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Is there a way to have the phone try to reconnect to data? I guess I live on a fringe area.
the 4G LTE indicator (or 3g) hasn't come on all night long.
Could there possibly be a service outage around here?
abuttino said:
the 4G LTE indicator (or 3g) hasn't come on all night long.
Could there possibly be a service outage around here?
Click to expand...
Click to collapse
Nope, it's the phone. I hard reset & it still does it. Called verizon, they know about it, so does motorola. They're expecting a MR in Nov.
Actually it was "juicedefender" that disabled data.. Got it back
Sent from my DROID BIONIC using XDA App
I am also having this problem. If Motorola still used vanilla android this wouldn't be an issue. I hate when manufacturers feel it necessary to fix something that isn't broke. I am sad to see how many people are experiencing this problem because if it was isolated to my phone and a few others then a warranty replacement would do the trick. I now feel like I wasted 380 on phone and accessories. I placed a call to Verizon tech support and their as clueless as usual. I hope an update is released soon that fixes this issue (or a custom rom). I remain hopeful that we start seeing good things on our Motorola devices now that google owns moto.
NOTE: I wish people would start reading through existing threads before starting new ones. I started a thread to this effect back on day 3. Several others have started threads to this effect as well. I think there are now 4 or 5 on this very same subject.
Sent from my DROID BIONIC using xda premium
I had nothing but horrible reception, dropped calls, and rarely data connection. I went into the store today luckily the phone did it while I was at the store, I had the rep call tech support and tech support said exchange it. They gave me another brand new bionic and SIM card and signal has been great so far at home where previously had no signal and had to use wifi all the time. I will see tomorrow how it is at work where I also had no signal but the thunderbolt did even though I sit right by our data center.
So far new bionic and sim has worked nothing else has
The original topic that I posted was a different problem than what the majority of people in here have *****ed about me starting a new thread..
My problem stemmed from a stupid program that disabled mobile data for battery saving purposes..
Called Verizon Today
When I called Verizon today I spoke to technically support and they told me this random data loss is a known problem with all the Motorola Droid Bionics and that they are currently working on a fix, and it is to be released the first week of October.
I just turn Airplane mode on and off.
From what I've played with, my Bionic has a strong and clear data (3G/4G) and voice signal. I am in an area that's very urban and strong network coverage, though.
jwthompson said:
I just turn Airplane mode on and off.
Click to expand...
Click to collapse
I pulled my battery to restart my phone this morning since we don't have a restart option. When the phone booted up I had lost my data connection. I then turned on airplane mode, waited about a minute than turned if back off and everything was back to normal. This is the first time this has happened to me and i have had my bionic since release day.
Sent from my DROID BIONIC using xda premium
I would personally get the phone exchanged out immediately. Since I got my replacement I have not had disconnects and havent seen 3g only 4g two bars minimum including at my desk next to a data center. Definitely a bad batch of phones/sims out there.
Stories said:
From what I've played with, my Bionic has a strong and clear data (3G/4G) and voice signal. I am in an area that's very urban and strong network coverage, though.
Click to expand...
Click to collapse
Same with me. Gotta love living in a big city, bathed in LTE coverage.
Ok, I've come across a couple of posts here relating to Data Dropping issues and Blaming them on the Revo... Don't give up on your Revo just yet, especially if your issues have been ongoing for the past 3-4 days.
For the past few days I've been playing around with a couple of HTC Thunderbolts to see if having all the custom ROMs were worth anything. (Revo Lacks them aside from MT's awesome efforts!).
Well, I thought the HTC's were having Data Dropping issues. Going back and forth from the Thunderbolts to the Revo, it was really weird on the timing. What a lot of people don't know is that Verizon has been having a lot of Data issue the past few days. I hope that you haven't been having those issue and thinking it's your phone and it's really Verizon.
It seemed that anytime I would begin to access the Internet, via my phone, tether, or whatever else means from the Phone's data, the data would drop out and take a while to come back in. Having 3qty HTC Thunderbolts (got crazy deals on them) and my Revo, I was able to pinpoint the DATA Issues being with Verizon and NOT the phones, including my Revo. All 4 phones having issues??? I don't think so. It's Verizon!!!!
So, take this as a warning. You aren't going to hear about every time Verizon has an outage. They will hide that information because it's bad PR. It's always good to have another phone around you can slip your SIM Card into and see if that one is having issues also.
