Related
I have been in poland for 10 days and had wanted to use my phone internationally but as soon as I left USA to Europe. I had no service. I was under the assumption that the BA was a Tri-band phone. Is there anyone that has had the same problem using Xplodes new rom and trying to use this phone in europe.? I have the SX66 version and My wife has the i-mate version of the BA. Both have the same problem. I also tried to download several phone band changing cabs somewhere on the forums and they just redered my phone useless and I had to hard reset. I also saw on the forums that someone had written that the change of the GSM frequency was automatic but it does not work as the local carrier would be "ERA-GSM" and i have "No Service". This has ticked me off my whole vacation. Any help would greatly be appreciated. Thank You
Rich.
PS. I hope people can use this thread to perhaps put any patches or files that may allow our BA's to work in europe. That would be cool as this is my first thread.
Strange...I'm in France and have no problem wiz the dial wiz Orange
thats a very weird problem.
have you done a soft-reset, and then, enabled the phone in the connectivity manager?
i am in europe too, my BA come imported from USA and it is working nicely here.
Or the most probably stuff is:
You forgot to activate the roaming service with your operator, and since you have no roaming service active, you are unable to use your phone outside USA with your USA card, because no network allow it to be registered.
SandStorm said:
thats a very weird problem.
have you done a soft-reset, and then, enabled the phone in the connectivity manager?
i am in europe too, my BA come imported from USA and it is working nicely here.
Or the most probably stuff is:
You forgot to activate the roaming service with your operator, and since you have no roaming service active, you are unable to use your phone outside USA with your USA card, because no network allow it to be registered.
Click to expand...
Click to collapse
I am back from vacation. I love poland and hope to retire from there. Anyway yes it is true about no roaming service which i do not have. And i thought about that but i tried using a polish sim card also and nothing. Is there a way to change frequencies anyway?
This device is quad-band, it is mandatory for it to work in the entire world...
Takiyon said:
I am back from vacation. I love poland and hope to retire from there. Anyway yes it is true about no roaming service which i do not have. And i thought about that but i tried using a polish sim card also and nothing. Is there a way to change frequencies anyway?
Click to expand...
Click to collapse
Nice to hear from a foreigner, that you like Poland
About SIM card: you might still have simlock in your BA. I don't think band change is an issue. This must be something more basic. Have you tried to make list of available networks (without logging in) - there should be 3 of them all over Poland (BTW:where have you been in Poland?): Era GSM, Plus GSM and Orange (on older list of operators int might be Idea), and in very rare cases Play Mobile (for sure in case of this one you could see only number, no name, just 260-06).
2nd idea I have is that after switch to WM5 you forgot about soft reset after first boot and GSM module was not yet up.
my blue angel works in europe, both on 900 and 1800Mhz, and of course there was no problem with 1900Mhz...the issue, i think, which was said over, is that you didn't have roaming enabled...
jakubd said:
Nice to hear from a foreigner, that you like Poland
About SIM card: you might still have simlock in your BA. I don't think band change is an issue. This must be something more basic. Have you tried to make list of available networks (without logging in) - there should be 3 of them all over Poland (BTW:where have you been in Poland?): Era GSM, Plus GSM and Orange (on older list of operators int might be Idea), and in very rare cases Play Mobile (for sure in case of this one you could see only number, no name, just 260-06).
2nd idea I have is that after switch to WM5 you forgot about soft reset after first boot and GSM module was not yet up.
Click to expand...
Click to collapse
I think you are right jakubd. It may be a sim card issue. But the phone does not say it. Maybe things have changed such because I know I used to use Era GSM Sim cards but it was a new card i bought. If it is a simlock problem how can I use that card in my BA? I am sure I was able to use my mom's T-Mobile card I don't remember but I will check it out and get back. Also My family lives in Bielany, Warszawa. I have been to Zakopane I love it. Next time I go me and my family will go to the seaside.
SandStorm said:
This device is quad-band, it is mandatory for it to work in the entire world...
Click to expand...
Click to collapse
Since when???? Get your facts straight.
The device is NOT quad band - but it should work in Europe no problems. It could just be a roaming problem like people say. Can you call your provider and ask or are they out of reach?
BTW: You can find out how to unlock the BA in the wiki for free.
