Can I Get a New G1 from tmo, bricked phone - G1 Q&A, Help & Troubleshooting

Any experiences from gettin a new g1 and sending in your bricked one or something?
I have a hard brick[it wont turn on]

i sent in my mytouch and it was a hard brick as well. I had no problems with it. You should be fine.

Tell em the 1.6 update broke your phone

Hell my phone was just old and I wanted a new one, i said that my trackball wasn't working and they replaced it no issues

thanks guys.. but what should I say? ...1.6 messed up my phone so now i can't turn it on>?

Just call Customer Care, and act like a noob. say that your phone came up with an update on your screen, and asked if you wanted to apply the update. tell them you said yes to apply the update, and then it powered off, and never came back on. tell them you waited about an hour, then tried to manually power it back on. they will probably have you pull the battery, and a few other tricks, but then they will most likely just send you a new one. good luck (btw i've done this a few times already)

sweeet. thank you i feel so naked without a phone. specfically android

sorry for double post so, i called tmobile and they said i have to send them my phone... and if i dont it;ll be 400 dollars to the account.. in otherwords will they see if it's bricked or not? or rooted etc

Related

I need to damage my phone help!

Yes you read right. I been owning a Cingular 8125 since probably May. Ever since I got it the about 2x a month my power button decides not to work, all my phone calls goes automatically to voicemail, and my cell phone will automatically shut off from time to time. I even upgrade the rom and still no luck. So I finally got fed up after I miss 2 job interviews that I call Cingular and ask for a replacement. So I finally got the new device today but turns out my phone decides to start working again. And if Cingular sees that there's no problem they are going to charge me $400. So what can I do to disable the power button and messed up my phone even more then it is?
Just send it back to them, and tell them it's sporatic and that you want it replaced due to it not being reliable.
Hope that will work.[/quote]
honestly i don't think they'll care...
I think the main thing they look for when they receive the phone back is water damage, or damage in general...
they will take it, no need to damage your phone further... i have been through the replacement process many many many times with the 2125 and some other phones..
They don't charge you if you're phone appears to be working properly. They charge you if your phone is damaged by circumstances not covered in the warranty. You're totally fine.
Oh ok thanks. I'm going to ship my old phone tommorow.

G1 Cant Load Bootloader - Blank Screen / Can get into Recovery

ok heres my problem. happened about 7+ days ago... well i took it off my computer charger and the screen was messed up when it was closed but when i opened it "Flipping keyboard out" the screen worked fine... so posted on here i had this issue... I at first thought it was a battary problem so i purchased 3700 MaH Tripple life battary... once i got it 2 days ago same problem yet worse.... so heres how it looks
~Turn On Phone
-No T-Mobile Screen Showing
-once Rom Loads it shows yet its Fuzzy like its missing pixels but cant be the problem because i never dropped it.
~Rom Loads
-Screen Still Fuzzy or Scribbly if that helps... can do some basic functions can mount it when I hibernate it and turn screen back on... but doesnt do much
From there tried going into BootLoader "Camera+Power"
Took out battery a few Times Placed it back in
bootloader will come up with backlight but thats it so its a black screen... cant make any Functions.
I can however get into Recovery Mode... yet it looks Fuzzy aswell...soo
what Im asking all of you guru's is... "is my phone bricked..."
Running SuperBad CM5 1.2.5 Test 4 currently not sure if i installed Danger SPL and I cant Check... i had the radio 2.23.02 etc... please reply dont wanna spend 150$ for a new g1... when there could possibly be hope
*Bumping* i had to bump my last like this aswell... Moving out of state in 7 days so Kinda wanna Fix this issue a little Faster Can anyone take a Look Into This
You're phone is not bricked. Sounds hardware, though, not software. You can either warranty if you still have one, or open it up and make sure all cables are securely connected. If both of these fail, you're in the market for a new G1.
ok so what kinda screw driver do i need lol.. i know sounds n00by i used a eyeglass one that seems to be no help... looks like a allen wrench..?
You're going to void the warranty by opening it. Recovering your phone back to stock and sending it in will most likely get you a replacement if you're still under warranty. If you want to disassemble it, you can try this video hxxp://youtube.com/watch?v=3PdhXx3g9nU just replace hxxp with http.
I've replaced my phone twice, and each time I get another they extended my warranty. I've had it since Nov 08 and my warranty is still good for that reason. You might wanna check if your warranty is still good before opening it.
It does sound hardware related but since you can get to recovery can you try a wipe and see if that will do any good.

