Touch Screen problems? Hardware issues? - Touch Diamond2, Pure Q&A, Help & Troubleshooting

So my touch all of a sudden stoped working. I tried everything including hard resseting. Then I noticed that at the top left corner, the screen was sticking out or something, it was much higher tan the surounding metal. When I tried peelinig it back I saw the underneath plastic of the diamond. So I stopped peeling it, and for some reason now, my screen is responsive again. Did my digitizer stick to my screen and unpeeling it unstuck or something. I'm worried I have a hardware problem I temporarily fixed. The top left area where the word htc is, is kind of wrinkly and not flat and taught like the rest of the screen like a piece of plasticd is on top of it or the plastic is disorted. It was that way before I tried to peel it back.

Definitely collapsed layers of the digitizer.

Does this mean I should get my digitizer replaced? I have the UK Diamond 2 so I am not sure where I would send it to get it fixed. Is this problem likely to happen again? And i'm a bit confused on why you said collapsed layers, does the digitizer have multiple layers?

it probs would be best to contact HTC UK customer services on their website. they will give you more information
how long have you had it, if less than a year then it may come under a warranty repair
but don't quote me on that.

supreme_one333 said:
Does this mean I should get my digitizer replaced? I have the UK Diamond 2 so I am not sure where I would send it to get it fixed. Is this problem likely to happen again? And i'm a bit confused on why you said collapsed layers, does the digitizer have multiple layers?
Click to expand...
Click to collapse
Search the forum for 'digitizer' or 'newton rings' to learn more about the issue. It does seem to be a common problem with the Topaz, but not so much with the Pure. Yes, it has 2 layers. There are also detailed replacement instructions if you search.

If I leave the problem as is since its working now, will the problem return or get worse? I bought it on ebay so I'm not sure I am under warrenty and the previous owner I believe got it in May 2009 so its been over a year. Also I did not have oily rings or anything visible on my screen when I had the problem. So I'm guessing my digitizer pieces got stuck as opposed to having Newton rings. Also could I send it somewhere besides HTC UK to get the digitizer fixed. I'm iff about replacing it myself especialy since it seems to require soldering.

supreme_one333 said:
If I leave the problem as is since its working now, will the problem return or get worse? I bought it on ebay so I'm not sure I am under warrenty and the previous owner I believe got it in May 2009 so its been over a year.
Click to expand...
Click to collapse
I suspect it will return. You may want to start searching for the part, I don't believe they cost too much, but you would do better to prepare of the worse.

Thanks. I checked ebay and their cheap, but I'm more concerned about installing it.

