The following (long!) post was originally posted at the PointUI forum, but I thought it best to cross post it here. I've tried to organize it as best as I can and appreciate those with the patience to read it and the good will to offer help.
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My AT&T Tilt (HTC TyTN II) is basically out of commision right now, and I can only track the source of the problems back to the latest update of PointUI (v1.02b, Feb. 4th 2008), as I've done nothing else with the phone since. However, seeing as how I've uninstalled PointUI and the problems persist (and are getting worse), I suspect a virus is afoot, or some other lovely problem.
Since the update, I've experienced the same problems as everyone else on this PointUI thread (system hangs on "running apps" screen and randomly), but in addition to that, several other things. I am running the stock AT&T ROM without the bloatware. These have been my symptoms for the most part since then:
Periodically, animations between menus would slow down considerably and sometimes freeze for a moment, even when I had nothing else running in the background. This would happen for any menu: the cog, the bottom bar, favorites, etc.
The touchscreen would stop working (usually, only within PointUI). This usually happened when animations would slow down, but it would also occur alone, randomly. The hardware buttons would still work during touchscreen failure, usually, but sometimes they wouldn't, and I would have to soft reset.
Sometimes, the power button wouldn't work, and I would press it several times thinking I didn't do it hard enough the first few times. After ~20 seconds, the screen would turn itself off and on. When the screen was on, it would not responding to touches.
The PointUI top bar that appears when using any application would, at random, not work. By this I mean when I would tap it, it's like it wasn't even there -- the Start menu would come down, or the volume control, date/time, etc. depending on where I tapped it. Also, the top right button (red X, or the check mark) would not display correctly in programs or the today screen (a check mark when it should be an X, etc.), randomly, and would not be responsive.
Yesterday (Feb. 23rd), things took a turn for the worse. Here's what happened:
When I started up Tom Tom, the screen went completely non-responsive. Only buttons would work.
After exiting Tom Tom (in an attempt to restart it), the touchscreen would continue not to work, both in PointUI and regular old Windows.
Shortly following this, buttons would stop working, and the entire phone would freeze up. Couldn't turn the touchscreen on and off. I did a soft reset.
During startup, when it showed the AT&T logo, the screen dimmed itself to the lowest brightness setting (it never does this). It would remain this way all the way through the bootup process and into Windows as well, never getting any brighter. Even after going to the backlight settings and increasing the brightness, the screen would get brighter, but would never turn off.
Once in Windows, the touchscreen was completely non-responsive. Buttons would still work, but everything would move really slow.
The screen would never turn itself off. Also, when pressing buttons, the screen would never get any brighter.
After mashing the buttons a bit (in anger, yes, but lightly), the touchscreen alignment application came up, asking me to touch the screen in a few places. This worked.
Then, a call came in. The screen froze during the animation for the notification of an incoming call. Also, the phone started to ring, but within 1 second stopped. However, it would vibrate nonstop (my phone is setup to ring and vibrate at the same time) till the end of the earth!
At this point, none of the buttons would work, not even the power button. Did a soft reset.
This was followed by the same exact symptoms ~4 times (touch screen not working, never turning off and staying at the same brightness level, etc). Outgoing calls would work ok, but each time, a call would come in and freeze up my phone.
Eventually, after several resets, the touchscreen would work without having to mash the buttons to get the touchscreen alignment app running. However, it would still freeze on incoming calls (only).
Somewhere between all the resets, I realized that sliding out the keyboard would never switch the screen to landscape. I can still type and my text would show up on-screen, and screen taps still work properly (even touchflo), but all of this would occur while still in portrait mode.
Lastly, the power button would only work once. It can turn the screen off, but not back on, ever.
Somewhere, between the resets, I uninstalled PointUI, which did nothing. I also tried running Sprite Backup, which would never open (and still doesn't at time of writing)!
Before the PointUI update, none of these symptoms were present (earlier release was v1.01b, used since early January). After the update, they began creeping up, getting worse over time. I have installed nothing else since the update, and have only ever sync'd the phone with my computer to charge it.
Today (Feb. 24th), it started getting a little worse...
When I make calls, sometimes the microphone doesn't work at all. I can hear the person I'm calling, but they can't hear me.
Sometimes, the green phone button won't start the phone application.
Power button isn't turning off the screen anymore at all.
This is the current status of the phone. Weathered, battered and beaten, it marches on, still capable of opening the HTC Audio Manager and playing my MP3's in consolation.
Any help regarding the source of these issues is greatly appreciated.
Some additional notes/summary:
I am running the stock AT&T ROM without the bloatware.
I haven't dropped the phone or let it get wet.
I may hard reset sometime this coming week, probably Monday. The first thing I'll do is reinstall PointUI v1.02b, and maybe TomTom. We'll see how that goes.
You know, the more I read this post, the more it seems like a virus.
Man... just hard reset/flash a new rom and be done with it.
SH4YD33 said:
Man... just hard reset/flash a new rom and be done with it.
Click to expand...
