x1 doesn't switch on - XPERIA X1 Q&A, Help & Troubleshooting

Hello,
i've switched my x1 off while charging, and the phone doesn't work anymore.
Any solution to resurrect it?
thanks

komanguy said:
Hello,
i've switched my x1 off while charging, and the phone doesn't work anymore.
Any solution to resurrect it?
thanks
Click to expand...
Click to collapse
it simply doesn't do anything? or are lights blinking (phone|power button), do you get vibra feedback,...?
does it still show usual light pattern for recharging when connecting to wall socket?
probably tried to start after batty was out of housing?
any additional details?

this is what's hapened:
I was browsing the web using an edge connection, when the battery was going low. I plugged the charger and resumed browsing. After a few minutes, I switched the phone off (without disconnecting edge), to have a sleep.
When I woke up, I tried to use my phone and it didn't switch on until now.
there's absolutely nothing.
I tried to charge it but after hours nothing. no led, no vibration, no sound
I used a universal charger but when I put the battery into the phone there's no response.
...

I had the same problem a while ago... In my case i believe (not sure) it was a problem with one of the installed apps because after a hard reset it didn't happen anymore. Did you try to do a hard reset? Or try to enter the three color bootscreen? In my case my phone eventually turned on again without any reason... It happend a few times more after that, but now that I use a cutsom ROM it never happens anymore. I heard other people talk about this aswell so maybe it is just a XperiaX1 bug.... Good luck!

Related

Phone freezes after being charged all night?

99% of the time, i charge my phone over night when im sleeping, however everytime i do this i wake to find my phone has frozen. This means anyone who has tried to call or txt me during the night hasnt gotten through. The phone rings for them, but at my end the phone just stays blank.
This is the only time my phone freezes (within limits) and the fact it happens every night without fail seems a tad odd.
My old kaiser did the same but iv started to get a tad fed up of this, does it do the same for anyone else? Or does anyone know a way around it?
Im running Dutty's 6.1 hybrid, on UK t-mobile.
cheers guys
How are you charging it?
Andehh said:
99% of the time, i charge my phone over night when im sleeping
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Click to collapse
Is it plugged into a PCs USB port, using a mains charger (if so is it the official one supplied with the device)? Have you tried swapping charging methods (or chargers if you have a spare) to see if the problem goes away? Do you have a spare battery you can swap in?
thanks for the response!
Its an offical HTC charger plugged into the wall, and as far as i can tell charging it via the computer is fine, but then again i dont leave it plugged into the computer for 12 hours.
I dont have second battery to try but the fact that this is a totally new phone & battery and i had this problem with my old phone aswell. iv also swopped the chargers around and it still happens.
are you in wifi mode
Sometimes when I leave the wifi mode on it will freeze, make sure the wifi is off at night. Hope this helps.
Cheers
cheers, wifi is always off though!
Kind of bugging me, especially is id like to use the alarm on my phone, but im too hesitant incase phone freezes & it doesnt go off.
Time to give it an overnight charge from the PC and other tests
Andehh said:
cheers, wifi is always off though!
Click to expand...
Click to collapse
The next step then is to restore the phone to an 'as new' state in terms of software/ROM/Radio/spl etc (unless others with the same setup can verify this problem never happens for them) and charge it for the normal period solely via USB from a PC. You mentioned you don't normally recharge the phone this way for long periods but try it for a night or two just to see if this makes a difference. It would also help to rule out power fluctuations as a contributing factor if you could power the PC via a UPS. As this has happened now with 2 phones and 2 mains adapters, its extremely unlikely to be a hardware fault and more likely something associated with the configuration or your neigbourhood power supply. If it locks up most nights, take a note of the time displayed on the phone when that happens - is it the same time on each occasion?
What happens if you leave it on charge while in flight mode with all 'options' such as wifi, bluetooth etc turned off (just for diagnostic purposes)? If you can get it to charge properly without locking up in a basic state, then if you reintroduce any differences one by one and test after each change, you'll find the culprit.

