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I have done a reasonable amount of searching on this and have not found anything specific to my problem so figured I should post a question.
I have an issue with my Dimaond when it gets hot generally either using Wifi or Phone Data connection that the screen goes out. Basically everything goes to the left side of the phone so if you hit the Task Icon in the top right corner you get the Start Menu. Phone is basically useless at this point and you have to wait for it to cool down. Has happened since day one and is generally worse when using it when charging. I was watching Utube on it the other night 5min video while on AC charge and it went out. I am running Dutty 2.5 Rom and 25.07 radio have tryed 25.08 and 25.05 no difference was happening when the phone had orginal HTC ROM as well. Also will happen on a long call if the screen is on.
Basically feel issue is hardware related and maybe faulty screen still under warrenty so wanted to know peoples opinion on weather I should send back. Problem is will take a couple of weeks and I don't really wnat to wait that long if I can help it. Also assume it would be best to flash standard ROM back, should I do anything with HARDSPL eg should this be changed back as well if I send it back.
And before anyone says it I have tryed searching this topic and have found lots about HOT dimaonds but nothing related to screen going out at the same time :-(
Thanks
I had this issue in my JasJam (Hermes) whre the screen would simply go white after a while of use and I would have to leave it for a while for it to work again.
Unfortunately it sa hardware issue and you should claim a warranty repair on it
I can't see how this could be a software problem so I figured it must be the screen eg hardware related. Would be nice to know if anyone has had the same issue with a dimaond... Seems we may be spending some time apart, just hope it doesn't take long to fix..
I've had the same issue
http://forum.xda-developers.com/showthread.php?t=428976
My first device had been replaced recently (i.e. today) by my network provider (o2) and the new device seems to work without any problems now even if it's "hot".
(i.e. default screen adjustment + creating heat by activating the phone, wlan, bt + recharging it)
I sent an email to HTC regarding the fault and they said it would have to go back for a warrenty repair. I brought it through a resellar so has to go back to HK from NZ so will be away three weeks uurggghhh... Just seems odd I don't have any physical damage on the screen but hte problem has been around since day one as I remember having the problem the first day I got it. Juyst seems to be getting worse and is easily reproduced by usiung utube over wifi gets hot and it is all over. Just wondering if I should put an offical ROM from HTC back on the device before I send it back as I currenty am running Dutty ROM, what do you think....
i put the original rom back on and they still found out the the rom had been flashed, and would not repair on warranty
yep, i also asked about this problem
http://forum.xda-developers.com/showthread.php?t=438733
there are some youtube video's of how the phone behaves
my phone seems to do it less frequently since stopping using panosha's rom
im using alpha zero 7 at the moment..
i've also noticed that it isnt necessarily a heat issue, my phone does it completely at random
yesterday i found though, that when the phone did the alignment issue, i gave it a good shake.. and hey.. its all aligned again?!
maybe it was just a fluke, it hasnt freaked out since..
holding thumbs
Hey,
I also have the same screen problem, but my Alignment goes to right.
If I press on the left side, a press on the right side is recognized.
Good to know that Im not the only one with this problem.
greets doena
I got my phone back a week ago replaced the screen has been away for over two months, complete disaster, anyway all sorted now and I have not had the problem since....
I had this exact same issue (out of the box).
It was a hardware fault and I exchanged it for another one.
Haven't had any problems since.
Minus-1 said:
I had this exact same issue (out of the box).
It was a hardware fault and I exchanged it for another one.
Haven't had any problems since.
Click to expand...
Click to collapse
Hardware's fault ? Most likely not. I will give u an example of why I think it was software related. My device ran hot as well but I simply switched roms and now it's the complete opposite. Your most recent device most likely come with a different Rom in the phone.
PLLEASE WOULD SOMEONE HELP ME....
its been a few days ago that my screen was acting a lil weird...
First i would press on the left side of the screen but it would react on the right...
