How do I hard reset locked phone? - Touch Diamond2, Pure Q&A, Help & Troubleshooting

Hi,
I just purchased screen locked phone (requires password to unlock). I thought hard reset will fix it but it does not do anything.
I hope volume UP and volume DOWN buttons simultaneosuly while phone if off then press Power button and release it while continuing holding VolUP and VolDown but nothing happens - phone stays on locked screen. Does this procedure works on locked phones?

Mmmm...
Make sure you're holding the buttons in firmly while you briefly press the power button. It doesn't matter that the device is password protected, all the data will be cleared and set to default ROM settings.
If the device just switches on, it means that one or both of the volume buttons weren't completely pressed when you hit the power button

I tried like 10 times already. I hold both buttons very tight but after pressing power, it just comes back to unlock screen.

artisticcheese said:
I tried like 10 times already. I hold both buttons very tight but after pressing power, it just comes back to unlock screen.
Click to expand...
Click to collapse
can u get it into bootloader mode?

How do I get into bootloader mode?
I can not connect activesync becouse device is locked.

artisticcheese said:
How do I get into bootloader mode?
I can not connect activesync becouse device is locked.
Click to expand...
Click to collapse
hold volume button down and press power button. if you can do this just flash a new rom from the sd card.

This does not do anything either. I hold vol down button while phone is off and press briefly power while still holding button and nothing happens. It comes to load screen.

artisticcheese said:
This does not do anything either. I hold vol down button while phone is off and press briefly power while still holding button and nothing happens. It comes to load screen.
Click to expand...
Click to collapse
its starts booting windows mobile? or tri color screen?

No. it does not do anything. It acts if I just press Power button. Both volume buttons work fine since I can adjust volume

artisticcheese said:
No. it does not do anything. It acts if I just press Power button. Both volume buttons work fine since I can adjust volume
Click to expand...
Click to collapse
well damn...... ill try to help u out, ill do some looking around and get back to u.

Hard reset
Be sure first that device (not the screen) is turned off, then:
http://www.hardreset.eu/htc_touch_diamond_2_hard_reset_soft_reset_en.html

Thanks,
I figured this out. I was so stupud, I understood phone is off is like screen is Off. It actually meant the whole phone is off instead (had to remove battery for that).

The First thing you need to do: Power-OFF your device.
since it's locked, software interaction may not possible. you need to take the battery out, and put it back in 2-3 seconds later
Then, hold VOLUP and VOLDOWN tightly, and hit the power button to start the hard reset procedure.

htc inspire
hello friends I have the same problem do you fixt your phone? if yes please let me know how you did it please

Thanks I solved my problem..

Hard reset
I have samsung galaxy fit. and forgot the password nothing happen even reboot the phone. does any one help me

Related

I Think I Bricked It........

fixed it, please close
ShavedCivic187 said:
So I was texting on my Fuze and it froze. I hard reset it and now it won't start back up. Im using the latest Mercury Energy rom. It starts up, goes to where it plays the start-up sound and says "Energy Rom 3.0" and then stops. I have the touch response installed on it and it still vibrates when u touch it, so I dont think its too bad. Please Help! Thanx
Click to expand...
Click to collapse
Hold the Volume button down + the button in the middle + the reset button
keep holding until the screen goes to bootloader
CraZyLiLbOy said:
Hold the Volume button down + the button in the middle + the reset button
keep holding until the screen goes to bootloader
Click to expand...
Click to collapse
then reflash?
tryed holding the buttons and it didnt do anything.
He's advising that you hard reset. That's what I'd do, too, but if it continues to hang, flash a stock rom. You may need to go into bootloader manually if you do it over usb.
Fixed it please delete.
hard rest verizon phones
i think that verizon has ****ed the customers when i comes to hard resetting i think that they disable the option when you are try to do it with the whole volume button power button the reset thing i have gone through two phones because of this but now i found program that was leaked and it does it for me you go into that mode where you get that multiple colored screen and then once you plug you phone into your computer and then you run it and it hard resets the phone
that would be great if you can share how do you it with us, so any body have this problem can be fixed without asking too much.