Reboots after I remove the batter

What the heck is going on?
I'm pretty sure this has nothing to do with the ROM, because it did this with the factory ROM, Manila 2d and now WM6.5.
I turned the phone off, unplugged it, removed the battery. I put the battery back in, replace the cover and press the power button. Nothing happens. I plug the phone back in to the wall charger and put power, it turns on....for about 3 seconds then reboots and it would seem that it will do this for as long as I let it go. If I unplug the phone while this is going on, it will die.
The last time this happened, it took it about a day and a half to sort itself out. It almost seems like its a battery issue.
Any thoughts or ideas?
UPDATE!
I took the sim card out of the phone for a few seconds and the phone seems to be working now.... But its been up and running for about 20 minute now with no sings of acting up.
zz_3.14_zz said:
UPDATE!
I took the sim card out of the phone for a few seconds and the phone seems to be working now.... But its been up and running for about 20 minute now with no sings of acting up.
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Click to collapse
mine started doing that today. went to use the camera and it reset then when it came back on it said battery was drained(this happened around 1pm and i always get a full day out of battery) and reset. have it on a charge right now but will not turn on. took out battery and put it back in with no luck. i will try to fully charge battery and take out sim. if all else fails i will try to hard reset. thanks
kaiser won't turn on
LuXx said:
mine started doing that today. went to use the camera and it reset then when it came back on it said battery was drained(this happened around 1pm and i always get a full day out of battery) and reset. have it on a charge right now but will not turn on. took out battery and put it back in with no luck. i will try to fully charge battery and take out sim. if all else fails i will try to hard reset. thanks
Click to expand...
Click to collapse
tried to charge the pda all night the light stayed orange and never turned green indicating full charge. tried hard reset and when it goes in to prepare rom it shuts off like dead battery. when i plug in the pda to charge battery and then turn on the phone it freezes on splash screen. if i turn on phone then plug in to charge it acts like i havn't pluged in charger. is it the pda or battery?
I am not 100% sure on this, but to me it sounds like the battery.. and that is a MUICH cheaper option to test out... unfortunatly you ahveto wait for shippng typicalyl unless you have a friend who has the same phone.. I got 2 backups and a stand alone charger now... The other option could be your USB port... I have not heard this specific problem with them.... but I am a PC tech and have seen very simmilar problems with laptops... Usually the first think to for is the power port... Just like out phone, if the device is not on a flat surface and such when it is plugging it, it tweaks the port and it eventualyl breaks... on laptops it is not uncommon that when plugged in, the LEF wil light up saying it is getting power to charge, but it enver charges the battery, and even sometimes can;t power up the full system.. .It sort of sounds like this is what you phone is doing as well.. .If that is the problem the stand alone charger would work (my son broke off his usb all together and now syncs via bluetooth and jsut changes batteries.. he has 3 himself as well) If you search online, you can usualyl find a kti with a battery or 2 and a charger/dockign station for under $20US total. Good luck!
LuXx said:
tried to charge the pda all night the light stayed orange and never turned green indicating full charge. tried hard reset and when it goes in to prepare rom it shuts off like dead battery. when i plug in the pda to charge battery and then turn on the phone it freezes on splash screen. if i turn on phone then plug in to charge it acts like i havn't pluged in charger. is it the pda or battery?
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Click to collapse
Teej53214 said:
I am not 100% sure on this, but to me it sounds like the battery.. and that is a MUICH cheaper option to test out... unfortunatly you ahveto wait for shippng typicalyl unless you have a friend who has the same phone.. I got 2 backups and a stand alone charger now... The other option could be your USB port... I have not heard this specific problem with them.... but I am a PC tech and have seen very simmilar problems with laptops... Usually the first think to for is the power port... Just like out phone, if the device is not on a flat surface and such when it is plugging it, it tweaks the port and it eventualyl breaks... on laptops it is not uncommon that when plugged in, the LEF wil light up saying it is getting power to charge, but it enver charges the battery, and even sometimes can;t power up the full system.. .It sort of sounds like this is what you phone is doing as well.. .If that is the problem the stand alone charger would work (my son broke off his usb all together and now syncs via bluetooth and jsut changes batteries.. he has 3 himself as well) If you search online, you can usualyl find a kti with a battery or 2 and a charger/dockign station for under $20US total. Good luck!
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Click to collapse
Thank you for your reply! I have just ordered a new battery and will post my findings when it comes. Thanks again.
oh no
LuXx said:
Thank you for your reply! I have just ordered a new battery and will post my findings when it comes. Thanks again.
Click to expand...
Click to collapse
no luck with the new battery. still doing the same thing. please someone help me! Thanks
LuXx said:
no luck with the new battery. still doing the same thing. please someone help me! Thanks
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Click to collapse
tried bootloader and installed official att rom and never shut off. when it was finished with install same issues appeared. help
For anyone facing this issue I would not recommend wasting money on a new battery as this issue has been around with few users since the Kaiser "Tilt" first came out and I've never seen ANY reports that a new battery fixes this. People have bought new batteries, fully charged their battery from a docking station, tried their friends fully charged battery all with the same result. I had this power down issue a Looong time ago my first week in with the Kaiser and managed a fix and am using the same battery now. Although it seems the battery is not being fully charged it's important to leave it charging until you'd assume it's fully charged and get into bootloader mode and flash an official htc Tytn 2 rom. It should flash completely, and the fact that it does not die immediately as on normal boot indicates it is not the battery but the rom. It did take me the whole afternoon of Flashing, recharging and repeating before it finally kicked in. Also, from reading older posts, it seems most if not all users like myself fixed this by flashing the older official htc wm 6.0; worth a shot at least.
kaalgoosy said:
Also, from reading older posts, it seems most if not all users like myself fixed this by flashing the older official htc wm 6.0; worth a shot at least.
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Click to collapse
Yup, that is what I had to today (I hard reset, actually), with barely enough battery life to do this.
Then the bloody unit came up and was charging - amazing, really!
(Was using the official HTC 6.1 upgraded WindowsMobile OS)
here is my 2 cents....
I owned five Tilts, replaced four of them with warranty issues ... so i have faced this dilemma on at least two of them.
First see if the USB tongue is loose. To do this try to gently tap it with the stylus. If the tongue inside the USB port is loose then you will be facing rebooting and other issues and troubles in the future. The USB tongue gets used and jerked every time you connect your device to your PC or wired headset. If you are still under warranty and the USB connector tongue is loose I recommend returning the phone ( if you still can) and getting a replacement. There is no easy fix for a loose USB connection tongue as i have taken one apart and it is very difficult to repair or replace and very easy to mess it up further.
So, my advice to all Kaiser owners... be careful when plugging and unplugging your phones through the USB. Do it gently as the connectors are very fragile.
For those that have the above issues, I recommend using a separate battery charger tray, avoid plugging the USB as much as you can, and if you must, then administer extra care. The rebooting will stop if you plug the USB cable to the device and move it up and down a hair then holding steady. And most likely you will not get a full charge or even a partial charge. The biggest culprit to this problem is car chargers, and second, is inserting the stylus by mistake (when it is dark and hard to see) in the USB port instead of the Reset hole by accident.

