Randomly deletes sms/call log - Nexus One Q&A, Help & Troubleshooting

I've searched for it but couldn't find any info on it. But yesterday my phone randomly deleted all of my text messages (and no, I don't have the stock messaging app set to delete my messages). Then later that night, about 12-14 hours later, my call log was deleted. Has anyone else had this problem, or maybe know why it's happening?

ya same question. is anyone else aware of this problem and why it is happening?

snofrandy said:
ya same question. is anyone else aware of this problem and why it is happening?
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I am experiencing the same problem with my call log. SMS messages are not deleted, only call log.
This error is very strange. Maybe we could list all our installed applications in case there is a common application installed that causes this problem

Related

removing the original sms app?

Hi,
any help on removing the sms app on the g1? Downloaded Handcent and have no need for the original now. I am aware that i can make original not display any notifications but is there anyway to remove it entirely?
Had a search on the forum and couldn't find anything but if this has been asked and answered before could someone point me in the right direction?
Thanks
there is a vid on youtube that i saw(forgot name =/) that this guy was doing just that.
http://www.youtube.com/watch?v=Kygv-yWJ7R0
Thanks very much
Great help
No Problem
i did this a while ago and my phone eventually started having problems with FC and messages not being recieved...
asb123 said:
i did this a while ago and my phone eventually started having problems with FC and messages not being recieved...
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i dont think thats related to removing the default sms app
Do NOT remove the reg. messaging app. All the other "replacements" merely read things from the default app, and do not actually receive the messages themselves

[Q] Messages Glitch

I have recently flashed DDJG4 and its by far the smoothest eclair for me but I have noticed that some of my contacts have a bug in messaging. Only their number shows up opposed to their name. This is annoying as I dont know who the message is from unless i open the contact details.
Contact details is fine, no problem. Just the messaging app.
Anyone else notice this? any fix ideas?
thanks
don't have enough messages from different people to confirm (only 4 so far). however, on a related note, do you see a long delay between unlocking the screen using the puzzle piece and the corresponding message opening in the messaging app?
Not checked. I use pattern lock. Ill have a go and see.
Sent from my GT-I9000 using XDA App
vega5aw said:
I have recently flashed DDJG4 and its by far the smoothest eclair for me but I have noticed that some of my contacts have a bug in messaging. Only their number shows up opposed to their name. This is annoying as I dont know who the message is from unless i open the contact details.
Contact details is fine, no problem. Just the messaging app.
Anyone else notice this? any fix ideas?
thanks
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Sorry to say, but its just you.
I have over 41 conversations and all the names display correctly.
I noticed lagging on the lock screen to messaging in ddjf3
In ddjg4 there is no more lag anywhere.
I put the ext2 1gb lagfix just for the heck of it and the phone is now faster than me.
Reflash and see whats wrong.
Use the Backup apps from ritesh sahu.
I use them to backup my data before flashing.
I have the same problem too when I imported/restored about 150 old messages. Did you manage somehow to get rid of the problem? On my phone it's only some contacts where only the number is shown and not connected to a contact. This problem started for me when changing to the jm firmware line. For the jf and jg firmwares this problem does not appear.
Strangely, handcent sms has no problem with the sms/contacts. Therefore, this has to be a bug in the samsung sms application, not in our data.

[Q] Problem with handcent

I have a weird problem with handcent, when I get a text a pop up shows and I can
use that to reply, but it won't show in my conversations thread. I checked around and saw a solution to check my blacklist box in settings but that still hasn't solved my problem. I tried downloading Chompsms and I won't even get texts there either.
Anyone else experiencing this problem?

Multiple SMS threads?

