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I'm having a problem viewing graphics on web pages. If I set the view to "fit to screen", the images are resized as you would expect. But if I set view to "desktop", all I get is a blown up version of the small image -- NOT the full resolution image that I would expect and have previously seen.
Anyone with an idea of what I did to make this happen, and how to fix it?
This is an AT&T Tilt with original ROM. I have used Kaiser Tweak.
BIG thanks for your ideas --
Jim
Bump -- surely SOMEONE has experienced this issue!
Try refreshing the page. I'm on T-mobile and the first time i download a page i only get low resolution images, something to with T-mobile servers and they send low quality images to save on data charges. If you 'refresh' then you get the normal pictures sent to you (at least with T-mobile anyway!)
Tried that -- no joy.
Solved!!
I have been trying to find a solution to this problem for almost a month. Finally got to someone at HTC who understood the issue.
I have to document this -- it's just too good of a story.
I did the usual Google searches looking for any reference to Pocket Internet Explorer graphics (as you will see, I didn't search for the correct terms -- I was in the didn't know what I didn't know mode!). Nothing.
I posted messages here and on my local user group forum. Nothing.
I was getting ready to do a hard reset, in case it was something I did while tweaking the Tilt. Really wasn't looking forward to that! Then I had a chance to drop in at the AT&T store (silly idea, right?). I showed the display to one of the sales reps, and he didn't seem to know what he was looking at. I couldn't figure out if he didn't understand, didn't care, or was trying to hide a known issue.
His lack of concern (suggested I call tech support!) was rather annoying and I wasn't in the mood to take no for an answer. I had him fire up the display Tilt, another WM-based phone, and the iPhone. Both WM devices had the same issue as my Tilt. That was good news for me -- the problem wasn't just my Tilt! When the iPhone displayed the images perfectly, his comment was that the iPhone had a "real" browser! Now I was pi$$ed!
It was obvious that I wasn't going to get anywhere in the AT&T store, and I left with a card on which they wrote the tech support number.
I sat in my car and called the number -- it's been disconnected! Now, I was really getting unhappy! There's a competitor's store next door to the AT&T store. I decided to pay them a visit. While they don't offer a Tilt-equivalent, they do have other WM-based phones made by HTC. The graphics displayed just fine!
So -- it's not my phone, not Pocket Internet Explorer, and not my website! Back to the AT&T store to tell them the phone number they gave me is bad. I'm sure they were happy to see me again!
They agreed to call customer support from their store and have them transfer to tech support. Nice people on the phone -- but not real helpful -- they wanted me to try a soft reboot (duh - like I hadn't already done that!) and then suggested a hard reset (logic lesson applied -- did they also want me to hard reset all the phones in the store?). OK -- moving up the line in tech support. The next rep didn't waste much time with useless suggestions, but immediately called HTC tech support!
The nice lady at HTC asked a few questions about what we had tried and when I said that the competitor's version of the HTC worked fine, she immediately went after a fix. Within two minutes she had the answer.
Are you ready for this? AT&T has routed the traffic through a proxy server that is causing the problem! She guided me through disabling the proxy server and bingo - good graphics!
So -- here's the fix. Go to Start...Programs...Tools...Proxy Manager...Disable Proxy. That's it! Restore the proxy if you want to access AT&T's media services. Unbelievable!
Thanks for the post. I just bought my tilt this week on Monday and I have been having this same exact issue. I would have never thought of looking at the proxy side.
anyone use this at all, from the time that i upgraded my rom, even when i first got my phone w/ the oem tilt rom, it has not worked. I changed the settings on my phone because initially the internet wasn't working, but not it works fine, i'm using palingro...but i at least want to try the oz because there are some things that bother me about it.
and by the way, i'm connecting using the att network, not wifi...as that is the first thing it says when its having trouble connecting. but honestly, no matter what i change in my phone, i'm still getting the "communication error. please try again or check your settings. IM is not supported over wi-fi connections" error.
any help/ideas?
gotten quite a few views, any input guys?
heya sim,
I use the OZ cab, both stock installed on the phone and installed with custom rom. I have experienced the situation you detail. It seems to happen when I close it down a way it didn't like or do something internet-wise with another program.
