I dropped my touch diamond and it didnt get any physical damage as far as i can ese didnt drop it but about 3 feet up? hit marble and now the phone turns on and goes to the touchflo3d the sceren just stays black ive tried every basic thing taking out battery etc restarting hard reset reset button on back all i can think of any help
Related
Hello folks: sad day...
My PDA2k's screen started to not respond to touch all of a sudden. I tried a soft reset, and then a hard reset. This does not fix it. Of course, now I am stuck at the Windows Mobile start screen (the one that says "tap your screen to set up your Pocket PC"), and of course I cannot make it any further than that.
Any help you can think of? I am trying to get a hold of imate tech support, but the prospect of having to send it away for repair is really frightening.
Thanks in advance for any advice.
Fernando
i have the exact same problem now..
please help??????
did u manage to fix it?
Pockets of air under the screen protector and/or mis alignment of the screen protector can sometimes cause a touch screen to stop responding.
So if u have one applied, try taking it off to see if that fixes the problem.
tried that..not the case..still isnt working
Hay I have same problems litle diferents bat same.
Das anybody have idea vats happened. In my BA, half display doesn’t work (left) right side work.
Incense I perform hard reset system hold in tach scrin and cursor in right side work perfectly in left side work only
if I put pensile 5-6 sec. and again etc.System is that point hold and doesn’t work butscrin.
Thanks for your tips. My touch screen went dead on my BA over christmas. I was about to junk it until I peeled off the protector skin as suggested. Now it is working. Thanks mate
I got this problem yesteday, so i desided to try disassemble, my blue angel to check how deficult it would be to change the touch panel before i cheked the price on these panels. It showed to be a little hard to take it of, so i just assembled the "angel" agian, and miracules the touch now works fine, and I only adjusted the cable a little, but maybe this made the connection better. But on the hole I'm glad that I put it together agian before I bought a new panel.
Unfortunately I don't know exactly what did the trick. But it may be worthwhile to disassemble and try to make the cables sit a little better, and then just wish for the best outcome, of course if you are not sure how to disassemble divices like these do not do it, as it can make more damage to your blue angel, so even a professional technican can't save it.
suggestion
i had this problem but if you already back up your system in a sgt file on your pc then you can connect your BA with activesync and restore your system i don't know if you have backup file
I've been using my HTC Diamond for about 2 weeks now.
Bought it from www.plemix.com and it came unlocked , and I had no trouble at all using it and installing the HardSPL's / updating ROM (Dutty's Diamond v1.6) .
Today I ran the TomTom Navigator 7, and after a while it started to make continuous sound - the default sound when a button is pressed or touchscreen is tapped- , so I did soft reset a few times, didn't solve it, touchscreen was kinda jammed, and I took out the battery. A minute after I put it back, and it worked fine, I took some photos right after, and everything was working fine.
Then two hours later, I took out my phone from pocket to check the time, I see it's halted on the photo screen, and no response at all. So I just turned the phone off by taking out the battery, and just left it off until I came home.
Now the touchscreen is not responding to any taps or clicks, except that it seems that it still detects any sort of tap/click, because the backlight comes on from dim state when I try to tap it.
So it definitely means the touchscreen is not completely dead, but it's just not functional most part.
Hardware buttons works fine, but I'm stuck at the initial "Tap your screen to begin configuring your Windows Mobile" after hard reset. I even updated the ROM to Dutty's Diamond v1.8 just now.
Since I can't do anything and just leave it idle, it goes to [ Align Screen ] page, and still I can't press any cross, since the touchscreen is completely not responding.
Anyone had this screen death problem? Any method of solving it?
---Updated---
Just now the touchscreen worked for 30 seconds, i could actually align the screen, then it showed me the Date/Time setting page, where I could scroll the cities , but then it stopped working again. So i'm still at Date/Screen page...
--Updated--
The touchscreen works for 2 minutes after I do a soft reset / power on&off, or I should say, it works until you press some hardware key on the bottom (volume up/down buttons doesnt affect this).
After I press any of those buttons at the bottom, the touchscreen stops working.
Also, after I turn on the device, enters WM, and runs TouchFLO3D, for the entire time touchscreen works, it's constantly pressing the tasklist dropdown (upper right corner of the screen), making it constantly pop down the task list.
have you tried a hard reset?
Yes, like 3 times. Wiped everything, OS, ROM, NANDFlash.
Also updated the ROM from 1.6 to Dutty's 1.8 ROM. Everythingn works fine except for the Touchscreen.
Right now, when I turn on, the touch screen seems to be pressing all the time at the task manager part of the screen (where the [X] is), its popping up all the time the task list, then after a while, like say, 2 minutes, touchscreen again ceases to work.
