Activesync - Touch Diamond2, Pure Q&A, Help & Troubleshooting

Help required please. I want to HSPL my phone but i need an internet connection to do that. The problem is whenever i install activesync and connect my phone, the wireless internet on my laptop just don't work even after disconnecting my phone and i have to restore my windows to a time before i installed activesync in order to make my wireless connection work again. Please help me to solve this problem any setting in activesync i need to change to make it work? I will really appreciate your help.

Delete and recreate your sync relationship.
Make sure you select enable wireless connections while sync'd.
Regarding HSPL, have you tried thre manual install first? Otherwise it'll cost you.
Also, with the auto install or installing via RUU.exe active sync will disconnect and only USB connection will remain so it should be able to connect to the network during install.

I have resync many times but my internet doesnt work. It doesnt even work after removing the phone from active sync. The only way to make my connection work again is to restore my computer to a date before installing the activesync. Anyways i will try to connect it through my office computer if it didn't worked again.
And i am installing HSPL for the very first time so pls guide me on this, what's a manual install. I went through this thread
http://forum.xda-developers.com/showthread.php?t=520312
and going to install through this file " Topaz-HardSPL_V5_00R5_183HSPL.zip ". Am i doing it correct? And i dont have to install HSPL 1.33 before installing 1.83, i can start directly from 1.83 right??? And after that i will install the energy ROM through storage card method. Please confirm that i am doing it correctly. Any help regarding this will be highly appreciated.

Not sure about your ActiiveSync issue. So you instsall AS and you no longer can access internet from PC? What OS are you running? If its Vista, you use Windows Mobile Device Center, which replaced AS.
Regarding HSPL, I will be brief in my explanation and point you back to the thread and search for my posts as I have posted instructions there many times, they just get buried in the many pages.
There are 3 methods to flash;
1. Auto Install, where you download the Topaz-HardSPL_V5_00R5_183HSPL.zip and the enablenewrapi. cab, copy and install .cab to your device, sync to PC, then run .exe.
This method will ask you to donate and will not work unless you do.
2. Flash from SD card, you can rename any .nbh file to TOPAIMG.nbh, place in the root of your SD card, enter bootloader mode (search for instructions) and it will initiate the flash.
3. Custom RUU, find and download Topaz RUU.exe, place .nbh file in same folder as RUU.exe, sync your device to you PC and run the RUU.exe.
I use #3 exclusively and have never had an issue, others get stuck at 0% progress an have to soft reset.
I believe you need to flash 1.83, then flash to 2.51 but I am not 100% sure you can't flash directly to 2.51. Do not bother flashing 1.33.
I have provided tools for #2 and #3, #1 exe and cab are available in the HSPL thread.
If you thoroughly read all of my instructions and it does not work, your only option will be to pay through the auto install method and if you encounter issues open a ticket as instructed in the thread.

Thanks a lot. I will try the #3 method. And will post how it went. Thanks again.

I tried both the SD card and manual method and placed the "customRUU.exe" and the "1.83 nbh file" in the same folder in my PC and while activesynced i lauched the cutomRUU.exe but after going into that tri color screen and then into usb mode it just stucks at 0% and nothing happens. I waited for like 5 mins but it just got stuck at 0%. What should i do now?
BTW i have flashed my TD2 with the original ROM update of WinMo 6.5 before.

help
adnanbaig18 said:
I tried both the SD card and manual method and placed the "customRUU.exe" and the "1.83 nbh file" in the same folder in my PC and while activesynced i lauched the cutomRUU.exe but after going into that tri color screen and then into usb mode it just stucks at 0% and nothing happens. I waited for like 5 mins but it just got stuck at 0%. What should i do now?
BTW i have flashed my TD2 with the original ROM update of WinMo 6.5
At me too most
I do not know what to do help please
Click to expand...
Click to collapse