Biohead said:
Since when???? Get your facts straight.
The device is NOT quad band - but it should work in Europe no problems. It could just be a roaming problem like people say. Can you call your provider and ask or are they out of reach?
BTW: You can find out how to unlock the BA in the wiki for free.
Click to expand...
Click to collapse
Actually the device is quad band - 850 / 900 / 1800 / 1900. You can check the spec page for the individual unit.
Here is the link for the PDA2k : http://www.clubimate.com/t-DETAILS_PDA2K.aspx
Here is the link for the SX66 : http://www.mobiledia.com/phones/siemens/sx66.html
Back when I had wm2003 on it, I had built cab that allowed me to change the band setting on the 1.13.00 radio rom.
As for not being able to use it abroad, I had the same issue when I went to aruba. Didn't call to get international roaming enabled and the unit refused to see any cell network. Now that I have it enabled, my SX66 works just about everywhere I go.
-Chris
Hi,
I've just got my Tytn II and bought seperately a T-Mobile UK SIM to use it with. When I switch the unit on I get a warning message saying "Smartchip not provisioned MM#2". I can't then connect to the network- I just the "no service" message.
The phone detects all the available networks fine, and I swapped in an O2 SIM from my old universal, and it worked immediately- so the Kaiser is working fine.
I tried Googling the error without success, so you guys are pretty much my last resort... I see from this forum that some people seem to have it working on T-Mobile UK.
I hope it's something really stupid that I'm not doing! Does anyone have any ideas on this?
I've been reading these forums for a few years now, but this is my first actual post. I know if anyone can help, you guys can
Tim
I have my TyTN II working on T-Mobile fine. I just put the SIM card in and it worked.
Maybe you have an old SIM which is not fully compatible. How old is the SIM.
It's a brand new SIM, only arrived on Friday.
I'm waiting for another unlocked phone to try the SIM on to see if it is defective. THanks for the reassurance that yours is working- it gives me some hope!
So may be T-Mobile's reasons for delaying the Vario III were actually true!!!
Mine's working fine
Old SIM as well, around 18 months old!
I can also say that my T-Mobile sim is working fine and this is about 14months old, just put it in and installed my T-Mob 3g/mms setting myself and all is well.
Can browse the web receive push email and send mms no problem at all.
must be the new sim, try activating the sim on another phone first if it has not been activated yet, and then once activated and working, put it back in the kaiser. does seem very strange though.
Same here, auto-configure settings working perfectly!
Although it seems to have setup a separate connection for Picture messaging... has yours done that?! Can i just delete that and tell it to use the normal 3G connection? :S
Try T-Mob support
Either take it back to the shop or contact them via the website, I've found them quite responsive on the few occasions I've used them.
Gordon
I found this on Expansys.nl site:
Real good phone, ... but nothings perfect
bij Anonymous - maandag 10 september 2007
Its the best ppc i've had, but not flawless like everyone loves to say. 1. The slider is implemented backwards. No, this is not just something trivial because the rotate screen button and the camera both rotate the screen wrong. Also its not convenient for right-handed people. 2. The stylus should drop in at the top, not the bottom. 3. There is no hardware control for the volume. 4. You have to buy an adapter to use regular headphones. 5. Google maps keeps losing the gps signal (although tomtom works fine). Also t-mobile can't take advantage of this phones 3g capabilities which is unfortunate. Every other review is going to say this phone is the greatest invention since god, but I just wanted to point out its not perfect. That said, I am still happy with my purchase and would recommend it.
PLease note the text in Red, what might that mean ??
Maybe it was referring to US T-Mobile, since it is supposed to use 1700 when the 3G is going live?
I haven't seen a lack of 3g mentioned for T-Mobile UK, but may be the Netherlands are different. My problem is more that I can't even get it to connetct to the network... I'm going to try the SIM in a different phone tonight and see if it's broken.
Churchill,
That is not true!
I use T-Mobile NL and subscribed to "Pocket Internet Totaal Plus" :
- Max 192 Kbit/sec download
- Max 32 Kbit/sec upload (if I am not mistaken)
- 19.95 euro / month
- Unlimited usage
My SIM card is very old, I have been using it since few years ago.