Click to collapse
I thought the above was the reason we DIDN'T have WM viruses?
Virus + Hard Reset = Problem solved?
SH4YD33 said:
Man... just hard reset/flash a new rom and be done with it.
Click to expand...
Click to collapse
I agree, at least that way you know if its hardware or software related and you stop fighting a losing battle
MM
tsadek said:
I thought the above was the reason we DIDN'T have WM viruses?
Virus + Hard Reset = Problem solved?
Click to expand...
Click to collapse
That's why I haven't bothered with any of the anti-virus programs out there. Why bother having a constant drain on the system resources when you can do a hard reset, and restore all the cabs & hacks in under 30 minutes?
-Jay
Just an update here, my phone started acting up again ~5 days ago: freezing on incoming calls, not switching to landscape when sliding out the keyboard, never turning the screen off, etc. 3 days ago it got better, and I was able to run Sprite Backup and tried to restore the phone back to my pre-PointUI days. It had to reset, and on that same reset, Sprite didn't run -- the phone just booted into Windows, and all my problems came back.
Last night, I got a call that froze up my phone again. So I reset it, and by surprise, Sprite Backup ran and started restoring my phone. Now it's back to the way it was in January, and everything works perfectly! This backup was made before I ever installed PointUI.
Bottomline, no PointUI, no problem.
However, I should say that with v1.01b, I never experienced any of these issues. Because of my experience, I'm not giving any test versions a try, but I may install 1.03b, when it comes out. Definitely doing another backup before that too.
Thank you everyone.
Sounds to me more like a hardware issue, perhaps with your SD card.
I had the same issues you were havingh, but without ever having installed PointUi on my Kaiser.
I was using Dutty's Rom version 7 with radio 1.27.xx
only installed aps : TomTom and SPB brain training
So it would seem this is a WM or TomTom triggered issue....
My Kaiser just started doing this very same thing today. I'm running the standard AT&T WM6.1 ROM and have been successfully since December 07. I have a 6GB SD card with TomTom on it, also have had no issues until now. Today, the screen didn't switch into landscape upon sliding the keyboard out; the camera freezes and/or is unresponsive; power button doesn't work (on OR off; with or without SD card inserted); couldn't pick up a call earlier today; TomTom freezes when loading; WM player freezes while loading media.... I have not installed any apps on this thing since January. Seems to me like some memory corruption going on, possibly page file related.
I *did* notice that I had about 45MB worth of temp internet files cached and cleaned those up earlier today after these symptoms started. Didn't fix the problem though, but being low on main storage may have contributed to the corruption problem.
I had hoped I wouldn't need to hard reset my phone but here we go....
Hi. I am having some pretty serious issues with the Touchflo3D interface, mainly that it randomly decides not to start after a soft reset. This happens irregeradless of what rom i have flashed and what software i have installed. It always happens after i softreset the device a couple of times. I have tried to uncheck it in the Today screen, reset the device and and then check it again, wait around 20 minuter and randomly it works, but for the most time it doesn´t work.
Usuallly the today screen itself doesn´t even show up, just the last used application which can´t be used as it´s just the screen. The startmenu and the other functions work however.
Im getting pretty tired of hard resetting the device 2 times per day, makes it pretty useless.
Hey guys/girls...
I flashed my kaiser about a week ago with the newest official HTC wm6.1 rom (the WWE version). Everything was great, plus i finally managed to send and recieve my emails with my googlemail account...
however, since friday its been acting very slow... even opening the HTC action screen, and selecting "new sms" either took 5 minutes or just didnt do anything... I was having to soft reset every 10 minutes in order to get any life out of it! I've since got rid of my hotmail account, which i think was causing the slowness (as my kaiser auto downloaded the first 50 emails to my phone, which i believe tends to hog resources and slows everything down). Its been responding much better since then... but this morning it started being slow again, and even came up with a "noisey screen" - meaning a mixmash of pixels and colours... which didnt want to go away.
I also have the same old invisible txt when i type an SMS, but only after I've typed about 30/40 characters... and yes, ive disabled cleartype in the system and in kaisertweak.
I've installed hardly anything onto it, and i dont get why im having these issues... it was running super fast and smooth just after I'd flashed it, but its just been getting real slow again... slower than before it got flashed!
any ideas/pointers would help greatly
Also, does anyone know what BTcoreif.dll is/does?
Do a hard reset and then don't change anything until you have made sure all is running fine, then add the next change (one at a time) and wait again. That will help you isolate the cause.