I just wanted to make note of that because the timing was the worst it could be. the past few days I was going nuts trying to find a ROM that was cool and worked without issues. Kept having Data Drops. One ROM seemed to 'slow' that down, but think it was just timing.
Anytime you have these 'Data Drops', go to your local Verizon store and 'play with the demo phones'!!! This will also give you hands on insight if the data on your phone is an issue or if it's Verizon.
Believe me, the past 3 days, it's been all over the place. So far today, I've had strong reliable signal. I rely on my Data connection, even paying for the HotSpot service. So, when Data is out, I'm not on the net. (unless I can find a local Open router, lol)..
Hope this information helps.
OH, and BTW.. Although the HTC Thunderbolt had some nice ROMs, FM Radio built in, and ability to switch 3g/4g on the fly (no reboots), I still love the Revo wayyyy better. Especially with the work MT has done. (Although, MT, I may have to get back at you with the USB Tethering with 2.0... Would FC Settings when activating. Gotta check thread for anything already said and fixed first. )
-Cybie
EDIT: By Pre-Mature, one both ends of the spectrum. Those getting rid of Revo's for Data Drops, and for me to jump in with this post??? What your thoughts everyone? Am I on to something, or Revo's suddenly taking a dive in the Data connection world???
I've had this issue since I got the revolution. After Verizon sent me a replacement revo , it had the same issues so I flashed gingervolt 1.3 on it. I don't know if it was timing or just the rom but the data connection was much better. It very rarely dropped data connection. The last couple days seem to have been worse though , and I flashed gv2.0 right before it started doing it again.
Sent from my VS910 4G using XDA
Unfortunately my issue has been since I got my phone too. I just got tired of it lol.
Sent from my VS910 4G using XDA
I never had the issue until I went out to eat one night. I tried calling a Co worker, data was there, but the second I dialed out: nothing. I lost all data and connectivity. I tried switching over to 4g and that was a bust too,I was not in a 4g area. Knowing my phone kicks ass, I knew that could not be the issue, so I figured it was the density of the building our it was a bad tower. I walked outside and my phone worked fine. With phones relying on so many things to function it's hard to automatically blame the phone. Yesterday tune in was being dumb for me, but I figured it was just the app itself.
Sent from my VS910 4G using xda premium
If its on cdma network it wont have data and call connection at the same time. If its on 4g it can tho
Sent from my VS910 4G using XDA
I've heard of this and it finally hit me about two weeks ago. After about a week of being on unofficial .905 with a motofail root my 4G stopped. I tried progressive measures until finally just doing a factory reset and flashing stock .902. After that still no 4G. Then I let the phone stock update to .905, still no 4G (i mean literally never and I live right next to a strong Verizon 4G tower.
After the .905 update i tried pulling the sim and then rebooting, changing Android ID with Titanium, then reinstalling sim while subsequent reboot was ongoing. After doing this twice I got 4G with full bars for about ten minutes before going back to 3G. After that I could never get 4G again no matter what.
So last night I updated to the ICS 33 build hoping for a change. Nothing. I did a clear data and change Android ID, pulled sim a million different ways. It's just not going to happen for me. This phone has never been wet, abused, or had a custom ROM, btw.
So i called Verizon this morning and here is where my question comes in. I was honest with then on all that I've done to the phone and their basic response was: "we know the Bionic has an LTE issue and will send you another free at no cost right now." That's pretty awesome, but I'm now worrying about protecting the phone from losing LTE ability again. I really like the ICS leak and want to install it as soon as I get the new phone, but I don't want anymore LTE problems.
Are there any strong theories on why this happens? Anything to avoid? I'm leaning toward thinking it may be a hardware thing affecting a certain batch and then convoluted by the refurb tendencies of the day. Does that sound logical?
On a side note, if anyone has something they want tested let me know. I can do it to the 4G crapped phone before returning.
I had an issue with one Bionic where the 4G drivers kept disappearing, and then finally one day never came back. They replaced my phone. It happened once on my new phone when I first had it, but hasn't occurred since. I personally think the 4G radio gets burned out and shuts down, but have no way of proving it.
Insane! Just got done doing done housework and now i have LTE; the usual 4-5 bars.
I am now thoroughly confused. It hasn't worked once in over a week.