So I haven't used an android phone since the HTC Hero and I'm not sure what is causing this. It doesn't do it to everyone so far and it doesn't seem to follow any pattern but here's what happens.
This afternoon I started a new text thread with my daughter and sent her 2 SMS messages using the messenger app. She responded a couple of hours later however her response came in an entirely newly created SMS thread within messenger. And she also mentioned she only received 1 of the 2 messages I sent.
This continues to happen randomly with different people. Both starting of a new thread when they reply and having not received all of my messages from the new SMS thread I had created to contact them.
I've only had this phone for a couple of days so I'm really trying to get used to it and stick with android again.
Thanks in advance!
Alright, we are going to have to take this step by step and just use the process of elimination for this.
When you are in your contacts, are there multiple contacts for your daughter? Example, Jainy and Jainy?
If there are multiple ones, one could contain only her email or with another app's contact system (example, Skype), and another instance of her contact could contain her number. So if you sent a SMS with to the wrong one, it could have never been sent.
While you are doing that, check the other contacts that it happens with.
I did check that, that's the first thing I thought it could be and there are no duplicates at all for her, or anyone else that I can see. Within her contact info particularly, it's just her phone number and no other data.
JynxRD said:
I did check that, that's the first thing I thought it could be and there are no duplicates at all for her, or anyone else that I can see. Within her contact info particularly, it's just her phone number and no other data.
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Have you tried another SMS app? Like Textra SMS or similar? Maybe the problem could lie within the app itself because I remember on the Zenfone 2, sometimes messages wouldn't send with one messenger but would be perfectly fine with another.
I haven't yet. And while I can certainly try it, I wouldn't want to use that as a fix you know what I mean? I haven't seen anyone complaining of it with this phone although a Google search reveals similar questions among a barrage of android phones but no solutions that I've seen that would apply to me.
JynxRD said:
I haven't yet. And while I can certainly try it, I wouldn't want to use that as a fix you know what I mean? I haven't seen anyone complaining of it with this phone although a Google search reveals similar questions among a barrage of android phones but no solutions that I've seen that would apply to me.
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Sorry, late reply. Didn't see this thread get updated. Use the reply button under my post to quote it so that I'll get a notification when you reply.
Yeah, I see what you mean, you could even try clearing the data and cache of the messaging app too and see that fixes it as well. But when that was an issue, I never found a solution either other than it seems to happen randomly on some phones without the user doing much.
Only solution that fixes it was other SMS messengers, but then that is also a thing to figure out as to what is causing the problem. All messaging apps read from one file that has all the messages so it might be a problem in how it is being handled by the app. I know that sometimes when I restore my SMS messages to a new phone, I have to uninstall and reinstall the messaging app because it is not displaying the messages under the correct thread.
Any reason you don't want to use a different app? Textra, chomp, and Google messenger will all do basically the same thing, slightly different colors and settings, but if one works and the other doesn't, you have a solution. I bounce between those apps on different devices without a problem.

Can't make calls, phone app crashes

Already tried clearing cache and force stopping. Every time I try to open the app, it just closes right away. Any thoughts on the issue?
GiSS88 said:
Already tried clearing cache and force stopping. Every time I try to open the app, it just closes right away. Any thoughts on the issue?
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Try going to Settings /apps press the settings icon and check to see if you have the phone app set as default
apascual89 said:
Try going to Settings /apps press the settings icon and check to see if you have the phone app set as default
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It was. Weird thing happened, I apparently had a voicemail--once I listened to and deleted that, the app started opening again. Really strange.
Is it stock? If you flashed something, like a ROM or an app, it is probably that and you need to (clean?) re-flash the ROM. Happened to me before on another phone when I flashed, and a re-flash fixed it. NVM, seems you have it working now.
GiSS88 said:
It was. Weird thing happened, I apparently had a voicemail--once I listened to and deleted that, the app started opening again. Really strange.
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I had the same issue seems like the phone app can't handle voicemail. I turned off visual voicemail to see if I can isolate the issue. Let's see what happens. BTW does anyone know if the source code of phone app is opensource or not?
EDIT: I think I know what the issue is, the voicemail I received was from a private number (VOIP). Looks like visual voicemail was unable to determine the caller number and died (I did not look into the logs but I am fairly certain about it).
installing tmobile visual voicemail and deleting my voicemails fixed my issue. hope this helps someone.
bond_ said:
I had the same issue seems like the phone app can't handle voicemail. I turned off visual voicemail to see if I can isolate the issue. Let's see what happens. BTW does anyone know if the source code of phone app is opensource or not?
EDIT: I think I know what the issue is, the voicemail I received was from a private number (VOIP). Looks like visual voicemail was unable to determine the caller number and died (I did not look into the logs but I am fairly certain about it).
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nathanielwilliam said:
installing tmobile visual voicemail and deleting my voicemails fixed my issue. hope this helps someone.
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Thanks I did a similar thing. I dialed my Voicemail from Truecaller and deleted them. So from what I have tested the default dialer app was not able to handle visual voicemail from Private/Unknown number. Looks like someone overlooked a null pointer error.
null/segv kind crash
bond_ said:
Thanks I did a similar thing. I dialed my Voicemail from Truecaller and deleted them. So from what I have tested the default dialer app was not able to handle visual voicemail from Private/Unknown number. Looks like someone overlooked a null pointer error.
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I had the same issue. It turns out that I had a voicemail that was not deleted from an "unknown" number (t-mobile usa). The phone app was not able to handle it and crashed. I am assuming the phone number field was empty and whatever data that was there in its place from next field simply corrupted its memory or caused it to segv. I think this is just a bug in their phone app. In order to replicate the issue, just have someone block and send the voicemail to them and try opening the app, it crashes without any incident. Is there a way to see any exception thrown? or is that not on the consumer build?
ykandel1 said:
I had the same issue. It turns out that I had a voicemail that was not deleted from an "unknown" number (t-mobile usa). The phone app was not able to handle it and crashed. I am assuming the phone number field was empty and whatever data that was there in its place from next field simply corrupted its memory or caused it to segv. I think this is just a bug in their phone app. In order to replicate the issue, just have someone block and send the voicemail to them and try opening the app, it crashes without any incident. Is there a way to see any exception thrown? or is that not on the consumer build?
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You can use the user feedback app installed on the latest stock rom
Open it and recreate your crash and submit report to oneplus
If possible they will rectify in the next update

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