Fixing it usually only requires a quick turn off then turn on. It does get annoying sometimes when it happens.
Also I would like to add it doesn't seem very responsive as far as receiving messages goes either. Like sometimes I will get a message on my computer at roughly 12 in the afternoon and will not see it on the phone until after dinner. I have even had a couple experiences where I didn't receive messages until after the program had been restarted.
I will be trying another messaging program soon that doesn't use up messaging on my phone, this is part of what I believe makes it slow is the fact it uses messaging instead of internet.
any recommendations? / questions?
oh great...you mean to tell me that the oz messenger is sms based and not internet based? jeeze...i REALLY dont wanna pay for agile
yes this is what they told me at AT&T, There are a few out there that use internet via data connection (3g, hsdpa, etc.) agile being one of them...isnt it free tho? The same goes for Fring, and i believe IM+ you have to pay for but uses data connection aswell.
Yea, i use the OZ one, but only as a way of checking my current buddy lists in AIM and Yahoo. Its very unreliable for actually carrying a conversation. Also, its very clunky to use if you log into 2 or 3 messengers at once. One of the features about this phone that really made me want it (instant messaging on the go) has been pretty lackluster to me. I have yet to try any different messenger suites yet.
Ill let you both know for sure how the others work in comparison as I intend to try a couple other non sms bases ones
OZ messenger is LAME.. go to Palringo.com from your phone. Download it. Way better and its free push to talk built in.
you guys wont be disappointed with Palringo. You can have your AOL, Google Talk/Jabber, MSM messenger, yahoo. It signs in really quick about 2 seconds, gets all your friends, no drops in connection, Beautiful software and best of all its free.
gqstatus0685 said:
you guys wont be disappointed with Palringo. You can have your AOL, Google Talk/Jabber, MSM messenger, yahoo. It signs in really quick about 2 seconds, gets all your friends, no drops in connection, Beautiful software and best of all its free.
Click to expand...
Click to collapse
mine ALWAYS drops my aim connection. i have no idea why. It keeps my google chat online constantly though, but not aim. anybody know of a sms based messenger for aim by any chance?
ok, i guess the problem w/ my messenger was the data package that i had with AT&T, now that i upgraded, i can sign on. only problem is, when i'm online...i'm not really online. it shows that all my buddys are off, when i check on another computer (different SN) if i'm on, its says i'm not. anyone know what the hell this is about? it seems like one problem after another w/ this....
plus i'm using the "OZ_Instant_Messanger_at_t_AKU_0.4.4" cab. thanx in advance
Agile
I have dumped Oz because it is slow to connect at times. At times it connects but it does not tell you so, that is you show up on a buddies computer but your phone still shows that it has not connected. Also, in this case if you quit the program, (stop it from memory) you are still logged on. Added to this is that you get charged for text messages!!
So, I have gone to Agile, which is data only. It connects fine too. It is pricey but it does the job. I am using it on a Treo 750. My service is At&T. It also does PTT etc.
AIM
The AIM client also uses data only and not SMS. So if you do not need the other message servers like Yahoo or MSN or Google etc. then AIM might be a good option. You can find it on this forum.
I had been using the OZ client on a trip earlier this month for the first time - did not care for the SMS integration of it at all. Every time a reply would come in you'd get a system SMS message. I've just installed the Palringo client listed above and it seems to work very well. Thanks for the heads up.
I use slick it's easy and free
yea wish i had read this thread prior to sending those 100 sms messeages at .15 cents each. Wait employee discount! oh **** not for sms. hahaha
gdit at&t!!
gonna check out one of these two you guys mentioned, that oz one does suck
and i have unimited data only.
I really wish I read this before paying for IM+. I like their service but have had a lot of problems lately when I flash roms constantly. Crap like always having to put in my resistration and then saying that my registration number is being used. I would understand if I stole the software but I paid good money for it.
I tried aglie and really like the GUI, but I'm not in the mood to spend that much money for another program.
I just downloaded palringo and from first impression really like it. The only thing I don't like is that it won't keep my always connected. Battery isn't an issue and neither is data.
I hear that. Im waiting and watching for something better.