So now i get to see how the battery on 2233 holds up with LTE. Running 905 with 3G only was a treat in that one respect. I was getting 33 hours typically. That's with checking news and Facebook like 30 times a day, at least a call an hour, steady Wordfued games, Bluetooth/GPS on all the time.
k_jank said:
So now i get to see how the battery on 2233 holds up with LTE. Running 905 with 3G only was a treat in that one respect. I was getting 33 hours typically. That's with checking news and Facebook like 30 times a day, at least a call an hour, steady Wordfued games, Bluetooth/GPS on all the time.
Click to expand...
Click to collapse
You will love .2233!
Sent from my DROID BIONIC using XDA
Lol, and i get a new phone now anyway. I did have a couple scratches in the old gorilla glass.
Sent from my DROID BIONIC using Tapatalk 2
The more i think about it the more fishy it sounds. My 4G was nonexistant for two weeks yet now it works great. I had been on 2233 for over 12 hours by that point and fine numerous reboots. Just convenient is all I'm saying.
Sent from my DROID BIONIC using Tapatalk 2
Ive been going through the LTE thing too. Called lvl2 tech today (nice guy cant say bad things about them) and about 40 minutes later i get Lte back...
on the phone he didnt know anything about known issues.. but.. he thought my area had a saturation issue.
I hadnt seen this thread before just now. All the pieces come together.
Im itching to move to ICS but am concerned about GPS reliability as i use mine for geocaching.
Im running the .230 leak still and have no issues at all. I havent moved to any newer leak for that reason. Im stable and everything seems to work.
sent from my DROID BIONIC via XDA App
4G is not a Bionic issue
Verizon can say what they want - but the 4G issue is localized.
I travel a lot - from VA to PA frequently, and out to Denver regularly. A couple months ago 4G just went away (note that Richmond and Denver both have extensive 4G coverage).
I can get 4G in Newport News, VA, but not in Richmond, Denver, or anwhere between Richmond and PA (like DC or any of Eastern MD, or Delware). These are all places where I used to get 4G consistently.
I've tried multiple reboots. Nope - only place I now get 4G is Newport News. I also have firends/coworkers on Verizon (my company uses it), and NO ONE can get 4G in Richmond any more, on any phone.
My 4G cut out this morning in a certain area...I typically get 4G in that area and it is on an extended 4G coverage area. I noticed my phone lost 4G rather than switch over to 3G. I saw it go from blank to 1X to 3G and never recovered to 4G. I am currently in a 3G area atm and won't know if something's changed til i go home where I will pass thru the extended 4g then 4g.
In Boston I frequent a few areas and for over 2 WEEKS 4G would not function near one of my haunts. It used to be 4 bars and had decent speeds, then all of a sudden whenever I was in the area my phone would keep switching from 4G to 3G, but if I walked a couple blocks down the street I had a full 4G signal again and data worked perfectly. After the first week the problem became even worse, the phone would get stuck with a white 4G symbol and would keep toggling from white to blue but never got a connection and thus the only way I could use data in the area was to use wireless. Again if I walked a couple blocks down the street I had a full 4G signal and perfect data. Then one day the problem just went away.
I've heard similar stories from others around the country so it appears Verizon is having serious localized issues with some of the LTE towers. This happened in late June through the first week of July and I haven't experienced the problem since.
I should note I also did have the issue where 4G stopped working completely when I installed one of the leaked GB builds and the solution in that case was pulling the SIM card, rebooting, then replacing the SIM card and all worked again after about 10 minutes.
currently in middle of Fresno, CA and no 4g...
I had major 4G issues with my Thunderbolt.... I just bought a Bionic and now I am having the same issues.
Luke
I rebooted my phone in a 4G area this morning. The 4G icon popped up briefly and then quickly disappeared to the 3G icon. I never had 4G problems before and now this is happening. I am annoyed but not to the point where I need to switch phones.
1) a microsd slot, because what happens if your phone craps? BOOM everything lost right there. Its happened to my sisters iphone. "Blahblahblah just back it up everyday blablahblah" be realistic bro. BUT!!!! The fact that its otg capable is a good thing because that means we can use usb sticks right? Idk, I'm coming from the samsung epic 4g
2) A CHIN!! I can't be the only one who thinks this phone should've been the return of the chin? It looks so sexy, like an upgraded hero, a chin would've made it even sexier imo!