Example i would press on the start menu and it would open the sorta task manager....another example i was press on phone (left softkey) and it would go into program (right key)
and now i thought it was the rom so i got a new rom and now i cant get pass the align screen, and i have tried with 4 different roms now and still the same problem...
PLEASE HELP I LOVE THE DIAMOND I CANT AFFORD TO LOOSE IT
Thank YOU!!!
Try making smal circles arround the +
does anybody know how to get around this problem?
Download and use this remote alignment bypass utility , connect usb ....
link :- http://www.codefactory.es/descargas/family_1/product_3/MSP_RemoteAlignment.zip
alireza_simkesh said:
does anybody know how to get around this problem?
Click to expand...
Click to collapse
It's not software's problem, it's more hardware problem, exactlier touch screen problem, for this kind problem we can't do anything, just to send phone to repairing service, and to hope , problem will'not repeat, but from my expirience, just after 10-15 days of using, touch screen start to not responding, i scarried all htc diamonds after some period, became same, and i think this is generally problem of htc diamond 1st generation, maybe for htc diamond 2 , htc company solved this "strange" and big problem, cause this situation means, give money for nothing and problems!
Giving 2 years warranty is ****, if phone will start 3rd year of using with same problem, maybe is better to give 5 years of warrant , cause this problem
I don't know if you've fixed this but i had this very problem and it turned out if you wiped the screen over once then it would be okay.. strange i know but theres quick fix that worked for me.
I had the same problem, I send it to service and tey changed the display
I've same problem, the screen only works well when phone is cold, after warms up it shows the same sintoms
Got the same problem here - when the phone is cold its 99% ok, when it gets warm (or even hot due CPU heavy to flash websites), it starts with this touch screen "dance" (and empties the battery in maybe 2 hours by not going into sleep mode).
But I found out that somehow giving the lower screen border a "massage" does help. I guess there is some screen to board connection behind, which does not get 100% contact when the device is warm/hot.
last tuesday diamond came back from service with new screen....today the same problem
mhoesch said:
Got the same problem here - when the phone is cold its 99% ok, when it gets warm (or even hot due CPU heavy to flash websites), it starts with this touch screen "dance" (and empties the battery in maybe 2 hours by not going into sleep mode).
But I found out that somehow giving the lower screen border a "massage" does help. I guess there is some screen to board connection behind, which does not get 100% contact when the device is warm/hot.
Click to expand...
Click to collapse
Well i tried to make some pressure but same problem. I can disassemble the phone and see if something is not in place, and also use some contact spray to improve connection. Did someone try something like that?
i had the same problem as you due to water damage from using it after a shower. sent it off for warranty and they sent me a refurbished one. sending it off again because it had bad whites and a dodgy centre button.
to bypass the screen alignment screen create a file called "welcome.not" and put it in the root directory of the phone. not in the internal storage, you must put it in the device storage.
i had the same problem as you due to water damage from using it after a shower. sent it off for warranty and they sent me a refurbished one. sending it off again because it had bad whites and a dodgy centre button.
to bypass the screen alignment screen create a file called "welcome.not" and put it in the root directory of the phone. not in the internal storage, you must put it in the device storage.
Hi,
I seem to have developed a bit of a problem with HTC Diamond screen alignment...
I align the screen fine, it works for hours, days, minutes so various times of use.
I then use messaging, internet, Space Trader (my fave game) and all of a sudden, the stylus taps start to move off target. If I try to scroll up using the scroll bars, I end up highlighting text or tapping the wrong buttons.
I realign again and its fine...
Stock ROM at 1.93 recently upgraded from 1.37 as I thought the ROM update might fix but no...
Any ideas?
Rich
many have faced the problem but solution as of yet.
some say the prob is with the digitizer n needs to be replaced while if its a software prob then i guess the rom has missed biotouch.exe file i guess..
problem is with display, for some strange reason it start not responding, i have to change display in repair centre, for same reason...
