Related
Unemployed, in the middle of a job search, and my Tilt succumbs to the RLoD. Yay!
Looks like the only solution is to obtain a replacement phone from AT&T. As a flash-aholic (thanks, Dutty ), I'm really wondering about their replacement policy, as some have mentioned that they'll bill your account for the replacement phone in some cases. (I obviously refuse to pay for a replacement phone when mine is dead after only three months... much less pay full price for a refurb!)
It's been determined that this problem is NOT isolated to reflashed phones; since stock ROMs succumb to it as well, my flashing has nothing to do with the problem. Obviously, I can't flash back to the original ROM because the phone is a brick. However, because it's a brick, they won't know I've flashed a custom ROM until they repair it somehow.
So is the charge billed to my account only as long as it takes for me to return the broken phone? Is it only billed if I fail to return the broken phone? Will it show up down the road when they realize I loaded a custom ROM? (Again - unemployed, so can't afford to pay for another phone anyway.)
Finally, and most importantly - has anyone with the RLoD (or any other phone issue) returned a custom ROM-loaded phone to AT&T? If so, what was your experience?
Thanks so much - using my old Sony Ericsson Z500a for the past week has been ridiculous, and I really want to know if I can make the call to AT&T or not...
ok, well first of all pay attention to the warnings... 3 months old or not when you flashed the different spl, or cooked rom you voided the warranty.. yes the phone could be defective, but any manufacturer can refuse repairs or charge you for the repairs since it was flashed with a non htc/att rom..
As far as the return process... its an advanced type rma in 99% of the cases meaning they will ship you a refurbed unit with the materials needed to ship yours back... if they dont recieve your defective phone within so many days they will charge your account for the replacement(this is to prevent fraud, obviously). I have also heard in some rare cases where people were charged for the replacement after the repair facility notified of an unapproved rom/bootloader on the phone. and in some cases people get away with it...
so its 50/50 shot... i would do everything possible to return it to a stock bootloader and rom before sending back (which in your case you might just have to roll the dice..)
ive exchange many phones and i dont flash to stock roms and ive never had a issue
I was in the exact same position as you about a month ago. I got the RLOD about 4 days into using my tilt and it had been running the HTC stock rom for 3 days, I flashed it the day after I got it.
When the RLOD hit, I was really worried. I was in the 30 day return period, so all I had to do was take it to the store and get a new one. I knew they wouldn't be able to tell in the store, as the consumer and retail end is really non-technical. I was afraid that if they revived the phone at ATT tech or HTC that they would find out.
This said, I built a little contraption at work that hooked up to my 12v car battery and wires into the battery prongs on the tilt. I figured the tilt could handle 12v without catching on fire - it did. However, I'm completely sure they any data will be completely unrecoverable, and the only thing that will salvage is the case. I figured they have no way to call you on a total phone fry, because it could be lots of things that cause that. However, you should have heard the noise it made. I almost made a video, but it was too incriminating. 12v is devastating to a phone, it was cool! I cooked a 600 dollar piece of equipment and got a new one!
That was over a month ago, no word from anyone. Also, I saw on the RLOD post that one user said HTC replaced the whole motherboard as that was the issue - if this is the case I'm sure that all of your old data stored on the ROM in the motherboard goes in the trash as well, as they probably don't take the time to machine re-solder used boards.
Your probably fine, as all RLOD's seem non-relivable. If you want to make a 12v fryer, it's easy. I took a lot of time on mine, because it was fun, but the gist of it is to get a wire from positive to positive and negative to negative from your 12v to your phone. If you do this, please be careful, and DONT touch the wires together because it will cause and arc and melt your prongs - no good. I built a full fryer with a switch and everything, but it was overboard.
My 2 cents.
Also, to avoid this I am sticking with the ATT rom from here on out. It's too risky for something so expensive. I have my phone the exach was it was with the stock HTC minus a few small things. doing a hard reset and pulling the battery before customization works miracles. Almost everything else is available in cabs.
xconradx said:
Also, to avoid this I am sticking with the ATT rom from here on out. It's too risky for something so expensive. I have my phone the exach was it was with the stock HTC minus a few small things. doing a hard reset and pulling the battery before customization works miracles. Almost everything else is available in cabs.