What do y'all think about the chin?
Sent from my SPH-D700 using xda app-developers app
If you're rooted you can send your backups to pc
Sent from my HTCONE using xda app-developers app
You can setup your phone to backup automatically to the cloud using Dropbox
Sent from my HTCONE using Tapatalk 4 Beta
1.) Yeah... We get it... 2.) No.
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Move on with your life and move into the damn cloud people.
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youkosnake said:
Move on with your life and move into the damn cloud people.
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
Only rain clouds here in Florida on Sprint... Patiently waiting for sprint to fix it so I can use the cloud properly.
Sent from my HTCONE using xda premium
My one backs up to the cloud every day when I plug it in just fine.
Sent from my HTCONE using xda app-developers app
I think the HTC backup program is beautiful. I've used it between ROMs with no problem at all. Pretty much negates my need for an SD card.
II will say they need more accessories though. Am I the only one who uses desktop docks anymore?
BrianBaker said:
Only rain clouds here in Florida on Sprint... Patiently waiting for sprint to fix it so I can use the cloud properly.
Sent from my HTCONE using xda premium
Click to expand...
Click to collapse
Hey Brian, just as an FYI, I called Sprint yesterday to complain about the lack of anything in Central Florida, and two things came up. First, I received a $15.00 credit, and second, they're saying that (this is obvious) they're working on LTE in the area. Taken with a grain of salt, they said they're anticipating a release this summer for LTE in our area. Fingers crossed.
eXplicit815 said:
Hey Brian, just as an FYI, I called Sprint yesterday to complain about the lack of anything in Central Florida, and two things came up. First, I received a $15.00 credit, and second, they're saying that (this is obvious) they're working on LTE in the area. Taken with a grain of salt, they said they're anticipating a release this summer for LTE in our area. Fingers crossed.
Click to expand...
Click to collapse
I'm just taking it in stride man..Im up and down about it and get close to leaving now and again but thinking about what the network is going to become keeps me from doing anything stupid...I don't even really care about LTE anymore,I just need a decent connection with decent speeds consistently(1.5-2.0Mb/sec)..Sad that in order to keep this HTC One from freaking out with all the driving I do I had to leave it set on CDMA Only so it doesn't try to connect to to weak 4G Signal areas(switching from 3G to 4G and back to 3G is so slow on this phone)
I had a chat with Sprint a few days/maybe a week ago..And they said the issues i'm having are because of the tower being worked on 4th street behind AOK Tires..Well that's BS because I drive by that tower every day heading out to the office and it has NOT been touched.Old legacy cabinets still in place/no workers/no panels and s4Gru also shows no work being done on any towers currently in Apopka.
krazyflipj said:
You can setup your phone to backup automatically to the cloud using Dropbox
Sent from my HTCONE using Tapatalk 4 Beta
Click to expand...
Click to collapse
Yup... I have had to restore my one multiple times... Even restores the way your desktop was laid out.
BrianBaker said:
Only rain clouds here in Florida on Sprint... Patiently waiting for sprint to fix it so I can use the cloud properly.
Sent from my HTCONE using xda premium
Click to expand...
Click to collapse
In Florida on Sprint... what is the problem?
numus said:
In Florida on Sprint... what is the problem?
Click to expand...
Click to collapse
What isn't the problem? I drive 28 miles each way to and from work a day and consistently get .3 to .5mbps speeds.
---------- Post added at 10:42 AM ---------- Previous post was at 10:40 AM ----------
BrianBaker said:
I'm just taking it in stride man..Im up and down about it and get close to leaving now and again but thinking about what the network is going to become keeps me from doing anything stupid...I don't even really care about LTE anymore,I just need a decent connection with decent speeds consistently(1.5-2.0Mb/sec)..Sad that in order to keep this HTC One from freaking out with all the driving I do I had to leave it set on CDMA Only so it doesn't try to connect to to weak 4G Signal areas(switching from 3G to 4G and back to 3G is so slow on this phone)
I had a chat with Sprint a few days/maybe a week ago..And they said the issues i'm having are because of the tower being worked on 4th street behind AOK Tires..Well that's BS because I drive by that tower every day heading out to the office and it has NOT been touched.Old legacy cabinets still in place/no workers/no panels and s4Gru also shows no work being done on any towers currently in Apopka.