Try first with mtty tool to format rom, and upgrade to 2.03 version stock rom, and see wha will happen, if continue, better send phone in repair centre, if it's in warranty...
Sometimes problem is with hardware like my with display, sometimes is problem software... It's randomly...
Hi,
I'm fairly new to the world of windows mobile and PDAs'. This website was recommended to me by a friend who has been using these types of phones a lot longer than I have.
Anyway, after buying my first windows mobile, HTC TyTn II, I used this mobile for a couple of months with its original ROM, and after a long conversation with my friend decided to flash the ROM.
It took me awhile to find a ROM I liked, eventually I did, but thats when the problems began to occur.
It is my belief that my soft reset button on the phone is either broken or possibly jammed and thus causing the phone to randomly reset (sometimes continuously sometimes at random points during the day), because of the countless times the soft reset buttin has been used, and i was just wondering whether there was a way to change the registry on my phone, or something similar, to disable my soft reset button.
I have searched the forum and read several long threads about other peoples problems with their phones soft resetting, and none of their problems sound anything like mine, their problems usually involve the phone not starting at all or getting past the OS loading screen, and my phone will do that eventually, it just soft resets at random.
Anyway, thanks anyone in advance for any help you can provide in this area.
Hixxy1991
What do you mean by soft reset button? Hole by the mini usb on downside of the device or power button on the right side, `cause Kaiser doesn`t have another button for something like that. Anyway, you can try to apply power on off function to another button (I`m not sure about that, search around forum for that), or try something with PsShutXp or XDA Shutdown (they both are free). And, of course, good luck!
The soft reset button is a switch... it's either in the on or off position. If your kaiser is randomly resetting it could be a software, battery or loose connection inside the phone issue. Could also be a bad flash or a dodgy rom. Read the stickies thoroughly and flash back to your original rom. If the reset problem still occurs then check the battery connections, etc. Poke a cocktail stick in the reset area (with battery removed), wiggle it around and see if any dirt/grime comes out.
Last resort is to open up the case using the manufacturers service manual, because getting to the reset area is a right fiddle, and not recommended if you haven't explored the guts and know your way around all the parts pretty well.
It's correct: the random reset may be due to a faulty rom/flashing problem and to a wrong battery contact...
It may be due to unstable software or to thousands of causes...
But what Hixxy1991 is saying may be a cause too...
The reset button is exactly a "button" i.e. a "monostable" switch similar to keyboard keys: it has a active "closed" position (when pressed) and a rest "open" position when unpressed.
Inside the button there is a little spring mechanism that holds the button in the rest position so that it gets closed only when you press it.
Due to the very little size of the button and to the unfrequent usage it was expected for, the spring isn't very strong so the Hixxy1991's supposition it isn't so unlikely...
Due to "phisical" cause, you can try to leave the phone over a soft cloth for a while, so it's away from vibrations, and look if it resets.
If yes, you can guess the problem isn't due to the reset button.
Even, you can check if shaking the phone drives it to reset...
I suppose there isn't any way to disable the reset button via software, as I can guess it's an hardware trap...
I'll check around if I'm wrong...
Stay tuned and, please, conduct both checks I suggested and let me know...
See You, Pino
sometimes this problem is due to a problem in the main board :s , and you won't be sure if this is the problem or not except when you try the solution posted above, one of my friends had this problem and it turned out to be what i told you, hope that flashing the rom would solve the problem getting you away from any hardware matters
thank you all
Thank you all for your advice, I have taken everything that you suggested onboard, however after trying both of ppelleg2003's checks to see if it is the hardware, and it was at this point that my mother, bless her mind so full of wisdom, decided to tell me to stop pissing around and just get in contact with HTC.
I then did exactly as I was told, sent them an email and they have asked me for the devices serial number so that they can see if the device is still under warranty, although i think its all academic now because someone sat on the device the other day and added a huge crack in the screen to my problems, so the device will have to be sent back to HTC for repair.