The T-Mobile NL 3G is working just fine.
I got the "3G" icon all the time and managed to test the connection with dslreports.com and got 144 Kbit/sec.
Yesterday I tested the internet connection sharing, so I connected the Kaiser to the internet and plugged it to the laptop.
It worked fine! The speed was constant 30 KBytes/sec (tested by downloading big file).
So, I confirmed you that T-Mobile NL is working fine.
PS: One thing that still puzzled me, why dont I get HSDPA (3.5G) connection??? The "H" icon. I tought that T-Mobile has HSDPA already.
Maybe if I subscribed to "Internet Totaal Plus" (1.8 Mbit/sec, 69.95 euro / month) I will get HSDPA ... but, it is toooooo expensive!
Churchill said:
I found this on Expansys.nl site:
Real good phone, ... but nothings perfect
bij Anonymous - maandag 10 september 2007
Its the best ppc i've had, but not flawless like everyone loves to say. 1. The slider is implemented backwards. No, this is not just something trivial because the rotate screen button and the camera both rotate the screen wrong. Also its not convenient for right-handed people. 2. The stylus should drop in at the top, not the bottom. 3. There is no hardware control for the volume. 4. You have to buy an adapter to use regular headphones. 5. Google maps keeps losing the gps signal (although tomtom works fine). Also t-mobile can't take advantage of this phones 3g capabilities which is unfortunate. Every other review is going to say this phone is the greatest invention since god, but I just wanted to point out its not perfect. That said, I am still happy with my purchase and would recommend it.
PLease note the text in Red, what might that mean ??
Click to expand...
Click to collapse
Gogol, thatnx for the reasurance.. I am right now on the Pocket internet Totaal woth 64kbps and once I prolong I want to take the Plus version for 19,95 since the first year is half the price.
I beleive that H icon shows only if you go to HSDPA speeds. I was able to reach those speeds of up to 1Mbps on my current subscription (pocket internet Totaal) because there was a whole in the ssytem by T-Mobile. If you get the Pocket Internet Totaal in T-Mobile shop (mind you onlyu t-mobile shop) you were able to just surf in HSDPA. That lasted about 10 months for me after which they capped the connection to 64 Kbps so I am a real unhappy man right now, so Once the Keiser is availbale by my reseller I am going to take the Plus version for 19,50 a month.....
Gogol,
Are you Dutch??
Original Issue fixed
Just a note to report that my original problem seems to be fixed. I just put the SIM card in another phone and it worked. Then transferred it back to my Kaiser and the error had gone.
I have no UMTS, but I'm pretty sure I just haven't found the right setting. Does anyone know if T-mobile UK has HSDPA yet?
Churcill, No I am not Dutch. But I live and work here in the Netherlands for couple of years already. Love the country
I can understand Dutch pretty much, but no speak
And you?
Churchill said:
Gogol,
Are you Dutch??
Click to expand...
Click to collapse
tim456 said:
Just a note to report that my original problem seems to be fixed. I just put the SIM card in another phone and it worked. Then transferred it back to my Kaiser and the error had gone.
I have no UMTS, but I'm pretty sure I just haven't found the right setting. Does anyone know if T-mobile UK has HSDPA yet?
Click to expand...
Click to collapse
T-Mobile UK allows HSDPA although dependent on what handset you signed up for with them you may not have it enabled on your account. For example if you bought say a Vario II from them then this is now enabled by default on the account. You may need to speak to 150 to get it enabled.
gogol said:
Churcill, No I am not Dutch. But I live and work here in the Netherlands for couple of years already. Love the country
I can understand Dutch pretty much, but no speak
And you?
Click to expand...
Click to collapse
I am living here since 2002 (my Wife is Dutch) I love the place.. The reason I asked is because of your screen name. Gogol was a famous Russian Writer who's works we had to learn in School (I grew up in the former Soviet Union) so that is why I am asking what nationality you are..
tim456 said:
Just a note to report that my original problem seems to be fixed. I just put the SIM card in another phone and it worked. Then transferred it back to my Kaiser and the error had gone.
I have no UMTS, but I'm pretty sure I just haven't found the right setting. Does anyone know if T-mobile UK has HSDPA yet?
Click to expand...