[Q] HTC TYTN II starts but only charges when shut off..HELP

Hi guys..
I have had my Tilt now for about 2months and recently tried downloading a 200Meg file off the web with it. It drained the power even though the charger was plugged in and so I was clever enough to fool around with chargers...Bleh.. Anyway, so what had happened is that after me switching the phone off etc. I tried charging again without downloading and when I plug the charger in, NOTHING happens..the green light flashes like normal, no light changes and no blips or notifications come up or anything. If I switch the phone off and then plug the charger in, the red light appears and stays there (and I presume it charges). So now I can´t find a fix..Seen MANY other threads regarding similar problems but 90% result in getting a replacement from the supplier which is not possible for me since I don't work off contract and neither is the warranty still valid and neither do I live even NEAR a HTC dealer. I've tried soft resets, hard resets, restarting phone with charger and battery in, without battery in etcetc. The battery is fine.
So it seems my last resort would be opening up the phone and looking if by luck I can see or measure something. Any help at all will be greatly appreciated
Brian
I have same problem, My HTC only charge when power off, No active sync... but i could up rom because in bootloader 3.56 only show USB without serieal . Yesterday i uprom ship end restore SPL. Then my HTC Kaiser can't uprom. It only sirieal when conect USB.
I think it cause by software without hardware. So everyone help us...help me too
Yeah, mine doens't get recognised by my computer at all. Which means no backups or syncs somehow I think my friend's broken TYTN II is gonna come in handy...hmm....
And just for more info, I am as I'm speaking, charging my phone (with it being off) and the red light has been on around an hour long.. Gonna see if it goes off or changes.. Will report back once something happens
Brian
Edit: I just switched my phone on (after around 2 hours charging with it being shut down) even though the light was still red, battery is now 100%.. so.. I'm now downloading the next 200meg file and another 39 files to go
Update: Just something weird.. The tilt was charging(in its shut down mode) and then suddenly switched on by itself.............. uhm..yeah.. so once it came on, i looked and everything was still the same.. pulled out the charger, switched off, put charger back in(cause the battery was about 30%) and boom, green light and switches on again bleh.. so now I fiddled with the battery and charger, and got it to charge in its off state again with the red LED.
http://forum.xda-developers.com/showthread.php?t=372266&highlight=rlod
I thiink, it can "fix in booting safe mode". But I can set it to safe mode
You can try it, follow step in the link, then re tell to me!
every oen, who can help us?!
hey, I took a look there and I tried those things but it didn't work. Apparently there is no "Safe mode" for these phones unless you have a third-party software. So just to confirm, I took a look through the user manual and found nothing, Googled "HTC TyTN II Safe Mode" and found random stuff but not much related besides third-party Apps. So then I just tried randomly fooling around with my TyTN II by holding and pressing random sets of keys while pressing the soft reset button. No luck.
Brian
http://forum.xda-developers.com/showthread.php?t=354061
I find it, i think our KAISER have two problems: can't hardspl and RELoD. Nơ i try follow thí link, maybe SDA application unlock can fix them. But KAiSER can't active sync by USB connect. Now Ifind method activesync by bluetooth. and can find SDA application unlock by SD card. I think MR jockyw2001 have many expriences can help. can you help me?,mr jockyw2001 ?