Click to expand...
Click to collapse
I hear what you're saying. They told me there is work being done on the towers out off Sandpiper and that could be reason I'm having problems, but I'm all the way over by Home Depot and Lowe's. I can sit in my house on Lake Anne and get an LTE signal, but it bounces in and out. So, pointless pretty much. They had no response for when I'm at my office in South Orlando.
eXplicit815 said:
What isn't the problem? I drive 28 miles each way to and from work a day and consistently get .3 to .5mbps speeds.
Click to expand...
Click to collapse
http://www.nbcmiami.com/news/local/Florida-Lawmakers-Pass-Texting-While-Driving-Ban-205859031.html You wont have to worry about your wireless speeds on the road anymore.
eXplicit815 said:
I hear what you're saying. They told me there is work being done on the towers out off Sandpiper and that could be reason I'm having problems, but I'm all the way over by Home Depot and Lowe's. I can sit in my house on Lake Anne and get an LTE signal, but it bounces in and out. So, pointless pretty much. They had no response for when I'm at my office in South Orlando.
Click to expand...
Click to collapse
There is no offical LTE in Orlando and that they are doing full network upgrades... This requires them to screw with the towers for some time.
As for the comment about "I don't see any tower work"... Most of the tower work is done at the base. The only tower upgrade is when they install Network Vision (replace the copper up to the cell with fiber and replace the base modules). So even when they are doing a network vision, the only "visible" upgrade is when they are replacing the copper. http://newsroom.sprint.com/press_kits.cfm?presskit_id=19
Just be happy you can get LTE anywhere in an unofficial market... I am in Tallahassee and we still barely have 3g eventho we are on the LTE rollout list.
numus said:
http://www.nbcmiami.com/news/local/Florida-Lawmakers-Pass-Texting-While-Driving-Ban-205859031.html You wont have to worry about your wireless speeds on the road anymore.
There is no offical LTE in Orlando and that they are doing full network upgrades... This requires them to screw with the towers for some time.
As for the comment about "I don't see any tower work"... Most of the tower work is done at the base. The only tower upgrade is when they install Network Vision (replace the copper up to the cell with fiber and replace the base modules). So even when they are doing a network vision, the only "visible" upgrade is when they are replacing the copper. http://newsroom.sprint.com/press_kits.cfm?presskit_id=19
Just be happy you can get LTE anywhere in an unofficial market... I am in Tallahassee and we still barely have 3g eventho we are on the LTE rollout list.
Click to expand...
Click to collapse
That's all fine and dandy that they're working on the upgrades now and that's why the speeds are slow. But for as long as I can remember, I've never had a good speed with Sprint. I'd hit a spot once in a while that would put me close or over 1mbps, but every other time, it's literally below .5mbps. It's ridiculous.
eXplicit815 said:
That's all fine and dandy that they're working on the upgrades now and that's why the speeds are slow. But for as long as I can remember, I've never had a good speed with Sprint. I'd hit a spot once in a while that would put me close or over 1mbps, but every other time, it's literally below .5mbps. It's ridiculous.
Click to expand...
Click to collapse
That is about standard for half max distance from the tower... The theoretical Rev. A high is based upon a high SNR (that was never really achievable at distance with copper).
really? before they started working on lte I always got fantastic speeds. When I got my OG Evo I pulled 2-3 mbps on 3g, and 5-20 on wimax. I really only get pissed when they are working on towers in my area, then my connection drops to .2-.5mbps, but I stay because after its done Im back to the good old 3g speeds, and 10-30 mbps on LTE. I love sprint, and most of all I love my unlimited data. I know youve heard it 1000 times, but hold on, its getting a lot better.
Deathsnuggle said:
really? before they started working on lte I always got fantastic speeds. When I got my OG Evo I pulled 2-3 mbps on 3g, and 5-20 on wimax. I really only get pissed when they are working on towers in my area, then my connection drops to .2-.5mbps, but I stay because after its done Im back to the good old 3g speeds, and 10-30 mbps on LTE. I love sprint, and most of all I love my unlimited data. I know youve heard it 1000 times, but hold on, its getting a lot better.
Click to expand...