Ativ S Blue Screen After Boot

I have bought a Second hand Ativ S and it turned out to be dev unit, it worked for the most part(occasional crashes), but recently it broke.
After it boots it gets me to a blue screen and then powers off. I can still access the download mode and the system files via USB. But I want to do a factory reset of some sort or at least be able to use it.
Can someone help me out with this? Is there a possibility to re flash it? or is there a combination of buttons i don't know about?
nexaddo said:
I have bought a Second hand Ativ S and it turned out to be dev unit, it worked for the most part(occasional crashes), but recently it broke.
After it boots it gets me to a blue screen and then powers off. I can still access the download mode and the system files via USB. But I want to do a factory reset of some sort or at least be able to use it.
Can someone help me out with this? Is there a possibility to re flash it? or is there a combination of buttons i don't know about?
Click to expand...
Click to collapse
http://support.microsoft.com/kb/2749480 = Steps how to hard reset a WP8 Device
thanks for the help, probably that is a very useful information, but i tried those and it didn't work Is there any way I could flash the device?!
nexaddo said:
thanks for the help, probably that is a very useful information, but i tried those and it didn't work Is there any way I could flash the device?!
Click to expand...
Click to collapse
have tried to hard reset the phone by this steps?
If you can't access your phone's Settings page:
1.Turn off your phone.
2.Turn on your phone again by pressing the volume down button until you see the exclamation mark
3.Then, reset the phone by pressing the following four buttons in this order: Volume up, Volume down, Power, Volume down.
4.Your phone should now reset and restart itself. (It might take a while for the process to complete.)
And it didn't work for you? If not you have go to a Samsung store, probably they will flash you a normal OS to your phone...
Jackson5 said:
have tried to hard reset the phone by this steps?
If you can't access your phone's Settings page:
1.Turn off your phone.
2.Turn on your phone again by pressing the volume down button until you see the exclamation mark
3.Then, reset the phone by pressing the following four buttons in this order: Volume up, Volume down, Power, Volume down.
4.Your phone should now reset and restart itself. (It might take a while for the process to complete.)
And it didn't work for you? If not you have go to a Samsung store, probably they will flash you a normal OS to your phone...
Click to expand...
Click to collapse
I've tried that...it didn't work. I've also went to Samsung and apparently it made it worse. Initially my problem had a blue screen after booting but after I took it back from service the blue screen has disappeared and now the phone just powers down after the boot. THe guys at Samsung told me that the don't have the device number in their database and that the cannot do anything to it....so i'm hopping that some tool will pop-up and I'll be able to flash the device from home.
Also being an Engineering unit when I power the device based on your description it doesn't show me an exclamation mark it just goes dark and if i hook it up to the pc it shows as mass USB storage, and I can access the files on it. So there is something i'm missing for this device in particular.
Thanks anyway for your support.