Red Light blink after charge? And battery connecting and disconnecting

I have a problem (yeah, i get out of the camera problem and enter another) I always leave my phone charging in the nigh, yesterday, I unplug the phone as usual, and I saw that the red led indicator was blinking, and i see the battery Icon it was changing, like it was connecting and disconnecting the charger. The problem stops, but when I charge the phone, it comes back for a while, sometimes a Second, sometimes a minute. I try 2 charger and still the problem, with usb too, I factory reset and still. Any advice?
A fear another hardware problem because I am outside of USA. I was using a charger with less Am from the original because my usb cable was damage. BUt today I found a samsung cable and use the original Charger and still the problem. I see that the original charger has 1A, and the other I was using is 700mA.
EDIT: After watching the problem, I can say this.
First, the phone has a problem that the charge cant get 100%, when reach 92%, , Its Jump to 100%.
Second and worst problem, is that the phone present the red blinking light and show like disconnecting and connecting the charge when I put the phone to charge long period of time, or reach por tan 90%. And is not the usb port, because i disconnect the ac adapter first, and still the problem.And even if the phone is off, it show the problem.
So, i read about calibrate the battery, so, i did, the first time, i drain completly the battery, and charge until get the green light. I power up the phone, and still the same, 92% and the phone showing that is connecting and disconnecting.
Today i try again, but more time, i connect the phone at 8:30 AM, and disconnectit at 2 pm (I take a nap at 11 am so xD thats why I disconnect it at 2 pm) I Turn on the phone, and the first problem was solved, the battery was 99%. BUT the problem of disconnecting and connecting is still there, its stops when the phone goes to 96%, always stop after the battery drain about 3%-5% dont know why. I dont have more Ideas, and right now, I cant send it to HTC. Any idea? :/
That means your phone is getting hot
Sent from my HTC One using Tapatalk
So, thats normal? Even if the battery Icon says connecting and disconnecting, even when i turn it off? I really fear something bad, today the problem is not present. But i fear charge my phone overnight now
Oh didn't see the part about battery icon showing connecting disconnecting have you tried with a different cable sounds like the cable or your phones usb port is going bad
Sent from my HTC One using Tapatalk
Yes, I try another cable, the weird thing is that I disconnect the charge from the wall (no the part from myphone) and show the problem, so not sure if is the port or something, I'm using again the original charger base, and a usb cable that a friend gave to me. Today the problem isnt back, but I fear chargirng overnight or something, because not sure if the problem will be back or not. Or using my stock base for charge the phone fix it :/
lorddavid said:
Yes, I try another cable, the weird thing is that I disconnect the charge from the wall (no the part from myphone) and show the problem, so not sure if is the port or something, I'm using again the original charger base, and a usb cable that a friend gave to me. Today the problem isnt back, but I fear chargirng overnight or something, because not sure if the problem will be back or not. Or using my stock base for charge the phone fix it :/
Click to expand...
Click to collapse
stock charger base is probably the best one to use
the base is more important Than the cable right? I mean,a bad base can damage my phone and a bad quality cable not? I will watch this week if the problem is gone, I hope that was the problem and nothing worse. If happen again i will ask here again if someone have an idea or the same problem.
THanks for your time
Edit: problem back, this time i watch how the problem present. It seem that the problem comes when I want to charge the phone full.
It was 92%, and the next second, was 100% and green light. I disconnect, and show again 92% and start blinking. I connect again and start chargin, but again, 100%, green light and when i disconnect it was 94%. Is weird. Dont know how to fix, I hope is software, any idea?
I will try to calibrate battery, so, i must discharge to 0% right? I must turn off the fastboot option? (I have in spanish, is "Inicio Rapido", I think that is for never shut down completly the phone), then charge to 100% off right?
Somebody any Idea? I discharge my phone, then charge until it get the green light, and the problem persist
Guys, still the problem, if someone know any tool to check hardware can tell me the name? I dont have any Idea of what can I do with my problem. :/ sorry for double post but I cant found any solution yet
Hi again, if someone can help, I still have the problem, but after the third charge cicle (I discharge completly and charge again 4th times now) The problem is less worse, I mean, before, the problem only stop when a 3% of battery was drain, even if I restart the phone. Now, if I restart the phone, the problem stops inmediatly. So, I dont know if dischargin and chargin again will be good, because I read that can damage the phone.
Any Idea? :/ I cant send it to warranty so i dont know what to do
Again the problem persist after a restart. DOnt know why but only happen in a charge more than 90%
I'm problem charging.
My HTC ONE only charges powered off.