All,
for those who have Windows 7 and run with Office 2010 64bits it's not possible to sync your phone. The solution is to deinstall office 2010 and install office 2010 32 bits. You don't have to save your settings and files, after installing your system find everything incl. account setting
I still had sync problems; the second time i pluged in, my pc did not find my phone. Looking on internet i found the next solution and after trying i must say it works;
Same issues!
Here is what I have done:
Step 1: Connect my Samsung Omnia (SCH- i910) Touch Diamond II to the USB Port of PC. Windows automatically installed driver in device manager called "Microsoft Windows Mobile Remote Adapter." Windows Mobile Device Center automatically loaded.
Step 2: With WMDC running, I can browse all files on device, my storage, and storage card. I have options to add/delete programs. I can sync with Windows Media Player. I can also download all pictures and video files to the PC with a single click!
All this is great but the MOST important thing to me is to sync my Contacts with Microsoft Outlook. When I press "sync", if it hasn't tried to start automatically, the green icon in tray spins, everything looks like it's going to work but nothing. It just hangs there till I finally cancel and exit. Looking through other tips, I read something about windows firewall. I have enabled the recommended entries as well as disabling firewall completely with no results.
Further testing, I can sync mobile favorites if I uncheck all others but still can not sync Contacts. Need a fix!

All,
be also aware of remove hardware, then remove generic serial rejecten.
Regards, John

Windows 7 and Office 2010 can sync with Touch Diamond. First you must setup mail account in Outlook, and it must be default mail client, and then everything can be synchronized. Windows Mobile Device Center is prerequisite 32bit or 64bit version, depending of Windows 7 version
cheers rikee

Related

Can not delete/ rename files through explore or on device. Unable to synchronize.

Heres a strange one.....
Just recently tried to sync my MDA Compact 4 and got the following error message:
"Synchronization cannot be completed successfully. Reconnect your device and try again. If the problem persists, see the Microsoft ActiveSync Troubleshooter in Microsoft ActiveSync Help on your desktop computer."
On investigating further, i tried the following suggestions:
- Turned off all firewalls
- Removed partnership between phone and pc (on both the phone and pc)
- Unchecked "Enable advanced network functionality" in USB to PC settings on the phone
- Reinstalled Activesync 4.5 (and also a tried a repair)
- Different USB cable and USB port (not using a USB hub)
- Several soft reboots
and finally tried a different PC just to see if i could get a guest partnership! Guess what? Same error message.
I am, however, able to explore the phone with activesync but only explore. I cant change file names, add files or delete.
On even further investigation, i've now also discovered that i cant delete/ rename files on the phone itself (using file explorer on either the device or internal storage). When i do, i get the following message:
"Cannot remove/ rename etc: Access is denied.
Be certain that the folder/file is not write-protected and is not currently in use"
(Even creating a new folder and then immediately trying to delete it gives the same error)
If i connect the phone to the PC as a disk drive though, i am able to delete files just fine. Add new files, rename them etc....without any problems.
This leads me to believe that the problem is with Windows Mobile!?!
Has anyone else experienced the same/ similar problem and figured out how to fix it? (Other than perform a HARD reset/ Clearing the storage)
Any help would be greatly appreciated.
Thanks
UPDATE:
I found this on the Microsoft help forum.
Although it hasnt fixed my problem, it might help someone else who is having the same problem.
1) soft reset device
2) Start / Office Mobile / Word
3) Create a new document (click on New)
4) type some text (just plain text - no formatting - it was 'plain text document') just a few characters
5) File / Save As...
6) I have selected type 'Plain Text'
7) It asked me whether I want to save it at 'Word document instead' - I clicked No.
8) I have powered off the device and did soft reset
9) Start file explorer, find the file (it was in My Device / My Documents), click on it - it opens Word again.
10) Add some formatting (I have selected part of text and changed font to bold)
11) Close Word - it asked whether to save it in Word format - this time I said Yes
12) Power-off the device and press soft reset again
Also, i noticed that i am able to modify any DOCX or TXT file within Mobile Word (and even delete them) just not from File explorer on the device or Explore within ActiveSync.
Can anyone help???
Same problem with different model
sh00ter said:
Heres a strange one.....
Has anyone else experienced the same/ similar problem and figured out how to fix it? (Other than perform a HARD reset/ Clearing the storage)
Click to expand...
Click to collapse
You're not alone. I have HTC Touch Pro (ie. Raphael) with exactly the same problem and I've also already tried that "Word-solution" several times without any help. However I can synchronize with my exchance server via 3G. I can also add/remove/rename files if I use some of the Office mobile applications, but not with file explorer.
Getting sooooo frustrated, but still not willing to do the hard reset.
Do both of you by any chance have Fsecure Mobile installed? Just trying to narrow the cause for the problem.
Same Problem Here
I have a T-Mobile Wing and I'm having the exact same problem. Anyone figure out whats up yet? It's so strange that I can delete/remove files and folders through active sync, but I can't through the device file explorer. I have also tried creating a folder with the file explorer, but then I cant delete, move or rename it.
Here's something that might work for you, http://www.24hsoftware.com/How-To/this-device-is-restricted-from-downloading-this-file-type.html
Unfortunately it hasn't work on any devices that I've seen but then again, I'm still thinking that F-secure mobile is causing the problems in our devices. F-secure has confirmed that they have heard about the problem and are investigating it.
This is very interesting as in the past 24 hours my Xperia X1 has started to do the same, I can create files ok but am unable to remove/copy files.
I am using f-secure mobile security, so it would seem there is an issue there. I'll fire an email to them to get myself on a fix list when it comes out if that's the problem!!
Any news on this issue?
I am using a trial version of F-secure mobile (on my SE Xperia, a sort of HTC ). Now, out of the blue I am experiencing similar problems:
- not able to connect to pc via Active Sync
- not able to delete/rename/copy files on both internal as external memory
- programlist appears empty
Did anyone try to remove F-secure to solve the problem?
Thanks.
I just got a reply from F-secure. They have identified the problem and are expecting to release a new version of the client within next two weeks.
Hopefully that's the end of this...
Meiz- said:
I just got a reply from F-secure. They have identified the problem and are expecting to release a new version of the client within next two weeks.
Hopefully that's the end of this...
Click to expand...
Click to collapse
Updated client was published on last friday.
I am experiencing a very similar problem on my HTC HD2 with wm6.5. If I connect the phone as USB mass storage i can copy files as much as I want to on the SD card, however when I disconnect the cable after copying WM6.5 cant read the folder sometimes.
Othertimes when I connect the phone as Activesync and start to copy some files, it stops half way through, sayign "access is denied". if that happens I cant transfer any files anymore, it will always give same error until some time passes, few disconnections, restarts, no consistency, no definite workaround. The strange is when it gets into this "access is denied" mode I can still browse the device (storage card) and create and delete folders. very-very frustrating.... did a few soft and hard resets, reinstalled activesync couple of times, still no joy...and i dont have any FW app on my device...
thanks.