Click to collapse
I am using Vario II on T-Mobile UK, it DOES have HSDPA, I got the H icon. You need to ask them to activate the HSDPA service for you if they haven't done so.
Ah, I see .. no I am not Russian Gogol was picked out of nowhere
The Pocket Internet Totaal Plus (PITP) is quite nice, although the network latency is still pretty much high. Sometimes lagging for several seconds
T-Mobile NL is still the cheapest 3G provider, right? I havent checked around yet (will do after this).
Churchill said:
I am living here since 2002 (my Wife is Dutch) I love the place.. The reason I asked is because of your screen name. Gogol was a famous Russian Writer who's works we had to learn in School (I grew up in the former Soviet Union) so that is why I am asking what nationality you are..
Click to expand...
Click to collapse
Hi!
After weeks of flawless function my Xperia can not find my carriers phone network.
I have updated the phone to the new ROM but that does not help.
The phone finds the SIM card and asks for the code.
Strangly it can connect to internet through my carrier (Tele2).
But I can not get a connection to the phone network and make a normal phone call.
Is something wrong with the phone?
NO, cause with another carrier (Telenor) everything works pefect.
Then obviously something is wrong with my carrier (Tele2) or the SIM-card.
NO, cause when I put my Tele2 SIM-card in another device (Ipaq 6515) it works perfect.
The Ipaq is not a 3G-phone. Can that have anything to do with it?
I'm getting lost here, all help is appreciated.
(ORIGINAL MESSAGE
Hi!
After weeks of flawless function my Xperia has started to lose it's phone network.
I notice it after I wake my phone up from stand by mode.
It doesn't help to turn the phone option off and on in Comm manager, but it has sometimes helped turning flight mode on and off.
Other times I had to restart the phone.
This happens a couple of times every day, after long times of not using the phone. I have not been able to trigger this problem, so I don't know what causes it or exactly when it happens.
Strangly it can connect to HDSPA while it has lost the phone network.
I have also experienced som freezes when I'm flipping between the panels to much.
All help is appreciated, thanks.
It would be helpful if you could give us more information.
What ROM are you using
Which carrier you have
etc.
mo.ammi said:
It would be helpful if you could give us more information.
What ROM are you using
Which carrier you have
etc.
Click to expand...
Click to collapse
I'm using:
ROM 1.02.936.3
Radioversion 1.06.25.29
The carrier is Swedish Tele2.
In Sweden we have GSM-900 and GSM-1800.
Tele2 also provide me with UMTS and HSDPA.
Today the problem became worse.
Even after repeated soft restarts it refused to find the phone network.
Then I change SIM-card to another carrier and it found the network.
I also tried the SIM-card that's giving me problems in another device. Works fine.
So both SIM-cards works. I'm now gonna go with the new carrier during the day to see if the problem come back.
If anyone have any ideas, please help.
krion said:
Today the problem became worse.
Even after repeated soft restarts it refused to find the phone network.
Then I change SIM-card to another carrier and it found the network.
I also tried the SIM-card that's giving me problems in another device. Works fine.
So both SIM-cards works. I'm now gonna go with the new carrier during the day to see if the problem come back.
If anyone have any ideas, please help.
Click to expand...
Click to collapse
All I can say that Xperia sometimes looks for the signal a bit longer it should IMO,
but I also know that carriers have many many problems usually and they're also often responsible for signal drops in some places too.
I know that 'cos I was talking to my carrier many times about it and learned something about it...
have u tried hard resetting the phone or re-installing the software? ..
if u run the sony update software it will give u the option to re-install your phones software - not sure if that has the same effect as a hard reset ..
probably worth trying
Amanox said:
have u tried hard resetting the phone or re-installing the software? ..
if u run the sony update software it will give u the option to re-install your phones software - not sure if that has the same effect as a hard reset ..
probably worth trying
Click to expand...
Click to collapse
Thanks for answering, I have now done a total reinstall and updated the phone to the newest R2... ROM.
The problem remains.
The phone finds the SIM card and asks for the code.
It can connect to internet through my carrier (Tele2).
But I can not get a connection to the phone network and make a normal phone call.
Is something wrong with the phone?
NO, cause with another carrier (Telenor) everything works pefect.