Look the video of the problem. http://www.youtube.com/watch?v=_6NSCccjWkE
I tried the trick of the light (Hold VOL UP + Vol Down + Power button + sensor for front light) fixed, but the problem came up again, and now anything I do it back.
It seems a problem with OTG.
My car charger has an LED indication when the load is connected in the car.
When I connect the HTC, and disconnect the car, the charger light is lit.
The HTC instead of receiving cargo load is sending.
Not meeting solution
leandroch said:
I'm problem charging.
My HTC ONE only charges powered off.
Look the video of the problem. http://www.youtube.com/watch?v=_6NSCccjWkE
I tried the trick of the light (Hold VOL UP + Vol Down + Power button + sensor for front light) fixed, but the problem came up again, and now anything I do it back.
It seems a problem with OTG.
My car charger has an LED indication when the load is connected in the car.
When I connect the HTC, and disconnect the car, the charger light is lit.
The HTC instead of receiving cargo load is sending.
Not meeting solution
Click to expand...
Click to collapse
I will try, I'm waiting official kitkat to see if that fix, dont know if doing a clean RUU is better than a factory restore. I cant send towarranty right now
I dont understand the video (and sorry, it was along time and i wasnt able to read here.) Can you explain me better? My problem is still there. I want to try the video, but dont know what they do exactly. I have official 4.3 from ATT
PD: I think that my problem is overcharging o something like that. I already calibrate the battery 5 times, but, for example, right now, it waslike 80%, show the problems. I try what theydo in the video, but,never understand.And I have an idea about connecting like that (while off) And th ephone say 90%!!!!, so, maybe the problem is for that? Any idea? I dont understhand the video because is not too clear
lorddavid said:
I will try, I'm waiting official kitkat to see if that fix, dont know if doing a clean RUU is better than a factory restore. I cant send towarranty right now
I dont understand the video (and sorry, it was along time and i wasnt able to read here.) Can you explain me better? My problem is still there. I want to try the video, but dont know what they do exactly. I have official 4.3 from ATT
PD: I think that my problem is overcharging o something like that. I already calibrate the battery 5 times, but, for example, right now, it waslike 80%, show the problems. I try what theydo in the video, but,never understand.And I have an idea about connecting like that (while off) And th ephone say 90%!!!!, so, maybe the problem is for that? Any idea? I dont understhand the video because is not too clear
Click to expand...
Click to collapse
The video I made is to present the problem.
My HTC ONE only charges powered off.
The charger only goes up to 93%. No matter what time I leave plugged into the charger.
Have managed to solve the holding (VOL Down + Power) buttons and pointing the light sensor to strong light (light bulb). Hold for 15 seconds.
Solved, but the problem returned after 1 week
My ROM CUSTOM is ViperOne KitKat.
leandroch said:
The video I made is to present the problem.
My HTC ONE only charges powered off.
The charger only goes up to 93%. No matter what time I leave plugged into the charger.
Have managed to solve the holding (VOL Down + Power) buttons and pointing the light sensor to strong light (light bulb). Hold for 15 seconds.
Solved, but the problem returned after 1 week
My ROM CUSTOM is ViperOne KitKat.
Click to expand...
Click to collapse
The part of the sensor is what I dont understand. I have that problem too that only charge up to 94% then jum to 100%. I solve it completly dischargin the phone and charging for about 3 hours. the problem solve after the third time :/ but the other one still there
lorddavid said:
The part of the sensor is what I dont understand. I have that problem too that only charge up to 94% then jum to 100%. I solve it completly dischargin the phone and charging for about 3 hours. the problem solve after the third time :/ but the other one still there
Click to expand...
Click to collapse
Look image tutorial.
http://s3.postimg.org/fv4oermmb/Solution_HTC_Wont_Charger.jpg
leandroch said:
Look image tutorial.
http://s3.postimg.org/fv4oermmb/Solution_HTC_Wont_Charger.jpg
Click to expand...
Click to collapse
O, so, I must do that while th ephone is off? a lot of light in the sensor and press vol down and power for 15 second. I will try it tonight because right now I dont have tha charger with me.
lorddavid said:
O, so, I must do that while th ephone is off? a lot of light in the sensor and press vol down and power for 15 second. I will try it tonight because right now I dont have tha charger with me.
Click to expand...
Click to collapse
on or off, there is no rule.
I did with my connected. But this process does not work anymore.
A strong light, work pointing sensors for light PC Monitor
leandroch said:
on or off, there is no rule.
I did with my connected. But this process does not work anymore.
A strong light, work pointing sensors for light PC Monitor
Click to expand...
Click to collapse
And, what exactly do this process? My problem is that light blinking when i discconnect my phone, it like connecting and disconnecting, but stops after drain baout 5%. So, i think is something about software or th ebattery is receiving a mistake info about the charging level.
My problem persist. Or I did wrong the procedure :/ My last hope is kitkat xd