Click to expand...
Click to collapse
The AT&T ROM is by far the most boring and least productive IMO. Couldn't you flash to the HTC ROM and be fine under warranty/returns?
redsrule2500 said:
The AT&T ROM is by far the most boring and least productive IMO. Couldn't you flash to the HTC ROM and be fine under warranty/returns?
Click to expand...
Click to collapse
It is boring, but when you get rid of bloatware and install the joys that HTC has available its pretty much the same as the stock HTC rom. You can still get the cube and today screen and everything else in cabs.
I think your voiding by hardSPL, not by having the stock HTC ROM. The egg comes before the chicken.
Just a thought...
Does anybody think that there is a correlation between phones being sent back to AT&T with HardSPL still on the device and the fact that HardSPL has not worked on the latest display driver (1.57.00, 1.81.00 and 1.82.00) equipped Kaiser's?
shogunmark said:
i would do everything possible to return it to a stock bootloader and rom before sending back (which in your case you might just have to roll the dice..)
Click to expand...
Click to collapse
You are correct - I'll have to roll the dice, as there's no way I can return it to stock condition. It won't start.
Thanks for your comments, everyone. So far, I've got:
someone advising that sending it back is a 50/50 chance
someone who has returned several phones with non-stock ROMs without repercussion from AT&T
someone worried enough that they fried the phone completely (awesome!)
So now I only need to hear from one last person: someone who HAS had to pay for a replacement phone from AT&T. For any reason, but specifically because you had a custom ROM on it...
Thanks again, all!
Lol...I've returned 2 tilts to at&t with flashed roms, and I haven't had a problem yet...That's right I'm working on my 3rd tilt since october ^_^ I LOVE AT&T
Maknificent said:
Lol...I've returned 2 tilts to at&t with flashed roms, and I haven't had a problem yet...That's right I'm working on my 3rd tilt since october ^_^ I LOVE AT&T
Click to expand...
Click to collapse
Thanks. Whulp, guess I'll make the call today then!
How can i get online on my Laptop
with the help of My Phone At&t Tilt ?
is there a cab for it ? or ?
Please Help
ilordvader said:
How can i get online on my Laptop
with the help of My Phone At&t Tilt ?
is there a cab for it ? or ?
Please Help
Click to expand...
Click to collapse
PLease do not post this question here, this is not related to the topic... please do some more reading or post in the general subfora...
shogunmark said:
PLease do not post this question here, this is not related to the topic... please do some more reading or post in the general subfora...
Click to expand...
Click to collapse
sORRY
drokkon said:
Thanks. Whulp, guess I'll make the call today then!
Click to expand...
Click to collapse
So made the call yesterday, got the replacement phone today, less than 24 hours from TX to CO. Great customer service, but I couldn't get them to pick up the overnight shipping as some had said I could. $12 ain't bad though.
Hopefully my custom ROM-flashed brick won't do me in for $500, but I'll let y'all know if it does.
*Anxiously awaiting* =subscribed=
xconradx said:
This said, I built a little contraption at work that hooked up to my 12v car battery and wires into the battery prongs on the tilt. I figured the tilt could handle 12v without catching on fire - it did. However, I'm completely sure they any data will be completely unrecoverable, and the only thing that will salvage is the case. I figured they have no way to call you on a total phone fry, because it could be lots of things that cause that. However, you should have heard the noise it made. I almost made a video, but it was too incriminating. 12v is devastating to a phone, it was cool! I cooked a 600 dollar piece of equipment and got a new one!
Click to expand...
Click to collapse
I've heard that a few seconds in the microwave can work wonders without the fireworks. Hopefully I'll never have to try that route...
arexben said:
*Anxiously awaiting* =subscribed=
Click to expand...
Click to collapse
Are you bricked too? Or merely curious as to the fate of us cursed few?