Then obviously something is wrong with my carrier (Tele2) or the SIM-card.
NO, cause when I put my Tele2 SIM-card in another device (Ipaq 6515) it works perfect.
I'm getting lost here, more ideas is appreciated. Tomorrow I will call Tele2 support.
Have you tried disabling 3G/HSDPA?
Chance that you have very poor 3G on your phone, whilst the IPAC is picking up ok 2G.
artesea said:
Have you tried disabling 3G/HSDPA?
Chance that you have very poor 3G on your phone, whilst the IPAC is picking up ok 2G.
Click to expand...
Click to collapse
Thanks for replying.
I disabled HSDPA/HSUPA in the advanced network menu. But it didn't help.
I also tried to choose GSM only in the phone seetings menue. But I could not even change the setting. Just got an error message about not being able to change the network (or something similar).
Is there any other setting that might be worth trying?
krion said:
Thanks for replying.
I disabled HSDPA/HSUPA in the advanced network menu. But it didn't help.
I also tried to choose GSM only in the phone seetings menue. But I could not even change the setting. Just got an error message about not being able to change the network (or something similar).
Is there any other setting that might be worth trying?
Click to expand...
Click to collapse
Having worked for several phone companies a few years at customer service I know what the procedure is.
-First thing they do is ask you to do a "crosstest", try your SIM in another phone and see if that works.
-You'll tell them that you did that and everything works fine when you use another phone.
-They'll automatically conclude that there's something wrong with your phone (correctly)
-They'll ask you if you could do a hard reset ( You did that too)
-Then maybe they'll try and reset the network (which almost never works)
Basically they'll have no other choice then for you to return it and have them look at the problem / replace your phone.
I don't think we here can help you with your problem
Good luck and keep us posted
Get a new SIM card. I've seen problems like this before, and an updated SIM card solved it.
The best way would be to test your SIM card in a similar phone, the ipaq not being close because it's not even 3G.
maedox said:
Get a new SIM card. I've seen problems like this before, and an updated SIM card solved it.
The best way would be to test your SIM card in a similar phone, the ipaq not being close because it's not even 3G.
Click to expand...
Click to collapse
I'm so confused right now.
Got my new sim card today, problem remains.
I call the carrier support and after they've looked the IMEI-number up they say that the phone is barred by an external operator. They won't tell me the reason and by what operator.
So I call the other carriers support and after they've done a IMEI-search they say that the phone is not locked in any way, by them or any other operator. After have been talking to Xperia support they come to the same conclusion. The phone is not locked but agree to that something is wrong, with phone or carriers, and they want me to try with a third carrier.
Final
I've handed in my phone to the seller and got another one back instead.
The end
Exact same problem
Howdy folks,
I have the exact same problem: My Xperia has worked fine for a month. Suddenly I can't register with Tele2 network (tried another Tele2 card as well that didn't work) for calling but have access to data channel so I can surf. Got told by the Tele2 support that my phone was fu**ed up. Got pissed off. Tried a sim for another provider (Telenor) that worked. Called the Tele2 support again. They noticed that I have an old (2g) sim, so they will send a new (3g) card to test if that fixes this mess. It should arrive late this week or early the next. Can't wait...
I'll keep you posted in this thread (or, if I should instead have made a new thread, a moderator may spank me and I will do better).
/Swedish Dave
Nope, new sim-card didn't fix it. But I have found at least one other xperia-user with this problem...
bad GSM signal
I have a X1
rom 1.03.931.10
radio 1.10.25.18
protocol version 52.56.25.29W
and since from the start I have bad GSM signal I have like 1-2 lines onli and it go up to 5line but onli from time to time (and then it drops again to 1-2line or none but If Itray to call is working or I get called but I can berly hear them bicose of the bad signal) on O2 network and in T-mobile is the same no mather wher I'm in town or outside of town; I'm in UK
is the phone damaged?? or...
sry for my bad english
My phone does the same thing
My x1 has had no problem with phone function or network. However, from the last week, the signal began to be lost sometimes, and the machine turned off automatically. and finally today, there is no signal at all.
MY SIM card works with other phones, so, I thought it might be software problem, and hard reseted with new rom. However, still no signal. It keeps looking. Does anyone have the same problem, and hopefully, solution?