Related

Moving couch = Broken Tilt

I'm assuming I smashed my At&t tilt or something, there is no cracks on the screen or anything, but the pic below shows the display I get. I'll have the phone for about a year in about 2 weeks. Anyone have an idea as to how much At&t or HTC will charge to fix this or am I better off buying a new phone? Or any ideas as to what could be broken and how it can be fixed? It doesn't allow me to do a hard reset. Thanks
well i don't know if warranty will cover it or not but you are still under your one year warranty so you could try to get a replacement. Its hard to say what could be causing it. You can check out mike channon's articles on disassembling a kaiser.
Good luck.
brianlb said:
I'm assuming I smashed my At&t tilt or something, there is no cracks on the screen or anything, but the pic below shows the display I get. I'll have the phone for about a year in about 2 weeks. Anyone have an idea as to how much At&t or HTC will charge to fix this or am I better off buying a new phone? Or any ideas as to what could be broken and how it can be fixed? It doesn't allow me to do a hard reset. Thanks
Click to expand...
Click to collapse
Well to my trained eye, it looks as though you have actually cracked the lcd screen. This damage isnt generally covered by any manufacturers standard warranty. Unless you purchased an extra warranty including accidental damage, I think its up to you to repair yourself unless you want to spend 400USD + for the repair. Taking it apart isnt terribly difficult and I have seen links to lcd screens posted all over for no more than 100USD. Check Ebay also.
http://cgi.ebay.com/LCD-Replacemet-...39:1|66:2|65:12|240:1318&_trksid=p3286.c0.m14
Here is one for 45 USD
Hope this helps ya
pyraxiate said:
Well to my trained eye, it looks as though you have actually cracked the lcd screen. This damage isnt generally covered by any manufacturers standard warranty. Unless you purchased an extra warranty including accidental damage, I think its up to you to repair yourself unless you want to spend 400USD + for the repair. Taking it apart isnt terribly difficult and I have seen links to lcd screens posted all over for no more than 100USD. Check Ebay also.
http://cgi.ebay.com/LCD-Replacemet-...39:1|66:2|65:12|240:1318&_trksid=p3286.c0.m14
Here is one for 45 USD
Hope this helps ya
Click to expand...
Click to collapse
I don't see a crack in the screen. Can there still be a crack in it that isn't visible or not noticeable until you take it apart? If that's the case I'll either buy a new screen or just buy a new phone on ebay for 200bux. Also anyone have any recommended sites on how to replace the screen?
This raises a great question for me. i work in a clean room/static sensative environment and repair and calibrate many different types of electronics (mostly signal generators & spectrum analyzers). I was wondering if anyone here has actually attempted to replace a LCD screen with success. And if so, how complicated the process was. I have downloaded the schematical drawings and have found replacement parts for the kaiser online for extremely cheap. i will post the site as soon as i find it again.
I did a screen replacement on a Wizard, and it wasn't that difficult. just make sure you don't break anything while trying to pry small pieces off to get to the screen.
Stu_Can_Sam said:
This raises a great question for me. i work in a clean room/static sensative environment and repair and calibrate many different types of electronics (mostly signal generators & spectrum analyzers). I was wondering if anyone here has actually attempted to replace a LCD screen with success. And if so, how complicated the process was. I have downloaded the schematical drawings and have found replacement parts for the kaiser online for extremely cheap. i will post the site as soon as i find it again.
Click to expand...
Click to collapse
ITs easy as hell.
I've done it two times with success.
Its only matter of two connection belts and thats all at all .
Screen replacement is really easy here.
brianlb said:
I don't see a crack in the screen. Can there still be a crack in it that isn't visible or not noticeable until you take it apart? If that's the case I'll either buy a new screen or just buy a new phone on ebay for 200bux. Also anyone have any recommended sites on how to replace the screen?
Click to expand...
Click to collapse
Generally you will NOT see a physical crack on the surface. The surface is actually JUST a digitizer ( a separate piece which is built into or ontop of your LCD for input purposes ). The digitizer is basically your touch screen portion of the LCD. What is actually cracked is the thin film below that which contains all of the liquid crystals.
As far as the replacement goes, I believe it is Michael Channon who has the step by step instructions on how to disassemble and replace the LCD. It isnt a hard task from what I can tell. I had taken my hermes ( Tytan ) apart so many times that i could do it in my sleep. Its not a terribly difficult process.
Here is Michaels Guide
Its not in English but its not hard to follow the pictures. He has done a great job at documenting the procedure.
If you are a bit scared to try it yourself, have a geeky friend do it for you ( maybe get him a date to a movie or something lol )
It should only cost you no more than 50$USD to repair ( Minus the bribe for a date lol )
Hope this helps you out !
pyraxiate said:
Generally you will NOT see a physical crack on the surface. The surface is actually JUST a digitizer ( a separate piece which is built into or ontop of your LCD for input purposes ). The digitizer is basically your touch screen portion of the LCD. What is actually cracked is the thin film below that which contains all of the liquid crystals.