In other news, my replacement unit won't stay connected to the cell network. Even when it occasionally shows 4 bars, I can't make or receive calls. OS is sluggish too. Guess I'll flash the radio, maybe the ROM, then maybe send THIS one back too.
Does anyone know if my new IMEI number might affect my phone performance? Meaning, do I have to call AT&T and let them know my new handset's IMEI number?
drokkon said:
Does anyone know if my new IMEI number might affect my phone performance? Meaning, do I have to call AT&T and let them know my new handset's IMEI number?
Click to expand...
Click to collapse
short answer is no...
drokkon said:
Are you bricked too? Or merely curious as to the fate of us cursed few?
In other news, my replacement unit won't stay connected to the cell network. Even when it occasionally shows 4 bars, I can't make or receive calls. OS is sluggish too. Guess I'll flash the radio, maybe the ROM, then maybe send THIS one back too.
Does anyone know if my new IMEI number might affect my phone performance? Meaning, do I have to call AT&T and let them know my new handset's IMEI number?
Click to expand...
Click to collapse
You and I have had identical issues! After I got my replacement, I couldn't make or receive calls even with service. It's not the ROM or radio, it's ATT. I had to call and get to a higher level tech, because everyone else told me there were zero problems with my account and that I must have bad reception at my house. I knew for a fact I have full service at home. Whenever I tried to call it would beep 3 times (beep (pause) beepbeep)... after about 2 hours he finally got it to work, but I have no idea what he did. I did have to read him my IMEI about a thousand times though, and he was digging pretty deep to find whatever he got to fix it.
Good luck. Since I had so may issues ATT gave me 25 off my next 2 bills, which was cool.
What are my chances of being denied a refund? I didn't even know that they could detect the hard spl stuff....crap!
Depends on how hard they decide to check, so there's probably a good chance you'll be fine.
scary man ive got no clue though
is it service or return?
return in the 30 day period...i better get my $$$ back....
So, not to make you any more scared, but I believe their terms state that if you voided your warranty, they get to keep your Tilt and charge you full price for a new one.
On that note, however, they'll actually have to CHECK and LOOK for HardSPL, which there is a good chance they won't. But anyway, you should take this as a learning experience, and you should've read the stickies in the Upgrading Forum.
As I said before, I don't mean to scare you, I'm just divulging some information I remember seeing.
I've actually sent in 2 different previous phones with actually the cooked roms obviously still on them and they never made any mention of it.
Nowadays though I wouldn't do it just to be safe, but hopefully you will be as lucky as I was.
im on my 4th tilt i returned 3 of them for various reasons to the ATT store within the 30 days, and they didnt give me any hassle (there all morons and dont bother to check for rom stuff).
As long as you picked up a new phone from them there is nothing they can do now.
Returned my CID unlocked wizard and no problems (flashed back to cingular rom though).
I don't think you'll have a problem. From what I hear all they do is charge it, make sure it turns on and hard reset it.
redsrule2500 said:
What are my chances of being denied a refund? I didn't even know that they could detect the hard spl stuff....crap!
Click to expand...
Click to collapse
How did you reflash the ATT ROM?
I've been wanting to try out other peoples ROM's but what if they all suck? I always want to be able to go back to the ATT rom if I want.
Where do you get the ATT ROM?
any 1 know how to find out when a phone was bought, or to see when the warrenty expires?
I forget where I found the AT&T ROM....Anyone know ?!
redsrule2500 said:
I forget where I found the AT&T ROM....Anyone know ?!
Click to expand...
Click to collapse
www.htcamerica.net
Or here http://forum.xda-developers.com/showthread.php?t=335568
The thread about how to restore you phone to send it back in.
I just bought it...out of sheer curiosity. It doesn't appear to be branded, but I don't think its an ADP.
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=190348838824&_trksid=p2759.l1259#ht_500wt_1182
Is his explanation accurate?
***Updated on Page 3 with PICS***
probably custom painted it like colorware, called it a rare special edition to squeeze $225 out of a used G1.