[Q] [PLEASE HELP] HTC One M7 not charging when on.

Device: HTC One (M7) Stock ROM
A few days ago, my never rooted, stock firmware, no unlocked boot loader, no custom ROM, never dropped HTC One (M7)'s battery died. Plugging in the charger had no effect, absolutely NOTHING. Tried 6 different cables and 9 different locations to charge it, nothing. Waited a while, dying in desperation. Then after so much of panic, I plugged it again, and randomly it started charging. But the charging had a loop - showed a bright orange LED with the power symbol on a battery for about 5 seconds, then a dim orange LED with the green battery charging, and a number, for about 10 seconds. The loop kept repeating. Eventually I could turn it on till the (incredibly low capacity) battery could live. So I did about 10 resets to it, and the situation would not improve.
Since my phone just decided to do this to me just before a long journey of mine, I was quite upset, and eventually infuriated to the limits. I decided to take it along and try different things to it - tried, tried, cleaned the ports, searched the net, nothing.
One fine day it decided to break the loop - now it charged, but only when off.
And today again its started the loop.
And here I am, begging for some help. I'm starting to hate this device now. Please help me.. :crying:
P.S. : I played a lot of Clash of Clans on the phone - it heated up a lot. Hope the info helps (Possible corrupted overheating charge instructions of the phone,etc.)
please help i love this phone cant lose this at all
AnubhavSaxena said:
Device: HTC One (M7) Stock ROM
A few days ago, my never rooted, stock firmware, no unlocked boot loader, no custom ROM, never dropped HTC One (M7)'s battery died. Plugging in the charger had no effect, absolutely NOTHING. Tried 6 different cables and 9 different locations to charge it, nothing. Waited a while, dying in desperation. Then after so much of panic, I plugged it again, and randomly it started charging. But the charging had a loop - showed a bright orange LED with the power symbol on a battery for about 5 seconds, then a dim orange LED with the green battery charging, and a number, for about 10 seconds. The loop kept repeating. Eventually I could turn it on till the (incredibly low capacity) battery could live. So I did about 10 resets to it, and the situation would not improve.
Since my phone just decided to do this to me just before a long journey of mine, I was quite upset, and eventually infuriated to the limits. I decided to take it along and try different things to it - tried, tried, cleaned the ports, searched the net, nothing.
One fine day it decided to break the loop - now it charged, but only when off.
And today again its started the loop.
And here I am, begging for some help. I'm starting to hate this device now. Please help me.. :crying:
P.S. : I played a lot of Clash of Clans on the phone - it heated up a lot. Hope the info helps (Possible corrupted overheating charge instructions of the phone,etc.)
Click to expand...
Click to collapse
I am having the same exact problem right now. its very annoying. I have to drain the whole battery to charge it again. and its in that loop that you mentioned. plus it does not charge when you put it on charge when its on. it doesnt even have that charging light. it only charges itself if its off and if there is no battery left, i have to put it on charge by draining the whole battery by using apps and stuff and i am so pissed right now i cant find a solution to this. Did you find a solution on how to get this fixed?
I am currently having a similar problem where I can only charge my phone if off. Hopefully someone can help!
[SOLVED]
parthami said:
I am currently having a similar problem where I can only charge my phone if off. Hopefully someone can help!
Click to expand...
Click to collapse
I have found a solution to this. I am really happy since i am able to use my phone again.
Let me state what exactly i was going through.
I had to use the phone till it actually turned off completely consuming the whole battery and it was very frustrating because i had to deliberately use the phone till the phone shuts down and charge it. And once it started charging, it has a weird stupid way of charging. It shows that its charging and it goes off, comes back on and shows its charging, then it goes off... When it goes off the red light goes away...then comes back on.
I've read other threads and forums about people having the same issue. Others say they're not even able to connect their phones to the computer. You all should try connecting your phone to a computer and check if its able to transfer data.
If that happens, then you're saved. Because this really worked out for me.
Now, i'm not really sure what kind of bug this is, but here's how you fix this.
If you're able to transfer data to your phone, you must browse your phone on the computer and copy a file (or a couple of files - in my case i transferred a movie folder that had a couple files in it)