HELP!!!Actisync not connecting at all - "support code 0x86000107" ???

I need to flash a new rom, and my tilt wont sync for some reason to my pc. it has before. but now, it just wont, wont even give me a notice saying it cant sync.... this was the support code on my phone when it says view status
"actisync encountered a problem on the desktop
support code: 0x86000107"
any help?
edit: I'm running windows xp not vista
turboxer said:
I need to flash a new rom, and my tilt wont sync for some reason to my pc. it has before. but now, it just wont, wont even give me a notice saying it cant sync.... this was the support code on my phone when it says view status
"actisync encountered a problem on the desktop
support code: 0x86000107"
any help?
edit: I'm running windows xp not vista
Click to expand...
Click to collapse
Why don't you do a search or google first?
Delete the PC files
I use XP64, and have experienced this a few times when I've moved pictures out of the backup file on the computer. The fastest way to resolve this is to delete the entire file structure backing up your phone from your PC. If your phone is named "TOM," then there's a whole file structure backing up the phone. If you are okay with deleting the mirror files from your computer, you should. Then when you go to Sync, activesync won't see it, and it'll create a new one. Its a sledgehammer solution, but it works.
Duplicate issue of http://forum.xda-developers.com/showthread.php?t=377823&highlight=86000107 (Seaching for 86000107 found me the thread )
Please discuss there.
Thanks
Dave