Once again, thank you all for your help
Hixxy1991
Sorry to hear about the damage... and it will surely not under warranty :-(
I wish You best luck in future
See You
Sorry to hear about the damage... and it will surely not under warranty :-(
I wish You best luck in future
See You
Hi Guys
I've been having some serious problems with the screen on my X1, most of the time now the screen doesn't respond to me tapping it, alignment is a waste of time.I'm wondering is there something I can do to fix it or will it simply be a matter of returning it. I'm in my last few months of a 18month contract and based on my recent experiences I doubt I will be getting another x1 (or even x2)
Thanks
Simon.
Exactly whats happened to mine! Its my 3rd X1 now and O2 cant (wont) fix it. Its a terrible phone. I cant use it now and you know what, I dont care, I would rather have a Nokia 6310.
Ive had every problem going and Im careful with my phones. First one the screen died when opening, second one no one can hear me and now this. I have also had the usual cracks issue on all 3 phones. Even when the phone works the reception terrible and it hangs all the time. Never a sony Xanything again.
Alignment problems and touch screen problem
I just updated my X1 last week ( 02/17/2010, my phone it's 1 year old with no problem at all, before this ) and everything was OK. Then on sunday the screen wasn't aligned, and I started to aligned almost every hour. Then I realized that after sliding the keyboard, the touch screen was death (not black, but doesn't work the touch function) for about 40 seconds, and after that it works again ( opened and Landscape). I also need to align the screen very often.
Before this happend, I never aligned the screen, only when I updated the X1. Also, on last friday ( before the screen problem ) I installed the Youtube aplication for the X1, and gave me problems because it doesn't have a Landscape screen, and the X1 crashed when I slide it, then I had to reboot it.
After this problem I started to have problems with my X1 ( alignments and death touch screen with keyboard opened )
Does some body have an idea to solve the problem?
Im sure this has to do with software or advanced settings like HKEY config.
Thanks in advance.
i have the same problem
but now, the problem is horrible
the alignement doesn t accept
when i touch the down list (call, contact etc...) the xperia open the Start bar
arggg
Noelch said:
i have the same problem
but now, the problem is horrible
the alignement doesn t accept
when i touch the down list (call, contact etc...) the xperia open the Start bar
arggg
Click to expand...
Click to collapse
me 2
and it returns to normal after a while
what could cause this problem
i flashed many roms, with same result
It's not something either of you installed, but your hardware - either your digitizers are on the way out or your flex.
its hardware
yes, i can say its hardware. I have repaired many of them now.
Most of the time when its black/no touch screen response its the flex cable.
somehow the cable damages very easy when opening/closing it.
its hardware
yes, i can say its hardware. I have repaired many of them now.
Most of the time when its black/no touch screen response its the flex cable.
somehow the cable damages very easy when opening/closing it.
Have try this?
1. Use a registry editor
2. Navigate to or search for:
HKLM/Drivers/TouchPanel/PressureThreshold
and
HKLM/Software/OEM/TFLOSettings/FingerPressure
(eg search on "pressure" and you'll find both)
3. Edit the values to any VERY VERY high value such as 999999999 (nine 9s)
*** CAUTION: do NOT change either of these fields to anything less than about 2000
because if you go low enough you will make your touchscreen unresponsive,
at which point it's tricky to change it back (learned the hard way)
Do I welcome aboard?
I have the same problem now and before I read this thread, I formatted my X1 cos I thought that problem was caused by software. Now I am sure it's about hardware. Have to open it soon
are you sure it's an hardware issue?
for me it started today after hard reset...too bad!
Well screen problems in Xperia are mostly caused due to the loose flex cable. Mine had the same problem. At times the screen would work and sometime the screen would not appear. But if you want to open your X1 and have a go at it yourself then do so.
I managed to fix my flex cable without causing any damage *phew*
If you have nothing to loose then give it a try and see if you get lucky.