Click to collapse
That is max burst (not sustainable). There is a lot to it, but one of the main things is degredation of the SNR (which is why they switched from copper to fiber). Also channel interference. Most users will experience between 500 - 1000 kbit sustained speeds. You are also limited by the reverse link when submitted requests.
All I got to say is if the reason my speeds are so bad is because they are working on towers in my area. Then it's been one hell of a process upgrading 1 single tower for over 3 years.
Sent from my HTCONE using xda premium
I recently (last week) got the HTC One coming from the HTC LTE and notice that it seems like every few minutes I lose network connectivity. More specifically when listening to streaming music. Even if the phone is stationary and doesn't matter what part of town (Kansas City), that I have where the music stops and buffers. Also had dropped a call on a road that I never had issues with phone calls before.
The phone was rooted, and took it to the Sprint store and they told me that the towers in town were all flaky (bad thing to say about their network), and that they didn't have a method of testing the radio. That night that I took it to the Sprint store, the girlfriend tried to call me and didn't receive the call and she sent me 3 texts that actually showed up while the CSR was holding the phone, showing that it was delayed by 2 hours. They did a profile update (think honestly they just wanted me out the door).
So I used the RUU to flash back to 100% stock once I got home to ensure it wasn't something that I did rooting the phone. Having done that, over the last few days still having the network buffering issues (didn't have that with my old phone), and haven't had any delayed texts (that I know of).
Question is do you believe them at the store that it is a wide are Sprint tower issue, or that it could be my phone? Don't want to wait too long, and end up with a refurbished one either (someone else's problem phone). Is anyone else having the same type of issues that might be able to be fixed with a software flash????
Thanks in advance!
I know lately I've been having dropped calls a lot. Two tonight actually with decent signal. Idk if it's my replacement phone or a rom I flashed.
Sort of tough to figure out which it could be.
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Tried my girlfriends phone using Tune-In listening to the same channel and her phone does the same thing. She also have the HTC One. Just wonder if power management is just too tight and not enough processor to keep the stream going. Full bars in a 4G area and still buffers. Even when sitting still in my house!
Just very frustrating!
Mine was doing it too. Dial ##72786# and reset network settings. The phone will reboot and go through the hands free activation... After that I have not had any issues... FYI, I'm actually a tech at a corporate sprint store, and I'm surprised by how many reps don't know that ##code. The network being flaky is a real thing because of network vision upgrades taking large sections of our footprint offline for upgrades, although I can understand that it hardly instills confidence in our customers... However it is not a catch all for what could be a hardware issue.
Sent from my HTCONE using xda app-developers app
Thanks jrgalioto. Will let you know what happens...
jrgalioto said:
Mine was doing it too. Dial ##72786# and reset network settings. The phone will reboot and go through the hands free activation... After that I have not had any issues... FYI, I'm actually a tech at a corporate sprint store, and I'm surprised by how many reps don't know that ##code. The network being flaky is a real thing because of network vision upgrades taking large sections of our footprint offline for upgrades, although I can understand that it hardly instills confidence in our customers... However it is not a catch all for what could be a hardware issue.
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
Will the hand free activation reset the phone, will I lose any of my data, should I do a Nan backup become doing it
Sent from my HTCONE using xda premium
No you won't lose any data but a nandroid never hurts
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josh030181 said:
Will the hand free activation reset the phone, will I lose any of my data, should I do a Nan backup become doing it
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Click to expand...
Click to collapse
You will not lose any data, doing reset for hands free activation.
Sent from my lair.
weidnerj said:
I recently (last week) got the HTC One coming from the HTC LTE and notice that it seems like every few minutes I lose network connectivity. More specifically when listening to streaming music. Even if the phone is stationary and doesn't matter what part of town (Kansas City), that I have where the music stops and buffers. Also had dropped a call on a road that I never had issues with phone calls before.
The phone was rooted, and took it to the Sprint store and they told me that the towers in town were all flaky (bad thing to say about their network), and that they didn't have a method of testing the radio. That night that I took it to the Sprint store, the girlfriend tried to call me and didn't receive the call and she sent me 3 texts that actually showed up while the CSR was holding the phone, showing that it was delayed by 2 hours. They did a profile update (think honestly they just wanted me out the door).
So I used the RUU to flash back to 100% stock once I got home to ensure it wasn't something that I did rooting the phone. Having done that, over the last few days still having the network buffering issues (didn't have that with my old phone), and haven't had any delayed texts (that I know of).