[q] help please!

I bought this HD7 off of craigslist, i was checking it out and everything seemed fine, it was brand new.. no box or anything, just the phone..
until i go home and realize this phone is in demo mode!.
the phone is fully functional, except for the Windows live E-Mail. And the screen doesnt stay off, it turns on after a couple of minutes and goes to a demo screen showing off the phone.
Wtf! can someone help?.
this douche sold me a stolen demo phone, i called him and he said its bc the phone isnt released yet, and once it is, it should be fine.
Plug it into your Zune software and see if you can run updates on it or do a hard reset
Moved to general.
I tryed, it says there's no updates available. And there's a email stuck in the phone, [email protected]..
How do you hard reset?.
Hold both vol up and vol down and press the power button hard resets.
It lets me reset it, but it boots back up with dome fake contacts, emails, messages , and does the same thing.
It sounds like the software on the phone is purely for Demo.
What you would need to do is flash it with software that comes with a Normal HD7 and for now, I don't think that's possible.
Thats why I am very skeptical of deals on craigslist.
Why else would they have no box, charger or anything else a week after release?
Theft, demo unit, and/or scam...
How do i flash roms onto this phone?, sorry im new to windows, i came from a captivate..
Yeah craigslist sucks eggs, bunch of junkies on there lol. It just caught my eye, and i wanted it.
can you upload your tmoUS rom for me and explain how to flash it?!
i'd appreciate it alot..
THANKS!
I bought mine on ebay and I got a demo rom too. IM PISSED. I found a rom for tmobile specific but there are no instructions on how to flash these things. If they came with demo roms is it still the real deal?
Blueightytwo said:
I bought mine on ebay and I got a demo rom too. IM PISSED. I found a rom for tmobile specific but there are no instructions on how to flash these things. If they came with demo roms is it still the real deal?
Click to expand...
Click to collapse
Guys, RETURN your phone, demand your money back. Otherwise, you're out of luck. You got scammed.
There's no way to flash ROM's on these phones. Maybe in a month or two there *might* be a way to flash them, but WP7 may also never be flashable.
To flash a HD7 you need to stick it into boot loader mode ( turn the phone off, hold down the vol down button and at the same time turn it on.) Then connect it to the pc make sure you have the Zune software installed and windows should find the correct driver.
Try and flash the network rom I think the US is tmobile and the UK one is O2 you could try the HTC rom you may be lucky.
Yeah, go to the HD 7 rom development thread and there are original carrier roms. I believe those are the ONLY thing that will flash to your phone. I swear I read someone with the same problem (demo software) and that's how they fixed it. Good luck.