As far as the replacement goes, I believe it is Michael Channon who has the step by step instructions on how to disassemble and replace the LCD. It isnt a hard task from what I can tell. I had taken my hermes ( Tytan ) apart so many times that i could do it in my sleep. Its not a terribly difficult process.
Here is Michaels Guide
Its not in English but its not hard to follow the pictures. He has done a great job at documenting the procedure.
If you are a bit scared to try it yourself, have a geeky friend do it for you ( maybe get him a date to a movie or something lol )
It should only cost you no more than 50$USD to repair ( Minus the bribe for a date lol )
Hope this helps you out !
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Click to collapse
Thx, I'm gonna give it a shot. I went ahead and bought the screen off ebay from the post by pyraxiate. Worst case I mess it up and buy a new phone of ebay for 150-200, which is what I originally thought I'd have to do, so this at least gives me a chance to save some $$$
brianlb said:
Thx, I'm gonna give it a shot. I went ahead and bought the screen off ebay from the post by pyraxiate. Worst case I mess it up and buy a new phone of ebay for 150-200, which is what I originally thought I'd have to do, so this at least gives me a chance to save some $$$
Click to expand...
Click to collapse
Let us know how it goes
Glad I could help
Got it all done, actually my pops did it. Works great, he took it apart just like the Mike Channon pics show, don't know if you had to do all of it or not just to replace the screen, but he did. Only one little annoying thing now that it's back together is that a small part of the black plastic out case hangs out just a tab and isn't flush, which makes it a little annoying when hitting the power/standby button on the right side of the phone. But I can learn to live with that I think. thanks for all the help.
congratulations!
good to hear you've achieved a successful repair!
correct me if i'm wrong...are you saying that the two halves of the phone (screen and keyboard) don't align properly when the keyboard is closed? if so, i remember a thread in this section of the kaiser forums that details (with pictures) how to possibly fix that particular problem!!!
"search and ye shall foundeth it !!!"
brianlb said:
Got it all done, actually my pops did it. Works great, he took it apart just like the Mike Channon pics show, don't know if you had to do all of it or not just to replace the screen, but he did. Only one little annoying thing now that it's back together is that a small part of the black plastic out case hangs out just a tab and isn't flush, which makes it a little annoying when hitting the power/standby button on the right side of the phone. But I can learn to live with that I think. thanks for all the help.
Click to expand...
Click to collapse
Im glad i could help Im also glad to hear the phone is up and running again
As was stated before, there is a thread for the case not aligning. I did some quick looking but to no avail. If i come across it ill be sure to post it
I'm not sure if I'm explaining it correctly. But it's basically the outer case, and around the power button it's not flush. Not sure if you can tell from my pics. I tried also doing a search w/no luck. I'm sure there is some specific name or something other than case that it's under.
When i replaced my faceplate i had the same problem. all i did was push it in...kinda hard, and it poped in, or you could use a plasic flathead and pop it back in...
DemoShadow said:
When i replaced my faceplate i had the same problem. all i did was push it in...kinda hard, and it poped in, or you could use a plasic flathead and pop it back in...
Click to expand...
Click to collapse
I tried that, and it doesn't seem to pop in at all.
I think its just like DemoShadow said. I dropped mine once and it seems to be a similar issue. I also just pushed really hard to get it to pop back in. I think its just that clip isnt in place as it should be when it was put back together. If anything, try to take it apart and put it back together
kristoff_sz said:
ITs easy as hell.
I've done it two times with success.
Its only matter of two connection belts and thats all at all .
Screen replacement is really easy here.
Click to expand...
Click to collapse
how did you put the keyboard back on????????????????
Can you be more specific?
Hey,
I literally just replaced the screen on my backup Tilt last night. Still got most of it in my head.
What, exactly, do you mean about putting the keyboard back on? Got any pics of where you are now?
This was one of the easiest things I've had to do...asside from it being somewhat tedious. Most of my issues were resolved by MAGNIFICATION! Once I could see what I was doing, there were almost no issues.
I only paid $31.99 on eBay for a screen with free shipping (from USA no less)...less than the $35 I would have had to pay with the insurance through my Provider Dealer...and I didn't have to wait for 3-5 weeks to get it back.
I'd do this for people with broken screens as a service, but I can't guarantee the cost of the screen...it goes up and down too much.
If you can be real descriptive, or have pictures, I'm pretty sure I can help get you back together.
Let me know, I'll keep an eye on this thread...
RAF
here's some dismantling guides
http://www.mikechannon.net/page1.html
you dont have to remove the keyboard to replace the LCD, unless u're talking about the outer keypad, which just sits in its spot

