly.
So i can view top-level folders without any problems (like the 'work' folder in the above example).
The problem is that I cannot see and folders that are under one of the top-level folders (the 'done' and 'todo' folders in the above example).
I've been trying touchdown for a while and it sure looks and works great. But it's just that I'd rather get the built in app working rather than installing a 3rd party app which will also consume memory and cpu resources...

Related

Mail Problems (Not Gmail)

I use Mail on my Tilt to connect to an IMAP4 account (that isn't Gmail!). It works fine for the most part. There is one quite serious problem that I would like to solve. On my PDA, I can see my main "Inbox" folder and its contents, however, when I switch to one of the child folders on the server (say my "Work" folder), the folder appears empty, even after I try doing another send/receive. This is quite serious, as I have a lot of important mail in my various folders that I would like to be able to access. Any solutions?

emails deleted automatically

Hi
My Tilt automatically deletes emails on its own. After hitting send and receive it gets the new emails and then the old one get removed and the are not in the deleted items folder. Please help.
It does not delete the emails but does not show them anymore, they're still available. Don't know if this is a setting or default.
I am new here sorry. So where do the emails go. I called ATT and spoke to HTC as well they said device was defective. This is my second device this week and it still does the same. ATT, HTC says they never heard anything like that before.
It's not defective. It's a setting. If you use mail from an external ISP you do the setup of your account. In outlook on PC (I presume you use that) there is a setting to keep a copy on the server. If that is not flagged, you send and receive mail on your device, but as soon as you do send and receive on your desktop it clears the files from the server and puts them on your PC. If you then again do a send and receive the mails are gone from the server and automatically removed from your device.
EDIT: Why not using exchange instead. Then you don't have this issue at all.
Yeah, it has to do with over how many days you want to download emails to your device. The default is typically 3 days, at least on mine, so if an email is older than 3 days it will be removed from the phone. It will still be on the main server though, unless you manually delete it from the phone in which case the aforementioned setting to keep a copy on the server is selected. So, in other words, if you are downloading Gmail, for example, if you log in to the Gmail website your email will be there, just not on your phone if it's older than 3 days. Obviously, changing that cutoff date will add or remove more emails. BTW, you change that by opening Messaging, go to Menu > Options, and pick the account you would like to change. Then go thru the wizard, and when you get to the panel that says "Download Messages", change the setting in that panel.
Re
Did you checked your e-mails with your pc as well? Your PC downloads the from the server, your tytn show them only.
so if you connect after you've been busy on your desktop, their gone and can be found on your desktoppc
Thanks Everyone I think i understan what you guys are saying. I am used to a blablberry where that leaves it on th BB until i delete them. Thanks
Is there a setting where i can leave them on both computer and phone at the same time?
not really, just increase the download time in the email settings, but none will stay permanently. (Unless there's a keep all emails option, I don't remember ATM and the girlfriend has my phone). It's a memory saving function.
Enter the messaging screen, tap 'Menu' then 'Tools' then 'Options'. Next, tap on the 'Storage' tab at the bottom, you will then see a dropdown menu for 'Empty Deleted items'. Select 'Manually' and your problems will be solved.
mooi1uk said:
Enter the messaging screen, tap 'Menu' then 'Tools' then 'Options'. Next, tap on the 'Storage' tab at the bottom, you will then see a dropdown menu for 'Empty Deleted items'. Select 'Manually' and your problems will be solved.
Click to expand...
Click to collapse
It is not working on Kaiser. Is there any solution for keep emails on pocket outlook when they gone from inbox on sever?
The one solution what i know is move email to the other folder ('draft' or created one) beacuse mails are deleting automaticly only from inbox folder in pocket outlook when it can't be find exacly the same copy on server.
mooi1uk said:
Enter the messaging screen, tap 'Menu' then 'Tools' then 'Options'. Next, tap on the 'Storage' tab at the bottom, you will then see a dropdown menu for 'Empty Deleted items'. Select 'Manually' and your problems will be solved.
Click to expand...
Click to collapse
This is not SOLVED
Here si the fix on the HTC and disappearing emails
1 start/message/click email account/menu/tools/options/tap email account/edit account setup/next/next/next/next/next/download message 3 pls days/advance setting/keep them on server/next/ finish
Do this for all accounts
Now go to your computer and outlook tools/email accounts/view or change email account/next/change/ more settings/advanced/leave copy on server/ how many days is up to you
You must do this for all you accounts on that computer. then do the same to all the computer you use to get the same e-mails.
I am actually having the same issue as the person that started this thread. It only started 2day. Ive had my phone for over a year and it was with WM 6.0 and my gmail on the phone was working fine....if i pressed send recieve it got my emails....i left them in the inbox and when i pressed send recieve again 30 mins later for an example my old emails still stayed while the new ones came in. Now i upgraded my phone to WM 6.1 last night and now when i press send recieve to get my gmail the older emails automatically erase/disappear from my phone. Anyone understand why? And yes its still on my regular gmail account...it doesnt disappear from there!