Question is do you believe them at the store that it is a wide are Sprint tower issue, or that it could be my phone? Don't want to wait too long, and end up with a refurbished one either (someone else's problem phone). Is anyone else having the same type of issues that might be able to be fixed with a software flash????
Thanks in advance!
Click to expand...
Click to collapse
I've had similar issues in Overland Park and Lenexa lately. I did the reset mentioned above and it helped somewhat. About the same time my wife began having issues with her iPhone 5 so I think there is a network component as well.
Sent from my HTCONE using xda app-developers app
Well, still having the issue after driving to Wisconsin. Dropped streaming music, and while using GPS app, get lost and now in coverage area messages. Made the trip many times before and honestly NEVER have had an area where I lost service.
Decided to not take no for an answer and took my phone to the local corporate Sprint store and the lady said well, nothing we can do about it. I said nothing? She said that they don't have LTE here and now way of truly testing the phone. I asked there was no other test that they could run?
She responded that they could run some really basic tests but it probably wouldn't show up (i.e. she wanted me to go away and not waste their time testing the phone). But stuck to my guns and left it with them for an hour.
When I returned, she made sure that she was the one that there to tell me the results, which according to her that the phone "once" failed a particular test, kind of hinting that it passed it other times.
She said that the phone should be in today, coming via UPS. I told her that that if it wasn't in today that I wouldn't' be in the area due to leaving for another part of the state then heading back to the KC area (this was last Monday) and they didn't have the HTC One in stock which she said no, they didn't carry it.
Then as I was leaving she asked if I was get a survey call, if I would rate my visit with them as a 4...
Going to throw a fit if they give me a refurbished phone since I have had the phone less than a month and had problems from day one.
Data Loss During 3G/4G Change
I experience the same thing in the Minneapolis St. Paul area. I drive a lot for work and as I'm driving and the phone switches between towers I loose data connectivity completely for 30-40-60 seconds, sometimes more. I can sit there and watch the 3G/4G indicator go from lit up to dark during the switchover. It's really frustrating if you're using a data app like music streaming. I initially thought it was only happening when switching between 3G and 4G towers, but lately I've noticed it also happens between 3G towers, although 3G/4G is definitely worse.
I hope this is not a phone issue and is only a temporary tower upgrade issue.
Do you have EVDO enabled?
*#*#4636*# I think. Then change the data preferences.
the_mig said:
I experience the same thing in the Minneapolis St. Paul area. I drive a lot for work and as I'm driving and the phone switches between towers I loose data connectivity completely for 30-40-60 seconds, sometimes more. I can sit there and watch the 3G/4G indicator go from lit up to dark during the switchover. It's really frustrating if you're using a data app like music streaming. I initially thought it was only happening when switching between 3G and 4G towers, but lately I've noticed it also happens between 3G towers, although 3G/4G is definitely worse.
I hope this is not a phone issue and is only a temporary tower upgrade issue.
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Click to collapse
I work in Minnetonka and experience the same issues while stationary! I'll be sitting and poof signal lost, haven't moved an inch.
Unfortunately I've only picked up 4G while driving, but I will try repeating your results on my next drive to work.
In general it seems like this phone doesn't receive the best signal.
Sent from my HTCONE using xda app-developers app
HenBoward said:
I work in Minnetonka and experience the same issues while stationary! I'll be sitting and poof signal lost, haven't moved an inch.
Unfortunately I've only picked up 4G while driving, but I will try repeating your results on my next drive to work.
In general it seems like this phone doesn't receive the best signal.
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
Interesting. We have a 4G tower near us in Shorewood. I think the tower is around Hwy 5 and Powers Blvd in Chanhassen. Once I lock into the 4G tower I'm fine - it doesn't drop data, but it always drops it when switching between 3G and 4G. Last night I was driving to Jordan for a meeting and watched it all the way down. Not bad switching from 3G to 3G towers, but as soon as I hit the 4G tower signal in Jordan I lost signal. After watching it closer I noticed that the data indicator sometimes goes away completely on the phone, and when that happens it's like a minute or two before it restarts.
I'm going to put in a request for technical assistance from Sprint and see what they have to say about it. Maybe this is just the way the system and phone works since 3G and 4G are so different, but I sure hope not. It's annoying.