Does your Diamond feature Newton's rings?

I am currently really interested in a Diamond, however the thread Oily liquid underneath screen - from nowhere kinda make me reconsidering it. Because of that I contacted HTC and received a surprisingly quick reply, stating that nearly every device sent in had a physical damage
Dear Sir, I can confirm that this fault is normally caused by physical damage to the device. Nearly every single device we have repaired with this fault has had some form of physical damage that has led to the fault. Of course the few that haven't were repaired under warranty. I quote directly from our repair centre: This issue is caused by air/liquid entering the LCD layer, and is nearly always OOW (Out Of Warranty) as it can only be caused by excess pressure on the screen. As long as you look after the device, and take care of it, this issue is unlikely to affect you. We have numerous Touch Dimonds here in our support centre, around 3 or 4 for each language we support, and not one of them have displayed this issue.
Click to expand...
Click to collapse
Today I took a look at some models on display in several stores and except for one all showed the same effect described in this thread. However I have to admit that this might not be the perfect example for a comparison as those poor phones probably not get treated extremely well in stores.
So I hope to find out with this poll how many people really have got this issue, respectively how many of them can explain it with too much pressure.
Thanks everyone.
I had exactly the same problem. Just went back to T-Mobile Netherlands, and they admitted directly that this is a common issue. They repaired it under warranty conditions at no fee at all. They just replaced the entire screen and luckily I've never faced the problem again.
Also, when the oilish liquid was there, the screen alignment was always a little outlined, and when you tap the slylus on that spot you can hear a strange hard "click".
Thanks to all voters, so far all voted to have no problems, except for one, I suppose peponline.
More opinions/votes appreciated.
I've got it on my 7 month old diamond - screen works ok, but tapping it isn't soft like it used to be. Not a bad enough problem to send it back and be without a phone for a couple of weeks, or risk being charged for!
Thanks for your post Alpsp, did it happen for no reason or did you do touch the screen once too hard?
Those who voted the third option, are you definitely sure it couldnt have come from too much pressure - maybe unnoticed in the pockets?
More comments/votes appreciated.
Hi Lutent, I can honestly say I don't believe I've put any abnormal amount of pressure on the screen - I'm pretty careful with the phone, it doesn't have a single scratch on it yet.
What is strange though, is that I've just tried to take a photo of the liquid for you, but it has completely disapppeared!
The only reason I can think of for this is that it hasn't been in my pocket all morning so will be cooler than usual. Also it doesn't show up so much in daylight - I'll have a look later tonight and see if I can photograph it
Hi all
I have the same issue. mine covers 50 % of the screen.
Whats funny is that its exactly right smack in the middle of the screen
its like a zoom box of the screen.
It appeared suddenly and all my touch screen alignments runs as well.
didnt have time to send for warranty until recently.
have sent it in now currently waiting for repairs to complete.
so far no news about if its OOW
smudge
Had this problem for some short time, the touchscreen has become hard to handle, as it's not very precise in the area of the "liquid spot", covering 1/9 of the center of the screen. Have no clue of where it came from.
Just sent an mail to the store, demanding replacement refering to this as a common problem after doing some reseach at different forums online.
Waiting for reply. Will notify the results.
Same problem with my HTC Fuze. It looked perfect. Never dropped. Made call. Looked good. Pulled it out 5 minutes later...the square was there. (I had just flown from Atlanta to LAX...I wonder if atmosphere had anything to do with it???)
Definitly a defect in design.
PS...The letter they sent is BS. It's not the LCD but the touchscreen. The touchscreen is touching the LCD...in my case anyway.
You will probably also notice a slight curvature of the touchscreen down toward the LCD if you look closely.
The reason they don't want to repair them is because this is the most time consuming repair. The phone has to be completely disassembled to attach the cable.
I am really pissed. i had liquid under the display just two days after I bought it.
I am super careful with all my electronic devices and not once did I have to send in any device to get it repaired.
the D2 was also always in the leather pouch.
For some reason, initially the oily liquid disappeared and I could keep on using it, however not it is there permanently and when I called the warranty place, they said that most likely I will have to pay for the repair as displays are not covered by warranty.
I am really pissed and would recommend buying a different phone. Sooner or late I bet everyone will have this problem. It happened to me after just two days, I can not imagine it to last 2 years or so...
Sigh... same issue here. I just bought a TP from a good friend of mine who is exceptionally carefull with his phones and I've just noticed a big part of the screen (1/4) being full with the Newton Rings.

HTC HD2 (Leo) Screens...