I doubt one for "google employees only" would come in a T-Mobile box... not sure if it is a ADP, since the graphics don't look the same... at least I have never seen it with the vertical lines like that, and just did a good amount of searching about 2 weeks ago when I bought my G1.
Price wise, you got a good deal if it is a 9.5/10 I have seen near perfect condition phones G1's go for $250+ not including shipping. Seen some real crap condition ones go for just over $200...
Yea. It was only posted for a couple of hours before I snagged it. I felt like regardless if the Special Edition is BS, I got a good deal.
Its always cool to have a one of a kind phone too, I loved my clear housing razr back in the day. As far as I know I was the only one in the world to have one. I also had a deep blue housing sidekick 3, it was pretty sharp too.
Looks like a regular G1 with an etched battery cover (or possibly just decaled).
AdrianK said:
Looks like a regular G1 with an etched battery cover (or possibly just decaled).
Click to expand...
Click to collapse
Thats all it is. Juphro does it for people right here on the XDA forums for $27 USD and any design you want on any of the main battery door colors. I have one that matches my avatar.
Don't they all have those glossy bits? Both of mine have.. Its just a custom battery cover as far as I can see.
Its not etched...Its painted (at the very most). It also is Unbranded...
Look above the speaker...there is no T-Mobile logo. So I can confidently say its not just a regular G1...
From what I understand (after research) is that this is the phone that HTC/Google/Tmo employees were given as "demo" phones before the actual
G1 was dropped. Basically one to show off to would be consumers.
Is it in your possession yet?
I'd be interested to know the hboot info if it's pre-g1.. might be something we've not come accross before.
goldenarmZ said:
Is it in your possession yet?
I'd be interested to know the hboot info if it's pre-g1.. might be something we've not come accross before.
Click to expand...
Click to collapse
No. It shipped this morning from Cali (im in Arkansas).
It was shipped Priority so, I SHOULD have it by Saturday.
I'm not sure what the term hboot is (im still relatively new at modding)
EDIT: Hboot is like the PVT Board? The SPL correct?
If so, the wording in the auction sounded like he had it rooted, and put it back to stock. If it wasn't a SPL we are familiar with, wouldn't he have to flash the normal stock SPL? Again, if this is a n00b comment, im sorry. My last phone was an ADP1, and I only messed the SPL/Radio ONCE...
could also be a replacement shell, as the one I ordered came with a glossy keyboard bezel and was unbranded in the speaker area.
gospeed.racer said:
could also be a replacement shell, as the one I ordered came with a glossy keyboard bezel and was unbranded in the speaker area.
Click to expand...
Click to collapse
No...I thinks its a legitimately rare phone. I did some research on it. I think everything is stock on it, and they just released them as demo phones.
The only T-mobile branding I see in those pics is on the manuals...
Dredge said:
No. It shipped this morning from Cali (im in Arkansas).
It was shipped Priority so, I SHOULD have it by Saturday.
I'm not sure what the term hboot is (im still relatively new at modding)
EDIT: Hboot is like the PVT Board? The SPL correct?
If so, the wording in the auction sounded like he had it rooted, and put it back to stock. If it wasn't a SPL we are familiar with, wouldn't he have to flash the normal stock SPL? Again, if this is a n00b comment, im sorry. My last phone was an ADP1, and I only messed the SPL/Radio ONCE...
Click to expand...
Click to collapse
Yea, hboot=fastboot=spl depending on who you're talking to and what mood they're in
It'll be a shame if he has rooted it previously because that'll mean any unique firmware on it would be long gone, but on re-reading the auction I think you're probably right.
goldenarmZ said:
Yea, hboot=fastboot=spl depending on who you're talking to and what mood they're in
It'll be a shame if he has rooted it previously because that'll mean any unique firmware on it would be long gone, but on re-reading the auction I think you're probably right.
Click to expand...
Click to collapse
Yea..Sucks! Oh well..Im curious to see if it is unlocked like an ADP.
Look at the user manuals.