AT&T Fuze Hard-SPL Error 262

Alrighty so here is the issue.
I got a new AT&T Fuze and tried to load "RaphaelHardSPL-Unsigned_190_1_3".
1) I load Windows Mobile Device Center
2) Run the aphaelHardSPL-Unsigned_190_1_3 exe
3)THe load bar comes up, HTC screen goes black and then the loader fails at %0.
4) It gives the 262 error
5) I take the battery out, turn on and phone is fine
What is the problem?
Ps...
This on on my Visa 64 sp2
ROM Development Thread
UndertoW said:
Alrighty so here is the issue.
I got a new AT&T Fuze and tried to load "RaphaelHardSPL-Unsigned_190_1_3".
1) I load Windows Mobile Device Center
2) Run the aphaelHardSPL-Unsigned_190_1_3 exe
3)THe load bar comes up, HTC screen goes black and then the loader fails at %0.
4) It gives the 262 error
5) I take the battery out, turn on and phone is fine
What is the problem?
Ps...
This on on my Visa 64 sp2
Click to expand...
Click to collapse
Have you searched in the Raphael ROM Development thread. I believe this is covered in that thread.
I did check the forum and an extensive google search with no useful information found......not that it's not there.....just that i could not locate it.
Any specifics or a link would be much appreciated.
thanks in advance
Rinse and repeat.
I occasionally get a an error when flashing a new ROM, Radio etc. just try again if that fails seek advice from the wiki/appropriate thread.
mcspikesky said:
I occasionally get a an error when flashing a new ROM, Radio etc. just try again if that fails seek advice from the wiki/appropriate thread.
Click to expand...
Click to collapse
I tired it about 4 or five times...all with the same error code.
do you know where i can find these appropriate threads?
thanks in advance
Still looking for some advice help bump
I am having the same problem with the same Vista set-up. I've even tried running the RUU and Windows Mobile Device Center in compatability mode, with no success.
Ok, I just figured it out. do not start the Mobile device center in Vista. Just make sure that the phone shows up as a device under my computer. took about 10 seconds to flash after that. (and I had the sim and sd card removed for good measure).
Thank you very much...i'm now up and running 4.5 and love it.
Thank you dkevinscott very much for you time and help!
how to flash my htf fuze.
hi, is anyone can get me a hand to flash my htc fuze, thankyou very much.
I'm still getting this error.... anyone have a work around? I have XP
i had same problem it came down to qualcomm drivers .no workaround for me just used vista
ITT: People who refuse to spend 10 minutes reading for themselves
Same problems
Hi there,
I have a Xperia X1 and i'm trying to upgrade to 6.5 aswell.
Everytime i launch the exe file (Kovsky customRUU) it'll give me a 262 error.
I'm running vista and didn't run mobile center.
The X1 appears in my explorer though.
But still. It's a nogo.
Pls help
HTC Touch Pro, Fuze HardSPL Error 262 FIX
Alright, this is how i fixed my 262 error after ripping out all my hair for a week.
- Plug your phone into any working usb port (make sure Active sync is up and running)
- Run RaphaelHardSPL-Unsigned_190_1_3.exe and on the first screen pop up, 9 files will be created in the directory you run the .exe from.
- Copy these 9 files to another folder because you will be clicking cancel on the pop up which will in turn erase the 9 files it created.
- Click cancel on the pop up.
- Go to the folder in which you copied these 9 files to.
- Run ROMUpdateUtility.exe and the same screen pop will appear as before.
- Follow the prompts and it should work.
i had this exact same error. this worked flawlessly. thanks!
xidesu said:
Alright, this is how i fixed my 262 error after ripping out all my hair for a week.
- Plug your phone into any working usb port (make sure Active sync is up and running)
- Run RaphaelHardSPL-Unsigned_190_1_3.exe and on the first screen pop up, 9 files will be created in the directory you run the .exe from.
- Copy these 9 files to another folder because you will be clicking cancel on the pop up which will in turn erase the 9 files it created.
- Click cancel on the pop up.
- Go to the folder in which you copied these 9 files to.
- Run ROMUpdateUtility.exe and the same screen pop will appear as before.
- Follow the prompts and it should work.
Click to expand...
Click to collapse
work!!
man i spend two days without sucess.this working .thnx