Hi,
I've gone and stupidly sat on my phone and now the LCD screen has a dark patch in the middle of it..
I've tried gently rubbing which reduces the patch temporarily and also heating up with a hairdryer completely removes the patch, but also temporarily...
I think final solution is to tear down and replace the screen, does anyone have any suggestions on where I can purchase a replacement screen? Or where I can obtain one at all?
Thanks a lot
knightpants said:
Hi,
I've gone and stupidly sat on my phone and now the LCD screen has a dark patch in the middle of it..
I've tried gently rubbing which reduces the patch temporarily and also heating up with a hairdryer completely removes the patch, but also temporarily...
I think final solution is to tear down and replace the screen, does anyone have any suggestions on where I can purchase a replacement screen? Or where I can obtain one at all?
Thanks a lot
Click to expand...
Click to collapse
I think you should send it to HTC for repair... might cost more than trying to repair it yourself, but trying to repair it yourself could lead to disaster if you don't know what you're doing. Much better to have a professional repair it.
I have exactly the same problem :-O
Have been looking around here and i believe this is the same problem as we have, He fixed it with a sucktion cup so may as well try that
http://forum.xda-developers.com/showthread.php?t=462102&page=13&=#122
Thanks for the link mate. I will try the suction cup idea also and see if it works.
I have called HTC to find out about repair, they said (I'm in the UK), that they will send UPS to come collect and then they will give me a quote, it can take about 5 days to repair if I agree with the quote and £20 to send back to me... But they couldn't give me a better idea on price, although he said because the phone is new it would likely cost "a bit"...
I'll look for a couple more days for alternatives to fixing then it could be heading off to HTC
well the suction cup didn't work for me, tried to use a hoover as well .... all starting to sound rather kinky.
Will be sending off to HTC instead now. Thanks a lot anyway.
Get insurance and get a new one. Or get it fixed.
Same problem. Looks like nobody is selling replacemet parts for leo yet I've manage to find digitizer, but not complete with lcd screen. Is the phone too new maybe? Hopefully someone will start selling parts soon..
there are screens for sale , i think it's about 50 usd or thereabouts. You might want o search around i didn't save the link.
Today I found one by accident
http://4u-kidi.com/info.php?itno=5460
Nope, that's still only the digitizer/ touch screen not the actual LCD screen which displays the picture
i guess you mean the tft lcd screen.
knightpants said:
Hi,
I've gone and stupidly sat on my phone and now the LCD screen has a dark patch in the middle of it..
I've tried gently rubbing which reduces the patch temporarily and also heating up with a hairdryer completely removes the patch, but also temporarily...
I think final solution is to tear down and replace the screen, does anyone have any suggestions on where I can purchase a replacement screen? Or where I can obtain one at all?
Thanks a lot
Click to expand...
Click to collapse
I did the same thing Xmas day and I ended up with a patch in the middle just like the photo I've seen in the thread linked earlier in this thread
after the initial shock thinking I'd broke it already, on closer inspection it looked as if I'd squeezed the liquid out of it so I thought why not squeeze it back?
all I did was press from the outside of the screen using 2 fingers either side of the spot and then quite firmly squeeze towards the spot. I did this in a circular motion around the spot thus forcing the liquid back into the centre. Eventually it was OK after a few directed squeezes and it had completely vanished so imagine my relief
probably a bit late now, gently rubbing as the original poster didn't work for me as that's what I did initially. Eventually I was brave and used some force but not enough to create more spots, just enough to force the spots away again and fixed it completely
knightpants said:
Thanks for the link mate. I will try the suction cup idea also and see if it works.
I have called HTC to find out about repair, they said (I'm in the UK), that they will send UPS to come collect and then they will give me a quote, it can take about 5 days to repair if I agree with the quote and £20 to send back to me... But they couldn't give me a better idea on price, although he said because the phone is new it would likely cost "a bit"...
I'll look for a couple more days for alternatives to fixing then it could be heading off to HTC
Click to expand...
Click to collapse
Sounds like its going to be sent off to HTC Taiwan then... if the postage is £20