By the way, I can definitively tell you that its not one of the G1s that TMO employees got before the official release for testing. I have one from when I worked for TMO. They look exactly the same as the regular G1. Also, toothpaste or very very light sanding can remove the TMO branding from the front casing without leaving a mark.
Well...as stated before, regardless of whether or not it is, in fact, a "Special Edition", $225 for a G1 that is in good shape is still a decent buy.
I was watching them go $225-250 all night long.
Once I get the phone, I will check the model/serial # etc, and see what I can find out (if anything)
Is that a google "holiday" phone?
It is definitely NOT tmobile in any way.
The stock bootloader on a holiday phone *looks* in every way like a G1 bootloader, but HAS FASTBOOT. In other words, it is exactly the same as the engineering bootloader for ADP1, but has the rainbow stripes instead of the skating androids.
Take a look here. Note the picture of the build number... "holiday_devphone".
http://forum.xda-developers.com/showthread.php?t=485676
Regarding the back cover... could be custom. Might be normal for a holiday phone -- I've never actually seen one.
Also could be a bone stock ADP1 with a custom back cover. The rest of the "look" matches it perfectly.
Note: if the previous owner has changed any software, then there is no way to tell except to track it down by serial number -- and it doesn't make ANY difference. A DREAM is a DREAM. They're all the same.
Also FYI: The box and manual that say "G1" are NOT for that phone.
Oh, and just a minor point...
He says that he put it "back to factory settings". Sounds to me like he messed with it. Probably loaded some tmobile crap onto it in place of the stock ROOT image. Hopefully it has the stock bootloader -- in which case you can just fastboot anything you like. Be sure to try that BEFORE you go RC29'ing it. Remember that regardless of rainbow screen and bootloader version code, it *probably* has a fully functional fastboot.
Also note: "back to factory settings" may also just mean that he wiped the userdata, so boot it up and check the build screen. If it says "holiday_devphone", then you can adb shell root, nothing weird required.
lbcoder said:
Is that a google "holiday" phone?
It is definitely NOT tmobile in any way.
The stock bootloader on a holiday phone *looks* in every way like a G1 bootloader, but HAS FASTBOOT. In other words, it is exactly the same as the engineering bootloader for ADP1, but has the rainbow stripes instead of the skating androids.
Take a look here. Note the picture of the build number... "holiday_devphone".
http://forum.xda-developers.com/showthread.php?t=485676
Regarding the back cover... could be custom. Might be normal for a holiday phone -- I've never actually seen one.
Also could be a bone stock ADP1 with a custom back cover. The rest of the "look" matches it perfectly.
Note: if the previous owner has changed any software, then there is no way to tell except to track it down by serial number -- and it doesn't make ANY difference. A DREAM is a DREAM. They're all the same.
Also FYI: The box and manual that say "G1" are NOT for that phone.
Oh, and just a minor point...
He says that he put it "back to factory settings". Sounds to me like he messed with it. Probably loaded some tmobile crap onto it in place of the stock ROOT image. Hopefully it has the stock bootloader -- in which case you can just fastboot anything you like. Be sure to try that BEFORE you go RC29'ing it. Remember that regardless of rainbow screen and bootloader version code, it *probably* has a fully functional fastboot.
Also note: "back to factory settings" may also just mean that he wiped the userdata, so boot it up and check the build screen. If it says "holiday_devphone", then you can adb shell root, nothing weird required.
Click to expand...
Click to collapse
So, I have a question (coming from an ADP1). What would happen if I tried to flash a ROM to the phone and it is a basic stock phone? Will it even allow me to do anything.
So, I guess the question is, how can I tell when I get it what I can and cant do with it. I know this sounds way n00bish...but since I had an ADP1 before, I didn't even have to think about this.
Ok, so this has happened a few times now on various ROMs
I'll put my cappy on the charger for the night turned on with my alarm set. When I wake up (somehow on time luckily lol) it's turned off... I don't get it. What gives?