Can't update on windows 7

when entering in BL mode the device
USB\VID_0BB4&PID_00CE\5&2EEFBCF&0&3
(Qualcomm CDMA Technologies MSM) doesn't get a driver from Windows Update and the ruu can't communicate with the device.
Where can I find such driver (the one for windows vista should work)
Thank you.
Install Windows Mobile Device Connect (WMDC) v6.1 first.
obviously I already did it.
The device connects, the ruu gets the rom version, the user hits next, the device enters in bl mode, after that the usb device attached changes to qualcomm.....and for that device the driver doesn't exist.
Mine went through fine using windows 7... Didn't need to install anything different or anything?!
Update using microSD is faster. Just unpack the rom package *exe & rename ruu_signed.nbh > RHODIMG.nbh > Copy to microSD root > Enter bootloader > Push power button > Wait > Soft Reset > Happy! (Just in case u forgot the step )
lovelldr said:
Mine went through fine using windows 7... Didn't need to install anything different or anything?!
Click to expand...
Click to collapse
What did you do?
I simply attached the rhodium.
Windows downloaded automatically the device center 6.1 from windows update and installed it (along with the driver "generic rdnis" or something like that) and the pc recognized the phone. On xp you have to download manually activesync..but with seven everything was automatic...
I also tryed to uninstall wmdc and do it again..same results...
(Win 7 Home Premium RTM 6.1.7600)
Thanks for remembering me the steps for sd flash..but does this reset the phone? I'm actually using custom ruu (I'm just flashing the radio hotfix and I don't want to lose my data)
LinoX said:
Thanks for remembering me the steps for sd flash..but does this reset the phone? I'm actually using custom ruu (I'm just flashing the radio hotfix and I don't want to lose my data)
Click to expand...
Click to collapse
Your data is safe. Depends on RHODIMG.nbh u r trying to flash. In bootloader, u will see a list of existing images like splash,os, radio, etc.
If u r flashing radio image only, then ur data is safe. I did it a few days ago
Thank you...
I have another problem on Win7 : CustomRUU ask for the root permission then create usual files in its folder and finally theses files disapear, and that's all... I don't get any CustomRUU window
I have already :
-installed WMDC
-activated the .NET framework in the config panel (don't know if it's enough but usual installation files told me to do it...)
-uninstalled my antivirus software
-tried some compatibility modes...
Am I doing smth wrong ?
Aurel143 said:
I have another problem on Win7 : CustomRUU ask for the root permission then create usual files in its folder and finally theses files disapear, and that's all... I don't get any CustomRUU window
I have already :
-installed WMDC
-activated the .NET framework in the config panel (don't know if it's enough but usual installation files told me to do it...)
-uninstalled my antivirus software
-tried some compatibility modes...
Am I doing smth wrong ?
Click to expand...
Click to collapse
I just had this exact same problem when I tried to update the latest energy rom. When unzipped to a folder it had % signs and 2050 in the name of the folder. I just renamed the folder to energyrom without the % signs and it loaded the rom normally. With % signs in the name the program could not find its own location and terminated.
Hope this helps
derekcranson said:
I just had this exact same problem when I tried to update the latest energy rom. When unzipped to a folder it had % signs and 2050 in the name of the folder. I just renamed the folder to energyrom without the % signs and it loaded the rom normally. With % signs in the name the program could not find its own location and terminated.
Hope this helps
Click to expand...
Click to collapse
The reason it had issues is because in Windows when you use %foldername% it thinks that it is a system variable. You should really change the settings on the program you use to decompress things. This is a really bad thing to have set.
Hm stupid error isn't it ? Thank you guys

activesync problems..

Hi all,
Not sure why, but when I connect my diamond to the comp and try and connect w/ active sync, get a message on my phone saying I must install active sync 4.5 or newer on my desktop computer. However, I just did before connecting
If I cant get active sync to work, could somebody please explain how I can install net compact framework via direct file transfer? I intepreted the instructions on the microsoft website as to install the msi file while the phone was connected but nothing's happened and no cab files have appeared on my phone so obviously not doing it correctly.
Thanks in advance!
repalce the Cabl

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