Damaged Digitizer or LCD Screen? Help please :(

Hi,
Last night I knocked a small table and my girlfriends phone and a remote for the TV fell off.
We noticed that her phone now has a ring of black dots on the screen, mostly visible with a white background (E.G websites) but also from the home screen and the like.
We think she's cancelled her phone insurance, as she's never had a payment out to the company.
Can anyone tell me if its a Digitizer (What is one of these? Is it just the touch screen sensitive part of the phone?) Or the actual LCD Screen itself?
If you click on the photo it will load a larger image
Thanks for any assistance, kinda annoyed about this and wondering if I can repair myself with the parts on ebay. Or does anyone know how much HTC Charge to repair similar? Either in $USD, £GBP or €Eur, I can convert and get a ball park figure.
Hi
First of all is the phone still in warranty? If so take it back to an HTC dealer they should repair it for you for free. TD2 screens are not very good and it's a common fault. ( i had to have mine repaired after just only 3 weeks! )
The TD2 screen is made out of 2 parts, The touch screen or the 'digitizer' as you call it and a normal LCD screen underneath. You need to establish which has gone faulty.
If the touch screen still operates normally i.e the screen does not lock up or freeze and allows you to navigate normally then its the lcd screen below. If the touch screen is faulty one good way of checking is to put a piece of tape over the damaged area and try to lift it up a little to see if the marks / dots disappear and functionality can temporarily be restored.
Its hard to tell from your picture which it is..... sorry
I'm not sure how much a replacement by a dealer would cost, but i'm sure you can replace either yourself. ebay is a good place to look
Hope this helps.
I've had a reply from HTC UK who said the following:
That looks like there are a bunch of very small cracks in the screen. the black stuff is likely the Liquid Crystal from inside the display that has leaked out. If the dots get larger then it would definitely seem that the screen has got some cracks in it.
if this is the case, the standard charge for replacing the LCD is around £180 as sadly it is all one complete unit on the diamond 2, so it is not just the LCD underneath that needs to be replaced, but the whole screen assembly including the touchscreen layer and the actual LCD.
I hope this information helps you to make up your mind.
best regards,
Pete W
HTC
Click to expand...
Click to collapse
Reply was fast, I think <1hr from my first email!
I'll see if I can find any HTC Dealer who will send it off on my behalf, but may just end up buying this: http://cgi.ebay.co.uk/LCD-Screen-Di...UK_Mobiles_Accessories_RL?hash=item588362a12d
Hi mate,
had the same problem...
the item you psetd from ebay is not the one you need to change.
you need a digitizer, not an lcd screen.
i got one from ebay (http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItemVersion&item=290376721935&view=all&tid=393718237019), it includes both the lcd and the digitizer, you can check ebay to find other auctions offering the digitizer only.
you can change the digitizer on your own if you don't mind loosing the waranty of your phone.
cheers
Hi,
I had already found this: http://cgi.ebay.co.uk/Touch-Screen-...UK_Mobiles_Accessories_RL?hash=item5882e7ef74
Will buy in a bit, funds are a bit short today.
The Touch Screen's functionality hasn't changed at all though, no sticking buttons or anything. So I suspect that its the LCD Screen thats damaged but will follow you're advise as you're going to have more experiance than me (and its the cheaper part to begin with!)
Scrap the above post.. my g/f has just told me that the dots on her phone are bigger/worse. Looks like its the LCD Screen afterall
i still believe it is not the LCD.
the digitizer is actually sitted on a glass, and the LCD is below that. it is very difficult to harm the LCD. i also though it was the LCD (at least i wasn't sure which was broken) so i ordered both of them.
if you disasseble the phone you will be sure if it is the LCD or not.
i vote for the digitizer
good luck, if you need any help, i'll be pleased to help you..
Just to update, A few days after I posted and got helpful advice on here.. she called me up to say the dots have disappeared, and they have still gone now a few days after.
She said she put it in the office where she works, under a printer paper tray, and the office was warm. Something has (maybe only temporarily) fixed it.
I´m having the same exact problem my nephew dropped my phone, i already dissemble it because i was not sure of the lcd type, but when i looked at the digitizer i didn´t see any dots, so i´m not sure what to repair, TS or Digitizer, i allready tried with the tape to pull the digitizer, when it was apart i couldn´t see anything on the lcd no marks at all, opinions please.
cheers
Well F**K me! just bought a second hand diamond 2 to replace my xperia...
...seemed to work great checking it out... went home with the phone in my pocket... and as soon as I turn it on the touch screen doesn't work
dissected the whole phone only to discover the digitizer is glued to the bezel!
I ordered this from Ebay, will update if I got it working with the brand new housing + digitizer: http://cgi.ebay.it/ws/eBayISAPI.dll?ViewItem&item=380166349182&ssPageName=STRK:MEWNX:IT
fingeres crossed
Please report back here on this thread if it works
fluke said:
