Database Develop

AT&T Tilt locked in tri-colored screen! Help!

Yesterday I took my battery out of my phone to remove the dust from inside the phone. When i replaced the battery back into the phone, it booted up into the tri-color screen and has been there ever since. I haven't modified the phone since receiving it from AT&T at all. When i actually noticed the problem I tried to reset the phone through the hole on the bottom of the phone. At first, it booted up normally but was out of batteries since it had been running on a bright screen for a couple of hours. Thus it turned off immediately. I have tried to reset it again but it seems to do nothing. Since then when I put the battery back in and I turn the phone on it returns to the tri-colored screen and it says SERIAL in the bottom white area. When plugged into my computer it says USB in the white area. On the top of the tri colored screen, in the red area, it says:
KAIS1*0
SPL-1.56.0000
CPLD-8
I thought about downloading the newest ROM update from HTC but my phone wont sync with my computer, and the tutorial says it needs to in order to install properly. If anyone could help, please let me know!

Update!
I put the battery back into the phone and it booted up just fine....it was a little slow and worked normally for a couple of minutes. Soon it started to act up. When i plugged the phone into my computer it automatically started to freeze, when i unplugged it from the computer it would work just fine! I then turned my phone off again and now it is back to the tri-color screen again!

try hard-resetting the phone.
To do this, hold down the two soft keys at the front while pushing the stylus into the reset hole. Just make sure to back up any data you want, as it will delete it all (files, contacts, etc.)

Tried a Hard Reset
When I finished it, it just went back to that tri-colored screen. Now the phone will turn on every 10th time i try and work for a couple of minutes. When the screen turns off it wont turn back on when i push the power button. The green light still blinks though.

I have been having this exact same problem for a little while now, any help would be more than appreciated.
EDIT: Everything about the phone was AT&T stock ROM from Oct. '07.

i think it replacement time

hi all once again.i was using my kaiser yesterday then my phone went into tri screen.tried hard reset soft reset.phone reboots in tri screen.im using Duttys Official WM6.1 Rom 5.2.19716 UC.
ihave kais130 mfg /spl 1-0.0lipof /cpld-8 on screen.
if there is a solution to this i would appreciate help in resolving.thanks in advance

Another sad update!
Well as of this second my phone works okay...slower than usual....but in an hour or so the screen will turn off and the phone will stop working, i will take the battery out.....wait about 45 minutes and hope that it boots up normally. No one has any idea why this is happening to multiple people? I have had this phone for maybe 3-4 months. Is the failure rate that broad and fast on these phones???

WTF
This phone is ridiculous. Now if I keep the phone plugged into my computer so the screen wont time off, the phone works just as normal. The moment I unplug the phone from charging it decides to die on me after an hour or so!

this happened to me last nite.
spent hours and hours trying to fix.
ended up reflashing orig att rom..
everything is fine..
proceeded on to a cooked rom and all is well..
added some apps ..
so far -- awesome

Good News!
Magically my phone started syncing with my computer randomly. Thus it allowed me to flash the rom with the original ATT rom and so far my phone is back to normal working great!

tri screen sorted
i bought my kaiser off ebay..i couldnt sort tri screen.i had various roms on at various times .i had no warranty. on pay as you go.decided to take to local o2 shop.got it back today fully working for free.took them 8 days.

Hey, did you have any luck fixing this problem - I've been looking mad for a solution to my tri-screen problem, but no joy...
KAISI*0
SPL-1.93.0000
CPLD-8
appears on my screen.... I don't now how to fix this puppy and it's only a couple of months old...
I started plugging the charger in and soft reset and it would work until i could find a new OS for it, Rom or RUU I think, I am not sure if it works, but now I can't get it off Tri-Screen to run it..
Any help anyone please?

You better take a look here for a solution : http://forum.xda-developers.com/showthread.php?t=423486
jezzaflyboy said:
Hey, did you have any luck fixing this problem - I've been looking mad for a solution to my tri-screen problem, but no joy...
KAISI*0
SPL-1.93.0000
CPLD-8
appears on my screen.... I don't now how to fix this puppy and it's only a couple of months old...
I started plugging the charger in and soft reset and it would work until i could find a new OS for it, Rom or RUU I think, I am not sure if it works, but now I can't get it off Tri-Screen to run it..
Any help anyone please?
Click to expand...
Click to collapse