[Q] Do you think random shutdowns can be fixed

I am going to att store to ask them to fix my phone. It shuts down with any rom i used. I am back with stock now(unrooted) to be qualified for warranty. I master cleared it and flash back to stock two days ago, after around 28 hours, it shut down again. I cant live with my phone like this any more. I was later for class twice because of this phone died at mid night and didnt woke up until I turned it on.
DO YOU THINK ATT CAN FIX IT OR CAN I GET A REPLACEMENT. I LIKE THIS PHONE WHEN IT IS FULLY FUNCTIONED.
btw, MY GPS WORKS AFTER A MASTER CLEAR.
Thank you guys
pobinghun said:
I am going to att store to ask them to fix my phone. It shuts down with any rom i used. I am back with stock now(unrooted) to be qualified for warranty. I master cleared it and flash back to stock two days ago, after around 28 hours, it shut down again. I cant live with my phone like this any more. I was later for class twice because of this phone died at mid night and didnt woke up until I turned it on.
DO YOU THINK ATT CAN FIX IT OR CAN I GET A REPLACEMENT. I LIKE THIS PHONE WHEN IT IS FULLY FUNCTIONED.
btw, MY GPS WORKS AFTER A MASTER CLEAR.
Thank you guys
Click to expand...
Click to collapse
Question asked many times before. Please do a search before posting questions like this.
Anyways, here's ur answer.
1. Are u still in warranty? Since Captivate was released less than a year ago, chances are that u r.
2. Restore stock
3. Format internal SD
4. Take to AT&T service center (store, if u r within 30 days) and tell them it shuts down randomly
They will replace ur piece based on how the piece is and after verifying if u r a legitimate customer and that the piece has been bought from them, n not from some person/site offline (by verifying IMEI).
diablo009 said:
Question asked many times before. Please do a search before posting questions like this.
Anyways, here's ur answer.
1. Are u still in warranty? Since Captivate was released less than a year ago, chances are that u r.
2. Restore stock
3. Format internal SD
4. Take to AT&T service center (store, if u r within 30 days) and tell them it shuts down randomly
They will replace ur piece based on how the piece is and after verifying if u r a legitimate customer and that the piece has been bought from them, n not from some person/site offline (by verifying IMEI).
Click to expand...
Click to collapse
I got a replacement today.
I went to att store and they sent to att device support center and this phone apparently is a frequent visitor of device support center, so they replaced it without hesitation.
all those methods you listed are biascs I tried already. But thanks anyway.
I was just trying keep my old one since its gps happened to be working after 4 months of strike. And the new piece i got also has a working gps, so I am good now.
One a little thing worth mentioning here. When i told the rep at att store this phone shuts down, she asked me if i am happy with this phone. Of course I am not, but besides the gps and shutdown I really like the rest of this phone, so I said yes eventually. Do you think it might be possible if I said no and they will try to give me a phone like htc inspire 4g to just make their customer happy?

QHSUSB_DLOAD, Dead Phone, Stock OS

My GFs HTC One, for the second time now (two different phones), has gone dead out of nowhere.
The first time she plugged it in and went to bed. All was well with it when it was plugged in. Woke up and nothing worked. No charging lights, nothing. Sent it in for warranty repair and T-Mobile/HTC said that the LCD screen was broke and that it was due to user damage (basically trying to say the phone was dropped, which it wasn't). They sent out a new phone, we sent back the broken one. A week later they charged our bill for the repairs and I had to call in 3 times in order to get them to finally waive those charges.
Now, a few months later, this new phone does the same thing. In the middle of using it, while it had plenty of battery, the screen went black. Same exact thing, would not power back on. Now we are in the process of waiting for the next phone to be shipped so we can ship this one back. And I'm fairly certain that they're going to try and use the same excuse again.
The only response that we get from the phone is when it is plugged into a computer and it asks to install the QHSUSB_DLOAD driver (which does nothing upon trying to install). After searching these forums, and Google, I noticed that everyone with this exact problem was trying to install a custom ROM. That is not the case with us. The OS on the phone's were never altered. The phone's were never unlocked. Nothing like that at all.
I don't really have a question that I'm asking here. From what I've read, it looks like the phone is basically bricked and there's nothing that can fix it. I just wanted to make this post so others know that this can happen to non-rooted phones too.
I'll follow up here once T-Moble/HTC give me the outcome of this second phone.
Exact same problem here.
Edge611 said:
Exact same problem here.
Click to expand...
Click to collapse
QHSUSB_DLOAD = hard brick, needs motherboard to be replaced
Had same thing with HTC Sensation. Need to replase the main memory chip where OS stored.
Time for a new girlfriend, not a new phone.

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