I´m having the same exact problem my nephew dropped my phone, i already dissemble it because i was not sure of the lcd type, but when i looked at the digitizer i didn´t see any dots, so i´m not sure what to repair, TS or Digitizer, i allready tried with the tape to pull the digitizer, when it was apart i couldn´t see anything on the lcd no marks at all, opinions please.
cheers
Click to expand...
Click to collapse
Can any one help with this matter?
fluke said:
Can any one help with this matter?
Click to expand...
Click to collapse
If you can make some photos of the digitizer and the lcd dissasembled maybe, but It seems unlikely to break the lcd when you didn't completely trashed your digitizer.
jodeltje said:
If you can make some photos of the digitizer and the lcd dissasembled maybe, but It seems unlikely to break the lcd when you didn't completely trashed your digitizer.
Click to expand...
Click to collapse
Thanks for the reply as I said previously:
I´m having the same exact problem my nephew dropped my phone, i already dissemble it because i was not sure of the lcd type, but when i looked at the digitizer i didn´t see any dots, so i´m not sure what to repair, TS or Digitizer, i allready tried with the tape to pull the digitizer, when it was apart i couldn´t see anything on the lcd no marks at all, opinions please.
cheers
Click to expand...
Click to collapse
Also the LCD didn´t had any marks at all, but i´m going to buy the TS+LCD and replaced by parts first the lcd because it´s a lot easier to replace then if the problem persists the TS.
I will post the result later when i get the parts to replace.
Superman_1122 said:
I've had a reply from HTC UK who said the following:
Reply was fast, I think <1hr from my first email!
I'll see if I can find any HTC Dealer who will send it off on my behalf, but may just end up buying this: http://cgi.ebay.co.uk/LCD-Screen-Di...UK_Mobiles_Accessories_RL?hash=item588362a12d
Click to expand...
Click to collapse
Can anyone confirm the above link as being both Lcd and Digitizer? I'm sure it doesn't mention it in the listing but the picture looks like it's showing both connectors.
Most likely only the LCD that's my conclusion if you look at the sellers store.
But to be sure e-mail the seller and ask.
http://stores.shop.ebay.co.uk/Elect...QQ_sidZ195653022?_nkw=diamond+2&submit=Search
Soooooo, as I've already posted here, My digitizer was busted on the phone I just bought... what I didn't tell was that I ordered a digitizer, then checked if I could remove it easily...came to the conclusion that I couldn't... and ordered a digitizer+housing so I could easily fit it on.
the mail brought me the digitizer today, and while knowing a better solution was on it's way I couldn't resist and try if I could make it work.
Turns out it super easy to seperate the digitizer from the bezel using a hairdryer (softening the glue) and a knife:
Take your phone apart, just the 4 screws, click the plastic center off it. Remove the digitizer cable, the touchscreen cable and the speaker cable.
now you are able to remove the green plate which holds all chips and stuff.
underneath that is the screen, lift it up gently going under it from the gap the removal of volume buttons leaves, put it away safely.
Now remove the speaker, the buttons under the zoom bar, and the power button(don't forget the the power button, and rubbery thingy that falls out of the bottom, the hole needs to be at the bottom when putting it back in).
your phone should be completely empty by now... just the front and the digitize glued together.
make the front of the phone reaaaaaaaaaallllly hot, put the knive between the metal and the digitizer (I started at the part where the zoombar is) and gently push it between the two parts... (from the inside of the phone to the oudside). Now just keep the whole thing above the dryer to keep it warm and slowly slice your way around the phone (no secret wires are there that you can cut through).
I used some random glue I had lying around to glue the front back to the new digitizer... perfect!
so the screen is like new now
ps bought this digitizer: http://cgi.ebay.nl/Touch-Screen-Dig...wItemQQptZPDA_Accessories?hash=item45eed6effc
Thanks for that jodeltje.
It sounds exactly the same as when i replaced the digitizer on an Omnia. Really not as hard as one might imagine. Taking your time and being careful are the most important things.
Hey guys,
I came into same boat last night.
Dropped my T-Mobile MDA Compact V from 2.5ft table, Backwards (Not towards LCD) and now it has black dots on screen. I guess the LCD has pressed backwards by chip sets.
Here is a screenshot.
I think its LCD damaged but I don't have cash to replace nor device warranty.
Do you think the problem solves eventually? Coz once I had dropped sony mobile and it too had same issue but solved after many days.
Hopefully it solves.
BTW; does LCD affixed to Digitizer? by seeing service manual, it doesn't look like it is. And I afraid to get cheap hongkong LCD screens for about 30$ since they won't be true quality display. i.e blueish.
Thanks...
Best Regards
hello CRACING,
sorry about what happened to you...
from the picture i can say that you have a problem with the digitizer...
your LCD is ok.
i tend to have this problem over and over again the last 1,5 years... i replace the digitizer (or the glass on which the digitizer is attached to) every 3-4 months..
yes the ones you get from ebay are not that good quiality, but well it keeps the phone working...
if you need assistance on replacing the digitizer, i can help you, by providing pictures and istructions...
cheers