I´m using my X1i with Tele2 as my service provider,but i don´t have any problems with signalstrength.. Works just fine..
speederTM said:
I have a X1
rom 1.03.931.10
radio 1.10.25.18
protocol version 52.56.25.29W
and since from the start I have bad GSM signal I have like 1-2 lines onli and it go up to 5line but onli from time to time (and then it drops again to 1-2line or none but If Itray to call is working or I get called but I can berly hear them bicose of the bad signal) on O2 network and in T-mobile is the same no mather wher I'm in town or outside of town; I'm in UK
is the phone damaged?? or...
sry for my bad english
Click to expand...
Click to collapse
I know I should've introdouced myself first, and that this is a strange first post, but:
HOLY SMOKES!!!
Xperia has FIVE reception bars????!!!!!
I always thought that 3 is the max value, since it only happened once that it went up to three bars, rest of the time it's maximum 2, usually 1.
I am also on Tele2 carrier, in Sweden that is, and since yesterday, I have no reception AT ALL.
Nothing.
Tried turning off 3G(or whatever it's called), nothing happens.
Tested with 3 other cards (one Tele2, one Telenor, one Telia) - all seem to be working okay. Except that the Tele2 one has slightly lower reception than the others.
Tested with 3 other phones as well - iPhone 3GS, Nokia 5800 Xpress Music, HTC Desire. All of them worked perfectly. Full coverage on that super-fast network thingy(the 3G symbol on iPhone).
Internet is just flowing on other phones - but Xperia is just falling behind in the most important section - reception.
Calls get dropped (2/3 of the calls), I must send same message at least 3 times in order to get it sent, Internet is crappy - if there's any at all.
Any kind of guidance is mostly appreciated.
P.S. A bit of those numbers which seem to be important:
Microsoft Windows MobileR 6.1 Professional
CE-OS 5.2.19608 (Build 19608.1.2.60)
ROM-version: 1.05.936.9
ROM-date: 04/19/09
Radioversion: 1.14.25.55
Protocol version: 1.0.11842.32680
Since all of you seem to have problems with one and the same carrier (Tele2) why don't you simply switch to another one? I once had a problem that was very alike the one described here and after several unsuccessful attempts of the carrier to fix it I simply switched to another one and all my problems were gone.
im trying to purchase a milestone, but i want to make sure i dont get a european version or else i wont get 3g. is there anyway i can check?
It will typically be called either "Telus" or "NAM" (Or both), and should have an FCC ID of "IHDP56KC5".
It will also be noticeably more expensive, and more difficult to find, than the European version.
Aside from that, the only complaint is that OTA updates won't work, and the GPS lock is slow since it wants to talk to a server inside Telus's network, which isn't reachable from AT&T's network. This can be fixed by rooting the phone and editing a file (which I haven't done yet-- My last phone was a Fuze, and was also slow on GPS lock).
Hi Folks,
I hope you can help me with a data roaming issue I am seeing on my RAZR i. I have data roaming disabled in the options.
There seems to be a lag of some kind, where the RAZR i will not recognize a cell/operator switch while in standby/locked mode.
I can reproduce the error everytime - I have the phone locked and connected to my bluetooth handsfree in the car - it will show my home network operator. I cross the border and drive to a point where I know 100%, that I have lost home operator connectivity. The BT handsfree will show my home network operator - data will be sucked in the background, since the phone believes it is still booked in under my home country operator.
I helped myself by setting my contract to explicitly activate roaming everytime by sending an SMS message - I am getting the notification SMS everyday, that data roaming has to be enabled, and I am now trying to consume data in a foreign country....
As soon as I press the power button and wake the phone up, the network operator will immediately switch to the foreign countries operator and data roaming activity will cease...
I have tried this well over hours already as well, to leave it in standby state, to see if it will eventually recognize the operater switch, but even after 6hrs at my workplace (50km away from the border) it was still showing my home countries operator.
This has happened to me on ICS 4.0.4 as well as JB 4.1.2 - I thought the update might resolve it.
I am stock JB Retail EU, unrooted (thanks Moto) and locked BL.