And guess what..i put it on charge and started charging like normal oh my god i was happy as hell
Thanks. I hope the same works for you all, people have been saying you have to clean the charging port but not really
trapboi187 said:
I have found a solution to this. I am really happy since i am able to use my phone again.
Let me state what exactly i was going through.
I had to use the phone till it actually turned off completely consuming the whole battery and it was very frustrating because i had to deliberately use the phone till the phone shuts down and charge it. And once it started charging, it has a weird stupid way of charging. It shows that its charging and it goes off, comes back on and shows its charging, then it goes off... When it goes off the red light goes away...then comes back on.
I've read other threads and forums about people having the same issue. Others say they're not even able to connect their phones to the computer. You all should try connecting your phone to a computer and check if its able to transfer data.
If that happens, then you're saved. Because this really worked out for me.
Now, i'm not really sure what kind of bug this is, but here's how you fix this.
If you're able to transfer data to your phone, you must browse your phone on the computer and copy a file (or a couple of files - in my case i transferred a movie folder that had a couple files in it)
And guess what..i put it on charge and started charging like normal oh my god i was happy as hell
Thanks. I hope the same works for you all, people have been saying you have to clean the charging port but not really
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Click to collapse
I have the very same problem, my phone will only charge when the battery is completely drained, now i have like 25% and tried your way, my pc doesnt detect the phone :/
I tried with and withouth usb debug mode. :crying::crying::crying::crying:
Is this a sotware problem i guess? it wouldnt charge at all if it was hardware right?
Just checked and my phone now says "the usb host cable is plugged in, cant charge the device"
.
Laderiva said:
I have the very same problem, my phone will only charge when the battery is completely drained, now i have like 25% and tried your way, my pc doesnt detect the phone :/
I tried with and withouth usb debug mode. :crying::crying::crying::crying:
Is this a sotware problem i guess? it wouldnt charge at all if it was hardware right?
Just checked and my phone now says "the usb host cable is plugged in, cant charge the device"
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Click to collapse
I'm not sure how are you NOT able to get it connected to your computer. Since i connected it to the computer, it didn't start charging but it allowed me to transfer files. And so i did. You might wanna change the cable and check if its letting you connect to your PC.
So far its working perfectly alright. I don't have a problem as such. And wait, you could install a file manager and move a couple files around. Maybe delete some files or download some files and try.
I Hope it works for everyone who's getting this problem. I know its not a hardware problem and HTC support sucks BIG time. i don't even have htc headquarters so i couldn't get it replaced, bad. but if your phone is under warranty you must get it replaced :laugh:
trapboi187 said:
I'm not sure how are you NOT able to get it connected to your computer. Since i connected it to the computer, it didn't start charging but it allowed me to transfer files. And so i did. You might wanna change the cable and check if its letting you connect to your PC.
So far its working perfectly alright. I don't have a problem as such. And wait, you could install a file manager and move a couple files around. Maybe delete some files or download some files and try.
I Hope it works for everyone who's getting this problem. I know its not a hardware problem and HTC support sucks BIG time. i don't even have htc headquarters so i couldn't get it replaced, bad. but if your phone is under warranty you must get it replaced :laugh:
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Click to collapse
Hi! so you are saying that if i move some files from the computer to the phone it might get fixed? Well, i cant plug it to the computer, it just doesnt recognize the phone, if i plug it when the phone is on the pc doesnt show anything and the phone doesnt charge or anything, just like when trying to charge it with the ac charger, if i plug it with to the pc with the phone off then it shows a message that doesnt recognize the device, and the phone doesnt even charge aswell...
Right now the only fix i have found is to solve the problem of having to drain the battery in order to charge the phone, now i fixed it unticking the fastboot option in energy, now i can charge with any % but the phone must be off. Btw it gets a lot of heat while charging it this way... idk if its normal, i heard that because the aliminium case it gets more heat than normal plastic cases.
Thanks for your reply, ill try to connect the phone to the pc a few more times.