[Q] Screen Problem-Anyone Seen This??????

I bought the Pure in November. Since then its been in a case 100% of the time, NO drops, NO water damage. Last week it developed the "spot" shown on the picture. It looks like a thumbprint, almost. Its unlocked, hard spl'ed, and was running a custom ROM but I reflashed to stock ROM in desperation. I am just stumped and more than a little ticked off-I mean I bought it unsubsidized and it crapped out quicker than my husbands $20.00 Nokia. The touchscreen does function normally though. I contacted HTC, who told me to contact AT&T. I'm guess I'm trying to figure out if its worth trying to replace the digitizer or just sell it to gazelle.com for the 50 bucks they offered. Thanks for any help you can offer.
Hello, I've had this problem on my diamond2, I took it to my operator and they program from replacing the front panel, the problem is that the digitizer glued to the screen. Good luck and I hope I have helped!
Thank you, that does help! I'll call AT&T now.
I had the same problem just sent it into ATT to get fixed.
Screen Problem
Unfortunately, I have seen it. I'm seeing it right now- take a look at the attachments.... So this is possibly not the display itself and may be the digitizer fusing somehow with the display, huh?/ Would anyone know where to get the take- apart for this phone??? Actually, what AT&T is calling the Pure is the HTC Warhawk ST6356- I paid cash for mine so I wouldn't have to commit, so sending or calling AT&T probably won't help me....
Hardstarburst said:
Unfortunately, I have seen it. I'm seeing it right now- take a look at the attachments.... So this is possibly not the display itself and may be the digitizer fusing somehow with the display, huh?/ Would anyone know where to get the take- apart for this phone??? Actually, what AT&T is calling the Pure is the HTC Warhawk ST6356- I paid cash for mine so I wouldn't have to commit, so sending or calling AT&T probably won't help me....
Click to expand...
Click to collapse
Search for newton rings, you may be able to fix it by applying duct tape and trying to separate the layers.
Otherwise you will find digitizer replacement instructions if you search here.
its same to meee
how to fix it
I had this problem before, after my phone had a 1 feet fall to the ground. Surprisingly, it slowly went away. After a few days, it's totally gone! Lucky me!
Hardstarburst said:
Unfortunately, I have seen it. I'm seeing it right now- take a look at the attachments.... So this is possibly not the display itself and may be the digitizer fusing somehow with the display, huh?/ Would anyone know where to get the take- apart for this phone??? Actually, what AT&T is calling the Pure is the HTC Warhawk ST6356- I paid cash for mine so I wouldn't have to commit, so sending or calling AT&T probably won't help me....
Click to expand...
Click to collapse
That's LCD internal bleeding, fixed a few with that issue.
LCD is simple to replace & the digitizer is a little harder as it is bonded to the front casing.
The LCD % digitizer are totally separate & are not bonded as some people suggest.
The Diamond 2 is one of the easiest HTC devices to dismantle which is fortunate as the quality of LCD & digitizers mean you need to dismantle them frequently.
witch1 said:
I bought the Pure in November. Since then its been in a case 100% of the time, NO drops, NO water damage. Last week it developed the "spot" shown on the picture. It looks like a thumbprint, almost. Its unlocked, hard spl'ed, and was running a custom ROM but I reflashed to stock ROM in desperation. I am just stumped and more than a little ticked off-I mean I bought it unsubsidized and it crapped out quicker than my husbands $20.00 Nokia. The touchscreen does function normally though. I contacted HTC, who told me to contact AT&T. I'm guess I'm trying to figure out if its worth trying to replace the digitizer or just sell it to gazelle.com for the 50 bucks they offered. Thanks for any help you can offer.
Click to expand...
Click to collapse
this is definitely the digitiser problem. I have the same problem for almost one year, but i manneget to overcome it with the solution i have discribed here:
http://forum.xda-developers.com/showpost.php?p=5496201&postcount=78
i do not exactly what it is and why does it happening. but you can order a new digitiser from ebay for 5-10 USD and install it by your self, of course if your have applied for waranty repair already and they have refused to you.
Mister B said:
That's LCD internal bleeding, fixed a few with that issue.
LCD is simple to replace & the digitizer is a little harder as it is bonded to the front casing.
The LCD % digitizer are totally separate & are not bonded as some people suggest.
The Diamond 2 is one of the easiest HTC devices to dismantle which is fortunate as the quality of LCD & digitizers mean you need to dismantle them frequently.
Click to expand...
Click to collapse
Mister b, did you say you fixed a few of the ATT HTC Pure with this issue?? It seems fairly straightforward to replace, all except for the lower portion of the case. I can take the screws out of the top and I see how it comes apart, but it is still somehow attached at the bottom and I have pulled as hard as I dare. This phone is my "daily driver" I can't destroy it in an attempt to fix it. Any idea where I can get a take-apart manual or vid for the Pure, or do you know how the bottom portion attaches?
Hardstarburst said:
Mister b, did you say you fixed a few of the ATT HTC Pure with this issue?? It seems fairly straightforward to replace, all except for the lower portion of the case. I can take the screws out of the top and I see how it comes apart, but it is still somehow attached at the bottom and I have pulled as hard as I dare. This phone is my "daily driver" I can't destroy it in an attempt to fix it. Any idea where I can get a take-apart manual or vid for the Pure, or do you know how the bottom portion attaches?
Click to expand...
Click to collapse
I think on your model mentioned 2 lower screws are hidden under removable trim panel under buttons !
Youtube for a dismantling guide or look in wiki section.

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