So, I really needed/wanted a program, like the locking slider for the iphone, for my phone. And eventually, I stumbled across S2U2, I didn't read about any big issues with it, and everyone loved it. So I installed it right away last night on my phone. My phone worked Lag FreeandFlawlesslybefore installing the app. After the installation of the latest VGA version of the app, it worked great and did everything I needed it to do, with hardly any noticeable lag on the phone or anything since installing it. Today, it still worked great, however, I accidentally did a soft reset on my phone, and when it booted back up .... I was getting MAJOR LAG. I tried to close every program and shut down S2U2, but that did absolutely nothing. The memory status in task manager said it was only at about 30-32%, as it normally is with no programs running in the background, but this time, the phone is lagging horrendously. It's so bad, I can't even access my texts messages readily, sometimes they take forever to load when opening one. I knew S2U2 had to be the problem, so I uninstalled it using the add/remove program option in the windows settings folder. After that, I did another soft reset. Great, the program is now gone, however, the same horrible lag is still there. Did the program edit a reg key or something? I'm almost certain the program is the root of this evil. Can someone please help me out? If no one can, I'll try to e-mail the developer, but he'll probably be browsing around on here anyway. Also, I'm sorry if this is not the right place for such a post, my apologies.
P.S- I'm running the latest Verizon Stock ROM, which was released fairly recently, and therefore, this phone is on the Verizon Network.
Thanks,
Chris
I've had my Sprint Touch Diamond pretty much as soon as they came out so in a couple of months it will be 1 year old. I've never really had that many issues until now.....
In the past month I have had to reset (ie return phone back to how it was when originally delivered) my phone 4 times !! And in every instance it's been because Touch Flo refuses to load.....
At first I thought it was because I was installing loads of [email protected] little applications etc, but I think it might be down to Microsoft my phone beta...... Although the program has helped me retrieve pretty much everything I needed to retrieve after each reset, it doesn't take long before it fails to sync and everything seems to go bad again.
Last night I tried un-installing the myphone beta app, and due to how slow everything runs when touch flo refuses to load I had to leave it over night...... By the time i got up in the morning it was un-installed and Touch Flo was running....
I re-booted my phone mid-morning today, and although Touch flo took around 5mins to load it did at least load, albeit with the following message...
cannot load \windows\myphoneruntime.exe which suggests it didn't fully install properly..... Anyway I decided to install a registry editor and see if i could find any rogue entries but I couldn't use the reg editor like i would on Windows XP for instance and so drew a blank.
To try and un-install my phone beta properly, I re-installed it and synced which went without a hitch. Then I rebooted my phone and again Touch Flo does not run.... So I'm almost certain something in this My Phone beta is a problem which is probably why its still in beta....
Just wondered if anyone else had similar problems / Issue's? And also if anyone can give me advice regarding the reg editor......
Thanks in advance....
Never had that problem with the TouchFlo 3D. although it does seem to be a bit slow at times. Have you tried just...blowing your phone, and reloading the stock sprint ROM? maybe just starting over fresh?
Re-instating the stock Sprint ROM is what I've had to do 4 times this month. Not 100% sure why I keep getting the issue back, but it does seem to be Microsft myphone Beta that is a constant link. Maybe I need to reset device 1 last time and manually re-instate contacts etc etc etc
It’s a simple calendar plugin that adds a tab to the TouchFlo 3D interface.
This is not a Cab Installation , so you will have to use transfer the files to your device via Active Sync / Mobile Device Center or using a File Explorer.
rajas
Best Offer in Communication medium
It’s a simple calendar plugin that adds a tab to the TouchFlo 3D interface.
This is not a Cab Installation , so you will have to use transfer the files to your device via Active Sync / Mobile Device Center or using a File Explorer.
rajas
now load touch flo
same problem
I had a similar experience a few days ago. It seems I tried to sync via My Phone beta and then canceled it midway. After a few soft resets and wondering what was going on, I let My Phone sync again completely. After that everything was back up to speed but I uninstalled the beta ASAP. I was pretty happy with it but this is aggravating.
Same problem here!
In addition to this, The antenna shows no service (although service is active and I can make calls) and the phone's GUI is very slow to react to any action.
I have an old Juicy ROM (from last Fall) which I liked very much for its stability. I did install and run the beta application of geocaching.com for windows mobile and now TouchFlo won't start anymore no matter what I do to restart my phone.
I will have to back up everything and reinstall a new ROM hoping that this will fix the problem.
If anyone has an idea on how to fix this, let us know
[update]
The phone could not connect to ActiveSync and thus I was unable to flash a new ROM.
In order to resolve the issue, I cleared the storage (but left the internal storage intact) and rebooted. The phone was just fine after this, but I took the opportunity to install the latest Mighty ROM.
cheers.
Having the same problem with mine.... I had the original Sprint ROM on it when it started happening.
I initially tried a clear/erase everything from the OS (hard reset?) and that didn't help.
I tried updating it with the latest official ROM from Sprint/HTC. No dice.
Funny thing is if I wait like 12+ hours after turning it on, sometimes Touch Flo finally loads.
Other issues ive noticed while its acting like this is, opera crashes on load, active sync connects but wont sync contacts, and the battery life seems about half of what it normally is.
Short of the story is I am having Sprint send me a replacement.
I had the same problem and solved it by flashing mightyrom couldn't connect to activesync either so i had to hold power down volume and reset switch and do the flash from that coloured screen. i think it has something to do with a memory flaw and wipeing everything out solves it.