Not really promising, but you could try to remove the screen-protector. Perhaps this releases any tension onto the screen.
Thanks. I've thought of that, maybe I'll try later on.
For now i'm suspecting that maybe water went in through, so I've put the phone upside down to maybe take out the water using gravity for 2 days.
It seems like it's working better now, with longer hours of normal functioning..
I'll wait and see one more night... if water is the cause of the problem, it should dry up in say 3-4 days.
It may sound strange, but pit it face down on the carpet and rub it around for a while. Its how I fixed mine. Don't ask me why it works but I had the same thing happen. I think somehow the electrical charge got dissipated from the screen and the static from the carpet recharged it.
Actually your words makes a lot of sense
My Diamond was acting completely alright today, used GPS for 2 hours and called a few people along with many weather updates.
Seems to be working fine now...
But I think what you said is pretty reasonable, since when I rubbed my dead screen , after a few rubs it started to work (2 days ago).
Thanks
yeah this had happened to me about a week ago exactly the same thing I had hardspl mine and updated radio to .05 and then a few days after I had the identical problem. However I took a shortcut and sent the phone back in and requested a replacement claiming it was defective they agreeded and sent a new one however this one already has .05 radio on it so I didn't have to hardspl it. I can't say any of these things would have worked form me as I did not try them byt symptoms are identical. my .02
I have an AT&T Tilt...until Friday it worked great...It has WM6.1, HTC Home and spb Mobile Shell.... Friday I changed the screen protector from the same pack that I have used for months and then the problems started.... Randomly when I try to touch the screen it appears to lock up, but then the start menu will drop down. The soft buttons work, but then every once in a while the start menu will drop down again. I have soft reset to no avail, but then in an hour or so it will start working fine again. Anyone have any ideas, does it sound like a hardware or software problem? should I hard reset the phone and start over? Help
Thanks
Andy
pull off your screen protector.
chances are you have it touching on a side which causes pressure somewhere else and it (touchscreen) thinks its being touched in a different place.
which in turn makes you believe its locked up, since it does not have multi-touch touchscreen it will not respond because it is perceiving a touch somewhere else.
Thank You...Thank You... I believe that was the problem.....
It have happened to me 3 times already, and I've only had my Diamond for 3 weeks...
When I leave my device charging over night, in the morning the display looks completely scrambled / distorted and the only thing I can do is a restart... Luckily it boots up normal again.
Am I the only one with this issue??
Btw... I've handled my phone with care & not ever dropped it or had it near any moisture, I guess this might be a harware issue!?
Dun worry owziee....
I having the same problem too.........
nothing but a white static/scrambled screen, right? Happens many time to me...the only thing i can do is re-insert the battery (holding the power button to restart doesnt work).
what about soft reset button ?
Sof reset fixes it. I think that the 3D chip is overheated, because it happens when I play sensory overload (a 3d game) too.
But strangely not when I play Call of Duty 2...?
Alteast we could get it back to normal with a soft-reset, kaiser had similar problem where only a hard-reset was possible after the same situations i guess..
Regards,
Carty..
i had a similar situation after i used my device to send a text, turned the screen off then turned it back on immediately, i had some strange screen with all different coloured pixels and it looked broke as hell, but i merely just pressed the power button on and off and it was fixed again :S
Yes i have the same problem and have no idea what is causing it. The most frustrating thing is when it happens my alarm does not go of... I would realy like a fix for this.
phew! It has happened once with me, and frankly it scared me a bit. Removed the battery and then it was Ok again. Weird behaviour. I don't think it has anything to do with heat tho.
I had the same issue too and I had to perform a soft reset fer it to work but after a week the touch screen of mine stopped workin no idea why i had to give to the service center fer repairs they told me it wud take a week to repair it rite now I am without a diamond
Something like the screen shots below?
I've had this problem for quite a while. If you disable Touchflo3d, you will not have this problem at all. This issue only concerns the 3d gpu.
I've since updated to v1.93 Olinex SPL and its more stable now, thou I still get it once a while, especially after a long period of not touching the phone (e.g. when sleeping).
i dropped my HTC and the screen went black, i tried soft reset hard reset nothing worked. i removed the battery then turn it on it vibrated as if it is turnng on...but the screen still black!!
if you call it from another phone what it does it vibrate only!!
what do you think the problem is?
any solution?
thank you and sorry for opening such thread for this proble
screen black
Probably the internal Flex-cable is released. You must open the Diamond, removing the screws and see if the FLEX CABLE below SIM-CARD not this out.
Look for a tutorial to learn how to disassemble it.
Screen Black
Here :
http://mikechannon.net/PDF Manuals/HTC Diamond Service Manual.pdf