BTW super rocks!
How about Fring?
freekquency said:
I hear that. Im waiting and watching for something better.
I've had great luck with fring... Use it and if you twitter it has a built in twitter interface that's outside of the normal IM integration, it's pretty slick.
Click to expand...
Click to collapse
ChumleyEX said:
I use slick it's easy and free
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Click to collapse
same here.. been using it since i first bought my tilt and no complaints to day
Whats happenin'
I am a owner of the new ATT tilt with windows moible 6.1, and new to this site....As I have been searching the web to make my phone browsing experience more optimized I came across this program which I am VERY interested in to say the least.....The problem is that once i install it and open it it works fine.....after I shut it down and re-opened nothing happens, no error message, no nothing....I have spent plenty of time going to thru various websites to try and find a fix for this problem but have saw no answers...I even went to the forum of the creators, http://www.sinbadsearch.com/forum/viewtopic.php?t=7 ,
but this thread was left unanswered....the last version i saw relased was 0.8.1 which i saw here,
http://sinbadsearch.com/~sinbad/sinbadsearch-0.8.1.cab
, but this still has not worked for me....has anyone seen a update for this program....I am really interested in having the functionality this application bring to my phone but I need your help......Also when I went to thier website to find this program download for my HTC model phone, the tilt wasnt listed, does this mean that it is not supported?
Please help me,
Respectfully,
dcogent1
Sinbad Search
this is crazy....i restarted my phone a couple of times and it seems to be working now...i will keep an eye on it and let anyone who is interested know how the app is working.....no need to reply....thx anyway!!! probably should have tried that in the first place!
I might have to send mine back, if I were to buy some apps and then get a different handset, can I still use them on the new device.
Kev
no they are tied to your gmail account. So if you send it back you can restore them on your new device without having to pay again..
I can verify this - I have apps that I bought for my G1, still in my downloads when I got my magic and again have been transferred to my Hero. Linking to your gmail account is a really fair way for software to work -
On Win Mo it was often tied to the IMEI so if it bust or you sold it you had to buy again or grovel for another code....
Dayzz
Thanks Both, that is good to know.
Coupled with a post I have read on here from someone who apparantly got a refund very simply on an app, it is making Android look really good.
Only issues left for me are.
1. Trying to forget how good the iPhone is (at the things it does)
2. Try to increase font sizes on Hero.
3. Try to solve the frequent "a network error has occured, please retry, or cancel and return to the previous screen"
4. Solve the seemingly poor wi-fi reception.
5. Try to forgot how none of those things are an issue on iPhone
Kev
kevwright said:
Thanks Both, that is good to know.
Coupled with a post I have read on here from someone who apparantly got a refund very simply on an app, it is making Android look really good.
Only issues left for me are.
1. Trying to forget how good the iPhone is (at the things it does)
2. Try to increase font sizes on Hero.
3. Try to solve the frequent "a network error has occured, please retry, or cancel and return to the previous screen"
4. Solve the seemingly poor wi-fi reception.
5. Try to forgot how none of those things are an issue on iPhone
Kev
Click to expand...
Click to collapse
Lot of things there that you have compared to the iPhone, what do you like better than the iPhone though?
<CrunchyNutclusters Mode>
Nahhh get a iPhone. The Hero's not for you. It's 'orrible. You won't Like it.
<CrunchyNutClusters Mode/>
Hehehe
Dayzzzz - Get set for going off to the Ed Festival...
It appears to be tied in my experience. I bought video safe and photo safe on the g1, and on upgrading to a g2, it am unable to install those apps. It appears that trying to reinstall is making an attempt to charge my bank card again.
I have emailed the supplier. I would see what they have to say.
You might get a checking credit card details message but I think this is just to check that its the same as the one that paid. I've never been charged again for the apps I've bought, including copilot .
Dayz
Anyone else use this navigation software ?
I used it on my Hero without any major problems. It took them an age to get a Froyo version sorted out. Put it on my Nexus One. Its now an excellent example of how to write totally non functional code! I am unable to download maps via the built in map downloader. A definite step backwards by ALK Technologies.
As for any kind of support, that's as useless as their software!