Anyone else observing this or able to reproduce the fault? I have opened a ticket with Motorola but their first "repair" attempt was to flash the latest firmware again, which did of course not resolve the error....
thanks a million for your time reading this and maybe offering some insight on what might be causing the issue.
cheers, Stefan
Out of curiosity, is this your first Android phone? And also do you have data to show that other Android phones switch instantly when crossing the border?
(Not trying to be rude, just that the expectation on that behavior might not be feasible and it is not the Phone's or Motorola's fault, I have no idea at the moment)
Omar-Avelar said:
Out of curiosity, is this your first Android phone? And also do you have data to show that other Android phones switch instantly when crossing the border?
(Not trying to be rude, just that the expectation on that behavior might not be feasible and it is not the Phone's or Motorola's fault, I have no idea at the moment)
Click to expand...
Click to collapse
Appreciate the quick response Omar, and no worries I don't see your question as rude. This is indeed my first Android phone, however - I think a fundamental function like Data Roaming should work immediately when the event is about to occur, since it can inccur significant cost..
When it is switched off, I expect the phone to not download data when it is on a foreign network, so I assume it would be an easy thing to "program" polling cell-information again before I start the download, no?
StefanGA said:
Appreciate the quick response Omar, and no worries I don't see your question as rude. This is indeed my first Android phone, however - I think a fundamental function like Data Roaming should work immediately when the event is about to occur, since it can inccur significant cost..
When it is switched off, I expect the phone to not download data when it is on a foreign network, so I assume it would be an easy thing to "program" polling cell-information again before I start the download, no?
Click to expand...
Click to collapse
Need to block international roaming - I live near Canadian border
Since we do have that option to select "Home Only", see if that makes a difference. I think that might even block the phone calls too .. but try it as a first approach.
Omar-Avelar said:
Since we do have that option to select "Home Only", see if that makes a difference. I think that might even block the phone calls too .. but try it as a first approach.
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I am not sure where to find the "Home Only" option.. I looked through the data and phone menu - where is it located? Maybe it is not available on the "Retail" phones?
StefanGA said:
I am not sure where to find the "Home Only" option.. I looked through the data and phone menu - where is it located? Maybe it is not available on the "Retail" phones?
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Oops, I couldn't find it ... maybe it was there on ICS? But you can also try under Network Operators try unchecking "Choose automatically".
There's an option for data roaming under Mobile Network settings, just uncheck it if it's enabled...
nick7722 said:
There's an option for data roaming under Mobile Network settings, just uncheck it if it's enabled...
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This is what I have unchecked from the very beginning, but the issue is, that the phone is not obeying that setting.. thus the thread...
@Omar-Avelar, I don't have my Razr currently to check your suggestion with the operater selection - Motorola had me send the phone in another time, "to fix it" - so apparently they are admitting there is an issue in the way it is behaving.. I wonder if anyone else has the issue or it is just my phone - which would mean hope in terms of an "easily repairable hardware defect"...
Omar-Avelar said:
Oops, I couldn't find it ... maybe it was there on ICS? But you can also try under Network Operators try unchecking "Choose automatically".
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Hi Omar, received my phone back yesterday - tried this morning and of course it is still not working.. I will try your suggestion of disabling the automatic network selection tomorrow morning on my way to work and see if that works.
What I did notice, is that I seem to have a different baseband version, than the official specs are suggesting:
according to this site:
http://pdadb.net/index.php?m=reposi...0_android_4.1.2_ota_system_upgrade_91.2.26001
the baseband is supposed to be:
SUNRISE_SMB_REV30_V2_R3_1233.C7_sec
however, my phone is showing:
SUNRISE_SMB_REV30_V2_R3_ENZO_1251.B_SEC
the name somehow smells custom made fishy to me - I am sure I never messed with this however. My girlfriends Razr i is showing the same version and I know she never ever touched it other than doing the OTA upgrade, so I wonder if there was a faulty OTA distributed at some point?
Could this be the culprit? If so, can I switch to the "correct" baseband without unlocking/rooting?
Really appreciate all your feedback and help so far.
cheers, Stefan
I'm in the UK with a retail UK firmware and the same baseband as yours.
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kenrw7 said:
I'm in the UK with a retail UK firmware and the same baseband as yours.