Diamond don´t turn on

Guys, i have a Diamond, but, yesterday the diamond turn off, and don´t turn on, i tried to do a soft and hard reset and nothing, i tried to enter in bootmode and nothing, when i put the battery the screen turn on, and the diamond vibre, but nothing else, what i can do??

rmorera84 said:
Guys, i have a Diamond, but, yesterday the diamond turn off, and don´t turn on, i tried to do a soft and hard reset and nothing, i tried to enter in bootmode and nothing, when i put the battery the screen turn on, and the diamond vibre, but nothing else, what i can do??
Click to expand...
Click to collapse
what did you do *before* your diamond stopped turning on?? unless you had a completely unpredicted system meltdown of your diamond for injecting it with super high voltage. it is rare for it to not power off unless you did something ... so please elaborate so we can assist better.

Ok, yesterday i use the phone like anothe normal day, in the night i turn off the phone, and in the morning, when i tried to turn on, i have this problem, for example, when a tried to do a soft, hard reset, the screen is in black, when a conect the phone to the usb the screen is black, is, i left the phone alone, in 3 minutes the black screen again, i don´t know why.

any LED activity when plugged into USB?

I think it is a major manufacture problem
I had the same problem, taking out the battery waiting a while and inserting it back, will solve the problem for some time but it will happen again.
Finally I sent it to the HTC support center.
I don't understand why HTC didn't recall.
If you'll search this forum you'll see the same problem in different stages, some times it's a blank screen but the phone will ring and some are just freeze.

Hi, I've had my Diamond for about a month soon and it started earlier this week by not wanting to come on at all. Been taking out the battery for a few days but eventually got fed up and did a hardware reset tonight. Not long after that it just suddenly turned itself off and I couldn't get it back on again. I thought I'd pack it back into the box it came in and send it back tomorrow and took out the sim card. After that it came to life again.
Happened to get a call after that and that call was suddenly disconnected without any reason.
So I am not very happy with this phone at the moment. Would appreciate any advice or if you know for sure it can't be sorted maybe I should send it back and ask for another one?

Blazeitup123 said:
any LED activity when plugged into USB?
Click to expand...
Click to collapse
Nothing, but one time the pc detect the phone, but later nothing.

No Led activity either on mine when it went dead.

When the Phone goes dead, try cooling the phone down as much as possible, and try starting it up again.....
There is a problem with the HTC Diamond in that it can cook itself (excessive heat), due to the auto over temp function crashing and not switching off the phone..... (That's what I have been told at least...)
I know over around 5 Diamonds so far that have had this issue, where the symptoms slowly get worse...
Have a look at this thread....
http://forum.xda-developers.com/showthread.php?p=2905775#post2905775
PLEASE P.M. me if you have any of the symptoms described in the thread...
I have been TRYING to get my Diamond fixed under warranty now for 2 months with little success... And I kinda need to know how wide spread this problem is to proceed any further.

could not turn on after blank screen ...
Hello,
I've had the same issue as rmorera, and after I hard reseted the phone all went o.k.. BUT after I reinstalled part of the small apps I use, the phone started to go off again. So, the problem seems to be in the software ...
I believe the cause might be the SRS WOW which I use. I installed the .cab, then the .reg file provided (ufortunatelly I don't remember from which thread I got the files ...). And shortly after, the phone stopped working. I uninstalled the software, and now it works! Could it be that the SRS WoW did this?

I tried to reinstall the SRS WoW and I found that if enabled for "Internal (Stereo)" instead of "Headphones" it gets my phone shut when the WM blanks the screen. If I select the "Headphones" options the issue seems to disappear.
Still, the SRS WoW damages the volume buttons action, but I think this issue is on another thread ...

All hardware buttons suddenly stopped working!

I hope someone can help me with this, i went to bed last night and all i did was use opera and check my emails. I then pressed the top standby button to turn the screen off and went to sleep.
This morning i woke up and found i could not turn the screen back on. The home hardware button was lit up and nothing else was happening. Tried every button on it but the phone wouldn't wake up.
All I've done to the phone is hardSPL and have been running the Extreme topaz rom for the past 2 weeks happily.
I reset the rom to stock and no joy. I then did a hard reset and now its acting even weirder! After turning on, the screen is flicking between the phone dialing screen and the quick list screen constantly by itself!
Does anyone have any ideas? Its less than 3 weeks old!