So, unless someone here call prove to me otherwise, stay well clear of this software. Take heed of the comments on the Market about it too.
Hmm works fine for me. You just need to turn on wifi before downloading maps through the app.
What exactly is the problem when you try?
My wifi is on permanently if i am at home or at the office. The maps never download. There is no indication they are downloading either, no progress bar at all. What phone are you running it on ? A Nexus One ?
Yeah a nexus one...
Once you pass all the setup screens and get into co-pilot (with no map), go menu get maps, or updates. Its one of those options. Then you'll see the progress bar.
For some reason or another the download is probably being interupted. Maybe you let your phone sleep and wifi turns off?
Ok will try it yet again. Thanks for the help.
CoPilot 8 .. utterly useless!!
Ok so today I tried to reinstall CoPilot 8 on my Nexus One.
This software is awful! Firstly I was unable to install the voice I wanted, just said File Error. Sorted that out by choosing a different voice. Then tried to download UK maps. Failed every time. Made sure Wifi did not go to sleep just to make sure.
Figured it was time to send emails of complaint to Head Office in the USA. Interestingly enough every single published contact email address for that company bounces... odd eh ? Have given up on CoPilot and doubt I will ever get my money back.
To every one else, think long and hard before you waste your money.
When you bought it through market you should have got a license/activation email from '[email protected]'
Send them an email and it'll automatically create a trouble ticket which they'll respond to.
I have lost count of the number of times I have "raised a ticket" with ALK. Interestingly the moment they reply (in any way, useful or not) they close the ticket. Pointless if the problem has not been resolved. They are very difficult to get in touch with (in a sensible way), perhaps this is deliberate? Given the very poor comments on the Market about this application I can understand their desire not to communicate with the many angry people who purchased this application and are unable to use it. I guess the next step is to send them a letter and if they still choose to do nothing I will pursue my refund through the UK small claims court system. Perhaps that will make them respond ? Its a shame because on my Hero the software worked reasonably well :-(
I've given up on that cr*p software
Works fine for me. My installation and setup process went very smooth.
Its great when it works properly. I had an issue with license keys after I had a N1 replaced and they sorted it out pretty quickly. If you reply to the email the ticket is re-opened.
Having said that i've seen many complaints on the net about them. If you bought it on a credit card just threaten to charge it back. That'll kick them into gear.
The pattern i've found is that anything 'easy' to fix they handle well, anything obscure or that might take some diagnosis or thought and they keep fobbing you off hoping you'll give up.
Luckily google market has a 24 hour refund period.. if you have problems in setup just hit the refund button. A bit late for you now tho i guess.
christiankk said:
I've given up on that cr*p software
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Click to collapse
I am sorry you are having problems but it is not bad software. I was one of the REALLY early users and had to jump through substantial hoops to get maps installed. Once everything was running correctly though it has proven reliable and I have not had a problem since not related to me upgrading to an unsupported ROM.
Navigation is nice if you are in a well covered area for data but copilot has advantages in spottier areas. I use both depending on my mood and neither is crap.
Are there 2010 maps out for Copilot yet? I've run the latest auto update but I'm still getting 2009 ones .
It told me to turn into a wall yesterday
Could not disagree with you more, I have had a few problems with downloads and activations (I am a frequent rom swapper), and each time theyre customer support was prompt and courteous. Performing account resets or offering advice about side loading maps downloaded using the copilot desktop software (which downloads MUCH faster FYI).
But the real kicker is go off cell grid some time (like camping which i do alot). Google maps will fail on you as it requires constant connection to reload a map if you leave the map screen at any time, Copilot stores maps on the SD card allowing me to find that odd rural route to the highway and re-enable Google maps with all my layers. Its a real life saver off the grid.
I never had any issues with moving to Co-Pilot on the Nexus One (had it installed previously on my Hero). The only gripe I have with the software is that it doesn't disable the onboard speaker when routing audio to bluetooth end up with a echo, raised a ticket.. who knows if it will be fixed.
I've been using a modified 800x600 version of MotoNav that actually works very very well. I think it was yanked out of *gasp* a motorola.
The reg uses one of those 876x600 or something resolutions which will run but will cut off the bottom.