Regards
Smith
smithisize said:
Ok, so this has happened a few times now on various ROMs
I'll put my cappy on the charger for the night turned on with my alarm set. When I wake up (somehow on time luckily lol) it's turned off... I don't get it. What gives?
Regards
Smith
Click to expand...
Click to collapse
Maybe its time u got urs exchanged saying urs have sleep death issue
Sent from my GT-I9000 using XDA App
diablo009 said:
Maybe its time u got urs exchanged saying urs have sleep death issue
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
Maybe. To do that, all I have to do it flash back to stock right? Then return?
Regards
Smith
smithisize said:
Maybe. To do that, all I have to do it flash back to stock right? Then return?
Regards
Smith
Click to expand...
Click to collapse
Yes please. Format the internal SD (optional, but I would prefer this), flash it to stock so all traces of messing with it are cleaned up.
diablo009 said:
Yes please. Format the internal SD (optional, but I would prefer this), flash it to stock so all traces of messing with it are cleaned up.
Click to expand...
Click to collapse
I also security unlocked it. Do I need to take care of that or do they even check that?
Also, I have a zagg screen cover on it which I adore and I've only had this phone for a couple months now at the most, I would hate to get rid of it
Will they replace that?
Regards
Smith
smithisize said:
I also security unlocked it. Do I need to take care of that or do they even check that?
Also, I have a zagg screen cover on it which I adore and I've only had this phone for a couple months now at the most, I would hate to get rid of it
Will they replace that?
Regards
Smith
Click to expand...
Click to collapse
By "security unlock" if u mean network unlock, once u flash back to stock it should get reset again.
I unlocked mine on stock, n then when I loaded stock back when changing roms, i found it got locked again. So shouldn't be an issue.
And well, nothing can be done abt the screen protector.
Believe, I've the 4th captivate after 3 replacements for sleep death issue.
diablo009 said:
By "security unlock" if u mean network unlock, once u flash back to stock it should get reset again.
I unlocked mine on stock, n then when I loaded stock back when changing roms, i found it got locked again. So shouldn't be an issue.
And well, nothing can be done abt the screen protector.
Believe, I've the 4th captivate after 3 replacements for sleep death issue.
Click to expand...
Click to collapse
Well, at that rate, a screen protector isn't even really important lol. We'll see if the problem persists :/
Thanks for all your advice, you're great!
Regards
Smith
smithisize said:
Well, at that rate, a screen protector isn't even really important lol. We'll see if the problem persists :/
Thanks for all your advice, you're great!
Regards
Smith
Click to expand...
Click to collapse
Thanks Smith. When u get ur replacement I would recommend u wait for 3-4 days, confirm it does not have sleep death or charge death issues, and then apply screen protector.
Like the dood said - Flash back to stock.. but I would test to see if it keeps happening. If you have a Build 1008 phone - it seems to be more prevalent on that build then others.
Mine happens when the phone is fully charged especially. I would test that to see if you can get it to repeat or AT&T will just give you a replacement battery instead of a refurbed phone.
Will do, if I even get one this time around. We will see...
Thanks again!
Regards
Smith
I have a 1008 build phone and I'm hoping to exchange mine within the week. I flashed back to stock with Odin 1Click on Tuesday and I noticed it isn't entirely the same as when I bought the phone. There are some default apps missing, QuickOffice for one. Anyone have ideas?
avgjoegeek said:
Like the dood said - Flash back to stock.. but I would test to see if it keeps happening. If you have a Build 1008 phone - it seems to be more prevalent on that build then others.
Mine happens when the phone is fully charged especially. I would test that to see if you can get it to repeat or AT&T will just give you a replacement battery instead of a refurbed phone.
Click to expand...
Click to collapse
Hmm. How would I get it to repeat lol, charge it all the way and wait? And do you think they would really sit there and wait for the battery to charge to 100 to test or just swap?
Regards
Smith
You can download Quick Office from ATT Market. It's not needed for returning it back to AT&T. All of the base bloatware is returned to the phone after you Odin it.
avgjoegeek said:
You can download Quick Office from ATT Market. It's not needed for returning it back to AT&T. All of the base bloatware is returned to the phone after you Odin it.