Sent Mail

Hi guys,
I'm having a bit of a strange issue with using email. I have my GMAIL account set-up, and it works fine, constantly pulls my emails through and I am able to send emails fine as well.
The problem though is that when I send an email, it doesn't appear in any of the folders on the mail tab if i go back to search for it later.
Is anyone else having this issue using GMAIL on their Diamond 2?
Perhaps you need to make sure your SENT MAIL folder is set up to synch with the server. I had a similar issue with Yahoo Mail - if you're using IMAP instead of POP, then you can (and should) set up which of the folders on the server you want to synch with. I think that by default, your inbox and outbox are the only ones that get synched.
From the Mail tab in Manila, press INBOX. Then press MENU > Tools > Manage Folders.
Thanks Jim. Syncing the folders did the trick however it has raised another issue. All the emails in my sent folder just show my email address and the subject line and not who i actually sent the email too. Is this normal and how yours looks too?
Ha! I never noticed that before! Yes mine does the same. To see who you sent the message to, you have to open the message and scroll up.
That's a bit weird. I guess by default the mail app displays the sender and subject, which is fine for your inbox but a bit daft for the sent items folder. Not sure if it can be changed though.
Interesting...
I can not confirm the issue. When i change zu the folder "Sent" (in WM-Interface), i see the recipient, subject, date and size in the list - and not the sender. Same in "Outgoing".

[Q] Exchange Select Folders To Sync

Hey guys,
I have an exchange account setup on my N1, and finding that all folders are synced. I want to deselect some, such as notifications, i don't need them telling me about a new email every 60 seconds.
Is there a way? Can't find a way through the menu.
I am running CM6, so am rooted if that opens up other ways?
Thanks.
Anyone?
Anyone have any ideas?
i dont think there is a way to do this. i have about 60 folders on my work exchange account. but what i do is only keep my account synced for the last 3 days, because most everything in my sub folders is much older than 3 days. so this end result is that nothing is syncing to any folders unless its recently placed there in the last 3 days, which i dont do. i just go back and move everything to folders for the last month, so that doesnt show up in my 3 day sync. sorry.

[Q] Help with "Internal Error" message CM11 email

Hi guys
Kindle Fire HD 7, 2012 model
I know this may not be the best forum to ask this question (or even the best site), but I've searched the internet for help, and been to the Cyanogenmod site unsuccessfully.
I moved over to CM11 a week ago and I like it! (thanks to everyone who posted help and advice, tutorials etc on this subject, and to those who posted in response to problems I had)
The one problem I'm having with CM11 is "Internal Error" message I get from the ROM's email app. It only happens when I check my Gmail accounts, and only when I browse the non-system folders (ie ones I created myself). The app is also not synching correctly either so that the folder contents in my accounts are different from that shown in the app.
My other non-Gmail accounts don't have any errors and appear to sync correctly.
Nb, this is NOT the Gmail app I'm talking about, it is the app that comes with CM11. The Gmail app appears to work ok, but obviously only shows Gmail accounts and I don't want to use different apps for different accounts.
I've tried CM11 snapshot 6 & 7 and both are the same. Even tried a couple of nightlies. The only similar problem I saw on the CM site was for CM10, and the OP updated the ROM and it solved the problem.
I've tried K9 and Aqua mail but didn't like the interfaces, and don't see why the ROM app wouldn't work.
Anyone any ideas on what to do? I've obviously tried clearing the cache as well as deleting the accounts and adding again to no avail.
(Ironically, one of the big incentives to move from stock was because of the difficulties I had in syncing the calendar and contacts.... those work perfectly in CM11, almost instant updates, but the email is just as big a problem )
any ideas anyone?
cecr said:
any ideas anyone?
Click to expand...
Click to collapse
The Gmail app has been having issues, for some, for over a week now. This is probably what's going on. It's a Gmail synching issue not a CM issue.
Sent from my Nexus 7 Flo running Paranoid Android 4.4.4 using XDA premium 4 mobile app
LinearEquation said:
The Gmail app has been having issues, for some, for over a week now. This is probably what's going on. It's a Gmail synching issue not a CM issue.
Click to expand...
Click to collapse
Thanks for your response LE, but I don't think it is a Gmail issue. I don't see any problems with my desktop that accesses GMail via client software, and there are no problems with the other android apps I've looked at simultaneously with the ROM app. All the other apps correctly access the account without any errors, but I think I have a clue as to where the problem lies.
To allow my desktop SW Mozilla Thunderbird to display the account folders correctly, there is a "IMAP server directory" which is named [Google Mail] it's enclosed in square brackets. Without this entry, all folders, both system and personal are put under a folder called Google Mail, although personal folders don't always show up. Generally, the IMAP communication between GMail and Thunderbird seems a bit dodgy, and I'm not sure where the fault lies.
So, when I look in the app, I see the system folders, no problem, then at the bottom is the [Google Mail] folder where my messages lie. Tapping on that folder brings up the rest of my folders, but also the Internal Error. The app seems to have a problem with that folder. Other apps I've tried behave normally, but instead of displaying the folders simply as a folder list, eg
Folder 1
Folder 2 (and nested inside)
Sub folder 1
Sub folder 2 etc
They display as
[Google Mail]/Folder 1
[Google Mail]/Folder 2
[Google Mail]/Folder 2/Sub folder 1
[Google Mail]/Folder 2/Sub folder 2
[Google Mail]/Folder 3
[Google Mail]/Folder 3/Sub folder 1
[Google Mail]/Folder 3/Sub folder 1/Sub-Sub folder 1
[Google Mail]/Folder 3/Sub folder 1/Sub-Sub folder 2
[Google Mail]/Folder 3/Sub folder 2
etc
A messy display that takes up lot of display space and makes finding a particular folder hard. The folders can't be collapsed, they are displayed as shown, even when for example, Folder 2 is a holding folder for the sub folders inside, and contains no files itself, it is still shown.
Obviously it looks like differences in IMAP implementation between GMail and various clients, but I can't be alone in this. Thunderbird has a reasonable user base and I've looked at 5 or 6 android apps that display the folder paths as above.
I've also just found that for some reason the ROM app won't show pictures inside mails, and they're attached either. I tap on the icon to show the picture but the icon changes without showing the picture. Anyone experience this?

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