Thank you again Jackson5...Really...Thank you, i've almost lost hope...after seeing your post and replying to it I said ....what the heck...lets try that again, and it worked...not with your steps exactly...I put the phone into a charger and it started to power up...Windows logo power down..and again power up and shutting down....Meanwhile I pressed Up on the volume and the exclamation mark appeared. and from there, suffice to say that I have a phone, again. So Thanks again
AW: Ativ S Blue Screen After Boot
I'm glad to hear that your phone is running again...
Sent from my GT-I8750 using Board Express
Same problem, help...
It seems Ive got the same problem with my Ativ S, I've tried everything and nothing is working...
Sorry, but can you tell me what buttons exactly and in what order did you press to get to the exclamation mark screen, please? I am sorry but I really cannot understand your explanation (your post) very well, you said:
"Windows logo power down..and again power up and shutting down....Meanwhile I pressed Up on the volume..."
Do you mean logo + power or logo + power + volume down or something else? I cannot understand the part "again power up and shutting down" either...
Thanks
aginor said:
It seems Ive got the same problem with my Ativ S, I've tried everything and nothing is working...
Sorry, but can you tell me what buttons exactly and in what order did you press to get to the exclamation mark screen, please? I am sorry but I really cannot understand your explanation (your post) very well, you said:
"Windows logo power down..and again power up and shutting down....Meanwhile I pressed Up on the volume..."
Do you mean logo + power or logo + power + volume down or something else? I cannot understand the part "again power up and shutting down" either...
Thanks
Click to expand...
Click to collapse
If the phone powers down due to blue screen or any other problem you might encounter, connecting it to a power source will make your phone restart...so basically what happens is the Phone powers up reaches the error and shuts down, but because is plugged to a power source it will power back up. So while you are plugged with the device keep pressing those buttons... Having a Dev unit apparently it worked with the Vloume Up ...
-Press the Volume Down Key + Power Key to turn on the unit
- Still hold the volume down key, the release Power Key.
- Wait for the startup screen booting with an exclamation mark " ! " then release the volume down key.
- Press the following buttons in the following order: press the volume up (high volume key) ==> press volume key down (low volume key) ==> press the power key ==> press volume down key.
- Wait a moment and look at the screen, a message such as loading new software will start the hard reset process
nexaddo said:
If the phone powers down due to blue screen or any other problem you might encounter, connecting it to a power source will make your phone restart...so basically what happens is the Phone powers up reaches the error and shuts down, but because is plugged to a power source it will power back up. So while you are plugged with the device keep pressing those buttons... Having a Dev unit apparently it worked with the Vloume Up ...
-Press the Volume Down Key + Power Key to turn on the unit
- Still hold the volume down key, the release Power Key.
- Wait for the startup screen booting with an exclamation mark " ! " then release the volume down key.
- Press the following buttons in the following order: press the volume up (high volume key) ==> press volume key down (low volume key) ==> press the power key ==> press volume down key.
- Wait a moment and look at the screen, a message such as loading new software will start the hard reset process
Click to expand...
Click to collapse
Cheers, I'm stuck in here and i can't get further.
My machine is an T899 Engineering version