Click to expand...
Click to collapse
+1
Don't think too much. Format the internal SD, and revert to stock and return in. One click odin to stock gets it close to how AT&T gave u the phone. A couple optional apps missing shouldn't matter.
avgjoegeek said:
You can download Quick Office from ATT Market. It's not needed for returning it back to AT&T. All of the base bloatware is returned to the phone after you Odin it.
Click to expand...
Click to collapse
diablo009 said:
Don't think too much. Format the internal SD, and revert to stock and return in. One click odin to stock gets it close to how AT&T gave u the phone. A couple optional apps missing shouldn't matter.
Click to expand...
Click to collapse
Great, thanks. That is all I needed to hear. Hopefully returning it today. Then as long as I can use the three-button mode to get into download and recovery, I think I'm going to try flashing my first ROM bundle.
So I exchanged my phone tonight. They gave me a 1007 build, however my IMEI ends in 0652. The guy at AT&T told me that Samsung had replaced the bad component causing the shutdown problem and was re-issuing old phones. They apparently don't change the IMEI. I'll see what happens. If it starts shutting down again, I'm back in the store for a new one.
trekie86 said:
So I exchanged my phone tonight. They gave me a 1007 build, however my IMEI ends in 0652. The guy at AT&T told me that Samsung had replaced the bad component causing the shutdown problem and was re-issuing old phones. They apparently don't change the IMEI. I'll see what happens. If it starts shutting down again, I'm back in the store for a new one.
Click to expand...
Click to collapse
Yes. AT&T person is right. After multiple exchanges, my 4th n current phone is a 10.07 build, been using for over 2 months now n its been good.
?? any idea and it just stays like that
Have you tried a hard reboot? What is the status of your NC? Rooted? Stock 1.2? CM7? Had you "done" or "loaded" anything just before? Is there a bootable uSD in the slot?
Bit more info would be spiffy here.
With so little to go on, it's hard to say what's happening; but it looks like a problem with the hardware to me. Particularly, the LCD panel seems to be on the fritz.
How old is the Nook? Had it been working fine for more than just a few days before this problem occurred? Any drops or spills in the recent past?
When was it purchased? Seems like the LCD panel is busted. If it's rooted or not, take it to the BN Store and have it replaced.
It was a trade and it was fine it for weeks and then one day started doing this, and now just hardly ever get it too turn on and it does that when it does.
i nor he never moded it in any way, hardware or software. it's stock
Oh and it does it with or without a SD card in it, i recently made the SD card into a clockwork one to try and fix it but no luck since it wont even come on hardly ever and sticks there and sometimes gets to the big U but never past there
manderw82 said:
It was a trade and it was fine it for weeks and then one day started doing this, and now just hardly ever get it too turn on and it does that when it does.
i nor he never moded it in any way, hardware or software. it's stock
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Well, everything made by man breaks eventually an this one is definitely broken. If there is no sign of obvious trauma or water damage, you can probably get a warranty replacement.
I'd say it's time to take it to your local B&N store and get a new one. I imagine they would like to see the receipt, but I'm not sure.
If you can't get the receipt from your friend, you might have to try to sell it to the guy in this thread:
http://forum.xda-developers.com/showthread.php?t=1145789
You could also try calling B&N Digital Support like the guy in the last post of that thread suggested.
Good Luck
I realize its the screen, even when I put in the SD with clockwork it goes haywire. Where on earth do you get a screen???
manderw82 said:
I realize its the screen, even when I put in the SD with clockwork it goes haywire. Where on earth do you get a screen???
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You don't get a new screen. You get a replacement unit from B&N, more than likely refurbished.
csrabear said:
You don't get a new screen. You get a replacement unit from B&N, more than likely refurbished.
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But the refurb Nook Color - I received - along with many others - looks and works like Brand new device.
I guess I am stuck. This was bought way past any exchange period. I think the unit is all bad anyway, besides the screen it will hardly ever turn on.