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Thanks for the feedback, do you have a chance to test, if you are having the same issues disabling roaming capabilities?
StefanGA said:
Thanks for the feedback, do you have a chance to test, if you are having the same issues disabling roaming capabilities?
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I'm on Tescomobile (O2 provide the network) and have my data roaming off and the phone never locks onto another provider, as I understand the problem for you is when cross a country border which I don't (being an island and no borders) I'm due to go to vacation in South of France in 5 weeks and I'll check then whether my roaming switches on when I change to another provider there.
Have tried select another network (Orange) but cannot connect,
Hope I understood your problem.
kenrw7 said:
Hope I understood your problem.
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yes, you got it exactly right. I have no issues within my country (Germany) either, phone stays on T-Mobile and never locks onto another network (O2, Base, etc..), it is like you said, when I switch to another countries roaming partner, the phone in standby mode still believes to be in the home network (T-Mobile).
Watch out in France then, although the issue might not be happening for you - assuming you fly in and switch off the phone. Once you reactivate the phone in the foreign country, it will be actively pulling and seeing the foreign operator I suppose.. In my case the phone switches countries in the background in standby, thus not actively searches/recognizes the change... at least this is my current theory that would match the behavior that I observe on an external hands free unit display...
Right I'll watch it when in France, might even make a working visit to Munich before then. I do know when I went to Hoogeveen in Jan I had a xperia go and that retained roaming off when on kpn.
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Hi @Omar-Avelar,
I tried your suggestion this morning and disabled automatic network selection - guess what, I am observing a similar behavior.
The phone does in fact loose network connection at a point when the home network is no longer in reception, but the phone/hands free unit is NOT updated.. it keeps saying "Telekom.de" and shows 3 bars.. Even turning off the external bluetooth hands free unit and disconnecting the bluetooth link, then re.enabling the bluetooth link on the hands free, does NOT update the network operator status. You have to wake up the phone for it to realize it is disconnected from the network.... (good news obviously in the state of being disconnected from the network there is by the nature of design no possibility to retrieve data....)
My non-technical skills tell me, that the baseband is doing it's job of handling the network connections/operations properly, but when it comes to passing on the network piece to the "software/android side" this is where the disconnect is. Obviously the roaming setting is an android feature, that is not handled within the baseband, so if the phone/software doesn't know what's going on, it can't interact.
Any suggestions? fixable? did you take a look at my previous post on the baseband version?
kenrw7 said:
Right I'll watch it when in France, might even make a working visit to Munich before then. I do know when I went to Hoogeveen in Jan I had a xperia go and that retained roaming off when on kpn.
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Hi there, how did your trip to France work out? Did you run into the roaming issue?
Hi @Omar-Avelar,
I think I made some progress - I believe the culprit is the intel deep sleep mode. When I interprete the sources correctly, the RAZR i enters deep sleep mode directly when going into standby/phone is locked/screen turned-off. To prove my theory, I installed "WakeMyAndroid" ( https://play.google.com/store/apps/details?id=com.gejos.android.wakemyandroidpro&hl=en ), the program is intended to prevent deep sleep mode and keep the phone in standby.. I set the timing to 9 sec and advanced invisible smart wakeup, as well as force wake if data lost - guess what, it works. Network operator switches and the phone immediately turns off data roaming.
Downturn of course is increased power consumption, since the phone never enters deep sleep. It brings me still over the day, so it is an acceptable workarround, I may play with the wake interval, too to increase usage, but I guess there should be a way to check network status in deep sleep mode, no? I am not a developer, so I don´t know what would need to be done, but shouldn´t it be able to poll network status in deep sleep every couple of seconds? Or rather a baseband function to "invisible wake" the phone when network operator changes?
Hope you or anyone else reading this, can help me. Appreciate your time.
cheers, Stefan
Hi @StefanGA do you have any tips or update on the issue?
In my country we pay data traffic by just roaming with another operator (within the same country). Because the signal of my current operator isn't always good, the roaming happen often, resulting in a lot of additional 0,01€ - 0,03€ that pile up.
Thanks
Sorry, Motorola admitted, they have no solution to the problem - I.e. No interest to invest time to research it.. I returned my RAZR i and exchanged it for a RAZR HD.
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