[Q] Flashed Rom. Now touch screen wont respond

I flashed this rom ( Sprint_HTC_One_1.31.651.2_Stock_Rooted ) . Phone booted and touch screen stopped working. I'm in a rough situation because the phone also will not reboot. I've tried holding all buttons, just the power button, the power and volume down button. No resolve. Anyone have any suggestions on how to make this phone reboot (besides waiting for battery to drain lol )so I can try to install another rom and see if touch screen comes back. Thanks
You need the newest firmware it sounds like
Sent from my HTCONE using Tapatalk
I cant do anything with the phone though because its stuck on the lock screen. Cant touch anything and cant get it to reboot
Oh and I accidently posted in the wrong section... wasn't sure if I should just leave it up or delete it
Just ask the dev to move it....hold the power button and volume down then release power after about 7 secs and press it again but keep volume pressed the whole time to get to boot loader then go to recovery from there
Sent from my HTCONE using Tapatalk
that would work great if the phone was off...but the phone is on the lock screen... When I hold the buttons It counts down 3....2.....1 then hangs at 1.. Ive held the buttons for over a minute no dice..... It seems the only way to reboot is through ADB but I cant allow my computer to connect to the phone because of the screen being locked... wish there was another way to reboot this phone without waiting for the battery to die
KoolAidBigMan said:
that would work great if the phone was off...but the phone is on the lock screen... When I hold the buttons It counts down 3....2.....1 then hangs at 1.. Ive held the buttons for over a minute no dice..... It seems the only way to reboot is through ADB but I cant allow my computer to connect to the phone because of the screen being locked... wish there was another way to reboot this phone without waiting for the battery to die
Click to expand...
Click to collapse
Hold the power button until the home/recent apps buttons at the bottom stop blinking...if it reboots let go of the power and hold vol down this will get you to the bootloader
If it does not reboot press the power and let it start to reboot and hold vol down
The buttons just continue to blink.. no reboot just stuck at lock screen
KoolAidBigMan said:
The buttons just continue to blink.. no reboot just stuck at lock screen
Click to expand...
Click to collapse
If you hold the power button down long enough it will power down or reboot
I held the power button down for over 2 minutes... should I hold it longer? Here's what happens, after holding the power button... on about 5 seconds in a message pops up and says continue holding power button for reboot. I continue to hold it and a count down starts.... goes from 3 to 2 to 1.... the phone just stays at one no matter how long I hold the power button in for
KoolAidBigMan said:
I held the power button down for over 2 minutes... should I hold it longer? Here's what happens, after holding the power button... on about 5 seconds in a message pops up and says continue holding power button for reboot. I continue to hold it and a count down starts.... goes from 3 to 2 to 1.... the phone just stays at one no matter how long I hold the power button in for
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Click to collapse
hmmmm never seen that before, try holding power and vol down see if it gets you to bootloader
Yeah tried that... pretty much tried all button combinations for all amounts of length....this is how stumped I am. I've been a member on this site for years and I think this is the first time I ever had to post a question about a phone. I seem to always find an answer but this time I just couldn't I'm baffled as to what can be happening and why this phone wont reset.
Yeah I mentioned that in an earlier post. I cant adb because I cant unlock the phone to allow the computer to be trusted by the phone... I have the phone sitting on the table with a piece of tape holding the power button in causing the screen to stay on and keep the endless countdown going... hoping that kills it quick..... I guess that's the solution to this problem if anyone else may happen to come across the same thing lol
KoolAidBigMan said:
Yeah tried that... pretty much tried all button combinations for all amounts of length....this is how stumped I am. I've been a member on this site for years and I think this is the first time I ever had to post a question about a phone. I seem to always find an answer but this time I just couldn't I'm baffled as to what can be happening and why this phone wont reset.
Click to expand...
Click to collapse
Do it under a lamp or brightly lit room.
Sent from my One using Tapatalk
that's what I did lol ! looks to be down to about 25%!!
Plug in a USB otg cable and a USB mouse.
Light a fire for a man and you`ll warm him for a few hours...Light a man on fire and you`ll warm him for the rest of his life
???
How did you get yourself into that situation, lol. This is why I slightly perfer the Galaxy's because you can just pop the battery off. I get a HTC and just try and do as little as possible, and quad check everything.
Did you get it done atleast?
KoolAidBigMan said:
I held the power button down for over 2 minutes... should I hold it longer? Here's what happens, after holding the power button... on about 5 seconds in a message pops up and says continue holding power button for reboot. I continue to hold it and a count down starts.... goes from 3 to 2 to 1.... the phone just stays at one no matter how long I hold the power button in for
Click to expand...
Click to collapse
When you are holding the power button down and it starts to count down shine a flashlight at the light sensor to the left of the speaker on the top (or hold it under a bright light). I had this happen to me before where it wouldn't simulate the battery pull. Just sat there. Apparently the phone has a built in defense to not reset in low light situations in case you accidentally hit the power button while the phone is in your pocket. The flashlight on the sensor trick works. http://forum.xda-developers.com/showthread.php?t=2314952