So I've reflashed to stock rom and used the HARD SPL relocker and the phone is now only semi-broken. The rest of the hardware buttons are now working, but the power button at the top of the device may as well be dead. It has completely stopped working. it won't wake the device or turn off the device
This is a major bummer because the phone automatically turns the screen off after a minute and the only way I can get it back is to remove and put the battery back in. Looks like real bad luck for me. Back to warranty for repairs
Shortest time ever for a device to fail on me. Grrr.

HTC Touch Diamond won't turn on

Hello, I know there are many posts about dead Diamonds but I think my situation is different. I went to sleep one night and left my HTC to charge from my PC's USB. It was charging correctly because I noticed the light around the center button. All good. When I woke up, the charging light was still present and I unplugged the phone from the USB and the light was still surrounding the center button. The screen wouldn't turn on so I had to remove the battery. After I removed the battery and place it again in my HTC, it didn't want to turn on... I have tried to recharge it but the light doesn't flash anymore.. Not on my 220 socket, not on USB... I have a ROM found on this forum and been using it for 8 months with no problem... I just found my HTC froze at the charging step and removed the battery. After that it just won't start... I have managed two times to power on the device by it's normal power button but when it gets to the home screen, it freezes and I have to remove the battery again. It's been 7 days now and I can't power on once... Do you have any idea what happened ?
Thank you

If it keeps freezing at the home screen you are going to have to do a hard
re-set to unlock it. My Diamond froze at the home screen once when it was
new. I did a hard reset and it was fine after that. You will lose your data.

jbh00jh said:
If it keeps freezing at the home screen you are going to have to do a hard
re-set to unlock it. My Diamond froze at the home screen once when it was
new. I did a hard reset and it was fine after that. You will lose your data.
Click to expand...
Click to collapse
Yes, the problem is that it won't turn on now... I can't do anything...

namo77
Hi
I have got more less same problem , when i try to turn it on ; show touch diamond in the middle of black screen and 3 line digit on the right bottom corner in red ( R , G and D ) , and that is it nothing else , when i tried to connect it PC it's not establishing conection as well so i am really stuck don't know what to do , please any help advise how to fix it .
thanks of any tip or advise thank you very much

am having the same problem

i've got the same issue here, i can't recharge my htc diamond, the charging light won't show up or it shows up twice and then nothing..i managed to start the device a couple of times but it's really strange beacuse the battery level is signe always at zero and then the device restarts itself ...
so, resuming:
i can't recharge the device
it freezes sometimes
how can i fix this problem?...

Diamond does not Power On

Hi i have a few issues on my diamond. I hope you guys could help..
1st issue: lately my diamond keeps on resetting by itself.
2nd issue: later I've learned that when I record my voice using the software within the ROM, I don't hear anything but when I record my voice using my htc headset/earphones there is a sound.
What I did was:
This day I've flashed a new rom (Energy Rom) into my Diamond. It works ok then I flashed the Radio (Radio_1.13.25.24). I was able to use my diamond for a few hours.
Now..
3rd issue: My diamond is not powering on..
What i did before this happened was...
I pressed and hold the power button for about a few seconds so the ShutXP would pop up and I could soft reset my diamond.Before I clicked the soft reset button, I was checking out all the functions of it. then i clicked, a little icon,which is the Setup Timer Action. Here's the setup:
Action: Turn Off Pocket PC
In: (i don't exactly have seen the time indicated)
As curious as i am, I Clicked the Set Action button. It did shut my diamond off. Then I tried turning it on, but all it was doing was vibrate and the screen was black. At first I was hearing the start up sound a few times but later it didn't hear it anymore. I plugged in the charger but there's no white light on the circle button which used to have a light on the borders of the circle button when plugged in the usb cable. I tried pressing the power button plus the Volume down so the bootloader would appear but it did not. What shall I do?

Are you sure that the screen working because the phone vibrate and play the startup sound so if think its the screen that have som serious problem !!

HELP
I also flashed a new rom (Energy Rom) into my Diamond before.
It cannot run window mobile6.5.........how can I do???
I cannot connect to PC .......

I recently also had a similiar problem, after attempting a flash of the Rom, the ROM update stopped halfway through and reported that it had lost connection to the device....
The whole phone would not vibrate/power on, nothing - no glowing ring around the middle button to indicate it charging at all.
I had to return to the repair centre and somehow they didn't notice that I had modified the firmware and replaced the whole phone for free citing a hardware issue ...
Doesnt sound good if you cannot hard reset the device