Hello guys , , I have the same problem , charging the M7 (On stock rom), I have tried many things ,roms and kernels , currently I managed to make it charge with the screen on with some conditions..
I installed SLIM ROM from their site (4.4.4) . To charge the phone with screen on I have to check "screen on while charging" (because if the screen goes off it stops charging /same thing if somebody is calling me )
To Charge my phone I just need to Reboot normally and charge it ( if you install this rom Activate the sound for the ac plug/unplug so you can know if it is charging well or not )
Eaven if i have to do these things its better then the OFF mode .
Hope It helps .
HTC M7 Only charges when it's off and the laptop can't recognize the device.
Hello, I've had this HTC M7 since last year. It's worked perfectly until a couple days ago.
The phone will not charge when it's on. It only charges when it's off. Also, my laptop won't recognize the device. I've tried with a couple different AC chargers, but no luck.
Sometimes my phone says "CAN'T CHARGE WHILE IN USB HOST MODE," and I don't know how to take it out of USB Host mode? I'm guessing this is a problem with the software. Before this happened the phone worked flawlessly.
Any help, please??!!
alexandru.j91 said:
Hello guys , , I have the same problem , charging the M7 (On stock rom), I have tried many things ,roms and kernels , currently I managed to make it charge with the screen on with some conditions..
I installed SLIM ROM from their site (4.4.4) . To charge the phone with screen on I have to check "screen on while charging" (because if the screen goes off it stops charging /same thing if somebody is calling me )
To Charge my phone I just need to Reboot normally and charge it ( if you install this rom Activate the sound for the ac plug/unplug so you can know if it is charging well or not )
Eaven if i have to do these things its better then the OFF mode .
Hope It helps .
Click to expand...
Click to collapse
cathesys said:
Hello, I've had this HTC M7 since last year. It's worked perfectly until a couple days ago.
The phone will not charge when it's on. It only charges when it's off. Also, my laptop won't recognize the device. I've tried with a couple different AC chargers, but no luck.
Sometimes my phone says "CAN'T CHARGE WHILE IN USB HOST MODE," and I don't know how to take it out of USB Host mode? I'm guessing this is a problem with the software. Before this happened the phone worked flawlessly.
Any help, please??!!
Click to expand...
Click to collapse
It can sometimes be caused by a defective usb port on the phone, does your port looks damaged? Boot your phone in safe mode and check if its doing the same thing.
I've already done that and it doesn't work.
I really don't know what the issue is? I mean this is a perfectly working unlocked HTC M7.
I've turned if off multiple times and even wiped it clean twice. I don't know what else it could be.
I mean it's been working perfectly since I got it.
But as I mentioned earlier it will only charge while the phone is off. And my laptop can't recognized it either.
It only appears and "Unknown Device."
But even when it is off it charges for a bit and then it completely stops.
Then you see the battery logo and then it starts charging again. But it repeat that same process throughout the whole time. So, it can never reach to 100%.
As I've mentioned before I've never really had this problem.
I've been looking for hours on the internet and so far nothing seems to work. There was an app I saw on to access engineer mode or something, but for some reason I can't use that app because it says that I'm missing another application.
Any thoughts??
alray said:
It can sometimes be caused by a defective usb port on the phone, does your port looks damaged? Boot your phone in safe mode and check if its doing the same thing.
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Click to collapse
I have the same problem, it can't charge, PC don't recognize when the phone is on android, but when i boot into recovery everything work fine (charge or data move to PC), so far i could't find any way better.
Hi,
had same problem.
Clearing system cache helped in my case.
Related cause for the trouble seem to be a couple of OTA upgrades I did recently.
(I was on a pretty old version.)
I noticed that there was something wrong while upgrading.
Even though the phone was connected to the charger while the whole upgrade process,
battery level went down...
The following procedure is your own risk!
Be careful not to choose any options that wipe all your data or factory reset your device.
This is how I cleared the system cache :
Boot into recovery (hold both volume-down and power buttons for ~30 seconds until menu shows - )
Press volume-down to choose RECOVERY and press power button.
Be patient ~60 seconds until menu appears.
Choose wipe cache partition and press power button.
Choose reboot system and press power button.
I hope this helps you.
Thanks
v

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