htc one stuck at bootloader volume down button not working

So, i shut down the phone and when i booted it it was stuck at the bootloader. The power button doesn't work,the volume down button doesn't work and the phone is not recognized by the pc(windows 8.1). Idont know what to do.
Ukaz said:
So, i shut down the phone and when i booted it it was stuck at the bootloader. The power button doesn't work,the volume down button doesn't work and the phone is not recognized by the pc(windows 8.1). Idont know what to do.
Click to expand...
Click to collapse
Maybe the volume button is stuck down. Play with it try again. I'd it goes back to boot loader try rebooting to system from menu.
Sent from my Nexus 5 using XDA Free mobile app
Ukaz said:
So, i shut down the phone and when i booted it it was stuck at the bootloader. The power button doesn't work,the volume down button doesn't work and the phone is not recognized by the pc(windows 8.1). Idont know what to do.
Click to expand...
Click to collapse
your phone is physically broken ...why did you think we could help, Theirs no magic software fix for broken power and volume buttons
But button was working just before i shut it down. In fact if i hold down the power button something happens a sort of reboot to the bootloader).
Ukaz said:
But button was working just before i shut it down. In fact if i hold down the power button something happens a sort of reboot to the bootloader).
Click to expand...
Click to collapse
That's pretty strange, most time it's working or it's not
did you try holding the phone under a bright light and holding the power down for 20 seconds
Yes and there is short black screen and then back to the bootloader
Ukaz said:
Yes and there is short black screen and then back to the bootloader
Click to expand...
Click to collapse
well if it stays in the bootloader you could relock and flash a RUU
I HAVE THAT SAME EXACT PROBLEM!! My HTC One M7 was working completely fine until the battery died earlier this evening. I charged and switched it on (without pressing the volume down button, just the power button) but it seemed to have entered the bootloader. But while in there, only the volume up button works, neither the power button nor the volume down button worked (though I never had any issues with them prior to today!) So now I'm stuck in this screen. Doesn't help if I shut it down or let the battery drain then recharge it. It's just stuck here...
If anyone's got ideas on how to solve this, please do let me know
BandicootUK. Did you find a solution? I'm having the same problem.

Cannot reboot into recovery.

Whenever the device boots it gives me a security warning and press power button to continue message. Because of it I cannot reboot into recovery because even when I hold vol up and power the screen comes up and i need to let go of vol up for it to register at which point phone boots into system.
Well, the keys need to be pressed before the phone boots up and I think you also need to be connected to a PC, otherwise it won't work. If you're able to boot into system then adb reboot recovery should also do the trick
I usually do use the adb method. But I would like to use a method that is more reliable. My problem is that intermediate screen that appears before the samsing s20 fe screen that warns the bootloader is unlocked and device is unsafe and requires power button to be pressed by itself. It does not register when I have vol up pressed down. And when I release to press power and no matter how quickly i go back to pressing vol up + power the phone starts booting into system.
KHSH01 said:
I usually do use the adb method. But I would like to use a method that is more reliable. My problem is that intermediate screen that appears before the samsing s20 fe screen that warns the bootloader is unlocked and device is unsafe and requires power button to be pressed by itself. It does not register when I have vol up pressed down. And when I release to press power and no matter how quickly i go back to pressing vol up + power the phone starts booting into system.
Click to expand...
Click to collapse
The phone decides its boot method as soon as the screen turns on, that's why I said you need to have the buttons pressed and connected to the PC way before it even turns on.
Once it turns on and you get to that warning screen you can let go and just press the power button to continue and you don't even have to hold the buttons anymore.
Just do what I tell you and you'll be good
I think holding the buttons after pressing the power button to continue will make it boot to system I think, but I'm not sure lol
Can you get to fastboot? Is this an A/B device?
You can write to the misc partition to tell it to go to recovery.
ShaDisNX255 said:
The phone decides its boot method as soon as the screen turns on, that's why I said you need to have the buttons pressed and connected to the PC way before it even turns on.
Once it turns on and you get to that warning screen you can let go and just press the power button to continue and you don't even have to hold the buttons anymore.
Just do what I tell you and you'll be good
I think holding the buttons after pressing the power button to continue will make it boot to system I think, but I'm not sure lol
Click to expand...
Click to collapse
Ah. I will try that once I start modding the phone again.
KHSH01 said:
Whenever the device boots it gives me a security warning and press power button to continue message. Because of it I cannot reboot into recovery because even when I hold vol up and power the screen comes up and i need to let go of vol up for it to register at which point phone boots into system.
Click to expand...
Click to collapse
Well i had the same problem, here is how i solved.
First, you need to have a USB-C cable connected to a PC, if not you can do everything right but it wont go to recovery (and i think not even on Download Mode).
Second, shutdown the phone, don't just reset.
Third, Volume up and Power (keep it holding
Once the security screen come, take off the power button and with the Volume up, quickly take off and press again.
It should go to recovery.
Side note:
hey @ShaDisNX255 , nice to see you here.

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